Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
03/05/2024
Full time
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
02/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
LA International Computer Consultants Ltd
Stevenage, Hertfordshire
Required: Unix/Linux Engineer Duration: 6 months + Location : Full time on site in Stevenage IR35 Status: Inside IR35 Clearance level required: DV Level Your role will involve: - Monitoring and technical support of client's infrastructure including Incident and request management. - Server administration. - Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) - Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. - Install and test operating software and associated products in conjunction with application providers. Your experience * Knowledge of operating systems - RedHat 6. 7. 8. 9. Solaris * Experience with HPC Platform * Experience with Red Hat Satellite * Experience with Virtualisation Platforms with specific products like VMware ESXi and MS Hyper-V * Knowledge of Identity Manager * Knowledge of SCOM * Working experience with Anti-Virus within Linux OS * Knowledge of Rancher, Kubernetes, Ansible * Knowledge and experience of specific infrastructure support services * Awareness of hardware technologies including IBM, HP and Dell plus blades * Proficient system management skills Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
02/05/2024
Project-based
Required: Unix/Linux Engineer Duration: 6 months + Location : Full time on site in Stevenage IR35 Status: Inside IR35 Clearance level required: DV Level Your role will involve: - Monitoring and technical support of client's infrastructure including Incident and request management. - Server administration. - Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) - Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. - Install and test operating software and associated products in conjunction with application providers. Your experience * Knowledge of operating systems - RedHat 6. 7. 8. 9. Solaris * Experience with HPC Platform * Experience with Red Hat Satellite * Experience with Virtualisation Platforms with specific products like VMware ESXi and MS Hyper-V * Knowledge of Identity Manager * Knowledge of SCOM * Working experience with Anti-Virus within Linux OS * Knowledge of Rancher, Kubernetes, Ansible * Knowledge and experience of specific infrastructure support services * Awareness of hardware technologies including IBM, HP and Dell plus blades * Proficient system management skills Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Performance Testing - CI/CD - Open Source Tools, Uc4 C2C LOCATION: CHICAGO - HYBRID 3 DAYS ONSITE Long Term Contract Looking for a candidate to do performance testing using open source tools like jmeter, gatling, Perl, solid python Scripting. Familiar with creating modules that multiply transaction (data) multiple platforms store data financial environment Java cloud automation look at Java and convert it to python 20% SDET automation testing QA automation testing using CICD concepts Performance Testing with open-source tools like JMeter, Gatling. Perl Scripting, PowerShell Scripting, solid Python Scripting and Java. EXPERIENCE REQUIRED: Python Scripting - familiarity with creating modules that multiply transactional data and other data multiplier strategies that will be used in test cycles of the Real Time Clearing System SDET automation testing skills/QA automation engineering Experience with Performance Engineering concepts and methodologies as well as cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Solid utility building with Python, Perl and Powershell. Test automation using CI/CD concepts. Languages & Technologies: Java, Kafka, Docker, Kubernetes, DB2, CyberArk, Harness, JIRA, Jenkins, Splunk, Confluence, Git, JSON, API Testing, Cucumber, Selenium, Terraform, Ansible, Veracode, Virtualan, UC4, Change Data Capture, Docker, AWS/Google/Azure Cloud, Open API/Swagger, SOAP Web Service(JAX-WS), Restful Web Service (JAX-RS), Apache-CXF, Spring-Core, Spring WS, Spring Transaction, Spring-Integration, JDBC, Shell Scripting, XML, JavaScript, SQL, Python, JMeter, Gatling, Perl, PowerShell. SignalFX, AppDynamics. Software tools and Utilities: Jenkins, Kubernetes, Enterprise Architect (EA), Enterprise Manager-UM, SQL Developer, JConsole, Visual Studio, JMeter, Bitbucket, Git, CVS, SVN, PuTTy, Microsoft Visio, TOAD, SourceTree, JIRA, Confluence, Sonar, Bamboo, Splunk, Automic (UC4), Apache Kafka, LogicMonitor, BMC MainView, Real Time, and Historical monitoring tools on-prem and in the Cloud. Web Servers/App. Servers/Containers Experience; Database Technologies: DB2, PostgreSQL; Operating Systems experience; Methodologies: Agile, Iterative & Waterfall
01/05/2024
Project-based
