IT Technician Hybrid working Rural Office Location Wiltshire The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Primary duties Working in a Security Cleared Environment Supporting and maintaining IT services and providing support to users via the IT Service Desk Handle and manage incoming calls to the IT Service Desk and log within the Service Management tool. Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Troubleshooting and fault diagnosis whilst ensuring data integrity is maintained Developing and following procedures for the provision of IT services, within the remit of the IT Desk, in conjunction with the IT Service Desk Team Leader and IT Service Manager Providing support and guidance to other department members, providing on-site support in regions as required, and coordinating and liaising with other IT Systems Technicians Ensuring Security Operating Procedures and other IT directives are carried out by users Technical Knowledge Needed Comprehensive knowledge of Microsoft operating systems and applications, especially Microsoft Office 2016+ and Windows 10 Comprehensive knowledge and experience of helpdesks and helpdesk software Comprehensive knowledge and experience of supporting distributed office environments Comprehensive knowledge and experience of desktop installation/imaging technologies Comprehensive knowledge and experience of Anti-virus software Knowledge of software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT Incidents and Service Requests (including over the telephone) Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands Ability to establish, maintain and develop effective working relationships. Must haves: Full valid UK driving licence Candidates must meet the UK residency requirements (min 5 years) to undergo MOD SC Clearance
10/05/2024
Full time
IT Technician Hybrid working Rural Office Location Wiltshire The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Primary duties Working in a Security Cleared Environment Supporting and maintaining IT services and providing support to users via the IT Service Desk Handle and manage incoming calls to the IT Service Desk and log within the Service Management tool. Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Troubleshooting and fault diagnosis whilst ensuring data integrity is maintained Developing and following procedures for the provision of IT services, within the remit of the IT Desk, in conjunction with the IT Service Desk Team Leader and IT Service Manager Providing support and guidance to other department members, providing on-site support in regions as required, and coordinating and liaising with other IT Systems Technicians Ensuring Security Operating Procedures and other IT directives are carried out by users Technical Knowledge Needed Comprehensive knowledge of Microsoft operating systems and applications, especially Microsoft Office 2016+ and Windows 10 Comprehensive knowledge and experience of helpdesks and helpdesk software Comprehensive knowledge and experience of supporting distributed office environments Comprehensive knowledge and experience of desktop installation/imaging technologies Comprehensive knowledge and experience of Anti-virus software Knowledge of software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT Incidents and Service Requests (including over the telephone) Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands Ability to establish, maintain and develop effective working relationships. Must haves: Full valid UK driving licence Candidates must meet the UK residency requirements (min 5 years) to undergo MOD SC Clearance
3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from Southampton, Fareham, Portsmouth) which will involve some travel to customer sites. A company pool car is available for site visits. Therefore, applicants must have a full-valid UK drivers license. In this role, you will be joining a technical and lively bunch! You can expect regular socials, as well as in-house and external training for personal and career development. Key Responsibilities: Manage helpdesk resolutions efficiently at 3rd Line level Install, configure, and troubleshoot infrastructure hardware and virtual environments. Threat detection and prevention Continuously monitor and optimize system performance and security. Develop and update technical documentation. Contribute to project planning and implementation. Requirements: Minimum of 5 years' experience in IT support roles - preferable Outsources/Managed services. Experienced across project work Strong proficiency in 3rd line networking concepts and security protocols. Preferably experienced with WatchGuard Firewalls. Exceptional problem-solving skills with effective communication abilities. Excellent verbal and written communication skills. Please apply to this advert or email your CV direct to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
10/05/2024
Full time
3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from Southampton, Fareham, Portsmouth) which will involve some travel to customer sites. A company pool car is available for site visits. Therefore, applicants must have a full-valid UK drivers license. In this role, you will be joining a technical and lively bunch! You can expect regular socials, as well as in-house and external training for personal and career development. Key Responsibilities: Manage helpdesk resolutions efficiently at 3rd Line level Install, configure, and troubleshoot infrastructure hardware and virtual environments. Threat detection and prevention Continuously monitor and optimize system performance and security. Develop and update technical documentation. Contribute to project planning and implementation. Requirements: Minimum of 5 years' experience in IT support roles - preferable Outsources/Managed services. Experienced across project work Strong proficiency in 3rd line networking concepts and security protocols. Preferably experienced with WatchGuard Firewalls. Exceptional problem-solving skills with effective communication abilities. Excellent verbal and written communication skills. Please apply to this advert or email your CV direct to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Electronics Assembly Technician Guildford (Onsite) Up to £405/day Inside IR35 3 Month Contract Role details: We are working with a global defence consultancy who design, build and support high performance Radio products for extreme operational environments. They are looking for an Electronics Assembly Technician assist in the manufacture of software designed radios for the MOD and UK Government. Responsibilities: You will be involved with all aspects of the assembly of complex digital and analogue electronic products, working closely with a team of Manufacturing Engineers and Hardware Developers. You will work across all stages of the product life cycle using electronic engineering principles to identify improvements and overcome technical issues quickly. Requirements: RF or DeBug experience PCB Experience Soldering skills - IPC Qualification Good Crimping skills - attention to detail and dexterity Practical engineering experience working in a live electronics production environment Familiarity with electronic components and their in-circuit functionality. Understanding of electronic principles, circuit diagrams, assembly drawings, BoMs and test specifications. Eligibility: To be considered for the role, you must have active SC Clearance.
