*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
16/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
Operational Resilience Manager - Cyber - London Two days per week office based/Travel Salary £80-90k - Car Allowance - £10k Operational Resilience Manager required for a leading client based in London. My client is currently seeking a Operational Resilience Manager to come on to bolster the client's Technology & Cyber capability, aiding in readiness, response, and recovery from disruptions to our global tech infrastructure. Serving as a trusted advisor, you'll offer expertise in Operational Resilience concerning technology and cybersecurity. Your background should encompass disciplines like Business Continuity, Disaster Recovery, Cyber Security, Risk Management, Incident, and Crisis Management. Collaborating closely with colleagues in Group Risk, Group IT, and Group Cyber Security, you'll analyse present and future risks, threat trends, pinpoint vulnerabilities, and propose mitigation strategies. Take charge of advancing the elements within the Resilience Framework to meet our yearly objectives and attain our desired level of maturity, both current and future. This involves setting up and managing our Resilience Dashboard, ensuring the currency of KPIs and other metrics related to the organization's resilience capabilities across the Group. Key skills, Uphold the core values of the client, adhering to standards of business conduct, compliance with Group policies and procedures, and setting a positive example. Demonstrate integrity and ethical behaviour in accordance with the Group Code of Conduct. Develop technology and cybersecurity crisis readiness plans for activation in disaster scenarios and assist in conducting crisis simulation exercises. Interact with a broad spectrum of stakeholders at various organizational levels, both corporate and operational, to furnish them with pertinent, timely, and precise information guiding business decisions. Oversee the implementation of resilience projects, ensuring meticulous project management and maintaining high standards across all deliverables. Develop and implement a comprehensive operational resilience strategy aligned with organizational goals and regulatory requirements, fostering the client's ability to prevent, respond to, and recover from operational risks and their impacts. Stay informed as a subject matter expert, keeping abreast of the latest developments and innovations in the field. Coordinate incident response activities and facilitate effective communication among teams during incidents. Possess knowledge and experience in developing and implementing organizational resilience frameworks, preferably within the manufacturing sector. Possess one or more desirable certifications such as Business Continuity Management Certification (ISO 22301), ISO 27001, CBCI, CMCS, CISSP, or CISM. Have a foundational understanding of frameworks like NIST CSF and ISO 27001. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
16/05/2024
Full time
Operational Resilience Manager - Cyber - London Two days per week office based/Travel Salary £80-90k - Car Allowance - £10k Operational Resilience Manager required for a leading client based in London. My client is currently seeking a Operational Resilience Manager to come on to bolster the client's Technology & Cyber capability, aiding in readiness, response, and recovery from disruptions to our global tech infrastructure. Serving as a trusted advisor, you'll offer expertise in Operational Resilience concerning technology and cybersecurity. Your background should encompass disciplines like Business Continuity, Disaster Recovery, Cyber Security, Risk Management, Incident, and Crisis Management. Collaborating closely with colleagues in Group Risk, Group IT, and Group Cyber Security, you'll analyse present and future risks, threat trends, pinpoint vulnerabilities, and propose mitigation strategies. Take charge of advancing the elements within the Resilience Framework to meet our yearly objectives and attain our desired level of maturity, both current and future. This involves setting up and managing our Resilience Dashboard, ensuring the currency of KPIs and other metrics related to the organization's resilience capabilities across the Group. Key skills, Uphold the core values of the client, adhering to standards of business conduct, compliance with Group policies and procedures, and setting a positive example. Demonstrate integrity and ethical behaviour in accordance with the Group Code of Conduct. Develop technology and cybersecurity crisis readiness plans for activation in disaster scenarios and assist in conducting crisis simulation exercises. Interact with a broad spectrum of stakeholders at various organizational levels, both corporate and operational, to furnish them with pertinent, timely, and precise information guiding business decisions. Oversee the implementation of resilience projects, ensuring meticulous project management and maintaining high standards across all deliverables. Develop and implement a comprehensive operational resilience strategy aligned with organizational goals and regulatory requirements, fostering the client's ability to prevent, respond to, and recover from operational risks and their impacts. Stay informed as a subject matter expert, keeping abreast of the latest developments and innovations in the field. Coordinate incident response activities and facilitate effective communication among teams during incidents. Possess knowledge and experience in developing and implementing organizational resilience frameworks, preferably within the manufacturing sector. Possess one or more desirable certifications such as Business Continuity Management Certification (ISO 22301), ISO 27001, CBCI, CMCS, CISSP, or CISM. Have a foundational understanding of frameworks like NIST CSF and ISO 27001. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
ARM (Advanced Resource Managers)
Berkeley, Gloucestershire
Sales Account Manager Location: Berkeley Gloucestershire We are pleased to be working with a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries. The Role The role is within an established organisation's Internal Sales team, seeking a dedicated individual eager to advance their sales career. The role demands proficiency in B2B sales, adept account management, and exemplary customer service to meet departmental objectives and monthly financial targets. Specialising in cable accessory sales primarily within the wholesale market, the successful candidate will receive comprehensive product and technical training to excel in key account management and consultative technical sales. Performance will be evaluated based on exceeding monthly sales targets, fostering growth in key accounts, and delivering exceptional customer support. This opportunity offers a supportive environment for learning and professional development within the industry, inviting enthusiastic candidates to join a cohesive and goal-oriented team. Main Duties * Identify opportunities with new and existing customers, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions. * Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified. * Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team. * Create a daily outbound call plan ensuring you have a clear pro-active approach. * Listen to customer requirements creating detailed proposal documents and present appropriately to 'make the sale'. * Challenge any objections to convert your quotes. * Actively look for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. * Advise customers on forthcoming product developments and discuss special promotions * Maintain clear and up to date customer records on the company CRM. * Represent the company at trade exhibitions, events etc. as and when required. * Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs. * Follow Company Quality Management and Health & Safety guidelines. * Other reasonable tasks as requested by the Senior Management team. Candidate Profile * Previous internal sales experience (Ideally, minimum experience 3+ years). * Strong B2B sales experience, ideally consultative and/or technical. * Account management and business development experience is essential. * Strong communicator both verbally and in written form at all levels. * Ability to develop and maintain effective, positive working relationships with internal/external professionals. * Enjoys working to sales targets and goals, always striving to overachieve. * Good all-round IT skills and previous experience using a CRM system. * Must be team player with 'can do, will do' positive attitude, determination, and confidence. * Resilience and negotiations skills essential. * Ability to prioritise work and adapt positively to changing priorities. * Able to work on own initiative. * Experience in selling electrical accessories or cables would be highly advantageous. * Experience selling into a wholesale/re-distribution market will be highly desirable. * Formal sales qualifications and training will support any application. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
16/05/2024
Full time
Sales Account Manager Location: Berkeley Gloucestershire We are pleased to be working with a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries. The Role The role is within an established organisation's Internal Sales team, seeking a dedicated individual eager to advance their sales career. The role demands proficiency in B2B sales, adept account management, and exemplary customer service to meet departmental objectives and monthly financial targets. Specialising in cable accessory sales primarily within the wholesale market, the successful candidate will receive comprehensive product and technical training to excel in key account management and consultative technical sales. Performance will be evaluated based on exceeding monthly sales targets, fostering growth in key accounts, and delivering exceptional customer support. This opportunity offers a supportive environment for learning and professional development within the industry, inviting enthusiastic candidates to join a cohesive and goal-oriented team. Main Duties * Identify opportunities with new and existing customers, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions. * Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified. * Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team. * Create a daily outbound call plan ensuring you have a clear pro-active approach. * Listen to customer requirements creating detailed proposal documents and present appropriately to 'make the sale'. * Challenge any objections to convert your quotes. * Actively look for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. * Advise customers on forthcoming product developments and discuss special promotions * Maintain clear and up to date customer records on the company CRM. * Represent the company at trade exhibitions, events etc. as and when required. * Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs. * Follow Company Quality Management and Health & Safety guidelines. * Other reasonable tasks as requested by the Senior Management team. Candidate Profile * Previous internal sales experience (Ideally, minimum experience 3+ years). * Strong B2B sales experience, ideally consultative and/or technical. * Account management and business development experience is essential. * Strong communicator both verbally and in written form at all levels. * Ability to develop and maintain effective, positive working relationships with internal/external professionals. * Enjoys working to sales targets and goals, always striving to overachieve. * Good all-round IT skills and previous experience using a CRM system. * Must be team player with 'can do, will do' positive attitude, determination, and confidence. * Resilience and negotiations skills essential. * Ability to prioritise work and adapt positively to changing priorities. * Able to work on own initiative. * Experience in selling electrical accessories or cables would be highly advantageous. * Experience selling into a wholesale/re-distribution market will be highly desirable. * Formal sales qualifications and training will support any application. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
