Technical Support Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have the following skills/background; Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. * Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/commercial awareness * Excellent Problem Solver and team player * Confident and able to communicate clearly and effectively * Ability to communicate and provide great customer service * Being able to work independently and part of a team * Able to cope under pressure and meet deadlines * Great organizational skills * Outgoing and forward-thinking mindset Desirable: * Experience of inputting Import & Export entries preferably using Sequoia (any comparable system is adequate as training will be given where needed). * Be able to deal with customs clearance processes for import/export and any issues that may arise * Freight forwarding ops knowledge * Knowledge of freight software packages * 2+ Years in Freight Forwarding Industry, Service Desk or technology-related role. Shift patterns. * 08:00 - 16:30, 09:00 - 17:30, 10:30 - 19:00 Mon > Fri * 09:00 - 17:00 Weekends * 09:00 - 17:00 Bank holidays * Outside of these times - on-call service. OOHS cover 1-in-8 -19:00 - 08:00. Working a standard 09:00 - 17:30 during OOHs week. Benefits. * Starting on 25 days. After 5 years served an additional 5 days is granted for that calendar year and every subsequent 5 years after. * Coverage by Aviva offered after probation * Health shield insurance covering such areas as dental, optical etc following a year's employment * Life insurance for the sum of £250,000 again following a year's employment * Pension Auto enrolment, company currently contribute 8% vs employee 4% "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
02/05/2024
Full time
Technical Support Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have the following skills/background; Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. * Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/commercial awareness * Excellent Problem Solver and team player * Confident and able to communicate clearly and effectively * Ability to communicate and provide great customer service * Being able to work independently and part of a team * Able to cope under pressure and meet deadlines * Great organizational skills * Outgoing and forward-thinking mindset Desirable: * Experience of inputting Import & Export entries preferably using Sequoia (any comparable system is adequate as training will be given where needed). * Be able to deal with customs clearance processes for import/export and any issues that may arise * Freight forwarding ops knowledge * Knowledge of freight software packages * 2+ Years in Freight Forwarding Industry, Service Desk or technology-related role. Shift patterns. * 08:00 - 16:30, 09:00 - 17:30, 10:30 - 19:00 Mon > Fri * 09:00 - 17:00 Weekends * 09:00 - 17:00 Bank holidays * Outside of these times - on-call service. OOHS cover 1-in-8 -19:00 - 08:00. Working a standard 09:00 - 17:30 during OOHs week. Benefits. * Starting on 25 days. After 5 years served an additional 5 days is granted for that calendar year and every subsequent 5 years after. * Coverage by Aviva offered after probation * Health shield insurance covering such areas as dental, optical etc following a year's employment * Life insurance for the sum of £250,000 again following a year's employment * Pension Auto enrolment, company currently contribute 8% vs employee 4% "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in London (requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud Commercial experience using Terraform Strong 3rd line support experience in Azure Cloud The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Technical Analyst - Citrix/Azure Cloud Engineer
02/05/2024
Full time
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in London (requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud Commercial experience using Terraform Strong 3rd line support experience in Azure Cloud The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Technical Analyst - Citrix/Azure Cloud Engineer
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Axiom Developers - 2 days working onsite at Glasgow (Hybrid) will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 7 months Role and tasks Axiom Developers 1. Work closely with stakeholders to understand business requirements and translate them into technical solutions using Axiom. 2. Design, develop, and implement Axiom solutions, including data models, reports, dashboards, and workflows. 3. Customize Axiom configurations to meet specific business needs and requirements. 4. Collaborate with cross-functional teams to integrate Axiom with other systems and applications. 5. Provide technical expertise and support for Axiom applications, including troubleshooting, debugging, and resolving issues. 6. Conduct performance tuning and optimization of Axiom applications to ensure scalability, reliability, and efficiency. 7. Develop and maintain documentation, including technical specifications, user guides, and best practices. 8. Stay updated on Axiom platform updates, new features, and industry trends to ensure continuous improvement and innovation. 9. Participate in code reviews, quality assurance processes, and testing activities to ensure the delivery of high-quality solutions. 10. Mentor junior team members and provide guidance on Axiom development best practices. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
02/05/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Axiom Developers - 2 days working onsite at Glasgow (Hybrid) will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 7 months Role and tasks Axiom Developers 1. Work closely with stakeholders to understand business requirements and translate them into technical solutions using Axiom. 2. Design, develop, and implement Axiom solutions, including data models, reports, dashboards, and workflows. 3. Customize Axiom configurations to meet specific business needs and requirements. 4. Collaborate with cross-functional teams to integrate Axiom with other systems and applications. 5. Provide technical expertise and support for Axiom applications, including troubleshooting, debugging, and resolving issues. 6. Conduct performance tuning and optimization of Axiom applications to ensure scalability, reliability, and efficiency. 7. Develop and maintain documentation, including technical specifications, user guides, and best practices. 8. Stay updated on Axiom platform updates, new features, and industry trends to ensure continuous improvement and innovation. 9. Participate in code reviews, quality assurance processes, and testing activities to ensure the delivery of high-quality solutions. 10. Mentor junior team members and provide guidance on Axiom development best practices. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role: Design Engineering Manager(Need Active SC Clearance) Contract Length: 18 months Location: Aldermaston/Hybrid Minimum Requirement: Be responsible for maintaining a live safety case for a facility which will include managing the production of engineering design substantiation and assessments to demonstrate that our new and existing assets (facilities, infrastructure, plant and equipment), are safe to operate and are compliant with legislation, Nuclear Licence Conditions, standards and requirements throughout the asset life cycle Provide management of a professional engineering service in support of the CASD Programme and the company's strategic goals Able to work across functions, providing a supportive interface between the Facility, Safety Case Subject Matter Experts and Technical Authorities Skills: Design or operational experience in a regulated environment (Nuclear, Gas, Oil, Rail, Pharma) Experience of working in a highly regulated environment with responsibility for ensuring the quality and timely delivery of engineering design and outputs which underpins continuous safe operations Experience of working in a multi-discipline environment with responsibility for the engineering design and guardianship of high integrity assets through the whole life cycle Experience of articulating technical complexities, able to direct work and team to meet the programme Knowledge of legislation and standards relating to safety and safety maintenance within engineering eg HSAWA, CDM and their application if needed Experience of configuration and change control: governance, and implementation on a Nuclear licensed site. Including line of sight from maintenance results to the engineering schedule Experience of Maintaining a live safety case Experience of conducting assessments to support the Periodic Review of Safety
02/05/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role: Design Engineering Manager(Need Active SC Clearance) Contract Length: 18 months Location: Aldermaston/Hybrid Minimum Requirement: Be responsible for maintaining a live safety case for a facility which will include managing the production of engineering design substantiation and assessments to demonstrate that our new and existing assets (facilities, infrastructure, plant and equipment), are safe to operate and are compliant with legislation, Nuclear Licence Conditions, standards and requirements throughout the asset life cycle Provide management of a professional engineering service in support of the CASD Programme and the company's strategic goals Able to work across functions, providing a supportive interface between the Facility, Safety Case Subject Matter Experts and Technical Authorities Skills: Design or operational experience in a regulated environment (Nuclear, Gas, Oil, Rail, Pharma) Experience of working in a highly regulated environment with responsibility for ensuring the quality and timely delivery of engineering design and outputs which underpins continuous safe operations Experience of working in a multi-discipline environment with responsibility for the engineering design and guardianship of high integrity assets through the whole life cycle Experience of articulating technical complexities, able to direct work and team to meet the programme Knowledge of legislation and standards relating to safety and safety maintenance within engineering eg HSAWA, CDM and their application if needed Experience of configuration and change control: governance, and implementation on a Nuclear licensed site. Including line of sight from maintenance results to the engineering schedule Experience of Maintaining a live safety case Experience of conducting assessments to support the Periodic Review of Safety
Robert Half Technology are recruiting on a retained basis for an IT Support Engineer to join Safeguard Engineering Limited - a safety and environmental management consultancy, based in Bristol. This is a great opportunity to work for fast growing flexible business, and influence the development of its core IT systems as the company and its customer base grows. The Organisation Safeguard Engineering is a specialist Safety and Environmental Consultancy based in Bristol, with customers throughout the UK, but mainly in the South and South West of England. The team is primarily made up of ex Forces and MoD personnel, together with people who have a safety and environmental consultancy background. They formed the company in 2013 with the aim of providing a flexible and positive working environment for all employees, and with the aim of providing a service to their customers that is independent, expert, value for money and operated with integrity, openness and trust. The role Working closely with the IT Manager, the IT Support Engineer will be first port of call for any IT Support issues or requests, solving where appropriate and escalating where required. Building relationships with internal staff and upholding the reputation of IT within the organisation. Responsibilities: Act as first point of contact for all IT Support Issues and requests via phone, email, teams or in Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate Problems to the IT Manager where applicable/required. Provide User training and assistance on various IT Systems and applications to ensure efficient and effective usage by staff members. Install, configure, and deploy computer hardware, peripherals, and software applications. Ensure compatibility, security, and proper functionality. Maintain and update records of IT Support activities and processes, including ticketing, known issue documentation, knowledge base articles and more. Assist with the management of the Microsoft 365 environment, including Intune, autopilot, Sharepoint and Exchange Create new users as required, provide set up and run Inductions where Communicate technical information effectively to non-technical users in a clear and understandable Keep users informed about the status of their IT Support requests To work in accordance with, and always implement, the companies Quality Management System (QMS) Assist the IT Manager and team with support tasks, IT Project rollouts and planning where required Qualifications and Experience: 2 years of experience on an IT Helpdesk or similar role Proficient in troubleshooting Windows OS Environments Knowledge of Microsoft 365 suite and administration Strong Customer Service and communication skills The ability to work effectively in a team, collaborate and share knowledge Desirable Experience/Knowledge: Experience with Unifi Access points Experience with Sophos Firewalls Experience with security products such as Threatlocker, SentinelOne and Defender for Endpoint Experience with managing Intune, EntraID and Microsoft Security products Full UK Driving license Salary/logistics: £25,000 - £29,000 basic salary DOE Company bonus scheme Work from the Bristol Office at least 3 days a week Occasional travel to satellite sites in the UK Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
02/05/2024
Full time
