Senior/Mid-level Dynamics 365 BC Functional Consultant - £60k - £80k + £8k - £10k bonus, private medical, life insurance, 25 days holiday and more - Fully remote Do you feel undervalued? Do you feel like you've hit a brick wall with progression and personal development? are you bored in your current role? If any, or all, of these are you then maybe it's time for a change! Working for a Microsoft Gold partner that has been recognised, and won multiple awards, for being a great place to work it is safe to say you will be joining a company that will value you and your opinion from day You will be given the opportunity to work on some exciting D365BC projects using the latest tech alongside a team of professionals that value collaboration and knowledge sharing, every day is a learning day! When you've taken a job before, you've heard there is an L&D department and progression opportunities that may never have materialised. Well, this Microsoft Gold Partner are different; you have goals, you have interests, you have a career path that is talked about with your manager. If you want progression and trained to be a Lead/Principal or Architect you'll work towards this and be given all the support you need to get to where you want to be. There is monthly 1-2-1's and conversations about you and your career - and how you are going to get there. Lunch & learns, L&D, paid for certifications, actual time to learn and develop; You'll be joining a family feel Microsoft Gold Partner that specialises in Microsoft Dynamics 365 Business Central and Customer Engagement. Why are you needed? This partner has been expanding and has recently won several large projects and as a result, needs to grow their D365BC/D365 Business Central team to continue to provide a high-quality service to their clients. You will be integral to defining and delivering the best solutions to customers using the latest version of D365BC/Business Central implementations. What will you be doing on a day-to-day? - Building, developing and delivering tailored solutions to clients - D 365BC/Dynamics NAV - Carrying out research and delivering proofs of concept around the latest technology - Running integration workshops, documenting findings and proposed solutions, estimating work required - Liaise with delivery and development managers to write specifications What experience and skills do you need? - Experience implementing Dynamics 365BC solutions - Experience working for a Microsoft Partner/Consultancy - Ability to tailor a Dynamics 365/D365 solution including customisation, workflows, business process flows, business rules and chart and dashboard creation - Excellent spoken and written English The role is fully remote, any ad hoc travel to client's site will be signposted with plenty of notice and fully expensed. There are multiple roles available at both mid and senior levels so if you ahve any colleague who may be interested we offer £250 referral vouchers. If you feel that this is the role for you, apply! 2 x Mid-level/Senior Dynamics 365BC Functional Consultant - £60k - £80k + £8k - £10k bonus, private medical, life insurance, 25 days holiday and more - Fully remote
03/05/2024
Full time
Senior/Mid-level Dynamics 365 BC Functional Consultant - £60k - £80k + £8k - £10k bonus, private medical, life insurance, 25 days holiday and more - Fully remote Do you feel undervalued? Do you feel like you've hit a brick wall with progression and personal development? are you bored in your current role? If any, or all, of these are you then maybe it's time for a change! Working for a Microsoft Gold partner that has been recognised, and won multiple awards, for being a great place to work it is safe to say you will be joining a company that will value you and your opinion from day You will be given the opportunity to work on some exciting D365BC projects using the latest tech alongside a team of professionals that value collaboration and knowledge sharing, every day is a learning day! When you've taken a job before, you've heard there is an L&D department and progression opportunities that may never have materialised. Well, this Microsoft Gold Partner are different; you have goals, you have interests, you have a career path that is talked about with your manager. If you want progression and trained to be a Lead/Principal or Architect you'll work towards this and be given all the support you need to get to where you want to be. There is monthly 1-2-1's and conversations about you and your career - and how you are going to get there. Lunch & learns, L&D, paid for certifications, actual time to learn and develop; You'll be joining a family feel Microsoft Gold Partner that specialises in Microsoft Dynamics 365 Business Central and Customer Engagement. Why are you needed? This partner has been expanding and has recently won several large projects and as a result, needs to grow their D365BC/D365 Business Central team to continue to provide a high-quality service to their clients. You will be integral to defining and delivering the best solutions to customers using the latest version of D365BC/Business Central implementations. What will you be doing on a day-to-day? - Building, developing and delivering tailored solutions to clients - D 365BC/Dynamics NAV - Carrying out research and delivering proofs of concept around the latest technology - Running integration workshops, documenting findings and proposed solutions, estimating work required - Liaise with delivery and development managers to write specifications What experience and skills do you need? - Experience implementing Dynamics 365BC solutions - Experience working for a Microsoft Partner/Consultancy - Ability to tailor a Dynamics 365/D365 solution including customisation, workflows, business process flows, business rules and chart and dashboard creation - Excellent spoken and written English The role is fully remote, any ad hoc travel to client's site will be signposted with plenty of notice and fully expensed. There are multiple roles available at both mid and senior levels so if you ahve any colleague who may be interested we offer £250 referral vouchers. If you feel that this is the role for you, apply! 2 x Mid-level/Senior Dynamics 365BC Functional Consultant - £60k - £80k + £8k - £10k bonus, private medical, life insurance, 25 days holiday and more - Fully remote
