Global Technology Solutions Ltd
Reading, Berkshire
Job Title: SC/DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3rd Line customer support across a multitude of areas; Server and Storage, Networks and Desktop Workstations. You will have proven experience of working with VMWare from version 5 and upwards. You will be able to work independently or as a team player. You should possess good written and verbal communication skills and be able to work with all support teams and suppliers You will be able to explain and demonstrate your current experience as well as pick up and manage projects through to completion. The job will require initiative and someone who can think on their feet as well as deal with multiple issues at once. Good working knowledge of Extreme, Cisco, Dell and HPE Switches would be advantageous along with Juniper and palo alto Firewalls. This role is strategically important in the continued development of IT Services in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a diverse amount of tasks. Daily tasks will be to ensure live service is not impacted and daily testing can continue with as little to no downtime as possible. They will also consist of finding ways to eradicate future issues and investigate how the solution could be developed. DETAILED JOB DESCRIPTION: * Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config/Deployment, Server and Storage support, VMware Administration * Config/Management, System Build, File Storage Management and System Administration. * Operational Server Support and can include troubleshooting of Windows, SCOM, SCCM, Storage & Backup environments as part of your team responsibilities. * Experience of working in controlled Data Centre environments. * Day-to-Day Management of the Network Environment including troubleshooting, config changes, cabling, and proactive monitoring * Day-to-Day Management of the Desktop Environment including troubleshooting, software updates, AV and monitoring * Project engagement and investigating where the current solution could be developed ESSENTIALS SKILLS/QUALIFICATIONS: * 5+ Windows XP/7/10/11 experience * 5+ Windows Server 2012/2016/2019/2022 infrastructure experience, OS install and configuration, imaging, Active Directory knowledge, understanding of Group Policies/DNS/DHCP/DFS etc. * 3+ years of VMWare experience implementing and administering enterprise class VMWare systems * Provide planning, installation, configuring, and upgrading support for vCenter Server and VMWare ESXi * Demonstrated experience and strong aptitude for creating documentation of designs and solutions * Proficient with disaster recovery concepts, implementation, troubleshooting, and performance tuning is strongly preferred * Strong Experience utilizing PowerShell Scripting for virtualization automation * HCI and Hyper-V experience * DELL/HP Converged infrastructure Server. * HPE/DELL Hardware array/Storage and MS Storage spaces direct * Cloud - Azure Infrastructure Trained or knowledge. * Symantec NetBackup, Veeam Backup * Symantec MFA * Technical proficiency in server and storage hardware and software; ability to consult with other IT groups on system designs and support as a recognized technical expert. * Good Knowledge and understanding of Microsoft RDS, WSUS, SCCM, and SCOM. * Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage and Backup infrastructure and workstations. * Understand performance monitoring and be able to produce performance reports. * Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments * Desktop Workstations experience, deploy patches, software upgrades * Security Clearance DESIRABLE SKILLS/QUALIFICATIONS: * Azure Cloud/Oracle Cloud * Left Hand Storage * EMC Networker/Unity * HPe 3PAR, SAN, MSA and StoreOnce * Project Management experience * ITIL Foundation and Transition * Skilled CCNA/CCNP * Linux knowledge and understanding If you have the skills required, please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
26/04/2024
Project-based
Job Title: SC/DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3rd Line customer support across a multitude of areas; Server and Storage, Networks and Desktop Workstations. You will have proven experience of working with VMWare from version 5 and upwards. You will be able to work independently or as a team player. You should possess good written and verbal communication skills and be able to work with all support teams and suppliers You will be able to explain and demonstrate your current experience as well as pick up and manage projects through to completion. The job will require initiative and someone who can think on their feet as well as deal with multiple issues at once. Good working knowledge of Extreme, Cisco, Dell and HPE Switches would be advantageous along with Juniper and palo alto Firewalls. This role is strategically important in the continued development of IT Services in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a diverse amount of tasks. Daily tasks will be to ensure live service is not impacted and daily testing can continue with as little to no downtime as possible. They will also consist of finding ways to eradicate future issues and investigate how the solution could be developed. DETAILED JOB DESCRIPTION: * Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config/Deployment, Server and Storage support, VMware Administration * Config/Management, System Build, File Storage Management and System Administration. * Operational Server Support and can include troubleshooting of Windows, SCOM, SCCM, Storage & Backup environments as part of your team responsibilities. * Experience of working in controlled Data Centre environments. * Day-to-Day Management of