You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
03/05/2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission. Under the leadership of our President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. Digital & Technology at UAL is on an exciting journey, shifting from a technology-centric to a user-centric approach, investing in the people and processes enabled by digital and transforming the student and staff experience. The VLE Technical Operations Manager is a new role in the Teaching and Learning Product team, and will play a pivotal role in enhancing Student Experience, through ensuring the technical operations of UAL's Virtual Learning Environment (Moodle), along with other Teaching and Learning products. Reporting to the DevOps Manager, you will ensure the team is delivering on day-to-day 3rd line support issues, managing server upgrades, and broader infrastructure/hosting requirements. Alongside this, you'll work closely with colleagues who focus on Development and Support to ensure effective resolution of issues and change delivery. More broadly, you will provide technical leadership, build and maintain key stakeholder relationships and lead on major incident response ensuring functionality of the University's VLE. You will also play a key role supporting our DevOps maturity focusing on maintaining and improving operational excellence. Core Skills Experience with web applications and the infrastructure/hosting requirements (for example Moodle, WordPress or other learning management systems or content management systems) Strong knowledge of customer centric service management processes Experience with web hosting platforms and security standards (eg Apache) Demonstrated ability to adapt to an ever-changing technical landscape. Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services. Demonstrable experience of driving and championing new ways of working while bringing people along with you UAL is a world-class university, shaping the creative industries worldwide, and staff have access to a range of benefits, which recognise and reward the contributions they make, including: Competitive salary package of up to £68,406 per annum 34 days annual leave plus public holidays Generous, defined benefit pension scheme Family-friendly policies, including 26 weeks of full maternity or paternity pay Closing date: Monday 20th May Interviews will take place virtually on Wednesday 29/Thursday 30th May Hays Technology have been appointed by UAL to manage the recruitment of this role. For all enquiries, please contact Daniel Friedman at Hays Technology Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/05/2024
Full time
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission. Under the leadership of our President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. Digital & Technology at UAL is on an exciting journey, shifting from a technology-centric to a user-centric approach, investing in the people and processes enabled by digital and transforming the student and staff experience. The VLE Technical Operations Manager is a new role in the Teaching and Learning Product team, and will play a pivotal role in enhancing Student Experience, through ensuring the technical operations of UAL's Virtual Learning Environment (Moodle), along with other Teaching and Learning products. Reporting to the DevOps Manager, you will ensure the team is delivering on day-to-day 3rd line support issues, managing server upgrades, and broader infrastructure/hosting requirements. Alongside this, you'll work closely with colleagues who focus on Development and Support to ensure effective resolution of issues and change delivery. More broadly, you will provide technical leadership, build and maintain key stakeholder relationships and lead on major incident response ensuring functionality of the University's VLE. You will also play a key role supporting our DevOps maturity focusing on maintaining and improving operational excellence. Core Skills Experience with web applications and the infrastructure/hosting requirements (for example Moodle, WordPress or other learning management systems or content management systems) Strong knowledge of customer centric service management processes Experience with web hosting platforms and security standards (eg Apache) Demonstrated ability to adapt to an ever-changing technical landscape. Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services. Demonstrable experience of driving and championing new ways of working while bringing people along with you UAL is a world-class university, shaping the creative industries worldwide, and staff have access to a range of benefits, which recognise and reward the contributions they make, including: Competitive salary package of up to £68,406 per annum 34 days annual leave plus public holidays Generous, defined benefit pension scheme Family-friendly policies, including 26 weeks of full maternity or paternity pay Closing date: Monday 20th May Interviews will take place virtually on Wednesday 29/Thursday 30th May Hays Technology have been appointed by UAL to manage the recruitment of this role. For all enquiries, please contact Daniel Friedman at Hays Technology Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
03/05/2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background/Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People/HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower® SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower® platform, aligned with product strategy and business objectives + Oversee the development life cycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower® platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development life cycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What's on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
