Robert Half Technology are recruiting on a retained basis for an IT Support Engineer to join Safeguard Engineering Limited - a safety and environmental management consultancy, based in Bristol. This is a great opportunity to work for fast growing flexible business, and influence the development of its core IT systems as the company and its customer base grows. The Organisation Safeguard Engineering is a specialist Safety and Environmental Consultancy based in Bristol, with customers throughout the UK, but mainly in the South and South West of England. The team is primarily made up of ex Forces and MoD personnel, together with people who have a safety and environmental consultancy background. They formed the company in 2013 with the aim of providing a flexible and positive working environment for all employees, and with the aim of providing a service to their customers that is independent, expert, value for money and operated with integrity, openness and trust. The role Working closely with the IT Manager, the IT Support Engineer will be first port of call for any IT Support issues or requests, solving where appropriate and escalating where required. Building relationships with internal staff and upholding the reputation of IT within the organisation. Responsibilities: Act as first point of contact for all IT Support Issues and requests via phone, email, teams or in Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate Problems to the IT Manager where applicable/required. Provide User training and assistance on various IT Systems and applications to ensure efficient and effective usage by staff members. Install, configure, and deploy computer hardware, peripherals, and software applications. Ensure compatibility, security, and proper functionality. Maintain and update records of IT Support activities and processes, including ticketing, known issue documentation, knowledge base articles and more. Assist with the management of the Microsoft 365 environment, including Intune, autopilot, Sharepoint and Exchange Create new users as required, provide set up and run Inductions where Communicate technical information effectively to non-technical users in a clear and understandable Keep users informed about the status of their IT Support requests To work in accordance with, and always implement, the companies Quality Management System (QMS) Assist the IT Manager and team with support tasks, IT Project rollouts and planning where required Qualifications and Experience: 2 years of experience on an IT Helpdesk or similar role Proficient in troubleshooting Windows OS Environments Knowledge of Microsoft 365 suite and administration Strong Customer Service and communication skills The ability to work effectively in a team, collaborate and share knowledge Desirable Experience/Knowledge: Experience with Unifi Access points Experience with Sophos Firewalls Experience with security products such as Threatlocker, SentinelOne and Defender for Endpoint Experience with managing Intune, EntraID and Microsoft Security products Full UK Driving license Salary/logistics: £25,000 - £29,000 basic salary DOE Company bonus scheme Work from the Bristol Office at least 3 days a week Occasional travel to satellite sites in the UK Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
02/05/2024
Full time
Robert Half Technology are recruiting on a retained basis for an IT Support Engineer to join Safeguard Engineering Limited - a safety and environmental management consultancy, based in Bristol. This is a great opportunity to work for fast growing flexible business, and influence the development of its core IT systems as the company and its customer base grows. The Organisation Safeguard Engineering is a specialist Safety and Environmental Consultancy based in Bristol, with customers throughout the UK, but mainly in the South and South West of England. The team is primarily made up of ex Forces and MoD personnel, together with people who have a safety and environmental consultancy background. They formed the company in 2013 with the aim of providing a flexible and positive working environment for all employees, and with the aim of providing a service to their customers that is independent, expert, value for money and operated with integrity, openness and trust. The role Working closely with the IT Manager, the IT Support Engineer will be first port of call for any IT Support issues or requests, solving where appropriate and escalating where required. Building relationships with internal staff and upholding the reputation of IT within the organisation. Responsibilities: Act as first point of contact for all IT Support Issues and requests via phone, email, teams or in Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate Problems to the IT Manager where applicable/required. Provide User training and assistance on various IT Systems and applications to ensure efficient and effective usage by staff members. Install, configure, and deploy computer hardware, peripherals, and software applications. Ensure compatibility, security, and proper functionality. Maintain and update records of IT Support activities and processes, including ticketing, known issue documentation, knowledge base articles and more. Assist with the management of the Microsoft 365 environment, including Intune, autopilot, Sharepoint and Exchange Create new users as required, provide set up and run Inductions where Communicate technical information effectively to non-technical users in a clear and understandable Keep users informed about the status of their IT Support requests To work in accordance with, and always implement, the companies Quality Management System (QMS) Assist the IT Manager and team with support tasks, IT Project rollouts and planning where required Qualifications and Experience: 2 years of experience on an IT Helpdesk or similar role Proficient in troubleshooting Windows OS Environments Knowledge of Microsoft 365 suite and administration Strong Customer Service and communication skills The ability to work effectively in a team, collaborate and share knowledge Desirable Experience/Knowledge: Experience with Unifi Access points Experience with Sophos Firewalls Experience with security products such as Threatlocker, SentinelOne and Defender for Endpoint Experience with managing Intune, EntraID and Microsoft Security products Full UK Driving license Salary/logistics: £25,000 - £29,000 basic salary DOE Company bonus scheme Work from the Bristol Office at least 3 days a week Occasional travel to satellite sites in the UK Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Spectrum IT Recruitment (South) Ltd
Pulborough, Sussex
My client based in Pulborough are seeking a 1st/2nd line Systems Engineer to join their regional support team. In this role, you will be responsible for providing helpdesk services including day-to-day support for all IT related queries and maintaining/developing all aspects of IT systems and network infrastructure for the UK and Germany facilities. Core Responsibilities: Provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Maintain, manage, and develop all aspects of the IT systems and network infrastructure. Manage the development, administration, and upgrades of all systems include O365 applications such as Microsoft Teams and Exchange. Liaise with global IT teams to provide remote and onsite support to facilities globally and assist in providing solutions for the organisation. Manage the Microsoft Teams telephone system Manage and maintain VMWare server infrastructure and SAN. Manage and maintain Active Directory infrastructure for UK, and Germany environments. Required experience: Microsoft Windows Enterprise technologies including Windows OS, Windows Server, Office 365, SharePoint etc. Hardware solutions including SAN, Servers, Desktops, and Laptops. Strong experience in VMWare administration. Experience with VOIP and Microsoft Teams Phone Systems. Strong understanding Active Directory Understanding of both the O365 admin portal and PowerShell is preferred. To apply, please respond to this advert and Tom will be in touch to discuss the opportunity in more detail. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
02/05/2024
Full time
My client based in Pulborough are seeking a 1st/2nd line Systems Engineer to join their regional support team. In this role, you will be responsible for providing helpdesk services including day-to-day support for all IT related queries and maintaining/developing all aspects of IT systems and network infrastructure for the UK and Germany facilities. Core Responsibilities: Provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Maintain, manage, and develop all aspects of the IT systems and network infrastructure. Manage the development, administration, and upgrades of all systems include O365 applications such as Microsoft Teams and Exchange. Liaise with global IT teams to provide remote and onsite support to facilities globally and assist in providing solutions for the organisation. Manage the Microsoft Teams telephone system Manage and maintain VMWare server infrastructure and SAN. Manage and maintain Active Directory infrastructure for UK, and Germany environments. Required experience: Microsoft Windows Enterprise technologies including Windows OS, Windows Server, Office 365, SharePoint etc. Hardware solutions including SAN, Servers, Desktops, and Laptops. Strong experience in VMWare administration. Experience with VOIP and Microsoft Teams Phone Systems. Strong understanding Active Directory Understanding of both the O365 admin portal and PowerShell is preferred. To apply, please respond to this advert and Tom will be in touch to discuss the opportunity in more detail. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Are you ready to shape the future of wireless technology? We're looking for a dynamic Baseband SoC Expert to lead the charge in developing revolutionary multi-standard solutions for next-generation wireless products. Responsibilities: Drive the architectural design of SoC/ASIC for 5.5/6G wireless products Define requirement specifications and evaluate IPs to ensure optimal performance Design and implement hardware blocks, establishing robust simulation environments for thorough testing. Collaborate closely with cross-functional teams including algorithm developers, hardware designers, and Embedded software experts Partner with the clients wireless teams in Asia to bring ground-breaking innovations to life. Qualifications: 5+ years of hands-on experience in SoC development within industry or academia. Proficiency in Verilog/VHDL for block design, with a strong grasp of C++ or SystemC. Knowledge of wireless physical layer applications is a plus. Expertise in microarchitecture design, including DSP/ARM/CPU and vector/Matrix/graph processors. Experience in designing memory systems such as SRAM/DRAM/Cache and overall SoC architecture. A Master's degree or Ph.D. in electrical engineering, computer architecture, or related field. If you are thinking of being at the forefront of technological advancements and part of ground-breaking projects, shaping the future of wireless communication, taking your career to new heights with opportunities for skill development and advancement within a leading global technology company, we invite you to apply.