A Scottish SaaS Organisation are looking for a skilled Senior/Software Developer (who's keen to work with or learn Ruby ) to join their established Dev Team, on a fully remote basis in the UK. Opportunity to with a modern tech stack, alongside some really strong Developers in a very rewarding environment. The company are well-established (they've been running for over 10 years) and have been going through a period of growth for the past few years now - they have recently brought in some really high-profile clients and are now recognised as one of the leaders in their field. Their development team currently works fully remote and they are offering this long-term (providing you are based in the UK - however they do have a preference for central Scotland). Currently the Development team is 35 strong, boasting Back End, Front End, Full Stack Developers, DevOps Engineers, Data Engineers and Product Managers - it's a really established environment. The team enjoy working with a really modern tech stack ( Ruby on Rails, React/Redux, NodeJS, Azure, Docker and Kubernetes ). They're also a Scrum team that truly embody best practices from TDD, BDD and DevOps. Although experience with Ruby is pretty handy, they are open to Developers that have worked with other languages (Python, Java, Perl, Elixir, JavaScript etc). As they've got multiple Senior Developers with several years of Ruby experience - so it's a great learning environment to anyone wanting to join. They also have a good training budget for anyone joining to help get you up to speed. Ideally, you'll have; * Experience with Ruby OR years of commercial experience with other programming languages * Database Skills; SQL & NoSQL * Good Linux/Unix skills * Experience with cloud services (Azure, AWS or GCP) Experience with the following is highly desirable; * Docker/Kubernetes * HTML, CSS and JavaScript * Working in a data driven environment Their platform supports research (and is incredibly data focused) - with tangible benefits to healthcare/medicine and very relevant to worldwide events as of late. Working here you will know that all your efforts are making a really positive impact globally. In return the company are offering a competitive salary with good benefits (more than happy to discuss this in detail upfront) - also they offer 100% remote working. If you think you're up to the challenge and enjoy working in a technically demanding, but yet really rewarding environment please apply and/or drop Douglas Paget at Cathcart Technology a message
16/05/2024
Full time
A Scottish SaaS Organisation are looking for a skilled Senior/Software Developer (who's keen to work with or learn Ruby ) to join their established Dev Team, on a fully remote basis in the UK. Opportunity to with a modern tech stack, alongside some really strong Developers in a very rewarding environment. The company are well-established (they've been running for over 10 years) and have been going through a period of growth for the past few years now - they have recently brought in some really high-profile clients and are now recognised as one of the leaders in their field. Their development team currently works fully remote and they are offering this long-term (providing you are based in the UK - however they do have a preference for central Scotland). Currently the Development team is 35 strong, boasting Back End, Front End, Full Stack Developers, DevOps Engineers, Data Engineers and Product Managers - it's a really established environment. The team enjoy working with a really modern tech stack ( Ruby on Rails, React/Redux, NodeJS, Azure, Docker and Kubernetes ). They're also a Scrum team that truly embody best practices from TDD, BDD and DevOps. Although experience with Ruby is pretty handy, they are open to Developers that have worked with other languages (Python, Java, Perl, Elixir, JavaScript etc). As they've got multiple Senior Developers with several years of Ruby experience - so it's a great learning environment to anyone wanting to join. They also have a good training budget for anyone joining to help get you up to speed. Ideally, you'll have; * Experience with Ruby OR years of commercial experience with other programming languages * Database Skills; SQL & NoSQL * Good Linux/Unix skills * Experience with cloud services (Azure, AWS or GCP) Experience with the following is highly desirable; * Docker/Kubernetes * HTML, CSS and JavaScript * Working in a data driven environment Their platform supports research (and is incredibly data focused) - with tangible benefits to healthcare/medicine and very relevant to worldwide events as of late. Working here you will know that all your efforts are making a really positive impact globally. In return the company are offering a competitive salary with good benefits (more than happy to discuss this in detail upfront) - also they offer 100% remote working. If you think you're up to the challenge and enjoy working in a technically demanding, but yet really rewarding environment please apply and/or drop Douglas Paget at Cathcart Technology a message
An opportunity has arisen for a Cost Engineer/Estimator with NEC 3 experience to join the team managing change and the supporting documents and processes reporting to the Change Manager. Summary of key duties & responsibilities Support daily CEMAR co-ordination Support production and maintenance of Compensation Event (CE), Early Warnings (EW), General Communications (GC), Contractor Instructions (CI) and Variation Orders (VO) Ensure stakeholder actions are carried out within the required timescales Secretary for weekly change meetings Track and follow all Compensation Event actions and facilitate the QS, estimators and planners in production of the CE quotations. Maintain and update the CE register and other such reports Experience Cost Management Estimating Experience of on NEC 3 contracts Skills & Attributes Strong verbal and written communication skills Good IT literacy Experience of Change Management desirable Understanding and use of CEMAR desirable Large construction site experience desirable Experience of Asite would be desirable Qualifications From a technical background Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
16/05/2024
Project-based
An opportunity has arisen for a Cost Engineer/Estimator with NEC 3 experience to join the team managing change and the supporting documents and processes reporting to the Change Manager. Summary of key duties & responsibilities Support daily CEMAR co-ordination Support production and maintenance of Compensation Event (CE), Early Warnings (EW), General Communications (GC), Contractor Instructions (CI) and Variation Orders (VO) Ensure stakeholder actions are carried out within the required timescales Secretary for weekly change meetings Track and follow all Compensation Event actions and facilitate the QS, estimators and planners in production of the CE quotations. Maintain and update the CE register and other such reports Experience Cost Management Estimating Experience of on NEC 3 contracts Skills & Attributes Strong verbal and written communication skills Good IT literacy Experience of Change Management desirable Understanding and use of CEMAR desirable Large construction site experience desirable Experience of Asite would be desirable Qualifications From a technical background Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
Title: Cyber Security Team Lead Location: Leeds - Hybrid Salary: Up to £80,000 Reports: 3 direct experienced reports and a graduate Requirements: Azure Security experience - Designing and implementing solutions Our client is currently seeking a Cyber Security Team Lead to join their security function in a newly created role. As a Cyber Security Team Leader, you will play a vital role in maintaining the integrity and availability of our clients' data, while providing leadership and support to the Cyber Security Team. Purpose of the Role The primary responsibility of the Cyber Security Team Lead is to provide leadership in maintaining the integrity and availability of our client's data and serve as the interface for cyber security throughout the IT Department. You will be responsible for ensuring a secure infrastructure for the company's data and customers by utilising your leadership skills, analytical capabilities, and advanced knowledge in cyber security. Key Responsibilities Responsible for the day-to-day management of the Cyber Security Team, including defining and managing rotas, proactive quality review of team activities, and adherence to processes and procedures. Confidently deputise for the Cyber Security Manager when required. Create and manage the Security cloud migration process, identifying and resolving gaps through experience. Actively manage complaints and escalations, proactively identifying and resolving issues before they become complaints/escalations. Develop, manage, and maintain the security of the firm's IT services, including patching, resolving vulnerabilities, and system hardening. Create and update security support documentation, including processes and procedures. Collaborate with the IT Department in implementing and maintaining security measures across the infrastructure. Act as the escalation point for security incidents, ensuring prompt incident management and response. Manage forensic investigations and reporting, engaging third-party specialists when required.s. Key Requirements Proven track record in leading a technical security team. Demonstrated experience in planning, developing, and implementing Azure security technologies. Familiarity with security technologies such as SIEM, Firewalls, intrusion detection/prevention systems, antivirus software, authentication systems, and log management. Strong knowledge of security approaches, including risk analysis, attack vectors, cryptography, and cyber security incident response best practices. If the above role sounds like the right step in your career then please get in touch for some more information.
