Request Technology - Craig Johnson
Chicago, Illinois
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
10/05/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
10/05/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Data and Security Network Engineer - Investment Banking, Checkpoint/Fortinet/Juniper/Cisco/BlueCoat/ITSM J ob Description: We seek those who can demonstrate an appreciation of Networking infrastructure and how it is designed, deployed and used. Working here, you will focus on delivering the requirements of key stakeholders and supporting multiple technical teams to identify end to end solutions that balance business, security, availability and resiliency requirements. Key accountabilities Working with DMZ architectures and design patterns for high availability, security and resiliency Analysing, developing and deploying Firewall policy on CheckPoint, Fortinet and Juniper Firewall platforms Developing or update documentation to reflect new additions or modifications in the environment; will need to facilitate the hand into Operations of new implementations Skills and Experience Experience of working in highly available network environment utilising multiple network and security technologies Experience in capturing requirements, producing high level and low level designs and implementing designs into the production environment under Change Control Experience in producing and maintaining implementation plans for complex network and security implementations A working knowledge of VPN configuration on Cisco platforms is required A working knowledge of Cisco Nexus and/or Catalyst and/or ASR architecture and Operating Systems, with hands on design and configuration experience, would be an advantage. Inside IR35 - 2 to 3 days a week in the office - candidate must be based near Ascot/Woking/Sunningdale/Fleet/Farnborough By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
10/05/2024
Project-based
Data and Security Network Engineer - Investment Banking, Checkpoint/Fortinet/Juniper/Cisco/BlueCoat/ITSM J ob Description: We seek those who can demonstrate an appreciation of Networking infrastructure and how it is designed, deployed and used. Working here, you will focus on delivering the requirements of key stakeholders and supporting multiple technical teams to identify end to end solutions that balance business, security, availability and resiliency requirements. Key accountabilities Working with DMZ architectures and design patterns for high availability, security and resiliency Analysing, developing and deploying Firewall policy on CheckPoint, Fortinet and Juniper Firewall platforms Developing or update documentation to reflect new additions or modifications in the environment; will need to facilitate the hand into Operations of new implementations Skills and Experience Experience of working in highly available network environment utilising multiple network and security technologies Experience in capturing requirements, producing high level and low level designs and implementing designs into the production environment under Change Control Experience in producing and maintaining implementation plans for complex network and security implementations A working knowledge of VPN configuration on Cisco platforms is required A working knowledge of Cisco Nexus and/or Catalyst and/or ASR architecture and Operating Systems, with hands on design and configuration experience, would be an advantage. Inside IR35 - 2 to 3 days a week in the office - candidate must be based near Ascot/Woking/Sunningdale/Fleet/Farnborough By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
IT Project Manager Initial freelance contract until end of 2024 + extensions 100% remote possible Our client: Provides High Performance Mixed Signal and Standard Product solutions that leverage its leading RF, Analog, Power Management, Interface, Security and Digital Processing expertise. These innovations are used in a wide range of automotive, identification, wireless infrastructure, lighting, industrial, mobile, consumer and computing applications. A global semiconductor company with operations in more than 45 countries, over 45.000 employees and a revenue of over $10 billion. Department: The department Generic IT Solutions is providing IT infrastructure Services and develops new advanced infrastructure services for our client. Services include IAAS, Connectivity & Telecom, Workplace and support, IAM, and collaboration. The operational services are provided by global external partners. On behalf of our client, the IT Infrastructure Solutions team develops solutions which include architecture, design, roadmap and infrastructure standards. The team is responsible for running IT improvement and innovation projects (eg SDDC, ), as well as globally service delivery management. Project/Job Summary: You will work on the Modern Workplace (Intune) and Linux projects and will be responsible for deploying the product into Production (enrolling new users, migrating existing ones, etc.). The definition of a Modern Workplace is an operational setup which has been professionally designed to meet both the physical and technological needs of both your business and its employees. A Modern Workplace drives company-wide business transformation by utilizing the latest Microsoft technology to power and streamline business operations and empower employees to do their best work around the clock. You will be part of a team managing the project through all phases of the product life cycle from definition to launch and as previously stated your responsibility will be for the deploy/launch phase You will work closely with a worldwide diverse group of engineers, vendors, and subcontractors. You will assist business managers and technical teams in overseeing adherence to established processes, scheduling, risk management, agendas, minutes, action item tracking and project reporting. Responsibilities: . Collaborate with stakeholders to understand their MDM/Linux needs and objectives. . Prepare weekly reports tracking project progress/stakeholder management. . Develop comprehensive project plans, timelines, and budgets. . Conduct risk assessment and develop mitigation strategies. . Serve as the primary point of contact, maintaining