Responsibilities: Provide Subject Matter Expert (SME) guidance and perform core BASIS activities such as systems/Servers' administration, transports management, Fiori launchpad configurations, web dispatcher/Router setup, high-availability, and disaster recovery setup, database administration, performance tuning, etc. Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software, and security. Install, configure, and maintain SAP systems. Provide technical support for SAP systems. Perform system upgrades and patches to ensure the system is up to date. Monitor and optimize system performance. Create and maintain technical documents and procedures. Collaborate with other teams to design, implement, and manage SAP systems. Participate in change management processes. Qualifications: 10+ years of SAP Basis administration experience in large environments, preferably running SAP Business Suites including S/4 HANA. Proficiency in SAP system performance tuning and troubleshooting. At least 3 years of experience in monitoring and troubleshooting HANA and Oracle databases. Participation in a minimum of 2-3 implementations of SAP systems. Ability to take ownership of work activities and bring them to a timely and efficient conclusion. Effective communication skills, both written and verbal, with technical and non-technical multi-functional teams across regions. Proven problem-solving abilities and attention to detail. Led the implementation of SAP systems across multiple technical landscapes. Minimum Requirement: SAP Basis background Installing SAP BASIS technical support Strong stakeholder management skills at all levels (internal and external) Administrating the SAP system and working with auditors STRONG BASIS experience would be desirable. 2-3 implementations of SAP would be good Technical SAP experience would be beneficial. Very hands on role Understanding of other databases would be beneficial (Oracle) If you feel you have the skills and experience needed for this role; please do apply now.
01/05/2024
Project-based
Responsibilities: Provide Subject Matter Expert (SME) guidance and perform core BASIS activities such as systems/Servers' administration, transports management, Fiori launchpad configurations, web dispatcher/Router setup, high-availability, and disaster recovery setup, database administration, performance tuning, etc. Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software, and security. Install, configure, and maintain SAP systems. Provide technical support for SAP systems. Perform system upgrades and patches to ensure the system is up to date. Monitor and optimize system performance. Create and maintain technical documents and procedures. Collaborate with other teams to design, implement, and manage SAP systems. Participate in change management processes. Qualifications: 10+ years of SAP Basis administration experience in large environments, preferably running SAP Business Suites including S/4 HANA. Proficiency in SAP system performance tuning and troubleshooting. At least 3 years of experience in monitoring and troubleshooting HANA and Oracle databases. Participation in a minimum of 2-3 implementations of SAP systems. Ability to take ownership of work activities and bring them to a timely and efficient conclusion. Effective communication skills, both written and verbal, with technical and non-technical multi-functional teams across regions. Proven problem-solving abilities and attention to detail. Led the implementation of SAP systems across multiple technical landscapes. Minimum Requirement: SAP Basis background Installing SAP BASIS technical support Strong stakeholder management skills at all levels (internal and external) Administrating the SAP system and working with auditors STRONG BASIS experience would be desirable. 2-3 implementations of SAP would be good Technical SAP experience would be beneficial. Very hands on role Understanding of other databases would be beneficial (Oracle) If you feel you have the skills and experience needed for this role; please do apply now.
