NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
01/05/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Sr. RBAC Engineer. This person will need to be an expert with Role Based Access Control and will preferably work with SailPoint IAM. Responsibilities/Qualifications: Analyze the users, including their workflows and the resources they need. Conduct audits of the roles on an ongoing basis to keep them up to date and align them with current requirements. Create a basic role that includes the access every user needs. Determine which roles have a common set of access requirements. Ensure RBAC is integrated across all systems across the organization. Establish a process for handling role changes, including setting up and decommissioning users. Identify the resources that require access control. Include the principles of RBAC and how it works in employee training programs. Take care not to create too many roles. Have a written policy for how the role-based access control system should be used, including detailing the process for making changes. Be receptive to input from managers and users about how the RBAC system can be optimized and make relevant changes as needed. Continually evaluate roles and security status. Consider the reason and implications request for any change to users' permissions before implementing changes. Enforce security protocols related to permissions. SailPoint Experience.
30/04/2024
Full time
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Sr. RBAC Engineer. This person will need to be an expert with Role Based Access Control and will preferably work with SailPoint IAM. Responsibilities/Qualifications: Analyze the users, including their workflows and the resources they need. Conduct audits of the roles on an ongoing basis to keep them up to date and align them with current requirements. Create a basic role that includes the access every user needs. Determine which roles have a common set of access requirements. Ensure RBAC is integrated across all systems across the organization. Establish a process for handling role changes, including setting up and decommissioning users. Identify the resources that require access control. Include the principles of RBAC and how it works in employee training programs. Take care not to create too many roles. Have a written policy for how the role-based access control system should be used, including detailing the process for making changes. Be receptive to input from managers and users about how the RBAC system can be optimized and make relevant changes as needed. Continually evaluate roles and security status. Consider the reason and implications request for any change to users' permissions before implementing changes. Enforce security protocols related to permissions. SailPoint Experience.
Our client is seeking a dedicated Information Security Manager to manage IT risk & compliance, accreditation, data protection, business continuity projects and activities. Client Details Our client is a Manchester based small but fast growing technology business. Description Continue review and improve the security policies Implement and maintain ISMS Ensure compliance with relevant security standards and regulations (ISO 27001, Cyber Essentials, etc.) Review and implement business continuity plan and policy Manage technical and business stakeholders Perform proactive risk assessments Work with external auditor for the regular auditing activities Profile Strong knowledge of information security protocols and procedures Knowledge and experience in different security standards and frameworks with track record in leading ISO 27001 accreditation/re-accreditation projects Proficiency in information risk assessment and compliance Experience in Business Continuity is desirable but not essential Job Offer Hybrid working arrangement Opportunity to lead the information security of a fast growing business
30/04/2024
Full time
Our client is seeking a dedicated Information Security Manager to manage IT risk & compliance, accreditation, data protection, business continuity projects and activities. Client Details Our client is a Manchester based small but fast growing technology business. Description Continue review and improve the security policies Implement and maintain ISMS Ensure compliance with relevant security standards and regulations (ISO 27001, Cyber Essentials, etc.) Review and implement business continuity plan and policy Manage technical and business stakeholders Perform proactive risk assessments Work with external auditor for the regular auditing activities Profile Strong knowledge of information security protocols and procedures Knowledge and experience in different security standards and frameworks with track record in leading ISO 27001 accreditation/re-accreditation projects Proficiency in information risk assessment and compliance Experience in Business Continuity is desirable but not essential Job Offer Hybrid working arrangement Opportunity to lead the information security of a fast growing business
Platform Architect (Middleware/Cloud) Contract Dublin. My client a leading global firm is in urgent need of a talented and experienced Platform Architect to join them on a contract basis for 12 months with view for a further 12 months and even perm there after. You will be responsible for gathering requirements, conducting infrastructural analysis, and producing robust designs that adhere to approved my clients technologies, and ensuring the design meets all of my clients technology and security policies.Responsible for meeting with peers, engineers, application team(s) and user(s), to determine that all the high-level requirements have been met. You will be responsible for generating products such as Technical Architecture Documents, technical memos, logical flows, and models to keep the users, architects, and the engineers constantly up to date and in agreement on the architecture and infrastructure layout of an application, system, or platform. You will be responsible for ensuring that all architectural products and products with architectural input are maintained in the most current state and never allowed to become obsolete.Responsible for implementing, managing, and supporting application infrastructure components while leveraging current standards and best practices. You will be in charge of resolving Internet architectural and operational problems impacting infrastructure and product availability and performance globally.Leads and collaborates to achieve the definition of new standards. Successful candidates will have advanced knowledge of Web application architecture and project delivery. Advanced knowledge of how the Java Virtual Machine works, how Garbage collection works.Advanced knowledge of load balancers and web application Firewalls.Advanced knowledge of network and operating system principles.Vast knowledge of Middleware technologies (Web Servers, Application Servers, Queue Managers, Messaging, Caching).Working knowledge of Database technologies.Working knowledge of cloud technologies.Solid knowledge of techniques or methodologies to achieve non-functional requirements like reliability, availability, resilience, performance, security. If this sounds like an interesting role drop me a CV so that we can speak in more detail.
30/04/2024
Project-based
Platform Architect (Middleware/Cloud) Contract Dublin. My client a leading global firm is in urgent need of a talented and experienced Platform Architect to join them on a contract basis for 12 months with view for a further 12 months and even perm there after. You will be responsible for gathering requirements, conducting infrastructural analysis, and producing robust designs that adhere to approved my clients technologies, and ensuring the design meets all of my clients technology and security policies.Responsible for meeting with peers, engineers, application team(s) and user(s), to determine that all the high-level requirements have been met. You will be responsible for generating products such as Technical Architecture Documents, technical memos, logical flows, and models to keep the users, architects, and the engineers constantly up to date and in agreement on the architecture and infrastructure layout of an application, system, or platform. You will be responsible for ensuring that all architectural products and products with architectural input are maintained in the most current state and never allowed to become obsolete.Responsible for implementing, managing, and supporting application infrastructure components while leveraging current standards and best practices. You will be in charge of resolving Internet architectural and operational problems impacting infrastructure and product availability and performance globally.Leads and collaborates to achieve the definition of new standards. Successful candidates will have advanced knowledge of Web application architecture and project delivery. Advanced knowledge of how the Java Virtual Machine works, how Garbage collection works.Advanced knowledge of load balancers and web application Firewalls.Advanced knowledge of network and operating system principles.Vast knowledge of Middleware technologies (Web Servers, Application Servers, Queue Managers, Messaging, Caching).Working knowledge of Database technologies.Working knowledge of cloud technologies.Solid knowledge of techniques or methodologies to achieve non-functional requirements like reliability, availability, resilience, performance, security. If this sounds like an interesting role drop me a CV so that we can speak in more detail.
