Venesky-Brown's client, a public sector organisation with various locations across Wales, is currently looking to recruit 4 x IT Support Technicians for initial 6 month contracts on a rate of £130/day (Inside of IR35). These roles will be based onsite in Swansea, Cardiff, and Pontypool. Vehicle will be supplied and will be required to drive to base to pick up work vehicle and then drive to sites to complete work. Responsibilities: - Establish and maintain effective written and verbal communication with individuals and groups of customers and stakeholders within the organisation as directed by line manager. - Assist team members to devise solutions for complex issues within systems. Including attending locations throughout the organisation (location to be confirmed at point of recruitment). - Provide analysis and advice on the interpretation of data produced by those systems and products. Participate in discussions on IT related matters, supporting decision making on conflicting requirements and priorities of customers using persuading and empathising skills. - Provide recommendations on technical documentation that provides all necessary information to allow continuing maintenance and development of systems and services. - Assisting in the identification and interpretation of customer requirements, risks, and issues, giving a range of evaluated options and solutions. - Investigate, diagnose, and resolve faults/problems from internal/external stakeholders to a satisfactory conclusion. - Support and implement processes to ensure that specifications/guidance continue to meet the needs of users. This includes adherence and changes to Standard Operating Procedures (SOPs) and Work Instructions (Wis). - Respond to work requests guided by key performance indicators. - Support and organise ongoing fault investigation tasks providing a consistent and stable support service for our users. - Support and organise responses to requests for assistance based on current priorities or advise recommendations for change. - Support and organise maintenance tasks providing a consistent and stable support service for our users. - Support and organise complex fault investigation tasks based on agreed processes and procedures or providing recommendations and proposed changes for service improvement. - Apply advanced keyboard skills with using Microsoft Office, Teams, and Visio. Ability to utilise remote support applications for day-to-day support services. - Supporting the installation or replacement of equipment which may be heavy and requires manual handling training. This may involve lifting, pushing, pulling laptops, IT equipment weighing 2-5 kilograms. - Interact with people on a minimal basis. - Implement the successful roll-out of new or changed software, hardware and produce/amend documentation and procedures to reflect the service. This includes working with Technical Leads, Project Managers, Commercial Services, and other related parties supporting the organisation's Integrated Medium-Term Plan (IMTP). - Responsible for the configuration, installation and safe use of computer hardware distributed around the organisation and wider public sector in Wales. - To ensure that appropriate information is produced about each service for analysis. This may include information on performance stats, breached calls, resources levels, etc. - Responsible for maintaining all assets and associated configurations for supported services that are registered and managed daily. This will align with objectives from the Integrated Medium Term Plan (IMTP). Essential Skills: - Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience - Commitment to continuing professional development for self - ITIL Foundation Certificate or demonstrable equivalent experience - Good general knowledge of common hardware and software applications - Experience in providing relevant technical support at the appropriate level. - Knowledge of MS Active Directory, MS Windows Server and MS Exchange Desirable Skills: - Registered with a relevant informatics professional body. - PRINCE2 foundation or demonstrable equivalent experience. - Knowledge of ITIL strategy. - Knowledge and understanding of the role of the organisation. - Knowledge of relevant standards and legal requirements relating to Information Governance and Security. If you would like to hear more about these opportunities please get in touch.
21/05/2024
Project-based
Venesky-Brown's client, a public sector organisation with various locations across Wales, is currently looking to recruit 4 x IT Support Technicians for initial 6 month contracts on a rate of £130/day (Inside of IR35). These roles will be based onsite in Swansea, Cardiff, and Pontypool. Vehicle will be supplied and will be required to drive to base to pick up work vehicle and then drive to sites to complete work. Responsibilities: - Establish and maintain effective written and verbal communication with individuals and groups of customers and stakeholders within the organisation as directed by line manager. - Assist team members to devise solutions for complex issues within systems. Including attending locations throughout the organisation (location to be confirmed at point of recruitment). - Provide analysis and advice on the interpretation of data produced by those systems and products. Participate in discussions on IT related matters, supporting decision making on conflicting requirements and priorities of customers using persuading and empathising skills. - Provide recommendations on technical documentation that provides all necessary information to allow continuing maintenance and development of systems and services. - Assisting in the identification and interpretation of customer requirements, risks, and issues, giving a range of evaluated options and solutions. - Investigate, diagnose, and resolve faults/problems from internal/external stakeholders to a satisfactory conclusion. - Support and implement processes to ensure that specifications/guidance continue to meet the needs of users. This includes adherence and changes to Standard Operating Procedures (SOPs) and Work Instructions (Wis). - Respond to work requests guided by key performance indicators. - Support and organise ongoing fault investigation tasks providing a consistent and stable support service for our users. - Support and organise responses to requests for assistance based on current priorities or advise recommendations for change. - Support and organise maintenance tasks providing a consistent and stable support service for our users. - Support and organise complex fault investigation tasks based on agreed processes and procedures or providing recommendations and proposed changes for service improvement. - Apply advanced keyboard skills with using Microsoft Office, Teams, and