NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
01/05/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
30/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Contract - UC4 Automation Engineer Rate: Open Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote Qualifications Python Scripting SDET automation testing skills/QA automation engineering Experience with Performance Engineering concepts and methodologies as well as cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Solid utility building with Python, Perl and Powershell. Test automation using CI/CD concepts. Languages & Technologies: Java, Kafka, Docker, Kubernetes, DB2, CyberArk, Harness, JIRA, Jenkins, Splunk, Confluence, Git, JSON, API Testing, Cucumber, Selenium, Terraform, Ansible, Veracode, Virtualan, UC4, Change Data Capture, Docker, AWS/Google/Azure Cloud, Open API/Swagger, SOAP Web Service(JAX-WS), Restful Web Service (JAX-RS), Apache-CXF, Spring-Core, Spring WS, Spring Transaction, Spring-Integration, JDBC, Shell Scripting, XML, JavaScript, SQL, Python, JMeter, Gatling, Perl, PowerShell. SignalFX, AppDynamics. Software tools and Utilities: Jenkins, Kubernetes, Enterprise Architect (EA), Enterprise Manager-UM, SQL Developer, JConsole, Visual Studio, JMeter, Bitbucket, Git, CVS, SVN, PuTTy, Microsoft Visio, TOAD, SourceTree, JIRA, Confluence, Sonar, Bamboo, Splunk, Automic (UC4), Apache Kafka, LogicMonitor, BMC MainView, Real Time, and Historical monitoring tools on-prem and in the Cloud. Web Servers/App. Servers/Containers Experience; Database Technologies: DB2, PostgreSQL Responsibilities Performance Testing with open-source tools like JMeter, Gatling. Perl Scripting, PowerShell Scripting, solid Python Scripting and Java. Setting up of parallel testing environments that will be used to compare existing system business processes and data to a new cloud-based system/platform. Goal is to ensure that new system is producing correct results and performing as expected before it can become the official system of record. The ability to take raw data, mask it and create algorithms and solutions that increase the data load that will feed into our new Clearing System and with no issues, duplicates or any other data issues that will cause it to be rejected. Assist in the set up and maintenance of cloud-based performance and functional test environments in the Cloud (AWS) and define the steps to automate the process for continuous testing and iterations of cycles.
30/04/2024
Project-based
Contract - UC4 Automation Engineer Rate: Open Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote Qualifications Python Scripting SDET automation testing skills/QA automation engineering Experience with Performance Engineering concepts and methodologies as well as cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Solid utility building with Python, Perl and Powershell. Test automation using CI/CD concepts. Languages & Technologies: Java, Kafka, Docker, Kubernetes, DB2, CyberArk, Harness, JIRA, Jenkins, Splunk, Confluence, Git, JSON, API Testing, Cucumber, Selenium, Terraform, Ansible, Veracode, Virtualan, UC4, Change Data Capture, Docker, AWS/Google/Azure Cloud, Open API/Swagger, SOAP Web Service(JAX-WS), Restful Web Service (JAX-RS), Apache-CXF, Spring-Core, Spring WS, Spring Transaction, Spring-Integration, JDBC, Shell Scripting, XML, JavaScript, SQL, Python, JMeter, Gatling, Perl, PowerShell. SignalFX, AppDynamics. Software tools and Utilities: Jenkins, Kubernetes, Enterprise Architect (EA), Enterprise Manager-UM, SQL Developer, JConsole, Visual Studio, JMeter, Bitbucket, Git, CVS, SVN, PuTTy, Microsoft Visio, TOAD, SourceTree, JIRA, Confluence, Sonar, Bamboo, Splunk, Automic (UC4), Apache Kafka, LogicMonitor, BMC MainView, Real Time, and Historical monitoring tools on-prem and in the Cloud. Web Servers/App. Servers/Containers Experience; Database Technologies: DB2, PostgreSQL Responsibilities Performance Testing with open-source tools like JMeter, Gatling. Perl Scripting, PowerShell Scripting, solid Python Scripting and Java. Setting up of parallel testing environments that will be used to compare existing system business processes and data to a new cloud-based system/platform. Goal is to ensure that new system is producing correct results and performing as expected before it can become the official system of record. The ability to take raw data, mask it and create algorithms and solutions that increase the data load that will feed into our new Clearing System and with no issues, duplicates or any other data issues that will cause it to be rejected. Assist in the set up and maintenance of cloud-based performance and functional test environments in the Cloud (AWS) and define the steps to automate the process for continuous testing and iterations of cycles.
Senior Product Manager, Financial Risk Management Salary: Open Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote Qualifications Bachelor's degree MBA preferred. 10+ years of financial risk management experience leading teams and building robust business processes. 2+ years of product management experience, preferably with Risk Management products and capabilities 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred. Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Proficiency in using Jira, Confluence, Tableau and Microsoft Office applications. Responsibilities Act as the primary point of contact for stakeholders regarding the product backlog and product development. Interact with internal and external stakeholders such as regulators, exchanges, and other external parties in explaining company products. Maintain Product Vision and Roadmap Collaborate with technology partners and teams to drive strategic plans for company system development, integration, and deployment. Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner. Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value. Indirectly supervise product team members matrixed from across business and internal technology teams
30/04/2024
Full time
Senior Product Manager, Financial Risk Management Salary: Open Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote Qualifications Bachelor's degree MBA preferred. 10+ years of financial risk management experience leading teams and building robust business processes. 2+ years of product management experience, preferably with Risk Management products and capabilities 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred. Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Proficiency in using Jira, Confluence, Tableau and Microsoft Office applications. Responsibilities Act as the primary point of contact for stakeholders regarding the product backlog and product development. Interact with internal and external stakeholders such as regulators, exchanges, and other external parties in explaining company products. Maintain Product Vision and Roadmap Collaborate with technology partners and teams to drive strategic plans for company system development, integration, and deployment. Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner. Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value. Indirectly supervise product team members matrixed from across business and internal technology teams
On behalf of an IT Services provider located in Bristol, I am looking for a Research Administrator to support the licensing team, providing administrative support to the Head of Research and the Research team to ensure efficient and effective operational management. This role is hybrid-working (Bristol/Remote) Monday to Friday 9.00am - 5.00pm Inside IR35 3 Month contract Role Responsibilities: Provide administrative support to the portfolio team and Licensing in the efficient delivery of their strategic goals and priorities. You will be responsible for the delivery of a high-quality customer experience through the coordination of internal and external communications such as reviewing product pages for new agreements on Licence Subscriptions Manager (LSM) and coordination, copy-editing of content for member or internal updates. Providing administrative services to support key negotiations and projects. Providing administrative support and services to the management and leadership teams. Key Skills and Experience: Proven commercial experience of strong administrative and organisational skills. Excellent interpersonal and customer- facing skills. Proactive and self-motivated, customer focused with a can do attitude. Good communication skills including the ability to influence others and work effectively with diverse client groups. Proficient with SharePoint and Office 365(especially Word, Excel, PowerPoint). Ability to work effectively under pressure whilst retaining a strong eye for detail. Please apply online with your CV.