PORTFOLIO ASSET MANAGER - PERMANENT - THEALE - HYBRID Portfolio Asset Manager(Telecom) Permanent Location - Theale (Hybrid three days in the office) We are hiring a Portfolio Asset Manager to manage, develop and promote strategic relationships with multi-site portfolio owners and the owners of the key property portfolios including but not limited to Network Rail, TFL, Water Companies, Councils, Heathrow,Gatwick and other airports. To negotiate and promote the agreement of terms for ongoing acquisition and renewal of sites within these portfolios and provide support on all other property and commercial issues arising acting as the point of escalation. To identify and pursue other material infrastructure related 'value add' commercial opportunities in relation to target portfolios, including site sharing master agreements, collaborative real estate opportunities and the benefits of connectivity and the Code. To be responsible for a) the delivery of property-related projects/transactions (including but not limited to new acquisitions, upgrades and lease renewals) and b) the ongoing estate management. To track the delivery of sites across relevant programmes of work (renewals, NTQs, new acquisitions etc.) in the portfolio/MSA and ensure that business timescales, and budget and volume targets are achieved. To work with the regional and central Property and Estates teams and other key stakeholders to achieve the optimum site solution and overall asset portfolio in terms of time, cost & quality. Contract/commercial Management Contract manage the commercial relationship with MSA/Portfolio providers and lead the negotiation of appropriate portfolio framework and/or template Code agreements. Achieve this through structured portfolio account plans. The key objectives are to: Improve delivery of all property-related transactions Find and escalate the root cause of issues Develop and deliver process changes Implement effective governance Limit - Client's exposure to additional costs by implementing mitigation plans to limit risk Develop and deliver new initiatives to reduce/avoid cost and/or deliver additional value With a focus on finance, drive improvements in portfolio P&Ls to agreed targets Manage the relationship and be the "go to" person/initial point of contact for all issues and then assisting the responsible functional departments in their resolution, building a positive relationship that will drive and support delivery of business objectives and help client become a "best in class" property company Deliver a programme of work to agreed targets comprising property-related transactions including lease renewals, new site acquisition and upgrades applicable to assets in the specific region. To provide visibility of the future profile of all work streams (renewals, NTQ, acquisitions etc.) by ensuring that forecasting is up to date & in accordance with agreed forecasting standards through the tracking of 3rd party supplier projections To deliver defined Capex & Opex targets & agreement terms by applying agreed standards, policies & expertise and escalating exceptions to enable the business to make informed decisions. Apply asset management & property expertise to support & validate the work of 3rd party suppliers and to ensure site specific issues are addressed. To maintain security of tenure and keep shareholder cells in service through effective management of the MSP/Portfolio Providers Please apply via this ad in the first instance or send a CV with covering note or contact me (see below). Project People is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
PORTFOLIO ASSET MANAGER - PERMANENT - THEALE - HYBRID Portfolio Asset Manager(Telecom) Permanent Location - Theale (Hybrid three days in the office) We are hiring a Portfolio Asset Manager to manage, develop and promote strategic relationships with multi-site portfolio owners and the owners of the key property portfolios including but not limited to Network Rail, TFL, Water Companies, Councils, Heathrow,Gatwick and other airports. To negotiate and promote the agreement of terms for ongoing acquisition and renewal of sites within these portfolios and provide support on all other property and commercial issues arising acting as the point of escalation. To identify and pursue other material infrastructure related 'value add' commercial opportunities in relation to target portfolios, including site sharing master agreements, collaborative real estate opportunities and the benefits of connectivity and the Code. To be responsible for a) the delivery of property-related projects/transactions (including but not limited to new acquisitions, upgrades and lease renewals) and b) the ongoing estate management. To track the delivery of sites across relevant programmes of work (renewals, NTQs, new acquisitions etc.) in the portfolio/MSA and ensure that business timescales, and budget and volume targets are achieved. To work with the regional and central Property and Estates teams and other key stakeholders to achieve the optimum site solution and overall asset portfolio in terms of time, cost & quality. Contract/commercial Management Contract manage the commercial relationship with MSA/Portfolio providers and lead the negotiation of appropriate portfolio framework and/or template Code agreements. Achieve this through structured portfolio account plans. The key objectives are to: Improve delivery of all property-related transactions Find and escalate the root cause of issues Develop and deliver process changes Implement effective governance Limit - Client's exposure to additional costs by implementing mitigation plans to limit risk Develop and deliver new initiatives to reduce/avoid cost and/or deliver additional value With a focus on finance, drive improvements in portfolio P&Ls to agreed targets Manage the relationship and be the "go to" person/initial point of contact for all issues and then assisting the responsible functional departments in their resolution, building a positive relationship that will drive and support delivery of business objectives and help client become a "best in class" property company Deliver a programme of work to agreed targets comprising property-related transactions including lease renewals, new site acquisition and upgrades applicable to assets in the specific region. To provide visibility of the future profile of all work streams (renewals, NTQ, acquisitions etc.) by ensuring that forecasting is up to date & in accordance with agreed forecasting standards through the tracking of 3rd party supplier projections To deliver defined Capex & Opex targets & agreement terms by applying agreed standards, policies & expertise and escalating exceptions to enable the business to make informed decisions. Apply asset management & property expertise to support & validate the work of 3rd party suppliers and to ensure site specific issues are addressed. To maintain security of tenure and keep shareholder cells in service through effective management of the MSP/Portfolio Providers Please apply via this ad in the first instance or send a CV with covering note or contact me (see below). Project People is acting as an Employment Agency in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
Infrastructure Manager Excellent opportunity for an Infrastructure Manager to join an excellent clients established team. The successful candidate will responsible for managing all technical aspects of our clients infrastructure estate; including co-lo and AWS (EC2, RDS and Kubernetes). The Infrastructure and Manager will also take responsibility for information security management. To be successful in this role, you will be experienced working with open-source technologies and will need to be experienced in managing data centres, along with cloud (preferable AWS). The role will remain very much hands on and would suit someone with 1-2 years od management experience or someone who is looking to take a step up into a management role. This role will have 2 direct reports. This is a fully remote position but you may be required to attend the odd company meeting in the Hampshire area. Skills required: Minimum of 5 years Infrastructure/DevOps experience within a software product organisation Experience managing risk to data assets Experience using configuration management systems - puppet Strong understanding and experience of maintaining Linux (RHEL) operating system Demonstrable commitment to learning and professional development Results orientated with excellent communication and interpersonal skills. Good understanding of TCP, HTTP, Networking and security appliances Key responsibilities: Oversee maintenance and technical operations of compute environments ensuring availability, integrity and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact Oliver Wilson (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Infrastructure Manager Excellent opportunity for an Infrastructure Manager to join an excellent clients established team. The successful candidate will responsible for managing all technical aspects of our clients infrastructure estate; including co-lo and AWS (EC2, RDS and Kubernetes). The Infrastructure and Manager will also take responsibility for information security management. To be successful in this role, you will be experienced working with open-source technologies and will need to be experienced in managing data centres, along with cloud (preferable AWS). The role will remain very much hands on and would suit someone with 1-2 years od management experience or someone who is looking to take a step up into a management role. This role will have 2 direct reports. This is a fully remote position but you may be required to attend the odd company meeting in the Hampshire area. Skills required: Minimum of 5 years Infrastructure/DevOps experience within a software product organisation Experience managing risk to data assets Experience using configuration management systems - puppet Strong understanding and experience of maintaining Linux (RHEL) operating system Demonstrable commitment to learning and professional development Results orientated with excellent communication and interpersonal skills. Good understanding of TCP, HTTP, Networking and security appliances Key responsibilities: Oversee maintenance and technical operations of compute environments ensuring availability, integrity and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact Oliver Wilson (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Duration - 8 Months Location - 5 days a week onsite in Hampshire Day Rate - £500 per day Inside IR35 iO Associates have partnered with a defence and national security consultancy on search for an SC Cleared Production Manager to join them on a initial of 8 months contract basis. *Please note that you must have active SC Clearance due to the nature of the business. You will be responsible for the planning and control of the company's products. You will liaise with cross-departmental stakeholders to understand the manufacturing needs, undertake materials management, manufacturing planning and ensure the materials reach production on time. You will be responsible for work in progress, use inventory, stoke takes and issuing documents for the production team. KEY RESPONSIBILITIES Interpret the recommended MRP requirements and review order recommendations, prior to order placement. Work with Supply Chain to ensure purchase requisitions are raised timeily and meterials are delivered on time. Monitor job status in conjunction with Operations delivery and procurement teams. To work closely with Operations Delivery, Support and Project Management teams to provide regular project updates, stock and order information, along with opportunities for improvements. Identify and support with MRP material planning business improvements activities. ESSENTIALS SKILLS Degree qualified preferably Strong computer based literacy Experienced with MRP tools (SAP,IFS would be advantageous) Excellent communication skills Experience in Lean Manufacturing Tools and Techniques Experienced in managing small/medium manufacturing shop floor team will be an advantage.
