Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Principal Consultant - SASE, SD-WAN, Zero-Trust, Edge Networking, Zscaler - Home Based - £80,000 - £100,000 + package Do you want to be part of something special? Do you want to run you own Technology Tower within an exceptional business? Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to work for a business where opinions count? This is an outstanding opportunity to define, build and grow a Connectivity Tower within a forward thing business. The CTO has multiple Towers reporting into him and this is an additional piece of the jigsaw. You are by no means walking into a start up, but are walking into a blank canvas where you can will have a say technically and have influence/authority across the board. You will be working with Presales - having full ownership of PostSales and running the support function from a position of Operational oversight. You will have ownership of the Product & Services offering. Someone who has worked within a Connectivity Solutions business previously is a must as we need someone to hit the ground running - you will be able to run and assist presales, complete HLD, LLD and remain hands-on with delivery, must be able to run large Enterprise projects and manage a team to complete additional project delivery. Key Skills Presales Postsales Design - HLD, LLD Delivery on complex projects & management SASE SD-WAN Edge Networking Zscaler Will act a mini TDA at the beginning while the PS team grows Help to steer the product and services direction for your own tower. The vision and strategy of this will be shared with you on day one. Setting out clear goals, ideas, objectives and progression plans to drive this forward. Must have the attitude of no job too big, no job too small. Muscle in, roll your sleeves up and reap the rewards as you/they grow. Please hit the button to Apply and/or call Will Martin at InfraView for further info. If this role is not for you please Register with us letting us know your preferences and will be in touch when the right role comes in. Principal Network Consultant - SASE, SD-WAN, Zero-Trust, Edge Networking, Zscaler - Home Based - £80,000 - £100,000 + package
03/05/2024
Full time
Principal Consultant - SASE, SD-WAN, Zero-Trust, Edge Networking, Zscaler - Home Based - £80,000 - £100,000 + package Do you want to be part of something special? Do you want to run you own Technology Tower within an exceptional business? Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to work for a business where opinions count? This is an outstanding opportunity to define, build and grow a Connectivity Tower within a forward thing business. The CTO has multiple Towers reporting into him and this is an additional piece of the jigsaw. You are by no means walking into a start up, but are walking into a blank canvas where you can will have a say technically and have influence/authority across the board. You will be working with Presales - having full ownership of PostSales and running the support function from a position of Operational oversight. You will have ownership of the Product & Services offering. Someone who has worked within a Connectivity Solutions business previously is a must as we need someone to hit the ground running - you will be able to run and assist presales, complete HLD, LLD and remain hands-on with delivery, must be able to run large Enterprise projects and manage a team to complete additional project delivery. Key Skills Presales Postsales Design - HLD, LLD Delivery on complex projects & management SASE SD-WAN Edge Networking Zscaler Will act a mini TDA at the beginning while the PS team grows Help to steer the product and services direction for your own tower. The vision and strategy of this will be shared with you on day one. Setting out clear goals, ideas, objectives and progression plans to drive this forward. Must have the attitude of no job too big, no job too small. Muscle in, roll your sleeves up and reap the rewards as you/they grow. Please hit the button to Apply and/or call Will Martin at InfraView for further info. If this role is not for you please Register with us letting us know your preferences and will be in touch when the right role comes in. Principal Network Consultant - SASE, SD-WAN, Zero-Trust, Edge Networking, Zscaler - Home Based - £80,000 - £100,000 + package
Network Specialist. Permanent position. Basingstoke The successful candidate must either hold or be willing to undergo security clearance process before starting We are looking for a Network Specialist to join our existing dynamic Solution Build Practice. They will work closely with the Solution Owner and Architects to assist with the instantiating of design documentation, on a wide variety of network solutions, which vary in size and complexity. Working alongside a team of dedicated professionals you will be driven to find better, faster, more effective solutions. This is a fast-paced environment where you will have the chance to grow and build upon your existing knowledge and ability. Your role The Network Specialist will be part of the Delivery Team and will liaise with the current SMEs for Networking, Infrastructure, Applications and Security as required. They will have a wealth of experience on larger or more complex solutions, demonstrating an understanding of the customers' business and commercial issues. They identify, design and deliver larger or complex solutions to meet challenging requirements you will be responsible for assisting the Solution Architects with the design and communication of structures to enable and guide the design and development of integrated solutions that meet current and future business needs. Experience Required: Network design (high and low level) Configuring network devices Previous experience Cisco routing and switching devices Demonstrable understanding of OSPF, EIGRP and BGP routing protocols. Demonstrable understanding of NAT, GRE Tunnelling protocol, DMVPN Tunnelling Protocol, Subnetting & Supernetting. Previous troubleshooting and support experience. Previous experience in a Level 4 support role Network operation in an offline environment Desirable Previous experience with Juniper SRX or Fortinet FortiGate Previous experience with Cisco ASA and McAfee MFE appliances Previous experience with some of the following Cisco appliances: Cisco routing 1800,1900,2900,3900 and 4300 series. Project People is acting as an Employment Agency in relation to this vacancy.