30/04/2024
Project-based
On behalf of an IT Services provider located in Bristol, I am looking for a Research Administrator to support the licensing team, providing administrative support to the Head of Research and the Research team to ensure efficient and effective operational management. This role is hybrid-working (Bristol/Remote) Monday to Friday 9.00am - 5.00pm Inside IR35 3 Month contract Role Responsibilities: Provide administrative support to the portfolio team and Licensing in the efficient delivery of their strategic goals and priorities. You will be responsible for the delivery of a high-quality customer experience through the coordination of internal and external communications such as reviewing product pages for new agreements on Licence Subscriptions Manager (LSM) and coordination, copy-editing of content for member or internal updates. Providing administrative services to support key negotiations and projects. Providing administrative support and services to the management and leadership teams. Key Skills and Experience: Proven commercial experience of strong administrative and organisational skills. Excellent interpersonal and customer- facing skills. Proactive and self-motivated, customer focused with a can do attitude. Good communication skills including the ability to influence others and work effectively with diverse client groups. Proficient with SharePoint and Office 365(especially Word, Excel, PowerPoint). Ability to work effectively under pressure whilst retaining a strong eye for detail. Please apply online with your CV.
Lead IT Engineer Leeds-with travel around Yorkshire £31,000 to £34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
30/04/2024
Full time
Lead IT Engineer Leeds-with travel around Yorkshire £31,000 to £34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
PORTFOLIO ASSET MANAGER - PERMANENT - THEALE - HYBRID Portfolio Asset Manager(Telecom) Permanent Location - Theale (Hybrid three days in the office) We are hiring a Portfolio Asset Manager to manage, develop and promote strategic relationships with multi-site portfolio owners and the owners of the key property portfolios including but not limited to Network Rail, TFL, Water Companies, Councils, Heathrow,Gatwick and other airports. To negotiate and promote the agreement of terms for ongoing acquisition and renewal of sites within these portfolios and provide support on all other property and commercial issues arising acting as the point of escalation. To identify and pursue other material infrastructure related 'value add' commercial opportunities in relation to target portfolios, including site sharing master agreements, collaborative real estate opportunities and the benefits of connectivity and the Code. To be responsible for a) the delivery of property-related projects/transactions (including but not limited to new acquisitions, upgrades and lease renewals) and b) the ongoing estate management. To track the delivery of sites across relevant programmes of work (renewals, NTQs, new acquisitions etc.) in the portfolio/MSA and ensure that business timescales, and budget and volume targets are achieved. To work with the regional and central Property and Estates teams and other key stakeholders to achieve the optimum site solution and overall asset portfolio in terms of time, cost & quality. Contract/commercial Management Contract manage the commercial relationship with MSA/Portfolio providers and lead the negotiation of appropriate portfolio framework and/or template Code agreements. Achieve this through structured portfolio account plans. The key objectives are to: Improve delivery of all property-related transactions Find and escalate the root cause of issues Develop and deliver process changes Implement effective governance Limit - Client's exposure to additional costs by implementing mitigation plans to limit risk Develop and deliver new initiatives to reduce/avoid cost and/or deliver additional value With a focus on finance, drive improvements in portfolio P&Ls to agreed targets Manage the relationship and be the "go to" person/initial point of contact for all issues and then assisting the responsible functional departments in their resolution, building a positive relationship that will drive and support delivery of business objectives and help client become a "best in class" property company Deliver a programme of work to agreed targets comprising property-related transactions including lease renewals, new site acquisition and upgrades applicable to assets in the specific region. To provide visibility of the future profile of all work streams (renewals, NTQ, acquisitions etc.) by ensuring that forecasting is up to date & in accordance with agreed forecasting standards through the tracking of 3rd party supplier projections To deliver defined Capex & Opex targets & agreement terms by applying agreed standards, policies & expertise and escalating exceptions to enable the business to make informed decisions. Apply asset management & property expertise to support & validate the work of 3rd party suppliers and to ensure site specific issues are addressed. To maintain security of tenure and keep shareholder cells in service through effective management of the MSP/Portfolio Providers Please apply via this ad in the first instance or send a CV with covering note or contact me (see below). Project People is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
PORTFOLIO ASSET MANAGER - PERMANENT - THEALE - HYBRID Portfolio Asset Manager(Telecom) Permanent Location - Theale (Hybrid three days in the office) We are hiring a Portfolio Asset Manager to manage, develop and promote strategic relationships with multi-site portfolio owners and the owners of the key property portfolios including but not limited to Network Rail, TFL, Water Companies, Councils, Heathrow,Gatwick and other airports. To negotiate and promote the agreement of terms for ongoing acquisition and renewal of sites within these portfolios and provide support on all other property and commercial issues arising acting as the point of escalation. To identify and pursue other material infrastructure related 'value add' commercial opportunities in relation to target portfolios, including site sharing master agreements, collaborative real estate opportunities and the benefits of connectivity and the Code. To be responsible for a) the delivery of property-related projects/transactions (including but not limited to new acquisitions, upgrades and lease renewals) and b) the ongoing estate management. To track the delivery of sites across relevant programmes of work (renewals, NTQs, new acquisitions etc.) in the portfolio/MSA and ensure that business timescales, and budget and volume targets are achieved. To work with the regional and central Property and Estates teams and other key stakeholders to achieve the optimum site solution and overall asset portfolio in terms of time, cost & quality. Contract/commercial Management Contract manage the commercial relationship with MSA/Portfolio providers and lead the negotiation of appropriate portfolio framework and/or template Code agreements. Achieve this through structured portfolio account plans. The key objectives are to: Improve delivery of all property-related transactions Find and escalate the root cause of issues Develop and deliver process changes Implement effective governance Limit - Client's exposure to additional costs by implementing mitigation plans to limit risk Develop and deliver new initiatives to reduce/avoid cost and/or deliver additional value With a focus on finance, drive improvements in portfolio P&Ls to agreed targets Manage the relationship and be the "go to" person/initial point of contact for all issues and then assisting the responsible functional departments in their resolution, building a positive relationship that will drive and support delivery of business objectives and help client become a "best in class" property company Deliver a programme of work to agreed targets comprising property-related transactions including lease renewals, new site acquisition and upgrades applicable to assets in the specific region. To provide visibility of the future profile of all work streams (renewals, NTQ, acquisitions etc.) by ensuring that forecasting is up to date & in accordance with agreed forecasting standards through the tracking of 3rd party supplier projections To deliver defined Capex & Opex targets & agreement terms by applying agreed standards, policies & expertise and escalating exceptions to enable the business to make informed decisions. Apply asset management & property expertise to support & validate the work of 3rd party suppliers and to ensure site specific issues are addressed. To maintain security of tenure and keep shareholder cells in service through effective management of the MSP/Portfolio Providers Please apply via this ad in the first instance or send a CV with covering note or contact me (see below). Project People is acting as an Employment Agency in relation to this vacancy.