16/05/2024
Full time
Title: Cyber Security Team Lead Location: Leeds - Hybrid Salary: Up to £80,000 Reports: 3 direct experienced reports and a graduate Requirements: Azure Security experience - Designing and implementing solutions Our client is currently seeking a Cyber Security Team Lead to join their security function in a newly created role. As a Cyber Security Team Leader, you will play a vital role in maintaining the integrity and availability of our clients' data, while providing leadership and support to the Cyber Security Team. Purpose of the Role The primary responsibility of the Cyber Security Team Lead is to provide leadership in maintaining the integrity and availability of our client's data and serve as the interface for cyber security throughout the IT Department. You will be responsible for ensuring a secure infrastructure for the company's data and customers by utilising your leadership skills, analytical capabilities, and advanced knowledge in cyber security. Key Responsibilities Responsible for the day-to-day management of the Cyber Security Team, including defining and managing rotas, proactive quality review of team activities, and adherence to processes and procedures. Confidently deputise for the Cyber Security Manager when required. Create and manage the Security cloud migration process, identifying and resolving gaps through experience. Actively manage complaints and escalations, proactively identifying and resolving issues before they become complaints/escalations. Develop, manage, and maintain the security of the firm's IT services, including patching, resolving vulnerabilities, and system hardening. Create and update security support documentation, including processes and procedures. Collaborate with the IT Department in implementing and maintaining security measures across the infrastructure. Act as the escalation point for security incidents, ensuring prompt incident management and response. Manage forensic investigations and reporting, engaging third-party specialists when required.s. Key Requirements Proven track record in leading a technical security team. Demonstrated experience in planning, developing, and implementing Azure security technologies. Familiarity with security technologies such as SIEM, Firewalls, intrusion detection/prevention systems, antivirus software, authentication systems, and log management. Strong knowledge of security approaches, including risk analysis, attack vectors, cryptography, and cyber security incident response best practices. If the above role sounds like the right step in your career then please get in touch for some more information.
Platform Engineer vacancy requiring profound API and Streaming platforms knowledge for our Zurich based client in the financial sector . Your tasks: Designing, developing, and maintaining high-performance APIs and streaming solutions to support our platform's functionality and scalability requirements Collaborating with product managers, software engineers, and other stakeholders to define API specifications, integration requirements, and streaming protocols Implementing best practices for API design, including versioning, authentication, authorization, and documentation to ensure developer-friendly interfaces Architecting and optimizing microservices-based systems to enable efficient data streaming, Real Time processing, and event-driven architectures Troubleshooting and debugging complex issues related to API integrations, data streaming, and platform performance, and implementing effective solutions Your experience/knowledge: Proficiency in programming languages such as Java, Python, or Go, and experience with API frameworks Experience with streaming technologies like Kafka, Apigee, Apache Flink, or Spark Streaming, and Real Time data processing frameworks Strong understanding of microservices architecture, containerization and cloud computing platforms Solid understanding of API security best practices, OAuth, JWT, and API gateway technologies Language skills: English - fluent in written and spoken Your soft skills: Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced, collaborative environment Effective communication skills and ability to articulate technical concepts to non-technical stakeholders Location: Zurich, Switzerland Sector: Financial Start: ASAP Duration: 12MM+ Ref .Nr.: BH21638 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
16/05/2024
Project-based
Platform Engineer vacancy requiring profound API and Streaming platforms knowledge for our Zurich based client in the financial sector . Your tasks: Designing, developing, and maintaining high-performance APIs and streaming solutions to support our platform's functionality and scalability requirements Collaborating with product managers, software engineers, and other stakeholders to define API specifications, integration requirements, and streaming protocols Implementing best practices for API design, including versioning, authentication, authorization, and documentation to ensure developer-friendly interfaces Architecting and optimizing microservices-based systems to enable efficient data streaming, Real Time processing, and event-driven architectures Troubleshooting and debugging complex issues related to API integrations, data streaming, and platform performance, and implementing effective solutions Your experience/knowledge: Proficiency in programming languages such as Java, Python, or Go, and experience with API frameworks Experience with streaming technologies like Kafka, Apigee, Apache Flink, or Spark Streaming, and Real Time data processing frameworks Strong understanding of microservices architecture, containerization and cloud computing platforms Solid understanding of API security best practices, OAuth, JWT, and API gateway technologies Language skills: English - fluent in written and spoken Your soft skills: Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced, collaborative environment Effective communication skills and ability to articulate technical concepts to non-technical stakeholders Location: Zurich, Switzerland Sector: Financial Start: ASAP Duration: 12MM+ Ref .Nr.: BH21638 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At our Client, you'll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. Our Client is an organisation that's here to experiment and push the limits of what's possible. So, if you're keen to excel in your chosen field, this is the place to do it. The Safety Case Manager (SCM) is a facility-specific, nuclear baseline role to support the Safety Case Delivery Lead to ensure the company's continued compliance with all safety case-related Site Licence Conditions (principally LC14, 15, 23, 27). The SCM is responsible for the development, implementation, maintenance and review of the safety case as well as managing integration of emergent project pipeline demands. The role is required to ensure that the safety case is delivered in a clear and user-friendly way all stakeholders. The SCM is a lead role and must be able to perform duties with minimal management direction. RESPONSIBILITIES Main responsibilities: Lead implementation of governance arrangements to ensure appropriate legislative, regulatory, environmental, safety and quality requirements are complied with across their area of responsibility. Develop, implement and maintain a clear strategy for the ongoing management of the safety case in line with the relevant process arrangements. Act as the customer (on behalf of the SCO) regarding safety case requirements. They shall be the primary point of contact for facility safety case issues. Sponsor documentation through the safety committee (PMP, MSC). Ensure the safety case is clear, fit for purpose, pragmatic and user friendly. Provide high quality safety case advice to all stakeholders. Identify and drive improvement initiatives on safety case understanding and implementation in the workplace. Look for, use and share learning from internal and external sources and from events and good practice. Drive the training and development of safety case team members in line with the safety case workbook, career Pathway and business requirements. Maintain up to date detailed knowledge of relevant legislative, regulatory and company policy, standards and procedures. Maintain a working knowledge of applicable regulations, processes and industry good practice, through attendance at relevant forums within the wider safety case community and benchmarking with other organisations. They shall be responsible for managing implementation of these back in the workplace. EXPERIENCE ESSENTIAL Experienced in working in a regulated industry, detail orientated, and able to work to stringent deadlines. Compliance professional, educated to Degree level (or equivalent), with extensive demonstrable practical & relevant experience in a safety case management role. Must demonstrate an ability to analyse and interpret complex information from several, sometimes conflicting or novel sources, with a proven problem-solving ability in order to make decisions based upon this information. Highly motivated with the ability to communicate concepts to diverse audiences with varying skills. Experience of remaining calm under stressful circumstances. Evidence of self-motivation with demonstrable levels of drive, energy and resilience. Ability to communicate key information both verbal and written with a range of stakeholders. Ability to influence, communicate and work collaboratively with a range of stakeholders across a team and business area. Good analytical thinking skills, with experience of solving novel and possibly challenging technical issues. Good understanding of ALARP principles. Good planning skills. Computer literate with MS Office suite. Ability to obtain DV level security clearance (this includes but is not limited to identity, employment, financial, criminal record checks, interview plus 10 years of UK residency). DESIRABLE Fully conversant with SLP 2.17 suite. SCM workbook completed. A thorough awareness of nuclear and conventional safety and security requirements applicable to their area(s) of responsibility.
