Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
29/04/2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
We are currently looking on behalf of one of our important clients for a Head of Embedded Software Development. The role is a permanent position based in Bern Canton & comes with some home office flexibility. Your Role: Oversee the Technical & Personnel Management & further development of a Software & Control Specialist Team containing 6 Engineers. Further develop software development processes in collaboration with R&D Management. Ensure the implementation of software projects in accordance with product development processes. Concept, design & implement Embedded software for the control of RF Generators. Support the definition of new software requirements & functions. Partake in quality assurance, code management & releases. Your Skills & Experience: At least 5 years of professional experience in Software Development with Industrial Production Environments. At least 2 years of experience in the Technical Management of Employees. Strong experience in C, C++, Embedded Software Development & Agile Software Development. Any experience in the area of Control is a strong plus. Ideally experienced in Technical Sub-Project Management and/or Module Ownership. Your Profile: Completed University Degree, ideally in the area of Computer Science, Physics, Electrical Engineering, Microtechnology, Materials Science or similar. Customer & team-oriented with strong communication skills. Fluent in English (spoken & written), German language skills are considered very advantageous.
29/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Head of Embedded Software Development. The role is a permanent position based in Bern Canton & comes with some home office flexibility. Your Role: Oversee the Technical & Personnel Management & further development of a Software & Control Specialist Team containing 6 Engineers. Further develop software development processes in collaboration with R&D Management. Ensure the implementation of software projects in accordance with product development processes. Concept, design & implement Embedded software for the control of RF Generators. Support the definition of new software requirements & functions. Partake in quality assurance, code management & releases. Your Skills & Experience: At least 5 years of professional experience in Software Development with Industrial Production Environments. At least 2 years of experience in the Technical Management of Employees. Strong experience in C, C++, Embedded Software Development & Agile Software Development. Any experience in the area of Control is a strong plus. Ideally experienced in Technical Sub-Project Management and/or Module Ownership. Your Profile: Completed University Degree, ideally in the area of Computer Science, Physics, Electrical Engineering, Microtechnology, Materials Science or similar. Customer & team-oriented with strong communication skills. Fluent in English (spoken & written), German language skills are considered very advantageous.
GNSS Engineer - Positioning - RF Engineering - Software - Paignton/Remote - (RL7360) Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location - Paignton, Devon (Hybrid remote/onsite) The Client: Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The Candidate: This position would suit a candidate with Knowledge of a suitable technology with a degree in GNSS, Software or RF Engineering specialty. The Role: This role offers the exciting challenge of providing technical and project support across the organisations customised product portfolio. The Tailored Solutions team primarily works with leading-edge GNSS simulators across the Positioning Navigation and Timing technologies. In supporting this portfolio there is the opportunity to be supporting all technical and management phases of the Product Realisation Process', together with some customer engagement. Key Duties: Liaise with Sales team and customers directly to capture, question and understand requirements, ahead of proposing appropriate technical solutions in conjunction with cross-functional subject matter specialists. Development and ownership of the detailed technical content provided in the formal Tailored Solution technical proposal. Provide resource and materials costings for inclusion in the commercial response. In selected cases and dependent upon the project type, the opportunity to act as an individual contributor on the project delivery. Requirements: Knowledge of a suitable technology with a degree in GNSS, Software or RF Engineering specialty. Time spent in an individual technical contributor role. Requirements gathering and technical proposal writing knowledge, including some exposure to direct customer engagement. Familiar with (Ideally GNSS based) R&D methods; GNSS test; simulator development. Ability to grasp an understanding of new technologies and their application quickly. Good communication skills required to liaise across multi-discipline project teams and a diverse range of customers. Exposure to working on multiple projects simultaneously, with an ability to prioritise work. Comfortable working in small teams as well as on an individual basis. Preparation of process related materials (eg Bills of Materials) Excellent problem-solving skills. High level of computer literacy. To apply for this GNSS Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
29/04/2024
Full time