30/04/2024
Project-based
Duration - 8 Months Location - 5 days a week onsite in Hampshire Day Rate - £500 per day Inside IR35 iO Associates have partnered with a defence and national security consultancy on search for an SC Cleared Production Manager to join them on a initial of 8 months contract basis. *Please note that you must have active SC Clearance due to the nature of the business. You will be responsible for the planning and control of the company's products. You will liaise with cross-departmental stakeholders to understand the manufacturing needs, undertake materials management, manufacturing planning and ensure the materials reach production on time. You will be responsible for work in progress, use inventory, stoke takes and issuing documents for the production team. KEY RESPONSIBILITIES Interpret the recommended MRP requirements and review order recommendations, prior to order placement. Work with Supply Chain to ensure purchase requisitions are raised timeily and meterials are delivered on time. Monitor job status in conjunction with Operations delivery and procurement teams. To work closely with Operations Delivery, Support and Project Management teams to provide regular project updates, stock and order information, along with opportunities for improvements. Identify and support with MRP material planning business improvements activities. ESSENTIALS SKILLS Degree qualified preferably Strong computer based literacy Experienced with MRP tools (SAP,IFS would be advantageous) Excellent communication skills Experience in Lean Manufacturing Tools and Techniques Experienced in managing small/medium manufacturing shop floor team will be an advantage.
A leading Defence client of ours is currently looking for a Principal Systems Engineer within their Defence team to work on a variety of safety/mission critical projects. The right candidate will be responsible for understanding the customers complex needs and developing, validating & managing Systems requirements at all levels. What you'll be doing: * Developing complex system architectures and sub-systems using a Model Based Systems Engineering approach * Integration, analysis and test of Real Time systems containing multiple technical disciplines such as electronic, mechanical, optical and software sub-systems. * Taking accountability for collaborative technical work package execution and associated outcomes * Providing guidance, coaching and nurturing talent in other engineers * Verifying that customer needs are satisfied * Steering new and improved systems development through implementation whilst making use of best practice systems life cycle processes alongside techniques such as Learn First and Agile Your skills and experiences: Essential: * Proven experience developing systems in relevant product markets and/or domains, such as control systems, Real Time displays or other safety related systems * Proven experience in requirements management, design analyses, modelling and simulation, using tools such as DOORS, Siemens Polarion, Enterprise Architect, MATLAB and/or Simulink and design methodologies such as SysML * A degree or equivalent qualification in a relevant Scientific/Engineering subject (eg Systems Engineering, Electronic Engineering, Physics or Mathematics) Desirable: * Experience in integration, test, and/or verification of Real Time and/or safety related systems * Understanding of safety assessment processes including how these processes influence the design * Customer and/or supplier liaison experience for technical aspects, verifying and obtaining agreement that customer needs are satisfied * An understanding of information assurance, cyber security and environmental impact aspects relating to Real Time Embedded engineering products Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
30/04/2024
Full time
A leading Defence client of ours is currently looking for a Principal Systems Engineer within their Defence team to work on a variety of safety/mission critical projects. The right candidate will be responsible for understanding the customers complex needs and developing, validating & managing Systems requirements at all levels. What you'll be doing: * Developing complex system architectures and sub-systems using a Model Based Systems Engineering approach * Integration, analysis and test of Real Time systems containing multiple technical disciplines such as electronic, mechanical, optical and software sub-systems. * Taking accountability for collaborative technical work package execution and associated outcomes * Providing guidance, coaching and nurturing talent in other engineers * Verifying that customer needs are satisfied * Steering new and improved systems development through implementation whilst making use of best practice systems life cycle processes alongside techniques such as Learn First and Agile Your skills and experiences: Essential: * Proven experience developing systems in relevant product markets and/or domains, such as control systems, Real Time displays or other safety related systems * Proven experience in requirements management, design analyses, modelling and simulation, using tools such as DOORS, Siemens Polarion, Enterprise Architect, MATLAB and/or Simulink and design methodologies such as SysML * A degree or equivalent qualification in a relevant Scientific/Engineering subject (eg Systems Engineering, Electronic Engineering, Physics or Mathematics) Desirable: * Experience in integration, test, and/or verification of Real Time and/or safety related systems * Understanding of safety assessment processes including how these processes influence the design * Customer and/or supplier liaison experience for technical aspects, verifying and obtaining agreement that customer needs are satisfied * An understanding of information assurance, cyber security and environmental impact aspects relating to Real Time Embedded engineering products Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Project Manager Reading Salary - up to £55,000 Due to an increase in demand, Henderson Scott are actively looking for a project manager for a client who works within the defence industry. We are looking for a project manager who has experience working with NEC contacts, the role is a vital part of our client's operations, and the ideal candidate will have a robust history of managing projects within the framework of NEC contracts. Key Responsibilities: Proactively engage with clients to understand their needs and expectations, fostering trust and transparency through regular communication and feedback. Utilise client feedback to drive continuous improvement and innovation within the company, attracting more work and reinforcing client loyalty. Cultivate solid and enduring relationships with clients by delivering exceptional service, ensuring client satisfaction, and positioning the company as a preferred partner for future projects. Oversee the planning, execution, and delivery of projects in accordance with NEC contract requirements, ensuring all aspects of the contracted works are fully understood and adhered to by the project team. Serve as the main point of contact for all project-related matters with clients, contractors, and other stakeholders, ensuring precise, timely, and effective communication in line with NEC protocols. Effectively implement NEC contract mechanisms to manage and mitigate project risks and changes, including early warnings, compensation events, and the project manager's instructions and decisions. Ensure comprehensive project documentation, including programme, schedules, risk registers, and communication records, are maintained to support transparent and efficient project management. Collaborate with the Quantity Surveyor to manage contract administration, including notifications and payment applications, and maintain an attitude that supports dispute avoidance processes for excellent partnership with our clients. Lead project teams, fostering a collaborative work environment and ensuring high-performance levels and compliance with project specifications and standards. Conduct regular project reviews and performance measurements against project objectives, providing detailed reports to senior management and stakeholders and adjusting project strategies as necessary. Facilitate problem-solving and decision-making processes, ensuring timely and effective resolutions to project challenges. Promote continuous improvement by capturing lessons learned and best practices for future project engagements. Qualifications: Bachelor's Degree in Business Management, Construction Management, or related field. Experience: 4 years or above Professional Certifications Options: PRINCE2 APM (Association for Project Management): including the PFQ (Project Fundamentals Qualification) or PMQ (Project Management Qualification). PMP (Project Management Professional) NEC3/4 Accredited Project Manager Work Environment Requirements Security Clearance is required. Site-based role may require travel to other sites to support on-the-ground project requirements. Fast-paced, dynamic project environments that demand adaptability and problem-solving under pressure.