communication to provide project updates and concerns. . Manage expectations and ensure alignment between project stakeholders, including internal teams, external vendors and users. . Monitor project progress against established timelines and budgets. . Identify and address issues and risks proactively, implement corrective actions. . Work on the Adoption and Change area in order to prepare and facilitate the rollout. . Rollout/Deploy mobile device management and Linux throughout the estate (7k+ devices) . Ability to work in an agile environment and leading an agile team . Proficient in activity and resource planning - Excellent time management skills - Effective organization and team motivation skills - Experience with Organizational Change mgmt. and Stakeholder mgmt. practices Preferred Skills: . SAFe PO/PM certified . Experience with device management tools is a plus . Experience with project scheduling tools such as MS Project . MBA or business acumen . Experience in ServiceNow ticket platforms . Experience with O365/ProPlus Soft skills: . Excellent communication skills, both written and verbal . Excellent leadership skills . Detailed oriented self-motivated individual who adapts well to change . Candidate must be able to adjust work schedule when required to support morning or evening calls
10/05/2024
Project-based
IT Project Manager Initial freelance contract until end of 2024 + extensions 100% remote possible Our client: Provides High Performance Mixed Signal and Standard Product solutions that leverage its leading RF, Analog, Power Management, Interface, Security and Digital Processing expertise. These innovations are used in a wide range of automotive, identification, wireless infrastructure, lighting, industrial, mobile, consumer and computing applications. A global semiconductor company with operations in more than 45 countries, over 45.000 employees and a revenue of over $10 billion. Department: The department Generic IT Solutions is providing IT infrastructure Services and develops new advanced infrastructure services for our client. Services include IAAS, Connectivity & Telecom, Workplace and support, IAM, and collaboration. The operational services are provided by global external partners. On behalf of our client, the IT Infrastructure Solutions team develops solutions which include architecture, design, roadmap and infrastructure standards. The team is responsible for running IT improvement and innovation projects (eg SDDC, ), as well as globally service delivery management. Project/Job Summary: You will work on the Modern Workplace (Intune) and Linux projects and will be responsible for deploying the product into Production (enrolling new users, migrating existing ones, etc.). The definition of a Modern Workplace is an operational setup which has been professionally designed to meet both the physical and technological needs of both your business and its employees. A Modern Workplace drives company-wide business transformation by utilizing the latest Microsoft technology to power and streamline business operations and empower employees to do their best work around the clock. You will be part of a team managing the project through all phases of the product life cycle from definition to launch and as previously stated your responsibility will be for the deploy/launch phase You will work closely with a worldwide diverse group of engineers, vendors, and subcontractors. You will assist business managers and technical teams in overseeing adherence to established processes, scheduling, risk management, agendas, minutes, action item tracking and project reporting. Responsibilities: . Collaborate with stakeholders to understand their MDM/Linux needs and objectives. . Prepare weekly reports tracking project progress/stakeholder management. . Develop comprehensive project plans, timelines, and budgets. . Conduct risk assessment and develop mitigation strategies. . Serve as the primary point of contact, maintaining communication to provide project updates and concerns. . Manage expectations and ensure alignment between project stakeholders, including internal teams, external vendors and users. . Monitor project progress against established timelines and budgets. . Identify and address issues and risks proactively, implement corrective actions. . Work on the Adoption and Change area in order to prepare and facilitate the rollout. . Rollout/Deploy mobile device management and Linux throughout the estate (7k+ devices) . Ability to work in an agile environment and leading an agile team . Proficient in activity and resource planning - Excellent time management skills - Effective organization and team motivation skills - Experience with Organizational Change mgmt. and Stakeholder mgmt. practices Preferred Skills: . SAFe PO/PM certified . Experience with device management tools is a plus . Experience with project scheduling tools such as MS Project . MBA or business acumen . Experience in ServiceNow ticket platforms . Experience with O365/ProPlus Soft skills: . Excellent communication skills, both written and verbal . Excellent leadership skills . Detailed oriented self-motivated individual who adapts well to change . Candidate must be able to adjust work schedule when required to support morning or evening calls
NO SPONSORSHIP 2nd Shift - Production Server/Desktop Administration - UC4 Scheduler 2nd Shift: Tuesday-Saturday (2:30pm-11pm cst) The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. You would be a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Primary Duties and Responsibilities Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Employing first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Technical Skills Working knowledge of ITIL principles Understands technical monitoring and metrics Sophisticated understanding of enterprising technology Understanding of Scheduling (UC4/Control-M) Network Unix/Linux Windows Storage Mainframe MQ (stop/start/recycle) Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Bachelor's degree 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 5+ years working knowledge of an open systems scheduling product (UC4). 3 + years work knowledge of cloud environment DevOps experience desired but not required.