10/05/2024
Project-based
Electronics Assembly Technician Guildford (Onsite) Up to £405/day Inside IR35 3 Month Contract Role details: We are working with a global defence consultancy who design, build and support high performance Radio products for extreme operational environments. They are looking for an Electronics Assembly Technician assist in the manufacture of software designed radios for the MOD and UK Government. Responsibilities: You will be involved with all aspects of the assembly of complex digital and analogue electronic products, working closely with a team of Manufacturing Engineers and Hardware Developers. You will work across all stages of the product life cycle using electronic engineering principles to identify improvements and overcome technical issues quickly. Requirements: RF or DeBug experience PCB Experience Soldering skills - IPC Qualification Good Crimping skills - attention to detail and dexterity Practical engineering experience working in a live electronics production environment Familiarity with electronic components and their in-circuit functionality. Understanding of electronic principles, circuit diagrams, assembly drawings, BoMs and test specifications. Eligibility: To be considered for the role, you must have active SC Clearance.
Job Title: Audio Visual Technician Location: London Schedule: Monday to Friday, 8:00am to 7:00pm (37.5 hours/week, shift basis) Salary Expectation: Up to £50k About the Role: Join a leading global law firm in London as an Audio Visual Technician. Working under the operational supervision of the Technical Support Team Leader and reporting into the IT Customer Services Manager, you'll provide operational support for video conferencing rooms/network and peripherals. This includes setup, troubleshooting, and maintenance of video conferencing systems from Cisco, Webex, Zoom, and Microsoft Teams. You'll also support large events, provide technical assistance for conference rooms, and collaborate with local, regional, and global peers to ensure seamless delivery of technology services. Responsibilities: Set up and support Audio Visual meetings in London office VC rooms. Assist with planning, coordination, and execution of large events. Provide technical support for conference rooms at multiple local locations. Monitor video calls and provide immediate response to connectivity or participant needs. Troubleshoot and maintain firm standard PCs, specifically Audio Visual equipment. Document and share Audio Visual expertise with colleagues. Create and follow up on Service Desk tickets for setup and incidents. Provide training to local IT staff and assist Desk Side support when available. Maintain inventory of audio and video equipment. Requirements: Experience with video conferencing systems and peripherals. Technical troubleshooting skills for Audio Visual equipment. Familiarity with Cisco, Webex, Zoom, and Microsoft Teams. Ability to collaborate effectively with teams and provide excellent customer service. Strong organizational skills and attention to detail. If you're interested in this role please email your CV to (see below)
10/05/2024
Full time
Job Title: Audio Visual Technician Location: London Schedule: Monday to Friday, 8:00am to 7:00pm (37.5 hours/week, shift basis) Salary Expectation: Up to £50k About the Role: Join a leading global law firm in London as an Audio Visual Technician. Working under the operational supervision of the Technical Support Team Leader and reporting into the IT Customer Services Manager, you'll provide operational support for video conferencing rooms/network and peripherals. This includes setup, troubleshooting, and maintenance of video conferencing systems from Cisco, Webex, Zoom, and Microsoft Teams. You'll also support large events, provide technical assistance for conference rooms, and collaborate with local, regional, and global peers to ensure seamless delivery of technology services. Responsibilities: Set up and support Audio Visual meetings in London office VC rooms. Assist with planning, coordination, and execution of large events. Provide technical support for conference rooms at multiple local locations. Monitor video calls and provide immediate response to connectivity or participant needs. Troubleshoot and maintain firm standard PCs, specifically Audio Visual equipment. Document and share Audio Visual expertise with colleagues. Create and follow up on Service Desk tickets for setup and incidents. Provide training to local IT staff and assist Desk Side support when available. Maintain inventory of audio and video equipment. Requirements: Experience with video conferencing systems and peripherals. Technical troubleshooting skills for Audio Visual equipment. Familiarity with Cisco, Webex, Zoom, and Microsoft Teams. Ability to collaborate effectively with teams and provide excellent customer service. Strong organizational skills and attention to detail. If you're interested in this role please email your CV to (see below)
Physical Security Engineer (CCTV, IDS, Alarm System) Utilities Hybrid: covering London 12 months In short: Field Force Engineer required to install and maintain Physical Security systems for a major utilities company. You will be covering the London area. 60% of your time is likely to include travel with all expenses including your van provided. In full: We are looking for an experienced Field Technician to join our UK Physical Security Team to ensure the protection of Critical National Infrastructure assets through the use of both Physical and Cyber Security technologies, by deterring, delaying and detecting security threats and vulnerabilities. This is a field-based position where you will be expected to travel 60% of the time. If you have the ability to develop and build on an existing foundation, a drive for delivering excellent customer service and a passion for being at the heart of a clean energy future, then please apply today! What you'll do You'll be joining a small team of multiskilled Security Technicians who will be servicing, maintaining and installing various security disciplines on the client estate. This will include but not limited to, monitored Closed Circuit television, both analogue and digital, centrally managed access control systems, Public Address and intercom, Video Analytics, Electric and acoustic fence and intruder alarm, security white and infra-red lighting as well as support on the infrastructure that keep the systems running such as the Servers and UPS systems and electrical wiring. The role will provide support to the sites and locations we have across London so a full UK driving licence and the ability to this region is essential (vehicle provided), the role will form part of an out of hours standby and callout rota once training and authorisation has been gained. Working alongside our own Security Control Centre (SCC) Operations Team, and our first and second line support teams you will provide a key interface between SCC and site operations and our specialist contractors. What you'll need Essential: Industry Knowledge and recognised qualifications in Security Systems (for example CCTV and Access Control, Intruder Detection Systems, Automated Gates and Monitored Pulse Fencing). Service Management and Stakeholder engagement experience to include third parties suppliers and contractors. Ability to multi task in a challenging or crisis environment, while making sound and practical decisions. Ability to work well under pressure. Excellent standard of literacy and report writing. Good communicator with an ability to give clear and concise instructions. Full UK Driving License. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
