Data Architect Certain Advantage is hiring for a System/Aerospace/Simulation data engineer who comes from Space Aerospace Communications Motorsport High Tech Manufacturing Automotive industry. The Company We're working with a business that's specialises in the engineering, installation and after-care support of hydrogen-ready gas-fired Combined Heat and Power (CHP) plants, fast response balancing peaking plants, mission-critical standby diesel generation, and battery energy storage. Does this sound like your next career move? If you're ambitious to grow, this may be your next role The Role: This role is for a dynamic Data Architect -someone ambitious and ready to make an impact. You'll be results-orientated and driven to succeed. You'll be reporting to Data Engineering Lead and will be Working within a team of data architects and software engineers to support data engineering activities across projects; Analysing & collating use cases, producing data & tool development plans, interface documents, conventions- and liaising with tool developers, support software development and data population, administration, verification & validation throughout the project phases. The Individual We're looking for people who can show: Experience of defining, validating & administrating processes that manage engineering data within an engineering context, preferably Aerospace, Space Industry Experience of administering engineering data within 'Database Management Systems' & performing related data import & export processes development and administration experience, including SQL, EMF Query2 or other Query language Java programming/script coding experience Query language experience eg SQL Desirable Experience of working in Scrum development methodology Experience of working with Scrum/kanban ticketing tools such as JIRA Object Oriented programming IntelliJ The Benefits: 12 Month Contract This role will be working on site full time in Stevenage with free parking is provided for this role in a local car park approximately fifteen minutes' walk from site. £45.35 Per Hour PAYE/£60 Per Hour Umbrella Full time - Hybrid: Working three days a week in the office & two remote (preference) Very Rare potential to other UK sites UK National to got through Security Clearence/BPSS+ SC Clearance - can start on BPSS Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering.
02/05/2024
Project-based
Data Architect Certain Advantage is hiring for a System/Aerospace/Simulation data engineer who comes from Space Aerospace Communications Motorsport High Tech Manufacturing Automotive industry. The Company We're working with a business that's specialises in the engineering, installation and after-care support of hydrogen-ready gas-fired Combined Heat and Power (CHP) plants, fast response balancing peaking plants, mission-critical standby diesel generation, and battery energy storage. Does this sound like your next career move? If you're ambitious to grow, this may be your next role The Role: This role is for a dynamic Data Architect -someone ambitious and ready to make an impact. You'll be results-orientated and driven to succeed. You'll be reporting to Data Engineering Lead and will be Working within a team of data architects and software engineers to support data engineering activities across projects; Analysing & collating use cases, producing data & tool development plans, interface documents, conventions- and liaising with tool developers, support software development and data population, administration, verification & validation throughout the project phases. The Individual We're looking for people who can show: Experience of defining, validating & administrating processes that manage engineering data within an engineering context, preferably Aerospace, Space Industry Experience of administering engineering data within 'Database Management Systems' & performing related data import & export processes development and administration experience, including SQL, EMF Query2 or other Query language Java programming/script coding experience Query language experience eg SQL Desirable Experience of working in Scrum development methodology Experience of working with Scrum/kanban ticketing tools such as JIRA Object Oriented programming IntelliJ The Benefits: 12 Month Contract This role will be working on site full time in Stevenage with free parking is provided for this role in a local car park approximately fifteen minutes' walk from site. £45.35 Per Hour PAYE/£60 Per Hour Umbrella Full time - Hybrid: Working three days a week in the office & two remote (preference) Very Rare potential to other UK sites UK National to got through Security Clearence/BPSS+ SC Clearance - can start on BPSS Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering.
