*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
16/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
A global IT consultancy have an immediate need for a Power Platform Lead to join a project with a client in the Banking Industry. The ideal candidate will be an excellent communicator, have expertise with Power Platform Technologies as well as knowledge of programming languages such as C# or Java. Inside IR35 12 Month contract 2 days per week on site in London £400 per day Immediate Start Role Requirements: Experience in consulting and leading teams Experience of working in a mid-sized corporate environment, successfully aligning solutions appropriately with wider roadmaps, architecture, and other initiatives. Strong ability to collaborate with cross-functional teams, including business analysts, stakeholders, and other technical teams, to gather requirements and deliver solutions. Familiarity ideally with financially regulated business such as in Banking or Insurance markets. Experience in software engineering Experience in architecture and solution design Proficient in relevant programming languages such as C#, JavaScript, TypeScript, HTML, CSS, and .NET framework. Developing component designs and specification from a high-level solution architecture. Delivering code into, supporting, and extending resilient Continuous Integration (CI) and Continuous Deployment (CD) environments. Understanding of SDLC methodologies (eg, Agile, Scrum) and DevOps practices, CI/CD pipelines, and automated deployment processes. Experience in Power Platforms Proficiency in using and configuring Power Apps, Power Automate, Power BI, and Power Virtual Agents. Understanding of Azure services and how to utilize them for Data integration, data storage, and other related purposes. If you are interested in this role, please send a copy of your CV to (see below)
16/05/2024
Project-based
A global IT consultancy have an immediate need for a Power Platform Lead to join a project with a client in the Banking Industry. The ideal candidate will be an excellent communicator, have expertise with Power Platform Technologies as well as knowledge of programming languages such as C# or Java. Inside IR35 12 Month contract 2 days per week on site in London £400 per day Immediate Start Role Requirements: Experience in consulting and leading teams Experience of working in a mid-sized corporate environment, successfully aligning solutions appropriately with wider roadmaps, architecture, and other initiatives. Strong ability to collaborate with cross-functional teams, including business analysts, stakeholders, and other technical teams, to gather requirements and deliver solutions. Familiarity ideally with financially regulated business such as in Banking or Insurance markets. Experience in software engineering Experience in architecture and solution design Proficient in relevant programming languages such as C#, JavaScript, TypeScript, HTML, CSS, and .NET framework. Developing component designs and specification from a high-level solution architecture. Delivering code into, supporting, and extending resilient Continuous Integration (CI) and Continuous Deployment (CD) environments. Understanding of SDLC methodologies (eg, Agile, Scrum) and DevOps practices, CI/CD pipelines, and automated deployment processes. Experience in Power Platforms Proficiency in using and configuring Power Apps, Power Automate, Power BI, and Power Virtual Agents. Understanding of Azure services and how to utilize them for Data integration, data storage, and other related purposes. If you are interested in this role, please send a copy of your CV to (see below)
Power Platform Solution Architect/D365 Architect/Solution Architect/CRM Solution Architect/Solution Architect A Power Platform Solution Architect is responsible for leading the design and implementation of complex Power Platform solutions using Azure Services that integrate with the Umbraco and other 3rd party systems. They will work closely with clients, stakeholders, and development teams to create secure, scalable, and maintainable solutions that meet the client's business needs. The role is responsible for technical review of Features and User Stories ensure their construct and division has a clear separation of concerns in partnership with the Business Analyst. This should lead to a documented solution design that is the best available within budget, thus providing estimates for Features and User Stories. Lead the development taking ownership of all technical aspects of security, code quality, deployment pipelines and process, support the development team creation and estimation of tasks during sprint planning, before ensuring the development team write quality code to agreed standards defined from the Principal Solution Architecture team through code review and the pull review process. These activities are focused on the primary objectives of the team delivery of target velocity for each and every sprint. Responsibilites: Lead the design and implementation of complex Power Platform solutions using Power Platform, including PowerApps, Power Automate and Dynamics 365 CE functioning and Azure Services Work with clients, stakeholders, and development teams to understand business requirements and translate them into technical solutions Assist project managers with the development of project plans and timelines Collaborate with your team to design, develop, and test solutions that are secure, scalable, and maintainable Estimate Features, User Story in Story Points, and tasks in time Review Task planning breakdown and approach to User Stories and advise on implementation per User Story to the development team Assist pre-sales team where necessary with demo and prototypes Design and documented solutions that aligned with enterprise architecture standards within your sector and those provided by the Principle Solution Architects Communicate effectively with customers, stakeholders, and team members to understand and deliver on requirements Lead the development, maintenance, and troubleshooting of Power Platform solution utilizing Azure services such as Azure functions, Logic Apps, Azure Service Bus, Azure DevOps, and other Azure services to integrate and deploy the solution For more info, please reach out