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission. Under the leadership of our President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. Digital & Technology at UAL is on an exciting journey, shifting from a technology-centric to a user-centric approach, investing in the people and processes enabled by digital and transforming the student and staff experience. The VLE Technical Operations Manager is a new role in the Teaching and Learning Product team, and will play a pivotal role in enhancing Student Experience, through ensuring the technical operations of UAL's Virtual Learning Environment (Moodle), along with other Teaching and Learning products. Reporting to the DevOps Manager, you will ensure the team is delivering on day-to-day 3rd line support issues, managing server upgrades, and broader infrastructure/hosting requirements. Alongside this, you'll work closely with colleagues who focus on Development and Support to ensure effective resolution of issues and change delivery. More broadly, you will provide technical leadership, build and maintain key stakeholder relationships and lead on major incident response ensuring functionality of the University's VLE. You will also play a key role supporting our DevOps maturity focusing on maintaining and improving operational excellence. Core Skills Experience with web applications and the infrastructure/hosting requirements (for example Moodle, WordPress or other learning management systems or content management systems) Strong knowledge of customer centric service management processes Experience with web hosting platforms and security standards (eg Apache) Demonstrated ability to adapt to an ever-changing technical landscape. Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services. Demonstrable experience of driving and championing new ways of working while bringing people along with you UAL is a world-class university, shaping the creative industries worldwide, and staff have access to a range of benefits, which recognise and reward the contributions they make, including: Competitive salary package of up to £68,406 per annum 34 days annual leave plus public holidays Generous, defined benefit pension scheme Family-friendly policies, including 26 weeks of full maternity or paternity pay Closing date: Monday 20th May Interviews will take place virtually on Wednesday 29/Thursday 30th May Hays Technology have been appointed by UAL to manage the recruitment of this role. For all enquiries, please contact Daniel Friedman at Hays Technology Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/05/2024
Full time
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission. Under the leadership of our President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. Digital & Technology at UAL is on an exciting journey, shifting from a technology-centric to a user-centric approach, investing in the people and processes enabled by digital and transforming the student and staff experience. The VLE Technical Operations Manager is a new role in the Teaching and Learning Product team, and will play a pivotal role in enhancing Student Experience, through ensuring the technical operations of UAL's Virtual Learning Environment (Moodle), along with other Teaching and Learning products. Reporting to the DevOps Manager, you will ensure the team is delivering on day-to-day 3rd line support issues, managing server upgrades, and broader infrastructure/hosting requirements. Alongside this, you'll work closely with colleagues who focus on Development and Support to ensure effective resolution of issues and change delivery. More broadly, you will provide technical leadership, build and maintain key stakeholder relationships and lead on major incident response ensuring functionality of the University's VLE. You will also play a key role supporting our DevOps maturity focusing on maintaining and improving operational excellence. Core Skills Experience with web applications and the infrastructure/hosting requirements (for example Moodle, WordPress or other learning management systems or content management systems) Strong knowledge of customer centric service management processes Experience with web hosting platforms and security standards (eg Apache) Demonstrated ability to adapt to an ever-changing technical landscape. Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services. Demonstrable experience of driving and championing new ways of working while bringing people along with you UAL is a world-class university, shaping the creative industries worldwide, and staff have access to a range of benefits, which recognise and reward the contributions they make, including: Competitive salary package of up to £68,406 per annum 34 days annual leave plus public holidays Generous, defined benefit pension scheme Family-friendly policies, including 26 weeks of full maternity or paternity pay Closing date: Monday 20th May Interviews will take place virtually on Wednesday 29/Thursday 30th May Hays Technology have been appointed by UAL to manage the recruitment of this role. For all enquiries, please contact Daniel Friedman at Hays Technology Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
03/05/2024
Full time
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
03/05/2024
Full time
Manager, Internal Audit - IT/Security Salary: open + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software. Security tools such as: CyberArk, Splunk, SailPoint Change management tools such as: ServiceNow, Jira, Confluence, GitHub Preferred Databases such as: Oracle, DB2, SQL Cloud-based solutions: AWS, Azure, Oracle Cloud, Workday Relevant Certifications Responsibilities Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality, and auditee experience.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
03/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