Senior Software Engineer with strong commercial Machine Learning experience required for a defence & security Machine Learning company. As part of this role, you will be put through SC Clearance (and ideally, also DV clearance), so you must be eligible for these to apply. This role can be worked remotely from within the UK, however you must be able to travel to client sites when required (roughly 1 week every 2 months). As a Senior Software Engineer, you will be working as part of a fantastic, up to date technical environment based around Machine Learning and AI, using Python. You will be client facing and therefore working on a range of innovation projects based around AI/ML, science, and data. Primary technologies used are Python, Typescript/JavaScript, and Kubernetes, as well as production use of ML, so a proficiency in these is required. This is a Senior Software Engineer or Tech Lead level role, so some experience architecting scalable systems within a modern Devops environment is desirable. Senior Software Engineer essential skills Minimum 5 years career experience, ideally using Python as your primary development language Commercial production experience with Machine Learning (ML) and AI is important Strong commercial experience with Typescript and JavaScript You must be comfortable with Kubernetes and the modern Devops environment No work permit holders are allowed as you need to be able to obtain SC and/or DV clearance - ideally you will be a UK national and you must have no criminal history You must be happy travelling to client sites occasionally - roughly 1 week every couple of months If you already hold SC or DV clearance that would be great! There's a starting salary of £90,000-£95,000 plus shares/equity - and lots of other benefits including primarily remote working. There is a great flexible working setup as well, with core working hours, support for higher learning a generous holiday allowance (37 days) all part of the package. This is a fantastic opportunity for Senior Software Engineer or Tech Lead with commercial Machine Learning experience to join a fast-growing company and really further your career in a thriving sector! To apply please send your CV to Rob Goffin at IT Recruitment Solutions. Senior Software Engineer, Tech Lead, Machine Learning, AI, Python, Typescript, JavaScript, Kubernetes, UK, Remote, Travel to clients, Permanent £90,000 - £95,000 + Shares
02/05/2024
Full time
Senior Software Engineer with strong commercial Machine Learning experience required for a defence & security Machine Learning company. As part of this role, you will be put through SC Clearance (and ideally, also DV clearance), so you must be eligible for these to apply. This role can be worked remotely from within the UK, however you must be able to travel to client sites when required (roughly 1 week every 2 months). As a Senior Software Engineer, you will be working as part of a fantastic, up to date technical environment based around Machine Learning and AI, using Python. You will be client facing and therefore working on a range of innovation projects based around AI/ML, science, and data. Primary technologies used are Python, Typescript/JavaScript, and Kubernetes, as well as production use of ML, so a proficiency in these is required. This is a Senior Software Engineer or Tech Lead level role, so some experience architecting scalable systems within a modern Devops environment is desirable. Senior Software Engineer essential skills Minimum 5 years career experience, ideally using Python as your primary development language Commercial production experience with Machine Learning (ML) and AI is important Strong commercial experience with Typescript and JavaScript You must be comfortable with Kubernetes and the modern Devops environment No work permit holders are allowed as you need to be able to obtain SC and/or DV clearance - ideally you will be a UK national and you must have no criminal history You must be happy travelling to client sites occasionally - roughly 1 week every couple of months If you already hold SC or DV clearance that would be great! There's a starting salary of £90,000-£95,000 plus shares/equity - and lots of other benefits including primarily remote working. There is a great flexible working setup as well, with core working hours, support for higher learning a generous holiday allowance (37 days) all part of the package. This is a fantastic opportunity for Senior Software Engineer or Tech Lead with commercial Machine Learning experience to join a fast-growing company and really further your career in a thriving sector! To apply please send your CV to Rob Goffin at IT Recruitment Solutions. Senior Software Engineer, Tech Lead, Machine Learning, AI, Python, Typescript, JavaScript, Kubernetes, UK, Remote, Travel to clients, Permanent £90,000 - £95,000 + Shares