09/05/2024
Full time
NO SPONSORSHIP 2nd Shift - Production Server/Desktop Administration - UC4 Scheduler 2nd Shift: Tuesday-Saturday (2:30pm-11pm cst) The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. You would be a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Primary Duties and Responsibilities Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Employing first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Technical Skills Working knowledge of ITIL principles Understands technical monitoring and metrics Sophisticated understanding of enterprising technology Understanding of Scheduling (UC4/Control-M) Network Unix/Linux Windows Storage Mainframe MQ (stop/start/recycle) Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Bachelor's degree 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 5+ years working knowledge of an open systems scheduling product (UC4). 3 + years work knowledge of cloud environment DevOps experience desired but not required.
NO SPONSORSHIP 2nd Shift - Production Server/Desktop Administration - UC4 Scheduler 2nd Shift: Tuesday-Saturday (2:30pm-11pm cst) The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. You would be a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Primary Duties and Responsibilities Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Employing first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Technical Skills Working knowledge of ITIL principles Understands technical monitoring and metrics Sophisticated understanding of enterprising technology Understanding of Scheduling (UC4/Control-M) Network Unix/Linux Windows Storage Mainframe MQ (stop/start/recycle) Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Bachelor's degree 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 5+ years working knowledge of an open systems scheduling product (UC4). 3 + years work knowledge of cloud environment DevOps experience desired but not required.
09/05/2024
Full time
NO SPONSORSHIP 2nd Shift - Production Server/Desktop Administration - UC4 Scheduler 2nd Shift: Tuesday-Saturday (2:30pm-11pm cst) The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. You would be a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Primary Duties and Responsibilities Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Employing first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Technical Skills Working knowledge of ITIL principles Understands technical monitoring and metrics Sophisticated understanding of enterprising technology Understanding of Scheduling (UC4/Control-M) Network Unix/Linux Windows Storage Mainframe MQ (stop/start/recycle) Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Bachelor's degree 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 5+ years working knowledge of an open systems scheduling product (UC4). 3 + years work knowledge of cloud environment DevOps experience desired but not required.
Are you a talented Hardware Engineer seeking an innovative role in IoT and smart technology? Lynx Recruitment is recruiting for a Senior Hardware Engineer to join our clients' team in Cambridge, UK. You will work in their state-of-the-art office adjacent to the prestigious Cambridge Science Park, with access to prototype labs, equipment and collaboration spaces. As a key member of the hardware team, you will design, develop and test innovative narrowband RF devices and modules. Responsibilities: Support hardware development projects from concept to production Design and layout PCBs, select components, create prototypes Perform testing to verify and validate product performance Execute field trials and manage external test facilities Collaborate with software, operations and test engineers Requirements: Degree in Electronic/Electrical Engineering or similar experience 5+ years hardware design and test experience Knowledge of RF systems, cellular protocols, TCP/IP, etc. Proficiency with Altium, CAD tools and lab equipment Excellent analytical and troubleshooting skills Strong communication and teamwork abilities Our client offers a competitive salary, share options, health insurance, pension contributions and 25 days holiday. If you are seeking to progress your career in IoT/electronics design at an innovative tech company, apply today!