03/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Internal Audit and Information Security. Candidate will manage independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for defining the proper scope, approach, and quality are integrated into each audit and that regulatory, operational, and strategic risks are sufficiently mitigated by Management. This role will also be required to present recommendations for improvements to the Internal Audit Leadership and finding owners. In addition, as a manager you will own the coaching of your direct reports, developing their skills and supporting their career development. Responsibilities: Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit projects in accordance with the annual audit plan. Owning the audit quality, accuracy of results, and delivery in a timely manner. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Ability to clearly articulate professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Keeping current on leading practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Serving as a liaison with external parties and regulators to facilitate timely and efficient external reviews, knowledge transfer, and controls and process education. Supporting other department-wide activities such as but not limited to peer reviews of audit deliverables, policy and procedure development and refinement, etc. Lead and implement strategic initiatives related to new audit programs/processes, technology or other initiatives. Planning, leading and reporting for risk-based and special request audit assignments. Proactively identifying regulatory, operational, and/or strategic risks to the organization and deliver recommendations for improvements to senior leadership. Developing and maintaining effective relationships with business groups and leadership and partnering with management. Effectively lead audit staff, providing direction, clearly defined performance expectations, coaching and feedback, and recognition/motivation. Providing oversight and coaching to the team, both internal and/or co-sourced resources, confirming the delivery, quality and auditee experience. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Technical Skills: [Required] Microsoft Office applications [Required] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software [Required] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Required] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Azure, Oracle Cloud, Workday Education and/or Experience: [Required] Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 5+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certificates or Licenses: [One of these required] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Application Support Analyst - is required for a major international banking group supporting Front to Back Office within Capital Markets and Foreign Exchange. This will be a permanent position paying up to £80,000 per annum The business is currently undergoing a strategic transformation in the London office creating a global technology hub within the Bank. You will be joining as part of the first generation of strategic hires to assist in managing the business-critical FX applications, FX Cash as well as FX options and eFX for EMEA. The Role: You should come from a career background in supporting Capital Markets business applications with extensive knowledge of capital markets trading systems covering ideally FX. To be successful you will have experience within Murex within banking and have been involved working closely with 3rd party vendors as well as technical teams within a financial services environment as well as the Front Office support. Your technical knowledge should cover Scripting within SQL and Unix as well as supporting applications with Jira and Service Now. Skills: Extensive experience supporting Capital Markets and FX trading technology Knowledge working with Murex or WSS FX. Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the first generation of this strategic transformation You will be working very closely with the new IT Senior Manager and CIO with influence on the direction of the business moving to a smaller team with a big international footprint Joining at a key time in technology investment, onboarding new applications and decommissioning Legacy technology Hybrid working within a City of London Office Diverse international work culture Drop me a call to learn more!
03/05/2024
Full time
Senior Application Support Analyst - is required for a major international banking group supporting Front to Back Office within Capital Markets and Foreign Exchange. This will be a permanent position paying up to £80,000 per annum The business is currently undergoing a strategic transformation in the London office creating a global technology hub within the Bank. You will be joining as part of the first generation of strategic hires to assist in managing the business-critical FX applications, FX Cash as well as FX options and eFX for EMEA. The Role: You should come from a career background in supporting Capital Markets business applications with extensive knowledge of capital markets trading systems covering ideally FX. To be successful you will have experience within Murex within banking and have been involved working closely with 3rd party vendors as well as technical teams within a financial services environment as well as the Front Office support. Your technical knowledge should cover Scripting within SQL and Unix as well as supporting applications with Jira and Service Now. Skills: Extensive experience supporting Capital Markets and FX trading technology Knowledge working with Murex or WSS FX. Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the first generation of this strategic transformation You will be working very closely with the new IT Senior Manager and CIO with influence on the direction of the business moving to a smaller team with a big international footprint Joining at a key time in technology investment, onboarding new applications and decommissioning Legacy technology Hybrid working within a City of London Office Diverse international work culture Drop me a call to learn more!