01/05/2024
Full time
Are you ready to shape the future of wireless technology? We're looking for a dynamic Baseband SoC Expert to lead the charge in developing revolutionary multi-standard solutions for next-generation wireless products. Responsibilities: Drive the architectural design of SoC/ASIC for 5.5/6G wireless products Define requirement specifications and evaluate IPs to ensure optimal performance Design and implement hardware blocks, establishing robust simulation environments for thorough testing. Collaborate closely with cross-functional teams including algorithm developers, hardware designers, and Embedded software experts Partner with the clients wireless teams in Asia to bring ground-breaking innovations to life. Qualifications: 5+ years of hands-on experience in SoC development within industry or academia. Proficiency in Verilog/VHDL for block design, with a strong grasp of C++ or SystemC. Knowledge of wireless physical layer applications is a plus. Expertise in microarchitecture design, including DSP/ARM/CPU and vector/Matrix/graph processors. Experience in designing memory systems such as SRAM/DRAM/Cache and overall SoC architecture. A Master's degree or Ph.D. in electrical engineering, computer architecture, or related field. If you are thinking of being at the forefront of technological advancements and part of ground-breaking projects, shaping the future of wireless communication, taking your career to new heights with opportunities for skill development and advancement within a leading global technology company, we invite you to apply.
An Electrical/Electronic Engineer is required for a contract assignment with a multi-national leading defence company. Missile Architecture - Electrical Architects/Engineers are involved in all aspects of missile development, from the early concept studies to series production and in-service support. It's an excellent opportunity for someone wanting to build on their engineering experience. Responsibilities: You will be responsible for the electrical architecture and requirements for missiles and/or their associated launcher systems with duties including: a) Specifying/determining * system electrical requirements * interface definitions and characteristics between subsystems/equipment * power architecture, including power budget and power profiles * data communication and processing architecture * requirements for EMC, bonding, grounding and screening * signal safety, including routing of safety related signals b) Supporting test and fault-finding activities during compatibility checks, risk reduction, system proving/qualification and integration c) Reviewing and authoring reports, guidelines and processes d) Design assessments and analysis e) Working to defence/industry standards f) Attending and supporting design reviews Alternatively, acting as the Equipment Manager (RMO) for specific electrical/electronic equipment(s) that are part of a missile or launcher system you will: a) Project manage the equipment(s) on behalf of the project during development, qualification and manufacture b) Own the requirements on behalf of the project for the equipment(s) c) Produce Statement(s) of Work for the associated design authority for the equipment(s) d) Create and update plans showing activities for the equipment(s) e) Manage internal & external design authorities for delivery of the equipment(s) hardware, software and deliverables to schedule, cost, quality and performance f) Hold regular progress reviews with the design authority for the equipment(s) g) Review qualification verification evidence h) Track and find resolution to equipment non-compliances i) Attend and support design reviews Skillset/experience required: Technical experience required: * electrical/electronics * interface definitions * knowledge of defence/industry standards, etc. * degree level qualification in a related subject * systems engineering * writing reports Ideally this would be within a defence related background, however, experience within other engineering industries will also be considered. Experience within these other areas are also of interest but not essential: * defence * weapon systems * power supplies * actuators * data communication * sensors * EMC * Health Usage Monitoring Systems (HUMS) * Model Based Engineering (MBE) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/05/2024
Project-based
An Electrical/Electronic Engineer is required for a contract assignment with a multi-national leading defence company. Missile Architecture - Electrical Architects/Engineers are involved in all aspects of missile development, from the early concept studies to series production and in-service support. It's an excellent opportunity for someone wanting to build on their engineering experience. Responsibilities: You will be responsible for the electrical architecture and requirements for missiles and/or their associated launcher systems with duties including: a) Specifying/determining * system electrical requirements * interface definitions and characteristics between subsystems/equipment * power architecture, including power budget and power profiles * data communication and processing architecture * requirements for EMC, bonding, grounding and screening * signal safety, including routing of safety related signals b) Supporting test and fault-finding activities during compatibility checks, risk reduction, system proving/qualification and integration c) Reviewing and authoring reports, guidelines and processes d) Design assessments and analysis e) Working to defence/industry standards f) Attending and supporting design reviews Alternatively, acting as the Equipment Manager (RMO) for specific electrical/electronic equipment(s) that are part of a missile or launcher system you will: a) Project manage the equipment(s) on behalf of the project during development, qualification and manufacture b) Own the requirements on behalf of the project for the equipment(s) c) Produce Statement(s) of Work for the associated design authority for the equipment(s) d) Create and update plans showing activities for the equipment(s) e) Manage internal & external design authorities for delivery of the equipment(s) hardware, software and deliverables to schedule, cost, quality and performance f) Hold regular progress reviews with the design authority for the equipment(s) g) Review qualification verification evidence h) Track and find resolution to equipment non-compliances i) Attend and support design reviews Skillset/experience required: Technical experience required: * electrical/electronics * interface definitions * knowledge of defence/industry standards, etc. * degree level qualification in a related subject * systems engineering * writing reports Ideally this would be within a defence related background, however, experience within other engineering industries will also be considered. Experience within these other areas are also of interest but not essential: * defence * weapon systems * power supplies * actuators * data communication * sensors * EMC * Health Usage Monitoring Systems (HUMS) * Model Based Engineering (MBE) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Summary: We are seeking a talented and driven AI Developer on behalf of our client to join the team focusing on developing cutting-edge AI solutions for mobile devices in addressing User experience. Responsibilities: Design and develop efficient AI models and applications for deployment on mobile devices and user equipment. Utilize state-of-the-art deep learning architectures like ResNets, Transformers, and other neural network models, optimizing them for ondevice performance and energy efficiency. Integrate and optimize AI/CV models with mobile device hardware, including GPUs, specialized AI accelerators, and Embedded systems. Analyze and evaluate the performance of AI/ML models using various datasets and metrics, iterating and refining the models as needed. Qualifications: Ph.D. degree in Computer Science, Electrical Engineering, Mathematics, Control Theory, or related field with a strong focus on AI/ML. Extensive hands-on experience with AI/ML frameworks such as PyTorch, TensorFlow, MXNet, JAX, and proficiency in programming languages like Python. Solid understanding of deep learning architectures, neural network design, and optimization techniques for efficient model deployment. Familiarity with mobile device platforms, Embedded systems, and hardware acceleration for AI/ML workloads. Knowledge of communication systems like 5G-NR and baseband signal processing algorithms is a strong plus. Excellent problem-solving skills, with the ability to handle challenges, work under pressure, and deliver results in a team-based environment. Strong communication and collaboration skills, with the ability to work effectively in cross-functional and international teams. Industry experience in AI/ML or wireless communications is desirable but not mandatory. Demonstrated ability to learn quickly and adapt to new technologies and challenges. Embark on a rare opportunity in the realm of AI. If you're a seasoned professional seeking to elevate your skills and expand your application development horizons, we want to connect with you. Join us in shaping the future of AI innovation.