09/05/2024
Full time
Are you a talented Hardware Engineer seeking an innovative role in IoT and smart technology? Lynx Recruitment is recruiting for a Senior Hardware Engineer to join our clients' team in Cambridge, UK. You will work in their state-of-the-art office adjacent to the prestigious Cambridge Science Park, with access to prototype labs, equipment and collaboration spaces. As a key member of the hardware team, you will design, develop and test innovative narrowband RF devices and modules. Responsibilities: Support hardware development projects from concept to production Design and layout PCBs, select components, create prototypes Perform testing to verify and validate product performance Execute field trials and manage external test facilities Collaborate with software, operations and test engineers Requirements: Degree in Electronic/Electrical Engineering or similar experience 5+ years hardware design and test experience Knowledge of RF systems, cellular protocols, TCP/IP, etc. Proficiency with Altium, CAD tools and lab equipment Excellent analytical and troubleshooting skills Strong communication and teamwork abilities Our client offers a competitive salary, share options, health insurance, pension contributions and 25 days holiday. If you are seeking to progress your career in IoT/electronics design at an innovative tech company, apply today!
MSAT PPS Engineer (m/f/d) - GxP/GDP/highly regulated production/process management/Agile/English and German Project : For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified MSAT PPS Engineer m/f/d). Background : The Manufacturing Science & Technology Team (MSAT) is working in an agile Framework. We are shaping and continuously improving the manufacturing of highly integrated sensors and cartridges (S&C). Our service scope starts with input to first concept ideas, continues through a fast and effective design transfer from development into routine manufacturing and finally ensures a robust and sustainable product care phase over the entire life cycle. Organized in Sub-Networks, Squads are at the center of our agile Organization and are supported by competencies organized in chapters. With this setup, we adapt to changing priorities and support the dynamic needs within the S&C organization. We foster agile ways of working, build trust as strategic business partners and help to break down silos between areas by: driving collaboration inside and outside of Operations, leveraging continuous learning with an extraordinary team in a rewarding environment, developing our capabilities to contribute more to the team and the organization, mastering complexity with unique expertise by taking data driven decisions and implementing standardized digital solutions, embracing new technologies to enable tailored development and fast market access with our global partners and delivering our contributions in a way that lives up to our commitments to each other and our values: Courage, Transparency, Open Mindedness and Can Do Attitude. This all leads to developing and producing highly integrated, quality S&C products that serve our customers' needs throughout the entire life cycle. The perfect candidate has an educational background within Engineering or Life Sciences as well as experience in a highly regulated production environment. First experience with GxP is required and experience with process management is of advantage. Tasks & Responsibilities: * Analysis, documentation and review of sensor QC results * Routine Analysis, documentation and review of sensor QC results * Monitoring, analysis and handling of issues occurring during release testing * Preparation and execution of deviation notifications, variances, changes, out of specifications and CAPAs * Drive and lead QC related topics and initiatives * Definitions of Working Instructions and general documents, improvement of the QC processes and tools * Communication and coordination with internal and external partners (eg production, quality assurance, engineering support and development) Must Haves: * Education in Engineering, natural sciences or related field * First experience in a highly regulated production environment * First experience GxP, especially with good documentation practice * Experience in process management (Change, deviation management, product risk analysis) is of advantage * Interest in agile methodologies or project management techniques and in delivering on targets * Autonomous and flexible team player with the ability for self reflection. In a Matrix organization you recognize how to optimize your and the organization's impact by living a culture of accountability and shaping the working model in alignment with your interfaces * Ability to deal with difficult situations and resolve conflicting perspectives by an open and solution oriented mindset while inspiring others with servant leadership style as well as your outstanding technical expertise * Thinking strategically and set concrete objectives with an entrepreneurial mindset showing excellent budget and timeline ownership * Fluent in both English and German Nice to Have: * Database handling (SQL, Snowflake) and experience with software projects * Experience with statistical analysis * Coordinative or lead experience in project or production environment * Knowledge of lean methods * Beneficially, you have professional experience in a highly regulated industry, ideally in the pharmaceutical or medical sector. Reference Nr.: 923352SDA Role : MSAT PPS Engineer (m/f/d) Industrie : Pharma Workplace : Rotkreuz Pensum : 80-100% (Home Office: max. 40-60%) Start : 01/06/2024 Duration : 12 unlimited Deadline : 26.05.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
09/05/2024
Project-based