IT Project Manager Initial freelance contract until end of 2024 + extensions 100% remote possible Our client: Provides High Performance Mixed Signal and Standard Product solutions that leverage its leading RF, Analog, Power Management, Interface, Security and Digital Processing expertise. These innovations are used in a wide range of automotive, identification, wireless infrastructure, lighting, industrial, mobile, consumer and computing applications. A global semiconductor company with operations in more than 45 countries, over 45.000 employees and a revenue of over $10 billion. Department: The department Generic IT Solutions is providing IT infrastructure Services and develops new advanced infrastructure services for our client. Services include IAAS, Connectivity & Telecom, Workplace and support, IAM, and collaboration. The operational services are provided by global external partners. On behalf of our client, the IT Infrastructure Solutions team develops solutions which include architecture, design, roadmap and infrastructure standards. The team is responsible for running IT improvement and innovation projects (eg SDDC, ), as well as globally service delivery management. Project/Job Summary: You will work on the Modern Workplace (Intune) and Linux projects and will be responsible for deploying the product into Production (enrolling new users, migrating existing ones, etc.). The definition of a Modern Workplace is an operational setup which has been professionally designed to meet both the physical and technological needs of both your business and its employees. A Modern Workplace drives company-wide business transformation by utilizing the latest Microsoft technology to power and streamline business operations and empower employees to do their best work around the clock. You will be part of a team managing the project through all phases of the product life cycle from definition to launch and as previously stated your responsibility will be for the deploy/launch phase You will work closely with a worldwide diverse group of engineers, vendors, and subcontractors. You will assist business managers and technical teams in overseeing adherence to established processes, scheduling, risk management, agendas, minutes, action item tracking and project reporting. Responsibilities: . Collaborate with stakeholders to understand their MDM/Linux needs and objectives. . Prepare weekly reports tracking project progress/stakeholder management. . Develop comprehensive project plans, timelines, and budgets. . Conduct risk assessment and develop mitigation strategies. . Serve as the primary point of contact, maintaining communication to provide project updates and concerns. . Manage expectations and ensure alignment between project stakeholders, including internal teams, external vendors and users. . Monitor project progress against established timelines and budgets. . Identify and address issues and risks proactively, implement corrective actions. . Work on the Adoption and Change area in order to prepare and facilitate the rollout. . Rollout/Deploy mobile device management and Linux throughout the estate (7k+ devices) . Ability to work in an agile environment and leading an agile team . Proficient in activity and resource planning - Excellent time management skills - Effective organization and team motivation skills - Experience with Organizational Change mgmt. and Stakeholder mgmt. practices Preferred Skills: . SAFe PO/PM certified . Experience with device management tools is a plus . Experience with project scheduling tools such as MS Project . MBA or business acumen . Experience in ServiceNow ticket platforms . Experience with O365/ProPlus Soft skills: . Excellent communication skills, both written and verbal . Excellent leadership skills . Detailed oriented self-motivated individual who adapts well to change . Candidate must be able to adjust work schedule when required to support morning or evening calls
03/05/2024
Project-based
IT Project Manager Initial freelance contract until end of 2024 + extensions 100% remote possible Our client: Provides High Performance Mixed Signal and Standard Product solutions that leverage its leading RF, Analog, Power Management, Interface, Security and Digital Processing expertise. These innovations are used in a wide range of automotive, identification, wireless infrastructure, lighting, industrial, mobile, consumer and computing applications. A global semiconductor company with operations in more than 45 countries, over 45.000 employees and a revenue of over $10 billion. Department: The department Generic IT Solutions is providing IT infrastructure Services and develops new advanced infrastructure services for our client. Services include IAAS, Connectivity & Telecom, Workplace and support, IAM, and collaboration. The operational services are provided by global external partners. On behalf of our client, the IT Infrastructure Solutions team develops solutions which include architecture, design, roadmap and infrastructure standards. The team is responsible for running IT improvement and innovation projects (eg SDDC, ), as well as globally service delivery management. Project/Job Summary: You will work on the Modern Workplace (Intune) and Linux projects and will be responsible for deploying the product into Production (enrolling new users, migrating existing ones, etc.). The definition of a Modern Workplace is an operational setup which has been professionally designed to meet both the physical and technological needs of both your business and its employees. A Modern Workplace drives company-wide business transformation by utilizing the latest Microsoft technology to power and streamline business operations and empower employees to do their best work around the clock. You will be part of a team managing the project through all phases of the product life cycle from definition to launch and as previously stated your responsibility will be for the deploy/launch phase You will work closely with a worldwide diverse group of engineers, vendors, and subcontractors. You will assist business managers and technical teams in overseeing adherence to established processes, scheduling, risk management, agendas, minutes, action item tracking and project reporting. Responsibilities: . Collaborate with stakeholders to understand their MDM/Linux needs and objectives. . Prepare weekly reports tracking project progress/stakeholder management. . Develop comprehensive project plans, timelines, and budgets. . Conduct risk assessment and develop mitigation strategies. . Serve as the primary point of contact, maintaining communication to provide project updates and concerns. . Manage expectations and ensure alignment between project stakeholders, including internal teams, external