30/04/2024
Full time
Project Manager Reading Salary - up to £55,000 Due to an increase in demand, Henderson Scott are actively looking for a project manager for a client who works within the defence industry. We are looking for a project manager who has experience working with NEC contacts, the role is a vital part of our client's operations, and the ideal candidate will have a robust history of managing projects within the framework of NEC contracts. Key Responsibilities: Proactively engage with clients to understand their needs and expectations, fostering trust and transparency through regular communication and feedback. Utilise client feedback to drive continuous improvement and innovation within the company, attracting more work and reinforcing client loyalty. Cultivate solid and enduring relationships with clients by delivering exceptional service, ensuring client satisfaction, and positioning the company as a preferred partner for future projects. Oversee the planning, execution, and delivery of projects in accordance with NEC contract requirements, ensuring all aspects of the contracted works are fully understood and adhered to by the project team. Serve as the main point of contact for all project-related matters with clients, contractors, and other stakeholders, ensuring precise, timely, and effective communication in line with NEC protocols. Effectively implement NEC contract mechanisms to manage and mitigate project risks and changes, including early warnings, compensation events, and the project manager's instructions and decisions. Ensure comprehensive project documentation, including programme, schedules, risk registers, and communication records, are maintained to support transparent and efficient project management. Collaborate with the Quantity Surveyor to manage contract administration, including notifications and payment applications, and maintain an attitude that supports dispute avoidance processes for excellent partnership with our clients. Lead project teams, fostering a collaborative work environment and ensuring high-performance levels and compliance with project specifications and standards. Conduct regular project reviews and performance measurements against project objectives, providing detailed reports to senior management and stakeholders and adjusting project strategies as necessary. Facilitate problem-solving and decision-making processes, ensuring timely and effective resolutions to project challenges. Promote continuous improvement by capturing lessons learned and best practices for future project engagements. Qualifications: Bachelor's Degree in Business Management, Construction Management, or related field. Experience: 4 years or above Professional Certifications Options: PRINCE2 APM (Association for Project Management): including the PFQ (Project Fundamentals Qualification) or PMQ (Project Management Qualification). PMP (Project Management Professional) NEC3/4 Accredited Project Manager Work Environment Requirements Security Clearance is required. Site-based role may require travel to other sites to support on-the-ground project requirements. Fast-paced, dynamic project environments that demand adaptability and problem-solving under pressure.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Technical Security Consultant - Fortinet - Palo Alto - Cisco - £75,000 - Up To £85,000 + £10K Bonus - Homebased - UK travel and London Why this business? - Working for the largest Tech VAR globally - Multi £b turnover business - Cutting-edge technology across the Cisco & Security Firewall arena The role of a Technical Security Consultant is to consult, design, plan, and implement complex technical projects. You'll be the subject matter expert for Firewalls, Palo Alto & Fortinet. You'll be working closely with some of the best Principal Technical Consultants in the channel and other technical teams. You'll also support the Sales and Solutions teams to provide the technical expertise required to close sales opportunities and propose the current plan to better serve customers on the latest cutting-edge technology. This role requires a Firewall specialist with a key passion for designing and implementing Firewalls, (Palo Alto & Fortinet). With a core Cisco R&S background. Key Skills: - Extensive Firewall experience - Palo Cert PCNSA/Fortinet NSE4, 5, 6 - Next generation Firewalls - Palo Alto & Fortinet/FortiGate - Essential - CCNP Security - Cisco R&S - Cisco Firepower - Nice to have. - SD-WAN - Highly desirable Responsibilities: - Low-Level Designs/High-Level Designs. - Diagrams, BoM. - Statement of Works (SoW). - Requirements Capture. - Firewall, SME (subject matter expert) - Design, implementation, migration, and testing of technical solutions. - Creation and presentation of customer-facing documentation. - Involvement and running of project design workshops. - Renew/upgrade required certifications. - Working closely with Account Managers, Project Managers, Solution Architects, - Customers and other parts of the business as required. - Be open to constant training on cutting-edge tech! This role requires a Firewall specialist with a key passion for designing and implementing Firewalls, (Palo Alto & Fortinet). With a core Cisco R&S background. Please hit the button to Apply and/email (see below) or call Ali for further info.
30/04/2024
Full time
Technical Security Consultant - Fortinet - Palo Alto - Cisco - £75,000 - Up To £85,000 + £10K Bonus - Homebased - UK travel and London Why this business? - Working for the largest Tech VAR globally - Multi £b turnover business - Cutting-edge technology across the Cisco & Security Firewall arena The role of a Technical Security Consultant is to consult, design, plan, and implement complex technical projects. You'll be the subject matter expert for Firewalls, Palo Alto & Fortinet. You'll be working closely with some of the best Principal Technical Consultants in the channel and other technical teams. You'll also support the Sales and Solutions teams to provide the technical expertise required to close sales opportunities and propose the current plan to better serve customers on the latest cutting-edge technology. This role requires a Firewall specialist with a key passion for designing and implementing Firewalls, (Palo Alto & Fortinet). With a core Cisco R&S background. Key Skills: - Extensive Firewall experience - Palo Cert PCNSA/Fortinet NSE4, 5, 6 - Next generation Firewalls - Palo Alto & Fortinet/FortiGate - Essential - CCNP Security - Cisco R&S - Cisco Firepower - Nice to have. - SD-WAN - Highly desirable Responsibilities: - Low-Level Designs/High-Level Designs. - Diagrams, BoM. - Statement of Works (SoW). - Requirements Capture. - Firewall, SME (subject matter expert) - Design, implementation, migration, and testing of technical solutions. - Creation and presentation of customer-facing documentation. - Involvement and running of project design workshops. - Renew/upgrade required certifications. - Working closely with Account Managers, Project Managers, Solution Architects, - Customers and other parts of the business as required. - Be open to constant training on cutting-edge tech! This role requires a Firewall specialist with a key passion for designing and implementing Firewalls, (Palo Alto & Fortinet). With a core Cisco R&S background. Please hit the button to Apply and/email (see below) or call Ali for further info.