16/05/2024
Full time
Power Platform Solution Architect/D365 Architect/Solution Architect/CRM Solution Architect/Solution Architect A Power Platform Solution Architect is responsible for leading the design and implementation of complex Power Platform solutions using Azure Services that integrate with the Umbraco and other 3rd party systems. They will work closely with clients, stakeholders, and development teams to create secure, scalable, and maintainable solutions that meet the client's business needs. The role is responsible for technical review of Features and User Stories ensure their construct and division has a clear separation of concerns in partnership with the Business Analyst. This should lead to a documented solution design that is the best available within budget, thus providing estimates for Features and User Stories. Lead the development taking ownership of all technical aspects of security, code quality, deployment pipelines and process, support the development team creation and estimation of tasks during sprint planning, before ensuring the development team write quality code to agreed standards defined from the Principal Solution Architecture team through code review and the pull review process. These activities are focused on the primary objectives of the team delivery of target velocity for each and every sprint. Responsibilites: Lead the design and implementation of complex Power Platform solutions using Power Platform, including PowerApps, Power Automate and Dynamics 365 CE functioning and Azure Services Work with clients, stakeholders, and development teams to understand business requirements and translate them into technical solutions Assist project managers with the development of project plans and timelines Collaborate with your team to design, develop, and test solutions that are secure, scalable, and maintainable Estimate Features, User Story in Story Points, and tasks in time Review Task planning breakdown and approach to User Stories and advise on implementation per User Story to the development team Assist pre-sales team where necessary with demo and prototypes Design and documented solutions that aligned with enterprise architecture standards within your sector and those provided by the Principle Solution Architects Communicate effectively with customers, stakeholders, and team members to understand and deliver on requirements Lead the development, maintenance, and troubleshooting of Power Platform solution utilizing Azure services such as Azure functions, Logic Apps, Azure Service Bus, Azure DevOps, and other Azure services to integrate and deploy the solution For more info, please reach out
Global Data Quality & Data Management Specialist Preferred start date: end of May/early June End date/period: 4 months + option to extend Hybrid working - 2/3 days in Eindhoven per week Our client enables a smarter, safer and more sustainable world through innovation. As the world leader in secure connectivity solutions for Embedded applications, our client is pushing boundaries in the automotive, industrial & IoT, mobile, and communication infrastructure markets. Built on more than 60 years of combined experience and expertise, the company has approximately 34,500 employees in more than 30 countries and posted revenue of $13.29 billion in 2023. Our client has initiated its digital transformation in 2021, with a strategic investment in modernizing its digital infrastructure. One of the key pillars of its Digital Transformation is Enterprise Data, which resulted mid-2023 in the set-up of a Central Data Office, headed by a CDO. This newly formed team aims at maximizing the power of data, analytics, AI and ML, to enable making informed decisions, to improve our customers and employee experience, operational efficiency as well of growth. The Central Data Office team is structured around key areas of capabilities, such as Data Analytics Portfolio, Data Platforms, Data Architecture, Data Literacy and Data Governance. We are looking for a Global Data Quality Specialist, to complement their Data Governance team. The Data Quality Specialist will be ensuring adherence to our client's enterprise data governance framework for data practices, policies, standards and data quality improvement, both at a technical and functional level. Your key responsibilities : . Engage with internal stakeholders of our data domains, supporting implementation of the overall enterprise data quality roadmap . Help establish the roles and responsibilities as well as principles related to Data Quality in our data domains, ensuring accountability for the development of data stewardship and data assets of our client . Facilitate the development and implementation of high Data Quality standards to ensure reliability, consistency, and completeness, in close collaboration with Data Governance: definition of business rules, use of corporate tools, development of data quality dashboards, adoption of policies and best practices, applied at raw data (including data profiling) as well as data products . Help implement detailed data quality knowledge to key stakeholders including data stewards, owners and sometimes even Project Owners at a higher level. Securing consistency and effectiveness by using workflow, processes (issues management: identification and resolution, escalation process), life cycle management . Help establish data quality metrics, monitor frequently, ensure adoption to quality requirements, coordinate improvement plans Your team: You will report to the Data Governance, Literacy & Change management Manager. Together, you will make critical contribution to the implementation of the Data Strategy and Digital Transformation journey at our client. The team offers high level of energy and passion, open collaboration environment and opportunities to learn from each other for personal growth. Your profile: * Have Master degree in Data management/Analytics, Information Technology, Mathematics, Statistics or related field, and 5-10 years of experience in the industry or a