16/05/2024
Full time
There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At our Client, you'll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. Our Client is an organisation that's here to experiment and push the limits of what's possible. So, if you're keen to excel in your chosen field, this is the place to do it. The Safety Case Manager (SCM) is a facility-specific, nuclear baseline role to support the Safety Case Delivery Lead to ensure the company's continued compliance with all safety case-related Site Licence Conditions (principally LC14, 15, 23, 27). The SCM is responsible for the development, implementation, maintenance and review of the safety case as well as managing integration of emergent project pipeline demands. The role is required to ensure that the safety case is delivered in a clear and user-friendly way all stakeholders. The SCM is a lead role and must be able to perform duties with minimal management direction. RESPONSIBILITIES Main responsibilities: Lead implementation of governance arrangements to ensure appropriate legislative, regulatory, environmental, safety and quality requirements are complied with across their area of responsibility. Develop, implement and maintain a clear strategy for the ongoing management of the safety case in line with the relevant process arrangements. Act as the customer (on behalf of the SCO) regarding safety case requirements. They shall be the primary point of contact for facility safety case issues. Sponsor documentation through the safety committee (PMP, MSC). Ensure the safety case is clear, fit for purpose, pragmatic and user friendly. Provide high quality safety case advice to all stakeholders. Identify and drive improvement initiatives on safety case understanding and implementation in the workplace. Look for, use and share learning from internal and external sources and from events and good practice. Drive the training and development of safety case team members in line with the safety case workbook, career Pathway and business requirements. Maintain up to date detailed knowledge of relevant legislative, regulatory and company policy, standards and procedures. Maintain a working knowledge of applicable regulations, processes and industry good practice, through attendance at relevant forums within the wider safety case community and benchmarking with other organisations. They shall be responsible for managing implementation of these back in the workplace. EXPERIENCE ESSENTIAL Experienced in working in a regulated industry, detail orientated, and able to work to stringent deadlines. Compliance professional, educated to Degree level (or equivalent), with extensive demonstrable practical & relevant experience in a safety case management role. Must demonstrate an ability to analyse and interpret complex information from several, sometimes conflicting or novel sources, with a proven problem-solving ability in order to make decisions based upon this information. Highly motivated with the ability to communicate concepts to diverse audiences with varying skills. Experience of remaining calm under stressful circumstances. Evidence of self-motivation with demonstrable levels of drive, energy and resilience. Ability to communicate key information both verbal and written with a range of stakeholders. Ability to influence, communicate and work collaboratively with a range of stakeholders across a team and business area. Good analytical thinking skills, with experience of solving novel and possibly challenging technical issues. Good understanding of ALARP principles. Good planning skills. Computer literate with MS Office suite. Ability to obtain DV level security clearance (this includes but is not limited to identity, employment, financial, criminal record checks, interview plus 10 years of UK residency). DESIRABLE Fully conversant with SLP 2.17 suite. SCM workbook completed. A thorough awareness of nuclear and conventional safety and security requirements applicable to their area(s) of responsibility.
Project Manager Consultant Come join our team working on major EU projects. The successful candidate will be responsible for overseeing the entire project life cycle, from initiation and planning through execution, monitoring, and controlling, to closure, using appropriate delivery methodologies (traditional and/or Lean-Agile). This is a hybrid role based in Luxembourg. Key Responsibilities: Engage and manage project stakeholders, addressing their needs and expectations. Define business cases and project plans including scope, benefits, budget, resources, timeline, and quality plans. Identify project risks, dependencies, and mitigation strategies, collaborating with teams and stakeholders to ensure timely resolution and prevent delays. Manage changes effectively, including change requests and adaptations in project scope by adopting the most appropriate delivery methodologies (traditional and Lean-Agile). Facilitate collaboration and communication among internal and external stakeholders, manage risks and issues, and report on the project status and performance. Key Requirements: Experience in overseeing the entire project life cycle, using appropriate delivery methodologies (traditional and/or Lean-Agile). Ability to engage and manage project stakeholders, addressing their needs and expectations. Experience in defining business cases and project plans including scope, benefits, budget, resources, timeline, and quality plans. Ability to identify project risks, dependencies, and mitigation strategies, collaborating with teams and stakeholders to ensure timely resolution and prevent delays. Experience in managing changes effectively, including change requests and adaptations in project scope by adopting the most appropriate delivery methodologies (traditional and Lean-Agile). Experience using AI in Financial enviroments (Co-Pilot) Excellent verbal and written English communication skills, other language skills are beneficial. If you are a diligent, problem solver, analytical and strategic thinker with the ability to convey technical information clearly and concisely, both verbally and in writing, to various audiences, and able to work well with others (team player), this company encourages you to apply for this exciting opportunity by sharing an English Europass CV.