ARM (Advanced Resource Managers)
Reading, Berkshire
Threat Intelligence Specialist 6 months £540 per day (Inside IR35) 5 Days per week in Reading My client in the telecommunications industry are looking for a Threat Intelligence Specialist to join their fast-paced team on an initial 6 month contract. The role will be fully on site in Reading so a local candidate will be most ideal. Responsibilities in the role; Identify information security and Threat Intelligence requirements and oversight of delivery by: Identifying business unit Priority Intelligence Requirements that enable the business unit to conduct its business continuously in a secure manner. Analysis of information across Strategic, Operational and Tactical arenas into actionable intelligence that allows stakeholders to make informed decisions. Ensuring delivery of the Threat Intelligence programme within the business unit, delivery of services and products provided by Group Security. Where services are delivered by external providers, ensuring delivery of the Threat Intelligence services as per requirements of business unit. Engage with the business unit to: Develop an understanding of business goals in order to constructively engage senior business leaders on information security, identifying key threats and areas for improvement, driving appropriate risk management decisions and collaborating with partners to achieve positive outcomes and business benefits Ensure emerging information and cyber security threats to the business are identified, discussed with senior business leadership and addressed through presented opportunities of security innovation. Build strong relationships within the business to gain an understanding of security-related business threats, vulnerabilities and risks. Facilitate Group Security support to business projects as the subject matter expert providing guidance and support in implementing Threat Intelligence project requirements. Embedding information security and cyber across the business unit by: Establish positive relationships engaging with technical teams and executives to deliver regular Threat Intelligence reporting and mitigation advisory and seek continuous improvement of TVM process. Monitoring of threat actors and groups, and identifying key trends leveraging internal and external threat data to enable positive business outcomes, keeping senior business leadership informed about information security-related issues and activities potentially affecting the organisation. Assist in running a threat intelligence platform that can store cyber threat intelligence idioms such as threat actors, exploit targets from disparate sources, devices, communities and industries in a structured & standardized way. Focus on awareness and training including by; Briefing regularly the business unit senior leadership team on cyber threats and risks profile. Delivering awareness and training to the relevant business unit team and high-risk users. Communicating the importance and promoting awareness of information security to the business. Increasing business awareness of emerging security threats and risks. Helping develop a security culture within the business. Partnering with the different functions working on controls by: Supporting Incident Response activities providing further context, OSINT support and behavioural analysis in the event of a security incident impacting the business unit. Maintaining a balanced relationship with risk functions, compliance functions and with internal and external audit functions. Ensure timely delivery of actionable threat intelligence across the organisation, including key stakeholders; Security Operations, Incident Response, Vulnerability Management, Security Leadership, Fraud Prevention and Industry intelligence communities. Continuous Improvement through the delivery of; Provide mentoring and development of Threat Intelligence Analysts through sharing learnings and best practices. Act as the point of escalation and support for Threat Intelligence analysts in the event of complex security incidents. Develop proven structure and processes such as run books that help the team achieve outstanding results. Championing and supporting Group Security's wider BCM, Incident and Crisis Management functions. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
30/04/2024
Project-based
Threat Intelligence Specialist 6 months £540 per day (Inside IR35) 5 Days per week in Reading My client in the telecommunications industry are looking for a Threat Intelligence Specialist to join their fast-paced team on an initial 6 month contract. The role will be fully on site in Reading so a local candidate will be most ideal. Responsibilities in the role; Identify information security and Threat Intelligence requirements and oversight of delivery by: Identifying business unit Priority Intelligence Requirements that enable the business unit to conduct its business continuously in a secure manner. Analysis of information across Strategic, Operational and Tactical arenas into actionable intelligence that allows stakeholders to make informed decisions. Ensuring delivery of the Threat Intelligence programme within the business unit, delivery of services and products provided by Group Security. Where services are delivered by external providers, ensuring delivery of the Threat Intelligence services as per requirements of business unit. Engage with the business unit to: Develop an understanding of business goals in order to constructively engage senior business leaders on information security, identifying key threats and areas for improvement, driving appropriate risk management decisions and collaborating with partners to achieve positive outcomes and business benefits Ensure emerging information and cyber security threats to the business are identified, discussed with senior business leadership and addressed through presented opportunities of security innovation. Build strong relationships within the business to gain an understanding of security-related business threats, vulnerabilities and risks. Facilitate Group Security support to business projects as the subject matter expert providing guidance and support in implementing Threat Intelligence project requirements. Embedding information security and cyber across the business unit by: Establish positive relationships engaging with technical teams and executives to deliver regular Threat Intelligence reporting and mitigation advisory and seek continuous improvement of TVM process. Monitoring of threat actors and groups, and identifying key trends leveraging internal and external threat data to enable positive business outcomes, keeping senior business leadership informed about information security-related issues and activities potentially affecting the organisation. Assist in running a threat intelligence platform that can store cyber threat intelligence idioms such as threat actors, exploit targets from disparate sources, devices, communities and industries in a structured & standardized way. Focus on awareness and training including by; Briefing regularly the business unit senior leadership team on cyber threats and risks profile. Delivering awareness and training to the relevant business unit team and high-risk users. Communicating the importance and promoting awareness of information security to the business. Increasing business awareness of emerging security threats and risks. Helping develop a security culture within the business. Partnering with the different functions working on controls by: Supporting Incident Response activities providing further context, OSINT support and behavioural analysis in the event of a security incident impacting the business unit. Maintaining a balanced relationship with risk functions, compliance functions and with internal and external audit functions. Ensure timely delivery of actionable threat intelligence across the organisation, including key stakeholders; Security Operations, Incident Response, Vulnerability Management, Security Leadership, Fraud Prevention and Industry intelligence communities. Continuous Improvement through the delivery of; Provide mentoring and development of Threat Intelligence Analysts through sharing learnings and best practices. Act as the point of escalation and support for Threat Intelligence analysts in the event of complex security incidents. Develop proven structure and processes such as run books that help the team achieve outstanding results. Championing and supporting Group Security's wider BCM, Incident and Crisis Management functions. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Identity and Access Management Consultant/Senior Associate required by a global financial services firm to Support the IT Security Manager in realizing the cyber security vision of the company. You will own and manage identity and access management related initiatives, provide guidance over identity and access management within the organization by developing, maintaining, and actively managing IAM security controls. Essential Requirements: * Master's/Bachelor's Degree in a relevant discipline: IT management, Information Security, Business Management or equivalent. * Diverse information security experience, including at least 6 years in positions of progressively increasing managerial responsibilities. * Excellent knowledge of common IT and information security technologies. * Knowledge of frameworks such as ISO27001, Qatar 2022 CSF, Cloud first QCB directives & applicable local and global laws and regulations. * Very good inter-personal skills and an ability to connect with people at all levels to drive successful relationships. * Excellent analytical thinking. * Solid negotiation and problem-solving skills. This exciting professional opportunity offers a tax-free annual salary of circa £100-120k plus excellent benefits. The client will arrange all necessary working permits and documents but a degree is a mandatory requirement for the work permit. This is an English-speaking environment and preference will be given to candidates whose first language is English.
30/04/2024
Full time
Identity and Access Management Consultant/Senior Associate required by a global financial services firm to Support the IT Security Manager in realizing the cyber security vision of the company. You will own and manage identity and access management related initiatives, provide guidance over identity and access management within the organization by developing, maintaining, and actively managing IAM security controls. Essential Requirements: * Master's/Bachelor's Degree in a relevant discipline: IT management, Information Security, Business Management or equivalent. * Diverse information security experience, including at least 6 years in positions of progressively increasing managerial responsibilities. * Excellent knowledge of common IT and information security technologies. * Knowledge of frameworks such as ISO27001, Qatar 2022 CSF, Cloud first QCB directives & applicable local and global laws and regulations. * Very good inter-personal skills and an ability to connect with people at all levels to drive successful relationships. * Excellent analytical thinking. * Solid negotiation and problem-solving skills. This exciting professional opportunity offers a tax-free annual salary of circa £100-120k plus excellent benefits. The client will arrange all necessary working permits and documents but a degree is a mandatory requirement for the work permit. This is an English-speaking environment and preference will be given to candidates whose first language is English.
Director of Product Design | Cyber Security | B2B SaaS | Growth Role: Director of Product Design Location: Lisbon - 3 days p/w in the office Salary: up to £115,000 Cyber Security Significant funding led by leading VCs Impressive leadership team We are partnered with a leading Cyber Security business who are well known and loved for their industry-leading User Experience. After already establishing an excellent design leadership team they are now looking for an experienced Director of Product Design to own their Growth domain and use UX to fuel the business success going forward. You will be responsible for working on the entire customer life cycle, including onboarding new users and ensuring users are successfully acquainted with their product. You will be managing a team of Designers, using your passion for design to guide your team to success. They are looking for a Business Centric Design Manager who can show the impact they have had on growth within a leading organisation. This is an exciting opportunity to join an extremely successful business leading the way for design within Europe. W ho are they looking for? Strong experience in Design Management within a Product Led organisation B2B SaaS experience Experience aligning company goals with the design strategy to ensure world class user experiences A critical thinker who is comfortable working autonomously Director of Product Design | Cyber Security | B2B SaaS | Growth Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
30/04/2024
Full time
Director of Product Design | Cyber Security | B2B SaaS | Growth Role: Director of Product Design Location: Lisbon - 3 days p/w in the office Salary: up to £115,000 Cyber Security Significant funding led by leading VCs Impressive leadership team We are partnered with a leading Cyber Security business who are well known and loved for their industry-leading User Experience. After already establishing an excellent design leadership team they are now looking for an experienced Director of Product Design to own their Growth domain and use UX to fuel the business success going forward. You will be responsible for working on the entire customer life cycle, including onboarding new users and ensuring users are successfully acquainted with their product. You will be managing a team of Designers, using your passion for design to guide your team to success. They are looking for a Business Centric Design Manager who can show the impact they have had on growth within a leading organisation. This is an exciting opportunity to join an extremely successful business leading the way for design within Europe. W ho are they looking for? Strong experience in Design Management within a Product Led organisation B2B SaaS experience Experience aligning company goals with the design strategy to ensure world class user experiences A critical thinker who is comfortable working autonomously Director of Product Design | Cyber Security | B2B SaaS | Growth Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Michael Bailey Associates - Amsterdam
Nederland, Overijssel
Security Officer General information: Functie titel: Security Officer Location: The Hague/Amsterdam Hybrid working 2-3 days at the officer Permanent position The Group IT Organization of our client looking for an information security officer who is able to take a proactive role in the management of information security risks. The ideal candidate should have a deep understanding of IT security and compliance methods, industry standards, and be proactive in adopting and implementing security practices and processes. Additionally, you must have an intrinsic motivation to staying up-to-date with security trends and advancements, and identifying opportunities for new initiatives that can lead to further enhancements. The Security Assurance team is a well-balanced team in experience, background, age and a variety of skills, with intensive daily interaction, cooperation and supporting each other on difficult topics. We are very keen on keeping our environment secure and safe, continuous learning by coaching on the job and by training and education. Description/responsibilities Advising a wide variety of stakeholders (devops teams, management teams, contract managers, project managers, etc.) technically, content, and process-wise on how to implement the required security measures and minimise the risks within their domain Working with the Security Consultancy & Assurance team on a wide variety of security and compliance tasks, eg periodically assessing the implementation of security controls within the Group IT departments, regulatory compliance reporting, reviewing security documentation, deep-dive asset reviews, threat modelling, provide IT security training and coaching, interpret vulnerabilities and security incidents on impact for services, supply chain security, Working in close cooperation with the devops infrastructure and application teams, Risk Management, as well as other security disciplines like our own Security Operation Center and Defensive security teams, to proactively identify the appropriate security measures and support devops teams to implement them. Requirements Experience in a financial organization (preferred). Concise and eye for detail while keeping the overall picture and goal in Clear communication style and being able to cooperate with people with various You are a team player: you are supportive and fl exible in picking up tasks when priorities You are aware of your strengths and improvement areas and are consciously working on your personal development. In order to keep learning, you like to stay up-to-date with the latest developments within the security Ability to communicate in Dutch is a pre. Skilled and experienced (+5 years) in IT and IT security, preferably educated as Bachelor or Master degree in IT (or other technical and/or security oriented study). Being SSCP or CISSP certified is an Security knowledge on applications, SAP and/or cloud is preferred. In case the above is in line with your experience please feel free to apply for this role. I'm looking forward to a discussion about the thing that you are passionate about. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Security Officer General information: Functie titel: Security Officer Location: The Hague/Amsterdam Hybrid working 2-3 days at the officer Permanent position The Group IT Organization of our client looking for an information security officer who is able to take a proactive role in the management of information security risks. The ideal candidate should have a deep understanding of IT security and compliance methods, industry standards, and be proactive in adopting and implementing security practices and processes. Additionally, you must have an intrinsic motivation to staying up-to-date with security trends and advancements, and identifying opportunities for new initiatives that can lead to further enhancements. The Security Assurance team is a well-balanced team in experience, background, age and a variety of skills, with intensive daily interaction, cooperation and supporting each other on difficult topics. We are very keen on keeping our environment secure and safe, continuous learning by coaching on the job and by training and education. Description/responsibilities Advising a wide variety of stakeholders (devops teams, management teams, contract managers, project managers, etc.) technically, content, and process-wise on how to implement the required security measures and minimise the risks within their domain Working with the Security Consultancy & Assurance team on a wide variety of security and compliance tasks, eg periodically assessing the implementation of security controls within the Group IT departments, regulatory compliance reporting, reviewing security documentation, deep-dive asset reviews, threat modelling, provide IT security training and coaching, interpret vulnerabilities and security incidents on impact for services, supply chain security, Working in close cooperation with the devops infrastructure and application teams, Risk Management, as well as other security disciplines like our own Security Operation Center and Defensive security teams, to proactively identify the appropriate security measures and support devops teams to implement them. Requirements Experience in a financial organization (preferred). Concise and eye for detail while keeping the overall picture and goal in Clear communication style and being able to cooperate with people with various You are a team player: you are supportive and fl exible in picking up tasks when priorities You are aware of your strengths and improvement areas and are consciously working on your personal development. In order to keep learning, you like to stay up-to-date with the latest developments within the security Ability to communicate in Dutch is a pre. Skilled and experienced (+5 years) in IT and IT security, preferably educated as Bachelor or Master degree in IT (or other technical and/or security oriented study). Being SSCP or CISSP certified is an Security knowledge on applications, SAP and/or cloud is preferred. In case the above is in line with your experience please feel free to apply for this role. I'm looking forward to a discussion about the thing that you are passionate about. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
Projektleiterin Einführung HR-Management-Systeme - HRIS/ATS/HERMES/HR/IT Projekt/Rolle: Für unseren Kunden aus Energie Branche in Bern wir suchen Projektleiter:in für Einführung HR-Management-Systeme. Anforderungen: Als Projektleiter*in*in für HR-Systeme sind Sie für die Implementierung Wartung und Weiterentwicklung von Systemen verantwortlich, die das Personalmanagement in einem Unternehmen unterstützen. Fachkenntnisse: Sie haben ein gutes Verständnis für HR-Organisationen, Prozesse und Funktionsweisen und bringen Erfahrung in der Planung, Implementierung und Weiterentwicklung von HR-Management Systemen mit. Das heisst einschliesslich Kenntnisse über Human Ressource Information Systems (HRIS), Applicant Tracking Systems (ATS) und Performance Management Systems sowie Prozesse und Systeme im Bereich der Zeit- und Leistungserfassung Sie haben bereits HR-Organisationen bei der Implementierung eines integrierten HR Management Systems unterstützt. Projektmanagement: Als Projektleiter*in sind Sie für die Planung, Durchführung und Überwachung von HR-Systemprojekten verantwortlich. Sie müssen in der Lage sein, Ressourcen effizient zu verwalten, den Projektfortschritt zu verfolgen und sicherzustellen, DASS alle Meilensteine rechtzeitig erreicht werden. Sie sind nach HERMES 5.1 und/oder HERMES 2022 zertifiziert und Sie haben als Projektleiter*in bereits grosse Projekte erfolgreich nach der HERMES-Methodik durchgeführt. Anforderungsmanagement Sie sind in der Lage, die fachlichen Anforderungen in funktionale und nicht funktionale Anforderungen zu übersetzen, um die Anforderungen an die Systemlandschaft vollständig zu erfassen. Ausserdem sind sie fähig, Anforderungskataloge zu verwalten und die Anforderungen zu validieren. Sie erstellen Use-Case und Datenflussdiagramme zu den abzubildenden Prozessen und Funktionen. Lösungsdesign Sie erstellen in Abstimmung mit der IT-Architektur, der IT-Security und dem Fachbereich mögliche Lösungs-/Architekturvarianten. Die Varianten bewerten Sie aufgrund der technischen und fachlichen Anforderungen. Sie stimmen die Architekturvarianten innerhalb von Unternehmen ab und führen den Entscheid herbei. Kommunikationsfähigkeiten: Eine klare und effektive Kommunikation ist entscheidend, um sicherzustellen, DASS alle Stakeholder über den Fortschritt des Projekts informiert sind und die Anforderungen verstanden werden. Sie müssen in der Lage sein, mit verschiedenen Teammitgliedern, Managern und anderen Beteiligten zu kommunizieren. Analytische Fähigkeiten: Sie sollten in der Lage sein, die Anforderungen des Unternehmens zu analysieren und zu verstehen, um sicherzustellen, DASS die HR-Systeme den Bedürfnissen der Organisation entsprechen. Dies erfordert eine Fähigkeit zur Datenauswertung und -interpretation. Teamführung: Als Projektleiter*in sind Sie für die Führung eines Teams von Entwicklern, Analysten und anderen Fachleuten verantwortlich. Sie müssen in der Lage sein, das Team zu motivieren, zu unterstützen und zu leiten, um sicherzustellen, DASS das Projekt erfolgreich abgeschlossen wird. Veränderungsmanagement: Die Einführung neuer HR-Systeme kann Veränderungen in der Organisation mit sich bringen. Sie besitzen die Fähigkeit, diese Veränderungen zu managen, indem Sie Schulungen und Unterstützung anbieten und sicherstellen, DASS die Mitarbeiter die neuen Systeme akzeptieren und effektiv nutzen. Compliance und Datenschutz: Sie müssen über fundierte Kenntnisse der rechtlichen Anforderungen im Zusammenhang mit HR-Systemen verfügen, einschließlich Datenschutzbestimmungen und Arbeitsrecht, um sicherzustellen, DASS die Systeme den gesetzlichen Vorschriften entsprechen. Kontinuierliche Verbesserung: Die Technologie entwickelt sich ständig weiter, daher ist es wichtig, DASS Sie über aktuelle Trends und Best Practices im Bereich HR-Systeme informiert bleiben und kontinuierliche Verbesserungen an den Systemen vornehmen, um die Effizienz und Effektivität des Personalmanagements im Unternehmen zu steigern. Sprachen: Deutsch mind. C1 Referenznr.: 923272OK Rolle: Projektleiterin Einführung HR-Management-Systeme Branche: Energie Einsatzort: Bern und Region (hybrid nach Absprache) Arbeitspensum: 100% Start: ab sofort Ende: 31.12.2024 (mit Option auf Verlängerung) Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
30/04/2024
Project-based
Projektleiterin Einführung HR-Management-Systeme - HRIS/ATS/HERMES/HR/IT Projekt/Rolle: Für unseren Kunden aus Energie Branche in Bern wir suchen Projektleiter:in für Einführung HR-Management-Systeme. Anforderungen: Als Projektleiter*in*in für HR-Systeme sind Sie für die Implementierung Wartung und Weiterentwicklung von Systemen verantwortlich, die das Personalmanagement in einem Unternehmen unterstützen. Fachkenntnisse: Sie haben ein gutes Verständnis für HR-Organisationen, Prozesse und Funktionsweisen und bringen Erfahrung in der Planung, Implementierung und Weiterentwicklung von HR-Management Systemen mit. Das heisst einschliesslich Kenntnisse über Human Ressource Information Systems (HRIS), Applicant Tracking Systems (ATS) und Performance Management Systems sowie Prozesse und Systeme im Bereich der Zeit- und Leistungserfassung Sie haben bereits HR-Organisationen bei der Implementierung eines integrierten HR Management Systems unterstützt. Projektmanagement: Als Projektleiter*in sind Sie für die Planung, Durchführung und Überwachung von HR-Systemprojekten verantwortlich. Sie müssen in der Lage sein, Ressourcen effizient zu verwalten, den Projektfortschritt zu verfolgen und sicherzustellen, DASS alle Meilensteine rechtzeitig erreicht werden. Sie sind nach HERMES 5.1 und/oder HERMES 2022 zertifiziert und Sie haben als Projektleiter*in bereits grosse Projekte erfolgreich nach der HERMES-Methodik durchgeführt. Anforderungsmanagement Sie sind in der Lage, die fachlichen Anforderungen in funktionale und nicht funktionale Anforderungen zu übersetzen, um die Anforderungen an die Systemlandschaft vollständig zu erfassen. Ausserdem sind sie fähig, Anforderungskataloge zu verwalten und die Anforderungen zu validieren. Sie erstellen Use-Case und Datenflussdiagramme zu den abzubildenden Prozessen und Funktionen. Lösungsdesign Sie erstellen in Abstimmung mit der IT-Architektur, der IT-Security und dem Fachbereich mögliche Lösungs-/Architekturvarianten. Die Varianten bewerten Sie aufgrund der technischen und fachlichen Anforderungen. Sie stimmen die Architekturvarianten innerhalb von Unternehmen ab und führen den Entscheid herbei. Kommunikationsfähigkeiten: Eine klare und effektive Kommunikation ist entscheidend, um sicherzustellen, DASS alle Stakeholder über den Fortschritt des Projekts informiert sind und die Anforderungen verstanden werden. Sie müssen in der Lage sein, mit verschiedenen Teammitgliedern, Managern und anderen Beteiligten zu kommunizieren. Analytische Fähigkeiten: Sie sollten in der Lage sein, die Anforderungen des Unternehmens zu analysieren und zu verstehen, um sicherzustellen, DASS die HR-Systeme den Bedürfnissen der Organisation entsprechen. Dies erfordert eine Fähigkeit zur Datenauswertung und -interpretation. Teamführung: Als Projektleiter*in sind Sie für die Führung eines Teams von Entwicklern, Analysten und anderen Fachleuten verantwortlich. Sie müssen in der Lage sein, das Team zu motivieren, zu unterstützen und zu leiten, um sicherzustellen, DASS das Projekt erfolgreich abgeschlossen wird. Veränderungsmanagement: Die Einführung neuer HR-Systeme kann Veränderungen in der Organisation mit sich bringen. Sie besitzen die Fähigkeit, diese Veränderungen zu managen, indem Sie Schulungen und Unterstützung anbieten und sicherstellen, DASS die Mitarbeiter die neuen Systeme akzeptieren und effektiv nutzen. Compliance und Datenschutz: Sie müssen über fundierte Kenntnisse der rechtlichen Anforderungen im Zusammenhang mit HR-Systemen verfügen, einschließlich Datenschutzbestimmungen und Arbeitsrecht, um sicherzustellen, DASS die Systeme den gesetzlichen Vorschriften entsprechen. Kontinuierliche Verbesserung: Die Technologie entwickelt sich ständig weiter, daher ist es wichtig, DASS Sie über aktuelle Trends und Best Practices im Bereich HR-Systeme informiert bleiben und kontinuierliche Verbesserungen an den Systemen vornehmen, um die Effizienz und Effektivität des Personalmanagements im Unternehmen zu steigern. Sprachen: Deutsch mind. C1 Referenznr.: 923272OK Rolle: Projektleiterin Einführung HR-Management-Systeme Branche: Energie Einsatzort: Bern und Region (hybrid nach Absprache) Arbeitspensum: 100% Start: ab sofort Ende: 31.12.2024 (mit Option auf Verlängerung) Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
The Opportunity: Consulting as an IT Live Service Manager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act as a focal point for your clients, using a confident, professional and transparent approach to build effective engagements and productive relationships, handling high-priority incidents for high-volume accounts, collaborating with Delivery Managers and key stakeholders to provide the required hands-on leadership for their service delivery offering. Skills and Experience: Demonstrated senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs, KPIs, and contractual obligations Experience in supporting integrated digital services involving multiple organizations and systems Experience of the Government Digital Service (GDS) Standard and/or operating in a highly-regulated environment is preferred Experience of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT operations staff in a DevOps environment Effective verbal and written communication skills, capable of simplifying complex concepts for stakeholders across all seniority levels, up to Director Level. Demonstrated enthusiasm for knowledge-sharing and mentoring junior team members Proficient in continuous service improvement using agile methodologies (Scrum, etc.) Capable of working under pressure and meeting tight deadlines, demonstrating clear prioritization in a fast-paced and agile environment N.B. Candidates will have or be willing to undergo Basic Security Clearance once established in your role. Please call Matthew Craig here at ISR to learn more?
30/04/2024
Full time
The Opportunity: Consulting as an IT Live Service Manager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act as a focal point for your clients, using a confident, professional and transparent approach to build effective engagements and productive relationships, handling high-priority incidents for high-volume accounts, collaborating with Delivery Managers and key stakeholders to provide the required hands-on leadership for their service delivery offering. Skills and Experience: Demonstrated senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs, KPIs, and contractual obligations Experience in supporting integrated digital services involving multiple organizations and systems Experience of the Government Digital Service (GDS) Standard and/or operating in a highly-regulated environment is preferred Experience of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT operations staff in a DevOps environment Effective verbal and written communication skills, capable of simplifying complex concepts for stakeholders across all seniority levels, up to Director Level. Demonstrated enthusiasm for knowledge-sharing and mentoring junior team members Proficient in continuous service improvement using agile methodologies (Scrum, etc.) Capable of working under pressure and meeting tight deadlines, demonstrating clear prioritization in a fast-paced and agile environment N.B. Candidates will have or be willing to undergo Basic Security Clearance once established in your role. Please call Matthew Craig here at ISR to learn more?
The Opportunity: My client working within the IT sector are currently looking to recruit for a Business Development Manager to join their team on a permanent basis. In this role you will create long-term relationships with their customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The successful Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software, delivering client-focused solutions and services to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please contact John Noonan here at ISR to learn more to learn more .
30/04/2024
Full time
The Opportunity: My client working within the IT sector are currently looking to recruit for a Business Development Manager to join their team on a permanent basis. In this role you will create long-term relationships with their customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The successful Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software, delivering client-focused solutions and services to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please contact John Noonan here at ISR to learn more to learn more .
Technical Support Engineer A Technical Support Engineer is needed for an inclusive and collaborative company to work on a permanent basis to join a Healthcare organisation. The role is on a hybrid basis and comes with an annual salary of £25k to £26k Dependent on experience. The Technical Support Engineer is a key player within a team dedicated to providing high-level on-site support/project support to include 111 & OOH services. The role itself will also involve project work when required. Reporting into the Primary Care Infrastructure Manager you will be required to ensure that all incidents are resolved within SLA. The Technical Support Engineer role will be based out of Middlesborough with the role focused on supporting the Healthcare users in line with SLA, onsite support and project work this is to ensure system availability is maintained in line with defined service level agreements (SLAs) and project timelines. The Technical Support Engineer will be required to travel to various sites for support calls Routine site visits, and project assistance where needed and governed from project management. This is a role that will allow for technical growth. The primary skills required of the Technical Support Engineer should include: Microsoft 365/Enterprise Mobility and Security experience essential. Azure AD A strong working knowledge of Hardware troubleshooting skills across the following vendors HP, IGEL, Cisco and Dell. Working towards MCSA level in Windows Server or Windows 11 Strong Windows 11 build and configuration skills Active Directory Skills CompTIA A + Certified Thin Client knowledge Citrix experience would be beneficial. Valid driving license and access to a car For full details and to apply for this Technical Support Engineer job, please contact Keystream today.
30/04/2024
Full time
Technical Support Engineer A Technical Support Engineer is needed for an inclusive and collaborative company to work on a permanent basis to join a Healthcare organisation. The role is on a hybrid basis and comes with an annual salary of £25k to £26k Dependent on experience. The Technical Support Engineer is a key player within a team dedicated to providing high-level on-site support/project support to include 111 & OOH services. The role itself will also involve project work when required. Reporting into the Primary Care Infrastructure Manager you will be required to ensure that all incidents are resolved within SLA. The Technical Support Engineer role will be based out of Middlesborough with the role focused on supporting the Healthcare users in line with SLA, onsite support and project work this is to ensure system availability is maintained in line with defined service level agreements (SLAs) and project timelines. The Technical Support Engineer will be required to travel to various sites for support calls Routine site visits, and project assistance where needed and governed from project management. This is a role that will allow for technical growth. The primary skills required of the Technical Support Engineer should include: Microsoft 365/Enterprise Mobility and Security experience essential. Azure AD A strong working knowledge of Hardware troubleshooting skills across the following vendors HP, IGEL, Cisco and Dell. Working towards MCSA level in Windows Server or Windows 11 Strong Windows 11 build and configuration skills Active Directory Skills CompTIA A + Certified Thin Client knowledge Citrix experience would be beneficial. Valid driving license and access to a car For full details and to apply for this Technical Support Engineer job, please contact Keystream today.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
30/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development