GNSS Engineer - Positioning - RF Engineering - Software - Paignton/Remote - (RL7360) Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location - Paignton, Devon (Hybrid remote/onsite) The Client: Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The Candidate: This position would suit a candidate with Knowledge of a suitable technology with a degree in GNSS, Software or RF Engineering specialty. The Role: This role offers the exciting challenge of providing technical and project support across the organisations customised product portfolio. The Tailored Solutions team primarily works with leading-edge GNSS simulators across the Positioning Navigation and Timing technologies. In supporting this portfolio there is the opportunity to be supporting all technical and management phases of the Product Realisation Process', together with some customer engagement. Key Duties: Liaise with Sales team and customers directly to capture, question and understand requirements, ahead of proposing appropriate technical solutions in conjunction with cross-functional subject matter specialists. Development and ownership of the detailed technical content provided in the formal Tailored Solution technical proposal. Provide resource and materials costings for inclusion in the commercial response. In selected cases and dependent upon the project type, the opportunity to act as an individual contributor on the project delivery. Requirements: Knowledge of a suitable technology with a degree in GNSS, Software or RF Engineering specialty. Time spent in an individual technical contributor role. Requirements gathering and technical proposal writing knowledge, including some exposure to direct customer engagement. Familiar with (Ideally GNSS based) R&D methods; GNSS test; simulator development. Ability to grasp an understanding of new technologies and their application quickly. Good communication skills required to liaise across multi-discipline project teams and a diverse range of customers. Exposure to working on multiple projects simultaneously, with an ability to prioritise work. Comfortable working in small teams as well as on an individual basis. Preparation of process related materials (eg Bills of Materials) Excellent problem-solving skills. High level of computer literacy. To apply for this GNSS Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Your new company I have partnered exclusively with the global leader in providing monetisation applications for users around the world. Every day, their platforms deliver value to users that boosts revenues, increases margins, and enables rapid responses to change market dynamics and volatility. Your new role You will create and maintain end-to-end designs for various requirements and sizes of HPC clusters, Advise pre-sales engineering on architecture and design for key client opportunities, Liaise with hardware suppliers to build bills of materials for environment setups and growth, Set up and maintain Ethernet and Infiniband cluster networks, and monitor, Set up and maintain storage cluster nodes and software, and monitor, Set up and maintain GPU-optimised server hardware and operating systems, and monitor, Set up and maintain compute cluster management software, and continue to tune and optimise. What you'll need to succeed Significant hands-on engineering experience in HPC environments. Detailed knowledge of Infiniband and RoCE. Proficiency with Scripting and automation for deployment and maintenance. Bonus points for familiarity with the Nvidia AI Enterprise suite, working knowledge of using the Nvidia NGC catalogue or awareness of product-management principles and product-led strategy. What you'll get in return Share options Unlimited holiday policy - they don't believe in limiting how much time you need to rest away from work. 100% Remote working. Fantastic opportunities to develop - they have a habit of promoting in house. A great team with a passion for working collaboratively. Enhanced family friendly policies. A truly flexible workplace! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/04/2024
Full time
Your new company I have partnered exclusively with the global leader in providing monetisation applications for users around the world. Every day, their platforms deliver value to users that boosts revenues, increases margins, and enables rapid responses to change market dynamics and volatility. Your new role You will create and maintain end-to-end designs for various requirements and sizes of HPC clusters, Advise pre-sales engineering on architecture and design for key client opportunities, Liaise with hardware suppliers to build bills of materials for environment setups and growth, Set up and maintain Ethernet and Infiniband cluster networks, and monitor, Set up and maintain storage cluster nodes and software, and monitor, Set up and maintain GPU-optimised server hardware and operating systems, and monitor, Set up and maintain compute cluster management software, and continue to tune and optimise. What you'll need to succeed Significant hands-on engineering experience in HPC environments. Detailed knowledge of Infiniband and RoCE. Proficiency with Scripting and automation for deployment and maintenance. Bonus points for familiarity with the Nvidia AI Enterprise suite, working knowledge of using the Nvidia NGC catalogue or awareness of product-management principles and product-led strategy. What you'll get in return Share options Unlimited holiday policy - they don't believe in limiting how much time you need to rest away from work. 100% Remote working. Fantastic opportunities to develop - they have a habit of promoting in house. A great team with a passion for working collaboratively. Enhanced family friendly policies. A truly flexible workplace! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.