Your new role Due to company growth, our client is searching for experienced candidates to grow their systems solutions team. You will be responsible for supporting the Systems Solutions Manager and the team in delivering agile project work based around their in-house bespoke enterprise system, along with their web UI and client web portals. You will be part of a mid-sized project with around 300,000 lines of PHP code to manage. The client implements a service-oriented approach to applications development and primarily uses PHP and JavaScript to support this. This role also requires a level of second line infrastructure support rotation. What you'll need to succeed Able to get up to speed with understanding of the systems infrastructure Be able to pick up complicated briefs and work with the team to deliver development and support in delivering the projects to completion. Interacting with key managers and internal users regarding timelines, technical issues, and infrastructure integration Documenting code and system functionalities to aid in maintenance and code reuse. As new product goals and technical challenges emerge, work with the team to adapt and extend the architectural plan to accommodate these challenges. Communicate and work with a team that includes other internal and external programmers, systems solutions, and marketing. Take a list of requirements from the solutions team and on occasions, directly from customers or stakeholders to enable a brief to be created to allow effective planning, design, and implementation of code to meet those requirements. Be able to implement PHP code as directed by the Systems Solutions Manager or Systems Solutions team. Coding, testing, and debugging programs. Design and development of new applications and services. Support the content team in managing and delivering the Corporate web-sites and subdomains. What you'll get in return A chance to be part of an innovative organisation in an important role with strong career growth opportunities. This role is perfect for someone with a good level of software development experience who is keen to be part of an exciting period of enhancement within the company's IT team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/05/2024
Full time
Your new role Due to company growth, our client is searching for experienced candidates to grow their systems solutions team. You will be responsible for supporting the Systems Solutions Manager and the team in delivering agile project work based around their in-house bespoke enterprise system, along with their web UI and client web portals. You will be part of a mid-sized project with around 300,000 lines of PHP code to manage. The client implements a service-oriented approach to applications development and primarily uses PHP and JavaScript to support this. This role also requires a level of second line infrastructure support rotation. What you'll need to succeed Able to get up to speed with understanding of the systems infrastructure Be able to pick up complicated briefs and work with the team to deliver development and support in delivering the projects to completion. Interacting with key managers and internal users regarding timelines, technical issues, and infrastructure integration Documenting code and system functionalities to aid in maintenance and code reuse. As new product goals and technical challenges emerge, work with the team to adapt and extend the architectural plan to accommodate these challenges. Communicate and work with a team that includes other internal and external programmers, systems solutions, and marketing. Take a list of requirements from the solutions team and on occasions, directly from customers or stakeholders to enable a brief to be created to allow effective planning, design, and implementation of code to meet those requirements. Be able to implement PHP code as directed by the Systems Solutions Manager or Systems Solutions team. Coding, testing, and debugging programs. Design and development of new applications and services. Support the content team in managing and delivering the Corporate web-sites and subdomains. What you'll get in return A chance to be part of an innovative organisation in an important role with strong career growth opportunities. This role is perfect for someone with a good level of software development experience who is keen to be part of an exciting period of enhancement within the company's IT team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company Hays are working with an organisation based in Avonmouth, Bristol to support with the recruitment for a permanent Application Support Analyst. The role is paying up to £35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap to support this. Your new role In the role, you will work in the IT services function to provide technical knowledge & second line support to end users within the organisation. You will support users across bespoke application set up & integration whilst also training and supporting them. You will work closely with the service desk but also support in IT project delivery in line with the organisations strategic plans. What you'll need to succeed To be considered for this role, you will need to have worked in a similar application support/technical support based role. You will need to have excellent communication skills and a customer-centric approach. You must also have good time management skills and be able to work in a dynamic, high-volume environment. Exposure with Excel, specifically using multiple data sources within pivot tables, would be beneficial, as would experience using Microsoft Central dynamics 365 business Central. Exposure to ITIL standards & frameworks would also be beneficial. If you have experience with point of sale solutions & applications, that would be advantageous. What you'll get in return In return, you will work for an established business, which is currently experiencing exciting growth. You'll work for a friendly team with a great culture & working environment. You will also be exposed to internal development & career progression. The salary on offer is c£35,000 & benefits and the role offers hybrid working (3 days per week). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Your new company Hays are working with an organisation based in Avonmouth, Bristol to support with the recruitment for a permanent Application Support Analyst. The role is paying up to £35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap to support this. Your new role In the role, you will work in the IT services function to provide technical knowledge & second line support to end users within the organisation. You will support users across bespoke application set up & integration whilst also training and supporting them. You will work closely with the service desk but also support in IT project delivery in line with the organisations strategic plans. What you'll need to succeed To be considered for this role, you will need to have worked in a similar application support/technical support based role. You will need to have excellent communication skills and a customer-centric approach. You must also have good time management skills and be able to work in a dynamic, high-volume environment. Exposure with Excel, specifically using multiple data sources within pivot tables, would be beneficial, as would experience using Microsoft Central dynamics 365 business Central. Exposure to ITIL standards & frameworks would also be beneficial. If you have experience with point of sale solutions & applications, that would be advantageous. What you'll get in return In return, you will work for an established business, which is currently experiencing exciting growth. You'll work for a friendly team with a great culture & working environment. You will also be exposed to internal development & career progression. The salary on offer is c£35,000 & benefits and the role offers hybrid working (3 days per week). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
17/05/2024
Full time
IT Support Analyst/Network Administrator - 1st, 2nd, 3rd Line Support, Win10, MS Office, Windows Server 2016/2019, AD/GP0, MS Office 365, AV/VC/MS Teams, LAN/Wireless/VPN, SCCM, ITILv4 - Incident, Problem, Change Mgmt. Law Firm/Legal Services. Permanent, Brussels, Belgium (Relocation Candidates Welcome; EU Passport/Residency Required). €5000 - €6000 Per Month (th, 14th months) (€70,000 - €83,0000 per annum) +Bonus +Benefits. Global Law firm seeks an IT Support Analyst/Network Administrator to own the office IT environment for around 60 VIP users and provide Desktop Support, VIP Support and Satellite Office network administration for a small to medium sized team of Lawyers working in central Brussels. We require an IT Support Analyst/Network Administrator who can work full time, onsite due to the desktop/network infrastructure and VIP support nature of this role. You will provide very high quality user and technical support over the phone, at the desktop and remotely providing a VIP service approach and working to defined ITIL Standards as expected by your wider team which will provide Application and Server support from the London HQ. Whilst you will work independently you will received support and assistance from the wider team of IT engineers based in London and as such gain a great deal of ownership, technological exposure and project delivery within the office based environment across all related services - Desktop, Network and Server/Cloud environments. Working within this professional services environment the IT Support Analyst/Network Administrator will respond to users' calls and emails providing 1st & 2nd line support across laptops, PC's, running Win10, MS O365, iPhone and Android mobile devices printers, printer networks and other desktop tools and technologies including MS Teams Video Conferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), the VoIP phone system (basic support and liaison with 3rd party support/vendors to resolve issues) as well as MS Office applications including Powerpoint, Excel & Outlook. Secondly, you will be responsible for managing the user profiles within Windows Server 2016/Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also be required and some aspects of 3rd line support will therefore be delivered when address Windows Server, AzureAD and Network environment - VPN, WAN/WAN, Firewall and security considerations. You will also support various inhouse legal systems including practice management and document management systems at the first line and escalate to relevant inhouse applications support teams and vendors as required. Finally, you will deploy patches and manage desktop and onsite file Servers using SCCM and related tools. We are searching for an IT Support Analyst/Desktop Support Engineer/VIP Support Analyst Engineer/Network Administrator who has gained experience working in a similar all round support capacity within small to medium sized professional services environments - Law Firms, Solicitors, Investment Banks, Accountancy Companies, big 5 consultancies (Accenture, PwC, KPMG, Ernst & Young, Deloitte, McKinsey & Company). You will be working/have worked in an ITILv3/v4 focussed environment working to incident, problem and change management processes. You will have provided VIP support to executives and have a solid technical capability inc O365, Windows Server 2016/20198 AD/GPo/AzureAD as well experience of Win10, LAN/VPN and Firewall config, DNS routing etc Strong verbal and written English language skills are pre-requisite; ability to speal French (and Dutch/Flemish) would be beneficial but non-essential due to the international make up of this business environment; the main business language utilised is English This is an excellent opportunity which offers substantial hands-on exposure to a number of cutting edge technologies within the Microsoft stack. We welcome applications from those in country or those who are able to relocate to Brussels; you will need to already hold EU residency/EU Passport to apply for this position.