MSAT PPS Engineer (m/f/d) - GxP/GDP/highly regulated production/process management/Agile/English and German Project : For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified MSAT PPS Engineer m/f/d). Background : The Manufacturing Science & Technology Team (MSAT) is working in an agile Framework. We are shaping and continuously improving the manufacturing of highly integrated sensors and cartridges (S&C). Our service scope starts with input to first concept ideas, continues through a fast and effective design transfer from development into routine manufacturing and finally ensures a robust and sustainable product care phase over the entire life cycle. Organized in Sub-Networks, Squads are at the center of our agile Organization and are supported by competencies organized in chapters. With this setup, we adapt to changing priorities and support the dynamic needs within the S&C organization. We foster agile ways of working, build trust as strategic business partners and help to break down silos between areas by: driving collaboration inside and outside of Operations, leveraging continuous learning with an extraordinary team in a rewarding environment, developing our capabilities to contribute more to the team and the organization, mastering complexity with unique expertise by taking data driven decisions and implementing standardized digital solutions, embracing new technologies to enable tailored development and fast market access with our global partners and delivering our contributions in a way that lives up to our commitments to each other and our values: Courage, Transparency, Open Mindedness and Can Do Attitude. This all leads to developing and producing highly integrated, quality S&C products that serve our customers' needs throughout the entire life cycle. The perfect candidate has an educational background within Engineering or Life Sciences as well as experience in a highly regulated production environment. First experience with GxP is required and experience with process management is of advantage. Tasks & Responsibilities: * Analysis, documentation and review of sensor QC results * Routine Analysis, documentation and review of sensor QC results * Monitoring, analysis and handling of issues occurring during release testing * Preparation and execution of deviation notifications, variances, changes, out of specifications and CAPAs * Drive and lead QC related topics and initiatives * Definitions of Working Instructions and general documents, improvement of the QC processes and tools * Communication and coordination with internal and external partners (eg production, quality assurance, engineering support and development) Must Haves: * Education in Engineering, natural sciences or related field * First experience in a highly regulated production environment * First experience GxP, especially with good documentation practice * Experience in process management (Change, deviation management, product risk analysis) is of advantage * Interest in agile methodologies or project management techniques and in delivering on targets * Autonomous and flexible team player with the ability for self reflection. In a Matrix organization you recognize how to optimize your and the organization's impact by living a culture of accountability and shaping the working model in alignment with your interfaces * Ability to deal with difficult situations and resolve conflicting perspectives by an open and solution oriented mindset while inspiring others with servant leadership style as well as your outstanding technical expertise * Thinking strategically and set concrete objectives with an entrepreneurial mindset showing excellent budget and timeline ownership * Fluent in both English and German Nice to Have: * Database handling (SQL, Snowflake) and experience with software projects * Experience with statistical analysis * Coordinative or lead experience in project or production environment * Knowledge of lean methods * Beneficially, you have professional experience in a highly regulated industry, ideally in the pharmaceutical or medical sector. Reference Nr.: 923352SDA Role : MSAT PPS Engineer (m/f/d) Industrie : Pharma Workplace : Rotkreuz Pensum : 80-100% (Home Office: max. 40-60%) Start : 01/06/2024 Duration : 12 unlimited Deadline : 26.05.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
08/05/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
08/05/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
Unique opportunity to join a World Class, innovative organization! Generous relocation package to Belgium offered to EU nationals. About the Company: Our Client is a distinguished professional services firm with decades of SAP expertise, guiding clients in transforming their organizations. Their focus lies in leveraging the SAP S/4 HANA platform, offering solutions in enterprise transformation, finance, and supply chain. They incorporate advanced technologies such as artificial intelligence, blockchain, and IoT. With excellent training and development opportunities, this could be the opportunity which propels your career. Position: SAP Logistics (PP PM QM) Consultant Role Overview: SAP Supply Chain Specialist in Manufacturing and Operations (Enterprise Asset Management). Expertise in SAP PP, QM, and/or PM. Key participant in implementing SAP solutions for clients in Plant Maintenance (PM), Production Planning (PP or PP-PI), and Quality (QM). Responsibilities: Solution design, build, and test. Team management. Change management. End-user support & training. Business process design and modelling. Implementation of processes in SAP. Contribution to greenfield S/4HANA implementations OR rollouts. Focus on growth and development of the SAP Supply Chain group in Production, Quality, and Maintenance. Qualifications: Extended knowledge of SAP PP and/or QM and/or PM. In-depth understanding of production in discrete or process industry, quality management, and asset/plant maintenance processes. 3-8 years of project experience in SAP PM, SAP PP, SAP QM. Experience in other SAP modules such as MM, MES, PS, or CS is an asset. Benefits: Customizable rewards plan tailored to individual lifestyle and priorities. Sustainable transportation options. Flexible work arrangements, incorporating a hybrid workplace model (home office and on-site). Provision of well-being tips and activities. Additional health benefits and opportunities for insurance coverage. Apply now and be a part of their transformative journey in shaping the future of professional services!