the Network Environment including troubleshooting, config changes, cabling, and proactive monitoring * Day-to-Day Management of the Desktop Environment including troubleshooting, software updates, AV and monitoring * Project engagement and investigating where the current solution could be developed ESSENTIALS SKILLS/QUALIFICATIONS: * 5+ Windows XP/7/10/11 experience * 5+ Windows Server 2012/2016/2019/2022 infrastructure experience, OS install and configuration, imaging, Active Directory knowledge, understanding of Group Policies/DNS/DHCP/DFS etc. * 3+ years of VMWare experience implementing and administering enterprise class VMWare systems * Provide planning, installation, configuring, and upgrading support for vCenter Server and VMWare ESXi * Demonstrated experience and strong aptitude for creating documentation of designs and solutions * Proficient with disaster recovery concepts, implementation, troubleshooting, and performance tuning is strongly preferred * Strong Experience utilizing PowerShell Scripting for virtualization automation * HCI and Hyper-V experience * DELL/HP Converged infrastructure Server. * HPE/DELL Hardware array/Storage and MS Storage spaces direct * Cloud - Azure Infrastructure Trained or knowledge. * Symantec NetBackup, Veeam Backup * Symantec MFA * Technical proficiency in server and storage hardware and software; ability to consult with other IT groups on system designs and support as a recognized technical expert. * Good Knowledge and understanding of Microsoft RDS, WSUS, SCCM, and SCOM. * Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage and Backup infrastructure and workstations. * Understand performance monitoring and be able to produce performance reports. * Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments * Desktop Workstations experience, deploy patches, software upgrades * Security Clearance DESIRABLE SKILLS/QUALIFICATIONS: * Azure Cloud/Oracle Cloud * Left Hand Storage * EMC Networker/Unity * HPe 3PAR, SAN, MSA and StoreOnce * Project Management experience * ITIL Foundation and Transition * Skilled CCNA/CCNP * Linux knowledge and understanding If you have the skills required, please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Electrical Hardware Engineer Staffordshire (Hybrid) Up to £65,000 + benefits We have partnered with an organisation who specialises in digital transformations and operational technology who have been ahead of the game with their advanced systems for years. The business who are going from strength to strength, are looking to hire a Hardware Engineer to be part of the business's world class team ahead of their expanding project opportunities. The Hardware Engineer will be primary based in the office in Stafford and will be designing hardware systems using various hardware components for a key focus on MCCs, PLCs, Switchgear and Drives & Controls. Essential requirements for the Electrical Hardware Engineer Minimum of 5 years experience in a similar role with qualifications in this field Strong understanding of designing electrical panels containing PLC's and LV distribution systems. Design of containment systems and electrical cabling Proven experience of AutoCAD Electrical, Microsoft office products. Working with production to see the design through to completion. Mentoring experience with junior engineer Understanding of IEC BS EN 61439-1,Low-voltage switchgear and control gear assemblies Ability to develop technical solutions to meet customer and project expectations Working knowledge of BS7671 IEE 18th Edition Wiring Regulations Benefits of the Electrical Hardware Engineer 25 days holiday plus bank holidays Tailored pension planning scheme Life assurance policy and private health care Support in achieving professional engineer status (IEng, CEng) and professional memberships fees covered. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
26/04/2024
Full time
Electrical Hardware Engineer Staffordshire (Hybrid) Up to £65,000 + benefits We have partnered with an organisation who specialises in digital transformations and operational technology who have been ahead of the game with their advanced systems for years. The business who are going from strength to strength, are looking to hire a Hardware Engineer to be part of the business's world class team ahead of their expanding project opportunities. The Hardware Engineer will be primary based in the office in Stafford and will be designing hardware systems using various hardware components for a key focus on MCCs, PLCs, Switchgear and Drives & Controls. Essential requirements for the Electrical Hardware Engineer Minimum of 5 years experience in a similar role with qualifications in this field Strong understanding of designing electrical panels containing PLC's and LV distribution systems. Design of containment systems and electrical cabling Proven experience of AutoCAD Electrical, Microsoft office products. Working with production to see the design through to completion. Mentoring experience with junior engineer Understanding of IEC BS EN 61439-1,Low-voltage switchgear and control gear assemblies Ability to develop technical solutions to meet customer and project expectations Working knowledge of BS7671 IEE 18th Edition Wiring Regulations Benefits of the Electrical Hardware Engineer 25 days holiday plus bank holidays Tailored pension planning scheme Life assurance policy and private health care Support in achieving professional engineer status (IEng, CEng) and professional memberships fees covered. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