IT Service Team Leader An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Service Team Leader -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT Support desk and the internal IT Support team, focusing on service delivery and excellence -Where appropriate, and with guidance from the IT Service Manager, address minor performance issues within the internal IT Support team in the first instance, and escalate further to the IT Service Manager if required -Run a daily stand-up with the IT Support team to align internal resourcing with business priorities -Attend a daily stand-up with the outsourced IT Support desk -Provide guidance and advice to the internal IT Support team where required -Regularly review tickets and performance dashboards to ensure support levels are maintained to satisfactory levels -Ensure calls to the internal IT Support team are answered promptly -Coordinate the deployment of end user equipment such as laptops, including any Intune configuration required -A strong knowledge of Windows 10/11 and Microsoft Office - in particular Word and Outlook -Exchange Online -Active Directory -A knowledge of ITIL and Cyber Security would be beneficial IT Service Team Leader In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
17/05/2024
Full time
IT Service Team Leader An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Service Team Leader -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT Support desk and the internal IT Support team, focusing on service delivery and excellence -Where appropriate, and with guidance from the IT Service Manager, address minor performance issues within the internal IT Support team in the first instance, and escalate further to the IT Service Manager if required -Run a daily stand-up with the IT Support team to align internal resourcing with business priorities -Attend a daily stand-up with the outsourced IT Support desk -Provide guidance and advice to the internal IT Support team where required -Regularly review tickets and performance dashboards to ensure support levels are maintained to satisfactory levels -Ensure calls to the internal IT Support team are answered promptly -Coordinate the deployment of end user equipment such as laptops, including any Intune configuration required -A strong knowledge of Windows 10/11 and Microsoft Office - in particular Word and Outlook -Exchange Online -Active Directory -A knowledge of ITIL and Cyber Security would be beneficial IT Service Team Leader In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
16/05/2024
Project-based
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Data Scientist, Daily Rate: £150.00 (Inside IR35), Contract: 9 Months, Hours: 37 Office Locations: Newport, Titchfield, Edinburgh or Darlington. Includes Hybrid Working Parity Group is delighted to partner with our client, a public sector, that is looking for an experienced SC Cleared Data Scientist who will apply adept knowledge of statistics and programming skills to create innovative data products and solve problems in data management and analysis. You will be using a range of software packages and analytical techniques. The work will involve developing expertise in acquiring, processing and using data to inform decisions. Key Responsibilities: Use statistical and data science techniques to deliver insight on data, applying your skills in coding, mathematics and statistics to inform debate and influence decisions. Access data sources from government systems as well as new material from surveys, social media, and data scraped from the web. Be innovative and curious when supporting the creation of data products and services, that tell a compelling evidence-based narrative on the UK. Work proactively with customers to identify their requirements, share knowledge and information. Use a range of data analysis tools and techniques, particularly open source. Advise on and apply technical and analytical standards from across government and industry to create reproducible work. Build and support data science capability in other teams. Your Experience: Hold a first or second-class honours degree in a numerate discipline, computer science or IT equivalent which demonstrates core statistical skills or have worked in a statistical or data science field for a minimum of two years and are able to demonstrate Continuous Professional Development The ability to explain and communicate your findings to a varied audience. Have experience using open-source tools, such as Python, R and Git. Awareness of the limitations and ethics around using data from varying sources, including open data. Ability to design, write, and iterate code to work with data. Show an understandng of documentation, testing and version control. Able to design analysis to support a decision. This could include statistical techniques for modelling, hypothesis testing or time series analysis. Please note successful candidates will be subject to a mandatory SC Security Clearance Screening. Get in touch today with the leading consultant, Rochelle, for more information, or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website
16/05/2024
Project-based