08/05/2024
Full time
Unique opportunity to join a World Class, innovative organization! Generous relocation package to Belgium offered to EU nationals. About the Company: Our Client is a distinguished professional services firm with decades of SAP expertise, guiding clients in transforming their organizations. Their focus lies in leveraging the SAP S/4 HANA platform, offering solutions in enterprise transformation, finance, and supply chain. They incorporate advanced technologies such as artificial intelligence, blockchain, and IoT. With excellent training and development opportunities, this could be the opportunity which propels your career. Position: SAP Logistics (PP PM QM) Consultant Role Overview: SAP Supply Chain Specialist in Manufacturing and Operations (Enterprise Asset Management). Expertise in SAP PP, QM, and/or PM. Key participant in implementing SAP solutions for clients in Plant Maintenance (PM), Production Planning (PP or PP-PI), and Quality (QM). Responsibilities: Solution design, build, and test. Team management. Change management. End-user support & training. Business process design and modelling. Implementation of processes in SAP. Contribution to greenfield S/4HANA implementations OR rollouts. Focus on growth and development of the SAP Supply Chain group in Production, Quality, and Maintenance. Qualifications: Extended knowledge of SAP PP and/or QM and/or PM. In-depth understanding of production in discrete or process industry, quality management, and asset/plant maintenance processes. 3-8 years of project experience in SAP PM, SAP PP, SAP QM. Experience in other SAP modules such as MM, MES, PS, or CS is an asset. Benefits: Customizable rewards plan tailored to individual lifestyle and priorities. Sustainable transportation options. Flexible work arrangements, incorporating a hybrid workplace model (home office and on-site). Provision of well-being tips and activities. Additional health benefits and opportunities for insurance coverage. Apply now and be a part of their transformative journey in shaping the future of professional services!
*Hybrid, 3 days onsite, 2 days remote* *2nd shift, Tuesday - Saturday, 230pm to 11pm* A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using company approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing company approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Qualifications College degree in Computer Information Systems desired, but equivalent work experience will be considered 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite
07/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *2nd shift, Tuesday - Saturday, 230pm to 11pm* A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using company approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing company approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Qualifications College degree in Computer Information Systems desired, but equivalent work experience will be considered 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite
*Hybrid, 3 days onsite, 2 days remote* *2nd shift, Tuesday - Saturday, 230pm to 11pm* A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using company approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing company approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Qualifications College degree in Computer Information Systems desired, but equivalent work experience will be considered 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite
07/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *2nd shift, Tuesday - Saturday, 230pm to 11pm* A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using company approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing company approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Qualifications College degree in Computer Information Systems desired, but equivalent work experience will be considered 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite
NO SPONSORSHIP Associate Principal, Technology Operations - Production Support - 3rd SHIFT SALARY: $102k- $120k w 15% bonus no shift differential LOCATION: REMOTE 3rd shift, Tuesday - Saturday, 11pm - 730am Do you have Production Operations (not engineering) experience? Do you have experience with Schedulers? (UC4 or Control M) or other? Why are you seeking an off shift position? What is your experience level/experience with JCL/IBM? Production support for hardware and software problems ITIL applications and infrastructure problems incident management storage Unix Windows networking Business operations etc. The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Essential Duties and Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems Move between tactical & strategic Bachelors degree 5+ years experience production systems operations or an equivalent combination of education and work experience
07/05/2024
Full time
NO SPONSORSHIP Associate Principal, Technology Operations - Production Support - 3rd SHIFT SALARY: $102k- $120k w 15% bonus no shift differential LOCATION: REMOTE 3rd shift, Tuesday - Saturday, 11pm - 730am Do you have Production Operations (not engineering) experience? Do you have experience with Schedulers? (UC4 or Control M) or other? Why are you seeking an off shift position? What is your experience level/experience with JCL/IBM? Production support for hardware and software problems ITIL applications and infrastructure problems incident management storage Unix Windows networking Business operations etc. The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Essential Duties and Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems Move between tactical & strategic Bachelors degree 5+ years experience production systems operations or an equivalent combination of education and work experience
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
07/05/2024
Full time
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
Production Support, Technology Operations Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *3rd shift: Tuesday-Saturday 11pm-730am CST* *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years' experience production systems operations Working knowledge of ITIL principles Understands technical monitoring and metrics. Sophisticated understanding of enterprising technology Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Problem/Incident management experience Responsibilities Analyze and report upon Production capacity CI opportunities. Analyze and report upon Production critical-path processing CI opportunities. Stand-up SWAT's if needed to drive resolution of ongoing Production issues. Identifies and diagnoses complex problems and factors affecting Production performance. Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions. Move between tactical & strategic (ie Forecast system demands and recommend upgrades, expansions, and reconfigurations if/when needed) Consult & evangelize for operational best practices. Collaborate across domains (ie network, DB etc.) to assist with application tuning.