Robert Half Technology are recruiting on a retained basis for an IT Support Engineer to join Safeguard Engineering Limited - a safety and environmental management consultancy, based in Bristol. This is a great opportunity to work for fast growing flexible business, and influence the development of its core IT systems as the company and its customer base grows. The Organisation Safeguard Engineering is a specialist Safety and Environmental Consultancy based in Bristol, with customers throughout the UK, but mainly in the South and South West of England. The team is primarily made up of ex Forces and MoD personnel, together with people who have a safety and environmental consultancy background. They formed the company in 2013 with the aim of providing a flexible and positive working environment for all employees, and with the aim of providing a service to their customers that is independent, expert, value for money and operated with integrity, openness and trust. The role Working closely with the IT Manager, the IT Support Engineer will be first port of call for any IT Support issues or requests, solving where appropriate and escalating where required. Building relationships with internal staff and upholding the reputation of IT within the organisation. Responsibilities: Act as first point of contact for all IT Support Issues and requests via phone, email, teams or in Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate Problems to the IT Manager where applicable/required. Provide User training and assistance on various IT Systems and applications to ensure efficient and effective usage by staff members. Install, configure, and deploy computer hardware, peripherals, and software applications. Ensure compatibility, security, and proper functionality. Maintain and update records of IT Support activities and processes, including ticketing, known issue documentation, knowledge base articles and more. Assist with the management of the Microsoft 365 environment, including Intune, autopilot, Sharepoint and Exchange Create new users as required, provide set up and run Inductions where Communicate technical information effectively to non-technical users in a clear and understandable Keep users informed about the status of their IT Support requests To work in accordance with, and always implement, the companies Quality Management System (QMS) Assist the IT Manager and team with support tasks, IT Project rollouts and planning where required Qualifications and Experience: 2 years of experience on an IT Helpdesk or similar role Proficient in troubleshooting Windows OS Environments Knowledge of Microsoft 365 suite and administration Strong Customer Service and communication skills The ability to work effectively in a team, collaborate and share knowledge Desirable Experience/Knowledge: Experience with Unifi Access points Experience with Sophos Firewalls Experience with security products such as Threatlocker, SentinelOne and Defender for Endpoint Experience with managing Intune, EntraID and Microsoft Security products Full UK Driving license Salary/logistics: £25,000 - £29,000 basic salary DOE Company bonus scheme Work from the Bristol Office at least 3 days a week Occasional travel to satellite sites in the UK Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Paying up to £50k per year. Fully remote - can be based in either the UK or Germany. Regular travel to Europe with weekends and out-of-hours required. We are seeking an experienced highly motivated IT professional who thrives in a dynamic environment with tight deadline to join our client, a leading international life sciences organisation, with specialist environmental, pharmaceutical, environment, and food divisions. You'll play a key role in troubleshooting complex IT issues, taking ownership of projects, and collaborating effectively to ensure seamless operations. Our client has recently acquired one of their competitors, who is based in Germany. As such, they are willing to consider candidates who are based in either the UK or Germany, Regular travel to Europe and out-of-hours will be required. This is a newly created role and will be part of their AgroSciences division, and the successful candidate will join a small, growing, and remotely working team. Duties will include: You will play a crucial role in integrating the recently acquired competitor into the company's operations. You will be responsible for running M&A activities and providing technical expertise, ensuring a smooth transition and successful integration. Beyond the initial 6 months, you will continue to support and maintain the systems and infrastructure you have built. Sites inventory, and audit across European sites and therefore we are looking for a candidate who can dig into IT environments to discover components that could affect the low-level design of the site migration. Physical migration of sites with end-user experience at the core. Work closely with vendors to manage, advise, troubleshoot, and challenge these third parties where necessary. Requirements: Experience in M&A (mergers and acquisitions) with experience in changing everything from applications to hardware and merging into our clients' systems. Familiar with handling complex migration requirements, including connectivity, PC roll-out and local application migration. Experience with Laboratory Instrument Integration (desirable but not essential). A driver's license is essential for travel to remote sites and a willingness to drive in Europe. Good command of English (Other European Languages highly desirable). Interested, intrigued, or want to find out more? Apply today so that we can start a conversation.
02/05/2024
Full time
Paying up to £50k per year. Fully remote - can be based in either the UK or Germany. Regular travel to Europe with weekends and out-of-hours required. We are seeking an experienced highly motivated IT professional who thrives in a dynamic environment with tight deadline to join our client, a leading international life sciences organisation, with specialist environmental, pharmaceutical, environment, and food divisions. You'll play a key role in troubleshooting complex IT issues, taking ownership of projects, and collaborating effectively to ensure seamless operations. Our client has recently acquired one of their competitors, who is based in Germany. As such, they are willing to consider candidates who are based in either the UK or Germany, Regular travel to Europe and out-of-hours will be required. This is a newly created role and will be part of their AgroSciences division, and the successful candidate will join a small, growing, and remotely working team. Duties will include: You will play a crucial role in integrating the recently acquired competitor into the company's operations. You will be responsible for running M&A activities and providing technical expertise, ensuring a smooth transition and successful integration. Beyond the initial 6 months, you will continue to support and maintain the systems and infrastructure you have built. Sites inventory, and audit across European sites and therefore we are looking for a candidate who can dig into IT environments to discover components that could affect the low-level design of the site migration. Physical migration of sites with end-user experience at the core. Work closely with vendors to manage, advise, troubleshoot, and challenge these third parties where necessary. Requirements: Experience in M&A (mergers and acquisitions) with experience in changing everything from applications to hardware and merging into our clients' systems. Familiar with handling complex migration requirements, including connectivity, PC roll-out and local application migration. Experience with Laboratory Instrument Integration (desirable but not essential). A driver's license is essential for travel to remote sites and a willingness to drive in Europe. Good command of English (Other European Languages highly desirable). Interested, intrigued, or want to find out more? Apply today so that we can start a conversation.