Data Scientist, Daily Rate: £150.00 (Inside IR35), Contract: 9 Months, Hours: 37 Office Locations: Newport, Titchfield, Edinburgh or Darlington. Includes Hybrid Working Parity Group is delighted to partner with our client, a public sector, that is looking for an experienced SC Cleared Data Scientist who will apply adept knowledge of statistics and programming skills to create innovative data products and solve problems in data management and analysis. You will be using a range of software packages and analytical techniques. The work will involve developing expertise in acquiring, processing and using data to inform decisions. Key Responsibilities: Use statistical and data science techniques to deliver insight on data, applying your skills in coding, mathematics and statistics to inform debate and influence decisions. Access data sources from government systems as well as new material from surveys, social media, and data scraped from the web. Be innovative and curious when supporting the creation of data products and services, that tell a compelling evidence-based narrative on the UK. Work proactively with customers to identify their requirements, share knowledge and information. Use a range of data analysis tools and techniques, particularly open source. Advise on and apply technical and analytical standards from across government and industry to create reproducible work. Build and support data science capability in other teams. Your Experience: Hold a first or second-class honours degree in a numerate discipline, computer science or IT equivalent which demonstrates core statistical skills or have worked in a statistical or data science field for a minimum of two years and are able to demonstrate Continuous Professional Development The ability to explain and communicate your findings to a varied audience. Have experience using open-source tools, such as Python, R and Git. Awareness of the limitations and ethics around using data from varying sources, including open data. Ability to design, write, and iterate code to work with data. Show an understandng of documentation, testing and version control. Able to design analysis to support a decision. This could include statistical techniques for modelling, hypothesis testing or time series analysis. Please note successful candidates will be subject to a mandatory SC Security Clearance Screening. Get in touch today with the leading consultant, Rochelle, for more information, or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
16/05/2024
Full time
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
2nd Line Engineer - Azure, M365, AVD - Hybrid/Bristol - £27,000 - £32,000 My client is a superb solutions and Services provider. They're in fast-growth mode after successful start-up and a massive part of that is their amazing Managed Services team which excel in every department. The business put their people first which transmits through to their customers with customer feedback outstanding as well as internal feedback! WHY? Second to none progression plans Latest, cutting edge technology. Certification training/progression Technologies: Microsoft tech Office365/Microsoft365 Azure AVD Responsibilities: Troubleshoot and resolve technical issues. Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft 365 stack supporting customers. Collaborate with internal teams to define and implement enhancements, meeting client requirements and specifications. Provide technical expertise and guidance to customers and colleagues. Continuously monitor and maintain environments to ensure high availability and optimal performance. Please do reach out to me or email me on (see below) 2nd Line Engineer - Azure, M365, AVD - Hybrid/Bristol - £27,000 - £32,000
16/05/2024
Full time
2nd Line Engineer - Azure, M365, AVD - Hybrid/Bristol - £27,000 - £32,000 My client is a superb solutions and Services provider. They're in fast-growth mode after successful start-up and a massive part of that is their amazing Managed Services team which excel in every department. The business put their people first which transmits through to their customers with customer feedback outstanding as well as internal feedback! WHY? Second to none progression plans Latest, cutting edge technology. Certification training/progression Technologies: Microsoft tech Office365/Microsoft365 Azure AVD Responsibilities: Troubleshoot and resolve technical issues. Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft 365 stack supporting customers. Collaborate with internal teams to define and implement enhancements, meeting client requirements and specifications. Provide technical expertise and guidance to customers and colleagues. Continuously monitor and maintain environments to ensure high availability and optimal performance. Please do reach out to me or email me on (see below) 2nd Line Engineer - Azure, M365, AVD - Hybrid/Bristol - £27,000 - £32,000
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
14/05/2024
Full time
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
*Hybrid, 3 days onsite, 2 days remote* *2nd shift, Tuesday - Saturday, 230pm to 11pm* A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using company approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing company approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Qualifications College degree in Computer Information Systems desired, but equivalent work experience will be considered 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite
14/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *2nd shift, Tuesday - Saturday, 230pm to 11pm* A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using company approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing company approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Qualifications College degree in Computer Information Systems desired, but equivalent work experience will be considered 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite
*Hybrid, 3 days onsite, 2 days remote* *2nd shift, Tuesday - Saturday, 230pm to 11pm* A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using company approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing company approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Qualifications College degree in Computer Information Systems desired, but equivalent work experience will be considered 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite
14/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *2nd shift, Tuesday - Saturday, 230pm to 11pm* A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using company approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing company approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Qualifications College degree in Computer Information Systems desired, but equivalent work experience will be considered 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite
Global Technology Solutions Ltd
Edinburgh, Midlothian
location: Edinburgh Pay rate: £200 per day Duration: 3-6 month contract Hours: 37.5-hour week between 07:30 - 17:30, Monday - Thursday and 07:30 - 16:00 on Fridays Must already hold SC Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and employee rates at the on-site restaurant. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable patching * Provide second line operational support across a variety of platforms. * Initial investigation and reporting of network failures. Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skills required please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
14/05/2024
Project-based
location: Edinburgh Pay rate: £200 per day Duration: 3-6 month contract Hours: 37.5-hour week between 07:30 - 17:30, Monday - Thursday and 07:30 - 16:00 on Fridays Must already hold SC Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and employee rates at the on-site restaurant. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable patching * Provide second line operational support across a variety of platforms. * Initial investigation and reporting of network failures. Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skills required please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
One of my client in Belgium is looking for an Operations Support Engineer (preferably Aviation Sector). Below are the job details. Please apply for immediate consideration. Title : Operations Support Engineer Location : Brussels, Belgium Duration : 6 months freelance contract with extensions possible Job type : On site Must be a EU Citizen. Job Overview: Our partner is a leading firm in the aviation sector committed to enhancing the IT infrastructure and ensuring the highest levels of system reliability and efficiency. We are looking for a seasoned OPS Support Engineer like you to join our dynamic team. In this pivotal role, you will drive and enhance operational excellence, directly contributing to our mission of delivering safe and efficient aviation services used in ATM (Air Traffic Management). You are the ideal candidate if you are an expert in Data Management and are deeply entrenched in the modern ecosystem, have a strong background in a wide range of technologies including aviation, and have a proven track record in high-stakes industries. In the Role of eEAD Operations Support Engineer, you will : Be a member of a dynamic team to operate and maintain the eEAD which is going into operations Q32024. The eEAD is the new enhanced Aeronautical Database for the provision of Aeronautical Information Services (AIS). Your initial role within the team is to document the eEAD System Operational Processes and Guidelines to keep the system operational and resolve issues when they arise. In the second phase you will be involved in further development of the operational system proposed by the eEAD stakeholders. Work with the newest, state of art cloud native technologies both in the cloud and onprem. Detect, identify, and analyze faults if they arise, help to fix them, and work on solutions to avoid further occurrence. Monitor system performance and proactively identify and resolve issues. Conduct root cause analysis for production errors and implement preventive measures. Collaborate with development teams to integrate SRE best practices into the software life cycle. Constantly improve the service availability, scalability, performance, monitoring, and overall manageability. Be involved in common work with security experts, architects, and developers to build and improve a sustainable technical landscape. Continuously research and assess new approaches for potential use, and provide recommendations and subject matter expertise regarding trends, technology, tools, and services. Participate in oncall rotation, providing support for critical issues. Contribute to all areas of Site Reliability Engineering as a team member. Qualifications: Relevant bachelor's degree or equivalent work experience in computer science or related field. Strong communication skills, proficient in English, both written and spoken. Have experience in documenting IT System Operational Procedures and Guidelines using Confluence, Jira and Word. Advanced experience in operating and automating solutions with at least three of the following technologies/Products: Document database (MongoDB) Webservice Service Communication protocols SOAP/REST/JSON Relational Database Management Systems (PostgreSQL) WFS - Open Geospatial Consortium (OGC) XML more specifically (nice to have) AIXM5.1 Good understanding of security principles. Experience in developing applications is an advantage. Ability to quickly acquire and utilize knowledge on new methodologies and solutions. Strong ethics and confidentiality. Ability to work collaboratively in a multinational team and communicate effectively. EU citizenship and willingness to live in or around Brussels. Nice to have experience as a pilot or in ATM (Air Traffic Management) and knowledge of the ICAO Annexes 3,4,15, (SARPS) as drivers for aviation safety, efficiency, and regularity. This will help in understanding the business requirements.