10/05/2024
Project-based
Physical Security Engineer (CCTV, IDS, Alarm System) Utilities Hybrid: covering London 12 months In short: Field Force Engineer required to install and maintain Physical Security systems for a major utilities company. You will be covering the London area. 60% of your time is likely to include travel with all expenses including your van provided. In full: We are looking for an experienced Field Technician to join our UK Physical Security Team to ensure the protection of Critical National Infrastructure assets through the use of both Physical and Cyber Security technologies, by deterring, delaying and detecting security threats and vulnerabilities. This is a field-based position where you will be expected to travel 60% of the time. If you have the ability to develop and build on an existing foundation, a drive for delivering excellent customer service and a passion for being at the heart of a clean energy future, then please apply today! What you'll do You'll be joining a small team of multiskilled Security Technicians who will be servicing, maintaining and installing various security disciplines on the client estate. This will include but not limited to, monitored Closed Circuit television, both analogue and digital, centrally managed access control systems, Public Address and intercom, Video Analytics, Electric and acoustic fence and intruder alarm, security white and infra-red lighting as well as support on the infrastructure that keep the systems running such as the Servers and UPS systems and electrical wiring. The role will provide support to the sites and locations we have across London so a full UK driving licence and the ability to this region is essential (vehicle provided), the role will form part of an out of hours standby and callout rota once training and authorisation has been gained. Working alongside our own Security Control Centre (SCC) Operations Team, and our first and second line support teams you will provide a key interface between SCC and site operations and our specialist contractors. What you'll need Essential: Industry Knowledge and recognised qualifications in Security Systems (for example CCTV and Access Control, Intruder Detection Systems, Automated Gates and Monitored Pulse Fencing). Service Management and Stakeholder engagement experience to include third parties suppliers and contractors. Ability to multi task in a challenging or crisis environment, while making sound and practical decisions. Ability to work well under pressure. Excellent standard of literacy and report writing. Good communicator with an ability to give clear and concise instructions. Full UK Driving License. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Physical Security Engineer (CCTV, IDS, Alarm System) Utilities Hybrid: covering the South West (Cardiff) 12 months In short: Field Force Engineer required to install and maintain Physical Security systems for a major utilities company. You will be covering the South West with an office in Cardiff. 60% of your time is likely to include travel with all expenses including your van provided. In full: We are looking for an experienced Field Technician to join our UK Physical Security Team to ensure the protection of Critical National Infrastructure assets through the use of both Physical and Cyber Security technologies, by deterring, delaying and detecting security threats and vulnerabilities. This is a field-based position where you will be expected to travel 60% of the time. If you have the ability to develop and build on an existing foundation, a drive for delivering excellent customer service and a passion for being at the heart of a clean energy future, then please apply today! What you'll do You'll be joining a small team of multiskilled Security Technicians who will be servicing, maintaining and installing various security disciplines on the client estate. This will include but not limited to, monitored Closed Circuit television, both analogue and digital, centrally managed access control systems, Public Address and intercom, Video Analytics, Electric and acoustic fence and intruder alarm, security white and infra-red lighting as well as support on the infrastructure that keep the systems running such as the Servers and UPS systems and electrical wiring. The role will provide support to the sites and locations we have across the South West so a full UK driving licence and the ability to this region is essential (vehicle provided), the role will form part of an out of hours standby and callout rota once training and authorisation has been gained. Working alongside our own Security Control Centre (SCC) Operations Team, and our first and second line support teams you will provide a key interface between SCC and site operations and our specialist contractors. What you'll need Essential: Industry Knowledge and recognised qualifications in Security Systems (for example CCTV and Access Control, Intruder Detection Systems, Automated Gates and Monitored Pulse Fencing). Service Management and Stakeholder engagement experience to include third parties suppliers and contractors. Ability to multi task in a challenging or crisis environment, while making sound and practical decisions. Ability to work well under pressure. Excellent standard of literacy and report writing. Good communicator with an ability to give clear and concise instructions. Full UK Driving License. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
10/05/2024
Project-based
Physical Security Engineer (CCTV, IDS, Alarm System) Utilities Hybrid: covering the South West (Cardiff) 12 months In short: Field Force Engineer required to install and maintain Physical Security systems for a major utilities company. You will be covering the South West with an office in Cardiff. 