IT Business Partner - West Midlands - Permanent - £65k+ Our market leading client is looking to recruit two IT Business Partners to come in and work in a permanent capacity helping the business in achieving their growth goals from an IT perspective Responsibilities Act as the primary point of contact between the IT department and key business stakeholders Develop and maintain strong relationships with business units to understand their needs and ensure they receive effective service support Ensure business needs are captured, analysed and translated into effective solutions Facilitate communication between business units and IT to ensure timely resolution of IT related issues. Analyse business processes to identify opportunities for improvement Stay up to date with current and emerging technology trends, and provide recommendations on how they can be applied to improve business operations Key Skills and Experience Proven experience in IT business relationship management Strong understanding of business processes and IT systems Proven experience in customer relationship management and business analysis Excellent leadership, interpersonal and communication skills. Ability to work independently and as part of a team Strong problem-solving and analytical skills Solid understanding of business process mapping Experience in Project management life cycle and how to manage a project. Skills and how to document and lead continuous improvement plans. Experience in Service reporting and KPI. Organised with strong attention to detail and ability to prioritise IT Business Partner - West Midlands - Permanent - £65k+ Job Title: IT Business Partner Location: West Midlands, UK Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
03/05/2024
Full time
IT Business Partner - West Midlands - Permanent - £65k+ Our market leading client is looking to recruit two IT Business Partners to come in and work in a permanent capacity helping the business in achieving their growth goals from an IT perspective Responsibilities Act as the primary point of contact between the IT department and key business stakeholders Develop and maintain strong relationships with business units to understand their needs and ensure they receive effective service support Ensure business needs are captured, analysed and translated into effective solutions Facilitate communication between business units and IT to ensure timely resolution of IT related issues. Analyse business processes to identify opportunities for improvement Stay up to date with current and emerging technology trends, and provide recommendations on how they can be applied to improve business operations Key Skills and Experience Proven experience in IT business relationship management Strong understanding of business processes and IT systems Proven experience in customer relationship management and business analysis Excellent leadership, interpersonal and communication skills. Ability to work independently and as part of a team Strong problem-solving and analytical skills Solid understanding of business process mapping Experience in Project management life cycle and how to manage a project. Skills and how to document and lead continuous improvement plans. Experience in Service reporting and KPI. Organised with strong attention to detail and ability to prioritise IT Business Partner - West Midlands - Permanent - £65k+ Job Title: IT Business Partner Location: West Midlands, UK Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
03/05/2024
Full time
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the companies vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. If you feel that you are a suitable candidate for this role or are keen to hear more. Please email a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Contract Opportunity Anaplan Reporting Consultant 3 month Outside IR35 Contract Hybrid - 1 day in the office - Brimingham £500-600 per day My client are currently recruiting an Anaplan Reporting Consultant on a contract basis to assist with the implementation of Anaplan across the business. My client is currently working with a leading Anaplan partner however, require an Anaplan Reporting Consultant to implement and roll out Anaplan reports across the organisation. Additionally, this role will have a focus on upskilling their internal team, therefore experience of training end users is essential. Essential Skills: Advanced Anaplan experienced - minimum Anaplan Model Builder L2 but L3/Solution Architect desirable Significant experience of reporting and building models within Anaplan Extensive experience with training end users Excellent stakeholder management skills Significant experience of requirements gathering and documentation Desirable Skills: Experience with Power BI Experience with SAP BW Experience integrating Anaplan into wider IT environments Your application with Sentinel Sentinel is an award-winning technology recruitment and consulting company with offices in the UK, Czech Republic, and Switzerland. We work with global brands, ambitious start-ups, and leading recruitment outsourcers, ensuring access to exceptional talent through permanent, contingent labour, and statement of work services. We aspire to provide great service to all applicants. If we think you're right for the role, we'll be in touch as soon as possible. To apply for this role or more information, please apply with your up to date CV below or email (see below) Anaplanner/Anaplan Developer/Anaplan Specialist/Anaplan Analyst/Anaplan Model Builder/Systems Accountant/Finance Systems Accountant/Finance Systems Consultant/Finance Systems Accountant/Finance Systems Specialist/Solution Architech/Master Anaplanner/Reporting Analyst/Finance Report Consultant/Reporting Consultant
03/05/2024
Project-based