Visio. Ability to utilise remote support applications for day-to-day support services. - Supporting the installation or replacement of equipment which may be heavy and requires manual handling training. This may involve lifting, pushing, pulling laptops, IT equipment weighing 2-5 kilograms. - Interact with people on a minimal basis. - Implement the successful roll-out of new or changed software, hardware and produce/amend documentation and procedures to reflect the service. This includes working with Technical Leads, Project Managers, Commercial Services, and other related parties supporting the organisation's Integrated Medium-Term Plan (IMTP). - Responsible for the configuration, installation and safe use of computer hardware distributed around the organisation and wider public sector in Wales. - To ensure that appropriate information is produced about each service for analysis. This may include information on performance stats, breached calls, resources levels, etc. - Responsible for maintaining all assets and associated configurations for supported services that are registered and managed daily. This will align with objectives from the Integrated Medium Term Plan (IMTP). Essential Skills: - Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience - Commitment to continuing professional development for self - ITIL Foundation Certificate or demonstrable equivalent experience - Good general knowledge of common hardware and software applications - Experience in providing relevant technical support at the appropriate level. - Knowledge of MS Active Directory, MS Windows Server and MS Exchange Desirable Skills: - Registered with a relevant informatics professional body. - PRINCE2 foundation or demonstrable equivalent experience. - Knowledge of ITIL strategy. - Knowledge and understanding of the role of the organisation. - Knowledge of relevant standards and legal requirements relating to Information Governance and Security. If you would like to hear more about these opportunities please get in touch.
Role: All Age Safeguarding Board Manager Location : Maidenhead (1 day/week on site) - 3 days/week working on average IR35: Inside Rate: £525.46/day (Umbrella) MAX Duration: 5 months initially (potential extension) Role requirements: Operational experience of multi-agency safeguarding arrangements including knowledge of the various learning review processes. Understanding of safeguarding guidelines and legislation Experience of multi-professional and interagency working. Ability to function with a high level of autonomy, as well as ability to work collaboratively, leading where appropriate. Ability to drive performance improvement, using appropriate quality assurance activity. Ability to produce and present clear and precise reports. Excellent communication and influencing skills with ability to build excellent working relationships with a wide range of partners to ensure a co-ordinated approach to safeguarding. Experience of managing staff. Experience in agenda setting, report writing and producing external communications. High degree of IT literacy (initially operating without business support for diary, documents and website). Job Purpose To provide strategic management of the multi-agency safeguarding arrangements for adults and children. To advise safeguarding partners on all aspects of statutory and regulatory functions for the arrangements, including regional and national engagement, as necessary. To manage strategic business planning processes and delivery for the partnership and oversee the operation of all associated groups. Service Delivery Accountabilities: To manage the work of the multi-agency safeguarding arrangements across adults and children, including supporting the Executive Board and subgroups and directing the work of the Support Officer as required. To manage any Serious Case Reviews/Safeguarding Adults Reviews/Domestic Homicide Reviews required, ensuring learning is identified in a timely way and shared appropriately across the borough and East Berkshire. To build effective and robust relationships with adult services, children's services, health, police, probation, and other key stakeholders in order to promote improved safeguarding outcomes for local people. To facilitate an annual independent and objective assessment on effectiveness of the local safeguarding arrangements for all residents, including advising senior leaders on areas of success and/or concern and making recommendations to secure the highest standard of safeguarding practice. To represent the borough on appropriate regional and national networks for safeguarding of adults and children when agreed by the Chairs of the Safeguarding Partnership. To monitor and manage the partnership budget, including ensuring that Partner contributions are effectively managed and suppliers are contracted in line with appropriate policies and procedures. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources
21/05/2024
Project-based
Role: All Age Safeguarding Board Manager Location : Maidenhead (1 day/week on site) - 3 days/week working on average IR35: Inside Rate: £525.46/day (Umbrella) MAX Duration: 5 months initially (potential extension) Role requirements: Operational experience of multi-agency safeguarding arrangements including knowledge of the various learning review processes. Understanding of safeguarding guidelines and legislation Experience of multi-professional and interagency working. Ability to function with a high level of autonomy, as well as ability to work collaboratively, leading where appropriate. Ability to drive performance improvement, using appropriate quality assurance activity. Ability to produce and present clear and precise reports. Excellent communication and influencing skills with ability to build excellent working relationships with a wide range of partners to ensure a co-ordinated approach to safeguarding. Experience of managing staff. Experience in agenda setting, report writing and producing external communications. High degree of IT literacy (initially operating without business support for diary, documents and website). Job Purpose To provide strategic management of the multi-agency safeguarding arrangements for adults and children. To advise safeguarding partners on all aspects of statutory and regulatory functions for the arrangements, including regional and national engagement, as necessary. To manage strategic business planning processes and delivery for the partnership and oversee the operation of all associated groups. Service Delivery Accountabilities: To manage the work of the multi-agency safeguarding arrangements across adults and children, including supporting the Executive Board and subgroups and directing the work of the Support Officer as required. To manage any Serious Case Reviews/Safeguarding Adults Reviews/Domestic Homicide Reviews required, ensuring learning is identified in a timely way and shared appropriately across the borough and East Berkshire. To build effective and robust relationships with adult services, children's services, health, police, probation, and other key stakeholders in order to promote improved safeguarding outcomes for local people. To facilitate an annual independent and objective assessment on effectiveness of the local safeguarding arrangements for all residents, including advising senior leaders on areas of success and/or concern and making recommendations to secure the highest standard of safeguarding practice. To represent the borough on appropriate regional and national networks for safeguarding of adults and children when agreed by the Chairs of the Safeguarding Partnership. To monitor and manage the partnership budget, including ensuring that Partner contributions are effectively managed and suppliers are contracted in line with appropriate policies and procedures. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources
The UK has set out its ambition to be net zero by 2050 and the energy industry is responding - together we are building a cleaner, greener Britain. We are one of the largest green investors in the FTSE. The Great Grid Upgrade is part of our continued programme of investment into the UK energy transition, to support the UK's net zero goals. As a result we are seeing unprecedented growth in our land rights workbook and are looking to grow our Strategic Infrastructure Property Land Team. We're looking for a Land Rights Manager to lead a team to deliver a portfolio of projects through development and into construction. Such projects have been promoted as Development Consent Orders and/or Compulsory Purchase Orders. You'll lead a diverse team providing an expert land rights service for us. This will be in accordance with current legislation and best practice, to ensure we adhere to its licence obligations and secures land rights for its new and existing assets. Please view our video to learn more about what it's like to work in our teams. This role is hybrid and we welcome UK wide applicants. The successful new joiner will have freedom to utilise a home location or any of our main offices including Warwick, London, Birmingham and Leeds. We are open to full time and part time applicants, as well as flexible working arrangements. About you What we do isn't just important - it's essential. That's why we look to recruit experts in their field. In this case, we're looking for someone who has: . Experience of delivering start to finish land activities for infrastructure projects including access to land, securing land rights, and the negotiation of compensation settlements. . Experience of working collaboratively within multidisciplinary teams (engineering, legal, consenting) to support overall project delivery. . Experience of providing project and contract management services as part of delivering complex land right projects. . Experience of the delivery of infrastructure projects through the construction phase is desirable but not essential. . Significant knowledge of the consenting regimes and processes relevant to complex linear projects. This includes the Planning Act (2008) Development Consent Order and Compulsory Purchase Order processes and practice including the compensation code. . Provide technical excellence in expert witness and/or the willingness to train to develop this expertise. . Experience of managing (or willingness to develop relevant skills) a diverse team of people to deliver a productive and sustainable work environment. . Preferably Degree qualified (or equivalent) in a related discipline and/or MRICS, FRICS or FAAV. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We're committed to building a diverse, inclusive and authentic workplace for everyone. So if you're excited about this role but your experience or qualifications don't match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one. What You'll Do You will: . Lead a team of Land rights specialists and professionals to drive forward the delivery of land rights activities across a portfolio of projects from development to construction, including access to land, securing land rights, and the negotiation of compensation settlements. . Contribute to and follow our Lands Rights Strategy (and other supporting policies and procedures) in a transparent, credible, consistent and economic way. . Collate, input and analyse key data to monitor performance of project deliverables to time and within budget. . Report on programme, key milestone delivery, risk, contract and financial management on a regular basis. This includes being able to identify and distil complex land issues in a succinct and clear way in regular reports to the ET Property leadership team and Project Directors. . Manage (often competing) internal/external stakeholder, landowner and customer requirements. . Procure and manage external resource to deliver required lands activities. What you'll get A competitive starting salary between £60,000 - £70,000 dependent on capability. As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
20/05/2024
Full time
The UK has set out its ambition to be net zero by 2050 and the energy industry is responding - together we are building a cleaner, greener Britain. We are one of the largest green investors in the FTSE. The Great Grid Upgrade is part of our continued programme of investment into the UK energy transition, to support the UK's net zero goals. As a result we are seeing unprecedented growth in our land rights workbook and are looking to grow our Strategic Infrastructure Property Land Team. We're looking for a Land Rights Manager to lead a team to deliver a portfolio of projects through development and into construction. Such projects have been promoted as Development Consent Orders and/or Compulsory Purchase Orders. You'll lead a diverse team providing an expert land rights service for us. This will be in accordance with current legislation and best practice, to ensure we adhere to its licence obligations and secures land rights for its new and existing assets. Please view our video to learn more about what it's like to work in our teams. This role is hybrid and we welcome UK wide applicants. The successful new joiner will have freedom to utilise a home location or any of our main offices including Warwick, London, Birmingham and Leeds. We are open to full time and part time applicants, as well as flexible working arrangements. About you What we do isn't just important - it's essential. That's why we look to recruit experts in their field. In this case, we're looking for someone who has: . Experience of delivering start to finish land activities for infrastructure projects including