Senior Business Systems Analyst - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project life cycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low/no code technologies would be a bonus Skills/Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/05/2024
Full time
Senior Business Systems Analyst - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project life cycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low/no code technologies would be a bonus Skills/Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit/charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365/Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression Pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
01/05/2024
Full time
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit/charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365/Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression Pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
SharePoint Engineer £33,450 - £37,450 depending on experience Leeds, UK Hybrid - 4x a week on site in Leeds Are you a SharePoint specialist looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint Engineer to come in and hit the ground running! You'll be the first POC for all SharePoint Online related queries whilst independently designing and developing new SharePoint sites to aid in the migration. Responsibilities and Overview: Act as the primary liaison for SharePoint Online and associated services within the IT Services team. Provide support and assistance to university staff using SharePoint, OneDrive, and Teams. Assist in migrating content from the existing Intranet system and facilitate staff training for SharePoint transition. Support departments in SharePoint site analysis, design, and development. Develop migration plans for Intranet content into SharePoint, collaborating with university departments Manage security and access permissions. Guide staff on SharePoint usage and communicate effectively with stakeholders. Person Specific: Experience designing and developing SharePoint sites Experience creating and managing user groups, security groups, and user permissions Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication/interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/05/2024
Full time
SharePoint Engineer £33,450 - £37,450 depending on experience Leeds, UK Hybrid - 4x a week on site in Leeds Are you a SharePoint specialist looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint Engineer to come in and hit the ground running! You'll be the first POC for all SharePoint Online related queries whilst independently designing and developing new SharePoint sites to aid in the migration. Responsibilities and Overview: Act as the primary liaison for SharePoint Online and associated services within the IT Services team. Provide support and assistance to university staff using SharePoint, OneDrive, and Teams. Assist in migrating content from the existing Intranet system and facilitate staff training for SharePoint transition. Support departments in SharePoint site analysis, design, and development. Develop migration plans for Intranet content into SharePoint, collaborating with university departments Manage security and access permissions. Guide staff on SharePoint usage and communicate effectively with stakeholders. Person Specific: Experience designing and developing SharePoint sites Experience creating and managing user groups, security groups, and user permissions Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication/interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Description Service Designer Salary: London Ranging from £56,400 - £86,600 and National from £51,200 to £78,700 Job Locations: London/Leeds/Edinburgh(Hybrid) The team/department This role sits within the User Centred Design Team within the Digital Delivery Hub. We are part of the Data, Technology & Innovation (DTI) Division leading the FCA in harnessing the power of data and advanced analytics to transform financial regulation. What you will be doing (the role) As a Service Designer at the FCA you will work within a specialist user-centred design (UCD) team to provide expert service design delivery to emerging multi-disciplinary digital product teams, for new and existing products and services that help our users achieve their goals: . Help teams to see their service through a people lens with a design state of mind, helping them to map and discover opportunities to improve the life of users . Design service improvements through the use of data, design thinking and agile ways of working to solve problems, test ideas quickly, iterate what you do and embed a learning culture . Develop journey maps, service blueprints and other artefacts that best communicate systems, opportunity, and vision to varying audiences . Support the development and growth of our design community of practice What you will get from the role It is an exciting time to join our community of UCD specialists and you will: . Help shape and deliver excellence in service design practice in a vital national body . Deliver impactful work in programmes that help protect the integrity of the UK financial system and minimise harm to consumers of financial services . Benefit from a vibrant and positive community of practice making a difference to the maturity of user-centredness Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. . Relevant service design experience . Substantial experience in working in project/programme environments involving business & IT change . Design experience within any of the following types of organisations/sectors: financial services, government/regulatory body, technology, consultancy (ideally IT consultancy) Essential . User-centred and Agile practices. You can understand and demonstrate experience in a range of user-centred practices. . You can help inexperienced teams adopt user-centred practices and embed them into their Agile workflow . Evidence- and context-based design. You can absorb large amounts of conflicting information and use it to produce simple solutions . You can generate multiple solutions to a problem and test them and can negotiate a complex organisation and leverage insights to deliver great services . User focus. You can collaborate with other UCD roles and can represent users internally. You can understand the importance of assisted digital and can design services to meet user needs . Communicating between the technical and non-technical. You can listen to the needs of technical and business stakeholders and interpret them . You can effectively manage stakeholder expectations and support or host difficult discussions within the team or with diverse senior stakeholders About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. There will be an expectation that the successful candidate (if not based in Leeds) is available to travel to Leeds around once a month. Useful information Applications for this role close at 23:59 on the 14th May This role is graded as Senior Associate - Regulatory If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
01/05/2024
Full time
Job Description Service Designer Salary: London Ranging from £56,400 - £86,600 and National from £51,200 to £78,700 Job Locations: London/Leeds/Edinburgh(Hybrid) The team/department This role sits within the User Centred Design Team within the Digital Delivery Hub. We are part of the Data, Technology & Innovation (DTI) Division leading the FCA in harnessing the power of data and advanced analytics to transform financial regulation. What you will be doing (the role) As a Service Designer at the FCA you will work within a specialist user-centred design (UCD) team to provide expert service design delivery to emerging multi-disciplinary digital product teams, for new and existing products and services that help our users achieve their goals: . Help teams to see their service through a people lens with a design state of mind, helping them to map and discover opportunities to improve the life of users . Design service improvements through the use of data, design thinking and agile ways of working to solve problems, test ideas quickly, iterate what you do and embed a learning culture . Develop journey maps, service blueprints and other artefacts that best communicate systems, opportunity, and vision to varying audiences . Support the development and growth of our design community of practice What you will get from the role It is an exciting time to join our community of UCD specialists and you will: . Help shape and deliver excellence in service design practice in a vital national body . Deliver impactful work in programmes that help protect the integrity of the UK financial system and minimise harm to consumers of financial services . Benefit from a vibrant and positive community of practice making a difference to the maturity of user-centredness Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. The skills and experience you will have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. . Relevant service design experience . Substantial experience in working in project/programme environments involving business & IT change . Design experience within any of the following types of organisations/sectors: financial services, government/regulatory body, technology, consultancy (ideally IT consultancy) Essential . User-centred and Agile practices. You can understand and demonstrate experience in a range of user-centred practices. . You can help inexperienced teams adopt user-centred practices and embed them into their Agile workflow . Evidence- and context-based design. You can absorb large amounts of conflicting information and use it to produce simple solutions . You can generate multiple solutions to a problem and test them and can negotiate a complex organisation and leverage insights to deliver great services . User focus. You can collaborate with other UCD roles and can represent users internally. You can understand the importance of assisted digital and can design services to meet user needs . Communicating between the technical and non-technical. You can listen to the needs of technical and business stakeholders and interpret them . You can effectively manage stakeholder expectations and support or host difficult discussions within the team or with diverse senior stakeholders About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. There will be an expectation that the successful candidate (if not based in Leeds) is available to travel to Leeds around once a month. Useful information Applications for this role close at 23:59 on the 14th May This role is graded as Senior Associate - Regulatory If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing.