service company in close relation with Data Quality and Data Management in a Data Mesh environment * Strong understanding of data governance & data management practices, with demonstrated experience in implementing Data Quality in federated data domains * Knowledge and understanding of data and technological landscape (DTAP) of transactional systems, data management, processes and data analytics consumption * Knowledge of data quality related frameworks, best practices, privacy, regulatory requirements (such as SOX or GDPR) and emerging technologies such as AI/ML and Generative AI * Strong communication skills used to drive change & guide data (quality) stewardship * Demonstrate interpersonal capacities to collaborate and relate openly with diverse groups of international stakeholders across organizations * With strong attention to detail and accuracy, you are reliable, accountable, a curious and persistent team player, proactive, structured, with drive and autonomy. Your hands-on mentality help you achieve results together with your project team * Have a strong drive to work out loud while gaining control and governing of your data landscape * Be able to seamlessly explain various Data Quality Dimensions and provide easy examples to get stakeholders to adopt and make swift steps forward in consistent scorecard * At least 1 year of experience with Informatica IDQ and/or CDQ in an enterprise environment * Experience with Enterprise Data Governance Solutions such as Informatica Cloud Data Governance & Catalog, Axon, Collibra, Alation or others * Agile/SCRUM Project management (including Jira tool) would be a plus * Experience within the Semiconductor industry as a nice-to-have
16/05/2024
Project-based
Global Data Quality & Data Management Specialist Preferred start date: end of May/early June End date/period: 4 months + option to extend Hybrid working - 2/3 days in Eindhoven per week Our client enables a smarter, safer and more sustainable world through innovation. As the world leader in secure connectivity solutions for Embedded applications, our client is pushing boundaries in the automotive, industrial & IoT, mobile, and communication infrastructure markets. Built on more than 60 years of combined experience and expertise, the company has approximately 34,500 employees in more than 30 countries and posted revenue of $13.29 billion in 2023. Our client has initiated its digital transformation in 2021, with a strategic investment in modernizing its digital infrastructure. One of the key pillars of its Digital Transformation is Enterprise Data, which resulted mid-2023 in the set-up of a Central Data Office, headed by a CDO. This newly formed team aims at maximizing the power of data, analytics, AI and ML, to enable making informed decisions, to improve our customers and employee experience, operational efficiency as well of growth. The Central Data Office team is structured around key areas of capabilities, such as Data Analytics Portfolio, Data Platforms, Data Architecture, Data Literacy and Data Governance. We are looking for a Global Data Quality Specialist, to complement their Data Governance team. The Data Quality Specialist will be ensuring adherence to our client's enterprise data governance framework for data practices, policies, standards and data quality improvement, both at a technical and functional level. Your key responsibilities : . Engage with internal stakeholders of our data domains, supporting implementation of the overall enterprise data quality roadmap . Help establish the roles and responsibilities as well as principles related to Data Quality in our data domains, ensuring accountability for the development of data stewardship and data assets of our client . Facilitate the development and implementation of high Data Quality standards to ensure reliability, consistency, and completeness, in close collaboration with Data Governance: definition of business rules, use of corporate tools, development of data quality dashboards, adoption of policies and best practices, applied at raw data (including data profiling) as well as data products . Help implement detailed data quality knowledge to key stakeholders including data stewards, owners and sometimes even Project Owners at a higher level. Securing consistency and effectiveness by using workflow, processes (issues management: identification and resolution, escalation process), life cycle management . Help establish data quality metrics, monitor frequently, ensure adoption to quality requirements, coordinate improvement plans Your team: You will report to the Data Governance, Literacy & Change management Manager. Together, you will make critical contribution to the implementation of the Data Strategy and Digital Transformation journey at our client. The team offers high level of energy and passion, open collaboration environment and opportunities to learn from each other for personal growth. Your profile: * Have Master degree in Data management/Analytics, Information Technology, Mathematics, Statistics or related field, and 5-10 years of experience in the industry or a service company in close relation with Data Quality and Data Management in a Data Mesh environment * Strong understanding of data governance & data management practices, with demonstrated experience in implementing Data Quality in federated data domains * Knowledge and understanding of data and technological landscape (DTAP) of transactional systems, data management, processes and data analytics consumption * Knowledge of data quality related frameworks, best practices, privacy, regulatory requirements (such as SOX or GDPR) and emerging technologies such as AI/ML and Generative AI * Strong communication skills used to drive change & guide data (quality) stewardship * Demonstrate interpersonal capacities to collaborate and relate openly with diverse groups of international stakeholders across organizations * With strong attention to detail and accuracy, you are reliable, accountable, a curious and persistent team player, proactive, structured, with drive and autonomy. Your hands-on mentality help you achieve results together with your project team * Have a strong drive to work out loud while gaining control and governing of your data landscape * Be able to seamlessly explain various Data Quality Dimensions and provide easy examples to get stakeholders to adopt and make swift steps forward in consistent scorecard * At least 1 year of experience with Informatica IDQ and/or CDQ in an enterprise environment * Experience with Enterprise Data Governance Solutions such as Informatica Cloud Data Governance & Catalog, Axon, Collibra, Alation or others * Agile/SCRUM Project management (including Jira tool) would be a plus * Experience within the Semiconductor industry as a nice-to-have