access to land, securing land rights, and the negotiation of compensation settlements. . Experience of working collaboratively within multidisciplinary teams (engineering, legal, consenting) to support overall project delivery. . Experience of providing project and contract management services as part of delivering complex land right projects. . Experience of the delivery of infrastructure projects through the construction phase is desirable but not essential. . Significant knowledge of the consenting regimes and processes relevant to complex linear projects. This includes the Planning Act (2008) Development Consent Order and Compulsory Purchase Order processes and practice including the compensation code. . Provide technical excellence in expert witness and/or the willingness to train to develop this expertise. . Experience of managing (or willingness to develop relevant skills) a diverse team of people to deliver a productive and sustainable work environment. . Preferably Degree qualified (or equivalent) in a related discipline and/or MRICS, FRICS or FAAV. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We're committed to building a diverse, inclusive and authentic workplace for everyone. So if you're excited about this role but your experience or qualifications don't match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one. What You'll Do You will: . Lead a team of Land rights specialists and professionals to drive forward the delivery of land rights activities across a portfolio of projects from development to construction, including access to land, securing land rights, and the negotiation of compensation settlements. . Contribute to and follow our Lands Rights Strategy (and other supporting policies and procedures) in a transparent, credible, consistent and economic way. . Collate, input and analyse key data to monitor performance of project deliverables to time and within budget. . Report on programme, key milestone delivery, risk, contract and financial management on a regular basis. This includes being able to identify and distil complex land issues in a succinct and clear way in regular reports to the ET Property leadership team and Project Directors. . Manage (often competing) internal/external stakeholder, landowner and customer requirements. . Procure and manage external resource to deliver required lands activities. What you'll get A competitive starting salary between £60,000 - £70,000 dependent on capability. As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
The UK has set out its ambition to be net zero by 2050 and the energy industry is responding - together we are building a cleaner, greener Britain. We are one of the largest green investors in the FTSE. The Great Grid Upgrade is part of our continued programme of investment into the UK energy transition, to support the UK's net zero goals. As a result we are seeing unprecedented growth in our land rights workbook and are looking to grow our Strategic Infrastructure Property Land Team. We're looking for a Land Rights Manager to lead a team to deliver a portfolio of projects through development and into construction. Such projects have been promoted as Development Consent Orders and/or Compulsory Purchase Orders. You'll lead a diverse team providing an expert land rights service for us. This will be in accordance with current legislation and best practice, to ensure we adhere to its licence obligations and secures land rights for its new and existing assets. Please view our video to learn more about what it's like to work in our teams. This role is hybrid and we welcome UK wide applicants. The successful new joiner will have freedom to utilise a home location or any of our main offices including Warwick, London, Birmingham and Leeds. We are open to full time and part time applicants, as well as flexible working arrangements. About you What we do isn't just important - it's essential. That's why we look to recruit experts in their field. In this case, we're looking for someone who has: . Experience of delivering start to finish land activities for infrastructure projects including access to land, securing land rights, and the negotiation of compensation settlements. . Experience of working collaboratively within multidisciplinary teams (engineering, legal, consenting) to support overall project delivery. . Experience of providing project and contract management services as part of delivering complex land right projects. . Experience of the delivery of infrastructure projects through the construction phase is desirable but not essential. . Significant knowledge of the consenting regimes and processes relevant to complex linear projects. This includes the Planning Act (2008) Development Consent Order and Compulsory Purchase Order processes and practice including the compensation code. . Provide technical excellence in expert witness and/or the willingness to train to develop this expertise. . Experience of managing (or willingness to develop relevant skills) a diverse team of people to deliver a productive and sustainable work environment. . Preferably Degree qualified (or equivalent) in a related discipline and/or MRICS, FRICS or FAAV. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We're committed to building a diverse, inclusive and authentic workplace for everyone. So if you're excited about this role but your experience or qualifications don't match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one. What You'll Do You will: . Lead a team of Land rights specialists and professionals to drive forward the delivery of land rights activities across a portfolio of projects from development to construction, including access to land, securing land rights, and the negotiation of compensation settlements. . Contribute to and follow our Lands Rights Strategy (and other supporting policies and procedures) in a transparent, credible, consistent and economic way. . Collate, input and analyse key data to monitor performance of project deliverables to time and within budget. . Report on programme, key milestone delivery, risk, contract and financial management on a regular basis. This includes being able to identify and distil complex land issues in a succinct and clear way in regular reports to the ET Property leadership team and Project Directors. . Manage (often competing) internal/external stakeholder, landowner and customer requirements. . Procure and manage external resource to deliver required lands activities. What you'll get A competitive starting salary between £60,000 - £70,000 dependent on capability. As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
20/05/2024
Full time