16/05/2024
Full time
Project Manager Consultant Come join our team working on major EU projects. The successful candidate will be responsible for overseeing the entire project life cycle, from initiation and planning through execution, monitoring, and controlling, to closure, using appropriate delivery methodologies (traditional and/or Lean-Agile). This is a hybrid role based in Luxembourg. Key Responsibilities: Engage and manage project stakeholders, addressing their needs and expectations. Define business cases and project plans including scope, benefits, budget, resources, timeline, and quality plans. Identify project risks, dependencies, and mitigation strategies, collaborating with teams and stakeholders to ensure timely resolution and prevent delays. Manage changes effectively, including change requests and adaptations in project scope by adopting the most appropriate delivery methodologies (traditional and Lean-Agile). Facilitate collaboration and communication among internal and external stakeholders, manage risks and issues, and report on the project status and performance. Key Requirements: Experience in overseeing the entire project life cycle, using appropriate delivery methodologies (traditional and/or Lean-Agile). Ability to engage and manage project stakeholders, addressing their needs and expectations. Experience in defining business cases and project plans including scope, benefits, budget, resources, timeline, and quality plans. Ability to identify project risks, dependencies, and mitigation strategies, collaborating with teams and stakeholders to ensure timely resolution and prevent delays. Experience in managing changes effectively, including change requests and adaptations in project scope by adopting the most appropriate delivery methodologies (traditional and Lean-Agile). Experience using AI in Financial enviroments (Co-Pilot) Excellent verbal and written English communication skills, other language skills are beneficial. If you are a diligent, problem solver, analytical and strategic thinker with the ability to convey technical information clearly and concisely, both verbally and in writing, to various audiences, and able to work well with others (team player), this company encourages you to apply for this exciting opportunity by sharing an English Europass CV.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a GRC Security Risk Specialist. Candidate will work on the Governance, Risk Compliance team, leads and executes the programs within the GRC team, is a subject matter expert for Information Security (consulting to technical/non-technical management and the user community), and performs key risk management functions within the Security Governance department. Primary functions include life cycle management of client responses, Policy & Standards life cycle management, Security Vendor Risk program management, Security Awareness, Controls Assurance, and GRC platform and program management. Responsibilities: Respond to security assessments, questionnaires and audits from clients and third-party business partners in a timely manner. Document and perform assessments as needed. Technical writing for policies, standards and communications. Lead in the creation and maintenance of security policies, standards, processes guidelines and support documentation. Lead, evaluate, and supports the processes necessary to assure that Information Technology (IT) systems meet the organization's cyber security and risk requirements. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. Serve as a subject matter expert for Information Security consulting to technical/non-technical management and staff. Manage and support the 3rd Party Security Vendor Risk Management program and lifec-ycle. Manage the exception request process and consult as needed. Lead the Security Awareness program. This includes road-map development, measurement, and evaluation of cyber training/education courses and methods based on instructional needs. Management and support of the GRC technology platforms. Conduct evaluations of an IT program or its individual components to determine compliance with published standards. Qualifications: Bachelor's degree or five (5) years of work experience in IT Security is required. Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred. Strong knowledge on Security frameworks and technologies such as ISO 27001, NIST, SOC, SIG is required Prior IT Security experience in the legal industry experience is preferred. Technical writing experience is required. Experience with instructional content, educational writing, and technical writing strongly preferred. Four (4) years of Information Security experience required. Those containing hands on technical experience are preferred. Three or more years of experience managing timelines and being self-directed preferred. Governance, Risk, and Compliance (GRC) tool management (Administrative and/or Engineering) is preferred. Client focus, including tact and diplomacy is required. Interview, gather, and understand content from subject-matter experts Maintain accurate records and manage client security and risk requests Ability to perform as primary Security Subject Matter Expert (SME). Ability to facilitate and lead project and vendor risk assessments with relative independence and provide guidance on secure design and operation. Ability to independently complete and assist in completing client security questionnaires and security assessments concerning the Firm s security program and controls. Demonstrate the ability to create and maintain security policy, standard, guideline and procedure documents. Demonstrate the ability to communicate effectively technical topics at an appropriate level of detail to varied audiences - including IT Subject Matter Experts, senior management and non-technical users. Communicates succinctly and effectively Strong organization and problem-solving skills required Strong project and time management skills required Strong reading comprehension skills required Strong analytical ability with excellent written and verbal communication skills required Strong PC skills with Microsoft (ie Word, Excel, PowerPoint) required Ability to work independently and as a group member is required SharePoint administration is preferred for team Intranet site management Broad awareness of and exposure to diverse security tools and their capabilities, including commercial and open-source options. Strong knowledge of risk management principles and practices. Strong knowledge of security administration and role-based security controls. Strong knowledge and use of GRC platforms. Knowledge of host and network-based anti-malware technologies. Knowledge of authentication technologies and interactions between diverse authentication platforms, both on-site and remote. Knowledge of client and server Firewalling technologies and capabilities. Knowledge of security event management (SIEM), event correlation and analysis technologies. Knowledge of data encryption technologies. Strong knowledge of Intrusion Detection and Intrusion Prevention technical capabilities. Knowledge of web filtering and email SPAM prevention techniques. Knowledge of vulnerability assessment and forensic investigations tools. Knowledge of mobile device security and Mobile Device Management solutions. Knowledge of Privileged Access Management technologies. Preferred Skills: Certified Information Systems Security Professional (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or other relevant training and certifications are preferred.
Overview Reporting to the Process Engineering Manager, the Production Support Engineer is responsible for ensuring optimal OEE (Overall Equipment Effectiveness), through effective preventative maintenance and corrective actions to reduce equipment down time, in line with the expectations of Operations. Additionally, providing engineering support to Operations and ensuring continuous improvement. The successful candidate will join the Process Engineering team, reporting to the Process Engineering Manager. This team is comprised of 4 employees. Experience: Electronics: Candidate will have detailed knowledge of repair fault finding and minor design. Manufacturing: The candidate has previously worked in a high-precision electronics manufacturing environment supporting and repairing equipment and systems. IT skills: Computer literate; with experience of using Microsoft windows software to complete work done reports and monitor equipment usage (i.e. word, excel etc.) Continuous improvement and Problem- Solving: Candidates will be familiar with making improvements to equipment / systems and services to improve utilisation and operational/production productivity and throughput. You will be familiar of the creation and implementation of lean working processes and able to demonstrate a structured approach to problem-solving, root-cause analysis. Ability to construct an FMEA would be highly desirable Documentation: The candidate has the ability to interpret drawings, specifications, work instructions and create new ones if required. Maintenance of Equipment: You will be able to demonstrate their ability to support and repair equipment and systems. Mechanical Exposure: Have worked in an environment with some mechanical requirement (assembling items etc). ERP Systems: Exposure to ERP systems. Manufacturing: Experience in electronic instrumentation. Overall Equipment Effectiveness (OEE): Able to track and monitor equipment utilisation and reliability to identify preventative maintenance measures to improve reliability and up-time. Understand measuring equipment operation and ensuring optimal overall equipment effectiveness. H&S: Knowledge of Health and Safety at work. Education: HNC or above in electronics, we will consider candidates who are qualified by experience. Normal hours of work will be 08:00 - 16:15 Monday to Thursday, 08:00 - 15;00 on Friday with half an hour for lunch. This role is not hybrid Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
15/05/2024
Full time