Job title : Personal Assistant_ Mandarin speaking Location : Edinburgh Our client, a leading telecommunications company is looking for an experienced PA to support its research and development centre based in Edinburgh. What you will do: Personal assistant to lab director and lab chief scientist and manage their diary, including coordinating and maintaining day to day administrative and secretarial service, handling travel arrangements as required, including hotels and tickets reservations Document management: generating documents (letters, meeting minutes, reports, etc) as directed, in addition to handling and maintaining all confidential information, filing documents, tracking and updating Event management duties: Schedule appointments, prepare and coordinate meetings, organizing company activities Admin duties: report work in PowerPoint and able to action afterwards including chasing managers. Liaison with internal and external stakeholders Assisting managers and other staff with other administrative issues. Work closely with Finance and Procurement team in terms of PR/PO raising, invoice receiving and expense claim. The ideal candidate: University degree in Business Administration/HR/Psychology or other relevant subject with major in Management or specialized qualification preferred Good command of MS Office (Word, Excel, PowerPoint, Outlook) and design software (Photoshop, AI, ID) Team spirit, openness for an international environment and Chinese business culture; Able to interact with all levels within the company and represent the company professionally towards externals Costumer focused hands-on and can-do attitude Well-organized and structured working style. Proactive, demonstrates excellent communication interpersonal skills, confidentiality and professionalism Must be systematic, detail oriented, efficient and able to handle multiple tasks with discretion Fluent both in English and Mandarin (Chinese) Project People is acting as an Employment Business in relation to this vacancy.
30/04/2024
Project-based
Job title : Personal Assistant_ Mandarin speaking Location : Edinburgh Our client, a leading telecommunications company is looking for an experienced PA to support its research and development centre based in Edinburgh. What you will do: Personal assistant to lab director and lab chief scientist and manage their diary, including coordinating and maintaining day to day administrative and secretarial service, handling travel arrangements as required, including hotels and tickets reservations Document management: generating documents (letters, meeting minutes, reports, etc) as directed, in addition to handling and maintaining all confidential information, filing documents, tracking and updating Event management duties: Schedule appointments, prepare and coordinate meetings, organizing company activities Admin duties: report work in PowerPoint and able to action afterwards including chasing managers. Liaison with internal and external stakeholders Assisting managers and other staff with other administrative issues. Work closely with Finance and Procurement team in terms of PR/PO raising, invoice receiving and expense claim. The ideal candidate: University degree in Business Administration/HR/Psychology or other relevant subject with major in Management or specialized qualification preferred Good command of MS Office (Word, Excel, PowerPoint, Outlook) and design software (Photoshop, AI, ID) Team spirit, openness for an international environment and Chinese business culture; Able to interact with all levels within the company and represent the company professionally towards externals Costumer focused hands-on and can-do attitude Well-organized and structured working style. Proactive, demonstrates excellent communication interpersonal skills, confidentiality and professionalism Must be systematic, detail oriented, efficient and able to handle multiple tasks with discretion Fluent both in English and Mandarin (Chinese) Project People is acting as an Employment Business in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
Infrastructure Manager Excellent opportunity for an Infrastructure Manager to join an excellent clients established team. The successful candidate will responsible for managing all technical aspects of our clients infrastructure estate; including co-lo and AWS (EC2, RDS and Kubernetes). The Infrastructure and Manager will also take responsibility for information security management. To be successful in this role, you will be experienced working with open-source technologies and will need to be experienced in managing data centres, along with cloud (preferable AWS). The role will remain very much hands on and would suit someone with 1-2 years od management experience or someone who is looking to take a step up into a management role. This role will have 2 direct reports. This is a fully remote position but you may be required to attend the odd company meeting in the Hampshire area. Skills required: Minimum of 5 years Infrastructure/DevOps experience within a software product organisation Experience managing risk to data assets Experience using configuration management systems - puppet Strong understanding and experience of maintaining Linux (RHEL) operating system Demonstrable commitment to learning and professional development Results orientated with excellent communication and interpersonal skills. Good understanding of TCP, HTTP, Networking and security appliances Key responsibilities: Oversee maintenance and technical operations of compute environments ensuring availability, integrity and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact Oliver Wilson (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Infrastructure Manager Excellent opportunity for an Infrastructure Manager to join an excellent clients established team. The successful candidate will responsible for managing all technical aspects of our clients infrastructure estate; including co-lo and AWS (EC2, RDS and Kubernetes). The Infrastructure and Manager will also take responsibility for information security management. To be successful in this role, you will be experienced working with open-source technologies and will need to be experienced in managing data centres, along with cloud (preferable AWS). The role will remain very much hands on and would suit someone with 1-2 years od management experience or someone who is looking to take a step up into a management role. This role will have 2 direct reports. This is a fully remote position but you may be required to attend the odd company meeting in the Hampshire area. Skills required: Minimum of 5 years Infrastructure/DevOps experience within a software product organisation Experience managing risk to data assets Experience using configuration management systems - puppet Strong understanding and experience of maintaining Linux (RHEL) operating system Demonstrable commitment to learning and professional development Results orientated with excellent communication and interpersonal skills. Good understanding of TCP, HTTP, Networking and security appliances Key responsibilities: Oversee maintenance and technical operations of compute environments ensuring availability, integrity and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact Oliver Wilson (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution sale's focused BDM who has knowledge of platforms, data, and applications, with a shared passion for technology and solving complex business challenges for their customers. You will own and influence input into the tender response process, ensuring timely and accurate delivery of RFI's, RFP's, and proposals to a broad range of customers. Key skills A demonstrable track record of industry-related business development or senior account management experience, with experience in the energy sector being beneficial. A sound understanding of IT-related service provision with a proven track record of managing large and medium complex accounts. Commercially focused, articulate, and possessing the ability to think strategically. Proven knowledge and execution of successful business development strategies. Highly motivated, goal-oriented, and target-driven. Excellent communication, interpersonal, and time-management skills. Ability to develop and execute complex sales and account development strategies. Meticulous attention to detail with strong time and expectation management skills when coordinating multiple complex sales activities. A background in selling to C-Suite, IT Operations Managers, Infrastructure Managers, and Network Managers. To apply please send your CV in the first instance.