Senior Software Engineer with strong commercial Machine Learning experience required for a defence & security Machine Learning company. As part of this role, you will be put through SC Clearance (and ideally, also DV clearance), so you must be eligible for these to apply. This role can be worked remotely from within the UK, however you must be able to travel to client sites when required (roughly 1 week every 2 months). As a Senior Software Engineer, you will be working as part of a fantastic, up to date technical environment based around Machine Learning and AI, using Python. You will be client facing and therefore working on a range of innovation projects based around AI/ML, science, and data. Primary technologies used are Python, Typescript/JavaScript, and Kubernetes, as well as production use of ML, so a proficiency in these is required. This is a Senior Software Engineer or Tech Lead level role, so some experience architecting scalable systems within a modern Devops environment is desirable. Senior Software Engineer essential skills Minimum 5 years career experience, ideally using Python as your primary development language Commercial production experience with Machine Learning (ML) and AI is important Strong commercial experience with Typescript and JavaScript You must be comfortable with Kubernetes and the modern Devops environment No work permit holders are allowed as you need to be able to obtain SC and/or DV clearance - ideally you will be a UK national and you must have no criminal history You must be happy travelling to client sites occasionally - roughly 1 week every couple of months If you already hold SC or DV clearance that would be great! There's a starting salary of £90,000-£95,000 plus shares/equity - and lots of other benefits including primarily remote working. There is a great flexible working setup as well, with core working hours, support for higher learning a generous holiday allowance (37 days) all part of the package. This is a fantastic opportunity for Senior Software Engineer or Tech Lead with commercial Machine Learning experience to join a fast-growing company and really further your career in a thriving sector! To apply please send your CV to Rob Goffin at IT Recruitment Solutions. Senior Software Engineer, Tech Lead, Machine Learning, AI, Python, Typescript, JavaScript, Kubernetes, UK, Remote, Travel to clients, Permanent £90,000 - £95,000 + Shares
02/05/2024
Full time
Senior Software Engineer with strong commercial Machine Learning experience required for a defence & security Machine Learning company. As part of this role, you will be put through SC Clearance (and ideally, also DV clearance), so you must be eligible for these to apply. This role can be worked remotely from within the UK, however you must be able to travel to client sites when required (roughly 1 week every 2 months). As a Senior Software Engineer, you will be working as part of a fantastic, up to date technical environment based around Machine Learning and AI, using Python. You will be client facing and therefore working on a range of innovation projects based around AI/ML, science, and data. Primary technologies used are Python, Typescript/JavaScript, and Kubernetes, as well as production use of ML, so a proficiency in these is required. This is a Senior Software Engineer or Tech Lead level role, so some experience architecting scalable systems within a modern Devops environment is desirable. Senior Software Engineer essential skills Minimum 5 years career experience, ideally using Python as your primary development language Commercial production experience with Machine Learning (ML) and AI is important Strong commercial experience with Typescript and JavaScript You must be comfortable with Kubernetes and the modern Devops environment No work permit holders are allowed as you need to be able to obtain SC and/or DV clearance - ideally you will be a UK national and you must have no criminal history You must be happy travelling to client sites occasionally - roughly 1 week every couple of months If you already hold SC or DV clearance that would be great! There's a starting salary of £90,000-£95,000 plus shares/equity - and lots of other benefits including primarily remote working. There is a great flexible working setup as well, with core working hours, support for higher learning a generous holiday allowance (37 days) all part of the package. This is a fantastic opportunity for Senior Software Engineer or Tech Lead with commercial Machine Learning experience to join a fast-growing company and really further your career in a thriving sector! To apply please send your CV to Rob Goffin at IT Recruitment Solutions. Senior Software Engineer, Tech Lead, Machine Learning, AI, Python, Typescript, JavaScript, Kubernetes, UK, Remote, Travel to clients, Permanent £90,000 - £95,000 + Shares
Senior Software Engineer with strong commercial Machine Learning experience required for a defence & security Machine Learning company. As part of this role, you will be put through SC Clearance (and ideally, also DV clearance), so you must be eligible for these to apply. This role can be worked remotely from within the UK, however you must be able to travel to client sites when required (roughly 1 week every 2 months). As a Senior Software Engineer, you will be working as part of a fantastic, up to date technical environment based around Machine Learning and AI, using Python. You will be client facing and therefore working on a range of innovation projects based around AI/ML, science, and data. Primary technologies used are Python, Typescript/JavaScript, and Kubernetes, as well as production use of ML, so a proficiency in these is required. This is a Senior Software Engineer or Tech Lead level role, so some experience architecting scalable systems within a modern Devops environment is desirable. Senior Software Engineer essential skills Minimum 5 years career experience, ideally using Python as your primary development language Commercial production experience with Machine Learning (ML) and AI is important Strong commercial experience with Typescript and JavaScript You must be comfortable with Kubernetes and the modern Devops environment No work permit holders are allowed as you need to be able to obtain SC and/or DV clearance - ideally you will be a UK national and you must have no criminal history You must be happy travelling to client sites occasionally - roughly 1 week every couple of months If you already hold SC or DV clearance that would be great! There's a starting salary of £90,000-£95,000 plus shares/equity - and lots of other benefits including primarily remote working. There is a great flexible working setup as well, with core working hours, support for higher learning a generous holiday allowance (37 days) all part of the package. This is a fantastic opportunity for Senior Software Engineer or Tech Lead with commercial Machine Learning experience to join a fast-growing company and really further your career in a thriving sector! To apply please send your CV to Rob Goffin at IT Recruitment Solutions. Senior Software Engineer, Tech Lead, Machine Learning, AI, Python, Typescript, JavaScript, Kubernetes, UK, Remote, Travel to clients, Permanent £90,000 - £95,000 + Shares