Contract Opportunity Anaplan Reporting Consultant 3 month Outside IR35 Contract Hybrid - 1 day in the office - Brimingham £500-600 per day My client are currently recruiting an Anaplan Reporting Consultant on a contract basis to assist with the implementation of Anaplan across the business. My client is currently working with a leading Anaplan partner however, require an Anaplan Reporting Consultant to implement and roll out Anaplan reports across the organisation. Additionally, this role will have a focus on upskilling their internal team, therefore experience of training end users is essential. Essential Skills: Advanced Anaplan experienced - minimum Anaplan Model Builder L2 but L3/Solution Architect desirable Significant experience of reporting and building models within Anaplan Extensive experience with training end users Excellent stakeholder management skills Significant experience of requirements gathering and documentation Desirable Skills: Experience with Power BI Experience with SAP BW Experience integrating Anaplan into wider IT environments Your application with Sentinel Sentinel is an award-winning technology recruitment and consulting company with offices in the UK, Czech Republic, and Switzerland. We work with global brands, ambitious start-ups, and leading recruitment outsourcers, ensuring access to exceptional talent through permanent, contingent labour, and statement of work services. We aspire to provide great service to all applicants. If we think you're right for the role, we'll be in touch as soon as possible. To apply for this role or more information, please apply with your up to date CV below or email (see below) Anaplanner/Anaplan Developer/Anaplan Specialist/Anaplan Analyst/Anaplan Model Builder/Systems Accountant/Finance Systems Accountant/Finance Systems Consultant/Finance Systems Accountant/Finance Systems Specialist/Solution Architech/Master Anaplanner/Reporting Analyst/Finance Report Consultant/Reporting Consultant
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
02/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Oracle Applications DBA Tech Lead/Manager. This is a hands-on tech lead/manager. They will focus on all Oracle ERP applications and will focus heavily on Oracle EBS (11i/R12). This company is looking for someone with heavy Oracle Fusion Cloud experience. Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud. Work with multiple application teams and developers.
Description: Since our establishment in 1990, Methods has worked with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to deliver value to our customers through effective application of digital thinking and technology change. Methods was acquired by ALTEN Plc (a French multi-national Engineering and IT company) in 2022. Our strategy is to deliver profitable, sustainable growth; expanding ALTEN's Enterprise IT Service capabilities in the UK for both public and private sector customers. Our TDSE (Technical Delivery and Software Engineering) portfolio is a key part of Methods' growth strategy, focusing on software and cloud engineering, consultancy, and technical architecture. Our aim is to deliver value by delivering high-quality solutions, built on a DevOps culture and continuous delivery principles to support digital, data and technology transformation. The business has grown rapidly (from startup in 2019 to just under £30m turnover in 2022-3) and targets profitable growth over the next 5 years as part of ALTEN's global expansion strategy. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share knowledge and solve problems. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Summary Methods is seeking a Senior Developer to join our growing software engineering team. As a Senior Developer at Methods you will be expected to work on client projects delivering high quality software. You will be expected to feed in to design decisions, help promote best working practices, carry out code reviews, take part in sprint ceremonies and be part of meetings with client stakeholders as required. Away from project work you will be given time for personal development and will be expected to keep improving existing skills and learning new technologies. You will also be asked at times to provide input into bids for new work. Responsibilities Designing and developing high-quality web applications Collaborating with cross-functional teams to gather requirements and define project scopes Implementing innovative solutions to meet project objectives and deliverables Working with Front End developers to integrate user interfaces with Back End functionalities Conducting code reviews and ensuring code quality and best practices Troubleshooting and debugging applications to identify and fix issues Sharing knowledge and providing support to other developers Keeping up-to-date with the latest industry trends and technologies Assisting with writing bids Requirements Extensive .NET C# Experience with NodeJS development Experience developing secure web services and RESTful APIs Experience with Front End technologies such as HTML, CSS, and JavaScript Experience of software testing best practices (TDD, BDD) Familiarity with relational and non-relational databases Experience with continuous integration and deployment Familiarity with cloud platforms (AWS, Azure or GCP) Additional This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of Have you lived in the UK for the last 5 years? Have you travelled outside of the UK for more than 28 days in the last 12 months? If yes, please ask for further details: Dates, location, reason for travel Have you had any extended periods of travel over 3 months in the last 5 years? If yes, please ask for further details: Dates, location, reason for travel Do you have dual nationality or any former nationalities? Are you willing to go through the vetting process for SC? This will be discussed with you at interview. This role is mainly home-based with occasional travel to the office. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring, and thought-provoking leadership A supportive and collaborative environment As well as this we offer: Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website.