30/04/2024
Project-based
Business Development Manager (IT Services) Aberdeen - Hybrid working Package Neg - Depending on experience. My client is looking for an experienced business development manager, with experience in the Oil & Gas sector to strengthen their current market share. The company is looking for a solution sale's focused BDM who has knowledge of platforms, data, and applications, with a shared passion for technology and solving complex business challenges for their customers. You will own and influence input into the tender response process, ensuring timely and accurate delivery of RFI's, RFP's, and proposals to a broad range of customers. Key skills A demonstrable track record of industry-related business development or senior account management experience, with experience in the energy sector being beneficial. A sound understanding of IT-related service provision with a proven track record of managing large and medium complex accounts. Commercially focused, articulate, and possessing the ability to think strategically. Proven knowledge and execution of successful business development strategies. Highly motivated, goal-oriented, and target-driven. Excellent communication, interpersonal, and time-management skills. Ability to develop and execute complex sales and account development strategies. Meticulous attention to detail with strong time and expectation management skills when coordinating multiple complex sales activities. A background in selling to C-Suite, IT Operations Managers, Infrastructure Managers, and Network Managers. To apply please send your CV in the first instance.
IT Asset Management Consultant - Hybrid working One of our biggest customers is looking for an experienced IT Asset Management Consultant. The IT Asset Management position will be responsible for identifying opportunities to reduce cost and risks associated with software licensing and will ensure compliance with vendor contracts and policies. The successful candidate will also use their excellent stakeholder management skills to build relationships across IT and beyond. Here are some of the main skills and experience required to be successful in the IT Asset Management consultant opportunity: Excellent analytical, problem-solving, and decision-making skills Detailed understanding of how IT systems work in an insurance or financial services environment Demonstrable experience working with ServiceNow Asset Manager or equivalent Asset Management tool Ability to work under pressure and handle multiple tasks and deadlines Ability to adapt to changing business needs and priorities Here are some of the main responsibilities of the IT Asset Management Consultant: Collaborate with various departments to ensure accurate asset tracking, financial reporting, and optimization of asset utilization Develop and implement IT asset management policies, procedures, and processes that align with Ageas goals and strategies Monitor and report on the inventory, location, status, and ownership of IT assets throughout their life cycle Plan and coordinate the acquisition, deployment, maintenance, and disposal of IT assets Ensure that IT assets are compliant with relevant laws, regulations, standards, and policies, and conduct regular audits and reviews Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
30/04/2024
Full time
IT Asset Management Consultant - Hybrid working One of our biggest customers is looking for an experienced IT Asset Management Consultant. The IT Asset Management position will be responsible for identifying opportunities to reduce cost and risks associated with software licensing and will ensure compliance with vendor contracts and policies. The successful candidate will also use their excellent stakeholder management skills to build relationships across IT and beyond. Here are some of the main skills and experience required to be successful in the IT Asset Management consultant opportunity: Excellent analytical, problem-solving, and decision-making skills Detailed understanding of how IT systems work in an insurance or financial services environment Demonstrable experience working with ServiceNow Asset Manager or equivalent Asset Management tool Ability to work under pressure and handle multiple tasks and deadlines Ability to adapt to changing business needs and priorities Here are some of the main responsibilities of the IT Asset Management Consultant: Collaborate with various departments to ensure accurate asset tracking, financial reporting, and optimization of asset utilization Develop and implement IT asset management policies, procedures, and processes that align with Ageas goals and strategies Monitor and report on the inventory, location, status, and ownership of IT assets throughout their life cycle Plan and coordinate the acquisition, deployment, maintenance, and disposal of IT assets Ensure that IT assets are compliant with relevant laws, regulations, standards, and policies, and conduct regular audits and reviews Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Responsible for selling the company's products or services to new businesses and maintaining relationships whilst growing revenue across several accounts as well as hunting for new logo business. Are you looking for an opportunity to join a global innovator in platform-delivered managed services, with a world-class reputation in the market? We are seeking a passionate Senior Client Manager to drive the strategic direction for the businesses largest and most committed clients and help translate their business vision into reality. This role sits within the Life Science vertical and will be responsible for identifying and closing new logo business. The role: Identify new business opportunities and leads. Generate new logos by selling a full range of services the business offer. Own the sales process, work closely with some of our largest and most committed clients support existing projects, and drive conversations focused on new products, services, and solution offerings. Manage and nurture relationships to drive expansion and renewals across all solutions and services. You will be given a sales quota and a competitive commission structure. Proactively engage and collaborate with our client's specialist sales teams from various go-to-market practices, as well as the client services and service delivery teams, to see opportunities through to closure. Create comprehensive client business plans and help negotiate and construct complex, multi-year deals to ensure win-win solutions for both the client and the business. Develop and implement opportunity plans, ensuring regular check-ins with the primary point of contact and buy-in from all stakeholders. What will make you a good fit for the role? Have an impressive track record of selling platform-delivered managed services and managing enterprise accounts as well as developing new business within the Life Science vertical. Have demonstrated experience penetrating accounts to deliver significant year-on-year profit. Are skilled at consultative selling with a business outcome-led approach. Enjoy collaborating with cross-functional teams, including senior technical specialists and other internal stakeholders. Are proactive and thrive on solving problems to deliver the best solutions for clients. Have the desire to learn and continually seek ways to improve services delivered to our clients. Vertical industry experience essential ( Life Science, Pharmaceutical, Healthcare ) Experience selling in either Oracle, AWS, SAP, Salesforce, Infrastructure, Cloud, Tech . You will have full access to our clients Data Stack to sell.
30/04/2024
Full time
Responsible for selling the company's products or services to new businesses and maintaining relationships whilst growing revenue across several accounts as well as hunting for new logo business. Are you looking for an opportunity to join a global innovator in platform-delivered managed services, with a world-class reputation in the market? We are seeking a passionate Senior Client Manager to drive the strategic direction for the businesses largest and most committed clients and help translate their business vision into reality. This role sits within the Life Science vertical and will be responsible for identifying and closing new logo business. The role: Identify new business opportunities and leads. Generate new logos by selling a full range of services the business offer. Own the sales process, work closely with some of our largest and most committed clients support existing projects, and drive conversations focused on new products, services, and solution offerings. Manage and nurture relationships to drive expansion and renewals across all solutions and services. You will be given a sales quota and a competitive commission structure. Proactively engage and collaborate with our client's specialist sales teams from various go-to-market practices, as well as the client services and service delivery teams, to see opportunities through to closure. Create comprehensive client business plans and help negotiate and construct complex, multi-year deals to ensure win-win solutions for both the client and the business. Develop and implement opportunity plans, ensuring regular check-ins with the primary point of contact and buy-in from all stakeholders. What will make you a good fit for the role? Have an impressive track record of selling platform-delivered managed services and managing enterprise accounts as well as developing new business within the Life Science vertical. Have demonstrated experience penetrating accounts to deliver significant year-on-year profit. Are skilled at consultative selling with a business outcome-led approach. Enjoy collaborating with cross-functional teams, including senior technical specialists and other internal stakeholders. Are proactive and thrive on solving problems to deliver the best solutions for clients. Have the desire to learn and continually seek ways to improve services delivered to our clients. Vertical industry experience essential ( Life Science, Pharmaceutical, Healthcare ) Experience selling in either Oracle, AWS, SAP, Salesforce, Infrastructure, Cloud, Tech . You will have full access to our clients Data Stack to sell.