02/05/2024
Full time
Senior Software Engineer with strong commercial Machine Learning experience required for a defence & security Machine Learning company. As part of this role, you will be put through SC Clearance (and ideally, also DV clearance), so you must be eligible for these to apply. This role can be worked remotely from within the UK, however you must be able to travel to client sites when required (roughly 1 week every 2 months). As a Senior Software Engineer, you will be working as part of a fantastic, up to date technical environment based around Machine Learning and AI, using Python. You will be client facing and therefore working on a range of innovation projects based around AI/ML, science, and data. Primary technologies used are Python, Typescript/JavaScript, and Kubernetes, as well as production use of ML, so a proficiency in these is required. This is a Senior Software Engineer or Tech Lead level role, so some experience architecting scalable systems within a modern Devops environment is desirable. Senior Software Engineer essential skills Minimum 5 years career experience, ideally using Python as your primary development language Commercial production experience with Machine Learning (ML) and AI is important Strong commercial experience with Typescript and JavaScript You must be comfortable with Kubernetes and the modern Devops environment No work permit holders are allowed as you need to be able to obtain SC and/or DV clearance - ideally you will be a UK national and you must have no criminal history You must be happy travelling to client sites occasionally - roughly 1 week every couple of months If you already hold SC or DV clearance that would be great! There's a starting salary of £90,000-£95,000 plus shares/equity - and lots of other benefits including primarily remote working. There is a great flexible working setup as well, with core working hours, support for higher learning a generous holiday allowance (37 days) all part of the package. This is a fantastic opportunity for Senior Software Engineer or Tech Lead with commercial Machine Learning experience to join a fast-growing company and really further your career in a thriving sector! To apply please send your CV to Rob Goffin at IT Recruitment Solutions. Senior Software Engineer, Tech Lead, Machine Learning, AI, Python, Typescript, JavaScript, Kubernetes, UK, Remote, Travel to clients, Permanent £90,000 - £95,000 + Shares
Senior Software Engineer with strong commercial Machine Learning experience required for a defence & security Machine Learning company. As part of this role, you will be put through SC Clearance (and ideally, also DV clearance), so you must be eligible for these to apply. This role can be worked remotely from within the UK, however you must be able to travel to client sites when required (roughly 1 week every 2 months). As a Senior Software Engineer, you will be working as part of a fantastic, up to date technical environment based around Machine Learning and AI, using Python. You will be client facing and therefore working on a range of innovation projects based around AI/ML, science, and data. Primary technologies used are Python, Typescript/JavaScript, and Kubernetes, as well as production use of ML, so a proficiency in these is required. This is a Senior Software Engineer or Tech Lead level role, so some experience architecting scalable systems within a modern Devops environment is desirable. Senior Software Engineer essential skills Minimum 5 years career experience, ideally using Python as your primary development language Commercial production experience with Machine Learning (ML) and AI is important Strong commercial experience with Typescript and JavaScript You must be comfortable with Kubernetes and the modern Devops environment No work permit holders are allowed as you need to be able to obtain SC and/or DV clearance - ideally you will be a UK national and you must have no criminal history You must be happy travelling to client sites occasionally - roughly 1 week every couple of months If you already hold SC or DV clearance that would be great! There's a starting salary of £90,000-£95,000 plus shares/equity - and lots of other benefits including primarily remote working. There is a great flexible working setup as well, with core working hours, support for higher learning a generous holiday allowance (37 days) all part of the package. This is a fantastic opportunity for Senior Software Engineer or Tech Lead with commercial Machine Learning experience to join a fast-growing company and really further your career in a thriving sector! To apply please send your CV to Rob Goffin at IT Recruitment Solutions. Senior Software Engineer, Tech Lead, Machine Learning, AI, Python, Typescript, JavaScript, Kubernetes, UK, Remote, Travel to clients, Permanent £90,000 - £95,000 + Shares
02/05/2024
Full time
