Role: Warehouse Operative

Location: Balborough - 100% on-site Monday - Friday.

Shift Pattern: 8am - 4:30pm, 9:30am - 6pm (Alternating weekly).

Length: 5 months

Rate: £121 per day via umbrella company

Job Description:

Our Wholesale business helps communications providers (CPs) and other organisations provide fixed or mobile phone services. Our ventures provide mass-market services like directory enquiries and payphones, and enterprise services including Fleet Solutions and BT Redcare. We also offer specialist enterprise services to our Internet of Things customers.

Why this job matters
The purpose of this role is to support the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager in supplying a world class service to customer base through parts and warehouse management in the Barlborough Stores.

What I'll be doing - your accountabilities

. Liaising with the Maintenance Operations Manager and S&W Team Leader on controlling Unity and stock requirements.
. Liaising directly with other departments within the company, as requested, to ensure effective levels of communication are maintained.
. Monitor and recommend training requirements, manufacturer and accreditations.
. Develop close working relationship with peer groups, Service Desk, Field Engineering teams and other operational departments.
. Pro-active in maintaining good levels of morale through effective communication.
. A pro-active approach to resolving local issues within the team, escalating into the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager where appropriate.
. Responsible for adhering to all H&S guidelines and escalating into the Maintenance Operations Manager where appropriate.
. Assist the Maintenance Operations Manager with Maintenance Ops CI.
. Requirement to attend any training courses appropriate to the role, on or off their normal place of work.
. Responding to requests and enquiries from other departments in a timely manner.
. Utilising system reports and contractual information to plan and maintain spares availability for the company's storage locations.
. To maintain minimum/maximum stock levels within budgetary target.
. Liaise directly with external suppliers included within the approved supplier database.
. Monitoring the shipment to and from repair centres of Customer Property and fassets.
. Arrange van collections and liaise with all approved couriers

Skills required for the job

. Ability to support their Team Leader and Line Manager through transformational changes.
. Ability to process complex ideas and think logically; perceives and understands others.
. Commercially aware.
. Possesses the ability to take well-evaluated risks and be bold in making decisions and taking action.
. Acts with integrity and takes responsibility for own actions and responses.
. Customer facing; strong interpersonal skills, assertive, financial awareness.
. Competent on systems reporting tools and using data to drive efficiencies.
. Personal attributes; have initiative, a pro-active approach to dealing with customer issues, must take ownership of situations and be accountable.
. Ability to perform on Microsoft Office App's
. Perform any task deemed fit by the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager

Connected leaders behaviours
. Collaborative Partner
. Solution Focused Achiever
. Customer Champion

Experience you would be expected to have

. Strong problem-solving skills with a logical mind - MANDATORY
. Excellent oral and written communication and presentation skills - MANDATORY
. Highly motivated; consistently takes initiative; demonstrated ability to work independently and under supervision - MANDATORY
. Excellent attention to detail - MANDATORY
. Positive, ambitious, proactive and enthusiastic to change - MANDATORY
. Ability to multi-task in a fast-paced environment - MANDATORY
. Fork Lift Truck Experience - Preferable

Key decisions
. Improvement of efficiency metrics
. Take ownership and be accountable on key decisions
. Provide direction and callout improvement within the team