Experienced SSAM technical consultant(s) who can provide expert guidance and support to the existing leads within the customer team. The consultant(s) should have: Proven experience with SSAM Development in SAP S/4 Proven experience developing the SSAM application for iOS using the latest SAP development tools, including enhancements to the MDK, working with SAP Mobile Services etc Proven experience scoping and leading upgrades of SSAM on iOS Knowledge of current SSAM capability and future roadmap items Experience working with other partners as part of delivering SSAM enhancements The individuals should be considered part of the customer team and help build the core skills and operating procedures that are key to maintaining the SSAM solution. Responsibilities: Requirement gathering: Collaborate with client to gather and analze business requirements related to mobile enterprise solutions. Solution Design: Design and configure SSAM applications to meet the client needs, ensuring alignment with industry best practices and standards. Implementation: Lead the implementation of SSAM solutions, including system setup, configuration, and customization as needed. Testing: Develop and execute test plans to ensure the quality and reliability of SSAM applications, addressing any issues that raise during testing. Documentation: Create comprehensive documentation including functional specifications, configuration guides, and user manuals to support implementation and training efforts collaboration: Work closely with cross functional teams including developers, project managers, and business analysts to deliver integrated solutions that meet client needs.
30/04/2024
Project-based
Experienced SSAM technical consultant(s) who can provide expert guidance and support to the existing leads within the customer team. The consultant(s) should have: Proven experience with SSAM Development in SAP S/4 Proven experience developing the SSAM application for iOS using the latest SAP development tools, including enhancements to the MDK, working with SAP Mobile Services etc Proven experience scoping and leading upgrades of SSAM on iOS Knowledge of current SSAM capability and future roadmap items Experience working with other partners as part of delivering SSAM enhancements The individuals should be considered part of the customer team and help build the core skills and operating procedures that are key to maintaining the SSAM solution. Responsibilities: Requirement gathering: Collaborate with client to gather and analze business requirements related to mobile enterprise solutions. Solution Design: Design and configure SSAM applications to meet the client needs, ensuring alignment with industry best practices and standards. Implementation: Lead the implementation of SSAM solutions, including system setup, configuration, and customization as needed. Testing: Develop and execute test plans to ensure the quality and reliability of SSAM applications, addressing any issues that raise during testing. Documentation: Create comprehensive documentation including functional specifications, configuration guides, and user manuals to support implementation and training efforts collaboration: Work closely with cross functional teams including developers, project managers, and business analysts to deliver integrated solutions that meet client needs.
Project Manager Reading Salary - up to £55,000 Due to an increase in demand, Henderson Scott are actively looking for a project manager for a client who works within the defence industry. We are looking for a project manager who has experience working with NEC contacts, the role is a vital part of our client's operations, and the ideal candidate will have a robust history of managing projects within the framework of NEC contracts. Key Responsibilities: Proactively engage with clients to understand their needs and expectations, fostering trust and transparency through regular communication and feedback. Utilise client feedback to drive continuous improvement and innovation within the company, attracting more work and reinforcing client loyalty. Cultivate solid and enduring relationships with clients by delivering exceptional service, ensuring client satisfaction, and positioning the company as a preferred partner for future projects. Oversee the planning, execution, and delivery of projects in accordance with NEC contract requirements, ensuring all aspects of the contracted works are fully understood and adhered to by the project team. Serve as the main point of contact for all project-related matters with clients, contractors, and other stakeholders, ensuring precise, timely, and effective communication in line with NEC protocols. Effectively implement NEC contract mechanisms to manage and mitigate project risks and changes, including early warnings, compensation events, and the project manager's instructions and decisions. Ensure comprehensive project documentation, including programme, schedules, risk registers, and communication records, are maintained to support transparent and efficient project management. Collaborate with the Quantity Surveyor to manage contract administration, including notifications and payment applications, and maintain an attitude that supports dispute avoidance processes for excellent partnership with our clients. Lead project teams, fostering a collaborative work environment and ensuring high-performance levels and compliance with project specifications and standards. Conduct regular project reviews and performance measurements against project objectives, providing detailed reports to senior management and stakeholders and adjusting project strategies as necessary. Facilitate problem-solving and decision-making processes, ensuring timely and effective resolutions to project challenges. Promote continuous improvement by capturing lessons learned and best practices for future project engagements. Qualifications: Bachelor's Degree in Business Management, Construction Management, or related field. Experience: 4 years or above Professional Certifications Options: PRINCE2 APM (Association for Project Management): including the PFQ (Project Fundamentals Qualification) or PMQ (Project Management Qualification). PMP (Project Management Professional) NEC3/4 Accredited Project Manager Work Environment Requirements Security Clearance is required. Site-based role may require travel to other sites to support on-the-ground project requirements. Fast-paced, dynamic project environments that demand adaptability and problem-solving under pressure.
30/04/2024
Full time
Project Manager Reading Salary - up to £55,000 Due to an increase in demand, Henderson Scott are actively looking for a project manager for a client who works within the defence industry. We are looking for a project manager who has experience working with NEC contacts, the role is a vital part of our client's operations, and the ideal candidate will have a robust history of managing projects within the framework of NEC contracts. Key Responsibilities: Proactively engage with clients to understand their needs and expectations, fostering trust and transparency through regular communication and feedback. Utilise client feedback to drive continuous improvement and innovation within the company, attracting more work and reinforcing client loyalty. Cultivate solid and enduring relationships with clients by delivering exceptional service, ensuring client satisfaction, and positioning the company as a preferred partner for future projects. Oversee the planning, execution, and delivery of projects in accordance with NEC contract requirements, ensuring all aspects of the contracted works are fully understood and adhered to by the project team. Serve as the main point of contact for all project-related matters with clients, contractors, and other stakeholders, ensuring precise, timely, and effective communication in line with NEC protocols. Effectively implement NEC contract mechanisms to manage and mitigate project risks and changes, including early warnings, compensation events, and the project manager's instructions and decisions. Ensure comprehensive project documentation, including programme, schedules, risk registers, and communication records, are maintained to support transparent and efficient project management. Collaborate with the Quantity Surveyor to manage contract administration, including notifications and payment applications, and maintain an attitude that supports dispute avoidance processes for excellent partnership with our clients. Lead project teams, fostering a collaborative work environment and ensuring high-performance levels and compliance with project specifications and standards. Conduct regular project reviews and performance measurements against project objectives, providing detailed reports to senior management and stakeholders and adjusting project strategies as necessary. Facilitate problem-solving and decision-making processes, ensuring timely and effective resolutions to project challenges. Promote continuous improvement by capturing lessons learned and best practices for future project engagements. Qualifications: Bachelor's Degree in Business Management, Construction Management, or related field. Experience: 4 years or above Professional Certifications Options: PRINCE2 APM (Association for Project Management): including the PFQ (Project Fundamentals Qualification) or PMQ (Project Management Qualification). PMP (Project Management Professional) NEC3/4 Accredited Project Manager Work Environment Requirements Security Clearance is required. Site-based role may require travel to other sites to support on-the-ground project requirements. Fast-paced, dynamic project environments that demand adaptability and problem-solving under pressure.
Job Title: 3rd Line Data Engineering Specialist (Active SC) Location: Swanwick, Southampton Working Model: on-site Duration: TBC Inside IR35 via Umbrella: Paystream, Advance, Giant Active SC Clearance required* Responsibilities: Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. Deal with customer requests in line with Service definitions and SLA's. To escalate and manage incidents and requests to vendors in a timely fashion. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to bring about timely resolution of technical issues. Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support teams. Undertake personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager. Development of training, tools and processes to ensure teams increase and develop technical capability. Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. Perform a SME role for designated clients and technologies. Responsible for pro-active review and maintenance of customer infrastructure. Participate in the portfolio governance, service design and solutions assurance process to ensure our technical propositions are fit for customer and scalable for the business. Provide input and approval within the 'Acceptance into Service' process for new customers. Experience/Skill Set Required: 5+ years working within a systems integrator support environment as a highly skilled technical engineer. In-depth knowledge of EMS products, customer IT systems and applications. Experience of working across the service life cycle, supporting and costing bids as a subject matter expert. Possesses a deep level technical knowledge of Data Services technologies and associated management applications. Have strong service improvement and service transformation skills; Have highly developed organisation, prioritisation, communication (written and verbal), tenacity and ownership skills.
30/04/2024
Project-based
Job Title: 3rd Line Data Engineering Specialist (Active SC) Location: Swanwick, Southampton Working Model: on-site Duration: TBC Inside IR35 via Umbrella: Paystream, Advance, Giant Active SC Clearance required* Responsibilities: Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. Deal with customer requests in line with Service definitions and SLA's. To escalate and manage incidents and requests to vendors in a timely fashion. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to bring about timely resolution of technical issues. Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support teams. Undertake personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager. Development of training, tools and processes to ensure teams increase and develop technical capability. Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. Perform a SME role for designated clients and technologies. Responsible for pro-active review and maintenance of customer infrastructure. Participate in the portfolio governance, service design and solutions assurance process to ensure our technical propositions are fit for customer and scalable for the business. Provide input and approval within the 'Acceptance into Service' process for new customers. Experience/Skill Set Required: 5+ years working within a systems integrator support environment as a highly skilled technical engineer. In-depth knowledge of EMS products, customer IT systems and applications. Experience of working across the service life cycle, supporting and costing bids as a subject matter expert. Possesses a deep level technical knowledge of Data Services technologies and associated management applications. Have strong service improvement and service transformation skills; Have highly developed organisation, prioritisation, communication (written and verbal), tenacity and ownership skills.
Role : IT Applications Manager Location : Addlestone (2-3 times a week) Salay & Package: Up to £56,000 + Car Allowance + Bonus + Benefits The position: Ensure the availability and reliability of business-critical applications, including COINS (Finance, Commercial, Customer Services), Workday (Human Resources), and Anaplan (Financial Cashflow). Manage a small internal team of Application Support Analysts and engage with third-party support contracts to provide efficient and effective support for all applications within the organization. Collaborate with the Business Systems Manager to understand and align with core application roadmaps and strategies. Develop and maintain strong relationships with standard application vendors, ensuring high-quality support, and staying updated on their respective development and roadmap plans. Deliver minor developments and enhancements to applications in accordance with business requirements. Lead small projects related to application management and improvement. Experience: Bachelor's or Master's degree in business administration or a related field, or equivalent work experience. 10 or more years of experience in IT and business/industry. Minimum of five years of leadership responsibilities. Experience in the construction business/industry (beyond IT), including managing cross-functional teams or projects, and influencing senior-level management and key stakeholders. Proven track record of consistent achievement at a management level within a similar organization. Demonstrated ability to build relationships and influence decisions in a complex environment
30/04/2024
Full time
Role : IT Applications Manager Location : Addlestone (2-3 times a week) Salay & Package: Up to £56,000 + Car Allowance + Bonus + Benefits The position: Ensure the availability and reliability of business-critical applications, including COINS (Finance, Commercial, Customer Services), Workday (Human Resources), and Anaplan (Financial Cashflow). Manage a small internal team of Application Support Analysts and engage with third-party support contracts to provide efficient and effective support for all applications within the organization. Collaborate with the Business Systems Manager to understand and align with core application roadmaps and strategies. Develop and maintain strong relationships with standard application vendors, ensuring high-quality support, and staying updated on their respective development and roadmap plans. Deliver minor developments and enhancements to applications in accordance with business requirements. Lead small projects related to application management and improvement. Experience: Bachelor's or Master's degree in business administration or a related field, or equivalent work experience. 10 or more years of experience in IT and business/industry. Minimum of five years of leadership responsibilities. Experience in the construction business/industry (beyond IT), including managing cross-functional teams or projects, and influencing senior-level management and key stakeholders. Proven track record of consistent achievement at a management level within a similar organization. Demonstrated ability to build relationships and influence decisions in a complex environment
ARM (Advanced Resource Managers)
Reading, Berkshire
Threat Intelligence Specialist 6 months £540 per day (Inside IR35) 5 Days per week in Reading My client in the telecommunications industry are looking for a Threat Intelligence Specialist to join their fast-paced team on an initial 6 month contract. The role will be fully on site in Reading so a local candidate will be most ideal. Responsibilities in the role; Identify information security and Threat Intelligence requirements and oversight of delivery by: Identifying business unit Priority Intelligence Requirements that enable the business unit to conduct its business continuously in a secure manner. Analysis of information across Strategic, Operational and Tactical arenas into actionable intelligence that allows stakeholders to make informed decisions. Ensuring delivery of the Threat Intelligence programme within the business unit, delivery of services and products provided by Group Security. Where services are delivered by external providers, ensuring delivery of the Threat Intelligence services as per requirements of business unit. Engage with the business unit to: Develop an understanding of business goals in order to constructively engage senior business leaders on information security, identifying key threats and areas for improvement, driving appropriate risk management decisions and collaborating with partners to achieve positive outcomes and business benefits Ensure emerging information and cyber security threats to the business are identified, discussed with senior business leadership and addressed through presented opportunities of security innovation. Build strong relationships within the business to gain an understanding of security-related business threats, vulnerabilities and risks. Facilitate Group Security support to business projects as the subject matter expert providing guidance and support in implementing Threat Intelligence project requirements. Embedding information security and cyber across the business unit by: Establish positive relationships engaging with technical teams and