Performance Testing - CI/CD - Open Source Tools, Uc4 C2C LOCATION: CHICAGO - HYBRID 3 DAYS ONSITE Long Term Contract Looking for a candidate to do performance testing using open source tools like jmeter, gatling, Perl, solid python Scripting. Familiar with creating modules that multiply transaction (data) multiple platforms store data financial environment Java cloud automation look at Java and convert it to python 20% SDET automation testing QA automation testing using CICD concepts Performance Testing with open-source tools like JMeter, Gatling. Perl Scripting, PowerShell Scripting, solid Python Scripting and Java. EXPERIENCE REQUIRED: Python Scripting - familiarity with creating modules that multiply transactional data and other data multiplier strategies that will be used in test cycles of the Real Time Clearing System SDET automation testing skills/QA automation engineering Experience with Performance Engineering concepts and methodologies as well as cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Solid utility building with Python, Perl and Powershell. Test automation using CI/CD concepts. Languages & Technologies: Java, Kafka, Docker, Kubernetes, DB2, CyberArk, Harness, JIRA, Jenkins, Splunk, Confluence, Git, JSON, API Testing, Cucumber, Selenium, Terraform, Ansible, Veracode, Virtualan, UC4, Change Data Capture, Docker, AWS/Google/Azure Cloud, Open API/Swagger, SOAP Web Service(JAX-WS), Restful Web Service (JAX-RS), Apache-CXF, Spring-Core, Spring WS, Spring Transaction, Spring-Integration, JDBC, Shell Scripting, XML, JavaScript, SQL, Python, JMeter, Gatling, Perl, PowerShell. SignalFX, AppDynamics. Software tools and Utilities: Jenkins, Kubernetes, Enterprise Architect (EA), Enterprise Manager-UM, SQL Developer, JConsole, Visual Studio, JMeter, Bitbucket, Git, CVS, SVN, PuTTy, Microsoft Visio, TOAD, SourceTree, JIRA, Confluence, Sonar, Bamboo, Splunk, Automic (UC4), Apache Kafka, LogicMonitor, BMC MainView, Real Time, and Historical monitoring tools on-prem and in the Cloud. Web Servers/App. Servers/Containers Experience; Database Technologies: DB2, PostgreSQL; Operating Systems experience; Methodologies: Agile, Iterative & Waterfall
Property and Building Practice Manager 12 Months Inside IR35 Hybrid working in Bristol (3 days onsite) Our client is currently looking to recruit a Property and Building Practice Manager to join them on a 12 - month contract. Please note that this contract is Inside of IR35 and will have to be set-up as Umbrella/PAYE. As Property and Building Practice Manager you will lead and manage diverse facilities management and property functions, FM, Asset Delivery, Property Development and Commercial Estate. Key Responsibilities To provide confident leadership and clear management so as to ensure the successful delivery of key objectives Maintain up to date knowledge of the relevant legislation to ensure services remain safe and compliant To ensure that services are delivered to relevant industry standards and ensure statutory compliance to relevant legislation and Approved Codes of Practice, including Fire Safety, Water hygiene, Asbestos Management and Construction Design Management Positive working relationships are built and maintained with contractors, using skilled negotiation and challenge when necessary, to ensure the best possible outcomes from procurement and tendering processes, through to ongoing contract management Establish the right monitoring processes, performance indicators and risk measures which will enable accurate and meaningful assessment of the contribution and effectiveness of individual services and contracts, leading to better management Ensure service reporting across multiple platforms is timely and compliant including; HR processes, Risk Management, Finance, Subject Access Requests, HR, Procurement, Freedom of Information and Complaints. Be responsive to internal and external factors affecting services and the demand for services, acting promptly in assessing the impact and instigating change when required. Communicating effectively with team members across FM and Property services to enhance engagement and motivation which deliver the best contribution to the effectiveness and quality of services. Person Specification Demonstrable record of delivering cost effective, high quality Facilities Management and Property in the private or public sector Demonstrate deep understanding of how the diverse elements of facilities management and property are important in contributing to employee comfort and satisfaction, and how this can benefit overall organisational performance and productivity Ability to manage third party suppliers/contractors effectively to fully deliver their obligations, using highly developed communication, negotiation and challenge skills Experience of managing and developing services to improve outcomes for citizens and customers. Ability to effectively plan and deliver complex projects and