The UK has set out its ambition to be net zero by 2050 and the energy industry is responding - together we are building a cleaner, greener Britain. We are one of the largest green investors in the FTSE. The Great Grid Upgrade is part of our continued programme of investment into the UK energy transition, to support the UK's net zero goals. As a result we are seeing unprecedented growth in our land rights workbook and are looking to grow our Strategic Infrastructure Property Land Team. We're looking for a Land Rights Manager to lead a team to deliver a portfolio of projects through development and into construction. Such projects have been promoted as Development Consent Orders and/or Compulsory Purchase Orders. You'll lead a diverse team providing an expert land rights service for us. This will be in accordance with current legislation and best practice, to ensure we adhere to its licence obligations and secures land rights for its new and existing assets. Please view our video to learn more about what it's like to work in our teams. This role is hybrid and we welcome UK wide applicants. The successful new joiner will have freedom to utilise a home location or any of our main offices including Warwick, London, Birmingham and Leeds. We are open to full time and part time applicants, as well as flexible working arrangements. About you What we do isn't just important - it's essential. That's why we look to recruit experts in their field. In this case, we're looking for someone who has: . Experience of delivering start to finish land activities for infrastructure projects including access to land, securing land rights, and the negotiation of compensation settlements. . Experience of working collaboratively within multidisciplinary teams (engineering, legal, consenting) to support overall project delivery. . Experience of providing project and contract management services as part of delivering complex land right projects. . Experience of the delivery of infrastructure projects through the construction phase is desirable but not essential. . Significant knowledge of the consenting regimes and processes relevant to complex linear projects. This includes the Planning Act (2008) Development Consent Order and Compulsory Purchase Order processes and practice including the compensation code. . Provide technical excellence in expert witness and/or the willingness to train to develop this expertise. . Experience of managing (or willingness to develop relevant skills) a diverse team of people to deliver a productive and sustainable work environment. . Preferably Degree qualified (or equivalent) in a related discipline and/or MRICS, FRICS or FAAV. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We're committed to building a diverse, inclusive and authentic workplace for everyone. So if you're excited about this role but your experience or qualifications don't match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one. What You'll Do You will: . Lead a team of Land rights specialists and professionals to drive forward the delivery of land rights activities across a portfolio of projects from development to construction, including access to land, securing land rights, and the negotiation of compensation settlements. . Contribute to and follow our Lands Rights Strategy (and other supporting policies and procedures) in a transparent, credible, consistent and economic way. . Collate, input and analyse key data to monitor performance of project deliverables to time and within budget. . Report on programme, key milestone delivery, risk, contract and financial management on a regular basis. This includes being able to identify and distil complex land issues in a succinct and clear way in regular reports to the ET Property leadership team and Project Directors. . Manage (often competing) internal/external stakeholder, landowner and customer requirements. . Procure and manage external resource to deliver required lands activities. What you'll get A competitive starting salary between £60,000 - £70,000 dependent on capability. As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
The UK has set out its ambition to be net zero by 2050 and the energy industry is responding - together we are building a cleaner, greener Britain. We are one of the largest green investors in the FTSE. The Great Grid Upgrade is part of our continued programme of investment into the UK energy transition, to support the UK's net zero goals. As a result we are seeing unprecedented growth in our land rights workbook and are looking to grow our Strategic Infrastructure Property Land Team. We're looking for a Land Rights Manager to lead a team to deliver a portfolio of projects through development and into construction. Such projects have been promoted as Development Consent Orders and/or Compulsory Purchase Orders. You'll lead a diverse team providing an expert land rights service for us. This will be in accordance with current legislation and best practice, to ensure we adhere to its licence obligations and secures land rights for its new and existing assets. Please view our video to learn more about what it's like to work in our teams. This role is hybrid and we welcome UK wide applicants. The successful new joiner will have freedom to utilise a home location or any of our main offices including Warwick, London, Birmingham and Leeds. We are open to full time and part time applicants, as well as flexible working arrangements. About you What we do isn't just important - it's essential. That's why we look to recruit experts in their field. In this case, we're looking for someone who has: . Experience of delivering start to finish land activities for infrastructure projects including access to land, securing land rights, and the negotiation of compensation settlements. . Experience of working collaboratively within multidisciplinary teams (engineering, legal, consenting) to support overall project delivery. . Experience of providing project and contract management services as part of delivering complex land right projects. . Experience of the delivery of infrastructure projects through the construction phase is desirable but not essential. . Significant knowledge of the consenting regimes and processes relevant to complex linear projects. This includes the Planning Act (2008) Development Consent Order and Compulsory Purchase Order processes and practice including the compensation code. . Provide technical excellence in expert witness and/or the willingness to train to develop this expertise. . Experience of managing (or willingness to develop relevant skills) a diverse team of people to deliver a productive and sustainable work environment. . Preferably Degree qualified (or equivalent) in a related discipline and/or MRICS, FRICS or FAAV. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We're committed to building a diverse, inclusive and authentic workplace for everyone. So if you're excited about this role but your experience or qualifications don't match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one. What You'll Do You will: . Lead a team of Land rights specialists and professionals to drive forward the delivery of land rights activities across a portfolio of projects from development to construction, including access to land, securing land rights, and the negotiation of compensation settlements. . Contribute to and follow our Lands Rights Strategy (and other supporting policies and procedures) in a transparent, credible, consistent and economic way. . Collate, input and analyse key data to monitor performance of project deliverables to time and within budget. . Report on programme, key milestone delivery, risk, contract and financial management on a regular basis. This includes being able to identify and distil complex land issues in a succinct and clear way in regular reports to the ET Property leadership team and Project Directors. . Manage (often competing) internal/external stakeholder, landowner and customer requirements. . Procure and manage external resource to deliver required lands activities. What you'll get A competitive starting salary between £60,000 - £70,000 dependent on capability. As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
20/05/2024
Full time
The UK has set out its ambition to be net zero by 2050 and the energy industry is responding - together we are building a cleaner, greener Britain. We are one of the largest green investors in the FTSE. The Great Grid Upgrade is part of our continued programme of investment into the UK energy transition, to support the UK's net zero goals. As a result we are seeing unprecedented growth in our land rights workbook and are looking to grow our Strategic Infrastructure Property Land Team. We're looking for a Land Rights Manager to lead a team to deliver a portfolio of projects through development and into construction. Such projects have been promoted as Development Consent Orders and/or Compulsory Purchase Orders. You'll lead a diverse team providing an expert land rights service for us. This will be in accordance with current legislation and best practice, to ensure we adhere to its licence obligations and secures land rights for its new and existing assets. Please view our video to learn more about what it's like to work in our teams. This role is hybrid and we welcome UK wide applicants. The successful new joiner will have freedom to utilise a home location or any of our main offices including Warwick, London, Birmingham and Leeds. We are open to full time and part time applicants, as well as flexible working arrangements. About you What we do isn't just important - it's essential. That's why we look to recruit experts in their field. In this case, we're looking for someone who has: . Experience of delivering start to finish land activities for infrastructure projects including access to land, securing land rights, and the negotiation of compensation settlements. . Experience of working collaboratively within multidisciplinary teams (engineering, legal, consenting) to support overall project delivery. . Experience of providing project and contract management services as part of delivering complex land right projects. . Experience of the delivery of infrastructure projects through the construction phase is desirable but not essential. . Significant knowledge of the consenting regimes and processes relevant to complex linear projects. This includes the Planning Act (2008) Development Consent Order and Compulsory Purchase Order processes and practice including the compensation code. . Provide technical excellence in expert witness and/or the willingness to train to develop this expertise. . Experience of managing (or willingness to develop relevant skills) a diverse team of people to deliver a productive and sustainable work environment. . Preferably Degree qualified (or equivalent) in a related discipline and/or MRICS, FRICS or FAAV. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We're committed to building a diverse, inclusive and authentic workplace for everyone. So if you're excited about this role but your experience or qualifications don't match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one. What You'll Do You will: . Lead a team of Land rights specialists and professionals to drive forward the delivery of land rights activities across a portfolio of projects from development to construction, including access to land, securing land rights, and the negotiation of compensation settlements. . Contribute to and follow our Lands Rights Strategy (and other supporting policies and procedures) in a transparent, credible, consistent and economic way. . Collate, input and analyse key data to monitor performance of project deliverables to time and within budget. . Report on programme, key milestone delivery, risk, contract and financial management on a regular basis. This includes being able to identify and distil complex land issues in a succinct and clear way in regular reports to the ET Property leadership team and Project Directors. . Manage (often competing) internal/external stakeholder, landowner and customer requirements. . Procure and manage external resource to deliver required lands activities. What you'll get A competitive starting salary between £60,000 - £70,000 dependent on capability. As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Senior Backend Engineer (Go) Remote, UK 6 Month Contract An incredible opportunity for an experienced Senior Backend Engineer with advanced Go skills to join a prestigious tech client on a contract basis. This company is renowned for its engineering excellence, and they're looking for a Senior Backend Engineer who can take their distributed systems to the next level. As a Senior Backend Engineer, you'll be working on mission-critical, data-intensive applications that push the boundaries of technology, taking ownership of the full software engineering life cycle, including design, development, and implementation. Reporting into an Engineering Manager, the Senior Backend Engineer will also leverage modern technologies like AWS, Kubernetes, Docker, and Kafka, whilst also architecting and implementing microservices-based solutions in collaboration with cross-functional teams. In addition, the Senior Backend Engineer will also be responsible for optimising system performance, reliability, and scalability, as well as participating in code reviews, design discussions, and knowledge sharing. Senior Backend Engineer (Go) - Key Requirements: Significant professional experience in software development, with a strong focus on Back End systems Proficiency in Go/Golang and proven expertise in AWS, Kubernetes, and Docker Experience with end-to-end software engineering, including system design and architecture Hands-on experience working on complex, data-intensive applications A product-focused mindset and familiarity with working in technology-driven organisations or start-ups Hands-on skills in Kafka, Cassandra, gRPC, and microservices architecture will also be beneficial, as well as experience contributing to open-source projects If you're a passionate Senior Backend Engineer seeking a challenging and rewarding contract role with a reputable tech company, apply now! Our client is looking to onboard the right talent as soon as possible. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