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Description: MUST HAVE HARD SKILLS: Significant experience in the design and implementation of motion systems requiring sub micrometre accuracy and alignment. Expert SolidWorks including PDM Hands-on experience with methods of fabrication to include light machining and 3D printing Experience of tolerancing and specifications for production Overview The demand for long-term data storage in the cloud is reaching unprecedented levels, and continues to grow into the zettabytes. Existing storage technologies do not provide a cost-effective solution for storing long-lived data. This project is developing the first-ever storage technology designed and built from the media up, for the cloud. They are leveraging recent discoveries in ultrafast Laser optics to store data in quartz glass by using femtosecond lasers, and building a completely new storage system designed from scratch around this technology. They are looking for an experienced Mechanical Engineer to support this research and other cloud research projects. The team is multi-disciplinary, comprising optics, software and electronics experts with a collaborative and agile atmosphere. Responsibilities The key responsibility of this role will be technology demonstration and supporting research activities. This will include: Working with the team to enable new functionality as required High tolerance design and build of mechanical assemblies Experimentation Clear documentation and report summaries including specifications Skillset Required: Expert SolidWorks including PDM Significant experience in the design and implementation of motion systems requiring sub micrometre accuracy and alignment Hands-on experience with methods of fabrication to include light machining and 3D printing Experience of tolerancing and specifications for production Desirable: Familiarity with optical systems including free space optics, waveguide/fibre optics, monolithic optical design. CAM for CNC machining Simulation tools (preferably Ansys) Qualifications 8+ years related technical engineering experience: OR Bachelor's degree in Mechanical Engineering, or related field AND 5+ years related technical engineering experience OR Master's degree in Mechanical Engineering, or related field AND 3+ years related technical engineering experience OR Doctorate degree in Mechanical Engineering, or related field AND 1+ years related technical engineering experience OR equivalent experience . Typical Day in the Role Design, source, assemble and test mechanical systems required to support the project. Interactively take and develop requirements from the team to find appropriate solutions in a collaborative environment. The team is agile and priorities and tasks can change rapidly. Skills: Design Engineering optics optical solidworks research Mechanical Mechanical engineering Matlab Employee Value Proposition: Exciting facilities - enjoy the equipment available, enabling fun and interesting work Job Title: Mechanical Engineer Location: Cambridge, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
30/04/2024
Project-based
Description: MUST HAVE HARD SKILLS: Significant experience in the design and implementation of motion systems requiring sub micrometre accuracy and alignment. Expert SolidWorks including PDM Hands-on experience with methods of fabrication to include light machining and 3D printing Experience of tolerancing and specifications for production Overview The demand for long-term data storage in the cloud is reaching unprecedented levels, and continues to grow into the zettabytes. Existing storage technologies do not provide a cost-effective solution for storing long-lived data. This project is developing the first-ever storage technology designed and built from the media up, for the cloud. They are leveraging recent discoveries in ultrafast Laser optics to store data in quartz glass by using femtosecond lasers, and building a completely new storage system designed from scratch around this technology. They are looking for an experienced Mechanical Engineer to support this research and other cloud research projects. The team is multi-disciplinary, comprising optics, software and electronics experts with a collaborative and agile atmosphere. Responsibilities The key responsibility of this role will be technology demonstration and supporting research activities. This will include: Working with the team to enable new functionality as required High tolerance design and build of mechanical assemblies Experimentation Clear documentation and report summaries including specifications Skillset Required: Expert SolidWorks including PDM Significant experience in the design and implementation of motion systems requiring sub micrometre accuracy and alignment Hands-on experience with methods of fabrication to include light machining and 3D printing Experience of tolerancing and specifications for production Desirable: Familiarity with optical systems including free space optics, waveguide/fibre optics, monolithic optical design. CAM for CNC machining Simulation tools (preferably Ansys) Qualifications 8+ years related technical engineering experience: OR Bachelor's degree in Mechanical Engineering, or related field AND 5+ years related technical engineering experience OR Master's degree in Mechanical Engineering, or related field AND 3+ years related technical engineering experience OR Doctorate degree in Mechanical Engineering, or related field AND 1+ years related technical engineering experience OR equivalent experience . Typical Day in the Role Design, source, assemble and test mechanical systems required to support the project. Interactively take and develop requirements from the team to find appropriate solutions in a collaborative environment. The team is agile and priorities and tasks can change rapidly. Skills: Design Engineering optics optical solidworks research Mechanical Mechanical engineering Matlab Employee Value Proposition: Exciting facilities - enjoy the equipment available, enabling fun and interesting work Job Title: Mechanical Engineer Location: Cambridge, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
25/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development