Senior Software Engineer with strong commercial Machine Learning experience required for a defence & security Machine Learning company. As part of this role, you will be put through SC Clearance (and ideally, also DV clearance), so you must be eligible for these to apply. This role can be worked remotely from within the UK, however you must be able to travel to client sites when required (roughly 1 week every 2 months). As a Senior Software Engineer, you will be working as part of a fantastic, up to date technical environment based around Machine Learning and AI, using Python. You will be client facing and therefore working on a range of innovation projects based around AI/ML, science, and data. Primary technologies used are Python, Typescript/JavaScript, and Kubernetes, as well as production use of ML, so a proficiency in these is required. This is a Senior Software Engineer or Tech Lead level role, so some experience architecting scalable systems within a modern Devops environment is desirable. Senior Software Engineer essential skills Minimum 5 years career experience, ideally using Python as your primary development language Commercial production experience with Machine Learning (ML) and AI is important Strong commercial experience with Typescript and JavaScript You must be comfortable with Kubernetes and the modern Devops environment No work permit holders are allowed as you need to be able to obtain SC and/or DV clearance - ideally you will be a UK national and you must have no criminal history You must be happy travelling to client sites occasionally - roughly 1 week every couple of months If you already hold SC or DV clearance that would be great! There's a starting salary of £90,000-£95,000 plus shares/equity - and lots of other benefits including primarily remote working. There is a great flexible working setup as well, with core working hours, support for higher learning a generous holiday allowance (37 days) all part of the package. This is a fantastic opportunity for Senior Software Engineer or Tech Lead with commercial Machine Learning experience to join a fast-growing company and really further your career in a thriving sector! To apply please send your CV to Rob Goffin at IT Recruitment Solutions. Senior Software Engineer, Tech Lead, Machine Learning, AI, Python, Typescript, JavaScript, Kubernetes, UK, Remote, Travel to clients, Permanent £90,000 - £95,000 + Shares
Senior Software Engineer with strong commercial Machine Learning experience required for a defence & security Machine Learning company. As part of this role, you will be put through SC Clearance (and ideally, also DV clearance), so you must be eligible for these to apply. This role can be worked remotely from within the UK, however you must be able to travel to client sites when required (roughly 1 week every 2 months). As a Senior Software Engineer, you will be working as part of a fantastic, up to date technical environment based around Machine Learning and AI, using Python. You will be client facing and therefore working on a range of innovation projects based around AI/ML, science, and data. Primary technologies used are Python, Typescript/JavaScript, and Kubernetes, as well as production use of ML, so a proficiency in these is required. This is a Senior Software Engineer or Tech Lead level role, so some experience architecting scalable systems within a modern Devops environment is desirable. Senior Software Engineer essential skills Minimum 5 years career experience, ideally using Python as your primary development language Commercial production experience with Machine Learning (ML) and AI is important Strong commercial experience with Typescript and JavaScript You must be comfortable with Kubernetes and the modern Devops environment No work permit holders are allowed as you need to be able to obtain SC and/or DV clearance - ideally you will be a UK national and you must have no criminal history You must be happy travelling to client sites occasionally - roughly 1 week every couple of months If you already hold SC or DV clearance that would be great! There's a starting salary of £90,000-£95,000 plus shares/equity - and lots of other benefits including primarily remote working. There is a great flexible working setup as well, with core working hours, support for higher learning a generous holiday allowance (37 days) all part of the package. This is a fantastic opportunity for Senior Software Engineer or Tech Lead with commercial Machine Learning experience to join a fast-growing company and really further your career in a thriving sector! To apply please send your CV to Rob Goffin at IT Recruitment Solutions. Senior Software Engineer, Tech Lead, Machine Learning, AI, Python, Typescript, JavaScript, Kubernetes, UK, Remote, Travel to clients, Permanent £90,000 - £95,000 + Shares
02/05/2024
Full time
Senior Software Engineer with strong commercial Machine Learning experience required for a defence & security Machine Learning company. As part of this role, you will be put through SC Clearance (and ideally, also DV clearance), so you must be eligible for these to apply. This role can be worked remotely from within the UK, however you must be able to travel to client sites when required (roughly 1 week every 2 months). As a Senior Software Engineer, you will be working as part of a fantastic, up to date technical environment based around Machine Learning and AI, using Python. You will be client facing and therefore working on a range of innovation projects based around AI/ML, science, and data. Primary technologies used are Python, Typescript/JavaScript, and Kubernetes, as well as production use of ML, so a proficiency in these is required. This is a Senior Software Engineer or Tech Lead level role, so some experience architecting scalable systems within a modern