60% of your time is likely to include travel with all expenses including your van provided. In full: We are looking for an experienced Field Technician to join our UK Physical Security Team to ensure the protection of Critical National Infrastructure assets through the use of both Physical and Cyber Security technologies, by deterring, delaying and detecting security threats and vulnerabilities. This is a field-based position where you will be expected to travel 60% of the time. If you have the ability to develop and build on an existing foundation, a drive for delivering excellent customer service and a passion for being at the heart of a clean energy future, then please apply today! What you'll do You'll be joining a small team of multiskilled Security Technicians who will be servicing, maintaining and installing various security disciplines on the client estate. This will include but not limited to, monitored Closed Circuit television, both analogue and digital, centrally managed access control systems, Public Address and intercom, Video Analytics, Electric and acoustic fence and intruder alarm, security white and infra-red lighting as well as support on the infrastructure that keep the systems running such as the Servers and UPS systems and electrical wiring. The role will provide support to the sites and locations we have across the South West so a full UK driving licence and the ability to this region is essential (vehicle provided), the role will form part of an out of hours standby and callout rota once training and authorisation has been gained. Working alongside our own Security Control Centre (SCC) Operations Team, and our first and second line support teams you will provide a key interface between SCC and site operations and our specialist contractors. What you'll need Essential: Industry Knowledge and recognised qualifications in Security Systems (for example CCTV and Access Control, Intruder Detection Systems, Automated Gates and Monitored Pulse Fencing). Service Management and Stakeholder engagement experience to include third parties suppliers and contractors. Ability to multi task in a challenging or crisis environment, while making sound and practical decisions. Ability to work well under pressure. Excellent standard of literacy and report writing. Good communicator with an ability to give clear and concise instructions. Full UK Driving License. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Do you have IT Support Team Leader experience, and are you seeking a new job in Leicester? Deerfoot IT Recruitment is looking for a Full time IT Support Team Leader, and the role comes with a salary of up to £32,000 p/a and excellent benefits. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Provide user support for core IT systems Ensure all service SLAs are being met Assist users with 3rd party software support specific to their departments Troubleshoot basic network problems, diagnosing and solving faults, cabling and patching Produce procedural documentation and how-to guides for technicians and end users To apply for this IT Support Team Leader role, you will need previous experience in a similar role. You will also require the following: Experience with Windows, macOS, iOS, Android operating systems in a business environment utilising MDM platforms Experience with server management - Active Directory, DNS, DHCP, wireless management Excellent problem-solving skills with accuracy and attention to detail In return for your dedication, collaboration and commitment, you'll receive a generous salary of up to £32,000 p/a and a benefits package, joining a welcoming and inclusive culture. We'd love you to apply for this Full time IT Support Team Leader position in Leicester, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate positive in partnership with Ecology. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
10/05/2024
Full time
Do you have IT Support Team Leader experience, and are you seeking a new job in Leicester? Deerfoot IT Recruitment is looking for a Full time IT Support Team Leader, and the role comes with a salary of up to £32,000 p/a and excellent benefits. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Provide user support for core IT systems Ensure all service SLAs are being met Assist users with 3rd party software support specific to their departments Troubleshoot basic network problems, diagnosing and solving faults, cabling and patching Produce procedural documentation and how-to guides for technicians and end users To apply for this IT Support Team Leader role, you will need previous experience in a similar role. You will also require the following: Experience with Windows, macOS, iOS, Android operating systems in a business environment utilising MDM platforms Experience with server management - Active Directory, DNS, DHCP, wireless management Excellent problem-solving skills with accuracy and attention to detail In return for your dedication, collaboration and commitment, you'll receive a generous salary of up to £32,000 p/a and a benefits package, joining a welcoming and inclusive culture. We'd love you to apply for this Full time IT Support Team Leader position in Leicester, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate positive in partnership with Ecology. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
09/05/2024
Full time
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
We are currently looking on behalf of one of our important clients for a Team Lead Electrical Engineer (German Speaking). The role is a permanent position based in Bern Canton & comes with some home office flexibility. Your Role: Manage & support a team of six manufacturing technology specialists. Hold responsibility for the entire life cycle of high-voltage generators, including their development, production & adaptation to new requirements. Partake in the continuous improvement of manufacturing processes to ensure high quality & efficiency. Act as a point of contact for component management & finding solutions to problems with components & deliveries. Your Skills & Experience: At least 3 years of professional experience in Electrical Engineering within Industrial Environments. Skilled & experienced in Managing Projects. Ideally experienced in Leading Team (or very motivated to gain experience). Your Profile: Completed University Degree as an Electrical Engineer or similar & Training as an Electronics Technician, Automation Technician or Similar. Open, transparent & able to inspire others & work effectively within international environments. Fluent in English & German language skills to at least C1 Level is a mandatory requirement.
09/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Team Lead Electrical Engineer (German Speaking). The role is a permanent position based in Bern Canton & comes with some home office flexibility. Your Role: Manage & support a team of six manufacturing technology specialists. Hold responsibility for the entire life cycle of high-voltage generators, including their development, production & adaptation to new requirements. Partake in the continuous improvement of manufacturing processes to ensure high quality & efficiency. Act as a point of contact for component management & finding solutions to problems with components & deliveries. Your Skills & Experience: At least 3 years of professional experience in Electrical Engineering within Industrial Environments. Skilled & experienced in Managing Projects. Ideally experienced in Leading Team (or very motivated to gain experience). Your Profile: Completed University Degree as an Electrical Engineer or similar & Training as an Electronics Technician, Automation Technician or Similar. Open, transparent & able to inspire others & work effectively within international environments. Fluent in English & German language skills to at least C1 Level is a mandatory requirement.