01/05/2024
Job Summary: We are seeking a talented and driven AI Developer on behalf of our client to join the team focusing on developing cutting-edge AI solutions for mobile devices in addressing User experience. Responsibilities: Design and develop efficient AI models and applications for deployment on mobile devices and user equipment. Utilize state-of-the-art deep learning architectures like ResNets, Transformers, and other neural network models, optimizing them for ondevice performance and energy efficiency. Integrate and optimize AI/CV models with mobile device hardware, including GPUs, specialized AI accelerators, and Embedded systems. Analyze and evaluate the performance of AI/ML models using various datasets and metrics, iterating and refining the models as needed. Qualifications: Ph.D. degree in Computer Science, Electrical Engineering, Mathematics, Control Theory, or related field with a strong focus on AI/ML. Extensive hands-on experience with AI/ML frameworks such as PyTorch, TensorFlow, MXNet, JAX, and proficiency in programming languages like Python. Solid understanding of deep learning architectures, neural network design, and optimization techniques for efficient model deployment. Familiarity with mobile device platforms, Embedded systems, and hardware acceleration for AI/ML workloads. Knowledge of communication systems like 5G-NR and baseband signal processing algorithms is a strong plus. Excellent problem-solving skills, with the ability to handle challenges, work under pressure, and deliver results in a team-based environment. Strong communication and collaboration skills, with the ability to work effectively in cross-functional and international teams. Industry experience in AI/ML or wireless communications is desirable but not mandatory. Demonstrated ability to learn quickly and adapt to new technologies and challenges. Embark on a rare opportunity in the realm of AI. If you're a seasoned professional seeking to elevate your skills and expand your application development horizons, we want to connect with you. Join us in shaping the future of AI innovation.
Job Description Lead a team of engineers to support validation of Server and Storage devices Work with cross functional team to set priorities and handle escalations Identify areas for test coverage improvement, implement solutions Improve product quality and reliability of automated testing infrastructure Communicate with project stakeholders Team will be responsible for the following Automation of tests in Python Validating Servers and Storage devices/components in a large data center environment with 1000s of DUTs Build tools and automation to make testing and integration faster, simpler, and more effective in a Linux environment Develop and maintain unit tests for test automation Requirements 8+ years of industry experience in Server/Storage domain leading platform/component qualification in a Linux environment Hands on experience in troubleshooting failures in Linux to diagnose and root cause failures Excellent communication skills and proactive leadership Experience with test-driven software development Knowledge of test automation in Python and conduct code reviews and bug fixes Proactively create experiments and tooling to detect and diagnose hardware/firmware/software health issues and isolate the components/failure scenarios
30/04/2024
Project-based
Job Description Lead a team of engineers to support validation of Server and Storage devices Work with cross functional team to set priorities and handle escalations Identify areas for test coverage improvement, implement solutions Improve product quality and reliability of automated testing infrastructure Communicate with project stakeholders Team will be responsible for the following Automation of tests in Python Validating Servers and Storage devices/components in a large data center environment with 1000s of DUTs Build tools and automation to make testing and integration faster, simpler, and more effective in a Linux environment Develop and maintain unit tests for test automation Requirements 8+ years of industry experience in Server/Storage domain leading platform/component qualification in a Linux environment Hands on experience in troubleshooting failures in Linux to diagnose and root cause failures Excellent communication skills and proactive leadership Experience with test-driven software development Knowledge of test automation in Python and conduct code reviews and bug fixes Proactively create experiments and tooling to detect and diagnose hardware/firmware/software health issues and isolate the components/failure scenarios
Lead IT Engineer Leeds-with travel around Yorkshire £31,000 to £34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
30/04/2024
Full time
Lead IT Engineer Leeds-with travel around Yorkshire £31,000 to £34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Summary: A world-leading test equipment company that helps utility companies install, protect, and maintain infrastructure networks is entering an exciting phase of hardware development. They are seeking a Senior Electronics Engineer to help shape the direction of the next generation of underground location products. This role sits within the New Product Development (NPD) team, responsible for executing the technology and product roadmaps. You will lead technical research to increase maturity and decrease risk in upcoming projects. As landscapes continuously evolve, you'll ensure roadmaps align and research feeds into robust products. Responsibilities Include: Leading and owning work packages from inception through completion Mentoring junior engineers and leading technical/cross-functional teams Providing technical interface to product management, developing concepts aligned to roadmaps Applying electronics engineering knowledge to plan, lead, and execute design tasks Developing technical solutions requiring ingenuity and creativity Requirements: Engineering degree in Electronic Engineering or similar Skilled all-round electronics designer Strong analog design, test, PSU, EMC/regulatory, simulation, manufacturing test experience Debugging of processor-based hardware Board documentation and software team liaison Extensive product development background Ability to lead and mentor technical teams Benefits Include: Competitive salary Home/office hybrid working opportunities 25 days annual leave plus option to buy 3 more Pension scheme with employer contributions Private medical cover options Cycle to work scheme Free parking Annual bonus This is an opportunity to shape cutting-edge underground utility location products for a world-leading company with an excellent work-life balance. If you have the required electronics engineering skills, apply today!
30/04/2024
Full time
Summary: A world-leading test equipment company that helps utility companies install, protect, and maintain infrastructure networks is entering an exciting phase of hardware development. They are seeking a Senior Electronics Engineer to help shape the direction of the next generation of underground location products. This role sits within the New Product Development (NPD) team, responsible for executing the technology and product roadmaps. You will lead technical research to increase maturity and decrease risk in upcoming projects. As landscapes continuously evolve, you'll ensure roadmaps align and research feeds into robust products. Responsibilities Include: Leading and owning work packages from inception through completion Mentoring junior engineers and leading technical/cross-functional teams Providing technical interface to product management, developing concepts aligned to roadmaps Applying electronics engineering knowledge to plan, lead, and execute design tasks Developing technical solutions requiring ingenuity and creativity Requirements: Engineering degree in Electronic Engineering or similar Skilled all-round electronics designer Strong analog design, test, PSU, EMC/regulatory, simulation, manufacturing test experience Debugging of processor-based hardware Board documentation and software team liaison Extensive product development background Ability to lead and mentor technical teams Benefits Include: Competitive salary Home/office hybrid working opportunities 25 days annual leave plus option to buy 3 more Pension scheme with employer contributions Private medical cover options Cycle to work scheme Free parking Annual bonus This is an opportunity to shape cutting-edge underground utility location products for a world-leading company with an excellent work-life balance. If you have the required electronics engineering skills, apply today!
