Senior Technical Services Engineer - 6 Month Fixed Term Contract - Staffordshire - Immediate Start!

High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, Identity Access/Enta, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access.

Client HQ & Datacentre is in Stoke on Trent - Hybrid Working as Standard, 1 possibly 2 days on site per week

£50,000 (includes £5,000 Car Allowance) + Hybrid & Flexi-Working - 2 x Days Per Week at the Client Datacentre

The Client: Are a well-known High St and Online retailer who are seeking a Senior Technical Services Engineer who specialises in Microsoft Applications and Wintel Servers supporting a UK wide infrastructure.

Objective: Working in a Team of IT Engineers, you will deliver first class 3rd Line Technical Support and resolving P1 & P2 scenarios effectively.

Key Technical areas of your remit:

High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, IAM, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access.

Investigation of P1 and P2 Incidents, MS Desktop Applications, Windows Servers, Virtualisation and Storage Components, Availability Groups, Failover Clustering, Fault Finding, Diagnostics and Documentation of Complex Issues.

Liaising with 3rd party suppliers. Experience of supporting Servers, Virtualised and Storage activities through a Development, Design, Test and Implementation through a 360 Degree life cycle.

Key Technical Skills:

• Windows/Wintel Server Genealogy
• M365/O365
• Cloud Azure & Azure Active Directory
• Active Directory Manager
• SCCM and/or Endpoint
• Identity Access/ENTA
• MS Defender
• VMWare Products Configuration and Administration
• Storage and Hosting
• Experience of resolving P1 & P2 scenarios effectively
• BAU tasks as required
• ITIL

Any of the following Certifications will be highly advantageous:

• Experience as an Technical Services Analyst or Hosting & Storage Engineer
• ITIL Foundation Certificate
• Microsoft Certified Systems Administrator (MCSA)
• Microsoft Certified Systems Engineer (MCSE)
• VMWare Certified Professional (VCP)
• Experience with Microsoft Azure (desirable)
• Experience with Microsoft 365 (essential)
• Experience with Microsoft Entra (essential)
• Experience with Microsoft Exchange Server (desirable)
• Experience with Active Directory Policy (Group Policy) Administration (essential)
• Experience with E-Mail Filtering Systems (desirable)
• Experience with Enterprise Anti-Virus solutions (desirable)
• Experience with SCOM & Enterprise Monitoring (desirable)
• Strong experience of creating and managing virtual and physical Servers for UNIX and Windows variant O/S
• knowledge of enterprise data storage devices (SANs).

Call today!