Technical Architect, Power Platform Brighton, Hybrid £80k to £100k A Technical Architect that specialises in Dynamics 365 & Power Platform is sought by an award-winning consultancy that supports SMEs to achieve business growth through Data and Cloud technology. You will lead projects and implement multiple Dynamics and Power Platform product specialisms alongside the Sales and Delivery teams. Key Responsibilities: Being a go-to for your area of expertise, supporting and mentoring the Sales and Delivery teams. Lead client requirements, identifying needs and keys steps or pain points, matching client requirements to Dynamics application core capabilities. Work with client stakeholders and experts to ensure the delivery is aligned to expectations. Work with colleagues through the design and builds of Dynamics 365 and Power App Solutions to ensure the highest levels of client satisfaction are achieved. Be consistently aware of continuous changes to new or existing Dynamics business applications and Power Platform functionality and with related application. Maintain and renew MS Certifications in line with Microsoft requirements. Must have In-depth understanding of Dynamics 365 core business applications and their License requirements. Power Platform Developer certifications and extended practical hands-on experience working with both applications. Extensive project delivery experience using products or services outside of the Dynamics/Power Platform suite. Experience in creating and developing complex model driven, canvas and portal apps, and developing complex custom or virtual pages. Expertise in Power BI dashboard capabilities. Experience planning projects with solution management plans. Experience designing 3rd party application integrations to Dynamics or Power Applications Experience defining complex data security models. High level proficiency with MS Office programs For a full consultation on this role please send your CV to Arc IT Recruitment.
16/05/2024
Full time
Technical Architect, Power Platform Brighton, Hybrid £80k to £100k A Technical Architect that specialises in Dynamics 365 & Power Platform is sought by an award-winning consultancy that supports SMEs to achieve business growth through Data and Cloud technology. You will lead projects and implement multiple Dynamics and Power Platform product specialisms alongside the Sales and Delivery teams. Key Responsibilities: Being a go-to for your area of expertise, supporting and mentoring the Sales and Delivery teams. Lead client requirements, identifying needs and keys steps or pain points, matching client requirements to Dynamics application core capabilities. Work with client stakeholders and experts to ensure the delivery is aligned to expectations. Work with colleagues through the design and builds of Dynamics 365 and Power App Solutions to ensure the highest levels of client satisfaction are achieved. Be consistently aware of continuous changes to new or existing Dynamics business applications and Power Platform functionality and with related application. Maintain and renew MS Certifications in line with Microsoft requirements. Must have In-depth understanding of Dynamics 365 core business applications and their License requirements. Power Platform Developer certifications and extended practical hands-on experience working with both applications. Extensive project delivery experience using products or services outside of the Dynamics/Power Platform suite. Experience in creating and developing complex model driven, canvas and portal apps, and developing complex custom or virtual pages. Expertise in Power BI dashboard capabilities. Experience planning projects with solution management plans. Experience designing 3rd party application integrations to Dynamics or Power Applications Experience defining complex data security models. High level proficiency with MS Office programs For a full consultation on this role please send your CV to Arc IT Recruitment.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Confluence/Jira Administrator. This role will focus on Atlassian products and administrating/integrating Confluence and Jira. This person will need experience working in a Windows environment and AWS cloud. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Qualifications: Bachelor's degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. 3+ years of experience in implementing Atlassian products. Experience with RESTful APIs, JSON, and XML. Experience with Agile/Scrum or DevOps methodologies. Experience with SQL, Python, PowerShell, or other Scripting languages Experience with System and Data Architecture Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools
15/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Confluence/Jira Administrator. This role will focus on Atlassian products and administrating/integrating Confluence and Jira. This person will need experience working in a Windows environment and AWS cloud. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Qualifications: Bachelor's degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. 3+ years of experience in implementing Atlassian products. Experience with RESTful APIs, JSON, and XML. Experience with Agile/Scrum or DevOps methodologies. Experience with SQL, Python, PowerShell, or other Scripting languages Experience with System and Data Architecture Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools
Principal, Data Architect Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications 10+ years of related experience leading to a Senior Architect level. Experience in design of data lake/warehouse solutions, preferably in the cloud. Experience in schema design for relational and non-relational data and messaging protocols. Experience in design of data science and data analytics solutions. Expertise with the following Kafka and Protocol Buffers SQL and No SQL databases BI tools (Tableau, Power BI etc.) Federated query tools such as Presto/Trino Data lake file formats such as Avro, Parquet, ORC Responsibilities Design the data architecture of organization to support data driven vision. Create design and blueprint of the data capabilities for the organization within the data framework. Analyze structural requirements for new solutions and applications. Optimize new and current database systems. Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards. Responsible for creating logical and conceptual data models. Assist in building data taxonomy and aligning it with business processes. Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues. Drives short- and long-term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Develops specifications for solutions integrations.
15/05/2024
Full time
Principal, Data Architect Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications 10+ years of related experience leading to a Senior Architect level. Experience in design of data lake/warehouse solutions, preferably in the cloud. Experience in schema design for relational and non-relational data and messaging protocols. Experience in design of data science and data analytics solutions. Expertise with the following Kafka and Protocol Buffers SQL and No SQL databases BI tools (Tableau, Power BI etc.) Federated query tools such as Presto/Trino Data lake file formats such as Avro, Parquet, ORC Responsibilities Design the data architecture of organization to support data driven vision. Create design and blueprint of the data capabilities for the organization within the data framework. Analyze structural requirements for new solutions and applications. Optimize new and current database systems. Responsible for requirements-based analysis and selection of data tools Responsible for setting up and enforcement of Data Modeling standards. Responsible for creating logical and conceptual data models. Assist in building data taxonomy and aligning it with business processes. Work with Data Governance, IT, and data stewards on design of the strategic solution to data quality issues. Drives short- and long-term architecture strategy for the overall IT project portfolio for key business segments. Responsible for comprehensive infrastructure designs including all aspects of IT. Communicates and validates program architecture with infrastructure, project management and technology services teams. Conducts end to end technical plan design. Develop enterprise standards to ensure compatibility and integration of platforms in a multi-vendor platform environment. Design and develop infrastructure and solution documentation and blueprints. Develops specifications for solutions integrations.
Excellent long term contract opportunity to join a dynamic team within a leading organisation based in Luxembourg. As an Architect, you will play a crucial role in designing cutting-edge solutions from various vendors and enhancing existing solutions to address business needs. Working closely with customers, you will define project scopes, understand business requirements, design solutions, and meticulously document architectures. Collaborating with operational teams, you will transition and hand over infrastructure, emphasizing automation as a primary goal. Additionally, you will be responsible for providing level 3 support and ensuring the continuous availability and confidentiality of PAM/SAM/CAMS/EPS services. Analytic Skills: Ability to create comprehensive current state and future state solution architecture documents, detailing platforms, technologies, integration, and communication methods. Communication Skills: Effective communication with stakeholders at various levels to convey complex technical concepts in a clear and understandable manner. Technical Knowledge and Certifications: Expertise in IaC development using HashiCorp Terraform Expertise in password management using HashiCorp Vault Expertise in environment creation using Ansible Tower Expertise in programming languages like Python or Javascript Expertise in automating repetitive tasks and workflows using Scripting languages like shellscript or Powerscript. Capability to design and implement large-scale, high-availability solutions. Deep understanding of Everything-as-Code principles and experience in automating infrastructure provisioning and management using tools Understanding of networking concepts, security best practices, and experience in implementing secure network architectures. Activities: Understanding Business Needs: Collaborate with customers to comprehend their business needs. Designing Solutions: Develop solutions with Everything-as-Code and security tools to meet identified business requirements. Documentation: Produce comprehensive architecture documents, automation, and Standard Operating Procedures (SOP). Transition and Hand-Over: Facilitate the smooth transition and handover of infrastructure to operational teams. Level 3 Support: Act as a level 3 support resource for operational teams, ensuring prompt issue resolution. Coaching and Knowledge Transfer: Coach and transfer knowledge to operational teams, fostering a collaborative and skilful working environment. Qualifications: Proven experience with IaC and secure access management architecture and design. Relevant certifications. Strong problem-solving and troubleshooting skills. Ability to work collaboratively and adapt to evolving business needs. Demonstrated commitment to automation and efficiency. Experience: Minimum of 5 years of experience in IT architecture within a medium to large IT environment. Requirements: Fluency in English (written and spoken) is required; proficiency in any other European language is a plus. Please get in touch for further details on this not to be missed contract opportunity.