2nd Line Support | Azure | Networks | Virtualisation | Servers | Bristol | Hybrid | £30,000 - £34,000 Method Resourcing have continued their partnership with a growing SaaS company in the financial sector, who are looking for a 2nd Line Support Professional to join their Service Desk team. This role is based Hybrid (one day a week) in their North Bristol office, and is paying between £30,000 - £34,000. Role Overview: As a Service Desk Technician, you'll play a crucial role in ensuring the smooth operation of our IT systems by handling incidents, service requests, and BAU (Business As Usual) duties for our infrastructure. This role will involve feeding and maintaining our networks and Servers, ensuring they're properly patched, and responding to alerts in a timely manner. You'll work closely with a team of three, with a focus on Tier 1 support, while also assisting in escalations from the Technician role. Key Responsibilities: Handling incidents and service requests in a timely and efficient manner, ensuring minimal disruption to operations. Performing BAU duties for our infrastructure, including maintaining and patching networks and Servers. Collaborating with team members to address escalated issues and provide effective solutions. Assisting with virtualization, network, server, Azure, and Office 365 tasks as needed. Contributing to the overall improvement of our IT services and infrastructure. Requirements: Previous experience in a 1st Line Support or Technician role is preferred. Strong knowledge of virtualization, networks, Servers, Azure, and Office 365. Excellent troubleshooting and problem-solving skills. Ability to work well in a team and communicate effectively with colleagues and end-users. A proactive attitude and a willingness to take on new challenges and responsibilities. If you're interested, please submit a copy of your latest CV and a member of our team will be in touch to discuss your application. 2nd Line Support | Azure | Networks | Virtualisation | Servers | Bristol | Hybrid | £30,000 - £34,000
09/05/2024
Full time
2nd Line Support | Azure | Networks | Virtualisation | Servers | Bristol | Hybrid | £30,000 - £34,000 Method Resourcing have continued their partnership with a growing SaaS company in the financial sector, who are looking for a 2nd Line Support Professional to join their Service Desk team. This role is based Hybrid (one day a week) in their North Bristol office, and is paying between £30,000 - £34,000. Role Overview: As a Service Desk Technician, you'll play a crucial role in ensuring the smooth operation of our IT systems by handling incidents, service requests, and BAU (Business As Usual) duties for our infrastructure. This role will involve feeding and maintaining our networks and Servers, ensuring they're properly patched, and responding to alerts in a timely manner. You'll work closely with a team of three, with a focus on Tier 1 support, while also assisting in escalations from the Technician role. Key Responsibilities: Handling incidents and service requests in a timely and efficient manner, ensuring minimal disruption to operations. Performing BAU duties for our infrastructure, including maintaining and patching networks and Servers. Collaborating with team members to address escalated issues and provide effective solutions. Assisting with virtualization, network, server, Azure, and Office 365 tasks as needed. Contributing to the overall improvement of our IT services and infrastructure. Requirements: Previous experience in a 1st Line Support or Technician role is preferred. Strong knowledge of virtualization, networks, Servers, Azure, and Office 365. Excellent troubleshooting and problem-solving skills. Ability to work well in a team and communicate effectively with colleagues and end-users. A proactive attitude and a willingness to take on new challenges and responsibilities. If you're interested, please submit a copy of your latest CV and a member of our team will be in touch to discuss your application. 2nd Line Support | Azure | Networks | Virtualisation | Servers | Bristol | Hybrid | £30,000 - £34,000
Field Support Technician Northampton Permanent To £30,000 (DOE) + Benefits Field Support Technician wanted for a permanent position working with an established local business. Start ASAP, ideally in May/June 2024. Hybrid working with the expectation of 3 days/week on site visits, 1 day/week working from home and 1 day/week at head office in Derby. The option between a £4,500 a year car allowance (+ milage) in place of a company vehicle is avilable. Key skills, experience & duties include: Perform regular site visits as an extension of the service desk team, assisting with break/fix issues, project work and setting up new equipment. Providing 1st/2nd Line Technical Support with the ability to troubleshoot, test, repair, and service technical equipment. On-Site Installation, Repair, and Maintenance, Diagnosing Errors and Technical Problems This position will cover the Central to Southern office areas, such as Cambridge, Coventry, Reading. The ideal candidate has a broad technical support background, highly experienced with the ability to work proficiently unsupervised. Always maintain excellent levels of customer service. Proven field service experience with a full UK Drivers' licence. Company car (or car allowance) options avilable.
09/05/2024
Full time
Field Support Technician Northampton Permanent To £30,000 (DOE) + Benefits Field Support Technician wanted for a permanent position working with an established local business. Start ASAP, ideally in May/June 2024. Hybrid working with the expectation of 3 days/week on site visits, 1 day/week working from home and 1 day/week at head office in Derby. The option between a £4,500 a year car allowance (+ milage) in place of a company vehicle is avilable. Key skills, experience & duties include: Perform regular site visits as an extension of the service desk team, assisting with break/fix issues, project work and setting up new equipment. Providing 1st/2nd Line Technical Support with the ability to troubleshoot, test, repair, and service technical equipment. On-Site Installation, Repair, and Maintenance, Diagnosing Errors and Technical Problems This position will cover the Central to Southern office areas, such as Cambridge, Coventry, Reading. The ideal candidate has a broad technical support background, highly experienced with the ability to work proficiently unsupervised. Always maintain excellent levels of customer service. Proven field service experience with a full UK Drivers' licence. Company car (or car allowance) options avilable.
NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES PC TECHNICIAN Great soft skills because there is a lot of client interface Smarts & soft skills are everything Familiarity with SCCM is extremely helpful It's 100% desktop Start out at a six-month duration,but it can be renewed longer Project Tasks Image and configure end-user devices through MECM (SCCM) task sequence Deploy approved applications to endpoints through MECM Software Center Deliver and install endpoint devices and peripherals to end-user location Verify Workstation configuration and application functionality with end-user Troubleshoot any identified issues at the time of verification, or escalate to senior EUE team member Validate network printer installation Confirm presence of required mapped network drives Transfer local data where applicable Reclaim any replaced endpoint and peripherals to return to EUE inventory Communicate hardware deployment/reclaim with Asset Manager Skills Basic/Required Experience supporting Microsoft Windows 10 operating system Working knowledge of Microsoft 365 applications Ability to track and maintain hardware inventory (serial number/asset tag) to be communicated with Asset Manager Ability to lift equipment up to 30 lbs. (endpoint devices, peripherals) Preferred Experience supporting Microsoft Windows 11 operating system Experience with ServiceNow ITSM platform Experience with Microsoft Endpoint Configuration Manager (MECM) VACCINE REQUIRED Need a candidate to install and uninstall Software on 400 PC Laptops, desktops. All windows focused - 2-3 years experience
08/05/2024
Project-based
NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES PC TECHNICIAN Great soft skills because there is a lot of client interface Smarts & soft skills are everything Familiarity with SCCM is extremely helpful It's 100% desktop Start out at a six-month duration,but it can be renewed longer Project Tasks Image and configure end-user devices through MECM (SCCM) task sequence Deploy approved applications to endpoints through MECM Software Center Deliver and install endpoint devices and peripherals to end-user location Verify Workstation configuration and application functionality with end-user Troubleshoot any identified issues at the time of verification, or escalate to senior EUE team member Validate network printer installation Confirm presence of required mapped network drives Transfer local data where applicable Reclaim any replaced endpoint and peripherals to return to EUE inventory Communicate hardware deployment/reclaim with Asset Manager Skills Basic/Required Experience supporting Microsoft Windows 10 operating system Working knowledge of Microsoft 365 applications Ability to track and maintain hardware inventory (serial number/asset tag) to be communicated with Asset Manager Ability to lift equipment up to 30 lbs. (endpoint devices, peripherals) Preferred Experience supporting Microsoft Windows 11 operating system Experience with ServiceNow ITSM platform Experience with Microsoft Endpoint Configuration Manager (MECM) VACCINE REQUIRED Need a candidate to install and uninstall Software on 400 PC Laptops, desktops. All windows focused - 2-3 years experience
An exciting opportunity has arisen to join a global organisation as a Senio r Associate - IT Site Services Technician on a Contract basis in Poland , having good experience in IT Site Services . You will playing a key role in steering the End user requests and issues at local office and remote support. Skills: Having atleast 3 - 5 years of experience in System administrator/IT Technician Mobile Device Management, MFA Configuration in End user Systems Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems Responsible for assets management & inventory includes Systems, Laptop's, Office IT equipment Audio & Video conferencing equipment management Ensure up & running all the AV equipment in Training rooms, Town Hall, Meeting rooms, VIP room Installing and Configuring VPN's on end user systems Troubleshooting basic Network related issues and WIFI issues. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Knowledge on Google Workspace is additional knowledge Troubleshooting network connectivity in a LAN/WAN environment Requesting and coordinating vendor support Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office versions and any other authorized desktop applications Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment and office AV equipment Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Configuration of Network Printers and Shared Printers Providing solutions at Desktop level support and application level System Related problems, Software Installations, Antivirus updating Performing LAN and WAN administration tasks as required. Perform both onsite and remote Help Desk tasks end-to-end Upgrading Operating System & Antivirus patches in users laptops and desktops Troubleshooting issues by administering on client machines remotely using remote desktop (RDP) or by through SCCM Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills. Excellent customer service skills that build high levels of customer satisfaction for internal and external clients. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, eg, management, individual contributors. Having Strong experience in agile ways of working. A degree in a computer science or a related field is desirable but not essential. If this position sounds of interest, please send across an updated CV and a member of the resource team will be in contact to proceed with your application.
08/05/2024
Project-based
An exciting opportunity has arisen to join a global organisation as a Senio r Associate - IT Site Services Technician on a Contract basis in Poland , having good experience in IT Site Services . You will playing a key role in steering the End user requests and issues at local office and remote support. Skills: Having atleast 3 - 5 years of experience in System administrator/IT Technician Mobile Device Management, MFA Configuration in End user Systems Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems Responsible for assets management & inventory includes Systems, Laptop's, Office IT equipment Audio & Video conferencing equipment management Ensure up & running all the AV equipment in Training rooms, Town Hall, Meeting rooms, VIP room Installing and Configuring VPN's on end user systems Troubleshooting basic Network related issues and WIFI issues. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime Knowledge on Google Workspace is additional knowledge Troubleshooting network connectivity in a LAN/WAN environment Requesting and coordinating vendor support Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office versions and any other authorized desktop applications Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment and office AV equipment Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Configuration of Network Printers and Shared Printers Providing solutions at Desktop level support and application level System Related problems, Software Installations, Antivirus updating Performing LAN and WAN administration tasks as required. Perform both onsite and remote Help Desk tasks end-to-end Upgrading Operating System & Antivirus patches in users laptops and desktops Troubleshooting issues by administering on client machines remotely using remote desktop (RDP) or by through SCCM Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills. Excellent customer service skills that build high levels of customer satisfaction for internal and external clients. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, eg, management, individual contributors. Having Strong experience in agile ways of working. A degree in a computer science or a related field is desirable but not essential. If this position sounds of interest, please send across an updated CV and a member of the resource team will be in contact to proceed with your application.
Join our dynamic team! We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: Service Desk Team Leader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the Service Desk Team Leader, you'll report to the IT Manager, overseeing our service desk operations. This role offers a unique opportunity to develop both your technical prowess and leadership skills, with ample room for career progression. You'll play a pivotal role in enhancing our service delivery, aligning it with our clients' evolving needs and expectations. Key Responsibilities: Manage escalations from 1st/2nd Line Support Oversight of ticket system (Jira) Identify and address training requirements promptly Coach and lead technicians and apprentices Provide hands-on technical support Coordinate weekend on-call duties Drive process improvements and lead change initiatives Conduct team performance reviews and appraisals Maintain backup procedures and customer information Requirements: Proven experience in team management and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS, DHCP, etc.) Expertise in Windows Server 2012, 2016 & 2019 Knowledge of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with Routers, managed Switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator with excellent interpersonal skills Strong organisational and time management abilities Exceptional problem-solving and troubleshooting skills Attention to detail and commitment to accuracy Demonstrated leadership capabilities Benefits: Company-provided work phone and laptop Sick pay and pension scheme Casual dress code with provided company polo shirts Opportunities for skill development and training with industry leaders Birthday off as holiday Free on-site parking at our air-conditioned office Team building activities and social events Convenient access to Chippenham train station If you're ready to join a dynamic team and contribute to our mission of excellence, apply below!