programmes. Ability to lead and manage, inspiring and motivating people across a whole service. Ability to manage performance effectively and to hold all team members to account. Ability to plan and manage all finance and budgets to meet performance targets. Ability to actively contribute to innovation and to take analytical approaches to solving complex and challenging problems. Experience of using digital technology to deliver and improve services. Experience of working in complex and diverse organisations. Ability to cope well with and overcome ambiguity through use of effective change management approaches. Ability to work effectively and credibly with diverse and complex stakeholders. Highly-developed advocacy, negotiation and presentation skills. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
01/05/2024
Project-based
Property and Building Practice Manager 12 Months Inside IR35 Hybrid working in Bristol (3 days onsite) Our client is currently looking to recruit a Property and Building Practice Manager to join them on a 12 - month contract. Please note that this contract is Inside of IR35 and will have to be set-up as Umbrella/PAYE. As Property and Building Practice Manager you will lead and manage diverse facilities management and property functions, FM, Asset Delivery, Property Development and Commercial Estate. Key Responsibilities To provide confident leadership and clear management so as to ensure the successful delivery of key objectives Maintain up to date knowledge of the relevant legislation to ensure services remain safe and compliant To ensure that services are delivered to relevant industry standards and ensure statutory compliance to relevant legislation and Approved Codes of Practice, including Fire Safety, Water hygiene, Asbestos Management and Construction Design Management Positive working relationships are built and maintained with contractors, using skilled negotiation and challenge when necessary, to ensure the best possible outcomes from procurement and tendering processes, through to ongoing contract management Establish the right monitoring processes, performance indicators and risk measures which will enable accurate and meaningful assessment of the contribution and effectiveness of individual services and contracts, leading to better management Ensure service reporting across multiple platforms is timely and compliant including; HR processes, Risk Management, Finance, Subject Access Requests, HR, Procurement, Freedom of Information and Complaints. Be responsive to internal and external factors affecting services and the demand for services, acting promptly in assessing the impact and instigating change when required. Communicating effectively with team members across FM and Property services to enhance engagement and motivation which deliver the best contribution to the effectiveness and quality of services. Person Specification Demonstrable record of delivering cost effective, high quality Facilities Management and Property in the private or public sector Demonstrate deep understanding of how the diverse elements of facilities management and property are important in contributing to employee comfort and satisfaction, and how this can benefit overall organisational performance and productivity Ability to manage third party suppliers/contractors effectively to fully deliver their obligations, using highly developed communication, negotiation and challenge skills Experience of managing and developing services to improve outcomes for citizens and customers. Ability to effectively plan and deliver complex projects and programmes. Ability to lead and manage, inspiring and motivating people across a whole service. Ability to manage performance effectively and to hold all team members to account. Ability to plan and manage all finance and budgets to meet performance targets. Ability to actively contribute to innovation and to take analytical approaches to solving complex and challenging problems. Experience of using digital technology to deliver and improve services. Experience of working in complex and diverse organisations. Ability to cope well with and overcome ambiguity through use of effective change management approaches. Ability to work effectively and credibly with diverse and complex stakeholders. Highly-developed advocacy, negotiation and presentation skills. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: Site Cost Controller Clearance required: BPSS Duration: 6 months Location: Bridgwater, Somerset Hours: Hybrid IR35 Status: Inside The successful candidate will be responsible for cost control of the Construction/Commissioning scope and will interface with the client on matters relating to finance. Job Description: Under the responsibility of the Project Cost Control & Finance Manager and within Project Control, you will be responsible for cost control of the Construction/Commissioning scope and will interface with the client on matters relating to finance. Be the preferred financial contact for the Site's operational staff Measure the economic performance of the Site, in support of the operational manager of the site through the production and presentation of monthly reports & analysis of variances Be responsible for reforecasting costs and at completion (Periodic Financial Review) in close collaboration with the project managers in your scope (Construction/Commissioning) Contribute to monthly closings by tracking and analysing costs. Prepare the necessary reportings to monitor actuals versus budget commitments and determine action plans to return to objectives in the event of a deviation. Cash-in management: leading the process for the full project and be responsible for the monthly statement issuance, liaison with all project management to collect qualitative information, explore and exploit opportunities Participation in negotiation with the client by being a source of proposals to optimize the project's cash flow situation Monitoring and management of the SAP analytical architecture on your perimeter Monitoring and control of Technical Change Note and Cost Change note Carry out consolidated reporting and ad hoc studies of performance, commercial and operational profitability Development of reporting in Power BI without the framework of digitalization and standardization of project reporting Key Skills and experiences: 3 years experience Good knowledge of accounting mechanisms Proficiency in Excel, SAP and Power BI Excellent communication skills Proactivity and adaptability Teamworking, ability to work with multiple business interfaces in cross-functional management Ability to understand technical issues Ability to evolve in complex organizations, with high achievement challenges Ability to organize and prioritize Ability to adapt to changes in project priorities Qualifications Master degree (Audit, financial or cost control) or engineering degree. Experience in similar roles within an audit firm or in project management control, ideally in an industrial sector. Additional information In person role working Bridgwater, Somerset Working hours - full time
01/05/2024
Project-based
Job Title: Site Cost Controller Clearance required: BPSS Duration: 6 months Location: Bridgwater, Somerset Hours: Hybrid IR35 Status: Inside The successful candidate will be responsible for cost control of the Construction/Commissioning scope and will interface with the client on matters relating to finance. Job Description: Under the responsibility of the Project Cost Control & Finance Manager and within Project Control, you will be responsible for cost control of the Construction/Commissioning scope and will interface with the client on matters relating to finance. Be the preferred financial contact for the Site's operational staff Measure the economic performance of the Site, in support of the operational manager of the site through the production and presentation of monthly reports & analysis of variances Be responsible for reforecasting costs and at completion (Periodic Financial Review) in close collaboration with the project managers in your scope (Construction/Commissioning) Contribute to monthly closings by tracking and analysing costs. Prepare the necessary reportings to monitor actuals versus budget commitments and determine action plans to return to objectives in the event of a deviation. Cash-in management: leading the process for the full project and be responsible for the monthly statement issuance, liaison with all project management to collect qualitative information, explore and exploit opportunities Participation in negotiation with the client by being a source of proposals to optimize the project's cash flow situation Monitoring and management of the SAP analytical architecture on your perimeter Monitoring and control of Technical Change Note and Cost Change note Carry out consolidated reporting and ad hoc studies of performance, commercial and operational profitability Development of reporting in Power BI without the framework of digitalization and standardization of project reporting Key Skills and experiences: 3 years experience Good knowledge of accounting mechanisms Proficiency in Excel, SAP and Power BI Excellent communication skills Proactivity and adaptability Teamworking, ability to work with multiple business interfaces in cross-functional management Ability to understand technical issues Ability to evolve in complex organizations, with high achievement challenges Ability to organize and prioritize Ability to adapt to changes in project priorities Qualifications Master degree (Audit, financial or cost control) or engineering degree. Experience in similar roles within an audit firm or in project management control, ideally in an industrial sector. Additional information In person role working Bridgwater, Somerset Working hours - full time