Overview Reporting to the Process Engineering Manager, the Production Support Engineer is responsible for ensuring optimal OEE (Overall Equipment Effectiveness), through effective preventative maintenance and corrective actions to reduce equipment down time, in line with the expectations of Operations. Additionally, providing engineering support to Operations and ensuring continuous improvement. The successful candidate will join the Process Engineering team, reporting to the Process Engineering Manager. This team is comprised of 4 employees. Experience: Electronics: Candidate will have detailed knowledge of repair fault finding and minor design. Manufacturing: The candidate has previously worked in a high-precision electronics manufacturing environment supporting and repairing equipment and systems. IT skills: Computer literate; with experience of using Microsoft windows software to complete work done reports and monitor equipment usage (i.e. word, excel etc.) Continuous improvement and Problem- Solving: Candidates will be familiar with making improvements to equipment / systems and services to improve utilisation and operational/production productivity and throughput. You will be familiar of the creation and implementation of lean working processes and able to demonstrate a structured approach to problem-solving, root-cause analysis. Ability to construct an FMEA would be highly desirable Documentation: The candidate has the ability to interpret drawings, specifications, work instructions and create new ones if required. Maintenance of Equipment: You will be able to demonstrate their ability to support and repair equipment and systems. Mechanical Exposure: Have worked in an environment with some mechanical requirement (assembling items etc). ERP Systems: Exposure to ERP systems. Manufacturing: Experience in electronic instrumentation. Overall Equipment Effectiveness (OEE): Able to track and monitor equipment utilisation and reliability to identify preventative maintenance measures to improve reliability and up-time. Understand measuring equipment operation and ensuring optimal overall equipment effectiveness. H&S: Knowledge of Health and Safety at work. Education: HNC or above in electronics, we will consider candidates who are qualified by experience. Normal hours of work will be 08:00 - 16:15 Monday to Thursday, 08:00 - 15;00 on Friday with half an hour for lunch. This role is not hybrid Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
This is a multi-faceted role and requires a great level of flexibility and willingness to deliver in a busy environment. You will be a key cog in our administrative team, being responsible for key duties in a busy office/warehouse. You will have a track record and experience of having delivered this in other environments and being a key person in the delivery of day-to-day operations. If this sounds like an environment you would thrive in and you are passionate about being in a business where sustainability and the promotion of literacy are key to what we do. The Role Office and building management Ensure office and important communal areas of the building are functioning well at all times with adequate supplies and working equipment. Conduct periodic reviews of vendors to ensure that the right cost/quality mix is maintained in line with budgets. Procurement Assist with procurement of key supplies for staff such as key safety equipment and other materials staff need for safe and productive working. Review vendors of these supplies to ensure staff have access to new equipment as it becomes available, and procurement is cost effective. Visitor management - You will be the first point of contact for new joiners, visitors, deliveries as well as calls into the business. HR onboarding Ensuring new and existing joiners are made aware of key HR policies related to Health and Safety, Holiday entitlements, IT security etc. Use company HR systems to ensure the right people are trained in the right competencies and refresher training is given as and when required from our established list of trainers. Staff queries assist staff with basic queries around payroll and preparation of payroll as and when required. Refreshments/Catering/Socials Assist with recruitment events, staff social events and other one-offs which may require planning of catering and other related facilities. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
15/05/2024
Full time
This is a multi-faceted role and requires a great level of flexibility and willingness to deliver in a busy environment. You will be a key cog in our administrative team, being responsible for key duties in a busy office/warehouse. You will have a track record and experience of having delivered this in other environments and being a key person in the delivery of day-to-day operations. If this sounds like an environment you would thrive in and you are passionate about being in a business where sustainability and the promotion of literacy are key to what we do. The Role Office and building management Ensure office and important communal areas of the building are functioning well at all times with adequate supplies and working equipment. Conduct periodic reviews of vendors to ensure that the right cost/quality mix is maintained in line with budgets. Procurement Assist with procurement of key supplies for staff such as key safety equipment and other materials staff need for safe and productive working. Review vendors of these supplies to ensure staff have access to new equipment as it becomes available, and procurement is cost effective. Visitor management - You will be the first point of contact for new joiners, visitors, deliveries as well as calls into the business. HR onboarding Ensuring new and existing joiners are made aware of key HR policies related to Health and Safety, Holiday entitlements, IT security etc. Use company HR systems to ensure the right people are trained in the right competencies and refresher training is given as and when required from our established list of trainers. Staff queries assist staff with basic queries around payroll and preparation of payroll as and when required. Refreshments/Catering/Socials Assist with recruitment events, staff social events and other one-offs which may require planning of catering and other related facilities. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
14/05/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
My client is a specialist building services contractor that carries out design, manufacture and installation of new build and retrofit decarbonisation and renewable energy projects as well as modular mechanical & electrical prefabricated products, with a reputation for construction quality and delivery of projects to the highest standard. The Head of BIM will play a critical role in collaborating with the BIM managers and the BIM coordination teams to ensure delivery of the highest quality drawings and BIM modelling standards ensuring that all mechanical, electrical, and plumbing (MEP), architectural and structural elements are accurately represented and meet the project's specifications. The candidate will collaborate closely with the BIM, pre-construction, design, offsite fabrication and onsite operation teams to ensure seamless process to assist in delivering high profile projects. Key Responsibilities Project Delivery Strategy: Collaborate with the BIM Manager to develop and refine the overall BIM strategy and delivery programme for the project, ensuring that it aligns with the specific project objectives and company goals. BIM Execution Plan (BEP) Onboarding: Understand the project specific BIM execution plan, which details the project's BIM objectives, standards, workflows, roles, and deliverables that the BIM team must deliver to. Team Management: Manage and schedule the project deliverables for all BIM team members appointed to each project, assisting individuals as required, and ensuring that deliverables are being completed within the programme target completion dates. Resource Allocation: Coordinate with the BIM Manager to ensure that the necessary BIM team members are assigned to lead projects to ensure project completion dates are being sufficiently met. Project Reporting: Establish clear communication channels and provide regular project reporting with the BIM Manager and Associate Director to illustrate project progress and challenges. Project Modelling: While overseeing the project, a BIM Project Lead will also be directly involved in leading the creating of BIM models, especially intricate or critical portions that require detailed attention. Design Management: Supervise the BIM team in the creation, integration, and management of discipline-specific project design models and drawings (ie. MEP, structural, architectural), whilst ensuring that the models and drawing align with project requirements, specifications, and company standards Coordination & Integration: Ensuring seamless coordination between various design disciplines such as architecture, structure, MEP (Mechanical, Electrical, and Plumbing), and interiors. This involves integrating of various design aspects to create a cohesive and harmonious design. Clash Detection & Resolution: Utilise BIM software tools to identify clashes between different models (eg, structural and MEP) and coordinate with relevant teams to resolve these issues in the design phase, preventing costly on-site corrections. Quality Assurance: Implement rigorous quality assurance protocols to regularly validate the accuracy, completeness, and integrity of BIM models and associated drawings. Conduct periodic quality checks, both manual and automated, to identify inconsistencies, errors, or deviations. Document Control: Ensure that all BIM related documentation, such as revision histories, model updates, and change logs, are meticulously maintained and archived. Internal Coordination Meetings: Host BIM coordination meetings with relevant project team members to discuss any issues or concerns related to BIM design modelling or drawings for the attention of the team. Stakeholder Collaboration: Act as the primary BIM contact in attendance to BIM project meetings with external stakeholders, facilitating effective communication between architects, engineers, contractors, and other involved parties. Feedback Integration: Seek feedback from all relevant internal teams associated in delivering the projects regarding BIM processes and deliverables and use this feedback for continuous improvement. Performance Monitoring: Track and evaluate the performance of team members in terms of their modelling and drawing generation accuracy, speed, and standards. Professional Development: Identify training needs within the team and liaise with the BIM manager to organise training sessions, workshops, or courses to enhance their BIM modelling skills as required. Mentorship: Provide mentorship to team members, guiding them through complex modelling challenges and offering insights based on personal experience. Integration with Other Software: Understand and integrate the BIM project processes and how BIM models integrate with other software tools - ie. Dynamo 4D, 5D, & 6D BIM Integration: If applicable, oversee the integration of time (4D), cost (5D), and facility management (6D) data into BIM models, enhancing project predictability and post-construction facility management. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