03/05/2024
Full time
Network Specialist. Permanent position. Basingstoke The successful candidate must either hold or be willing to undergo security clearance process before starting We are looking for a Network Specialist to join our existing dynamic Solution Build Practice. They will work closely with the Solution Owner and Architects to assist with the instantiating of design documentation, on a wide variety of network solutions, which vary in size and complexity. Working alongside a team of dedicated professionals you will be driven to find better, faster, more effective solutions. This is a fast-paced environment where you will have the chance to grow and build upon your existing knowledge and ability. Your role The Network Specialist will be part of the Delivery Team and will liaise with the current SMEs for Networking, Infrastructure, Applications and Security as required. They will have a wealth of experience on larger or more complex solutions, demonstrating an understanding of the customers' business and commercial issues. They identify, design and deliver larger or complex solutions to meet challenging requirements you will be responsible for assisting the Solution Architects with the design and communication of structures to enable and guide the design and development of integrated solutions that meet current and future business needs. Experience Required: Network design (high and low level) Configuring network devices Previous experience Cisco routing and switching devices Demonstrable understanding of OSPF, EIGRP and BGP routing protocols. Demonstrable understanding of NAT, GRE Tunnelling protocol, DMVPN Tunnelling Protocol, Subnetting & Supernetting. Previous troubleshooting and support experience. Previous experience in a Level 4 support role Network operation in an offline environment Desirable Previous experience with Juniper SRX or Fortinet FortiGate Previous experience with Cisco ASA and McAfee MFE appliances Previous experience with some of the following Cisco appliances: Cisco routing 1800,1900,2900,3900 and 4300 series. Project People is acting as an Employment Agency in relation to this vacancy.
Senior Storage Consultant Permanent Remote with Occasional visits to London £72,500 per annum with a 10% bonus My client, a managed service provider is looking for a Senior Storage Consultant to join their fast paced team on a permanent basis. Responsibilities- The Senior Consultant is responsible for the high-quality delivery of Consulting Services to our customers and works within a designated Practice area within the Delivery team. Senior Consultants will work as part of a delivery team and be directed by senior delivery resources or will technically lead small/medium engagements. The Senior Consultant will be a technical expert within their area and able to provide technical consultancy to both technical and non-technical audiences. They will possess skills to enable excellent technical design and implementation of infrastructure solutions and demonstrate excellent problem-solving and organisational skills. The Senior Consultant will also demonstrate outstanding customer relationship skills, and be able to work both on their own or as part of a larger project team. They will also be expected to mentor junior members of the team and contribute to the development to the ongoing development of the Consulting team. Ability to work as part of a team, as well as applying own initiative to task execution and problem solving. Understand the importance of meeting project and customer timelines/deadlines. Self motivated, goal orientated and the ability to work as part of a team. Is able to constantly demonstrate broad knowledge and experience of technical solutions, as well as technical experience in their chosen technical domain. Technology experience required for the role- Dell/EMC PowerScale/PowerStore/PowerMax/Unity Dell PPDM, Networker, Avamar Veeam Rubrik Skills and Experience required- Good experience in a Consulting environment, designing and delivering customer solutions Good experience with storage/backup solution design & deployment Proven skills to deliver Customer projects The most ideal candidate will have the below certifications- Relevant current Dell/EMC or Veeam certifications Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
03/05/2024
Full time
Senior Storage Consultant Permanent Remote with Occasional visits to London £72,500 per annum with a 10% bonus My client, a managed service provider is looking for a Senior Storage Consultant to join their fast paced team on a permanent basis. Responsibilities- The Senior Consultant is responsible for the high-quality delivery of Consulting Services to our customers and works within a designated Practice area within the Delivery team. Senior Consultants will work as part of a delivery team and be directed by senior delivery resources or will technically lead small/medium engagements. The Senior Consultant will be a technical expert within their area and able to provide technical consultancy to both technical and non-technical audiences. They will possess skills to enable excellent technical design and implementation of infrastructure solutions and demonstrate excellent problem-solving and organisational skills. The Senior Consultant will also demonstrate outstanding customer relationship skills, and be able to work both on their own or as part of a larger project team. They will also be expected to mentor junior members of the team and contribute to the development to the ongoing development of the Consulting team. Ability to work as part of a team, as well as applying own initiative to task execution and problem solving. Understand the importance of meeting project and customer timelines/deadlines. Self motivated, goal orientated and the ability to work as part of a team. Is able to constantly demonstrate broad knowledge and experience of technical solutions, as well as technical experience in their chosen technical domain. Technology experience required for the role- Dell/EMC PowerScale/PowerStore/PowerMax/Unity Dell PPDM, Networker, Avamar Veeam Rubrik Skills and Experience required- Good experience in a Consulting environment, designing and delivering customer solutions Good experience with storage/backup solution design & deployment Proven skills to deliver Customer projects The most ideal candidate will have the below certifications- Relevant current Dell/EMC or Veeam certifications Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
02/05/2024
Project-based
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit/charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365/Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression Pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
01/05/2024
Full time
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit/charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365/Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression Pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Lead IT Engineer Leeds-with travel around Yorkshire £31,000 to £34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
30/04/2024
Full time
Lead IT Engineer Leeds-with travel around Yorkshire £31,000 to £34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.