Job Title: OPNET Design Office Automation Architect (SC Active) Location: MoD Corsham Working Model: Hybrid - 2 to 3 days on-site required Duration: TBC Daily Rate: Market Competitive Outside IR35 SC Clearance required to be shortlisted for this role Overview The OpNET Design Office is responsible for the coherence and assurance of the design activity for the entirety of the OpNet Platform. This role reports directly to the Design Office Lead under governance of the System Design Authority and Core Product Owner. The primary focus of this role is to create, advise and assure OpNet designs for PAAS & Automation Architecture adoption. They must be conformant with vendor best practice, MoD security enforcement and the Defence Digital architectural patterns and guidance. Key responsibilities: - Support Act as the point of contact for automation architecture and design on behalf of the Design Office Lead. Interact with programme, project and engineering team leads to ensure cross team, cross technology coherence to satisfy the virtualisation requirements of the OpNet system. Support design vision creation, design decisions and design review as part of the end to end assurance process. Support to Programme and Project Stakeholder engagement and RAIDO Liaise with external (to NSoIT(D) stakeholders to ensure end-to-end designs are being delivered across the wider Defence landscape. Liaise with team leads across the NSoIT(D) Programme and wider defence digital organisations to ensure a robust solution is delivered within Time, Cost and Performance. Design Identify, create and communicate HLDs across programme teams and the Design Office Support the review of all high and low-level designs for coherence, technical content and quality. Participate in Preliminary and Critical Design Reviews with stakeholders, both presenting and challenging design decisions, requirements alignment and supportability aspects. Align standards, frameworks and security with overall business and technology strategy. Support to the design of automation architecture elements to enable the system to function as part of the wider defence estate, during inception, transition and operations. Assure Ensuring that standards, frameworks and security postures align with overall business and technology strategies and policies. Identify capability gaps in existing architectures and recommend changes or enhancements in line with Agile and continuous improvement methods. Essential skills, qualifications, and experience In order to deliver this service, it is essential that individuals have: Automation and orchestration of secure software solutions with successful delivery on complex, large scale programmes utilising industry standard process and tooling where possible. A deep understanding of DevSecOps and Infrastructure Automation Design principles and operating within a secure CI/CD environment, is crucial. A deep understanding of declarative approaches using GitOps Proven demonstrable experience and proficiency in designing and architecting complex systems, with a focus on automating platform deployments. Strong experience in Infrastructure as Code (IaC) with knowledge in common tooling such as Ansible, Terraform, etc. Strong experience in Bare Metal Automation provisioning physical infrastructure Defining and documenting technical requirements and producing detailed solution architectures. Consulting and engineering in the development and design of automation best practices and implementation of solid security principles across the project to meet business goals along with customer and regulatory requirements. Rationalising designs & their alignment against architectural best practice. Demonstrable experience in the following: In-depth understanding of TOGAF (v9 foundation certification minimum) Familiarity with ArchiMate and other architectural tooling Experience in integrating software solutions with public cloud providers like AWS, Azure, or Google Cloud. Experience in implementing solutions using container orchestration eg Docker Compose, Kubernetes, OpenShift (preference for experience delivering VMware Tanzu solutions) Knowledge of security best practices and compliance standards related to VMware NSX environments. Knowledge of CI/CD platforms and DevSecOps techniques and best practise An understanding of Defence Lines of Development and MOD Capability Integration. Comprehensive knowledge of UK Defence deployed architectures, federations with coalition partners, security enforcing gateways and modern techniques for enforcement of security principles including VPN, VDI, hardware encryption and information flow handling. Experience in reviewing engineering designs and enhancing solutions against business requirements and Industry Best Practices. Experience in delivering to a least privilege security model. Must hold, or be willing to obtain SC clearance. Hold a valid Security Clearance (SC) Desirable skills, qualifications and experience .NET Framework, Powershell, PowerCLI, Python, Angular and other languages and frameworks Previous work in delivery of software-based programmes and projects Automation and Orchestration technologies and principals Security implementations such as PKI and Proxy services in line with MOD Security assurance processes. Delivering in Agile and Waterfall project management environments Experience with the Atlassian Toolset - JIRA, Confluence and BitBucket for delivering Agile based projects. Understanding of JSP and over-arching HMG policy. A Computer Science university-based education at Bachelors or Masters level. Experience leveraging LLM, AI and ML for optimisation of software deliveries and documentation creation Experience in the implementation of standard infrastructure stacks such as Cisco, VMWare, Microsoft and Linux environments
30/04/2024
Project-based
Job Title: OPNET Design Office Automation Architect (SC Active) Location: MoD Corsham Working Model: Hybrid - 2 to 3 days on-site required Duration: TBC Daily Rate: Market Competitive Outside IR35 SC Clearance required to be shortlisted for this role Overview The OpNET Design Office is responsible for the coherence and assurance of the design activity for the entirety of the OpNet Platform. This role reports directly to the Design Office Lead under governance of the System Design Authority and Core Product Owner. The primary focus of this role is to create, advise and assure OpNet designs for PAAS & Automation Architecture adoption. They must be conformant with vendor best practice, MoD security enforcement and the Defence Digital architectural patterns and guidance. Key responsibilities: - Support Act as the point of contact for automation architecture and design on behalf of the Design Office Lead. Interact with programme, project and engineering team leads to ensure cross team, cross technology coherence to satisfy the virtualisation requirements of the OpNet system. Support design vision creation, design decisions and design review as part of the end to end assurance process. Support to Programme and Project Stakeholder engagement and RAIDO Liaise with external (to NSoIT(D) stakeholders to ensure end-to-end designs are being delivered across the wider Defence landscape. Liaise with team leads across the NSoIT(D) Programme and wider defence digital organisations to ensure a robust solution is delivered within Time, Cost and Performance. Design Identify, create and communicate HLDs across programme teams and the Design Office Support the review of all high and low-level designs for coherence, technical content and quality. Participate in Preliminary and Critical Design Reviews with stakeholders, both presenting and challenging design decisions, requirements alignment and supportability aspects. Align standards, frameworks and security with overall business and technology strategy. Support to the design of automation architecture elements to enable the system to function as part of the wider defence estate, during inception, transition and operations. Assure Ensuring that standards, frameworks and security postures align with overall business and technology strategies and policies. Identify capability gaps in existing architectures and recommend changes or enhancements in line with Agile and continuous improvement methods. Essential skills, qualifications, and experience In order to deliver this service, it is essential that individuals have: Automation and orchestration of secure software solutions with successful delivery on complex, large scale programmes utilising industry standard process and tooling where possible. A deep understanding of DevSecOps and Infrastructure Automation Design principles and operating within a secure CI/CD environment, is crucial. A deep understanding of declarative approaches using GitOps Proven demonstrable experience and proficiency in designing and architecting complex systems, with a focus on automating platform deployments. Strong experience in Infrastructure as Code (IaC) with knowledge in common tooling such as Ansible, Terraform, etc. Strong experience in Bare Metal Automation provisioning physical infrastructure Defining and documenting technical requirements and producing detailed solution architectures. Consulting and engineering in the development and design of automation best practices and implementation of solid security principles across the project to meet business goals along with customer and regulatory requirements. Rationalising designs & their alignment against architectural best practice. Demonstrable experience in the following: In-depth understanding of TOGAF (v9 foundation certification minimum) Familiarity with ArchiMate and other architectural tooling Experience in integrating software solutions with public cloud providers like AWS, Azure, or Google Cloud. Experience in implementing solutions using container orchestration eg Docker Compose, Kubernetes, OpenShift (preference for experience delivering VMware Tanzu solutions) Knowledge of security best practices and compliance standards related to VMware NSX environments. Knowledge of CI/CD platforms and DevSecOps techniques and best practise An understanding of Defence Lines of Development and MOD Capability Integration. Comprehensive knowledge of UK Defence deployed architectures, federations with coalition partners, security enforcing gateways and modern techniques for enforcement of security principles including VPN, VDI, hardware encryption and information flow handling. Experience in reviewing engineering designs and enhancing solutions against business requirements and Industry Best Practices. Experience in delivering to a least privilege security model. Must hold, or be willing to obtain SC clearance. Hold a valid Security Clearance (SC) Desirable skills, qualifications and experience .NET Framework, Powershell, PowerCLI, Python, Angular and other languages and frameworks Previous work in delivery of software-based programmes and projects Automation and Orchestration technologies and principals Security implementations such as PKI and Proxy services in line with MOD Security assurance processes. Delivering in Agile and Waterfall project management environments Experience with the Atlassian Toolset - JIRA, Confluence and BitBucket for delivering Agile based projects. Understanding of JSP and over-arching HMG policy. A Computer Science university-based education at Bachelors or Masters level. Experience leveraging LLM, AI and ML for optimisation of software deliveries and documentation creation Experience in the implementation of standard infrastructure stacks such as Cisco, VMWare, Microsoft and Linux environments