vendors and users. . Monitor project progress against established timelines and budgets. . Identify and address issues and risks proactively, implement corrective actions. . Work on the Adoption and Change area in order to prepare and facilitate the rollout. . Rollout/Deploy mobile device management and Linux throughout the estate (7k+ devices) . Ability to work in an agile environment and leading an agile team . Proficient in activity and resource planning - Excellent time management skills - Effective organization and team motivation skills - Experience with Organizational Change mgmt. and Stakeholder mgmt. practices Preferred Skills: . SAFe PO/PM certified . Experience with device management tools is a plus . Experience with project scheduling tools such as MS Project . MBA or business acumen . Experience in ServiceNow ticket platforms . Experience with O365/ProPlus Soft skills: . Excellent communication skills, both written and verbal . Excellent leadership skills . Detailed oriented self-motivated individual who adapts well to change . Candidate must be able to adjust work schedule when required to support morning or evening calls
Role: Head of engineering/product lead Salary: £70,000 - £75,000 approximately really depends on skills and experience Location: Dundee Onsite 3x days per week My client is looking for a head of engineering product lead. Will be responsible for taking small physical products to market in the electronics and mechanical sector in a harsh environment. You will need to deal with the manufactures and understand how the physical product is manufactured and understand the quality standards. If you have gone to field with a product this will be a huge advantage as you may need to re-engineer a product and complete root cause analysis and DFMA. Role description and purpose The Head of Product is a critical role. Its purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have several propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we have an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacturing units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
03/05/2024
Full time
Role: Head of engineering/product lead Salary: £70,000 - £75,000 approximately really depends on skills and experience Location: Dundee Onsite 3x days per week My client is looking for a head of engineering product lead. Will be responsible for taking small physical products to market in the electronics and mechanical sector in a harsh environment. You will need to deal with the manufactures and understand how the physical product is manufactured and understand the quality standards. If you have gone to field with a product this will be a huge advantage as you may need to re-engineer a product and complete root cause analysis and DFMA. Role description and purpose The Head of Product is a critical role. Its purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have several propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we have an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacturing units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
ARM (Advanced Resource Managers)
Corsham, Wiltshire
Lead Mechanical Engineer (Assembly, Integration & Testing) Corsham 12-month contract Paying up to £45p/h (Umbrella) ARM have partnered with an Aerospace client who are looking for an experienced AIT engineer to work out of their manufacturing site based in Corsham. As the AIT Lead Engineer, you'll be responsible for leading the Mechanical team and ensuring all engineering concepts are delivered to the shop floor. Responsibilities: * Leading a team of AIT engineers on specific projects as well as planning the mechanical team's activities on a weekly basis. * Responsible for the Mechanical Satellite element and lead the mechanical team on an ENS project through Phases 'A - E' * Produce specs from test requirements, write test plans, DDV, plans, AIT plans, test procedures, and test reports. * Control of all project MGSE, flight & support equipment * Produce MGSE requirement specs from test requirements, operating and maintaining MGSE. * Alignment - producing test procedures and operating and maintaining optical alignment equipment. * Designing test equipment, overseeing its manufacture, and commissioning * Mechanical handling of spacecraft, instruments, payloads, solar arrays, antennas etc * Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft levels. * Install and validate test instrumentation. * Support propulsion testing * Handling and installation of thermal hardware * Mechanical integration and testing of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads, and spacecraft and control the documentation associated with performing these tasks. * Pyrotechnic handling, installation, and safety * Plan and control the workload of the AIT team consisting of engineers and technicians. * Be able to travel overseas to work for short periods (typically 2-3 months, could be 6-7 months on occasions) * Be able to integrate quickly and easily into an AIT team. Experience required: * Appreciation of satellite integration processes and project phases * Use of SAP or other ERP System * Understanding of build documentation and the need for it * Driving build quality through review of processes and implementation of improvements * Managing a team during day-to-day activities ensuring work is completed on time and the correct standard. * Controlling and delivery of projects to budget and schedule * Face-to-face dealings with customers and suppliers * Worked in volatile, high-pressure environments to resolve technical and personnel conflicts. * Spacecraft Mechanical testing on prime projects is essential. * Leading other team members * Production of MGSE specs and operation of MGSE and flight HW * Production of high-quality documentation (test specs, test plans, test procedures, AIT Plans, DDV plans) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
03/05/2024
Project-based
Lead Mechanical Engineer (Assembly, Integration & Testing) Corsham 12-month contract Paying up to £45p/h (Umbrella) ARM have partnered with an Aerospace client who are looking for an experienced AIT engineer to work out of their manufacturing site based in Corsham. As the AIT Lead Engineer, you'll be responsible for leading the Mechanical team and ensuring all engineering concepts are delivered to the shop floor. Responsibilities: * Leading a team of AIT engineers on specific projects as well as planning the mechanical team's activities on a weekly basis. * Responsible for the Mechanical Satellite element and lead the mechanical team on an ENS project through Phases 'A - E' * Produce specs from test requirements, write test plans, DDV, plans, AIT plans, test procedures, and test reports. * Control of all project MGSE, flight & support equipment * Produce MGSE requirement specs from test requirements, operating and maintaining MGSE. * Alignment - producing test procedures and operating and maintaining optical alignment equipment. * Designing test equipment, overseeing its manufacture, and commissioning * Mechanical handling of spacecraft, instruments, payloads, solar arrays, antennas etc * Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft levels. * Install and validate test instrumentation. * Support propulsion testing * Handling and installation of thermal hardware * Mechanical integration and testing of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads, and spacecraft and control the documentation associated with performing these tasks. * Pyrotechnic handling, installation, and safety * Plan and control the workload of the AIT team consisting of engineers and technicians. * Be able to travel overseas to work for short periods (typically 2-3 months, could be 6-7 months on occasions) * Be able to integrate quickly and easily into an AIT team. Experience required: * Appreciation of satellite integration processes and project phases * Use of SAP or other ERP System * Understanding of build documentation and the need for it * Driving build quality through review of processes and implementation of improvements * Managing a team during day-to-day activities ensuring work is completed on time and the correct standard. * Controlling and delivery of projects to budget and schedule * Face-to-face dealings with customers and suppliers * Worked in volatile, high-pressure environments to resolve technical and personnel conflicts. * Spacecraft Mechanical testing on prime projects is essential. * Leading other team members * Production of MGSE specs and operation of MGSE and flight HW * Production of high-quality documentation (test specs, test plans, test procedures, AIT Plans, DDV plans) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ARM (Advanced Resource Managers)
Stevenage, Hertfordshire
Mechanical Engineer (Assembly, Integration & Testing) Stevenage 12-month contract Paying up to £35p/h (Umbrella) ARM has partnered with an Aerospace client who is looking for an experienced Mechanical Engineer (AIT) to work out of their manufacturing site based in Stevenage. As the AIT Mechanical Engineer, you'll be responsible for providing support on writing processes, plans, and procedures in 3D Experience for the production of Satellites and payloads. This includes supporting hardware assembly on the Satellites such as black boxes, Solar Array, and structure panels. Supporting Satellite environmental testing at the test facility. Responsibilities: * Support to the customization phase starting at the project kick-off. * Support project DMU (Digital mock-up/design for manufacture) sessions to ensure design for manufacture. * Lead the installation of Satellite appendages and applicable integration flows and preparation. * Oversee unit installation activities on the Satellite. * Support quality reviews, conduct PFMEA and Root Cause Analysis * Support in the creation of re-work instructions based on project requirements and identify parts and tooling required to carry them out. * Design of tooling/build aids for assembly execution * Support to R&D * Training module creation and maintenance. Experience required: * Minimum of HNC level in a Mechanical engineering discipline * Good planning skills and process competence, (MRP system experience an advantage) * Satellite Appendage installation process (Solar Array, reflectors, antennas, deployable systems). * Good understanding and detailed experience of complex mechanical systems. * Lean manufacturing techniques including 5S, root cause analysis, and continuous improvement. * Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft levels. * Handling and installation of thermal hardware (heaters, thermistors) * Mechanical integration of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads, and spacecraft and control the documentation/process associated with performing these * Previous experience with payload builds is a distinct advantage. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
03/05/2024
Project-based
Mechanical Engineer (Assembly, Integration & Testing) Stevenage 12-month contract Paying up to £35p/h (Umbrella) ARM has partnered with an Aerospace client who is looking for an experienced Mechanical Engineer (AIT) to work out of their manufacturing site based in Stevenage. As the AIT Mechanical Engineer, you'll be responsible for providing support on writing processes, plans, and procedures in 3D Experience for the production of Satellites and payloads. This includes supporting hardware assembly on the Satellites such as black boxes, Solar Array, and structure panels. Supporting Satellite environmental testing at the test facility. Responsibilities: * Support to the customization phase starting at the project kick-off. * Support project DMU (Digital mock-up/design for manufacture) sessions to ensure design for manufacture. * Lead the installation of Satellite appendages and applicable integration flows and preparation. * Oversee unit installation activities on the Satellite. * Support quality reviews, conduct PFMEA and Root Cause Analysis * Support in the creation of re-work instructions based on project requirements and identify parts and tooling required to carry them out. * Design of tooling/build aids for assembly execution * Support to R&D * Training module creation and maintenance. Experience required: * Minimum of HNC level in a Mechanical engineering discipline * Good planning skills and process competence, (MRP system experience an advantage) * Satellite Appendage installation process (Solar Array, reflectors, antennas, deployable systems). * Good understanding and detailed experience of complex mechanical systems. * Lean manufacturing techniques including 5S, root cause analysis, and continuous improvement. * Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft levels. * Handling and installation of thermal hardware (heaters, thermistors) * Mechanical integration of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads, and spacecraft and control the documentation/process associated with performing these * Previous experience with payload builds is a distinct advantage. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Technical Writer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a key client. You will work closely with the Senior Technical Writer to create effective and impactful: Technical documentation User manuals/guidelines Brochures Documentation packs Additionally, you will also: Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Remote working. Please apply now for immediate consideration.
03/05/2024
Project-based
Technical Writer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a key client. You will work closely with the Senior Technical Writer to create effective and impactful: Technical documentation User manuals/guidelines Brochures Documentation packs Additionally, you will also: Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Remote working. Please apply now for immediate consideration.
Dynamics 365 And Power Platform Developer 6 months Remote £Negotiable - INSIDE IR35 What you'll be doing: *Deliver innovative Dynamics 365 CE and Power Platform solutions through all stages of the development life cycle Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
03/05/2024
Project-based
Dynamics 365 And Power Platform Developer 6 months Remote £Negotiable - INSIDE IR35 What you'll be doing: *Deliver innovative Dynamics 365 CE and Power Platform solutions through all stages of the development life cycle Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Service Desk Manager The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents, major incidents, problems and requests, ensuring effective communication at all times. On a day-to-day basis the IT Service Desk Manager is responsible for the effective management of the IT Service Desk, delivering end user support to all regional operating companies, construction and sales sites. Services are delivered during business operating hours including weekends where agreed. All incidents, major incidents, requests and problems are effectively logged, responded to and resolved within SLA. Working with the IT Service Design and Operations Manager to monitor service performance and drive continuous service improvement. Deliver effective fulfilment of service requests to SLA's. Coach and mentor the team including resource management with a view to exceeding customer expectations.
03/05/2024
Full time
Service Desk Manager The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents, major incidents, problems and requests, ensuring effective communication at all times. On a day-to-day basis the IT Service Desk Manager is responsible for the effective management of the IT Service Desk, delivering end user support to all regional operating companies, construction and sales sites. Services are delivered during business operating hours including weekends where agreed. All incidents, major incidents, requests and problems are effectively logged, responded to and resolved within SLA. Working with the IT Service Design and Operations Manager to monitor service performance and drive continuous service improvement. Deliver effective fulfilment of service requests to SLA's. Coach and mentor the team including resource management with a view to exceeding customer expectations.
Technical Writer - Banking/remote Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer to create an effective and impactful: Technical documentation, User manuals/guidelines, Brochures, Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
03/05/2024
Project-based
Technical Writer - Banking/remote Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer to create an effective and impactful: Technical documentation, User manuals/guidelines, Brochures, Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
03/05/2024
Full time
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
We are looking for OMP Supply Chain Functional Consultant Project Introduction Supply Chain Business Technology Product Lines are responsible for the technological direction across business segments and serve as a critical point of contact for the business. As a Functional Consultant, you will work with the Pharma Plan Excellence and Operational Business Teams to identify, analyse and prioritize solutions for your product line and own the consistent implementation of these solutions across the business You will need to continuously improve our processes and solutions ensuring that value is realized by the business through the JJT solution and capabilities You will have a view of external Supply Chain IT capabilities in the market and how they can be applied to drive business value for the company. In this role, you will be part of a strong team for Pharma Foundational Planning Systems and Solutions Product Line and You will be responsible for developing and articulating our products and roadmaps and support the implementation of our large program portfolio . You will collaborate closely with our business partners to continually improve our end to end planning processes Job description: Support the implementation of product roadmaps and priorities for Innovative Medicine (IM) Planning products Globally including platforms and applications. Understand the business's needs and priorities from the product, support management of our intake and prioritization process. Understands development estimates and how levels of effort impact the priority of requirements. Where required with the Technical Product Owner (TPO) and Global Process Manager (GPM) support capacity and release planning including aligning to any project or other High-Performance Teams (HPT) team timelines. Responsible for ensuring Enhancements are aligned to our product vision work within the Product/HPT with implementation partners and the business to ensure these are efficiently developed aligned to the Job to be done following our Systems Development Life Cycle (SDLC) whilst ensuring high quality standards. Negotiate with the business to see what items (story points) are built and which are backlogged based on capacity. Become expert in eliciting and documenting user requirements/stories and acceptance criteria ensuring this address the problem statement for any new changes. Responsible for project oversight of product development initiatives. Conduct effective impact assessments for any changes and ensure test scope address any identified risk, that this is reflected in the design of test scripts. Support investigation and resolution of escalated incident and problem tickets including Root Cause Analysis (RCA) Qualifications: 8 years of technology experience, with some business supply chain experience ideally in a planning environment (OMP systems) within a manufacturing company, preferably in the healthcare industry. Functional and technical experience within IT in E2E Supply chain processes and applications - eg, Demand Planning, Supply Network Planning, Advanced planning capabilities Ideally OMP Experience of working in projects deploying planning systems or complex data management processes Some level of SAP S4/ECC org design and data definitions end user or project work ideally Material Management (MM) certified. Experience working with/managing large, culturally diverse, global teams. Experience driving business value through information technology. Ability to successfully lead multiple critical priorities/issues. Experience in working with multiple partners within a Matrix organization. Ability to coach/grow peers and team members. Must-Have SupplyChain processes, Pharma & Planning experience (preferably OMP) Nice2Have Life Sciences and/or Pharma experience. Work-mode 100% remote but able to also work US-EST time-zone Start May 2024 Call for further details
03/05/2024
Project-based
We are looking for OMP Supply Chain Functional Consultant Project Introduction Supply Chain Business Technology Product Lines are responsible for the technological direction across business segments and serve as a critical point of contact for the business. As a Functional Consultant, you will work with the Pharma Plan Excellence and Operational Business Teams to identify, analyse and prioritize solutions for your product line and own the consistent implementation of these solutions across the business You will need to continuously improve our processes and solutions ensuring that value is realized by the business through the JJT solution and capabilities You will have a view of external Supply Chain IT capabilities in the market and how they can be applied to drive business value for the company. In this role, you will be part of a strong team for Pharma Foundational Planning Systems and Solutions Product Line and You will be responsible for developing and articulating our products and roadmaps and support the implementation of our large program portfolio . You will collaborate closely with our business partners to continually improve our end to end planning processes Job description: Support the implementation of product roadmaps and priorities for Innovative Medicine (IM) Planning products Globally including platforms and applications. Understand the business's needs and priorities from the product, support management of our intake and prioritization process. Understands development estimates and how levels of effort impact the priority of requirements. Where required with the Technical Product Owner (TPO) and Global Process Manager (GPM) support capacity and release planning including aligning to any project or other High-Performance Teams (HPT) team timelines. Responsible for ensuring Enhancements are aligned to our product vision work within the Product/HPT with implementation partners and the business to ensure these are efficiently developed aligned to the Job to be done following our Systems Development Life Cycle (SDLC) whilst ensuring high quality standards. Negotiate with the business to see what items (story points) are built and which are backlogged based on capacity. Become expert in eliciting and documenting user requirements/stories and acceptance criteria ensuring this address the problem statement for any new changes. Responsible for project oversight of product development initiatives. Conduct effective impact assessments for any changes and ensure test scope address any identified risk, that this is reflected in the design of test scripts. Support investigation and resolution of escalated incident and problem tickets including Root Cause Analysis (RCA) Qualifications: 8 years of technology experience, with some business supply chain experience ideally in a planning environment (OMP systems) within a manufacturing company, preferably in the healthcare industry. Functional and technical experience within IT in E2E Supply chain processes and applications - eg, Demand Planning, Supply Network Planning, Advanced planning capabilities Ideally OMP Experience of working in projects deploying planning systems or complex data management processes Some level of SAP S4/ECC org design and data definitions end user or project work ideally Material Management (MM) certified. Experience working with/managing large, culturally diverse, global teams. Experience driving business value through information technology. Ability to successfully lead multiple critical priorities/issues. Experience in working with multiple partners within a Matrix organization. Ability to coach/grow peers and team members. Must-Have SupplyChain processes, Pharma & Planning experience (preferably OMP) Nice2Have Life Sciences and/or Pharma experience. Work-mode 100% remote but able to also work US-EST time-zone Start May 2024 Call for further details
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
02/05/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
NO SPONSORSHIP Oracle Applications DBA Tech Lead/Manage Extremely hands on position, managing one person They have to have some sort of prior supervisory or hands on management experience SALARY: $175K PLUS 10% BONUS LOCATION: CHELMSFORD, MA (5 DAYS ONSITE) Looking for a candidate with strong communication skills. This is all about oracle EBS 11i/r12. You will need 10+ years E-business suite cloud platform, oracle ERP applications suite. Job Summary Immediate need for a Senior Manager Oracle Applications DBA to join our team in Chelmsford, MA. This is an exciting Full time opportunity to work in a fast-paced team environment. The selected candidate will ensure production uptime service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Required/Preferred Education and Experience Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Knowledge, Skills and Abilities Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
02/05/2024
Full time
NO SPONSORSHIP Oracle Applications DBA Tech Lead/Manage Extremely hands on position, managing one person They have to have some sort of prior supervisory or hands on management experience SALARY: $175K PLUS 10% BONUS LOCATION: CHELMSFORD, MA (5 DAYS ONSITE) Looking for a candidate with strong communication skills. This is all about oracle EBS 11i/r12. You will need 10+ years E-business suite cloud platform, oracle ERP applications suite. Job Summary Immediate need for a Senior Manager Oracle Applications DBA to join our team in Chelmsford, MA. This is an exciting Full time opportunity to work in a fast-paced team environment. The selected candidate will ensure production uptime service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Required/Preferred Education and Experience Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Knowledge, Skills and Abilities Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.