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Contract - UC4 Automation Engineer Rate: Open Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote Qualifications Python Scripting SDET automation testing skills/QA automation engineering Experience with Performance Engineering concepts and methodologies as well as cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Solid utility building with Python, Perl and Powershell. Test automation using CI/CD concepts. Languages & Technologies: Java, Kafka, Docker, Kubernetes, DB2, CyberArk, Harness, JIRA, Jenkins, Splunk, Confluence, Git, JSON, API Testing, Cucumber, Selenium, Terraform, Ansible, Veracode, Virtualan, UC4, Change Data Capture, Docker, AWS/Google/Azure Cloud, Open API/Swagger, SOAP Web Service(JAX-WS), Restful Web Service (JAX-RS), Apache-CXF, Spring-Core, Spring WS, Spring Transaction, Spring-Integration, JDBC, Shell Scripting, XML, JavaScript, SQL, Python, JMeter, Gatling, Perl, PowerShell. SignalFX, AppDynamics. Software tools and Utilities: Jenkins, Kubernetes, Enterprise Architect (EA), Enterprise Manager-UM, SQL Developer, JConsole, Visual Studio, JMeter, Bitbucket, Git, CVS, SVN, PuTTy, Microsoft Visio, TOAD, SourceTree, JIRA, Confluence, Sonar, Bamboo, Splunk, Automic (UC4), Apache Kafka, LogicMonitor, BMC MainView, Real Time, and Historical monitoring tools on-prem and in the Cloud. Web Servers/App. Servers/Containers Experience; Database Technologies: DB2, PostgreSQL Responsibilities Performance Testing with open-source tools like JMeter, Gatling. Perl Scripting, PowerShell Scripting, solid Python Scripting and Java. Setting up of parallel testing environments that will be used to compare existing system business processes and data to a new cloud-based system/platform. Goal is to ensure that new system is producing correct results and performing as expected before it can become the official system of record. The ability to take raw data, mask it and create algorithms and solutions that increase the data load that will feed into our new Clearing System and with no issues, duplicates or any other data issues that will cause it to be rejected. Assist in the set up and maintenance of cloud-based performance and functional test environments in the Cloud (AWS) and define the steps to automate the process for continuous testing and iterations of cycles.
30/04/2024
Project-based
Contract - UC4 Automation Engineer Rate: Open Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote Qualifications Python Scripting SDET automation testing skills/QA automation engineering Experience with Performance Engineering concepts and methodologies as well as cloud technologies and migrations using public cloud vendor preferably using cloud foundational services like AWS's VPCs, Solid utility building with Python, Perl and Powershell. Test automation using CI/CD concepts. Languages & Technologies: Java, Kafka, Docker, Kubernetes, DB2, CyberArk, Harness, JIRA, Jenkins, Splunk, Confluence, Git, JSON, API Testing, Cucumber, Selenium, Terraform, Ansible, Veracode, Virtualan, UC4, Change Data Capture, Docker, AWS/Google/Azure Cloud, Open API/Swagger, SOAP Web Service(JAX-WS), Restful Web Service (JAX-RS), Apache-CXF, Spring-Core, Spring WS, Spring Transaction, Spring-Integration, JDBC, Shell Scripting, XML, JavaScript, SQL, Python, JMeter, Gatling, Perl, PowerShell. SignalFX, AppDynamics. Software tools and Utilities: Jenkins, Kubernetes, Enterprise Architect (EA), Enterprise Manager-UM, SQL Developer, JConsole, Visual Studio, JMeter, Bitbucket, Git, CVS, SVN, PuTTy, Microsoft Visio, TOAD, SourceTree, JIRA, Confluence, Sonar, Bamboo, Splunk, Automic (UC4), Apache Kafka, LogicMonitor, BMC MainView, Real Time, and Historical monitoring tools on-prem and in the Cloud. Web Servers/App. Servers/Containers Experience; Database Technologies: DB2, PostgreSQL Responsibilities Performance Testing with open-source tools like JMeter, Gatling. Perl Scripting, PowerShell Scripting, solid Python Scripting and Java. Setting up of parallel testing environments that will be used to compare existing system business processes and data to a new cloud-based system/platform. Goal is to ensure that new system is producing correct results and performing as expected before it can become the official system of record. The ability to take raw data, mask it and create algorithms and solutions that increase the data load that will feed into our new Clearing System and with no issues, duplicates or any other data issues that will cause it to be rejected. Assist in the set up and maintenance of cloud-based performance and functional test environments in the Cloud (AWS) and define the steps to automate the process for continuous testing and iterations of cycles.
Determine and lead on all aspects of signalling design configuration to ensure that VMO2 has a robust, cost-effective signalling network of high integrity to support the growth of the existing GSM/GPRS/3G/4G/5G networks. Support the Signalling Design, Architecture and Planning manager in evolving the architecture to support 2G/3G/4G & 5G networks. Capacity planning and performance monitoring and management of the VMO2 signalling network. Production of integration plans for the introduction of new nodes and platforms. Maintaining the Magnet asset database in order to ensure data integrity for MTP, SCCP, link monitoring and signalling devices. Maintenance and control of the LLD documentation to ensure data integrity. Produce structural, functional and physical design documents for Network elements. Produce plans to establish signalling architecture changes. Supplier liaison to identify element functionality. Dimension signalling/IP elements to meet forecast demand. Evaluate any signalling anomalies and design/plan resolutions to maintain signalling network integrity. Represent the signalling team for new company initiatives and identify impacted areas. Identify and assess impact of new protocol standards and produce Statement of Requirements for vendors to meet network evolution requirements. Review supplier Statement of Compliance documents. Produce signalling impact assessments. Identify and maintain a database of the relevant protocol versions currently in use within the O2 SS7 network. Produce high level call flows for 2G/3G/4G & 5G services.
30/04/2024
Project-based
Determine and lead on all aspects of signalling design configuration to ensure that VMO2 has a robust, cost-effective signalling network of high integrity to support the growth of the existing GSM/GPRS/3G/4G/5G networks. Support the Signalling Design, Architecture and Planning manager in evolving the architecture to support 2G/3G/4G & 5G networks. Capacity planning and performance monitoring and management of the VMO2 signalling network. Production of integration plans for the introduction of new nodes and platforms. Maintaining the Magnet asset database in order to ensure data integrity for MTP, SCCP, link monitoring and signalling devices. Maintenance and control of the LLD documentation to ensure data integrity. Produce structural, functional and physical design documents for Network elements. Produce plans to establish signalling architecture changes. Supplier liaison to identify element functionality. Dimension signalling/IP elements to meet forecast demand. Evaluate any signalling anomalies and design/plan resolutions to maintain signalling network integrity. Represent the signalling team for new company initiatives and identify impacted areas. Identify and assess impact of new protocol standards and produce Statement of Requirements for vendors to meet network evolution requirements. Review supplier Statement of Compliance documents. Produce signalling impact assessments. Identify and maintain a database of the relevant protocol versions currently in use within the O2 SS7 network. Produce high level call flows for 2G/3G/4G & 5G services.
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
29/04/2024
Full time
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
Job Title: Site Contract & Commercial Officer Clearance required: BPSS Duration: 6 months Location: Bridgwater, Somerset Hours: Full time on site/possibility to work 1 day a week from home IR35 Status: Inside Job Description: The Site Contract & Commercial Officer will take responsibility for commercial discussions regarding site activities with the customer, in close coordination with Paris C&C team. Responsible for contractual activities linked to site matters, among other coordinating Early Warnings and General communications, in close coordination with Paris C&C team. Facilitating daily interfaces between HPC (the Client) on site and Framatome Project Team. Main Responsibilities: Coordinate with HPC to clarify Variation Requests (VAR) and Variation Proposals (VP) Ensure communication with HPC (respectively Framatome) When required, setup dedicated data room Prepare and attend the Change & Opportunity Meetings Coordinate the Early Warnings management Set-up and attend the Risk Reduction Meetings (RRM), and draft the related Minutes of Meeting Follow-up the overall progress (from Early Warning's creation to closing, including actions resulting from Risks Mitigation Meetings) Liaise with HPC to progress and clarify actions expected by HPC, and communicate to Framatome Respectively, liaise with Framatome to progress and clarify actions expected by Framatome, and communicate to HPC Prepare and lead the weekly meetings within Framatome Prepare and lead the weekly meetings between HPC and Framatome Prepare the monthly monitoring and related analyses General Communications (GCs) issued by HPC Where relevant, draft answers for Framatome Pilots' validation Attend the weekly progress meetings with HPC Support the Contract Team based in La Défense Manage any