Junior Technical Writer - Banking/remote Are you a passionate and confident Junior Technical Writer (Cyber security) ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Junior Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Junior Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. Ideally you will have experience in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer, you will create effective and impactful: - Technical documentation, - User manuals/guidelines, - Brochures, - Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
01/05/2024
Project-based
Junior Technical Writer - Banking/remote Are you a passionate and confident Junior Technical Writer (Cyber security) ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Junior Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Junior Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. Ideally you will have experience in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer, you will create effective and impactful: - Technical documentation, - User manuals/guidelines, - Brochures, - Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
Document Control Specialist Do you excel in organizing and managing documents with precision and professionalism? We're seeking a Document Control Specialist to join our client's team and ensure the seamless flow of documentation for technical projects. Responsibilities: Provide expert document control support to technical projects, ensuring professionalism and timeliness. Ensure strict compliance with document and records management processes. Proactively implement and communicate document management requirements, tools, and processes. Drive standardization and best practices to enhance documentation quality across projects. Maintain effective communication with suppliers to ensure accurate and timely delivery of documentation. Collaborate with package managers to ensure supplier documentation aligns with contract requirements. Establish and update distribution and review matrices to facilitate smooth document flow. Conduct regular reviews of document registers against contractual delivery plans. Ensure thorough document traceability through controlled review processes. Prepare and ensure readiness of final documentation packages. Assist in transferring documentation to relevant departments, working closely with the Records Manager. Support the quality team in meeting project standards and resolving any document-related issues. Qualifications: Minimum education in technical drafting or document control, with preference for higher education in Engineering, Technology, or Applied Sciences. Proficiency in IT programs at a user level; familiarity with Aconex and Alfresco is advantageous. 5-8 years of experience in project documentation control or QA/QC roles in engineering projects, with documented use and maintenance of technical archive systems. For immediate consideration, please send me your latest CV
01/05/2024
Project-based
Document Control Specialist Do you excel in organizing and managing documents with precision and professionalism? We're seeking a Document Control Specialist to join our client's team and ensure the seamless flow of documentation for technical projects. Responsibilities: Provide expert document control support to technical projects, ensuring professionalism and timeliness. Ensure strict compliance with document and records management processes. Proactively implement and communicate document management requirements, tools, and processes. Drive standardization and best practices to enhance documentation quality across projects. Maintain effective communication with suppliers to ensure accurate and timely delivery of documentation. Collaborate with package managers to ensure supplier documentation aligns with contract requirements. Establish and update distribution and review matrices to facilitate smooth document flow. Conduct regular reviews of document registers against contractual delivery plans. Ensure thorough document traceability through controlled review processes. Prepare and ensure readiness of final documentation packages. Assist in transferring documentation to relevant departments, working closely with the Records Manager. Support the quality team in meeting project standards and resolving any document-related issues. Qualifications: Minimum education in technical drafting or document control, with preference for higher education in Engineering, Technology, or Applied Sciences. Proficiency in IT programs at a user level; familiarity with Aconex and Alfresco is advantageous. 5-8 years of experience in project documentation control or QA/QC roles in engineering projects, with documented use and maintenance of technical archive systems. For immediate consideration, please send me your latest CV
Global Technology Solutions Ltd
Didcot, Oxfordshire
Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a Full time Technical Support Consultant based Mandatory Requirements * 3+ years Oracle PLSQL experience Database development and design experience * Logical and analytical problem-solving skills * Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients * 1+ years Microsoft .NET development experience VB.NET or C#, Web services and XML. * Knowledge/Understanding of ERP, Accounts Receivables or Credit Management * Ability to clearly document processes and technical subject manner and ability to liaise with technical and business colleagues * Confident and professional telephone manner Role Responsibilities * As a Technical Support Consultant you will be working within our support and development environment working closely with our Operations Director * You will be responding to incoming emails/calls and investigating and resolving reported issues using your application and database skills * Developing new procedures/packages in PLSQL to enhance our customers usage experience * You will work closely with our Product Director, to translate new product requirements to technical specifications for our development team * You may be required to undertake small development changes using your Microsoft .NET skills Company The client are a UK based developer of specialist Dispute Management and Cash Collections software. They have been successfully implementing systems for over 24 years and have delivered significant benefits for our portfolio of clients, which includes many blue chip household names. Our core software is developed in Appeon PowerBuilder and Microsoft .NET and runs on an Oracle or Tibero database. Why should you apply? * The chance to join a stable and mature company * To become part of a hardworking, dedicated small team * To be a proactive member of a company who are solely focused on customer satisfaction * 23 days holiday annually * Death in service cover * Full training on our highly competitive Credit Management software will be provided if you have the skills for the role please apply now. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
01/05/2024
Full time
Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a Full time Technical Support Consultant based Mandatory Requirements * 3+ years Oracle PLSQL experience Database development and design experience * Logical and analytical problem-solving skills * Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients * 1+ years Microsoft .NET development experience VB.NET or C#, Web services and XML. * Knowledge/Understanding of ERP, Accounts Receivables or Credit Management * Ability to clearly document processes and technical subject manner and ability to liaise with technical and business colleagues * Confident and professional telephone manner Role Responsibilities * As a Technical Support Consultant you will be working within our support and development environment working closely with our Operations Director * You will be responding to incoming emails/calls and investigating and resolving reported issues using your application and database skills * Developing new procedures/packages in PLSQL to enhance our customers usage experience * You will work closely with our Product Director, to translate new product requirements to technical specifications for our development team * You may be required to undertake small development changes using your Microsoft .NET skills Company The client are a UK based developer of specialist Dispute Management and Cash Collections software. They have been successfully implementing systems for over 24 years and have delivered significant benefits for our portfolio of clients, which includes many blue chip household names. Our core software is developed in Appeon PowerBuilder and Microsoft .NET and runs on an Oracle or Tibero database. Why should you apply? * The chance to join a stable and mature company * To become part of a hardworking, dedicated small team * To be a proactive member of a company who are solely focused on customer satisfaction * 23 days holiday annually * Death in service cover * Full training on our highly competitive Credit Management software will be provided if you have the skills for the role please apply now. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Software Developer Flexible Remote Working - WFH Anywhere in the UK £36,024 - £81,857 DOE p/a + Excellent Benefits Highly Respected and Innovative Employer Are you a Software Developer seeking a new opportunity that allows you to work remotely from anywhere in the UK? Our highly respected client, known for their commitment to diversity and inclusion, is looking to hire up to five Developers (from junior to senior, and technical lead levels) to join their team. Salaries start from £36k and go up to £81.5k depending on your level of experience, alongside an excellent benefits package. You will join a diverse team that works on an innovative open-source software that delivers analysis across more than 58 million NHS records. Depending on your level of experience you may be designing and implementing essential features, or could be mentoring teammates and shaping technical strategies. Tech Stack: Python, Django, JavaScript, React, Docker, Postgres, SQLite, HTML, CSS, HTMX, R Opportunities at all levels (graduate, junior, senior, tech lead) hence the wide salary bands Candidates at junior levels should possess STEM academic qualifications, together with confidence in coding Candidates a mid to senior level should have robust coding experience in the above tech stack Candidates as tech lead level should have experience leading development teams These opportunities are fully remote and open to candidates living anywhere in the British Isles. Unfortunately we cannot accept applications from candidates who require visa sponsorship. Our client is dedicated to fostering an inclusive and supportive workplace culture, where every individual's voice is not only heard but also valued. They provide a competitive salaries complemented by a comprehensive benefits package. Flexible working arrangements are available to promote a healthy work-life balance. Moreover, they are deeply committed to diversity and inclusion, offering ample opportunities for professional growth and career advancement. Within their supportive and collaborative team environment, your contributions are not only recognised but also greatly appreciated. If you're ready to make a positive impact and contribute to meaningful change, we encourage you to apply for this Full time remote Product Manager role. We welcome applications from candidates of all backgrounds and experiences. Please contact Deerfoot IT Recruitment today to learn more. Deerfoot IT Resources Ltd is committed to equal employment opportunities and diversity. We operate on a merit-based recruitment system and welcome applications from individuals of all genders, ethnicities, backgrounds, and abilities. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also a climate-action workforce in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
01/05/2024
Full time
Software Developer Flexible Remote Working - WFH Anywhere in the UK £36,024 - £81,857 DOE p/a + Excellent Benefits Highly Respected and Innovative Employer Are you a Software Developer seeking a new opportunity that allows you to work remotely from anywhere in the UK? Our highly respected client, known for their commitment to diversity and inclusion, is looking to hire up to five Developers (from junior to senior, and technical lead levels) to join their team. Salaries start from £36k and go up to £81.5k depending on your level of experience, alongside an excellent benefits package. You will join a diverse team that works on an innovative open-source software that delivers analysis across more than 58 million NHS records. Depending on your level of experience you may be designing and implementing essential features, or could be mentoring teammates and shaping technical strategies. Tech Stack: Python, Django, JavaScript, React, Docker, Postgres, SQLite, HTML, CSS, HTMX, R Opportunities at all levels (graduate, junior, senior, tech lead) hence the wide salary bands Candidates at junior levels should possess STEM academic qualifications, together with confidence in coding Candidates a mid to senior level should have robust coding experience in the above tech stack Candidates as tech lead level should have experience leading development teams These opportunities are fully remote and open to candidates living anywhere in the British Isles. Unfortunately we cannot accept applications from candidates who require visa sponsorship. Our client is dedicated to fostering an inclusive and supportive workplace culture, where every individual's voice is not only heard but also valued. They provide a competitive salaries complemented by a comprehensive benefits package. Flexible working arrangements are available to promote a healthy work-life balance. Moreover, they are deeply committed to diversity and inclusion, offering ample opportunities for professional growth and career advancement. Within their supportive and collaborative team environment, your contributions are not only recognised but also greatly appreciated. If you're ready to make a positive impact and contribute to meaningful change, we encourage you to apply for this Full time remote Product Manager role. We welcome applications from candidates of all backgrounds and experiences. Please contact Deerfoot IT Recruitment today to learn more. Deerfoot IT Resources Ltd is committed to equal employment opportunities and diversity. We operate on a merit-based recruitment system and welcome applications from individuals of all genders, ethnicities, backgrounds, and abilities. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also a climate-action workforce in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
Hays Specialist Recruitment
Craigavon, County Armagh