Technical Writer (f/m/d) - FrameMaker/ Ixiasoft / ST4/ German/international Project: For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified Technical Writer Background: Global Customer Support (GCS) is the global organisation responsible for Technical Services in the Diagnostics Division, which ensures end user success. GCS supports the service organisations of the Roche affiliates and the Lifecycle-Teams. Within the GCS Knowledge & Learning Excellence chapter, we deliver the right content at the right time via the right channels for our customers to enable error-free operation of our products. We use multilingual data to improve the customer experience with our digital service solutions and products. We ensure that internal knowledge is curated and spread across all Customer Areas, and efficiently and properly prepared for our customers. The perfect candidates need to have a professional background as a technical writer with proven experience in technical writing including experience with Adobe FrameMaker (XML-based). Tasks & Responsibilities: . Writes and updates customer-facing and service content in English for Roche instruments and software, while respecting project timelines and documentation standards, guidelines, and templates. . Independently gathers and consolidates the information needed for the technical content creation. Creates content. Works closely with the content manager, project manager, project teams, manufacturer, and subject matter experts in development teams and within GCS (both locally and globally). . Independently creates and modifies multimedia content as required (eg photographs, screenshots, videos, 3D graphics, diagrams) using appropriate software tools, or triggers the creation and integrates them into deliverables while adhering to established guidelines. . Collects input for documentation updates and produces these updates in close coordination with the content manager, subject matter experts, and project teams. . Ensures that quality targets, timelines, and regulatory requirements are respected. . After translation, creates target language versions of deliverables (in all appropriate formats). . Uses knowledge and expertise to proactively contribute to regular updates of content creation tools, processes, and standards, in alignment with other KLE sub-chapters and relevant stakeholders. . Checks documents or topics written by other technical writers, ensuring that terminology and content creation guidelines have been followed. Provides feedback to the author regarding the changes needed. . Contributes to the continuous growth of product terminology in close collaboration with the Terminology & Language Solutions Expert assigned to the product. . In collaboration with the User Experience department and the Terminology & Language Solutions Expert assigned to the project, creates English user interface messages/UI text, and reviews them for translatability, terminological correctness, and adherence to style guidelines. . Actively contributes to the risk assessment process for assigned products, ensuring that all relevant product risks and their mitigations are described in the documentation. . May be responsible for content management tasks, such as organizing the review of the deliverables produced. . May assist the Language Operations sub-chapter with translation-related tasks: communicates with translation vendors to define timelines or clarify questions and coordinates the translation review process with affiliates, if required. Additional tasks: . May act as a Terminology & Language Solutions Expert. Creates and manages English terminology for assigned products and ensures the entry of approved terms and definitions in the Roche terminology database (DIAlex). Provides product terminology to stakeholders. Must Haves: . Min. bachelor's degree in technical writing or similar . Proven experience in technical writing, preferably in a diagnostics business environment . At least 3-5 years' experience of using Adobe FrameMaker (XML-based) or a similar structured authoring tool . Min. first experience with Ixiasoft, Schema ST4, or a similar Component Content Management System . Knowledge of multimedia tools and processes used in state-of-the-art technical documentation . Familiarity with hardware and software development processes . Excellent spoken and written command of English (native/fluent speaker or equivalent level) . Ability to communicate in an international environment with subject matter experts from different functional areas . Willingness to travel Nice to Have: . Familiarity with laboratory systems and environments . Experience in minimalistic and topic-oriented writing . Good command of German Reference Nr.: 923332SGR Role: Technical Writer Industrie: Pharma Workplace: Rotkreuz Pensum: 100% Start: 01.06.2024 Duration: 36 Deadline : 06.05.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
30/04/2024
Project-based
Technical Writer (f/m/d) - FrameMaker/ Ixiasoft / ST4/ German/international Project: For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified Technical Writer Background: Global Customer Support (GCS) is the global organisation responsible for Technical Services in the Diagnostics Division, which ensures end user success. GCS supports the service organisations of the Roche affiliates and the Lifecycle-Teams. Within the GCS Knowledge & Learning Excellence chapter, we deliver the right content at the right time via the right channels for our customers to enable error-free operation of our products. We use multilingual data to improve the customer experience with our digital service solutions and products. We ensure that internal knowledge is curated and spread across all Customer Areas, and efficiently and properly prepared for our customers. The perfect candidates need to have a professional background as a technical writer with proven experience in technical writing including experience with Adobe FrameMaker (XML-based). Tasks & Responsibilities: . Writes and updates customer-facing and service content in English for Roche instruments and software, while respecting project timelines and documentation standards, guidelines, and templates. . Independently gathers and consolidates the information needed for the technical content creation. Creates content. Works closely with the content manager, project manager, project teams, manufacturer, and subject matter experts in development teams and within GCS (both locally and globally). . Independently creates and modifies multimedia content as required (eg photographs, screenshots, videos, 3D graphics, diagrams) using appropriate software tools, or triggers the creation and integrates them into deliverables while adhering to established guidelines. . Collects input for documentation updates and produces these updates in close coordination with the content manager, subject matter experts, and project teams. . Ensures that quality targets, timelines, and regulatory requirements are respected. . After translation, creates target language versions of deliverables (in all appropriate formats). . Uses knowledge and expertise to proactively contribute to regular updates of content creation tools, processes, and standards, in alignment with other KLE sub-chapters and relevant stakeholders. . Checks documents or topics written by other technical writers, ensuring that terminology and content creation guidelines have been followed. Provides feedback to the author regarding the changes needed. . Contributes to the continuous growth of product terminology in close collaboration with the Terminology & Language Solutions Expert assigned to the product. . In collaboration with the User Experience department and the Terminology & Language Solutions Expert assigned to the project, creates English user interface messages/UI text, and reviews them for translatability, terminological correctness, and adherence to style guidelines. . Actively contributes to the risk assessment process for assigned products, ensuring that all relevant product risks and their mitigations are described in the documentation. . May be responsible for content management tasks, such as organizing the review of the deliverables produced. . May assist the Language Operations sub-chapter with translation-related tasks: communicates with translation vendors to define timelines or clarify questions and coordinates the translation review process with affiliates, if required. Additional tasks: . May act as a Terminology & Language Solutions Expert. Creates and manages English terminology for assigned products and ensures the entry of approved terms and definitions in the Roche terminology database (DIAlex). Provides product terminology to stakeholders. Must Haves: . Min. bachelor's degree in technical writing or similar . Proven experience in technical writing, preferably in a diagnostics business environment . At least 3-5 years' experience of using Adobe FrameMaker (XML-based) or a similar structured authoring tool . Min. first experience with Ixiasoft, Schema ST4, or a similar Component Content Management System . Knowledge of multimedia tools and processes used in state-of-the-art technical documentation . Familiarity with hardware and software development processes . Excellent spoken and written command of English (native/fluent speaker or equivalent level) . Ability to communicate in an international environment with subject matter experts from different functional areas . Willingness to travel Nice to Have: . Familiarity with laboratory systems and environments . Experience in minimalistic and topic-oriented writing . Good command of German Reference Nr.: 923332SGR Role: Technical Writer Industrie: Pharma Workplace: Rotkreuz Pensum: 100% Start: 01.06.2024 Duration: 36 Deadline : 06.05.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Senior Firmware Engineer We are looking for a Senior Firmware Engineer (C/C++) to join our client in the Chur area, Graubünden. In this permanent position, you'll be responsible for architecting, developing, and integrating hardware-related software, as well as leading firmware development and maintenance. You'll collaborate closely with hardware developers and create comprehensive project documentation. To excel in this role, you should have a technical degree with electronics knowledge and extensive experience in C/C++ firmware development. Skills in GUI development (TouchGFX), FreeRTOS, GIT/GitLab, and Python are advantageous. We're seeking someone with a passion for innovation, strong communication skills in German and English, and an independent, structured work approach.