15/05/2024
Project-based
Excellent long term contract opportunity to join a dynamic team within a leading organisation based in Luxembourg. As an Architect, you will play a crucial role in designing cutting-edge solutions from various vendors and enhancing existing solutions to address business needs. Working closely with customers, you will define project scopes, understand business requirements, design solutions, and meticulously document architectures. Collaborating with operational teams, you will transition and hand over infrastructure, emphasizing automation as a primary goal. Additionally, you will be responsible for providing level 3 support and ensuring the continuous availability and confidentiality of PAM/SAM/CAMS/EPS services. Analytic Skills: Ability to create comprehensive current state and future state solution architecture documents, detailing platforms, technologies, integration, and communication methods. Communication Skills: Effective communication with stakeholders at various levels to convey complex technical concepts in a clear and understandable manner. Technical Knowledge and Certifications: Expertise in IaC development using HashiCorp Terraform Expertise in password management using HashiCorp Vault Expertise in environment creation using Ansible Tower Expertise in programming languages like Python or Javascript Expertise in automating repetitive tasks and workflows using Scripting languages like shellscript or Powerscript. Capability to design and implement large-scale, high-availability solutions. Deep understanding of Everything-as-Code principles and experience in automating infrastructure provisioning and management using tools Understanding of networking concepts, security best practices, and experience in implementing secure network architectures. Activities: Understanding Business Needs: Collaborate with customers to comprehend their business needs. Designing Solutions: Develop solutions with Everything-as-Code and security tools to meet identified business requirements. Documentation: Produce comprehensive architecture documents, automation, and Standard Operating Procedures (SOP). Transition and Hand-Over: Facilitate the smooth transition and handover of infrastructure to operational teams. Level 3 Support: Act as a level 3 support resource for operational teams, ensuring prompt issue resolution. Coaching and Knowledge Transfer: Coach and transfer knowledge to operational teams, fostering a collaborative and skilful working environment. Qualifications: Proven experience with IaC and secure access management architecture and design. Relevant certifications. Strong problem-solving and troubleshooting skills. Ability to work collaboratively and adapt to evolving business needs. Demonstrated commitment to automation and efficiency. Experience: Minimum of 5 years of experience in IT architecture within a medium to large IT environment. Requirements: Fluency in English (written and spoken) is required; proficiency in any other European language is a plus. Please get in touch for further details on this not to be missed contract opportunity.