02/05/2024
Full time
Description: Since our establishment in 1990, Methods has worked with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to deliver value to our customers through effective application of digital thinking and technology change. Methods was acquired by ALTEN Plc (a French multi-national Engineering and IT company) in 2022. Our strategy is to deliver profitable, sustainable growth; expanding ALTEN's Enterprise IT Service capabilities in the UK for both public and private sector customers. Our TDSE (Technical Delivery and Software Engineering) portfolio is a key part of Methods' growth strategy, focusing on software and cloud engineering, consultancy, and technical architecture. Our aim is to deliver value by delivering high-quality solutions, built on a DevOps culture and continuous delivery principles to support digital, data and technology transformation. The business has grown rapidly (from startup in 2019 to just under £30m turnover in 2022-3) and targets profitable growth over the next 5 years as part of ALTEN's global expansion strategy. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share knowledge and solve problems. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Summary Methods is seeking a Senior Developer to join our growing software engineering team. As a Senior Developer at Methods you will be expected to work on client projects delivering high quality software. You will be expected to feed in to design decisions, help promote best working practices, carry out code reviews, take part in sprint ceremonies and be part of meetings with client stakeholders as required. Away from project work you will be given time for personal development and will be expected to keep improving existing skills and learning new technologies. You will also be asked at times to provide input into bids for new work. Responsibilities Designing and developing high-quality web applications Collaborating with cross-functional teams to gather requirements and define project scopes Implementing innovative solutions to meet project objectives and deliverables Working with Front End developers to integrate user interfaces with Back End functionalities Conducting code reviews and ensuring code quality and best practices Troubleshooting and debugging applications to identify and fix issues Sharing knowledge and providing support to other developers Keeping up-to-date with the latest industry trends and technologies Assisting with writing bids Requirements Extensive .NET C# Experience with NodeJS development Experience developing secure web services and RESTful APIs Experience with Front End technologies such as HTML, CSS, and JavaScript Experience of software testing best practices (TDD, BDD) Familiarity with relational and non-relational databases Experience with continuous integration and deployment Familiarity with cloud platforms (AWS, Azure or GCP) Additional This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of Have you lived in the UK for the last 5 years? Have you travelled outside of the UK for more than 28 days in the last 12 months? If yes, please ask for further details: Dates, location, reason for travel Have you had any extended periods of travel over 3 months in the last 5 years? If yes, please ask for further details: Dates, location, reason for travel Do you have dual nationality or any former nationalities? Are you willing to go through the vetting process for SC? This will be discussed with you at interview. This role is mainly home-based with occasional travel to the office. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect: Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring, and thought-provoking leadership A supportive and collaborative environment As well as this we offer: Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website.