14/05/2024
Project-based
One of my client in Belgium is looking for an Operations Support Engineer (preferably Aviation Sector). Below are the job details. Please apply for immediate consideration. Title : Operations Support Engineer Location : Brussels, Belgium Duration : 6 months freelance contract with extensions possible Job type : On site Must be a EU Citizen. Job Overview: Our partner is a leading firm in the aviation sector committed to enhancing the IT infrastructure and ensuring the highest levels of system reliability and efficiency. We are looking for a seasoned OPS Support Engineer like you to join our dynamic team. In this pivotal role, you will drive and enhance operational excellence, directly contributing to our mission of delivering safe and efficient aviation services used in ATM (Air Traffic Management). You are the ideal candidate if you are an expert in Data Management and are deeply entrenched in the modern ecosystem, have a strong background in a wide range of technologies including aviation, and have a proven track record in high-stakes industries. In the Role of eEAD Operations Support Engineer, you will : Be a member of a dynamic team to operate and maintain the eEAD which is going into operations Q32024. The eEAD is the new enhanced Aeronautical Database for the provision of Aeronautical Information Services (AIS). Your initial role within the team is to document the eEAD System Operational Processes and Guidelines to keep the system operational and resolve issues when they arise. In the second phase you will be involved in further development of the operational system proposed by the eEAD stakeholders. Work with the newest, state of art cloud native technologies both in the cloud and onprem. Detect, identify, and analyze faults if they arise, help to fix them, and work on solutions to avoid further occurrence. Monitor system performance and proactively identify and resolve issues. Conduct root cause analysis for production errors and implement preventive measures. Collaborate with development teams to integrate SRE best practices into the software life cycle. Constantly improve the service availability, scalability, performance, monitoring, and overall manageability. Be involved in common work with security experts, architects, and developers to build and improve a sustainable technical landscape. Continuously research and assess new approaches for potential use, and provide recommendations and subject matter expertise regarding trends, technology, tools, and services. Participate in oncall rotation, providing support for critical issues. Contribute to all areas of Site Reliability Engineering as a team member. Qualifications: Relevant bachelor's degree or equivalent work experience in computer science or related field. Strong communication skills, proficient in English, both written and spoken. Have experience in documenting IT System Operational Procedures and Guidelines using Confluence, Jira and Word. Advanced experience in operating and automating solutions with at least three of the following technologies/Products: Document database (MongoDB) Webservice Service Communication protocols SOAP/REST/JSON Relational Database Management Systems (PostgreSQL) WFS - Open Geospatial Consortium (OGC) XML more specifically (nice to have) AIXM5.1 Good understanding of security principles. Experience in developing applications is an advantage. Ability to quickly acquire and utilize knowledge on new methodologies and solutions. Strong ethics and confidentiality. Ability to work collaboratively in a multinational team and communicate effectively. EU citizenship and willingness to live in or around Brussels. Nice to have experience as a pilot or in ATM (Air Traffic Management) and knowledge of the ICAO Annexes 3,4,15, (SARPS) as drivers for aviation safety, efficiency, and regularity. This will help in understanding the business requirements.
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
08/05/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
08/05/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered