InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Technical Network Security Consultant - Cisco - Fortinet - Palo Alto - £75,000 - Up To £85,000 + £10K Bonus - Homebased - UK travel and London Why this business? - Working for the largest Tech VAR globally - Multi £b turnover business - Cutting-edge technology across the Cisco & Security Firewall arena The role of a Technical Consultant is to consult, design, plan, and implement complex technical projects. You'll work closely with some of the best Principal Technical Consultants in the channel and other technical teams. You'll also support the Sales and Solutions teams to provide the technical expertise required to close sales opportunities and propose the current plan to better serve customers on the latest cutting-edge technology. Key Skills: - CCNP Security - Cisco R&S - Cisco Firepower - Nice to have. - Extensive Firewall experience - Palo Cert PCNSA/Fortinet NSE4, 5, 6 - Next generation Firewalls - Palo Alto & Fortinet/FortiGate - Essential - SD-WAN - Highly desirable Responsibilities: - Low-Level Designs/High-Level Designs. - Diagrams, BoM. - Statement of Works (SoW). - Requirements Capture. - Design, implementation, migration, and testing of technical solutions. - Creation and presentation of customer-facing documentation. - Involvement and running of project design workshops. - Renew/upgrade required certifications. - Working closely with Account Managers, Project Managers, Solution Architects, - Customers and other parts of the business as required. - Be open to constant training on cutting-edge tech! This is an incredible opportunity to work with one of the largest tech VARS globally, with clear progression mapped out from day one. Please hit the button to Apply and/or email (see below) or call Ali for further info. Technical Network Security Consultant - Cisco - Fortinet - Palo Alto - £75,000 - Up To £85,000 + £10K Bonus - Homebased - UK travel and London
25/04/2024
Full time
Technical Network Security Consultant - Cisco - Fortinet - Palo Alto - £75,000 - Up To £85,000 + £10K Bonus - Homebased - UK travel and London Why this business? - Working for the largest Tech VAR globally - Multi £b turnover business - Cutting-edge technology across the Cisco & Security Firewall arena The role of a Technical Consultant is to consult, design, plan, and implement complex technical projects. You'll work closely with some of the best Principal Technical Consultants in the channel and other technical teams. You'll also support the Sales and Solutions teams to provide the technical expertise required to close sales opportunities and propose the current plan to better serve customers on the latest cutting-edge technology. Key Skills: - CCNP Security - Cisco R&S - Cisco Firepower - Nice to have. - Extensive Firewall experience - Palo Cert PCNSA/Fortinet NSE4, 5, 6 - Next generation Firewalls - Palo Alto & Fortinet/FortiGate - Essential - SD-WAN - Highly desirable Responsibilities: - Low-Level Designs/High-Level Designs. - Diagrams, BoM. - Statement of Works (SoW). - Requirements Capture. - Design, implementation, migration, and testing of technical solutions. - Creation and presentation of customer-facing documentation. - Involvement and running of project design workshops. - Renew/upgrade required certifications. - Working closely with Account Managers, Project Managers, Solution Architects, - Customers and other parts of the business as required. - Be open to constant training on cutting-edge tech! This is an incredible opportunity to work with one of the largest tech VARS globally, with clear progression mapped out from day one. Please hit the button to Apply and/or email (see below) or call Ali for further info. Technical Network Security Consultant - Cisco - Fortinet - Palo Alto - £75,000 - Up To £85,000 + £10K Bonus - Homebased - UK travel and London
Hays Specialist Recruitment
Sunderland, Tyne And Wear
Hays Technology are currently recruiting for a Change Manager to partner across the business to provide change management expertise and leadership in order to facilitate and guide the organisation, managers and colleagues through organisation change and transition, ensuring that change is implemented smoothly, in the right way and drives adoption. Principal Accountabilities Responsible for the leadership and delivery of change management activities and initiatives ensuring seamless transition and minimal disruption. Creation and leadership of the client's change management approach & framework ensuring alignment to best practice methodologies and to each stage of the project life cycle as needed. Efficient and effective mobilisation of change management strategies in line with the client's framework including: Case for change Success metrics Stakeholder analysis and mapping Change impact analysis and assessment. Communication planning Resistance identification and management Change adoption. Change management planning and execution. Sustainment of change Risk management and mitigation Job Description and Person Specification In collaboration with the Business measures and monitoring adoption change through agreed KPIs and recommending strategies as needed to address any issues or risks. Establishes and leads the client's change network (Salesforce Trailblazers, Change Champions & Change Leads) with the objective of ensuring effective feedback mechanisms, tailored change planning and risk identification and mitigation. Provides advice, guidance and feedback in relation to change management activity and support to the Project Lead/Sponsor and others as needed. Remains current in relation to change management best practice and evolves the client's approach, tools and techniques based on this and organisation maturity. Collaborates closely with project management, training, communications, IT and Business colleagues to ensure there is a holistic approach to delivery. Provides reports and updates as needed to the client's PMO or other groups as needed in relation to change management activity. Ensures all change management activity is aligned to the Group's policies, procedures and frameworks as needed. Person Specification This person specification lists the essential skills, attributes and experience that are necessary to successfully conduct the job. Experience and Knowledge Degree qualified in a change management, business or organisational psychology discipline (or equivalent) A recognised change management qualification or training (or equivalent experience). Demonstrable knowledge and understanding of change management approaches and methodologies Demonstrable knowledge of project management methodologies and their practical application Experience of being involved in a range of complex change projects - Business and IT with multiple workstreams is essential. Experience of managing relationships with internal and external stakeholders. Proven experience in successful delivery of change activity and projects on time and achieving change adoption/success metrics. Demonstrable experience of identifying and managing interdependencies between change activities. Experienced at developing and maintaining a positive teamworking environment. IT skills/Windows 365/Microsoft project What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Hays Technology are currently recruiting for a Change Manager to partner across the business to provide change management expertise and leadership in order to facilitate and guide the organisation, managers and colleagues through organisation change and transition, ensuring that change is implemented smoothly, in the right way and drives adoption. Principal Accountabilities Responsible for the leadership and delivery of change management activities and initiatives ensuring seamless transition and minimal disruption. Creation and leadership of the client's change management approach & framework ensuring alignment to best practice methodologies and to each stage of the project life cycle as needed. Efficient and effective mobilisation of change management strategies in line with the client's framework including: Case for change Success metrics Stakeholder analysis and mapping Change impact analysis and assessment. Communication planning Resistance identification and management Change adoption. Change management planning and execution. Sustainment of change Risk management and mitigation Job Description and Person Specification In collaboration with the Business measures and monitoring adoption change through agreed KPIs and recommending strategies as needed to address any issues or risks. Establishes and leads the client's change network (Salesforce Trailblazers, Change Champions & Change Leads) with the objective of ensuring effective feedback mechanisms, tailored change planning and risk identification and mitigation. Provides advice, guidance and feedback in relation to change management activity and support to the Project Lead/Sponsor and others as needed. Remains current in relation to change management best practice and evolves the client's approach, tools and techniques based on this and organisation maturity. Collaborates closely with project management, training, communications, IT and Business colleagues to ensure there is a holistic approach to delivery. Provides reports and updates as needed to the client's PMO or other groups as needed in relation to change management activity. Ensures all change management activity is aligned to the Group's policies, procedures and frameworks as needed. Person Specification This person specification lists the essential skills, attributes and experience that are necessary to successfully conduct the job. Experience and Knowledge Degree qualified in a change management, business or organisational psychology discipline (or equivalent) A recognised change management qualification or training (or equivalent experience). Demonstrable knowledge and understanding of change management approaches and methodologies Demonstrable knowledge of project management methodologies and their practical application Experience of being involved in a range of complex change projects - Business and IT with multiple workstreams is essential. Experience of managing relationships with internal and external stakeholders. Proven experience in successful delivery of change activity and projects on time and achieving change adoption/success metrics. Demonstrable experience of identifying and managing interdependencies between change activities. Experienced at developing and maintaining a positive teamworking environment. IT skills/Windows 365/Microsoft project What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job title: Presales Solution Engineer _ Mandarin speaking Location: Reading Overview: If you are enthusiastic about the renewable energy generation, this may be the opportunity you've been looking for. As a presales solution manager, you will be responsible for technical pre-sales of our industry leading solar PV inverter and ESS solution in the UK market. You will be an integral part of a rapidly growing team within a leading international organisation to establish, develop and close business opportunities. What you will do: Conduct technical sales routine works, including produce solution design and quotation, processing purchase order, supporting product demonstration and proof-of-concept test, etc. Take bidding responsibility as a technical lead to answer RFx, producing technical proposal, generating product solution quotation, presenting technical and commercial proposals, preparing technical related contractual clauses. Lead Go-To-Market activities to launch new product and solution into UK market, promote solar PV inverter and ESS solution to key distributors and installers by regularly delivering technical workshops and presentation. Identify client's key technical requirements and be able to drive and coordinate with internal product management, R&D, engineering team and marketing teams to ensure that these requirements are implemented in the product roadmap. Collect and analyse market and industry trend information and produce insight of latest regulation and technology development. Support account team to enhance customer relationships, to seek out, identify, develop and close business opportunities within designated customers. The ideal candidate: Good knowledge of solar PV inverters and Energy Storage System functionality, BOS and system with also strong commercial sales knowledge. 2+ years of solar power generation industry experience, hands-on experience on solar PV inverter and ESS design and installation is desirable. Product management skills: producing product & market promotion document, performing competition analysis, creating presentations of product features and benefits University degree on power electronics, electric & electronic engineering or similar subject is preferred. Communication & Learning skills: Team working spirit, self-motivated, great time-management skill, acting as a communication hub on product & solution-related matters. Combination of presenting, influencing, negotiating and relationship building skills to achieve product & solution sales success. Learning and adapting capability: learning quickly and forwardly, curiosities about new things. Others: Willingness to travel domestic on a regular basis, up to 50% travel. Occasionally international travel is required. Fluent command of written and spoken English. Chinese/Mandarin speaking is required. Project People is acting as an Employment Business in relation to this vacancy.
25/04/2024
Project-based
Job title: Presales Solution Engineer _ Mandarin speaking Location: Reading Overview: If you are enthusiastic about the renewable energy generation, this may be the opportunity you've been looking for. As a presales solution manager, you will be responsible for technical pre-sales of our industry leading solar PV inverter and ESS solution in the UK market. You will be an integral part of a rapidly growing team within a leading international organisation to establish, develop and close business opportunities. What you will do: Conduct technical sales routine works, including produce solution design and quotation, processing purchase order, supporting product demonstration and proof-of-concept test, etc. Take bidding responsibility as a technical lead to answer RFx, producing technical proposal, generating product solution quotation, presenting technical and commercial proposals, preparing technical related contractual clauses. Lead Go-To-Market activities to launch new product and solution into UK market, promote solar PV inverter and ESS solution to key distributors and installers by regularly delivering technical workshops and presentation. Identify client's key technical requirements and be able to drive and coordinate with internal product management, R&D, engineering team and marketing teams to ensure that these requirements are implemented in the product roadmap. Collect and analyse market and industry trend information and produce insight of latest regulation and technology development. Support account team to enhance customer relationships, to seek out, identify, develop and close business opportunities within designated customers. The ideal candidate: Good knowledge of solar PV inverters and Energy Storage System functionality, BOS and system with also strong commercial sales knowledge. 2+ years of solar power generation industry experience, hands-on experience on solar PV inverter and ESS design and installation is desirable. Product management skills: producing product & market promotion document, performing competition analysis, creating presentations of product features and benefits University degree on power electronics, electric & electronic engineering or similar subject is preferred. Communication & Learning skills: Team working spirit, self-motivated, great time-management skill, acting as a communication hub on product & solution-related matters. Combination of presenting, influencing, negotiating and relationship building skills to achieve product & solution sales success. Learning and adapting capability: learning quickly and forwardly, curiosities about new things. Others: Willingness to travel domestic on a regular basis, up to 50% travel. Occasionally international travel is required. Fluent command of written and spoken English. Chinese/Mandarin speaking is required. Project People is acting as an Employment Business in relation to this vacancy.
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Solution Customer Success Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially The role: Client's Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client's technology and helping us achieve our Customer Success mission of accelerating value for our customers." This will be achieved by using a combination of success programs and high touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you'll do: Drive adoption and value: During the customer journey, review and diagnose adoption and utilization and based on your findings engage with customers to plan and deliver adoption and value workshops, ensuring customer employee best practices for maximum value. Ensure renewal and expansion health: Identify adoption and risk needs across the portfolio of customers. Engage with our customers to remediate challenges and risks with client's technology and partnership. After identifying the root cause of the issue, you will build an action plan and pull in the right resources to execute that plan. Acts as the main point of contact throughout the dynamic engagement, defining a success plan with clear outcomes and ensures clear communication across Customer executives, business partners and operational resources. Delivers an exceptional customer experience with proactive communication, applying the right internal resources, and optimally using our customer engagement model to meet customer business goals. Be a trusted advisor: Share solution insights with our customers, demo new features as the get launched and explain how they can help our customers achieve more. Be a customer advocate: Build a strong relationship with our Support, Sales, Marketing, Solution Consulting and Professional Services teams and bring customer insights back into the business. What you need to succeed: Bachelor's or Master's Degree 5+ years of experience in post-sales account management or consulting roles in Software as a Service, Digital Marketing. Candidates with pre-sales, marketing agency background or relevant client-side experience will also be considered. Demonstrate a solid understanding of Campaign Management industry best practices. A drive for customer success and a proven record of successfully leading customer relationships and managing technical projects. Ability to understand and analyze data to spot customer risk. Strong communication and interpersonal skills. Ability to prioritize, multi-task, and perform effectively under situations with multiple competing priorities. Exceptional organizational, presentation, and communication skills, both verbal and written (in English) Demonstrate passion for the role, energy, curiosity, and enthusiasm to achieve results.
25/04/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Solution Customer Success Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially The role: Client's Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client's technology and helping us achieve our Customer Success mission of accelerating value for our customers." This will be achieved by using a combination of success programs and high touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you'll do: Drive adoption and value: During the customer journey, review and diagnose adoption and utilization and based on your findings engage with customers to plan and deliver adoption and value workshops, ensuring customer employee best practices for maximum value. Ensure renewal and expansion health: Identify adoption and risk needs across the portfolio of customers. Engage with our customers to remediate challenges and risks with client's technology and partnership. After identifying the root cause of the issue, you will build an action plan and pull in the right resources to execute that plan. Acts as the main point of contact throughout the dynamic engagement, defining a success plan with clear outcomes and ensures clear communication across Customer executives, business partners and operational resources. Delivers an exceptional customer experience with proactive communication, applying the right internal resources, and optimally using our customer engagement model to meet customer business goals. Be a trusted advisor: Share solution insights with our customers, demo new features as the get launched and explain how they can help our customers achieve more. Be a customer advocate: Build a strong relationship with our Support, Sales, Marketing, Solution Consulting and Professional Services teams and bring customer insights back into the business. What you need to succeed: Bachelor's or Master's Degree 5+ years of experience in post-sales account management or consulting roles in Software as a Service, Digital Marketing. Candidates with pre-sales, marketing agency background or relevant client-side experience will also be considered. Demonstrate a solid understanding of Campaign Management industry best practices. A drive for customer success and a proven record of successfully leading customer relationships and managing technical projects. Ability to understand and analyze data to spot customer risk. Strong communication and interpersonal skills. Ability to prioritize, multi-task, and perform effectively under situations with multiple competing priorities. Exceptional organizational, presentation, and communication skills, both verbal and written (in English) Demonstrate passion for the role, energy, curiosity, and enthusiasm to achieve results.
An independent Medical Communications Agency based in central Oxford is looking for an Account Manager for Business Support Team, to be the project manager on accounts, working collaboratively on client solutions with the account lead. Lead the project team, recognising their value and using all talents of the Team. Responsibilities and duties Ensure a clear brief is received from the client and disseminated to the internal team Deliver projects to the brief and within scope and budget Build strong effective relationships with the clients and external thought leaders Brief and review freelance design and digital work to ensure that it is client ready Ensure standard operating procedures (SOPs) for reviewing materials are adhered to Proactively consider any problems that may arise when managing programmes and flag these to the account leads and or client where appropriate and make suggestions to overcome these Ensure the team follow compliance procedures, GDPR and pharmaceutical codes of practice Efficiently manage competing projects Develop budgets for review with the account lead Ensure all projects are reconciled accurately and invoiced on time Forecast projects accurately and in a timely manner Ensure all finance tracking is adhered to To be involved in new business requests for proposals, pitches and research To be available for domestic and international travel when a project requires onsite support Qualifications and Experience Ideally educated to graduate level with a Bachelors degree (BSc) or bring extensive project management experience At least 3 years experience within medical communications Able to lead client accounts Organised with excellent time management skills Good attention to detail Proactive and enthusiastic Competent in MS Office including Excel, PowerPoint and Word Excellent written and spoken communication skills Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
25/04/2024
Full time
An independent Medical Communications Agency based in central Oxford is looking for an Account Manager for Business Support Team, to be the project manager on accounts, working collaboratively on client solutions with the account lead. Lead the project team, recognising their value and using all talents of the Team. Responsibilities and duties Ensure a clear brief is received from the client and disseminated to the internal team Deliver projects to the brief and within scope and budget Build strong effective relationships with the clients and external thought leaders Brief and review freelance design and digital work to ensure that it is client ready Ensure standard operating procedures (SOPs) for reviewing materials are adhered to Proactively consider any problems that may arise when managing programmes and flag these to the account leads and or client where appropriate and make suggestions to overcome these Ensure the team follow compliance procedures, GDPR and pharmaceutical codes of practice Efficiently manage competing projects Develop budgets for review with the account lead Ensure all projects are reconciled accurately and invoiced on time Forecast projects accurately and in a timely manner Ensure all finance tracking is adhered to To be involved in new business requests for proposals, pitches and research To be available for domestic and international travel when a project requires onsite support Qualifications and Experience Ideally educated to graduate level with a Bachelors degree (BSc) or bring extensive project management experience At least 3 years experience within medical communications Able to lead client accounts Organised with excellent time management skills Good attention to detail Proactive and enthusiastic Competent in MS Office including Excel, PowerPoint and Word Excellent written and spoken communication skills Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Job Title: Account Executive Location: Scotland The Company: Vendor of Asset Information Management SaaS Platform - Asset Maintenance, Document Management & BIM solutions 100mill+ turnover Backed by a top 5 global PE firm The Role: Identifying and contacting prospective clients, following up inbound enquiries, qualifying prospects, presenting proposals/solutions and closing sales Working with presales colleagues to assess prospect requirements and develop technical/commercial proposals Proactively managing and developing (nurturing) existing customers Work alongside the marketing team in support of outbound campaigns and other marketing/lead generation initiatives 60% new logo acquisition/40% account management - winning and managing 20k+ spending accounts within AEC The Requirements: 5+ years B2B sales 3+ years selling SaaS AECO related sector experience Excellent verbal/written communication and presentation skills An entrepreneurial spirit with positive, flexible and problem-solving attitude Full UK driving license Proven track record of success in sales The Process: 1st: video interview with hiring manager 2nd: Panel presentation with board Job Reference: JO-84
24/04/2024
Full time
Job Title: Account Executive Location: Scotland The Company: Vendor of Asset Information Management SaaS Platform - Asset Maintenance, Document Management & BIM solutions 100mill+ turnover Backed by a top 5 global PE firm The Role: Identifying and contacting prospective clients, following up inbound enquiries, qualifying prospects, presenting proposals/solutions and closing sales Working with presales colleagues to assess prospect requirements and develop technical/commercial proposals Proactively managing and developing (nurturing) existing customers Work alongside the marketing team in support of outbound campaigns and other marketing/lead generation initiatives 60% new logo acquisition/40% account management - winning and managing 20k+ spending accounts within AEC The Requirements: 5+ years B2B sales 3+ years selling SaaS AECO related sector experience Excellent verbal/written communication and presentation skills An entrepreneurial spirit with positive, flexible and problem-solving attitude Full UK driving license Proven track record of success in sales The Process: 1st: video interview with hiring manager 2nd: Panel presentation with board Job Reference: JO-84
IT Applications Manager - Chertsey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. Implementing minor improvements to applications as per business agreements. Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. Contributing to the development, documentation, and upkeep of vital business applications and related procedures. Coordinating the daily functioning and optimization of applications. Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
24/04/2024
Full time
IT Applications Manager - Chertsey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. Implementing minor improvements to applications as per business agreements. Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. Contributing to the development, documentation, and upkeep of vital business applications and related procedures. Coordinating the daily functioning and optimization of applications. Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Job title: Account Manager Salary: £22,000 - £28,000 Per Annum (dependant on experience) There is a bonus between £2,000 - £4,000 every 6 months on performance 5 days onsite at Dundee branch Brookwood is delighted to offer support to a highly regarded, award-winning Audio-Visual Systems Integrator. They are currently in search of a proactive and achievement-oriented Account Manager to join their team in Dundee In this role, you will be responsible for overseeing clients in the Education Sector, including universities, and handling tasks such as generating quotes and ensuring excellent customer service. The preferred candidate should possess proficiency in Microsoft Word and Excel , exhibit effective telephone communication skills , and demonstrate a strong enthusiasm for learning. This presents a fantastic chance for individuals seeking a company that actively promotes and supports career advancement . For the right candidate, this position will naturally progress into the role of an External Account Manager. Key Duties Maintaining emails Audio Visual enquiries from such as Projection, Large Format Display, Interactive Touch screens, Digital Signage, Video Walls, Audio, Sound |Networking Build and maintain strong relationships with clients. Being able to communicate with manufacturers on pricing of their products. Keep an up-to-date knowledge of industry and market trends Training with the Manufacturers to learn their products. Supporting the external account team Dealing with quote requests Liaising with suppliers Learning about tenders Key Experience You will need at least 12 months experience in Account Management within any sector B2B Exceptional drive and appetite to succeed Excellent interpersonal & communication skills Ability to develop & maintain relationships If you are interested please do contact Louise Wright - (see below) or Shanequa Andell-Gibbons - (see below)
24/04/2024
Full time
Job title: Account Manager Salary: £22,000 - £28,000 Per Annum (dependant on experience) There is a bonus between £2,000 - £4,000 every 6 months on performance 5 days onsite at Dundee branch Brookwood is delighted to offer support to a highly regarded, award-winning Audio-Visual Systems Integrator. They are currently in search of a proactive and achievement-oriented Account Manager to join their team in Dundee In this role, you will be responsible for overseeing clients in the Education Sector, including universities, and handling tasks such as generating quotes and ensuring excellent customer service. The preferred candidate should possess proficiency in Microsoft Word and Excel , exhibit effective telephone communication skills , and demonstrate a strong enthusiasm for learning. This presents a fantastic chance for individuals seeking a company that actively promotes and supports career advancement . For the right candidate, this position will naturally progress into the role of an External Account Manager. Key Duties Maintaining emails Audio Visual enquiries from such as Projection, Large Format Display, Interactive Touch screens, Digital Signage, Video Walls, Audio, Sound |Networking Build and maintain strong relationships with clients. Being able to communicate with manufacturers on pricing of their products. Keep an up-to-date knowledge of industry and market trends Training with the Manufacturers to learn their products. Supporting the external account team Dealing with quote requests Liaising with suppliers Learning about tenders Key Experience You will need at least 12 months experience in Account Management within any sector B2B Exceptional drive and appetite to succeed Excellent interpersonal & communication skills Ability to develop & maintain relationships If you are interested please do contact Louise Wright - (see below) or Shanequa Andell-Gibbons - (see below)
Job Title: Site Cost Controller Clearance required: BPSS Duration: 6 months Location: Bridgwater, Somerset Hours: Hybrid IR35 Status: Inside The successful candidate will be responsible for cost control of the Construction/Commissioning scope and will interface with the client on matters relating to finance. Job Description: Under the responsibility of the Project Cost Control & Finance Manager and within Project Control, you will be responsible for cost control of the Construction/Commissioning scope and will interface with the client on matters relating to finance. Be the preferred financial contact for the Site's operational staff Measure the economic performance of the Site, in support of the operational manager of the site through the production and presentation of monthly reports & analysis of variances Be responsible for reforecasting costs and at completion (Periodic Financial Review) in close collaboration with the project managers in your scope (Construction/Commissioning) Contribute to monthly closings by tracking and analysing costs. Prepare the necessary reportings to monitor actuals versus budget commitments and determine action plans to return to objectives in the event of a deviation. Cash-in management: leading the process for the full project and be responsible for the monthly statement issuance, liaison with all project management to collect qualitative information, explore and exploit opportunities Participation in negotiation with the client by being a source of proposals to optimize the project's cash flow situation Monitoring and management of the SAP analytical architecture on your perimeter Monitoring and control of Technical Change Note and Cost Change note Carry out consolidated reporting and ad hoc studies of performance, commercial and operational profitability Development of reporting in Power BI without the framework of digitalization and standardization of project reporting Key Skills and experiences: 3 years experience Good knowledge of accounting mechanisms Proficiency in Excel, SAP and Power BI Excellent communication skills Proactivity and adaptability Teamworking, ability to work with multiple business interfaces in cross-functional management Ability to understand technical issues Ability to evolve in complex organizations, with high achievement challenges Ability to organize and prioritize Ability to adapt to changes in project priorities Qualifications Master degree (Audit, financial or cost control) or engineering degree. Experience in similar roles within an audit firm or in project management control, ideally in an industrial sector. Additional information In person role working Bridgwater, Somerset Working hours - full time
24/04/2024
Project-based
Job Title: Site Cost Controller Clearance required: BPSS Duration: 6 months Location: Bridgwater, Somerset Hours: Hybrid IR35 Status: Inside The successful candidate will be responsible for cost control of the Construction/Commissioning scope and will interface with the client on matters relating to finance. Job Description: Under the responsibility of the Project Cost Control & Finance Manager and within Project Control, you will be responsible for cost control of the Construction/Commissioning scope and will interface with the client on matters relating to finance. Be the preferred financial contact for the Site's operational staff Measure the economic performance of the Site, in support of the operational manager of the site through the production and presentation of monthly reports & analysis of variances Be responsible for reforecasting costs and at completion (Periodic Financial Review) in close collaboration with the project managers in your scope (Construction/Commissioning) Contribute to monthly closings by tracking and analysing costs. Prepare the necessary reportings to monitor actuals versus budget commitments and determine action plans to return to objectives in the event of a deviation. Cash-in management: leading the process for the full project and be responsible for the monthly statement issuance, liaison with all project management to collect qualitative information, explore and exploit opportunities Participation in negotiation with the client by being a source of proposals to optimize the project's cash flow situation Monitoring and management of the SAP analytical architecture on your perimeter Monitoring and control of Technical Change Note and Cost Change note Carry out consolidated reporting and ad hoc studies of performance, commercial and operational profitability Development of reporting in Power BI without the framework of digitalization and standardization of project reporting Key Skills and experiences: 3 years experience Good knowledge of accounting mechanisms Proficiency in Excel, SAP and Power BI Excellent communication skills Proactivity and adaptability Teamworking, ability to work with multiple business interfaces in cross-functional management Ability to understand technical issues Ability to evolve in complex organizations, with high achievement challenges Ability to organize and prioritize Ability to adapt to changes in project priorities Qualifications Master degree (Audit, financial or cost control) or engineering degree. Experience in similar roles within an audit firm or in project management control, ideally in an industrial sector. Additional information In person role working Bridgwater, Somerset Working hours - full time
End-User-Support Laboratory Systems End to End accountability for Assess & Release System support Responsible for Assess & Release System support On a rotation basis 24/7 on-call, nights and weekends Personal contact person for Key and End User out of the business department Log incident/requests into a ticket system for further processing Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). Resolves or forwards incidents/requests based on individual knowledge or knowledge articles Coordination of End User groups and escalation management as required Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support Supports issue clarification on request of 2nd level support Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support Cooperate with 2nd level support team during analysis of reported incidents Communicating and coordination of End User activities if there is a major incident Interface Monitoring (Business Errors) Support Execution of system actions Support Implementation of new Systems and Equipment Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying systems. Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User.
24/04/2024
Project-based
End-User-Support Laboratory Systems End to End accountability for Assess & Release System support Responsible for Assess & Release System support On a rotation basis 24/7 on-call, nights and weekends Personal contact person for Key and End User out of the business department Log incident/requests into a ticket system for further processing Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). Resolves or forwards incidents/requests based on individual knowledge or knowledge articles Coordination of End User groups and escalation management as required Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support Supports issue clarification on request of 2nd level support Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support Cooperate with 2nd level support team during analysis of reported incidents Communicating and coordination of End User activities if there is a major incident Interface Monitoring (Business Errors) Support Execution of system actions Support Implementation of new Systems and Equipment Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying systems. Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
23/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
23/04/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Global Technology Solutions Ltd
Chippenham, Wiltshire
Commercial Manager - Sales and Marketing Permanent Chippenham - 4 days per week onsite Salary: £60,000 - £70,000 per annum, plus competitive commission structure - OTE £100,000. Must Drive - travel across UK to client sites as needed. MS Managed IT Services provider, require an experienced Commercial Manager to lead the Sales and Marketing function. This pivotal role will require an individual with a proven track record in consultative solutions sales within the Managed IT Services industry, particularly with expertise in Microsoft technologies. The successful candidate will be responsible for managing the sales team, achieving company sales targets, and driving strategic growth initiatives. Managing 1 Business Development Account Manager and the external Marketing company. Key Responsibilities: * Lead and manage the sales function and team, providing guidance, coaching, and support to achieve sales targets and KPIs. * Develop and execute effective sales strategies to drive revenue growth and market expansion. * Cultivate and maintain strong relationships with key customers, understanding their business needs and providing tailored solutions. * Drive new business development efforts, including lead generation, and proposal development. * Collaborate with internal teams to improve systems and processes, enhancing operational efficiency and customer satisfaction. * Oversee contract management, including supplier negotiations. * Management of key third-party marketing services. * Play a key role in the company sales and marketing strategy development, contributing insights to product and service enhancements. * Act as a member of the senior leadership team, reporting directly to the Managing Director and providing strategic input to business decisions. * Identify opportunities for progression and development within the sales and marketing team, driving continuous improvement and talent development initiatives. Requirements: * Proven experience in consultative solutions sales within a Microsoft-centric Managed IT Services environment. * Strong leadership and management skills, with a demonstrated ability to motivate and inspire teams. * Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships. * Strong negotiation and contract management skills, with a focus on driving profitable outcomes. * Experience in developing and executing sales and marketing plans, with a track record of achieving and exceeding targets. * Ability to work collaboratively across departments to drive operational excellence and customer satisfaction. * Proven track record of contributing to business growth and development, with a focus on driving innovation and continuous improvement. * Flexible and adaptable with the ability to thrive in a fast-paced, dynamic environment. Benefits: * Unlimited Holidays * Performance & Salary Reviews * Access to Online Courses (Personal & Work) * Auto-Enrolment Pension Scheme * Employee & Customer Referral Scheme * Great Working Atmosphere & Environment * Employee Socials & Events * On-site Lounge and Bar area. * Lots of Cake & Fruit If you are a results-driven sales leader with a passion for driving business growth and development, we encourage you to apply for this exciting opportunity. Join us in shaping the future of IT services and technology solutions. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Commercial Manager - Sales and Marketing Permanent Chippenham - 4 days per week onsite Salary: £60,000 - £70,000 per annum, plus competitive commission structure - OTE £100,000. Must Drive - travel across UK to client sites as needed. MS Managed IT Services provider, require an experienced Commercial Manager to lead the Sales and Marketing function. This pivotal role will require an individual with a proven track record in consultative solutions sales within the Managed IT Services industry, particularly with expertise in Microsoft technologies. The successful candidate will be responsible for managing the sales team, achieving company sales targets, and driving strategic growth initiatives. Managing 1 Business Development Account Manager and the external Marketing company. Key Responsibilities: * Lead and manage the sales function and team, providing guidance, coaching, and support to achieve sales targets and KPIs. * Develop and execute effective sales strategies to drive revenue growth and market expansion. * Cultivate and maintain strong relationships with key customers, understanding their business needs and providing tailored solutions. * Drive new business development efforts, including lead generation, and proposal development. * Collaborate with internal teams to improve systems and processes, enhancing operational efficiency and customer satisfaction. * Oversee contract management, including supplier negotiations. * Management of key third-party marketing services. * Play a key role in the company sales and marketing strategy development, contributing insights to product and service enhancements. * Act as a member of the senior leadership team, reporting directly to the Managing Director and providing strategic input to business decisions. * Identify opportunities for progression and development within the sales and marketing team, driving continuous improvement and talent development initiatives. Requirements: * Proven experience in consultative solutions sales within a Microsoft-centric Managed IT Services environment. * Strong leadership and management skills, with a demonstrated ability to motivate and inspire teams. * Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships. * Strong negotiation and contract management skills, with a focus on driving profitable outcomes. * Experience in developing and executing sales and marketing plans, with a track record of achieving and exceeding targets. * Ability to work collaboratively across departments to drive operational excellence and customer satisfaction. * Proven track record of contributing to business growth and development, with a focus on driving innovation and continuous improvement. * Flexible and adaptable with the ability to thrive in a fast-paced, dynamic environment. Benefits: * Unlimited Holidays * Performance & Salary Reviews * Access to Online Courses (Personal & Work) * Auto-Enrolment Pension Scheme * Employee & Customer Referral Scheme * Great Working Atmosphere & Environment * Employee Socials & Events * On-site Lounge and Bar area. * Lots of Cake & Fruit If you are a results-driven sales leader with a passion for driving business growth and development, we encourage you to apply for this exciting opportunity. Join us in shaping the future of IT services and technology solutions. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
IT Account Manager, £40-50k + Commission + benefits, Romsey, Hampshire Do you have B2B sales or account management experience along with a keen interest or understanding of IT, Cloud and networking? In a newly created position at a small IT services provider, you will be the account manager to maintain relationships with current clients and onboard new clients. There is a business development manager who is responsible for bringing in new business and is incredibly busy with excellent growth, hence the need for another person to maintain current relationships and onboard new clients. There is a large opportunity for increase revenue from the current 80 clients. There is a good commission structure, which is uncapped but a realistic target would be to earn £1,000 - £2,500 commission per month. You would need to have experience of Account Management, Business Development and maintaining relationships. Words like Customer Centric, Human Centered and driven by learning new things would be key. From an IT stance, knowledge of IT infrastructure sales would be key along with understanding Microsoft Azure (or at least the concept of cloud, and learn the rest!). General understanding of IT networking solutions and key IT infrastructure would suffice. There's a great team feel, run by trusted local owners and a good support team in place. If you want to work in a small-medium business, make a real difference and be acknowledge and rewarded how you deserve - please apply.
23/04/2024
Full time
IT Account Manager, £40-50k + Commission + benefits, Romsey, Hampshire Do you have B2B sales or account management experience along with a keen interest or understanding of IT, Cloud and networking? In a newly created position at a small IT services provider, you will be the account manager to maintain relationships with current clients and onboard new clients. There is a business development manager who is responsible for bringing in new business and is incredibly busy with excellent growth, hence the need for another person to maintain current relationships and onboard new clients. There is a large opportunity for increase revenue from the current 80 clients. There is a good commission structure, which is uncapped but a realistic target would be to earn £1,000 - £2,500 commission per month. You would need to have experience of Account Management, Business Development and maintaining relationships. Words like Customer Centric, Human Centered and driven by learning new things would be key. From an IT stance, knowledge of IT infrastructure sales would be key along with understanding Microsoft Azure (or at least the concept of cloud, and learn the rest!). General understanding of IT networking solutions and key IT infrastructure would suffice. There's a great team feel, run by trusted local owners and a good support team in place. If you want to work in a small-medium business, make a real difference and be acknowledge and rewarded how you deserve - please apply.