17/05/2024
Project-based
Senior Backend Engineer (Go) Remote, UK 6 Month Contract An incredible opportunity for an experienced Senior Backend Engineer with advanced Go skills to join a prestigious tech client on a contract basis. This company is renowned for its engineering excellence, and they're looking for a Senior Backend Engineer who can take their distributed systems to the next level. As a Senior Backend Engineer, you'll be working on mission-critical, data-intensive applications that push the boundaries of technology, taking ownership of the full software engineering life cycle, including design, development, and implementation. Reporting into an Engineering Manager, the Senior Backend Engineer will also leverage modern technologies like AWS, Kubernetes, Docker, and Kafka, whilst also architecting and implementing microservices-based solutions in collaboration with cross-functional teams. In addition, the Senior Backend Engineer will also be responsible for optimising system performance, reliability, and scalability, as well as participating in code reviews, design discussions, and knowledge sharing. Senior Backend Engineer (Go) - Key Requirements: Significant professional experience in software development, with a strong focus on Back End systems Proficiency in Go/Golang and proven expertise in AWS, Kubernetes, and Docker Experience with end-to-end software engineering, including system design and architecture Hands-on experience working on complex, data-intensive applications A product-focused mindset and familiarity with working in technology-driven organisations or start-ups Hands-on skills in Kafka, Cassandra, gRPC, and microservices architecture will also be beneficial, as well as experience contributing to open-source projects If you're a passionate Senior Backend Engineer seeking a challenging and rewarding contract role with a reputable tech company, apply now! Our client is looking to onboard the right talent as soon as possible. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Platform Engineer vacancy requiring profound API and Streaming platforms knowledge for our Zurich based client in the financial sector . Your tasks: Designing, developing, and maintaining high-performance APIs and streaming solutions to support our platform's functionality and scalability requirements Collaborating with product managers, software engineers, and other stakeholders to define API specifications, integration requirements, and streaming protocols Implementing best practices for API design, including versioning, authentication, authorization, and documentation to ensure developer-friendly interfaces Architecting and optimizing microservices-based systems to enable efficient data streaming, Real Time processing, and event-driven architectures Troubleshooting and debugging complex issues related to API integrations, data streaming, and platform performance, and implementing effective solutions Your experience/knowledge: Proficiency in programming languages such as Java, Python, or Go, and experience with API frameworks Experience with streaming technologies like Kafka, Apigee, Apache Flink, or Spark Streaming, and Real Time data processing frameworks Strong understanding of microservices architecture, containerization and cloud computing platforms Solid understanding of API security best practices, OAuth, JWT, and API gateway technologies Language skills: English - fluent in written and spoken Your soft skills: Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced, collaborative environment Effective communication skills and ability to articulate technical concepts to non-technical stakeholders Location: Zurich, Switzerland Sector: Financial Start: ASAP Duration: 12MM+ Ref .Nr.: BH21638 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
16/05/2024
Project-based
Platform Engineer vacancy requiring profound API and Streaming platforms knowledge for our Zurich based client in the financial sector . Your tasks: Designing, developing, and maintaining high-performance APIs and streaming solutions to support our platform's functionality and scalability requirements Collaborating with product managers, software engineers, and other stakeholders to define API specifications, integration requirements, and streaming protocols Implementing best practices for API design, including versioning, authentication, authorization, and documentation to ensure developer-friendly interfaces Architecting and optimizing microservices-based systems to enable efficient data streaming, Real Time processing, and event-driven architectures Troubleshooting and debugging complex issues related to API integrations, data streaming, and platform performance, and implementing effective solutions Your experience/knowledge: Proficiency in programming languages such as Java, Python, or Go, and experience with API frameworks Experience with streaming technologies like Kafka, Apigee, Apache Flink, or Spark Streaming, and Real Time data processing frameworks Strong understanding of microservices architecture, containerization and cloud computing platforms Solid understanding of API security best practices, OAuth, JWT, and API gateway technologies Language skills: English - fluent in written and spoken Your soft skills: Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced, collaborative environment Effective communication skills and ability to articulate technical concepts to non-technical stakeholders Location: Zurich, Switzerland Sector: Financial Start: ASAP Duration: 12MM+ Ref .Nr.: BH21638 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Sustainability Manager - Permanent - ASAP start XXX are a leading global workplace technology integrator, providing AV and managed services across multiple client partnerships globally. As the Head of Environmental Social Governance at XXX, you will provide visionary leadership in shaping and implementing ESG and sustainability strategies. Your role will encompass comprehensive reporting, including ESG, Scope 1, 2, and 3, as well as managing compliance with the BSI 14001 Standard. After establishing the ESG objectives and targets, the in-house Sustainability Manager will need to continuously monitor