Devops environment is desirable. Senior Software Engineer essential skills Minimum 5 years career experience, ideally using Python as your primary development language Commercial production experience with Machine Learning (ML) and AI is important Strong commercial experience with Typescript and JavaScript You must be comfortable with Kubernetes and the modern Devops environment No work permit holders are allowed as you need to be able to obtain SC and/or DV clearance - ideally you will be a UK national and you must have no criminal history You must be happy travelling to client sites occasionally - roughly 1 week every couple of months If you already hold SC or DV clearance that would be great! There's a starting salary of £90,000-£95,000 plus shares/equity - and lots of other benefits including primarily remote working. There is a great flexible working setup as well, with core working hours, support for higher learning a generous holiday allowance (37 days) all part of the package. This is a fantastic opportunity for Senior Software Engineer or Tech Lead with commercial Machine Learning experience to join a fast-growing company and really further your career in a thriving sector! To apply please send your CV to Rob Goffin at IT Recruitment Solutions. Senior Software Engineer, Tech Lead, Machine Learning, AI, Python, Typescript, JavaScript, Kubernetes, UK, Remote, Travel to clients, Permanent £90,000 - £95,000 + Shares
M365/Power Platform Solutions Architect Location Based at client locations or working remotely Salary Negotiable, plus company benefits Job Overview Triad Group Plc is seeking a highly skilled and experienced M365/Power Platform Solutions Architect to join our dynamic team. As a M365/Power Platform Solutions Architect, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. The successful candidate will possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions. The role will involve assessing new methods and technologies (within the power platform and outside) to inform the direction of the development, before implementing recommendations. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Why Triad: Glassdoor score of 4.8/5 95% of our staff would recommend Triad to a friend 100% CEO approval "At Triad, I've felt a sense of support and community from day one. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." About Us Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. We are on a mission to become the UK's favourite technology company by 2025. Triad defines, designs, and delivers digital solutions, boasting a 35-year track record of success across public, private, and third sectors. Our flat management structure and absence of burdensome hierarchy promote autonomy, fostering a creative and innovative environment for solving complex problems. Responsibilities Solution Design and Architecture: Collaborate with business stakeholders to understand requirements and translate them into technical solutions leveraging the Power Platform. Design end-to-end solutions on Power Platform, considering scalability, security, and performance aspects. Experience architecting C# solutions. Technical Leadership: Provide technical leadership and guidance to development teams on Power Platform best practices. Mentor and coach team members to enhance their Power Platform skills and knowledge. Customisation and Development: Develop custom Power Apps, Power Automate flows, and Power BI reports to meet business requirements. Create and customise entities, fields, forms, and views in Dataverse. Integration: Design and implement integrations between Power Platform and other enterprise systems. Work with APIs and connectors to ensure seamless data flow between Power Platform and external systems. Governance and Compliance: Define and implement governance policies for Power Platform usage. Ensure compliance with organisational and industry-specific regulations. Performance Optimisation: Monitor and optimise the performance of Power Platform solutions. Identify and resolve performance bottlenecks and scalability issues. Documentation: Create and maintain comprehensive technical documentation for Power Platform solutions. Document best practices, guidelines, and standards for Power Platform development. Qualifications: Hold current SC-level security clearance. Bachelor's degree in computer science, Information Technology, or a related field. Proven experience as a Technical Architect with a focus on Microsoft Power Platform. In-depth knowledge of Power Apps, Power Automate, Power BI, Dataverse, and substantial experience in C# architecture. Strong understanding of Datamodelling and relational database concepts. Experience in designing and implementing complex Power Platform solutions. Familiarity with Microsoft Azure services and integration capabilities. Excellent communication and interpersonal skills. Relevant certifications in Power Platform are a plus. Preferred Skills: Microsoft Certified: Power Platform Solution Architect Expert. Experience with Power Virtual Agents. Knowledge of AI and machine learning concepts within Power Platform. What you will get 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). Perkbox membership. Gym membership (up to £40 per month towards membership plus free membership at Lakeshore Fitness in Milton Keynes). Cycle to work scheme. Free Health and Wellbeing services (AIG Smart Health and Canada Life WeCare). Interested? Please contact Ryan Jordan for the full job description or submit your application now. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident employer, our recruitment process is inclusive and accessible to disabled people who meet the minimum criteria for any role.
02/05/2024
Full time
M365/Power Platform Solutions Architect Location Based at client locations or working remotely Salary Negotiable, plus company benefits Job Overview Triad Group Plc is seeking a highly skilled and experienced M365/Power Platform Solutions Architect to join our dynamic team. As a M365/Power Platform Solutions Architect, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. The successful candidate will possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions. The role will involve assessing new methods and technologies (within the power platform and outside) to inform the direction of the development, before implementing recommendations. As a consultant at Triad, you will play a pivotal role in shaping the technological landscape, defining, designing, and delivering digital solutions across public, private, and third sectors. Operating within a Company that values autonomy and creativity, you will be at the forefront of solving complex problems, contributing to a culture of innovation that has been the hallmark of Triad's 35-year success story. Why Triad: Glassdoor score of 4.8/5 95% of our staff would recommend Triad to a friend 100% CEO approval "At Triad, I've felt a sense of support and community from day one. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." About Us Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. We are on a mission to become the UK's favourite technology company by 2025. Triad defines, designs, and delivers digital solutions, boasting a 35-year track record of success across public, private, and third sectors. Our flat management structure and absence of burdensome hierarchy promote autonomy, fostering a creative and innovative environment for solving complex problems. Responsibilities Solution Design and Architecture: Collaborate with business stakeholders to understand requirements and translate them into technical solutions leveraging the Power Platform. Design end-to-end solutions on Power Platform, considering scalability, security, and performance aspects. Experience architecting C# solutions. Technical Leadership: Provide technical leadership and guidance to development teams on Power Platform best practices. Mentor and coach team members to enhance their Power Platform skills and knowledge. Customisation and Development: Develop custom Power Apps, Power Automate flows, and Power BI reports to meet business requirements. Create and customise entities, fields, forms, and views in Dataverse. Integration: Design and implement integrations between Power Platform and other enterprise systems. Work with APIs and connectors to ensure seamless data flow between Power Platform and external systems. Governance and Compliance: Define and implement governance policies for Power Platform usage. Ensure compliance with organisational and industry-specific regulations. Performance Optimisation: Monitor and optimise the performance of Power Platform solutions. Identify and resolve performance bottlenecks and scalability issues. Documentation: Create and maintain comprehensive technical documentation for Power Platform solutions. Document best practices, guidelines, and standards for Power Platform development. Qualifications: Hold current SC-level security clearance. Bachelor's degree in computer science, Information Technology, or a related field. Proven experience as a Technical Architect with a focus on Microsoft Power Platform. In-depth knowledge of Power Apps, Power Automate, Power BI, Dataverse, and substantial experience in C# architecture. Strong understanding of Datamodelling and relational database concepts. Experience in designing and implementing complex Power Platform solutions. Familiarity with Microsoft Azure services and integration capabilities. Excellent communication and interpersonal skills. Relevant certifications in Power Platform are a plus. Preferred Skills: Microsoft Certified: Power Platform Solution Architect Expert. Experience with Power Virtual Agents. Knowledge of AI and machine learning concepts within Power Platform. What you will get 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). Perkbox membership. Gym membership (up to £40 per month towards membership plus free membership at Lakeshore Fitness in Milton Keynes). Cycle to work scheme. Free Health and Wellbeing services (AIG Smart Health and Canada Life WeCare). Interested? Please contact Ryan Jordan for the full job description or submit your application now. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident employer, our recruitment process is inclusive and accessible to disabled people who meet the minimum criteria for any role.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.