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site £48,900 - £61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities * Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . * Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). * Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. * Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. * Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. * Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. * Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. * Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. * Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. * Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. * Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. * Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. * Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. * Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. * Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: * Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. * Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. * Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. * Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. * Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. * Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as Firewalls, network security groups, and access controls. Type of Experience: * Experience of leading a team through the full IT service life cycle, enhancing security posture, and evolving capabilities via continual service improvement. * Experience of leading live cyber incidents and the remediation actions. * Experience of partnering with supplier teams for managed services delivery of improvements. * Experience across the full IT security spectrum (software, Servers, infrastructure, and networks). * Experience designing and implementing secure systems, leading review where necessary of complex security issues. * Experience of enabling and informing risk-based decisions. * Experience dealing with the security implications of transformation and day-to-day product changes. * Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
23/04/2024
Full time
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site £48,900 - £61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities * Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . * Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). * Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. * Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. * Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. * Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. * Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. * Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. * Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. * Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. * Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. * Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. * Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. * Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. * Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: * Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. * Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. * Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. * Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. * Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. * Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as Firewalls, network security groups, and access controls. Type of Experience: * Experience of leading a team through the full IT service life cycle, enhancing security posture, and evolving capabilities via continual service improvement. * Experience of leading live cyber incidents and the remediation actions. * Experience of partnering with supplier teams for managed services delivery of improvements. * Experience across the full IT security spectrum (software, Servers, infrastructure, and networks). * Experience designing and implementing secure systems, leading review where necessary of complex security issues. * Experience of enabling and informing risk-based decisions. * Experience dealing with the security implications of transformation and day-to-day product changes. * Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
23/04/2024
Full time
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Job Description; Pega/Decisioning consultant required for a mobile app personlisation project for large financial services organistion. The ideal candidate will be tasked with delivering the decisioning components and insights. Day to day tasks will include, Front End prompt build and deployment. Pega v8.6 and v8.8. Both are advantageous. Skills: NBA (Next Best Action) CDH (Customer Decisioning Hub) 1 to 1 Ops Manager Job Title: Pega/Decisioning Consultant Location: Edinburgh, UK Rate/Salary: .00 GBP Daily Job Type: Contract Job Title: Pega Consultant Location: Edinburgh, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
23/04/2024
Project-based
Job Description; Pega/Decisioning consultant required for a mobile app personlisation project for large financial services organistion. The ideal candidate will be tasked with delivering the decisioning components and insights. Day to day tasks will include, Front End prompt build and deployment. Pega v8.6 and v8.8. Both are advantageous. Skills: NBA (Next Best Action) CDH (Customer Decisioning Hub) 1 to 1 Ops Manager Job Title: Pega/Decisioning Consultant Location: Edinburgh, UK Rate/Salary: .00 GBP Daily Job Type: Contract Job Title: Pega Consultant Location: Edinburgh, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Commercial Lead/Strategy/Business Development/Client Relationships/Go to Market Job: Commercial Manager Company: HealthTech Startup Salary: up to 110K Location: London 3 x per week Responsibilities: Your empathetic nature extends to our diverse client base, ranging from frontline care professionals to executive leadership and subject matter experts. Develop the pitching & go to Market strategies. You possess a track record of developing and expanding sales/commercial functions. You thrive on accountability and are driven by the challenge of ensuring successful delivery. Your expertise includes navigating large, slow-moving clients and adeptly maneuvering through complex organizational structures and procurement cycles. Requirements: Background in Enterprise sales/SaaS Sales Experience working in consultancies Experience in Go to Market strategies Environmental experience in startups Commercial Lead/Strategy/Business Development/Client Relationships/Go to Market/Pitching
23/04/2024
Full time
Commercial Lead/Strategy/Business Development/Client Relationships/Go to Market Job: Commercial Manager Company: HealthTech Startup Salary: up to 110K Location: London 3 x per week Responsibilities: Your empathetic nature extends to our diverse client base, ranging from frontline care professionals to executive leadership and subject matter experts. Develop the pitching & go to Market strategies. You possess a track record of developing and expanding sales/commercial functions. You thrive on accountability and are driven by the challenge of ensuring successful delivery. Your expertise includes navigating large, slow-moving clients and adeptly maneuvering through complex organizational structures and procurement cycles. Requirements: Background in Enterprise sales/SaaS Sales Experience working in consultancies Experience in Go to Market strategies Environmental experience in startups Commercial Lead/Strategy/Business Development/Client Relationships/Go to Market/Pitching
EDI Administrator A new opportunity has arisen within an exciting division of a fast moving FTSE 100 organisation as a result of an exciting long term data migration programme. This is a fantastic opportunity to join an established and highly collaborative team within a large multi-national organisation with plenty of scope for professional development. As an EDI Admin (Electronic Data Interchange Administrator) you'll be ensuring the clients and suppliers data cohesion, particularly on their invoicing systems. This is a a fully remote position. Key Accountabilities: *Agree project onboarding plan with supplier and obtain signoff from Manager *Assist supplier in onboarding process providing system expertise where required *Ensure all activity is accurately recorded within the helpdesk system *Communicate to relevant parties any issues that impact onboarding timelines *Keep detailed records of status of each supplier onboarding *Support supplier in uploading data into system such as account information and product images *Organise regular reviews with suppliers to discuss progress *Monitor initial orders placed in the system post Go Live Essential skills: * Good awareness of the implications of information laws, such as the data Protection Act * Knowledge of EDI implementations desirable * Working knowledge of Microsoft Office products (particularly Excel) to a good standard So if this role sounds of interest, please apply below!
23/04/2024
EDI Administrator A new opportunity has arisen within an exciting division of a fast moving FTSE 100 organisation as a result of an exciting long term data migration programme. This is a fantastic opportunity to join an established and highly collaborative team within a large multi-national organisation with plenty of scope for professional development. As an EDI Admin (Electronic Data Interchange Administrator) you'll be ensuring the clients and suppliers data cohesion, particularly on their invoicing systems. This is a a fully remote position. Key Accountabilities: *Agree project onboarding plan with supplier and obtain signoff from Manager *Assist supplier in onboarding process providing system expertise where required *Ensure all activity is accurately recorded within the helpdesk system *Communicate to relevant parties any issues that impact onboarding timelines *Keep detailed records of status of each supplier onboarding *Support supplier in uploading data into system such as account information and product images *Organise regular reviews with suppliers to discuss progress *Monitor initial orders placed in the system post Go Live Essential skills: * Good awareness of the implications of information laws, such as the data Protection Act * Knowledge of EDI implementations desirable * Working knowledge of Microsoft Office products (particularly Excel) to a good standard So if this role sounds of interest, please apply below!