executives to deliver regular Threat Intelligence reporting and mitigation advisory and seek continuous improvement of TVM process. Monitoring of threat actors and groups, and identifying key trends leveraging internal and external threat data to enable positive business outcomes, keeping senior business leadership informed about information security-related issues and activities potentially affecting the organisation. Assist in running a threat intelligence platform that can store cyber threat intelligence idioms such as threat actors, exploit targets from disparate sources, devices, communities and industries in a structured & standardized way. Focus on awareness and training including by; Briefing regularly the business unit senior leadership team on cyber threats and risks profile. Delivering awareness and training to the relevant business unit team and high-risk users. Communicating the importance and promoting awareness of information security to the business. Increasing business awareness of emerging security threats and risks. Helping develop a security culture within the business. Partnering with the different functions working on controls by: Supporting Incident Response activities providing further context, OSINT support and behavioural analysis in the event of a security incident impacting the business unit. Maintaining a balanced relationship with risk functions, compliance functions and with internal and external audit functions. Ensure timely delivery of actionable threat intelligence across the organisation, including key stakeholders; Security Operations, Incident Response, Vulnerability Management, Security Leadership, Fraud Prevention and Industry intelligence communities. Continuous Improvement through the delivery of; Provide mentoring and development of Threat Intelligence Analysts through sharing learnings and best practices. Act as the point of escalation and support for Threat Intelligence analysts in the event of complex security incidents. Develop proven structure and processes such as run books that help the team achieve outstanding results. Championing and supporting Group Security's wider BCM, Incident and Crisis Management functions. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
30/04/2024
Project-based
Threat Intelligence Specialist 6 months £540 per day (Inside IR35) 5 Days per week in Reading My client in the telecommunications industry are looking for a Threat Intelligence Specialist to join their fast-paced team on an initial 6 month contract. The role will be fully on site in Reading so a local candidate will be most ideal. Responsibilities in the role; Identify information security and Threat Intelligence requirements and oversight of delivery by: Identifying business unit Priority Intelligence Requirements that enable the business unit to conduct its business continuously in a secure manner. Analysis of information across Strategic, Operational and Tactical arenas into actionable intelligence that allows stakeholders to make informed decisions. Ensuring delivery of the Threat Intelligence programme within the business unit, delivery of services and products provided by Group Security. Where services are delivered by external providers, ensuring delivery of the Threat Intelligence services as per requirements of business unit. Engage with the business unit to: Develop an understanding of business goals in order to constructively engage senior business leaders on information security, identifying key threats and areas for improvement, driving appropriate risk management decisions and collaborating with partners to achieve positive outcomes and business benefits Ensure emerging information and cyber security threats to the business are identified, discussed with senior business leadership and addressed through presented opportunities of security innovation. Build strong relationships within the business to gain an understanding of security-related business threats, vulnerabilities and risks. Facilitate Group Security support to business projects as the subject matter expert providing guidance and support in implementing Threat Intelligence project requirements. Embedding information security and cyber across the business unit by: Establish positive relationships engaging with technical teams and executives to deliver regular Threat Intelligence reporting and mitigation advisory and seek continuous improvement of TVM process. Monitoring of threat actors and groups, and identifying key trends leveraging internal and external threat data to enable positive business outcomes, keeping senior business leadership informed about information security-related issues and activities potentially affecting the organisation. Assist in running a threat intelligence platform that can store cyber threat intelligence idioms such as threat actors, exploit targets from disparate sources, devices, communities and industries in a structured & standardized way. Focus on awareness and training including by; Briefing regularly the business unit senior leadership team on cyber threats and risks profile. Delivering awareness and training to the relevant business unit team and high-risk users. Communicating the importance and promoting awareness of information security to the business. Increasing business awareness of emerging security threats and risks. Helping develop a security culture within the business. Partnering with the different functions working on controls by: Supporting Incident Response activities providing further context, OSINT support and behavioural analysis in the event of a security incident impacting the business unit. Maintaining a balanced relationship with risk functions, compliance functions and with internal and external audit functions. Ensure timely delivery of actionable threat intelligence across the organisation, including key stakeholders; Security Operations, Incident Response, Vulnerability Management, Security Leadership, Fraud Prevention and Industry intelligence communities. Continuous Improvement through the delivery of; Provide mentoring and development of Threat Intelligence Analysts through sharing learnings and best practices. Act as the point of escalation and support for Threat Intelligence analysts in the event of complex security incidents. Develop proven structure and processes such as run books that help the team achieve outstanding results. Championing and supporting Group Security's wider BCM, Incident and Crisis Management functions. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Infrastructure Obsolescence Manager - Financial Services - London - £120k A Programme/Process Manager is required by a leading Financial Infrastructure Markets client based in London. The role is offered on a hybrid basis paying up to £120k per year plus a bonus and other benefits. The role is to be responsible for the new process being implemented around the decommissioning/obsolescence of their Infrastructure, and driving this new process through dashboards and reporting structures. Prior experience of a large scale decommissioning or obsolescence programme will be required, ideally within a similar highly regulated environment. In return the client will offer a competitive salary plus a generous benefits package. Infrastructure Obsolescence Manager - Financial Services - London - £120k Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
30/04/2024
Full time
Infrastructure Obsolescence Manager - Financial Services - London - £120k A Programme/Process Manager is required by a leading Financial Infrastructure Markets client based in London. The role is offered on a hybrid basis paying up to £120k per year plus a bonus and other benefits. The role is to be responsible for the new process being implemented around the decommissioning/obsolescence of their Infrastructure, and driving this new process through dashboards and reporting structures. Prior experience of a large scale decommissioning or obsolescence programme will be required, ideally within a similar highly regulated environment. In return the client will offer a competitive salary plus a generous benefits package. Infrastructure Obsolescence Manager - Financial Services - London - £120k Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