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
15/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
14/05/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Business Applications Manager Full time Permanent Excellent starting salary plus £6,000 per annum car allowance and superb coprorate benefits package Roles will be hybrid working, 2 days per week in Walsall, West Midlands office An accomplished, Midlands based Business Applications Manager is required to join a leading retail business in Walsall during a period of impressive success and growth. This full time position will have 4 direct reports, and the successful candidate will need to be able to challenge the leadership team and drive the applications (8 core), product, finance, HR, payroll, warehouse, transport/distribution. The successful candidate will come from a technical background so they are able to cover off the Solution Architecture piece as part of the role. The role - Responsible for the application and the future functional development Represent Application team at the technology Governance meetings Design, develop and maintain the product based future applications state, standards and group wide governance ensuring systems are fully aligned to customer and operational requirements Ensure User Acceptance Testing and end user training are completed for all application changes Provide advice and consultancy to the business about the operating model, and to further develop and lever this through opportunities you will either be alerted to or create Lead and develop the Applications capability across the business, establishing a baseline organisational design required for each functional area of the business to take responsibility for the ownership and development of capabilities within each platform Advise and recommend on upgrading existing systems and installing new new software to make sure there are no issues Engage technology and Information Security resource as required to ensure alignment to IT strategy, architecture, principles and safe service introduction of applications Manage risks and issues associated with the application landscape and escalate where necessary Technical Skills: High technical understanding of IT systems and interface methods Previous experience in a Solution Architect role Strong Planning/Project Management skills WMS experience would be ideal (Manhattan, PKMS, Microlise, Blue Yonder) Ability to People Manage to assist in the development of a team If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
14/05/2024
Full time
Business Applications Manager Full time Permanent Excellent starting salary plus £6,000 per annum car allowance and superb coprorate benefits package Roles will be hybrid working, 2 days per week in Walsall, West Midlands office An accomplished, Midlands based Business Applications Manager is required to join a leading retail business in Walsall during a period of impressive success and growth. This full time position will have 4 direct reports, and the successful candidate will need to be able to challenge the leadership team and drive the applications (8 core), product, finance, HR, payroll, warehouse, transport/distribution. The successful candidate will come from a technical background so they are able to cover off the Solution Architecture piece as part of the role. The role - Responsible for the application and the future functional development Represent Application team at the technology Governance meetings Design, develop and maintain the product based future applications state, standards and group wide governance ensuring systems are fully aligned to customer and operational requirements Ensure User Acceptance Testing and end user training are completed for all application changes Provide advice and consultancy to the business about the operating model, and to further develop and lever this through opportunities you will either be alerted to or create Lead and develop the Applications capability across the business, establishing a baseline organisational design required for each functional area of the business to take responsibility for the ownership and development of capabilities within each platform Advise and recommend on upgrading existing systems and installing new new software to make sure there are no issues Engage technology and Information Security resource as required to ensure alignment to IT strategy, architecture, principles and safe service introduction of applications Manage risks and issues associated with the application landscape and escalate where necessary Technical Skills: High technical understanding of IT systems and interface methods Previous experience in a Solution Architect role Strong Planning/Project Management skills WMS experience would be ideal (Manhattan, PKMS, Microlise, Blue Yonder) Ability to People Manage to assist in the development of a team If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Dynamics365, D365, Dynamics, Developer, PowerApps, React, Azure, Surrey, Hybrid, Permanent Harris Global are on the lookout for a Dynamics 365 Developer to work for one of our Surrey based clients. This is a permanent opportunity working on a hybrid basis with two days a week onsite. The ideal candidate will have a strong background in Dynamics 365 development. Key Responsibilities: Develop, support, and maintain Dynamics CRM software solutions in line with the Company's architectural vision Develop and maintain software solutions in an Agile environment working collaboratively with internal teams Write clean, scalable code using .NET programming languages and SOLID principles. Write unit and integration tests to improve code coverage and quality. Serve as an expert on applications and provide technical support. Provide guidance to other team members as regards best practice techniques and participate in pair programming sessions to aid learning and quality of solutions. Take part in cross team activities such as communities of practice. Monitor and develop training plans for less experienced developers. Experience: C# and VB.NET & working within a .Net framework and Azure Microsoft Dynamics CRM (including 365) Demonstrable experience within Microsoft applications and platforms. Significant experience and knowledge of Microsoft development, test and project technologies. Experience with IT development processes and delivery life cycles. Experience working within an Agile environment Experience in mentoring other team members to improve individual and team capability. Experience of converting architectural vision into elegant business solutions and applying development patterns and practices. Experience of owning the technical leadership of a solution Experience in technically leading solution development and assisting team members Dynamics365, D365, Dynamics, Developer, PowerApps, React, Azure, Surrey, Hybrid, Permanent
14/05/2024
Full time
Dynamics365, D365, Dynamics, Developer, PowerApps, React, Azure, Surrey, Hybrid, Permanent Harris Global are on the lookout for a Dynamics 365 Developer to work for one of our Surrey based clients. This is a permanent opportunity working on a hybrid basis with two days a week onsite. The ideal candidate will have a strong background in Dynamics 365 development. Key Responsibilities: Develop, support, and maintain Dynamics CRM software solutions in line with the Company's architectural vision Develop and maintain software solutions in an Agile environment working collaboratively with internal teams Write clean, scalable code using .NET programming languages and SOLID principles. Write unit and integration tests to improve code coverage and quality. Serve as an expert on applications and provide technical support. Provide guidance to other team members as regards best practice techniques and participate in pair programming sessions to aid learning and quality of solutions. Take part in cross team activities such as communities of practice. Monitor and develop training plans for less experienced developers. Experience: C# and VB.NET & working within a .Net framework and Azure Microsoft Dynamics CRM (including 365) Demonstrable experience within Microsoft applications and platforms. Significant experience and knowledge of Microsoft development, test and project technologies. Experience with IT development processes and delivery life cycles. Experience working within an Agile environment Experience in mentoring other team members to improve individual and team capability. Experience of converting architectural vision into elegant business solutions and applying development patterns and practices. Experience of owning the technical leadership of a solution Experience in technically leading solution development and assisting team members Dynamics365, D365, Dynamics, Developer, PowerApps, React, Azure, Surrey, Hybrid, Permanent
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 + Fantastic Benefits Package Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification
14/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 + Fantastic Benefits Package Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
13/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
13/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Boston, Massachusetts
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
13/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Salt Lake City, Utah
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
13/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
13/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
13/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
A Lead Dynamics 365 Engineer working alongside partners in a Tech for Good company in the environmental space. Client Details The company itself are fully carbon neutral and works in the environmental space. They deliver a range of services including solar panels and electric car charging points. This is a hybrid role where you will WFH and travel to the Billericay office twice a month. Description Responsibilities of the role: To design, build and configure the Microsoft Dynamics 365 components required to meet the business plan Accountable for the non functional performance of the Microsoft Dynamics and Power Platform (accessibility, performance, scale-ability, security and resilience) Technical collaboration with D365 partners This is a mixed role of working out the solution alongside implementation and you will be the most senior person in Dynamics in the organisation Responsible for the technical definition of work packages in the D365 transformation programme that will enable the delivery of the Technology Transformation Roadmap and Business Plan goals Profile Must haves: Experience of solution architecture/design of ideally D365 CE and Finance, if not both then an expert in one and integrated with the other/knowledge of the other and willing to learn D365 dual use rights Familiar with whole Power Platform, not just Dynamics Worked in a medium sized business and lead the technical aspect Successfully worked with partners Experience of utilising D365 to deliver business outcomes such as improved revenue, efficiency and cost reduction Experience with customising and configuring D365 apps, tables, processes and workflows Previous experience effectively communicating a complex transformation or technology road to a range of stakeholders including Executive Leadership, whole IT division and corporate audience Knowledge of Azure DevOps solution control, pipelines and release processes Job Offer Hybrid working role with travel to the office twice a month Yearly bonus Nursery vouchers Cycle to work scheme Subsidised GYM nationally or free access at Head Office Training, development, coaching within their Leadership academy Job specific accreditation's Medigold employee support
10/05/2024
Full time
A Lead Dynamics 365 Engineer working alongside partners in a Tech for Good company in the environmental space. Client Details The company itself are fully carbon neutral and works in the environmental space. They deliver a range of services including solar panels and electric car charging points. This is a hybrid role where you will WFH and travel to the Billericay office twice a month. Description Responsibilities of the role: To design, build and configure the Microsoft Dynamics 365 components required to meet the business plan Accountable for the non functional performance of the Microsoft Dynamics and Power Platform (accessibility, performance, scale-ability, security and resilience) Technical collaboration with D365 partners This is a mixed role of working out the solution alongside implementation and you will be the most senior person in Dynamics in the organisation Responsible for the technical definition of work packages in the D365 transformation programme that will enable the delivery of the Technology Transformation Roadmap and Business Plan goals Profile Must haves: Experience of solution architecture/design of ideally D365 CE and Finance, if not both then an expert in one and integrated with the other/knowledge of the other and willing to learn D365 dual use rights Familiar with whole Power Platform, not just Dynamics Worked in a medium sized business and lead the technical aspect Successfully worked with partners Experience of utilising D365 to deliver business outcomes such as improved revenue, efficiency and cost reduction Experience with customising and configuring D365 apps, tables, processes and workflows Previous experience effectively communicating a complex transformation or technology road to a range of stakeholders including Executive Leadership, whole IT division and corporate audience Knowledge of Azure DevOps solution control, pipelines and release processes Job Offer Hybrid working role with travel to the office twice a month Yearly bonus Nursery vouchers Cycle to work scheme Subsidised GYM nationally or free access at Head Office Training, development, coaching within their Leadership academy Job specific accreditation's Medigold employee support