14/05/2024
Full time
My client is a specialist building services contractor that carries out design, manufacture and installation of new build and retrofit decarbonisation and renewable energy projects as well as modular mechanical & electrical prefabricated products, with a reputation for construction quality and delivery of projects to the highest standard. The Head of BIM will play a critical role in collaborating with the BIM managers and the BIM coordination teams to ensure delivery of the highest quality drawings and BIM modelling standards ensuring that all mechanical, electrical, and plumbing (MEP), architectural and structural elements are accurately represented and meet the project's specifications. The candidate will collaborate closely with the BIM, pre-construction, design, offsite fabrication and onsite operation teams to ensure seamless process to assist in delivering high profile projects. Key Responsibilities Project Delivery Strategy: Collaborate with the BIM Manager to develop and refine the overall BIM strategy and delivery programme for the project, ensuring that it aligns with the specific project objectives and company goals. BIM Execution Plan (BEP) Onboarding: Understand the project specific BIM execution plan, which details the project's BIM objectives, standards, workflows, roles, and deliverables that the BIM team must deliver to. Team Management: Manage and schedule the project deliverables for all BIM team members appointed to each project, assisting individuals as required, and ensuring that deliverables are being completed within the programme target completion dates. Resource Allocation: Coordinate with the BIM Manager to ensure that the necessary BIM team members are assigned to lead projects to ensure project completion dates are being sufficiently met. Project Reporting: Establish clear communication channels and provide regular project reporting with the BIM Manager and Associate Director to illustrate project progress and challenges. Project Modelling: While overseeing the project, a BIM Project Lead will also be directly involved in leading the creating of BIM models, especially intricate or critical portions that require detailed attention. Design Management: Supervise the BIM team in the creation, integration, and management of discipline-specific project design models and drawings (ie. MEP, structural, architectural), whilst ensuring that the models and drawing align with project requirements, specifications, and company standards Coordination & Integration: Ensuring seamless coordination between various design disciplines such as architecture, structure, MEP (Mechanical, Electrical, and Plumbing), and interiors. This involves integrating of various design aspects to create a cohesive and harmonious design. Clash Detection & Resolution: Utilise BIM software tools to identify clashes between different models (eg, structural and MEP) and coordinate with relevant teams to resolve these issues in the design phase, preventing costly on-site corrections. Quality Assurance: Implement rigorous quality assurance protocols to regularly validate the accuracy, completeness, and integrity of BIM models and associated drawings. Conduct periodic quality checks, both manual and automated, to identify inconsistencies, errors, or deviations. Document Control: Ensure that all BIM related documentation, such as revision histories, model updates, and change logs, are meticulously maintained and archived. Internal Coordination Meetings: Host BIM coordination meetings with relevant project team members to discuss any issues or concerns related to BIM design modelling or drawings for the attention of the team. Stakeholder Collaboration: Act as the primary BIM contact in attendance to BIM project meetings with external stakeholders, facilitating effective communication between architects, engineers, contractors, and other involved parties. Feedback Integration: Seek feedback from all relevant internal teams associated in delivering the projects regarding BIM processes and deliverables and use this feedback for continuous improvement. Performance Monitoring: Track and evaluate the performance of team members in terms of their modelling and drawing generation accuracy, speed, and standards. Professional Development: Identify training needs within the team and liaise with the BIM manager to organise training sessions, workshops, or courses to enhance their BIM modelling skills as required. Mentorship: Provide mentorship to team members, guiding them through complex modelling challenges and offering insights based on personal experience. Integration with Other Software: Understand and integrate the BIM project processes and how BIM models integrate with other software tools - ie. Dynamo 4D, 5D, & 6D BIM Integration: If applicable, oversee the integration of time (4D), cost (5D), and facility management (6D) data into BIM models, enhancing project predictability and post-construction facility management. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
SOCIAL MEDIA MANAGER X2 - INITIAL 6 months CONTRACT - INSIDE IR35 Loriens leading Public sector client is looking to grow their Media team, initially they are looking to bring on 2 experienced Social Media Managers on a 6 month contract. Main duties and competencies Work with policy, news and marketing colleagues to develop highly engaging, stand-alone social media assets including video clips and infographics for priority campaigns and announcements Draft and implement social media content plans Provide digital and social media support at high-priority events Update social media channels which include Facebook, Twitter/X, Instagram, LinkedIn and YouTube. Ensure content is of a high standard and is used effectively to meet strategic communication objectives Monitor digital and social media analytics to contribute to evaluation and inform future activity Carry out social media monitoring using keywords around high profile events Community management of social media channels including moderating comments and managing responses to direct messages Essential Criteria A proven track record as a social media manager, including creation of highly-engaging video content Excellent understanding of the social media landscape including managing multiple channels Excellent judgement, a sharp nose for a story and the ability to prioritise under pressure Good oral communication skills combined with the confidence to deal with and influence people at all levels Desirable Criteria Familiarity with video editing and graphic software, such as Adobe, Canva, or equivalents Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
13/05/2024
Project-based
SOCIAL MEDIA MANAGER X2 - INITIAL 6 months CONTRACT - INSIDE IR35 Loriens leading Public sector client is looking to grow their Media team, initially they are looking to bring on 2 experienced Social Media Managers on a 6 month contract. Main duties and competencies Work with policy, news and marketing colleagues to develop highly engaging, stand-alone social media assets including video clips and infographics for priority campaigns and announcements Draft and implement social media content plans Provide digital and social media support at high-priority events Update social media channels which include Facebook, Twitter/X, Instagram, LinkedIn and YouTube. Ensure content is of a high standard and is used effectively to meet strategic communication objectives Monitor digital and social media analytics to contribute to evaluation and inform future activity Carry out social media monitoring using keywords around high profile events Community management of social media channels including moderating comments and managing responses to direct messages Essential Criteria A proven track record as a social media manager, including creation of highly-engaging video content Excellent understanding of the social media landscape including managing multiple channels Excellent judgement, a sharp nose for a story and the ability to prioritise under pressure Good oral communication skills combined with the confidence to deal with and influence people at all levels Desirable Criteria Familiarity with video editing and graphic software, such as Adobe, Canva, or equivalents Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Global Technology Solutions Ltd
Aldermaston, Berkshire
SC Cleared Windows O/S Build Engineer £48,925p/a + £2000p/a DV allowance standard office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities. * Determine and document technical build specifications * Automation of existing process * Maintaining security standards * Writing, editing and testing policies with customer service always in mind. * Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. * Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels * Drive Service Management best-practice and ITIL process compliance across the business * Drive continuous service improvement * Planning and execution of customer site deployments from build, through go-live and into operational support * QA/UAT The site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service) DESIRABLE SKILLS/QUALIFICATIONS: * Deployment using: o SYSPREP o Unattended installs using unattend.txt and WINNT.SIF o RIS - Remote Installation Services o ADS - Automated Deployment Services o WDS - Windows Deployment Server o WAIK - Windows Automated Installation Kit o SCCM - System Centre Configuration manager 2012/2016 o MDT - Microsoft Deployment Tool * Security and Patching using: o Unattended and silent Scripting o SUS1.1 Software Update Services o WSUS Windows Software Update services o SCCM - System Centre Configuration manager 2012/2016 * Operating systems and service packs: o Windows 10 and year update releases o Windows Server 2012/2016/2019 o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades. * AD and Group Policy: o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects * Fault diagnosis and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. * Awareness of ITIL Change and Release Management As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advise covering a range of areas including mental health and financial support Apply now for consideration! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