Category Buyer Contract length: 2 years contract with high potential transitioning to permanent Working setting: Hybrid - 3 days/week on-site Working hours: Mon-Thu (full business hours), Friday (half day) Location: Peterlee (25% UK/EU travel) Role Responsibility: Sourcing strategy, cost management, contract negotiation, supplier relationships, assurance of supply, supplier risk sensing, audits processes, etc. Job Role Expectations | Functional/Technical Skills | Soft Skills: Sourcing - Responsible and accountable for directing the development, and/or communication and implementation of a site, regional, or worldwide sourcing strategy. Responsible for managing policies, agreements, source catalogs, and special purchasing programs, and supporting specific Product line(s) NPI programs. Accountable for the liaison with the corresponding Category/Platform based Buyers. Leadership - Provides leadership for sourcing, logistics and resource management decisions. Lead continuous improvement initiatives and purchasing new product introduction activities within Purchasing. Demonstrates leadership in recognizing the potential for cost and inventory reductions, and quality improvement; as well as responsibility for soundness of business proposals and risk assessment. Mentors and develops other Buyers, SQEs, and Purchasing Analysts (where assigned). Promotes the highest level of professionalism and business ethics. Strategy - Tools and Techniques of 6 Sigma will be required and may be attained by Black Belt, Green Belt, Project Sponsor, or other 6 Sigma related training programs. Develops and leads 6 Sigma Strategic Sourcing teams to fully understand the current performance of the supply base, evaluate strategic options, decide a course of action, and begin implementation. Must also have strong knowledge of the product, NPI, Manufacturing, Supply Chain and Category Strategies. Customers - Manages suppliers delivering into many company facilities. Typical internal customers include contacts at all organization levels, worldwide. Solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. The role identifies and satisfies Critical Customer Requirements (CCR), managing Product expectations for Global Purchasing to deliver benefits required to sustain a competitive advantage. Supplier Development - Collaborates with Supplier Development Engineers to ensure continuous improvement in QCLDM with key suppliers. Builds and fosters mutually beneficial supplier relationships at all organizational levels. Analytical (descriptive), problem solving, and project leadership expertise. Effective communicator/ability to build effective relationships. Understanding of Lean Manufacturing principles as applied by the company and our suppliers. Negotiation skills, able to interpret, analyze and negotiate contractual cost elements. Business Acumen - P&L understanding/micro & macro economics. Growth/entrepreneur mindset Key Experiences : Purchasing, logistics, manufacturing, and/or engineering Category team or product team experience Project leadership experience Understanding of Lean Manufacturing principles and Continuous Process Improvement (CPI) Understanding of QCLDM Knowledge of purchasing strategy and supplier sourcing strategies Software experience using MS Office, SAP (nice to have),etc. Minimum 3 years of Procurement experience Future Experiences : Develop, communicate and implement worldwide sourcing strategy Deliver a lean, responsive and resilient material and services flow Meet defined response time, cost, quality and lean targets enabling optimal and efficient facility operations Set the vision for global supply network solutions to meet enterprise or business unit needs Collaborate with senior stakeholders Candidate must be based in UK, there is no relocation package or visa sponsorship offered. Job Title: Category Buyer Location: Peterlee, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
02/05/2024
Project-based
Category Buyer Contract length: 2 years contract with high potential transitioning to permanent Working setting: Hybrid - 3 days/week on-site Working hours: Mon-Thu (full business hours), Friday (half day) Location: Peterlee (25% UK/EU travel) Role Responsibility: Sourcing strategy, cost management, contract negotiation, supplier relationships, assurance of supply, supplier risk sensing, audits processes, etc. Job Role Expectations | Functional/Technical Skills | Soft Skills: Sourcing - Responsible and accountable for directing the development, and/or communication and implementation of a site, regional, or worldwide sourcing strategy. Responsible for managing policies, agreements, source catalogs, and special purchasing programs, and supporting specific Product line(s) NPI programs. Accountable for the liaison with the corresponding Category/Platform based Buyers. Leadership - Provides leadership for sourcing, logistics and resource management decisions. Lead continuous improvement initiatives and purchasing new product introduction activities within Purchasing. Demonstrates leadership in recognizing the potential for cost and inventory reductions, and quality improvement; as well as responsibility for soundness of business proposals and risk assessment. Mentors and develops other Buyers, SQEs, and Purchasing Analysts (where assigned). Promotes the highest level of professionalism and business ethics. Strategy - Tools and Techniques of 6 Sigma will be required and may be attained by Black Belt, Green Belt, Project Sponsor, or other 6 Sigma related training programs. Develops and leads 6 Sigma Strategic Sourcing teams to fully understand the current performance of the supply base, evaluate strategic options, decide a course of action, and begin implementation. Must also have strong knowledge of the product, NPI, Manufacturing, Supply Chain and Category Strategies. Customers - Manages suppliers delivering into many company facilities. Typical internal customers include contacts at all organization levels, worldwide. Solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. The role identifies and satisfies Critical Customer Requirements (CCR), managing Product expectations for Global Purchasing to deliver benefits required to sustain a competitive advantage. Supplier Development - Collaborates with Supplier Development Engineers to ensure continuous improvement in QCLDM with key suppliers. Builds and fosters mutually beneficial supplier relationships at all organizational levels. Analytical (descriptive), problem solving, and project leadership expertise. Effective communicator/ability to build effective relationships. Understanding of Lean Manufacturing principles as applied by the company and our suppliers. Negotiation skills, able to interpret, analyze and negotiate contractual cost elements. Business Acumen - P&L understanding/micro & macro economics. Growth/entrepreneur mindset Key Experiences : Purchasing, logistics, manufacturing, and/or engineering Category team or product team experience Project leadership experience Understanding of Lean Manufacturing principles and Continuous Process Improvement (CPI) Understanding of QCLDM Knowledge of purchasing strategy and supplier sourcing strategies Software experience using MS Office, SAP (nice to have),etc. Minimum 3 years of Procurement experience Future Experiences : Develop, communicate and implement worldwide sourcing strategy Deliver a lean, responsive and resilient material and services flow Meet defined response time, cost, quality and lean targets enabling optimal and efficient facility operations Set the vision for global supply network solutions to meet enterprise or business unit needs Collaborate with senior stakeholders Candidate must be based in UK, there is no relocation package or visa sponsorship offered. Job Title: Category Buyer Location: Peterlee, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to the website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Lead IT Engineer Leeds-with travel around Yorkshire £31,000 to £34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
30/04/2024
Full time
Lead IT Engineer Leeds-with travel around Yorkshire £31,000 to £34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Request Technology - Craig Johnson
San Francisco, California
*We are unable to sponsor for this Remote permanent role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior RBAC Engineer, preferably with strong SailPoint experience. This individual will be a technical leader in RBAC solutions and should also be able to effectively collaborate, acting as a liaison with business and technology partners. This role requires extensive background and experience in Identity Management and Role-based Access Control. Responsibilities: Analyze the users, including their workflows and the resources they need. Conduct audits of the roles on an ongoing basis to keep them up to date and align them with current requirements. Create a basic role that includes the access every user needs. Determine which roles have a common set of access requirements. Ensure RBAC is integrated across all systems across the organization. Establish a process for handling role changes, including setting up and decommissioning users. Identify the resources that require access control. Qualifications: 8+ years of IT experience with 5+ years developing and implementing enterprise RBAC solutions Excellent written and verbal communication Collaborative approach to problem solving Work well under pressure to produce results Sensitivity to business processes and drivers Demonstrated history of influencing change within teams and across the organization Bachelor's and/or Master's degree in Computer Science, Computer Engineering, Information Systems, etc. (or demonstrated professional experience)
30/04/2024
Full time
*We are unable to sponsor for this Remote permanent role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior RBAC Engineer, preferably with strong SailPoint experience. This individual will be a technical leader in RBAC solutions and should also be able to effectively collaborate, acting as a liaison with business and technology partners. This role requires extensive background and experience in Identity Management and Role-based Access Control. Responsibilities: Analyze the users, including their workflows and the resources they need. Conduct audits of the roles on an ongoing basis to keep them up to date and align them with current requirements. Create a basic role that includes the access every user needs. Determine which roles have a common set of access requirements. Ensure RBAC is integrated across all systems across the organization. Establish a process for handling role changes, including setting up and decommissioning users. Identify the resources that require access control. Qualifications: 8+ years of IT experience with 5+ years developing and implementing enterprise RBAC solutions Excellent written and verbal communication Collaborative approach to problem solving Work well under pressure to produce results Sensitivity to business processes and drivers Demonstrated history of influencing change within teams and across the organization Bachelor's and/or Master's degree in Computer Science, Computer Engineering, Information Systems, etc. (or demonstrated professional experience)