specific work delegated by the Framatome Contract Team in La Défense Attend the monthly CCM (Contract and Commercial Meetings) between HPC and Framatome Expedite, coordinate or lead actions raised in the monthly CCM Coordinate transverse topics Ensure a smooth and effective communication between the respective CCM Teams (HPC and Framatome) Collect any request from HPC related to Contract/Commercial, clarifies them where required and systematically transmits the requests to the corresponding Framatome Manager in France or in UK Define with point(s) of contract in France or in UK the way and the timeframe to respond to HPC: preparation of the answer, internal validation before sending to HPC, presentation to HPC, additional clarifications (in any) Collect any request from Framatome related to Contract/Commercial, clarifies them where required, transmits and explains the requests to the appropriate HPC members Key Skills and experiences: Extensive experience in a similar role, ideally in Large Projects Ideally worked on HPC more than 5 years experience in a similar role Excellent communication skills Results orientation, reliable, analytical capabilities, sense of synthesis Customer orientation English level: High-Elementary (Bright Test reference) at minimum Computer literate: standard Microsoft package Qualifications: Bachelors degree is mandatory, Masters degree is desirable Legal or Business School Degree Background: Nuclear, Construction, Engineering, Large projects Additional information
29/04/2024
Project-based
Job Title: Site Contract & Commercial Officer Clearance required: BPSS Duration: 6 months Location: Bridgwater, Somerset Hours: Full time on site/possibility to work 1 day a week from home IR35 Status: Inside Job Description: The Site Contract & Commercial Officer will take responsibility for commercial discussions regarding site activities with the customer, in close coordination with Paris C&C team. Responsible for contractual activities linked to site matters, among other coordinating Early Warnings and General communications, in close coordination with Paris C&C team. Facilitating daily interfaces between HPC (the Client) on site and Framatome Project Team. Main Responsibilities: Coordinate with HPC to clarify Variation Requests (VAR) and Variation Proposals (VP) Ensure communication with HPC (respectively Framatome) When required, setup dedicated data room Prepare and attend the Change & Opportunity Meetings Coordinate the Early Warnings management Set-up and attend the Risk Reduction Meetings (RRM), and draft the related Minutes of Meeting Follow-up the overall progress (from Early Warning's creation to closing, including actions resulting from Risks Mitigation Meetings) Liaise with HPC to progress and clarify actions expected by HPC, and communicate to Framatome Respectively, liaise with Framatome to progress and clarify actions expected by Framatome, and communicate to HPC Prepare and lead the weekly meetings within Framatome Prepare and lead the weekly meetings between HPC and Framatome Prepare the monthly monitoring and related analyses General Communications (GCs) issued by HPC Where relevant, draft answers for Framatome Pilots' validation Attend the weekly progress meetings with HPC Support the Contract Team based in La Défense Manage any specific work delegated by the Framatome Contract Team in La Défense Attend the monthly CCM (Contract and Commercial Meetings) between HPC and Framatome Expedite, coordinate or lead actions raised in the monthly CCM Coordinate transverse topics Ensure a smooth and effective communication between the respective CCM Teams (HPC and Framatome) Collect any request from HPC related to Contract/Commercial, clarifies them where required and systematically transmits the requests to the corresponding Framatome Manager in France or in UK Define with point(s) of contract in France or in UK the way and the timeframe to respond to HPC: preparation of the answer, internal validation before sending to HPC, presentation to HPC, additional clarifications (in any) Collect any request from Framatome related to Contract/Commercial, clarifies them where required, transmits and explains the requests to the appropriate HPC members Key Skills and experiences: Extensive experience in a similar role, ideally in Large Projects Ideally worked on HPC more than 5 years experience in a similar role Excellent communication skills Results orientation, reliable, analytical capabilities, sense of synthesis Customer orientation English level: High-Elementary (Bright Test reference) at minimum Computer literate: standard Microsoft package Qualifications: Bachelors degree is mandatory, Masters degree is desirable Legal or Business School Degree Background: Nuclear, Construction, Engineering, Large projects Additional information
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
23/04/2024
Full time
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