07/05/2024
Full time
Production Support, Technology Operations Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Remote in any of the following states: IL, TX, FL, GA, MA, MD, MN, NC, NJ, NY, DC, WI *3rd shift: Tuesday-Saturday 11pm-730am CST* *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years' experience production systems operations Working knowledge of ITIL principles Understands technical monitoring and metrics. Sophisticated understanding of enterprising technology Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Problem/Incident management experience Responsibilities Analyze and report upon Production capacity CI opportunities. Analyze and report upon Production critical-path processing CI opportunities. Stand-up SWAT's if needed to drive resolution of ongoing Production issues. Identifies and diagnoses complex problems and factors affecting Production performance. Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions. Move between tactical & strategic (ie Forecast system demands and recommend upgrades, expansions, and reconfigurations if/when needed) Consult & evangelize for operational best practices. Collaborate across domains (ie network, DB etc.) to assist with application tuning.
My client a major consultancy responsible for delivering essential public services around the world in areas including defence, space, international organisations, healthcare and Immigration/citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. My client has a world of opportunity in Europe and employs over 1000+ staff across 8 countries including Belgium, Luxembourg, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland. My client continuously strive for excellence, so we're passionate about sourcing the best professionals and we look for people who share our drive and own our values - Trust, Care, Innovation & Pride. My client is looking for a Cyber Security Expert to work full time and be based in the Benelux or France (close to St. Genis-Pouilly would be a plus). This role is permanent and will pay €80,000 a year and potentially can go up to €100,000 plus Excellent Benefits. Main Responsibilities for Cyber Security Expert Provide Technical security leadership within Serco Europe's operations, covering bids, acquisitions, projects, and BAU operations. This will include security requirements definition, architectural design work in collaboration with the Enterprise Architect Europe and his team of Solution Architects, advice and guidance on security issues, technical risk assessment, guidance on residual risk and mitigation strategies, application of security design patterns and best practices, etc. You will be responsible for providing assurance, management and control of cyber security and enhancing our Security posture in Serco Europe entities by staying abreast of the latest cyber security trends, threats, and technologies Serco Europe entities by staying abreast of the latest cyber security trends, threats, and technologies Ensure that the company knows as much as possible, as quickly as possible about potential security risks. You will be responsible for seeking, identifying, and reporting risks and systemic weaknesses in control effectiveness within Serco Europe Eliminate (or mitigate) reputational and security risks within Serco Europe, including identification of weaknesses, improvement areas, non-compliances, and technical debt Security review and analysis of proposed changes to operational services within Serco Europe, and providing security expertise on likely impact, mitigations, alternative strategies, etc. Engagement with internal and external audit and assurance providers, including IT Security Health Check suppliers, scoping test plans and helping stakeholders interpret the results of the tests and audits, as well as supporting the implementation of any remedial actions, where required Highly engaged in vulnerability management activities across Serco Europe (such as identification, reporting and mitigation/resolution) to reduce risk of exploit Contribute to on-going Security improvement initiatives, to ensure that our standard operating procedures, approaches, and protocols remain appropriate and align to Cyber Security best practice and Serco's policies and standards Production and management of the Security KPI's including driving improvements of the KPI's In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world. Successful Candidate The candidate should have a broad Information Security knowledge, with a deep and current technical understanding of security relating to applications, infrastructure, and cloud services. Excellent communications skills (written and oral) are essential, as is detailed knowledge and practical experience of security-enforcing technologies (Firewalls, SIEM tools, Identity and Access Management, etc.). Familiarity with risk management frameworks and methodologies is required. The candidate's profile is rounded out by non-technical skills, behaviours, and approaches to be an effective Security Lead, eg, security-minded, curious, investigative, persevering, and thorough. Candidates will have a background in Technical Security, ie, must have a minimum 6 years' experience within Information Technology, including at least 4 years' experience in a Technical Security related discipline (such as Security Operations or Network Security) It is desirable to have an intermediate or advanced level Security qualification (such as CSIM, CISSP or equivalent. NB For this role we can only consider applicants who are based in the EU/Europe with the relevant right to work. This also needs to be highlighted clearly on the CV otherwise the application will be rejected. Role - Cyber Security Expert Salary: €80,000 to €100,000 + Excellent Benefits Languages: English/French or English/German Location: Benelux or France (close to St. Genis-Pouilly would be a plus)