the outcome and report as per the deliverables in the responsibilities below. Key Responsibilities ESG & Sustainability Strategy: develop, execute, and oversee a comprehensive ESG and sustainability strategy aligned with our corporate mission, values, and long-term objectives whilst ensuring alignment with global standards and investor expectations. Scope 1, 2 and 3 reporting: oversee the collection, analysis, and reporting of Scope 1, 2 & 3 data to demonstrate environmental impact and progress. BSI 14001 Standard Management: manage the continuous improvement of BSI 14001 Environmental Management System (EMS) to maintain certification. Stakeholder Engagement: foster relationships with internal and external stakeholders, including employees, clients, suppliers, and industry peers, to promote ESG and sustainability collaboration and support. Sustainability Initiatives: plan and execute sustainability programs, emphasising resource efficiency, responsible sourcing, and circular economy principles. Ethical Practices: ensure ethical practices throughout our operations, including fair labour, diversity, and anti-corruption measures. Community Engagement: develop partnerships with local communities, contributing to philanthropic activities, volunteerism, and community-based projects. ESG & Sustainability Reporting: prepare and publish annual ESG and sustainability reports, adhering to relevant regulations, global reporting frameworks, and investor disclosure requirements. Risk Management: identify and mitigate ESG and sustainability-related risks through proactive measures and strategy development. Innovation & Best Practices: stay informed of ESG and sustainability trends, emerging best practices, and industry benchmarks, and integrate these into our initiatives. Supplier Engagement: work closely with our suppliers to promote sustainable practices, ensure ethical sourcing, and responsible production methods. Ensure improvement is measured and tracked. Glidepath to Net-Zeo: provide a transition programme identifying clear milestones and industry recognised certifications including EcoVadis, SBTI etc. Requirements Bachelor's degree in ESG, sustainability, business, or a related field (Masters' degree preferred). Leadership experience in ESG & Sustainability, preferably within the workplace technology industry. Demonstrated experience in ESG reporting, Scope 1, 2 & 3 emissions, and BSI 14001 management. Exceptional communication, stakeholder management, and leadership skills. Strong analytical and problem-solving abilities. Ability to inspire and lead cross-function teams toward ESG & sustainability goals. Familiarity with ESG reporting and relevant certifications. A strong commitment to advancing social responsibility and sustainability as drivers of positive change. Genuine passion for ESG and eager to become part of our ambitious plans. Proven track record and experience creating and deploying ESG processes. Experience in sustainability management and strategy development. If you are looking for your next permanent position, contact me on the details below.
15/05/2024
Full time
Sustainability Manager - Permanent - ASAP start XXX are a leading global workplace technology integrator, providing AV and managed services across multiple client partnerships globally. As the Head of Environmental Social Governance at XXX, you will provide visionary leadership in shaping and implementing ESG and sustainability strategies. Your role will encompass comprehensive reporting, including ESG, Scope 1, 2, and 3, as well as managing compliance with the BSI 14001 Standard. After establishing the ESG objectives and targets, the in-house Sustainability Manager will need to continuously monitor the outcome and report as per the deliverables in the responsibilities below. Key Responsibilities ESG & Sustainability Strategy: develop, execute, and oversee a comprehensive ESG and sustainability strategy aligned with our corporate mission, values, and long-term objectives whilst ensuring alignment with global standards and investor expectations. Scope 1, 2 and 3 reporting: oversee the collection, analysis, and reporting of Scope 1, 2 & 3 data to demonstrate environmental impact and progress. BSI 14001 Standard Management: manage the continuous improvement of BSI 14001 Environmental Management System (EMS) to maintain certification. Stakeholder Engagement: foster relationships with internal and external stakeholders, including employees, clients, suppliers, and industry peers, to promote ESG and sustainability collaboration and support. Sustainability Initiatives: plan and execute sustainability programs, emphasising resource efficiency, responsible sourcing, and circular economy principles. Ethical Practices: ensure ethical practices throughout our operations, including fair labour, diversity, and anti-corruption measures. Community Engagement: develop partnerships with local communities, contributing to philanthropic activities, volunteerism, and community-based projects. ESG & Sustainability Reporting: prepare and publish annual ESG and sustainability reports, adhering to relevant regulations, global reporting frameworks, and investor disclosure requirements. Risk Management: identify and mitigate ESG and sustainability-related risks through proactive measures and strategy development. Innovation & Best Practices: stay informed of ESG and sustainability trends, emerging best practices, and industry benchmarks, and integrate these into our initiatives. Supplier Engagement: work closely with our suppliers to promote sustainable practices, ensure ethical sourcing, and responsible production methods. Ensure improvement is measured and tracked. Glidepath to Net-Zeo: provide a transition programme identifying clear milestones and industry recognised certifications including EcoVadis, SBTI etc. Requirements Bachelor's degree in ESG, sustainability, business, or a related field (Masters' degree preferred). Leadership experience in ESG & Sustainability, preferably within the workplace technology industry. Demonstrated experience in ESG reporting, Scope 1, 2 & 3 emissions, and BSI 14001 management. Exceptional communication, stakeholder management, and leadership skills. Strong analytical and problem-solving abilities. Ability to inspire and lead cross-function teams toward ESG & sustainability goals. Familiarity with ESG reporting and relevant certifications. A strong commitment to advancing social responsibility and sustainability as drivers of positive change. Genuine passion for ESG and eager to become part of our ambitious plans. Proven track record and experience creating and deploying ESG processes. Experience in sustainability management and strategy development. If you are looking for your next permanent position, contact me on the details below.