13/05/2024
Full time
SC Cleared Windows O/S Build Engineer £48,925p/a + £2000p/a DV allowance standard office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities. * Determine and document technical build specifications * Automation of existing process * Maintaining security standards * Writing, editing and testing policies with customer service always in mind. * Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. * Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels * Drive Service Management best-practice and ITIL process compliance across the business * Drive continuous service improvement * Planning and execution of customer site deployments from build, through go-live and into operational support * QA/UAT The site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service) DESIRABLE SKILLS/QUALIFICATIONS: * Deployment using: o SYSPREP o Unattended installs using unattend.txt and WINNT.SIF o RIS - Remote Installation Services o ADS - Automated Deployment Services o WDS - Windows Deployment Server o WAIK - Windows Automated Installation Kit o SCCM - System Centre Configuration manager 2012/2016 o MDT - Microsoft Deployment Tool * Security and Patching using: o Unattended and silent Scripting o SUS1.1 Software Update Services o WSUS Windows Software Update services o SCCM - System Centre Configuration manager 2012/2016 * Operating systems and service packs: o Windows 10 and year update releases o Windows Server 2012/2016/2019 o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades. * AD and Group Policy: o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects * Fault diagnosis and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. * Awareness of ITIL Change and Release Management As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advise covering a range of areas including mental health and financial support Apply now for consideration! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Category Manager - Procurement, Stakeholder Management, Travel experience, SC Cleared, Hybrid. We currently have a long-term vacancy for a Category Manager to join our small, busy, friendly team as a Category Lead. Working within the Accommodation team you should have a depth of global travel knowledge and an understanding of Travel Management Companies and Agents in order to be able to produce a robust travel market supply strategy Summary Working withing the accommodation team you will be responsible for sourcing and managing booking solution providers, combining the traditional business travel related categories of: ground transport, air travel, accommodation, rail travel, venue find and supporting services for meetings, conferences and events. In addition, the category's remit also covers guidance and solutions for additional and/or specialist travel services like passports, visas, currency, sensitive crisis travel support and solution management; all with a view to simplifying the procurement Key Accountabilities: Developing market sector knowledge and applying this to create a deep understanding of customer requirements, market capability and potential opportunities. Building relationships of influence with senior customers, strategic suppliers and industry leaders. Use market expertise and knowledge to spot trends and change markets accordingly, leading market engagement activities and other team members in sharing this information with customers Strong stakeholder management skills, customer focused with good commercial acumen. Demonstrable experience of working proactively, in a fast paced, commercial environment, delivering projects with a track record of achieving strong commercial results. Travel Industry experience, passion and knowledge. Flexibility to adapt to changing circumstances and support senior team members during crisis support activities. Active SC Clearance is required for this role Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will commence next week, so please apply immediately or call Bangura Solutions to discuss further.
13/05/2024
Project-based
Category Manager - Procurement, Stakeholder Management, Travel experience, SC Cleared, Hybrid. We currently have a long-term vacancy for a Category Manager to join our small, busy, friendly team as a Category Lead. Working within the Accommodation team you should have a depth of global travel knowledge and an understanding of Travel Management Companies and Agents in order to be able to produce a robust travel market supply strategy Summary Working withing the accommodation team you will be responsible for sourcing and managing booking solution providers, combining the traditional business travel related categories of: ground transport, air travel, accommodation, rail travel, venue find and supporting services for meetings, conferences and events. In addition, the category's remit also covers guidance and solutions for additional and/or specialist travel services like passports, visas, currency, sensitive crisis travel support and solution management; all with a view to simplifying the procurement Key Accountabilities: Developing market sector knowledge and applying this to create a deep understanding of customer requirements, market capability and potential opportunities. Building relationships of influence with senior customers, strategic suppliers and industry leaders. Use market expertise and knowledge to spot trends and change markets accordingly, leading market engagement activities and other team members in sharing this information with customers Strong stakeholder management skills, customer focused with good commercial acumen. Demonstrable experience of working proactively, in a fast paced, commercial environment, delivering projects with a track record of achieving strong commercial results. Travel Industry experience, passion and knowledge. Flexibility to adapt to changing circumstances and support senior team members during crisis support activities. Active SC Clearance is required for this role Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will commence next week, so please apply immediately or call Bangura Solutions to discuss further.
EUX Operations Manager - hybrid working in London An exciting EUX Operations Manager opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe. Working for this global organisation, you will play a pivotal part in the digital transformation of the technology solutions and technology-led services the business provides to their customers. Purpose of the role Delivery of end user service operations and ITIL operational processes to the business (Event, Incident, Problem, Change and Request) Service restoration for end user incidents and degradations in service, focus on compliance with SLAs. Lead the activities and operational procedures required to trap and resolve any event/incident, ensuring timely and effective communications to all relevant stakeholders through established channels. Operational command and control through compliance and focus on reduced incidents and fast recovery of services, including operational management of all end user vendors, incl. agency managed vendors Experience Experience of leading a global 24x7 service offering Strong experience of delivering critical IT services in an operational environment Business partnering, working as a valued partner with internal and external stakeholders across a diverse stakeholder base, delivering a value-added service to customers Proven track record of successful stakeholder management at a senior level, with a proven ability of influencing and persuading across the organisation Proven experience of dealing with diverse supplier framework Good application of supplier management skills, building effective relationships through a business partnering approach, ensuring service levels are maintained for business customers Experience of operating across multiple countries and cultures is desirable, but not essential
10/05/2024
Full time
EUX Operations Manager - hybrid working in London An exciting EUX Operations Manager opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe. Working for this global organisation, you will play a pivotal part in the digital transformation of the technology solutions and technology-led services the business provides to their customers. Purpose of the role Delivery of end user service operations and ITIL operational processes to the business (Event, Incident, Problem, Change and Request) Service restoration for end user incidents and degradations in service, focus on compliance with SLAs. Lead the activities and operational procedures required to trap and resolve any event/incident, ensuring timely and effective communications to all relevant stakeholders through established channels. Operational command and control through compliance and focus on reduced incidents and fast recovery of services, including operational management of all end user vendors, incl. agency managed vendors Experience Experience of leading a global 24x7 service offering Strong experience of delivering critical IT services in an operational environment Business partnering, working as a valued partner with internal and external stakeholders across a diverse stakeholder base, delivering a value-added service to customers Proven track record of successful stakeholder management at a senior level, with a proven ability of influencing and persuading across the organisation Proven experience of dealing with diverse supplier framework Good application of supplier management skills, building effective relationships through a business partnering approach, ensuring service levels are maintained for business customers Experience of operating across multiple countries and cultures is desirable, but not essential