Cabling Engineer/Field Engineer Permanent Role Location - UK Wide (Travel to various sites) Salary - £25,000 - £35,000 Excellent Benefits My client are a well established IT managed service company who provide business to business solutions, in the retail, commercial and warehousing. Your responsibilities in the role Cat6 data cabling Cabling and containment, termination, replacing or installing cabinets. Switch installations AP installations Port Installations WIFI Installations Further information provided upon application ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
25/04/2024
Full time
Cabling Engineer/Field Engineer Permanent Role Location - UK Wide (Travel to various sites) Salary - £25,000 - £35,000 Excellent Benefits My client are a well established IT managed service company who provide business to business solutions, in the retail, commercial and warehousing. Your responsibilities in the role Cat6 data cabling Cabling and containment, termination, replacing or installing cabinets. Switch installations AP installations Port Installations WIFI Installations Further information provided upon application ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Portsmouth, Hampshire
Want to work for a company with great people and great progression opportunities? Look no further: The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting Hosted Telephony Solutions as well as general IT support. Who do this role suit? Those within a commutable distance of Southampton, Fareham, Havant. Those who are 1st line looking to move in to a 2nd Line Telco support role Those who are working in a 2nd Line Telco role, who are seeking an opportunity to further upskill. Those who are passionate, driven and keen to learn. The ideal candidate, will have experience across the following areas; Experience in Microsoft environments, Microsoft 365 or similar Cabling and Networking, including Switches. Hosted Telephony Solutions. Routers and Firewalls such as WatchGuard. Virtual & On-Prem Servers As you will be working as part of a team and will be in regular contact with my clients growing customer base then your communications, both written and verbal must be very strong. This is an excellent opportunity to join a company that would be able to offer further career opportunities along with some excellent training opportunities. To apply, please send your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
25/04/2024
Full time
Want to work for a company with great people and great progression opportunities? Look no further: The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting Hosted Telephony Solutions as well as general IT support. Who do this role suit? Those within a commutable distance of Southampton, Fareham, Havant. Those who are 1st line looking to move in to a 2nd Line Telco support role Those who are working in a 2nd Line Telco role, who are seeking an opportunity to further upskill. Those who are passionate, driven and keen to learn. The ideal candidate, will have experience across the following areas; Experience in Microsoft environments, Microsoft 365 or similar Cabling and Networking, including Switches. Hosted Telephony Solutions. Routers and Firewalls such as WatchGuard. Virtual & On-Prem Servers As you will be working as part of a team and will be in regular contact with my clients growing customer base then your communications, both written and verbal must be very strong. This is an excellent opportunity to join a company that would be able to offer further career opportunities along with some excellent training opportunities. To apply, please send your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Field Engineer M4 Corridor (90% out on the road client sites between Bristol and Reading) £25,000 per year Plus Company Vehicle + Bonuses 25 days holiday plus bank holidays, Pension, Life Insurance etc. Skills and Experience: Deploy and install IT equipment, including Switches, access points, TVs, and computer equipment, at customer sites. Attend customer sites to complete PPM activity (equipment checklists & cleaning) Maintain stock inventory at your location - collect and return items to a designated location Provide accurate weekly time and expense sheets. Complete detailed and accurate reports for each job attended. Liaise with the service desk and projects team to confirm work orders and resolve issues at customer sites. Demonstrate an understanding of Trust Systems ISO Certifications and the obligations within this role. To demonstrate an understanding of Trust Systems ISO certifications and the obligations within this role Previous experience in shop fitting, IT installation or data cabling would be advantageous but not essential - full training will be provided. Existing IPAF, CSCS, ECS cards would be advantageous but not essential. Physically fit and able to perform tasks that involve extensive manual handling, use of ladders, and power tools. Hold a full UK driving license, as extensive travel throughout the UK and occasionally overseas is required The Opportunity: My client are currently seeking an IT Field Service Engineer to join their dynamic team - although this is a technology focused role, it would suit someone who has done previous shop fit-outs, office installations, etc. as there will be some manual labour involved on some projects. In this role, you will be responsible for travelling along the M4 Corridor to install enclosures and networking/Wi-Fi equipment for their clients and there will be opportunities to carry-out IT equipment replacements, decommissioning of set-ups and deploying equipment to meet customer requirements on a per project basis. NB: This role is physically demanding and will involve significant time spent away from home due to travel requirements. Please call John Noonan here at ISR Recruitment to learn more?