Technical Writer (f/m/d) - FrameMaker/ Ixiasoft / ST4/ German/international Project: For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified Technical Writer Background: Global Customer Support (GCS) is the global organisation responsible for Technical Services in the Diagnostics Division, which ensures end user success. GCS supports the service organisations of the Roche affiliates and the Lifecycle-Teams. Within the GCS Knowledge & Learning Excellence chapter, we deliver the right content at the right time via the right channels for our customers to enable error-free operation of our products. We use multilingual data to improve the customer experience with our digital service solutions and products. We ensure that internal knowledge is curated and spread across all Customer Areas, and efficiently and properly prepared for our customers. The perfect candidates need to have a professional background as a technical writer with proven experience in technical writing including experience with Adobe FrameMaker (XML-based). Tasks & Responsibilities: . Writes and updates customer-facing and service content in English for Roche instruments and software, while respecting project timelines and documentation standards, guidelines, and templates. . Independently gathers and consolidates the information needed for the technical content creation. Creates content. Works closely with the content manager, project manager, project teams, manufacturer, and subject matter experts in development teams and within GCS (both locally and globally). . Independently creates and modifies multimedia content as required (eg photographs, screenshots, videos, 3D graphics, diagrams) using appropriate software tools, or triggers the creation and integrates them into deliverables while adhering to established guidelines. . Collects input for documentation updates and produces these updates in close coordination with the content manager, subject matter experts, and project teams. . Ensures that quality targets, timelines, and regulatory requirements are respected. . After translation, creates target language versions of deliverables (in all appropriate formats). . Uses knowledge and expertise to proactively contribute to regular updates of content creation tools, processes, and standards, in alignment with other KLE sub-chapters and relevant stakeholders. . Checks documents or topics written by other technical writers, ensuring that terminology and content creation guidelines have been followed. Provides feedback to the author regarding the changes needed. . Contributes to the continuous growth of product terminology in close collaboration with the Terminology & Language Solutions Expert assigned to the product. . In collaboration with the User Experience department and the Terminology & Language Solutions Expert assigned to the project, creates English user interface messages/UI text, and reviews them for translatability, terminological correctness, and adherence to style guidelines. . Actively contributes to the risk assessment process for assigned products, ensuring that all relevant product risks and their mitigations are described in the documentation. . May be responsible for content management tasks, such as organizing the review of the deliverables produced. . May assist the Language Operations sub-chapter with translation-related tasks: communicates with translation vendors to define timelines or clarify questions and coordinates the translation review process with affiliates, if required. Additional tasks: . May act as a Terminology & Language Solutions Expert. Creates and manages English terminology for assigned products and ensures the entry of approved terms and definitions in the Roche terminology database (DIAlex). Provides product terminology to stakeholders. Must Haves: . Min. bachelor's degree in technical writing or similar . Proven experience in technical writing, preferably in a diagnostics business environment . At least 3-5 years' experience of using Adobe FrameMaker (XML-based) or a similar structured authoring tool . Min. first experience with Ixiasoft, Schema ST4, or a similar Component Content Management System . Knowledge of multimedia tools and processes used in state-of-the-art technical documentation . Familiarity with hardware and software development processes . Excellent spoken and written command of English (native/fluent speaker or equivalent level) . Ability to communicate in an international environment with subject matter experts from different functional areas . Willingness to travel Nice to Have: . Familiarity with laboratory systems and environments . Experience in minimalistic and topic-oriented writing . Good command of German Reference Nr.: 923332SGR Role: Technical Writer Industrie: Pharma Workplace: Rotkreuz Pensum: 100% Start: 01.06.2024 Duration: 36 Deadline : 06.05.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
30/04/2024
Project-based
Technical Writer (f/m/d) - FrameMaker/ Ixiasoft / ST4/ German/international Project: For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified Technical Writer Background: Global Customer Support (GCS) is the global organisation responsible for Technical Services in the Diagnostics Division, which ensures end user success. GCS supports the service organisations of the Roche affiliates and the Lifecycle-Teams. Within the GCS Knowledge & Learning Excellence chapter, we deliver the right content at the right time via the right channels for our customers to enable error-free operation of our products. We use multilingual data to improve the customer experience with our digital service solutions and products. We ensure that internal knowledge is curated and spread across all Customer Areas, and efficiently and properly prepared for our customers. The perfect candidates need to have a professional background as a technical writer with proven experience in technical writing including experience with Adobe FrameMaker (XML-based). Tasks & Responsibilities: . Writes and updates customer-facing and service content in English for Roche instruments and software, while respecting project timelines and documentation standards, guidelines, and templates. . Independently gathers and consolidates the information needed for the technical content creation. Creates content. Works closely with the content manager, project manager, project teams, manufacturer, and subject matter experts in development teams and within GCS (both locally and globally). . Independently creates and modifies multimedia content as required (eg photographs, screenshots, videos, 3D graphics, diagrams) using appropriate software tools, or triggers the creation and integrates them into deliverables while adhering to established guidelines. . Collects input for documentation updates and produces these updates in close coordination with the content manager, subject matter experts, and project teams. . Ensures that quality targets, timelines, and regulatory requirements are respected. . After translation, creates target language versions of deliverables (in all appropriate formats). . Uses knowledge and expertise to proactively contribute to regular updates of content creation tools, processes, and standards, in alignment with other KLE sub-chapters and relevant stakeholders. . Checks documents or topics written by other technical writers, ensuring that terminology and content creation guidelines have been followed. Provides feedback to the author regarding the changes needed. . Contributes to the continuous growth of product terminology in close collaboration with the Terminology & Language Solutions Expert assigned to the product. . In collaboration with the User Experience department and the Terminology & Language Solutions Expert assigned to the project, creates English user interface messages/UI text, and reviews them for translatability, terminological correctness, and adherence to style guidelines. . Actively contributes to the risk assessment process for assigned products, ensuring that all relevant product risks and their mitigations are described in the documentation. . May be responsible for content management tasks, such as organizing the review of the deliverables produced. . May assist the Language Operations sub-chapter with translation-related tasks: communicates with translation vendors to define timelines or clarify questions and coordinates the translation review process with affiliates, if required. Additional tasks: . May act as a Terminology & Language Solutions Expert. Creates and manages English terminology for assigned products and ensures the entry of approved terms and definitions in the Roche terminology database (DIAlex). Provides product terminology to stakeholders. Must Haves: . Min. bachelor's degree in technical writing or similar . Proven experience in technical writing, preferably in a diagnostics business environment . At least 3-5 years' experience of using Adobe FrameMaker (XML-based) or a similar structured authoring tool . Min. first experience with Ixiasoft, Schema ST4, or a similar Component Content Management System . Knowledge of multimedia tools and processes used in state-of-the-art technical documentation . Familiarity with hardware and software development processes . Excellent spoken and written command of English (native/fluent speaker or equivalent level) . Ability to communicate in an international environment with subject matter experts from different functional areas . Willingness to travel Nice to Have: . Familiarity with laboratory systems and environments . Experience in minimalistic and topic-oriented writing . Good command of German Reference Nr.: 923332SGR Role: Technical Writer Industrie: Pharma Workplace: Rotkreuz Pensum: 100% Start: 01.06.2024 Duration: 36 Deadline : 06.05.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.