07/05/2024
Full time
Join our dynamic team! We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: Service Desk Team Leader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the Service Desk Team Leader, you'll report to the IT Manager, overseeing our service desk operations. This role offers a unique opportunity to develop both your technical prowess and leadership skills, with ample room for career progression. You'll play a pivotal role in enhancing our service delivery, aligning it with our clients' evolving needs and expectations. Key Responsibilities: Manage escalations from 1st/2nd Line Support Oversight of ticket system (Jira) Identify and address training requirements promptly Coach and lead technicians and apprentices Provide hands-on technical support Coordinate weekend on-call duties Drive process improvements and lead change initiatives Conduct team performance reviews and appraisals Maintain backup procedures and customer information Requirements: Proven experience in team management and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS, DHCP, etc.) Expertise in Windows Server 2012, 2016 & 2019 Knowledge of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with Routers, managed Switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator with excellent interpersonal skills Strong organisational and time management abilities Exceptional problem-solving and troubleshooting skills Attention to detail and commitment to accuracy Demonstrated leadership capabilities Benefits: Company-provided work phone and laptop Sick pay and pension scheme Casual dress code with provided company polo shirts Opportunities for skill development and training with industry leaders Birthday off as holiday Free on-site parking at our air-conditioned office Team building activities and social events Convenient access to Chippenham train station If you're ready to join a dynamic team and contribute to our mission of excellence, apply below!
We are currently looking on behalf of one of our important clients for a Head of Laboratory Test Development & Validation (German Speaking). The role is a permanent position based in Bern Canton & comes with good home office allowance. Your Role: Oversee the personnel & technical management of a specialist group of 4 Engineers & 3 Laboratory Technicians. Develop & validate new physical measurement & testing methods. Provide technical support for Design Verification Laboratories. Hold responsibility for the operation & maintenance of a Development Laboratory. Plan, coordinate & execute measurement & testing orders in relation to Product Innovation & Product Development. Place, award & support contracts to external service providers if required. Your Skills: At least 5 years of relevant professional experience including experience within Development Laboratories. Skilled & experienced in Leading teams. Ideally experienced in Design Verification & the Medical Technology sector. Your Profile: Completed relevant Scientific or Technical University Degree. Communicative, strong leadership skills & solution-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
06/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Head of Laboratory Test Development & Validation (German Speaking). The role is a permanent position based in Bern Canton & comes with good home office allowance. Your Role: Oversee the personnel & technical management of a specialist group of 4 Engineers & 3 Laboratory Technicians. Develop & validate new physical measurement & testing methods. Provide technical support for Design Verification Laboratories. Hold responsibility for the operation & maintenance of a Development Laboratory. Plan, coordinate & execute measurement & testing orders in relation to Product Innovation & Product Development. Place, award & support contracts to external service providers if required. Your Skills: At least 5 years of relevant professional experience including experience within Development Laboratories. Skilled & experienced in Leading teams. Ideally experienced in Design Verification & the Medical Technology sector. Your Profile: Completed relevant Scientific or Technical University Degree. Communicative, strong leadership skills & solution-oriented. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
AIT Lead Engineer Advantage are recruiting on behalf of a prestigious Aerospace (Satellite) client in Stevenage for an AIT Lead Engineer. The purpose of the role is to promote and drive AIT standards ensuring engineering concepts are delivered to the shop floor in a controlled manner. You'll be brought on to ensure quality and process robustness through promotion of best practise within team and between disciplines and lead the AIT mechanical team to the success of the mission. Location : Stevenage: once settled in after a familiarisation period there will be some hybrid working during the preparation phase. During the operation build phase you will be required onsite 5 days a week. Hours : 37 hours per week. Responsibilities Responsible for the Mechanical Satellite element and lead the mechanical team on an ENS project through Phases 'A', 'B', 'C/D' and 'E' Leading a team of AIT engineers on the specific project Planning the mechanical team's activities on a weekly basis (including operations team) and implementing this plan. Supporting the use of 3Dx Delmia on the specific project Produce specs from test requirements, write test plans, DDV, plans, AIT plans, test procedures and test reports. Control of all project MGSE, flight & support equipment Produce MGSE requirement specs from test requirements, operating and maintaining MGSE. Alignment - producing test procedures and operating and maintaining optical alignment equipment. Designing test equipment, overseeing its manufacture, and commissioning Mechanical handling or spacecraft, instruments, payloads, solar arrays, antennas etc Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft level. Install and validate test instrumentation. Support propulsion testing Handling and installation of thermal hardware Mechanical integration and testing of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads and spacecraft and control the documentation associated with performing these tasks. Pyrotechnic handling, installation, and safety Plan and control workload of the AIT team consisting of engineers and technicians. Be able to travel overseas to work for short periods (typically 2-3months, could be 6-7 months on occasions) Be able to integrate quickly and easily into an AIT team. Highly motivated and possess good problem-solving skills. Essential Candidate experience/skills requirements Relevant engineering experience. Appreciation of satellite integration processes and project phases Use of SAP or other ERP System Understanding of build documentation and the need for it Driving build quality through review of processes and implementation of improvements Managing a team during day-to-day activities ensuring work is completed on time and the correct standard Controlling and delivery of projects to budget and schedule Face-to-face dealings with customers and suppliers Worked in volatile, high pressure environments to resolve technical and personnel conflicts Spacecraft Mechanical testing on prime projects is essential Leading other team members Production of MGSE specs and operation of MGSE and flight HW Production of high quality documentation (test specs, test plans, test procedures, AIT Plans, DDV plans) Desirable Producing test procedures and operating and maintaining optical alignment equipment Launch campaign experience Submit your CV now to be considered for this great opportunity with a leading satellite aerospace business.