I am working with a dynamic and innovative company who are seeking a highly skilled and experienced Software Developer to join their team. If you have a passion for creating high-quality software and enjoy collaborating with a talented group of professionals, we'd love to hear from you! As a Senior Software Developer, you'll play a crucial role in designing, developing, and deploying innovative software products. Your responsibilities will include: Team Leadership: Mentor and manage junior developers, providing technical guidance and support. Collaborate with cross-functional teams to achieve project goals. Software Development: Design, develop, and maintain software applications and systems using industry best practices and standards. Translate requirements into technical specifications and write clean, efficient, and maintainable code. Conduct thorough testing and debugging to ensure software quality and reliability. Code Reviews and Trends: Participate in code reviews, offering constructive feedback to team members. Stay updated with the latest technologies, tools, and trends in software development. Customer Interaction: Work closely with product managers, designers, and other stakeholders to understand client requirements. Perform User Acceptance Testing (UAT) with customers and provide ongoing support. Flexibility and Site Visits: Adapt to a rapidly developing office environment and work flexibly. Occasionally, site visits may be required for system installation and commissioning. Qualifications: Bachelor's degree in Computer Science or) related field. Proficiency in programming languages (C#) Strong track record of delivering high-quality software solutions. Excellent problem-solving skills and attention to detail. Benefits: Competitive salary and benefits package. Opportunity to work on cutting-edge projects. Collaborative and supportive team environment. If you're passionate about software development and ready to contribute to our success, apply today! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
01/05/2024
Full time
I am working with a dynamic and innovative company who are seeking a highly skilled and experienced Software Developer to join their team. If you have a passion for creating high-quality software and enjoy collaborating with a talented group of professionals, we'd love to hear from you! As a Senior Software Developer, you'll play a crucial role in designing, developing, and deploying innovative software products. Your responsibilities will include: Team Leadership: Mentor and manage junior developers, providing technical guidance and support. Collaborate with cross-functional teams to achieve project goals. Software Development: Design, develop, and maintain software applications and systems using industry best practices and standards. Translate requirements into technical specifications and write clean, efficient, and maintainable code. Conduct thorough testing and debugging to ensure software quality and reliability. Code Reviews and Trends: Participate in code reviews, offering constructive feedback to team members. Stay updated with the latest technologies, tools, and trends in software development. Customer Interaction: Work closely with product managers, designers, and other stakeholders to understand client requirements. Perform User Acceptance Testing (UAT) with customers and provide ongoing support. Flexibility and Site Visits: Adapt to a rapidly developing office environment and work flexibly. Occasionally, site visits may be required for system installation and commissioning. Qualifications: Bachelor's degree in Computer Science or) related field. Proficiency in programming languages (C#) Strong track record of delivering high-quality software solutions. Excellent problem-solving skills and attention to detail. Benefits: Competitive salary and benefits package. Opportunity to work on cutting-edge projects. Collaborative and supportive team environment. If you're passionate about software development and ready to contribute to our success, apply today! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
01/05/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Lead IT Engineer Leeds-with travel around Yorkshire £31,000 to £34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
30/04/2024
Full time
Lead IT Engineer Leeds-with travel around Yorkshire £31,000 to £34,000 Your new company Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting into the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service. Your new role In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail. You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting. What you'll need to succeed Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals Driving License & access to a vehicle is essential What you'll get in return This exciting position is paying between £31,000 to £34,000 negotiable on experience and offers an excellent work-life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Responsible for selling the company's products or services to new businesses and maintaining relationships whilst growing revenue across several accounts as well as hunting for new logo business. Are you looking for an opportunity to join a global innovator in platform-delivered managed services, with a world-class reputation in the market? We are seeking a passionate Senior Client Manager to drive the strategic direction for the businesses largest and most committed clients and help translate their business vision into reality. This role sits within the Life Science vertical and will be responsible for identifying and closing new logo business. The role: Identify new business opportunities and leads. Generate new logos by selling a full range of services the business offer. Own the sales process, work closely with some of our largest and most committed clients support existing projects, and drive conversations focused on new products, services, and solution offerings. Manage and nurture relationships to drive expansion and renewals across all solutions and services. You will be given a sales quota and a competitive commission structure. Proactively engage and collaborate with our client's specialist sales teams from various go-to-market practices, as well as the client services and service delivery teams, to see opportunities through to closure. Create comprehensive client business plans and help negotiate and construct complex, multi-year deals to ensure win-win solutions for both the client and the business. Develop and implement opportunity plans, ensuring regular check-ins with the primary point of contact and buy-in from all stakeholders. What will make you a good fit for the role? Have an impressive track record of selling platform-delivered managed services and managing enterprise accounts as well as developing new business within the Life Science vertical. Have demonstrated experience penetrating accounts to deliver significant year-on-year profit. Are skilled at consultative selling with a business outcome-led approach. Enjoy collaborating with cross-functional teams, including senior technical specialists and other internal stakeholders. Are proactive and thrive on solving problems to deliver the best solutions for clients. Have the desire to learn and continually seek ways to improve services delivered to our clients. Vertical industry experience essential ( Life Science, Pharmaceutical, Healthcare ) Experience selling in either Oracle, AWS, SAP, Salesforce, Infrastructure, Cloud, Tech . You will have full access to our clients Data Stack to sell.