25/04/2024
Full time
IT Field Engineer M4 Corridor (90% out on the road client sites between Bristol and Reading) £25,000 per year Plus Company Vehicle + Bonuses 25 days holiday plus bank holidays, Pension, Life Insurance etc. Skills and Experience: Deploy and install IT equipment, including Switches, access points, TVs, and computer equipment, at customer sites. Attend customer sites to complete PPM activity (equipment checklists & cleaning) Maintain stock inventory at your location - collect and return items to a designated location Provide accurate weekly time and expense sheets. Complete detailed and accurate reports for each job attended. Liaise with the service desk and projects team to confirm work orders and resolve issues at customer sites. Demonstrate an understanding of Trust Systems ISO Certifications and the obligations within this role. To demonstrate an understanding of Trust Systems ISO certifications and the obligations within this role Previous experience in shop fitting, IT installation or data cabling would be advantageous but not essential - full training will be provided. Existing IPAF, CSCS, ECS cards would be advantageous but not essential. Physically fit and able to perform tasks that involve extensive manual handling, use of ladders, and power tools. Hold a full UK driving license, as extensive travel throughout the UK and occasionally overseas is required The Opportunity: My client are currently seeking an IT Field Service Engineer to join their dynamic team - although this is a technology focused role, it would suit someone who has done previous shop fit-outs, office installations, etc. as there will be some manual labour involved on some projects. In this role, you will be responsible for travelling along the M4 Corridor to install enclosures and networking/Wi-Fi equipment for their clients and there will be opportunities to carry-out IT equipment replacements, decommissioning of set-ups and deploying equipment to meet customer requirements on a per project basis. NB: This role is physically demanding and will involve significant time spent away from home due to travel requirements. Please call John Noonan here at ISR Recruitment to learn more?
Electrical Engineer Stone, Staffordshire Up to £65,000 VIQU have partnered with a leading entity in operational technology and digital transformation. They boast a longstanding reputation for advanced system integration, with expertise in optimising efficiency and achieving impressive performance on a large scale. Their commitment to continuous innovation drives their forward-thinking approach. Operating in highly regulated and demanding industrial sectors, they have successfully executed pivotal projects across energy, renewables, water, and manufacturing domains. They are seeking skilled Electrical Engineers to join their Energy team, specialising in Electrical, Control & Instrumentation (E, C & I) design and implementation. The role entails designing electrical and control systems, particularly focusing on PLC based systems for thermal and hydro power generation. As the Electrical Engineer, your responsibilities include conducting site surveys, creating system designs, producing documentation, and providing support during site acceptance testing. The successful Electrical Engineer will possess expertise in control systems, field cabling systems, and control panel design, along with relevant education and proficiency in software such as Word, Autocad, and Excel. It is also desirable for the Electrical Engineer to have familiarity with specific control system platforms, site installation experience, knowledge of wiring regulations, and awareness of safety regulations. Essential Skills of the Electrical Engineer: - Experience in control systems within the energy market - Competency in field cabling systems including surveying and route identification - Competency in control panel design incorporating PLC, I/O, Comms cards, UPS's etc - Relevant education to at least degree level or HND with additional experience - Computer literacy with Word, Autocad, and Excel - Methodical approach to project interpretation and delivery - Understanding of Full Project Lifecycle - Hold a current full driving licence (UK or be able to easily convert to full UK) - Willingness to undergo a basic disclosure Scotland check. To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). Electrical Engineer Stone, Staffordshire Up to £65,000
23/04/2024
Full time
Electrical Engineer Stone, Staffordshire Up to £65,000 VIQU have partnered with a leading entity in operational technology and digital transformation. They boast a longstanding reputation for advanced system integration, with expertise in optimising efficiency and achieving impressive performance on a large scale. Their commitment to continuous innovation drives their forward-thinking approach. Operating in highly regulated and demanding industrial sectors, they have successfully executed pivotal projects across energy, renewables, water, and manufacturing domains. They are seeking skilled Electrical Engineers to join their Energy team, specialising in Electrical, Control & Instrumentation (E, C & I) design and implementation. The role entails designing electrical and control systems, particularly focusing on PLC based systems for thermal and hydro power generation. As the Electrical Engineer, your responsibilities include conducting site surveys, creating system designs, producing documentation, and providing support during site acceptance testing. The successful Electrical Engineer will possess expertise in control systems, field cabling systems, and control panel design, along with relevant education and proficiency in software such as Word, Autocad, and Excel. It is also desirable for the Electrical Engineer to have familiarity with specific control system platforms, site installation experience, knowledge of wiring regulations, and awareness of safety regulations. Essential Skills of the Electrical Engineer: - Experience in control systems within the energy market - Competency in field cabling systems including surveying and route identification - Competency in control panel design incorporating PLC, I/O, Comms cards, UPS's etc - Relevant education to at least degree level or HND with additional experience - Computer literacy with Word, Autocad, and Excel - Methodical approach to project interpretation and delivery - Understanding of Full Project Lifecycle - Hold a current full driving licence (UK or be able to easily convert to full UK) - Willingness to undergo a basic disclosure Scotland check. To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). Electrical Engineer Stone, Staffordshire Up to £65,000
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture/Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & Servers running Microsoft Server / Workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control Workstation and Server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and Servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, Switches, Firewalls Routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments.
22/04/2024
Full time
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture/Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & Servers running Microsoft Server / Workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control Workstation and Server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and Servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, Switches, Firewalls Routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments.