Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
17/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
17/05/2024
Full time
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
17/05/2024
Full time
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
17/05/2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
Michael Bailey Associates - UK Contracts
Reading, Berkshire
Urgently seeking a Network Security Consultant, Initial 12 month contract and the position will be require one day a month in the London/Reading office. MUST HAVE: Aruba Clearpass/Palo Alto/Zscaler What you'll be doing: Act as a technical lead in delivery of projects acting as a network security SME, ensuring that solutions remain in scope and are aligned to agreed business requirements, appropriate delivery methodologies are followed and that effective governance is applied; Delivery of smaller stand-alone projects as required; Provide support and guidance to consultants working on other Network Security projects; Provide peer reviews of HLD, LLD and other project documentation as required; Work with internal and external stakeholders to understand business requirements and prepare appropriate technical solution designs at both high and low levels. What you need: Firewalls: Checkpoint, Juniper, Palo Alto, Cisco ASA/FTD, Fortinet; Proxy Services: Bluecoat (forward/reverse Proxy), Zscaler; Load Balancers: F5 (LTM/GTM); IDP/IPS: FirePower/Sourcefire IPS/IDS, McAfee Identity & Access Management: Cisco ISE, Aruba Clearpass policy manager; Routing & Switching : (CCNP/CCNA level), and good knowledge of SD-WAN deployments; Good understanding of key technologies such as: VRF, dynamic routing (EIGRP/BGP/OSPF), MPLS, DMVPN, GRE, IPSec VPN Remote Access VPN: GlobalProtect, Pulse Secure, Cisco AnyConnect; Knowledge of Cloud deployments (Azure/AWS/GCP); Experience with building, maintaining, reviewing all configurations/settings/policies on chosen technologies; Experience of multi-vendor, managed outsourcing environments; Experience working with operational environments following ITIL frameworks; Excellent troubleshooting skills (technical and non-technical); Ability to review processes and procedures - and improve them; Experience participating in network & system security projects to provide: Business requirements analysis and support for Solutions Architects; Production of detailed infrastructure designs including physical and virtual aspects of security components; Migration of complex Legacy infrastructures to new managed security services platforms; Understanding and demonstrable experience working in an Agile environment and actively participating in a Scrum team; Experience using Jira to help define user stories, tasks and associated estimates Michael Bailey International is acting as an Employment Business in relation to this vacancy.
17/05/2024
Project-based
Urgently seeking a Network Security Consultant, Initial 12 month contract and the position will be require one day a month in the London/Reading office. MUST HAVE: Aruba Clearpass/Palo Alto/Zscaler What you'll be doing: Act as a technical lead in delivery of projects acting as a network security SME, ensuring that solutions remain in scope and are aligned to agreed business requirements, appropriate delivery methodologies are followed and that effective governance is applied; Delivery of smaller stand-alone projects as required; Provide support and guidance to consultants working on other Network Security projects; Provide peer reviews of HLD, LLD and other project documentation as required; Work with internal and external stakeholders to understand business requirements and prepare appropriate technical solution designs at both high and low levels. What you need: Firewalls: Checkpoint, Juniper, Palo Alto, Cisco ASA/FTD, Fortinet; Proxy Services: Bluecoat (forward/reverse Proxy), Zscaler; Load Balancers: F5 (LTM/GTM); IDP/IPS: FirePower/Sourcefire IPS/IDS, McAfee Identity & Access Management: Cisco ISE, Aruba Clearpass policy manager; Routing & Switching : (CCNP/CCNA level), and good knowledge of SD-WAN deployments; Good understanding of key technologies such as: VRF, dynamic routing (EIGRP/BGP/OSPF), MPLS, DMVPN, GRE, IPSec VPN Remote Access VPN: GlobalProtect, Pulse Secure, Cisco AnyConnect; Knowledge of Cloud deployments (Azure/AWS/GCP); Experience with building, maintaining, reviewing all configurations/settings/policies on chosen technologies; Experience of multi-vendor, managed outsourcing environments; Experience working with operational environments following ITIL frameworks; Excellent troubleshooting skills (technical and non-technical); Ability to review processes and procedures - and improve them; Experience participating in network & system security projects to provide: Business requirements analysis and support for Solutions Architects; Production of detailed infrastructure designs including physical and virtual aspects of security components; Migration of complex Legacy infrastructures to new managed security services platforms; Understanding and demonstrable experience working in an Agile environment and actively participating in a Scrum team; Experience using Jira to help define user stories, tasks and associated estimates Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Bracknell, Berkshire
Customer Experience Manager Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development life cycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact (see below) or call. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
17/05/2024
Full time
Customer Experience Manager Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development life cycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact (see below) or call. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
17/05/2024
Project-based
Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security, and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Deliver Technical Excellence Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed, and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets, and service levels are met, and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions. Attend technical briefing/support groups. Understand and develop support system road maps. Experience around packaging applications Moving from windows 10 to windows 11 Skills/Experience: Must have: Microsoft Configuration Manager Microsoft AppV PowerShell Scripting Desirable Skills: Ivanti Workspace control Ivanti Device and Application Control Advanced Installer and InstallShield. Sometime MSI studio Group Policy If you feel you have the skills and experience needed for this role; please do apply now.
Opus has formed an exclusive partnership with a dynamic SaaS scale-up based in Bristol. Leveraging over 30 years of industry expertise, this company has crafted a cutting-edge SaaS suite poised to revolutionise industrial sectors. Over the past 18 months, they've meticulously developed this suite, and now, after a year of intensive product demos, refinement, and collaborative workshops, it's primed for launch! As a member of the Commercial team, you'll work closely with our product specialists to drive revenue generation from our flagship products, engaging with enterprise clients to seize opportunities, close deals, and deliver substantial value. Your role will encompass a range of key responsibilities: Cultivate a robust pipeline by establishing relationships with decision-makers at all levels, including CXOs. Develop tailored business plans for each account, meticulously identifying their unique requirements and aligning solutions accordingly. Maintain thorough documentation of customer interactions and activities within their CRM system. Navigate complex deal cycles, from initial lead identification to stakeholder mapping, negotiation, and ultimately, successful deal closure. Collaborate closely with Marketing and Product teams to integrate events, seminars, and product roadmap sessions tailored to prospective accounts. Elevate brand visibility by fostering mindshare at all organisational levels within target accounts, showcasing compelling customer success stories. Provide accurate forecasting, regular quarterly updates, and diligent tracking of progress against annual targets. Facilitate the cross-sharing of valuable customer feedback with internal stakeholders, including Product and Marketing teams. What's in it for you? This role is tailor-made for someone with a solid background in B2B sales, offering the autonomy to apply your expertise to an innovative product that fills a crucial gap in the market. This solution is the answer that industrial services have been searching for! Perks include: Performance-based bonus structure Comprehensive pension plan Life assurance coverage Flexible hybrid working arrangements Access to company-sponsored events, including tickets to sporting and music events nationwide Participation in an electric vehicle (EV) scheme Our recruitment process involves a 30-minute Teams call followed by a 1-hour formal face-to-face interview. We're aiming to have you onboarded in June inline with their launch in the US. For further information (see below)
17/05/2024
Full time
Opus has formed an exclusive partnership with a dynamic SaaS scale-up based in Bristol. Leveraging over 30 years of industry expertise, this company has crafted a cutting-edge SaaS suite poised to revolutionise industrial sectors. Over the past 18 months, they've meticulously developed this suite, and now, after a year of intensive product demos, refinement, and collaborative workshops, it's primed for launch! As a member of the Commercial team, you'll work closely with our product specialists to drive revenue generation from our flagship products, engaging with enterprise clients to seize opportunities, close deals, and deliver substantial value. Your role will encompass a range of key responsibilities: Cultivate a robust pipeline by establishing relationships with decision-makers at all levels, including CXOs. Develop tailored business plans for each account, meticulously identifying their unique requirements and aligning solutions accordingly. Maintain thorough documentation of customer interactions and activities within their CRM system. Navigate complex deal cycles, from initial lead identification to stakeholder mapping, negotiation, and ultimately, successful deal closure. Collaborate closely with Marketing and Product teams to integrate events, seminars, and product roadmap sessions tailored to prospective accounts. Elevate brand visibility by fostering mindshare at all organisational levels within target accounts, showcasing compelling customer success stories. Provide accurate forecasting, regular quarterly updates, and diligent tracking of progress against annual targets. Facilitate the cross-sharing of valuable customer feedback with internal stakeholders, including Product and Marketing teams. What's in it for you? This role is tailor-made for someone with a solid background in B2B sales, offering the autonomy to apply your expertise to an innovative product that fills a crucial gap in the market. This solution is the answer that industrial services have been searching for! Perks include: Performance-based bonus structure Comprehensive pension plan Life assurance coverage Flexible hybrid working arrangements Access to company-sponsored events, including tickets to sporting and music events nationwide Participation in an electric vehicle (EV) scheme Our recruitment process involves a 30-minute Teams call followed by a 1-hour formal face-to-face interview. We're aiming to have you onboarded in June inline with their launch in the US. For further information (see below)
Our client a prestigious global enterprise has an opening for an Live Services Manager to join their UK office based in London. This role is responsible for the management and delivery of in-person, hybrid and virtual meetings & events through their full life production cycle. Responsibilities: Support in the development and implementation of Live offer and growth plan through existing clients and procurement of new business. Support in the identifying and exploiting opportunities within the company by raising the profile of the team and offer. Prepare and write effective proposals and statements of work. Manage Live clients on a day-to-day basis, taking responsibility for the successful delivery of projects and the quality of service provided to them. Help clients to determine the best solutions to meet the communications needs of each event (such as live experience design, presentation management and production, network infrastructure, codecs/streaming formats). Price and run projects commercially ensuing that all quotes correctly reflect the level of service that is being delivered. Oversee the successful delivery of in-person, hybrid and virtual meetings & events from concept to event to archive. Demonstrate the ability to lead complex projects and manage the project teams. Plan and manage the resourcing of projects over the year, identifying pinch points and gaps in the schedule. Demonstrate a strong interest in and awareness of the innovative tools and applications for meetings and events and keep up to date with trends in the business. Demonstrate a good knowledge of all aspects of audio-visual production and presentation technology, broadcast streaming encoding equipment and software. Seek and look for best practice on production technology, broadcast platforms and players, advising on where the business should develop and grow. Skills Required: A proven track record of experience running in-person, hybrid and virtual meetings & events for corporate companies. The ability to operate effectively in a highly pressured live event environment to the highest possible standards within tight deadlines. Excellent organisational, planning, management, and communication skills. Demonstrate successful live, hybrid and virtual event and on-demand streaming. Able to collaboration successfully with teams across multiple projects. A good understanding and general ability to work with audio-visual production technologies across, lighting, video and sound for live meetings and events; web streaming technology management including analogue phone lines, video conferencing, ISDN, IP, fibre and satellite distribution. Understanding of corporate presentation platform and technologies including media Servers web compression technologies Flash/Windows Media and browser compatibilities. Familiarity with Content Management Systems. Good knowledge of encoding software (Wire cast, FMLE). Good knowledge of HTML, CSS, Microsoft Office. Basic knowledge of Photoshop and AV Editing Tools. High Proficiency with Microsoft Office (Word, Excel, and PowerPoint). Strong interest in and awareness of the social media and live event and webcasting world.
17/05/2024
Full time
Our client a prestigious global enterprise has an opening for an Live Services Manager to join their UK office based in London. This role is responsible for the management and delivery of in-person, hybrid and virtual meetings & events through their full life production cycle. Responsibilities: Support in the development and implementation of Live offer and growth plan through existing clients and procurement of new business. Support in the identifying and exploiting opportunities within the company by raising the profile of the team and offer. Prepare and write effective proposals and statements of work. Manage Live clients on a day-to-day basis, taking responsibility for the successful delivery of projects and the quality of service provided to them. Help clients to determine the best solutions to meet the communications needs of each event (such as live experience design, presentation management and production, network infrastructure, codecs/streaming formats). Price and run projects commercially ensuing that all quotes correctly reflect the level of service that is being delivered. Oversee the successful delivery of in-person, hybrid and virtual meetings & events from concept to event to archive. Demonstrate the ability to lead complex projects and manage the project teams. Plan and manage the resourcing of projects over the year, identifying pinch points and gaps in the schedule. Demonstrate a strong interest in and awareness of the innovative tools and applications for meetings and events and keep up to date with trends in the business. Demonstrate a good knowledge of all aspects of audio-visual production and presentation technology, broadcast streaming encoding equipment and software. Seek and look for best practice on production technology, broadcast platforms and players, advising on where the business should develop and grow. Skills Required: A proven track record of experience running in-person, hybrid and virtual meetings & events for corporate companies. The ability to operate effectively in a highly pressured live event environment to the highest possible standards within tight deadlines. Excellent organisational, planning, management, and communication skills. Demonstrate successful live, hybrid and virtual event and on-demand streaming. Able to collaboration successfully with teams across multiple projects. A good understanding and general ability to work with audio-visual production technologies across, lighting, video and sound for live meetings and events; web streaming technology management including analogue phone lines, video conferencing, ISDN, IP, fibre and satellite distribution. Understanding of corporate presentation platform and technologies including media Servers web compression technologies Flash/Windows Media and browser compatibilities. Familiarity with Content Management Systems. Good knowledge of encoding software (Wire cast, FMLE). Good knowledge of HTML, CSS, Microsoft Office. Basic knowledge of Photoshop and AV Editing Tools. High Proficiency with Microsoft Office (Word, Excel, and PowerPoint). Strong interest in and awareness of the social media and live event and webcasting world.
Job Description: We are seeking a highly skilled and experienced Cloud Specialist with expertise in Azure and AWS cloud architecture to join our dynamic team. As a Cloud Specialist, your primary responsibility will be to design, implement, and maintain reliable cloud-based solutions on Azure and AWS platforms to meet our clients' diverse needs. You will be an integral part of our project teams, working closely with our clients and cross-functional teams to drive successful cloud adoption strategies. Roles and Responsibilities: Design and implement complex and scalable cloud-based solutions on Azure and AWS platforms to meet client requirements, ensuring high availability, performance, scalability, and security. Assess clients' existing infrastructure, applications, and business requirements to architect cloud solutions that align with their strategic goals and technical objectives. Collaborate with clients, project managers, and other technical teams to define cloud migration strategies, develop project plans, and ensure project deliverables are met within budget and timeline. Conduct technical assessments and provide recommendations to optimize clients' cloud environments, ensuring they are cost-effective, secure, and aligned with industry best practices. Lead and participate in cloud design and architecture discussions, providing technical guidance and expertise to project teams and clients. Develop and maintain cloud architecture documentation, including diagrams, reference architectures, and technical specifications. Stay up-to-date with the latest trends and advancements in cloud technologies, monitoring industry changes and making recommendations for continuous improvement of our cloud solutions and services. Skills and Qualifications: Bachelor's degree in computer science, information systems, or a related field. (Master's degree preferred) 5+ years of experience as a cloud architect or similar role, designing and implementing cloud solutions on Azure and AWS platforms. In-depth knowledge and hands-on experience with Azure and AWS cloud services, including compute, networking, storage, databases, and security. Proven expertise in designing and implementing highly available, scalable, and secure cloud architectures using cloud-native and hybrid cloud technologies. Hands-on experience with infrastructure-as-code tools (eg, Terraform, CloudFormation), DevOps practices, and CI/CD pipelines. Strong understanding of cloud security best practices, including identity and access management, encryption, monitoring, and compliance. Excellent written and verbal communication skills, with the ability to translate technical concepts into clear and concise documentation and presentations. Strong problem-solving and troubleshooting skills, with the ability to quickly identify and resolve issues in cloud environments. Certifications in Azure and AWS (eg, Azure Solutions Architect Expert, AWS Certified Solutions Architect - Professional) are highly desirable
17/05/2024
Full time
Job Description: We are seeking a highly skilled and experienced Cloud Specialist with expertise in Azure and AWS cloud architecture to join our dynamic team. As a Cloud Specialist, your primary responsibility will be to design, implement, and maintain reliable cloud-based solutions on Azure and AWS platforms to meet our clients' diverse needs. You will be an integral part of our project teams, working closely with our clients and cross-functional teams to drive successful cloud adoption strategies. Roles and Responsibilities: Design and implement complex and scalable cloud-based solutions on Azure and AWS platforms to meet client requirements, ensuring high availability, performance, scalability, and security. Assess clients' existing infrastructure, applications, and business requirements to architect cloud solutions that align with their strategic goals and technical objectives. Collaborate with clients, project managers, and other technical teams to define cloud migration strategies, develop project plans, and ensure project deliverables are met within budget and timeline. Conduct technical assessments and provide recommendations to optimize clients' cloud environments, ensuring they are cost-effective, secure, and aligned with industry best practices. Lead and participate in cloud design and architecture discussions, providing technical guidance and expertise to project teams and clients. Develop and maintain cloud architecture documentation, including diagrams, reference architectures, and technical specifications. Stay up-to-date with the latest trends and advancements in cloud technologies, monitoring industry changes and making recommendations for continuous improvement of our cloud solutions and services. Skills and Qualifications: Bachelor's degree in computer science, information systems, or a related field. (Master's degree preferred) 5+ years of experience as a cloud architect or similar role, designing and implementing cloud solutions on Azure and AWS platforms. In-depth knowledge and hands-on experience with Azure and AWS cloud services, including compute, networking, storage, databases, and security. Proven expertise in designing and implementing highly available, scalable, and secure cloud architectures using cloud-native and hybrid cloud technologies. Hands-on experience with infrastructure-as-code tools (eg, Terraform, CloudFormation), DevOps practices, and CI/CD pipelines. Strong understanding of cloud security best practices, including identity and access management, encryption, monitoring, and compliance. Excellent written and verbal communication skills, with the ability to translate technical concepts into clear and concise documentation and presentations. Strong problem-solving and troubleshooting skills, with the ability to quickly identify and resolve issues in cloud environments. Certifications in Azure and AWS (eg, Azure Solutions Architect Expert, AWS Certified Solutions Architect - Professional) are highly desirable
Azure Technical Lead Hybrid working policy: Happy for this role to be largely remote working with occasional travel to an office (London or Midlands based). An exciting opportunity to act as a technical authority for my clients cloud services, both those managed by Service and those delivered internally, through Build, Change and Operational Delivery in Private and Hosted Cloud and Supporting Services. In Addition to being a key Product stakeholder in the Growing Digital Data Delivery and Management across Cloud Services, the role will also drive the technical maturity and support roadmaps for future Cloud delivery. Aligning to industry best practice, adopting and driving improvements in governance and ensuring the business information security strategy aligns to internal platforms is a key part of the role. Required Skills/Experience: - Strong background in implementing and supporting cloud solutions in Microsoft Azure (preferably in a mixed hosted and/or vendor managed service). - Experience in IaaS, PaaS, web services, Firewalls, Microsoft Office 365, Azure AD - Experience of Cloud Native Delivery - Broad technology base skills including involvement in projects in areas such as end user computing and virtual desktop infrastructure. - Strong knowledge of data infrastructure and data security - Ability to collaborate with multi-disciplinary teams of business analysts, project managers and subject matter experts. - Ability to create and review Workplace documentation. - Experience in structured change management including core service management frameworks (eg, ITIL) Azure Technical Lead In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
17/05/2024
Full time
Azure Technical Lead Hybrid working policy: Happy for this role to be largely remote working with occasional travel to an office (London or Midlands based). An exciting opportunity to act as a technical authority for my clients cloud services, both those managed by Service and those delivered internally, through Build, Change and Operational Delivery in Private and Hosted Cloud and Supporting Services. In Addition to being a key Product stakeholder in the Growing Digital Data Delivery and Management across Cloud Services, the role will also drive the technical maturity and support roadmaps for future Cloud delivery. Aligning to industry best practice, adopting and driving improvements in governance and ensuring the business information security strategy aligns to internal platforms is a key part of the role. Required Skills/Experience: - Strong background in implementing and supporting cloud solutions in Microsoft Azure (preferably in a mixed hosted and/or vendor managed service). - Experience in IaaS, PaaS, web services, Firewalls, Microsoft Office 365, Azure AD - Experience of Cloud Native Delivery - Broad technology base skills including involvement in projects in areas such as end user computing and virtual desktop infrastructure. - Strong knowledge of data infrastructure and data security - Ability to collaborate with multi-disciplinary teams of business analysts, project managers and subject matter experts. - Ability to create and review Workplace documentation. - Experience in structured change management including core service management frameworks (eg, ITIL) Azure Technical Lead In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Test Lead ( Nokia, SD Implementation) For our client in Hungary (Gyor), we need a Nokia skilled, Test Lead to oversee/help testing a SD Voice Implementation Testing service for the End client/Operator ie: SD voice for Fixed services testing June until 30th August. "ONSITE"! Remote Sep - DEC The expected services are: 1. Provide onsite call testing fixed in cooperation with senior engineers. 2. Take traces for tests supporting senior engineers. 3. Provide support for technical admin tasks, such as downloading traces and storing them in the artefact's repository. 4. Provide support for non-technical admin tasks, such as updating documentation related to testing. 5. Provide support for updating documentation relating to the testbed. Working closely with the Test Manager and Senior Engineers to support the overall team in delivering their technical deliverables. WORK PACKAGE 1 - planning and execution Definition This work package provides the planning activities related with the project and the respective execution, All the deliverables for this work package need to be written in English. A portion of the activities will be on site in Test site (Gyor Hungary), for both Lab and Production sites. Testing Activities 1. Provide onsite call testing in cooperation with Senior Engineers 2. Take traces for tests supporting senior engineers. 3. Provide support for technical admin tasks, such as downloading traces and storing them in the artefact's repository. 4. Provide support for non-technical admin tasks, such as updating documentation related to testing. 5. Provide support for updating documentation relating to the testbed. 6. Report on progress and activities to the Technical Manager and Senior Engineers where appropriate. 7. Provide support for issue resolution. Deliverables: The key deliverable is on site testing with the following milestones. Location of Services Timeframe Works shall be supplied in the following timeframe: Service support from 3rd June until 30th August. "ONSITE "! with expected extension that can be done remotely September to December 2024!
17/05/2024
Project-based
Test Lead ( Nokia, SD Implementation) For our client in Hungary (Gyor), we need a Nokia skilled, Test Lead to oversee/help testing a SD Voice Implementation Testing service for the End client/Operator ie: SD voice for Fixed services testing June until 30th August. "ONSITE"! Remote Sep - DEC The expected services are: 1. Provide onsite call testing fixed in cooperation with senior engineers. 2. Take traces for tests supporting senior engineers. 3. Provide support for technical admin tasks, such as downloading traces and storing them in the artefact's repository. 4. Provide support for non-technical admin tasks, such as updating documentation related to testing. 5. Provide support for updating documentation relating to the testbed. Working closely with the Test Manager and Senior Engineers to support the overall team in delivering their technical deliverables. WORK PACKAGE 1 - planning and execution Definition This work package provides the planning activities related with the project and the respective execution, All the deliverables for this work package need to be written in English. A portion of the activities will be on site in Test site (Gyor Hungary), for both Lab and Production sites. Testing Activities 1. Provide onsite call testing in cooperation with Senior Engineers 2. Take traces for tests supporting senior engineers. 3. Provide support for technical admin tasks, such as downloading traces and storing them in the artefact's repository. 4. Provide support for non-technical admin tasks, such as updating documentation related to testing. 5. Provide support for updating documentation relating to the testbed. 6. Report on progress and activities to the Technical Manager and Senior Engineers where appropriate. 7. Provide support for issue resolution. Deliverables: The key deliverable is on site testing with the following milestones. Location of Services Timeframe Works shall be supplied in the following timeframe: Service support from 3rd June until 30th August. "ONSITE "! with expected extension that can be done remotely September to December 2024!
Description: Overview and Role Purpose Our Client Company have been building world class machinery at their Desford manufacturing facility for over 70 years. We are now for searching an experienced supply chain professional to fill the open position of Material Planner within the Materials Planning team based in Desford, Leicestershire. This position will report to the Material Planning Manager. Key Responsibilities Working within a Product focused team, the Material Planner has the following major responsibilities: - Ensure that material requirements are scheduled for delivery from suppliers in a quantity and on a date to support our service to customers Ensure that deliveries take place on the correct date, in the correct containers, in the quantity Specified. Validate that supplier schedules meet the facilities demands and collaborate with supplier to ensure continued material availability. Initiate, co-ordinate and participate in activities to ensure optimum inventory levels Manage and control inventory levels for outgoing parts Be involved with, as necessary, the scheduling and control of onward ship material Hold Supplier Performance review meetings and track recovery actions Work with transport partners to ensure on time delivery of material Skills and Experience Required Essential: Previous experience of working with a Material Planning role or supply chain. Supplier Management Experience Knowledge of SAP Excellent Microsoft skills Analytical problem solving Familiar with international shipment tracking and trade and compliance Self Motivated with Excellent Attention to detail. Desirable: Experience within a Manufacturing environment Skills: Materials planning Inventory Planner supply chain Materials logistics Supply chain management Job Title: Material Planner Location: Desford, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
17/05/2024
Project-based
Description: Overview and Role Purpose Our Client Company have been building world class machinery at their Desford manufacturing facility for over 70 years. We are now for searching an experienced supply chain professional to fill the open position of Material Planner within the Materials Planning team based in Desford, Leicestershire. This position will report to the Material Planning Manager. Key Responsibilities Working within a Product focused team, the Material Planner has the following major responsibilities: - Ensure that material requirements are scheduled for delivery from suppliers in a quantity and on a date to support our service to customers Ensure that deliveries take place on the correct date, in the correct containers, in the quantity Specified. Validate that supplier schedules meet the facilities demands and collaborate with supplier to ensure continued material availability. Initiate, co-ordinate and participate in activities to ensure optimum inventory levels Manage and control inventory levels for outgoing parts Be involved with, as necessary, the scheduling and control of onward ship material Hold Supplier Performance review meetings and track recovery actions Work with transport partners to ensure on time delivery of material Skills and Experience Required Essential: Previous experience of working with a Material Planning role or supply chain. Supplier Management Experience Knowledge of SAP Excellent Microsoft skills Analytical problem solving Familiar with international shipment tracking and trade and compliance Self Motivated with Excellent Attention to detail. Desirable: Experience within a Manufacturing environment Skills: Materials planning Inventory Planner supply chain Materials logistics Supply chain management Job Title: Material Planner Location: Desford, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Our leading client is recruiting for a Technical Architect to work on a 12 month FTC, hybrid model ( WFH/Liverpool office) The Technical Solutions Architect will be responsible for assessing the impact of integrating and deploying new technologies into architecture, developing statements of architecture work, defining solution and technical design documents with handover to BAU engineering teams for build. Responsibilities Producing Statements of Architecture Work outlining deliverables to the business/project management teams Producing high-level solution design documents for review by architecture boards Producing low-level detailed technical design documents to be translated into implementation work packages by either the architect or BAU engineering and operational teams. Participate in the technology direction for the organisation. Solution development and control. Infrastructure and Cloud (Azure/AWS) design and governance Create solutions prototypes, and designs for new technologies Control solution development and development of roadmaps Ownership of the governance model and standards for the deployment of new technologies Engage and work with other technology teams within the business to develop solutions for future software and hardware solutions. Work closely with the IT Architecture Manager to develop technology and project roadmaps Keep up to date with new and emerging technologies such as Cloud services and Automation Define standards for operational systems maintenance and system deployments Skills/Experience End user technologies and controls such as MDM, VDI and security. Able to effectively manage a technical workload, both project and BAU. Experience of producing high and low-level technical design documentation Requirement gathering & translation to solutions. Backup management and planning. Office365 and other cloud services. Datacentre in the cloud. Multi-vendor environment. Multi hosted DC environment. High availability & DR. Design documentation.
17/05/2024
Our leading client is recruiting for a Technical Architect to work on a 12 month FTC, hybrid model ( WFH/Liverpool office) The Technical Solutions Architect will be responsible for assessing the impact of integrating and deploying new technologies into architecture, developing statements of architecture work, defining solution and technical design documents with handover to BAU engineering teams for build. Responsibilities Producing Statements of Architecture Work outlining deliverables to the business/project management teams Producing high-level solution design documents for review by architecture boards Producing low-level detailed technical design documents to be translated into implementation work packages by either the architect or BAU engineering and operational teams. Participate in the technology direction for the organisation. Solution development and control. Infrastructure and Cloud (Azure/AWS) design and governance Create solutions prototypes, and designs for new technologies Control solution development and development of roadmaps Ownership of the governance model and standards for the deployment of new technologies Engage and work with other technology teams within the business to develop solutions for future software and hardware solutions. Work closely with the IT Architecture Manager to develop technology and project roadmaps Keep up to date with new and emerging technologies such as Cloud services and Automation Define standards for operational systems maintenance and system deployments Skills/Experience End user technologies and controls such as MDM, VDI and security. Able to effectively manage a technical workload, both project and BAU. Experience of producing high and low-level technical design documentation Requirement gathering & translation to solutions. Backup management and planning. Office365 and other cloud services. Datacentre in the cloud. Multi-vendor environment. Multi hosted DC environment. High availability & DR. Design documentation.
Harvey Nash Plc
Newcastle Upon Tyne, Tyne And Wear
We are seeking an experienced and motivated Project Coordinator/Manager to join a rapidly growing healthcare organisation committed to improving the patient journey through innovative technology solutions. Our client's vision is to revolutionize healthcare delivery by leveraging cutting-edge IT Technology and processes. As a Project Coordinato/Manager you will push their exciting initiatives to a new level of success. Your responsibilities will include: Client Liaison: Regularly engage with clients to understand their needs, expectations, and project requirements. Foster strong relationships with stakeholders, ensuring effective communication throughout the project life cycle. Efficient Onboarding and Integration: Oversee the onboarding process for IT solutions, ensuring seamless integration into existing systems. Collaborate with cross-functional teams (including developers, service desk and end-users) to streamline processes. Project Management: Develop detailed project plans, including timelines, milestones, and resource allocation. Monitor project progress, identify risks, and implement mitigation strategies. Ensure adherence to project scope, budget, and quality standards. Process Improvement: Continuously evaluate existing processes and identify areas for improvement. Implement best practices and optimize workflows to enhance efficiency. To excel in this role, you should possess the following qualifications: Strong understanding of project management methodologies (eg, Agile, Waterfall). Excellent communication skills and the ability to collaborate effectively with diverse teams. Exciting Growth: Be part of an organisation that's expanding rapidly and making a real impact in healthcare. Cutting-Edge Technology: Work with the latest IT solutions and contribute to meaningful projects. Collaborative Environment: Join a supportive team that values innovation and teamwork. The role requires the candidate to work in Newcastle Upon-Tyne on a regular basis. If you're passionate about healthcare and eager to drive transformative projects, we'd love to hear from you!
17/05/2024
Full time
We are seeking an experienced and motivated Project Coordinator/Manager to join a rapidly growing healthcare organisation committed to improving the patient journey through innovative technology solutions. Our client's vision is to revolutionize healthcare delivery by leveraging cutting-edge IT Technology and processes. As a Project Coordinato/Manager you will push their exciting initiatives to a new level of success. Your responsibilities will include: Client Liaison: Regularly engage with clients to understand their needs, expectations, and project requirements. Foster strong relationships with stakeholders, ensuring effective communication throughout the project life cycle. Efficient Onboarding and Integration: Oversee the onboarding process for IT solutions, ensuring seamless integration into existing systems. Collaborate with cross-functional teams (including developers, service desk and end-users) to streamline processes. Project Management: Develop detailed project plans, including timelines, milestones, and resource allocation. Monitor project progress, identify risks, and implement mitigation strategies. Ensure adherence to project scope, budget, and quality standards. Process Improvement: Continuously evaluate existing processes and identify areas for improvement. Implement best practices and optimize workflows to enhance efficiency. To excel in this role, you should possess the following qualifications: Strong understanding of project management methodologies (eg, Agile, Waterfall). Excellent communication skills and the ability to collaborate effectively with diverse teams. Exciting Growth: Be part of an organisation that's expanding rapidly and making a real impact in healthcare. Cutting-Edge Technology: Work with the latest IT solutions and contribute to meaningful projects. Collaborative Environment: Join a supportive team that values innovation and teamwork. The role requires the candidate to work in Newcastle Upon-Tyne on a regular basis. If you're passionate about healthcare and eager to drive transformative projects, we'd love to hear from you!
Enterprise Data Architect - Bath - Hybrid Hybrid working - 5 days per month in office. A leading organisation in the city of Bath is looking for a skilled data/enterprise architect to help them embark on the next stage of their digital transformation journey. You'll be working closely with the Chief Data & Technology Officer, and stakeholders, on the creation and measurements of the organisation's data strategy. You will lead the architecture of the organisations data hub, which will act as a source of quality data to derive data-driven services and insight. The ideal candidate will be an expert in the subject matter and a trusted partner within the organisation. They will be able to ensure solutions are aligned with the reference architecture to deliver maximum value to the organisation. They will also be able to use a wide-range of technology stacking including SaaS, PaaS, Commercial of the Shelf as well as in-house solutions. Main duties and responsibilities: Data Architecture Leadership Projects Portfolio and Delivery Project and Service Delivery Supplier Management Knowledge Development Relationship Building and Maintaining Essential Skills: Preferred degree level OR equivalent qualification in Data Architecture Experience working at a strategic level in a data/technology environment Knowledge and understanding of current data approaches, technologies and applications to business environments Be able to communicate professionally and collaboratively with colleagues, business stakeholders, analysts and project managers Able to set architectural standards, and to measure performance and effectiveness Strong influence and negotiation skills
17/05/2024
Full time
Enterprise Data Architect - Bath - Hybrid Hybrid working - 5 days per month in office. A leading organisation in the city of Bath is looking for a skilled data/enterprise architect to help them embark on the next stage of their digital transformation journey. You'll be working closely with the Chief Data & Technology Officer, and stakeholders, on the creation and measurements of the organisation's data strategy. You will lead the architecture of the organisations data hub, which will act as a source of quality data to derive data-driven services and insight. The ideal candidate will be an expert in the subject matter and a trusted partner within the organisation. They will be able to ensure solutions are aligned with the reference architecture to deliver maximum value to the organisation. They will also be able to use a wide-range of technology stacking including SaaS, PaaS, Commercial of the Shelf as well as in-house solutions. Main duties and responsibilities: Data Architecture Leadership Projects Portfolio and Delivery Project and Service Delivery Supplier Management Knowledge Development Relationship Building and Maintaining Essential Skills: Preferred degree level OR equivalent qualification in Data Architecture Experience working at a strategic level in a data/technology environment Knowledge and understanding of current data approaches, technologies and applications to business environments Be able to communicate professionally and collaboratively with colleagues, business stakeholders, analysts and project managers Able to set architectural standards, and to measure performance and effectiveness Strong influence and negotiation skills
Operational Resilience Architect - Banking - PAYE contract Are you a passionate and confident Operational Resilience Architect ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Operational Resilience Architect to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. This is a remote role with an occasional trip to the Sheffield office. To be considered, you must have banking experience and have extensive experience of operational resilience as an Architect. Please apply now for immediate consideration.
17/05/2024
Project-based
Operational Resilience Architect - Banking - PAYE contract Are you a passionate and confident Operational Resilience Architect ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Operational Resilience Architect to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. This is a remote role with an occasional trip to the Sheffield office. To be considered, you must have banking experience and have extensive experience of operational resilience as an Architect. Please apply now for immediate consideration.
IT Service Team Leader An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Service Team Leader -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT Support desk and the internal IT Support team, focusing on service delivery and excellence -Where appropriate, and with guidance from the IT Service Manager, address minor performance issues within the internal IT Support team in the first instance, and escalate further to the IT Service Manager if required -Run a daily stand-up with the IT Support team to align internal resourcing with business priorities -Attend a daily stand-up with the outsourced IT Support desk -Provide guidance and advice to the internal IT Support team where required -Regularly review tickets and performance dashboards to ensure support levels are maintained to satisfactory levels -Ensure calls to the internal IT Support team are answered promptly -Coordinate the deployment of end user equipment such as laptops, including any Intune configuration required -A strong knowledge of Windows 10/11 and Microsoft Office - in particular Word and Outlook -Exchange Online -Active Directory -A knowledge of ITIL and Cyber Security would be beneficial IT Service Team Leader In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
17/05/2024
Full time
IT Service Team Leader An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Service Team Leader -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT Support desk and the internal IT Support team, focusing on service delivery and excellence -Where appropriate, and with guidance from the IT Service Manager, address minor performance issues within the internal IT Support team in the first instance, and escalate further to the IT Service Manager if required -Run a daily stand-up with the IT Support team to align internal resourcing with business priorities -Attend a daily stand-up with the outsourced IT Support desk -Provide guidance and advice to the internal IT Support team where required -Regularly review tickets and performance dashboards to ensure support levels are maintained to satisfactory levels -Ensure calls to the internal IT Support team are answered promptly -Coordinate the deployment of end user equipment such as laptops, including any Intune configuration required -A strong knowledge of Windows 10/11 and Microsoft Office - in particular Word and Outlook -Exchange Online -Active Directory -A knowledge of ITIL and Cyber Security would be beneficial IT Service Team Leader In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Python Developer (Splunk SOAR) - Financial Services Are you a passionate and confident Python Developer with Splunk experience ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. Python Developer with experience using a SOAR platform (Splunk SOAR) or similar Looking for the candidate to be based in the Sheffield office 2 days a week (Tue & Thurs) to support more junior members of the team with their Development work in order to upskill.
17/05/2024
Project-based
Python Developer (Splunk SOAR) - Financial Services Are you a passionate and confident Python Developer with Splunk experience ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. Python Developer with experience using a SOAR platform (Splunk SOAR) or similar Looking for the candidate to be based in the Sheffield office 2 days a week (Tue & Thurs) to support more junior members of the team with their Development work in order to upskill.