30/04/2024
Full time
Responsible for selling the company's products or services to new businesses and maintaining relationships whilst growing revenue across several accounts as well as hunting for new logo business. Are you looking for an opportunity to join a global innovator in platform-delivered managed services, with a world-class reputation in the market? We are seeking a passionate Senior Client Manager to drive the strategic direction for the businesses largest and most committed clients and help translate their business vision into reality. This role sits within the Life Science vertical and will be responsible for identifying and closing new logo business. The role: Identify new business opportunities and leads. Generate new logos by selling a full range of services the business offer. Own the sales process, work closely with some of our largest and most committed clients support existing projects, and drive conversations focused on new products, services, and solution offerings. Manage and nurture relationships to drive expansion and renewals across all solutions and services. You will be given a sales quota and a competitive commission structure. Proactively engage and collaborate with our client's specialist sales teams from various go-to-market practices, as well as the client services and service delivery teams, to see opportunities through to closure. Create comprehensive client business plans and help negotiate and construct complex, multi-year deals to ensure win-win solutions for both the client and the business. Develop and implement opportunity plans, ensuring regular check-ins with the primary point of contact and buy-in from all stakeholders. What will make you a good fit for the role? Have an impressive track record of selling platform-delivered managed services and managing enterprise accounts as well as developing new business within the Life Science vertical. Have demonstrated experience penetrating accounts to deliver significant year-on-year profit. Are skilled at consultative selling with a business outcome-led approach. Enjoy collaborating with cross-functional teams, including senior technical specialists and other internal stakeholders. Are proactive and thrive on solving problems to deliver the best solutions for clients. Have the desire to learn and continually seek ways to improve services delivered to our clients. Vertical industry experience essential ( Life Science, Pharmaceutical, Healthcare ) Experience selling in either Oracle, AWS, SAP, Salesforce, Infrastructure, Cloud, Tech . You will have full access to our clients Data Stack to sell.
Job Title: 3rd Line Data Engineering Specialist (Active SC) Location: Swanwick, Southampton Working Model: on-site Duration: TBC Inside IR35 via Umbrella: Paystream, Advance, Giant Active SC Clearance required* Responsibilities: Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. Deal with customer requests in line with Service definitions and SLA's. To escalate and manage incidents and requests to vendors in a timely fashion. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to bring about timely resolution of technical issues. Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support teams. Undertake personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager. Development of training, tools and processes to ensure teams increase and develop technical capability. Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. Perform a SME role for designated clients and technologies. Responsible for pro-active review and maintenance of customer infrastructure. Participate in the portfolio governance, service design and solutions assurance process to ensure our technical propositions are fit for customer and scalable for the business. Provide input and approval within the 'Acceptance into Service' process for new customers. Experience/Skill Set Required: 5+ years working within a systems integrator support environment as a highly skilled technical engineer. In-depth knowledge of EMS products, customer IT systems and applications. Experience of working across the service life cycle, supporting and costing bids as a subject matter expert. Possesses a deep level technical knowledge of Data Services technologies and associated management applications. Have strong service improvement and service transformation skills; Have highly developed organisation, prioritisation, communication (written and verbal), tenacity and ownership skills.
30/04/2024
Project-based
Job Title: 3rd Line Data Engineering Specialist (Active SC) Location: Swanwick, Southampton Working Model: on-site Duration: TBC Inside IR35 via Umbrella: Paystream, Advance, Giant Active SC Clearance required* Responsibilities: Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. Deal with customer requests in line with Service definitions and SLA's. To escalate and manage incidents and requests to vendors in a timely fashion. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to bring about timely resolution of technical issues. Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support teams. Undertake personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager. Development of training, tools and processes to ensure teams increase and develop technical capability. Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. Perform a SME role for designated clients and technologies. Responsible for pro-active review and maintenance of customer infrastructure. Participate in the portfolio governance, service design and solutions assurance process to ensure our technical propositions are fit for customer and scalable for the business. Provide input and approval within the 'Acceptance into Service' process for new customers. Experience/Skill Set Required: 5+ years working within a systems integrator support environment as a highly skilled technical engineer. In-depth knowledge of EMS products, customer IT systems and applications. Experience of working across the service life cycle, supporting and costing bids as a subject matter expert. Possesses a deep level technical knowledge of Data Services technologies and associated management applications. Have strong service improvement and service transformation skills; Have highly developed organisation, prioritisation, communication (written and verbal), tenacity and ownership skills.
SharePoint Administrator £34,000 - £38,000 DOE 3x a week on site in Leeds Full time Are you a SharePoint Administrator looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint administrator to come in and hit the ground running! You'll be the first POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing Intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication/interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
30/04/2024
Full time
SharePoint Administrator £34,000 - £38,000 DOE 3x a week on site in Leeds Full time Are you a SharePoint Administrator looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint administrator to come in and hit the ground running! You'll be the first POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing Intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication/interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.