30/04/2024
Full time
Senior Firmware Engineer We are looking for a Senior Firmware Engineer (C/C++) to join our client in the Chur area, Graubünden. In this permanent position, you'll be responsible for architecting, developing, and integrating hardware-related software, as well as leading firmware development and maintenance. You'll collaborate closely with hardware developers and create comprehensive project documentation. To excel in this role, you should have a technical degree with electronics knowledge and extensive experience in C/C++ firmware development. Skills in GUI development (TouchGFX), FreeRTOS, GIT/GitLab, and Python are advantageous. We're seeking someone with a passion for innovation, strong communication skills in German and English, and an independent, structured work approach.
We are currently looking on behalf of one of our important clients for a Team Lead Hardware/Electronics Engineer (Medical Device Sector). The role is a permanent position based in Solothurn Canton with good home office allowance. Your Role: Lead a team of Hardware & Electronic Engineers. Actively drive concept generation & the analysis & development of innovative electronics solutions & system architectures of products in accordance with design, development & control processes. Hold responsibility for delivering functionally safe solutions with significant elements of cross-functional design (eg mechanical, software, firmware). Contribute to requirements definition & create design documentation & verification test plans. Drive new component introduction & obsolescence management with third party suppliers. Contribute to the continuous improvement of design & development processes. Participate in peer reviewing hardware development artifacts. Deliver work in compliance with ISO 13485 & FDA Medical Device Design Control processes. Support the team with HW related verifications including CB certifications for IEC 60601-1. Your Skills: At least 5 years professional experience in Developing Embedded Hardware Solutions, ideally including experience in Medical Devices, ensuring compliance with regulatory standards & enhancing patient care & safety. Proven experience in Leading Cross-Functional Teams. Any experience in Altium Designer, DOORS Next & Minitab is advantageous. Your Profile: Completed University Degree Hardware or Electrical Engineering (or similar). Team-oriented, collaborative & customer-focused. Fluent in English (spoken & written), German language skills are considered a plus.
29/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Team Lead Hardware/Electronics Engineer (Medical Device Sector). The role is a permanent position based in Solothurn Canton with good home office allowance. Your Role: Lead a team of Hardware & Electronic Engineers. Actively drive concept generation & the analysis & development of innovative electronics solutions & system architectures of products in accordance with design, development & control processes. Hold responsibility for delivering functionally safe solutions with significant elements of cross-functional design (eg mechanical, software, firmware). Contribute to requirements definition & create design documentation & verification test plans. Drive new component introduction & obsolescence management with third party suppliers. Contribute to the continuous improvement of design & development processes. Participate in peer reviewing hardware development artifacts. Deliver work in compliance with ISO 13485 & FDA Medical Device Design Control processes. Support the team with HW related verifications including CB certifications for IEC 60601-1. Your Skills: At least 5 years professional experience in Developing Embedded Hardware Solutions, ideally including experience in Medical Devices, ensuring compliance with regulatory standards & enhancing patient care & safety. Proven experience in Leading Cross-Functional Teams. Any experience in Altium Designer, DOORS Next & Minitab is advantageous. Your Profile: Completed University Degree Hardware or Electrical Engineering (or similar). Team-oriented, collaborative & customer-focused. Fluent in English (spoken & written), German language skills are considered a plus.
Annual Salary: £50,000-£55,000 GBP per annum and Benefits applicable by the Client We are seeking a skilled Embedded Software Engineer to join our team. As an Embedded Software Engineer, you will play a crucial role in designing software applications for Embedded microprocessors, controlling components, functions, and user interfaces in hardware designs. Additionally, you will collaborate closely with our hardware engineers and wider design team to enhance hardware functionality through innovative software solutions. Key Responsibilities: Design software applications for Embedded microprocessors to control components, functions, and user interfaces in hardware designs, particularly ARM/Cortex cores. Develop software applications for Embedded Linux systems on SoM modules. Collaborate with system architects and the wider design team to design features for HID/GUIs (Human Interface Devices/Graphical User Interfaces). Work closely with hardware engineers to understand functions and optimize hardware utilization, suggesting and implementing additional functions, improvements, and bug fixes. Manage releases and builds in a structured manner to track changes and variants effectively. Improve and document test procedures and processes for product verification and testing. Play a vital role in the New Product Development (NPD) and New Product Introduction (NPI) process, supporting new product designs to completion and beyond. Assist in building test environments for prototype testing, code testing, and production testing. Experience and Qualifications: Required: Minimum 3 years of experience in Embedded software design for microprocessors, using compiled C, FreeRTOS, or similar, particularly for ARM Microprocessor cores. Degree in electronics engineering or equivalent education/training/experience. Understanding of serial communication interfaces and architecture. Experience testing and debugging code/software on hardware platforms. Experience in digital hardware design, testing, and fault-finding, including microprocessors, serial buses, firmware programming, and JTAG chains. Experience in digital RF applications such as FPGA, ADC, DAC. Proficiency in computer systems and platforms, including Linux and Windows. Preferred, but not essential: Experience in application design for PC environments (Windows and Linux) using .NET. Experience in application design for Android systems. Proficiency in C#, C++, Python, and Java. Understanding of serial bus architectures and data transfer packaging, including IP/COM/USB. Understanding of power management for battery-operated devices. Understanding of FPGA code development. The Ideal Candidate: Well-organised with a structured approach to recording and analysing results. Analytical approach and creative mindset to enhance applications and solve issues efficiently. Excellent communication skills and a service-minded approach to collaboration. Ability to work under pressure and deliver results within tight project deadlines. If you are a motivated individual with a passion for technology and a strong background in Embedded software engineering, we encourage you to apply for this exciting opportunity to join our team and contribute to our continued success in delivering innovative electronic solutions.