06/05/2024
Project-based
AIT Lead Engineer Advantage are recruiting on behalf of a prestigious Aerospace (Satellite) client in Stevenage for an AIT Lead Engineer. The purpose of the role is to promote and drive AIT standards ensuring engineering concepts are delivered to the shop floor in a controlled manner. You'll be brought on to ensure quality and process robustness through promotion of best practise within team and between disciplines and lead the AIT mechanical team to the success of the mission. Location : Stevenage: once settled in after a familiarisation period there will be some hybrid working during the preparation phase. During the operation build phase you will be required onsite 5 days a week. Hours : 37 hours per week. Responsibilities Responsible for the Mechanical Satellite element and lead the mechanical team on an ENS project through Phases 'A', 'B', 'C/D' and 'E' Leading a team of AIT engineers on the specific project Planning the mechanical team's activities on a weekly basis (including operations team) and implementing this plan. Supporting the use of 3Dx Delmia on the specific project Produce specs from test requirements, write test plans, DDV, plans, AIT plans, test procedures and test reports. Control of all project MGSE, flight & support equipment Produce MGSE requirement specs from test requirements, operating and maintaining MGSE. Alignment - producing test procedures and operating and maintaining optical alignment equipment. Designing test equipment, overseeing its manufacture, and commissioning Mechanical handling or spacecraft, instruments, payloads, solar arrays, antennas etc Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft level. Install and validate test instrumentation. Support propulsion testing Handling and installation of thermal hardware Mechanical integration and testing of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads and spacecraft and control the documentation associated with performing these tasks. Pyrotechnic handling, installation, and safety Plan and control workload of the AIT team consisting of engineers and technicians. Be able to travel overseas to work for short periods (typically 2-3months, could be 6-7 months on occasions) Be able to integrate quickly and easily into an AIT team. Highly motivated and possess good problem-solving skills. Essential Candidate experience/skills requirements Relevant engineering experience. Appreciation of satellite integration processes and project phases Use of SAP or other ERP System Understanding of build documentation and the need for it Driving build quality through review of processes and implementation of improvements Managing a team during day-to-day activities ensuring work is completed on time and the correct standard Controlling and delivery of projects to budget and schedule Face-to-face dealings with customers and suppliers Worked in volatile, high pressure environments to resolve technical and personnel conflicts Spacecraft Mechanical testing on prime projects is essential Leading other team members Production of MGSE specs and operation of MGSE and flight HW Production of high quality documentation (test specs, test plans, test procedures, AIT Plans, DDV plans) Desirable Producing test procedures and operating and maintaining optical alignment equipment Launch campaign experience Submit your CV now to be considered for this great opportunity with a leading satellite aerospace business.
*Role is onsite 5 days per week, we are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Desktop SCCM Technician. Candidate will be responsible for the support, and on-going operation of the desktop and virtual desktop (SCCM) platforms. The position serves to drive change in technology and process to bring functionality, supportability, and security to the desktop infrastructure. Responsibilities: Provides support to staff. Documents common troubleshooting steps for first and second-level support teams. Performs routine and preventative system maintenance and implements changes to address production issues. Regularly participates in monthly off-hours maintenance windows. Qualifications: Bachelor's degree preferred. 3+ years of direct experience engineering desktop solutions in a large, global professional services firm. Additional experience supporting and administering desktop technologies including system patching, encryption, SCCM is preferred. Excellent written and verbal communication skills. Ability to clearly convey information to a broad audience. Technologies: Microsoft Systems Center Configuration Manager (SCCM), including: OS build deployments and task sequences. Microsoft Windows desktop management Basic Active Directory and Group Policy administration. Basic Windows OS security. Citrix virtual application and virtual desktop administration.
24/04/2024
Project-based
*Role is onsite 5 days per week, we are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Desktop SCCM Technician. Candidate will be responsible for the support, and on-going operation of the desktop and virtual desktop (SCCM) platforms. The position serves to drive change in technology and process to bring functionality, supportability, and security to the desktop infrastructure. Responsibilities: Provides support to staff. Documents common troubleshooting steps for first and second-level support teams. Performs routine and preventative system maintenance and implements changes to address production issues. Regularly participates in monthly off-hours maintenance windows. Qualifications: Bachelor's degree preferred. 3+ years of direct experience engineering desktop solutions in a large, global professional services firm. Additional experience supporting and administering desktop technologies including system patching, encryption, SCCM is preferred. Excellent written and verbal communication skills. Ability to clearly convey information to a broad audience. Technologies: Microsoft Systems Center Configuration Manager (SCCM), including: OS build deployments and task sequences. Microsoft Windows desktop management Basic Active Directory and Group Policy administration. Basic Windows OS security. Citrix virtual application and virtual desktop administration.