07/05/2024
Full time
My client a major consultancy responsible for delivering essential public services around the world in areas including defence, space, international organisations, healthcare and Immigration/citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. My client has a world of opportunity in Europe and employs over 1000+ staff across 8 countries including Belgium, Luxembourg, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland. My client continuously strive for excellence, so we're passionate about sourcing the best professionals and we look for people who share our drive and own our values - Trust, Care, Innovation & Pride. My client is looking for a Cyber Security Expert to work full time and be based in the Benelux or France (close to St. Genis-Pouilly would be a plus). This role is permanent and will pay €80,000 a year and potentially can go up to €100,000 plus Excellent Benefits. Main Responsibilities for Cyber Security Expert Provide Technical security leadership within Serco Europe's operations, covering bids, acquisitions, projects, and BAU operations. This will include security requirements definition, architectural design work in collaboration with the Enterprise Architect Europe and his team of Solution Architects, advice and guidance on security issues, technical risk assessment, guidance on residual risk and mitigation strategies, application of security design patterns and best practices, etc. You will be responsible for providing assurance, management and control of cyber security and enhancing our Security posture in Serco Europe entities by staying abreast of the latest cyber security trends, threats, and technologies Serco Europe entities by staying abreast of the latest cyber security trends, threats, and technologies Ensure that the company knows as much as possible, as quickly as possible about potential security risks. You will be responsible for seeking, identifying, and reporting risks and systemic weaknesses in control effectiveness within Serco Europe Eliminate (or mitigate) reputational and security risks within Serco Europe, including identification of weaknesses, improvement areas, non-compliances, and technical debt Security review and analysis of proposed changes to operational services within Serco Europe, and providing security expertise on likely impact, mitigations, alternative strategies, etc. Engagement with internal and external audit and assurance providers, including IT Security Health Check suppliers, scoping test plans and helping stakeholders interpret the results of the tests and audits, as well as supporting the implementation of any remedial actions, where required Highly engaged in vulnerability management activities across Serco Europe (such as identification, reporting and mitigation/resolution) to reduce risk of exploit Contribute to on-going Security improvement initiatives, to ensure that our standard operating procedures, approaches, and protocols remain appropriate and align to Cyber Security best practice and Serco's policies and standards Production and management of the Security KPI's including driving improvements of the KPI's In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world. Successful Candidate The candidate should have a broad Information Security knowledge, with a deep and current technical understanding of security relating to applications, infrastructure, and cloud services. Excellent communications skills (written and oral) are essential, as is detailed knowledge and practical experience of security-enforcing technologies (Firewalls, SIEM tools, Identity and Access Management, etc.). Familiarity with risk management frameworks and methodologies is required. The candidate's profile is rounded out by non-technical skills, behaviours, and approaches to be an effective Security Lead, eg, security-minded, curious, investigative, persevering, and thorough. Candidates will have a background in Technical Security, ie, must have a minimum 6 years' experience within Information Technology, including at least 4 years' experience in a Technical Security related discipline (such as Security Operations or Network Security) It is desirable to have an intermediate or advanced level Security qualification (such as CSIM, CISSP or equivalent. NB For this role we can only consider applicants who are based in the EU/Europe with the relevant right to work. This also needs to be highlighted clearly on the CV otherwise the application will be rejected. Role - Cyber Security Expert Salary: €80,000 to €100,000 + Excellent Benefits Languages: English/French or English/German Location: Benelux or France (close to St. Genis-Pouilly would be a plus)