29/04/2024
Full time
Annual Salary: £50,000-£55,000 GBP per annum and Benefits applicable by the Client We are seeking a skilled Embedded Software Engineer to join our team. As an Embedded Software Engineer, you will play a crucial role in designing software applications for Embedded microprocessors, controlling components, functions, and user interfaces in hardware designs. Additionally, you will collaborate closely with our hardware engineers and wider design team to enhance hardware functionality through innovative software solutions. Key Responsibilities: Design software applications for Embedded microprocessors to control components, functions, and user interfaces in hardware designs, particularly ARM/Cortex cores. Develop software applications for Embedded Linux systems on SoM modules. Collaborate with system architects and the wider design team to design features for HID/GUIs (Human Interface Devices/Graphical User Interfaces). Work closely with hardware engineers to understand functions and optimize hardware utilization, suggesting and implementing additional functions, improvements, and bug fixes. Manage releases and builds in a structured manner to track changes and variants effectively. Improve and document test procedures and processes for product verification and testing. Play a vital role in the New Product Development (NPD) and New Product Introduction (NPI) process, supporting new product designs to completion and beyond. Assist in building test environments for prototype testing, code testing, and production testing. Experience and Qualifications: Required: Minimum 3 years of experience in Embedded software design for microprocessors, using compiled C, FreeRTOS, or similar, particularly for ARM Microprocessor cores. Degree in electronics engineering or equivalent education/training/experience. Understanding of serial communication interfaces and architecture. Experience testing and debugging code/software on hardware platforms. Experience in digital hardware design, testing, and fault-finding, including microprocessors, serial buses, firmware programming, and JTAG chains. Experience in digital RF applications such as FPGA, ADC, DAC. Proficiency in computer systems and platforms, including Linux and Windows. Preferred, but not essential: Experience in application design for PC environments (Windows and Linux) using .NET. Experience in application design for Android systems. Proficiency in C#, C++, Python, and Java. Understanding of serial bus architectures and data transfer packaging, including IP/COM/USB. Understanding of power management for battery-operated devices. Understanding of FPGA code development. The Ideal Candidate: Well-organised with a structured approach to recording and analysing results. Analytical approach and creative mindset to enhance applications and solve issues efficiently. Excellent communication skills and a service-minded approach to collaboration. Ability to work under pressure and deliver results within tight project deadlines. If you are a motivated individual with a passion for technology and a strong background in Embedded software engineering, we encourage you to apply for this exciting opportunity to join our team and contribute to our continued success in delivering innovative electronic solutions.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Position Available : Requirements Engineer Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £55,000 + Company Bonus & Very Good Pension Package Experience needed : Experience of requirements management and technical report writing within a complex, high-technology manufacturing or engineering industry such as defence, aerospace, automotive, maritime, nuclear and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We currently have several vacancies available as Requirements Engineers to join our team who are responsible for the definition of the seeker system design and the subsystems. As a team we are responsible for supporting our various programmes, working with our customers and suppliers towards developing and integrating the next generation RF seekers. There are numerous progression and development opportunities available, as well as interaction with stakeholders across dynamic engineering teams. What we need from you: Knowledge of requirements management toolsets eg DOORS The ability to define and conduct systems studies in order to inform requirements Good data analysis and technical report writing skills Good communication skills and the ability to work in a cross-functional team It would be great to have experience in some/any of the following: Knowledge of MBSE, Software or firmware knowledge Knowledge of RF systems and Digital Signal Processing Knowledge of performance Model Development processes Experience in, or appreciation of, task package management Experience in product verification and validation Experience across the full product life cycle Hardware experience or an interest in Hardware If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
26/04/2024
Full time
Position Available : Requirements Engineer Location : Hertfordshire (Hybrid) & Dynamic Working Hours Salary : Up to £55,000 + Company Bonus & Very Good Pension Package Experience needed : Experience of requirements management and technical report writing within a complex, high-technology manufacturing or engineering industry such as defence, aerospace, automotive, maritime, nuclear and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We currently have several vacancies available as Requirements Engineers to join our team who are responsible for the definition of the seeker system design and the subsystems. As a team we are responsible for supporting our various programmes, working with our customers and suppliers towards developing and integrating the next generation RF seekers. There are numerous progression and development opportunities available, as well as interaction with stakeholders across dynamic engineering teams. What we need from you: Knowledge of requirements management toolsets eg DOORS The ability to define and conduct systems studies in order to inform requirements Good data analysis and technical report writing skills Good communication skills and the ability to work in a cross-functional team It would be great to have experience in some/any of the following: Knowledge of MBSE, Software or firmware knowledge Knowledge of RF systems and Digital Signal Processing Knowledge of performance Model Development processes Experience in, or appreciation of, task package management Experience in product verification and validation Experience across the full product life cycle Hardware experience or an interest in Hardware If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Position Available : Requirements Engineer Location : Gloucestershire (Hybrid) & Dynamic Working Hours Salary : Up to £55,000 + Company Bonus & Very Good Pension Package Experience needed : Experience of requirements management and technical report writing within a complex, high-technology manufacturing or engineering industry such as defence, aerospace, automotive, maritime, nuclear and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We currently have several vacancies available as Requirements Engineers to join our team who are responsible for the definition of the seeker system design and the subsystems. As a team we are responsible for supporting our various programmes, working with our customers and suppliers towards developing and integrating the next generation RF seekers. There are numerous progression and development opportunities available, as well as interaction with stakeholders across dynamic engineering teams. What we need from you: Knowledge of requirements management toolsets eg DOORS The ability to define and conduct systems studies in order to inform requirements Good data analysis and technical report writing skills Good communication skills and the ability to work in a cross-functional team It would be great to have experience in some/any of the following: Knowledge of MBSE, Software or firmware knowledge Knowledge of RF systems and Digital Signal Processing Knowledge of performance Model Development processes Experience in, or appreciation of, task package management Experience in product verification and validation Experience across the full product life cycle Hardware experience or an interest in Hardware If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
26/04/2024
Full time
Position Available : Requirements Engineer Location : Gloucestershire (Hybrid) & Dynamic Working Hours Salary : Up to £55,000 + Company Bonus & Very Good Pension Package Experience needed : Experience of requirements management and technical report writing within a complex, high-technology manufacturing or engineering industry such as defence, aerospace, automotive, maritime, nuclear and similar. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We currently have several vacancies available as Requirements Engineers to join our team who are responsible for the definition of the seeker system design and the subsystems. As a team we are responsible for supporting our various programmes, working with our customers and suppliers towards developing and integrating the next generation RF seekers. There are numerous progression and development opportunities available, as well as interaction with stakeholders across dynamic engineering teams. What we need from you: Knowledge of requirements management toolsets eg DOORS The ability to define and conduct systems studies in order to inform requirements Good data analysis and technical report writing skills Good communication skills and the ability to work in a cross-functional team It would be great to have experience in some/any of the following: Knowledge of MBSE, Software or firmware knowledge Knowledge of RF systems and Digital Signal Processing Knowledge of performance Model Development processes Experience in, or appreciation of, task package management Experience in product verification and validation Experience across the full product life cycle Hardware experience or an interest in Hardware If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Stress Engineer Stress; FEA; Structures; Materials Science; Mechanical Engineering £35,000 - £55,000 + excellent Benefits. Kidderminster (Hybrid available) A cutting-edge Aerospace & Defence organisation have a unique opportunity for a Stress Engineer to join their Design team. The design department designs new and modified rocket motors and related systems. Analysis of rocket motor designs, including: Ballistic performance prediction and modelling, propellant charge and hardware stress analysis, and the provision of documentation service. ESSENTIAL DUTIES & REPONSIBILITIES - Stress Engineer Technical Responsibilities Analysis of new and existing rocket motor systems such as motor hardware and propellant charge structural and thermal analysis using FEA software. The use of various software and programming techniques, including: Abaqus, Altair-Hyperworks, Fortran and Matlab. Rheological analysis of material testing results and providing advice to the technical community for validation and verification of FEA models. Development of motor structural test plans and involvement in the delivery and assessment of the structural testing results. Responsible as the structural performance technical authority aspects of assigned projects, including supporting project customer meetings, project investigations, design reviews, and corresponding customer stress engineers. Deliver key project documentation including, structural analysis and structural test plans and reports and structural design records. EXPERIENCE & BACKGROUND - Stress Engineer Educated to degree level in an engineering discipline such as Mechanical, Aerospace or Structural or another related discipline such as Material Science. Material science knowledge Use of ABAQUS software in an professional or academic environment Experience with CAD modelling