Job Title: Project Controls Specialist Job Overview: As a Project Controls Specialist, you will play a crucial role in ensuring the successful planning, execution, and completion of creative projects. You will be responsible for implementing and maintaining project control systems, monitoring project progress, and providing accurate and timely information to support decision-making processes. This role requires a combination of project management, financial analysis, and communication skills to ensure that projects are delivered on time and within budget. Key Responsibilities: Project Planning: Collaborate with project managers to develop comprehensive project plans, including timelines, milestones, and resource requirements. Assist in defining project scope, objectives, and deliverables to ensure alignment with construction industry standards. Cost Estimation and Budgeting : Work closely with the finance, Project Controls director and project management teams to develop accurate project cost estimates. Create and maintain project budgets, tracking expenses and ensuring adherence to financial guidelines. Schedule Management: Develop and maintain project schedules, identifying critical paths and potential bottlenecks. Monitor project timelines, identifying and addressing deviations to ensure timely project completion. Risk Management: Identify potential risks and uncertainties that may impact project outcomes. Develop risk mitigation strategies and contingency plans to address potential issues. Performance Monitoring: Implement project control tools and systems to monitor project performance. Regularly analyze and report on project progress, providing insights into key performance indicators. Communication : Facilitate communication between project teams, management, and stakeholders. Prepare and present regular project status reports, highlighting key milestones, issues, and risks. Change Management: Track and assess changes to project scope, schedule, and budget. Evaluate the impact of changes and communicate adjustments to relevant stakeholders. Documentation : Maintain accurate and up-to-date project documentation, including contracts, change orders, and other project-related records. Qualifications : Bachelor s degree in project management, Business Administration, or a related field. Proven experience in project controls, preferably in the construction industry. Strong understanding of project management principles and methodologies. Proficiency in project management software and tools. Excellent analytical and problem-solving skills.
08/04/2024
Full time
Job Title: Project Controls Specialist Job Overview: As a Project Controls Specialist, you will play a crucial role in ensuring the successful planning, execution, and completion of creative projects. You will be responsible for implementing and maintaining project control systems, monitoring project progress, and providing accurate and timely information to support decision-making processes. This role requires a combination of project management, financial analysis, and communication skills to ensure that projects are delivered on time and within budget. Key Responsibilities: Project Planning: Collaborate with project managers to develop comprehensive project plans, including timelines, milestones, and resource requirements. Assist in defining project scope, objectives, and deliverables to ensure alignment with construction industry standards. Cost Estimation and Budgeting : Work closely with the finance, Project Controls director and project management teams to develop accurate project cost estimates. Create and maintain project budgets, tracking expenses and ensuring adherence to financial guidelines. Schedule Management: Develop and maintain project schedules, identifying critical paths and potential bottlenecks. Monitor project timelines, identifying and addressing deviations to ensure timely project completion. Risk Management: Identify potential risks and uncertainties that may impact project outcomes. Develop risk mitigation strategies and contingency plans to address potential issues. Performance Monitoring: Implement project control tools and systems to monitor project performance. Regularly analyze and report on project progress, providing insights into key performance indicators. Communication : Facilitate communication between project teams, management, and stakeholders. Prepare and present regular project status reports, highlighting key milestones, issues, and risks. Change Management: Track and assess changes to project scope, schedule, and budget. Evaluate the impact of changes and communicate adjustments to relevant stakeholders. Documentation : Maintain accurate and up-to-date project documentation, including contracts, change orders, and other project-related records. Qualifications : Bachelor s degree in project management, Business Administration, or a related field. Proven experience in project controls, preferably in the construction industry. Strong understanding of project management principles and methodologies. Proficiency in project management software and tools. Excellent analytical and problem-solving skills.