25/04/2024
Full time
Stress Engineer Stress; FEA; Structures; Materials Science; Mechanical Engineering £35,000 - £55,000 + excellent Benefits. Kidderminster (Hybrid available) A cutting-edge Aerospace & Defence organisation have a unique opportunity for a Stress Engineer to join their Design team. The design department designs new and modified rocket motors and related systems. Analysis of rocket motor designs, including: Ballistic performance prediction and modelling, propellant charge and hardware stress analysis, and the provision of documentation service. ESSENTIAL DUTIES & REPONSIBILITIES - Stress Engineer Technical Responsibilities Analysis of new and existing rocket motor systems such as motor hardware and propellant charge structural and thermal analysis using FEA software. The use of various software and programming techniques, including: Abaqus, Altair-Hyperworks, Fortran and Matlab. Rheological analysis of material testing results and providing advice to the technical community for validation and verification of FEA models. Development of motor structural test plans and involvement in the delivery and assessment of the structural testing results. Responsible as the structural performance technical authority aspects of assigned projects, including supporting project customer meetings, project investigations, design reviews, and corresponding customer stress engineers. Deliver key project documentation including, structural analysis and structural test plans and reports and structural design records. EXPERIENCE & BACKGROUND - Stress Engineer Educated to degree level in an engineering discipline such as Mechanical, Aerospace or Structural or another related discipline such as Material Science. Material science knowledge Use of ABAQUS software in an professional or academic environment Experience with CAD modelling
Software Engineer C++ Stevenage SC required before starting 12 Months could be extended Full Time Onsite PAY RATE - Up to £48.72 Per Hour PAYE Up To £65 Per Hour Pay To Umbrella Company INTERVIEW PROCESS 1 stage virtual interview CRITICAL ELEMENTS Strong knowledge of C and C++, Previous experience of developing Software in the area of test solutions, Good team working and communication skills The Opportunity Are you a forward thinking and talented software engineer who is passionate about creating high quality software and looking to take your career to the next level? This is a fantastic opportunity to be part of a team that is starting an exciting phase of transforming the way we develop and deliver software, putting our engineers at the heart of this transformation whilst developing software that facilitates testing across the whole of the companies UK product portfolio. We invite you to apply to join a team with a great balance of new ideas and in depth experience which promotes a highly dynamic working environment. The role will be for an initial 12 month period. In this role you will be: Designing and developing Test Equipment software to test world leading complex missile systems and sub-components; Working with a wide range of teams and stakeholders to deliver test software capability of products from early concept to production; Exploring and experimenting with new implementations and technologies to meet the ever challenging customer requirements Challenging and implementing real change when opportunities arise in the way the software is developed both within test software and the wider software community Embracing Agility and delivering value to the company giving you are real sense of achievement Working in a Software Engineering office/lab environment engaging with test equipment and electronic circuitry. What's in it for you? Chance to join a friendly, motivated team and play a part in its evolution. Working in a department supporting the whole product portfolio throughout the entire engineering life cycle will give you the platform to significantly increase your engineering skills and knowledge. To input and shape how Software is developed by introducing new development techniques and tools Working closely with our colleagues across the UK and in France and Italy, so there may be the opportunity to travel both within the UK and to our sites in France and Italy. Great personal development opportunities through various learning and development initiatives to keep you skills at the forefront of software engineering A supportive working environment enabling you to develop and grow your career in a company with expanding horizons. Working at the sharp end of product development and production, enabling the development and delivery of our world leading products to customers. What's great about the team The UK Test Software team is a multi-disciplined, dynamic, focused and agile team of about 50 engineers specialising in all aspects of Test Solution design, including hardware, software and Embedded Real Time systems. It is a great place to learn about the company's entire product range. What are we looking for We are keen to expand our team with the right people that complement and enrich our culture while empowering our exciting transformation initiative. We are keen to learn from new people and passionate about building high performing teams. We therefore invite self-motivated, passionate, adaptable and proficient software engineers to apply for this role. Previous software engineering experience in the development of test solutions Strong ability to write software in C/C++; experience with C# and Scripting languages would be an advantage to our future strategy. Proactive and able to take ownership of the software development. Great communication skills with a strong motivation for collaboration. Previous experience working in an agile development team. A strong understanding of what is required to create high quality software and the ability to support quality practices Knowledge and experience of NI Test Stand is desirable Knowledge of electronics measurement and debug techniques using equipment such as oscilloscopes and spectrum analysers Understanding of communications and serial interfaces such as RS422, RS485, Modbus, CAN and 1553 Can articulate the benefits of key software craftsmanship practices like unit testing and good design Someone who is comfortable with change and understands the importance of continuous improvement within a modern software development team. Experience of Test Driven Development within a software engineering context and comfortable with practices like pair programming and lightweight design modelling A good understanding of automation, continuous integration and DevOps principles and practices desirable.
25/04/2024
Project-based
Software Engineer C++ Stevenage SC required before starting 12 Months could be extended Full Time Onsite PAY RATE - Up to £48.72 Per Hour PAYE Up To £65 Per Hour Pay To Umbrella Company INTERVIEW PROCESS 1 stage virtual interview CRITICAL ELEMENTS Strong knowledge of C and C++, Previous experience of developing Software in the area of test solutions, Good team working and communication skills The Opportunity Are you a forward thinking and talented software engineer who is passionate about creating high quality software and looking to take your career to the next level? This is a fantastic opportunity to be part of a team that is starting an exciting phase of transforming the way we develop and deliver software, putting our engineers at the heart of this transformation whilst developing software that facilitates testing across the whole of the companies UK product portfolio. We invite you to apply to join a team with a great balance of new ideas and in depth experience which promotes a highly dynamic working environment. The role will be for an initial 12 month period. In this role you will be: Designing and developing Test Equipment software to test world leading complex missile systems and sub-components; Working with a wide range of teams and stakeholders to deliver test software capability of products from early concept to production; Exploring and experimenting with new implementations and technologies to meet the ever challenging customer requirements Challenging and implementing real change when opportunities arise in the way the software is developed both within test software and the wider software community Embracing Agility and delivering value to the company giving you are real sense of achievement Working in a Software Engineering office/lab environment engaging with test equipment and electronic circuitry. What's in it for you? Chance to join a friendly, motivated team and play a part in its evolution. Working in a department supporting the whole product portfolio throughout the entire engineering life cycle will give you the platform to significantly increase your engineering skills and knowledge. To input and shape how Software is developed by introducing new development techniques and tools Working closely with our colleagues across the UK and in France and Italy, so there may be the opportunity to travel both within the UK and to our sites in France and Italy. Great personal development opportunities through various learning and development initiatives to keep you skills at the forefront of software engineering A supportive working environment enabling you to develop and grow your career in a company with expanding horizons. Working at the sharp end of product development and production, enabling the development and delivery of our world leading products to customers. What's great about the team The UK Test Software team is a multi-disciplined, dynamic, focused and agile team of about 50 engineers specialising in all aspects of Test Solution design, including hardware, software and Embedded Real Time systems. It is a great place to learn about the company's entire product range. What are we looking for We are keen to expand our team with the right people that complement and enrich our culture while empowering our exciting transformation initiative. We are keen to learn from new people and passionate about building high performing teams. We therefore invite self-motivated, passionate, adaptable and proficient software engineers to apply for this role. Previous software engineering experience in the development of test solutions Strong ability to write software in C/C++; experience with C# and Scripting languages would be an advantage to our future strategy. Proactive and able to take ownership of the software development. Great communication skills with a strong motivation for collaboration. Previous experience working in an agile development team. A strong understanding of what is required to create high quality software and the ability to support quality practices Knowledge and experience of NI Test Stand is desirable Knowledge of electronics measurement and debug techniques using equipment such as oscilloscopes and spectrum analysers Understanding of communications and serial interfaces such as RS422, RS485, Modbus, CAN and 1553 Can articulate the benefits of key software craftsmanship practices like unit testing and good design Someone who is comfortable with change and understands the importance of continuous improvement within a modern software development team. Experience of Test Driven Development within a software engineering context and comfortable with practices like pair programming and lightweight design modelling A good understanding of automation, continuous integration and DevOps principles and practices desirable.