Are you a Actimize Engineer looking for your next exciting contract? Do you want to join a Global financial institution on a long term project? If so, then this one is for you! We are looking for an Actimize Engineer who can work across all aspects of Integrated Fraud Management (IFM) as part of wider Economic Crime Technology team. This includes providing production support as a primary responsibility and helping with other engineering related tasks as well. The client is a financial institution committed to providing excellent customer service. The Economic Crime project aims to prevent and detect financial crimes. Skill: Actimize IFM application hands-on experience (min 2 years) is mandatory for this role. Responsibilities : . Production Support during normal working day and on call for off hours . Designing and Coding Rules and Coding Rulesets . Preparing Alert Workflows and Routing Policies . Developing and carrying out tests on Actimize IFM platform components . Arranging Actimize DEV testing environments . Documenting the steps involved in implementation and troubleshooting Hybrid - Expected 3 days per week on site at client office in Swindon
07/05/2024
Project-based
Are you a Actimize Engineer looking for your next exciting contract? Do you want to join a Global financial institution on a long term project? If so, then this one is for you! We are looking for an Actimize Engineer who can work across all aspects of Integrated Fraud Management (IFM) as part of wider Economic Crime Technology team. This includes providing production support as a primary responsibility and helping with other engineering related tasks as well. The client is a financial institution committed to providing excellent customer service. The Economic Crime project aims to prevent and detect financial crimes. Skill: Actimize IFM application hands-on experience (min 2 years) is mandatory for this role. Responsibilities : . Production Support during normal working day and on call for off hours . Designing and Coding Rules and Coding Rulesets . Preparing Alert Workflows and Routing Policies . Developing and carrying out tests on Actimize IFM platform components . Arranging Actimize DEV testing environments . Documenting the steps involved in implementation and troubleshooting Hybrid - Expected 3 days per week on site at client office in Swindon
Role: Communications Systems Engineer/Communications and Networks SME Salary: £60,000-80,000 per annum dependent on experience Location: Hybrid/Romsey SC clearance must be in place for this role. We are looking for an experienced Communications Systems Engineer for my client who provides tech innovation and consultancy to government and defence sector customers. You will have an understanding of wireless military communications networks and associated protocols. Role and Responsibilities + Provide systems engineering skills with regard to wireless military communication networks + Provide technical support + Conduct research into future military networking Skills and Experience + Experience of simulating wireless communication networks + Ability to conduct research into future military networking + Understanding of wireless military communication and/or civil network architectures, protocols and associated waveforms If you are interested in discussing this Communications Systems Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
07/05/2024
Full time
Role: Communications Systems Engineer/Communications and Networks SME Salary: £60,000-80,000 per annum dependent on experience Location: Hybrid/Romsey SC clearance must be in place for this role. We are looking for an experienced Communications Systems Engineer for my client who provides tech innovation and consultancy to government and defence sector customers. You will have an understanding of wireless military communications networks and associated protocols. Role and Responsibilities + Provide systems engineering skills with regard to wireless military communication networks + Provide technical support + Conduct research into future military networking Skills and Experience + Experience of simulating wireless communication networks + Ability to conduct research into future military networking + Understanding of wireless military communication and/or civil network architectures, protocols and associated waveforms If you are interested in discussing this Communications Systems Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Senior SDS Developer - 12month - £650 PD - Inside IR 35 A highly reputable financial services corporation is currently hiring an experienced consultant with strong capabilities in SDS coding, Experian PowerCurve and experience working with analytical tools such as SQL, SAS, R or Python. This is a 12 month contract opportunity paying up to £650 per day Inside IR 35 to be based in either London, Chatham or Wolverhampton 3 x PW. The chosen candidate must have prior experience building a Credit Decisioning Strategy focusing on the interpretation and coding of Credit strategies into Experian Strategy Design Studio (SDS) through a life cycle process: Analyse, Assess, Design, Develop, Test, Deploy, Monitor & Optimise. Core responsibilities Support the initial design, development and testing of the Banks new Credit decisioning strategy. Role will focus on the interpretation and coding of Credit strategies into Experian Strategy Design Studio (SDS) through a life cycle process: Analyse, Assess, Design, Develop, Test, Deploy, Monitor & Optimise Supporting the Deployment of Powercurve and SDS strategies into technical infrastructure. Providing SME guidance on best practice implementing SDS/PCO. Working closely with the Credit Risk function to coach/train SDS coding capability within the team Design, Deliver Credit strategies through the delivery of SDS coding into the new Risk decisioning platform Ensure rules are robustly tested with the implementation of peer testing impact assessments Act as the SDS SME and provide coaching/training to enable additional SDS coding capability within the Risk team. Work with those individuals to oversee coding and provide peer review testing Core skills: Proven experience with Experian PowerCurve and SDS coding at an expert level Experience on working on decisioning systems for UK mortgages Strong coding knowledge and experience working with analytical tools such as SQL, SAS, R or Python) Knowledge of the consumer credit sectors and products, ideally residential and Buy to Let mortgages with a core background in risk and/or analytics Experience working with CRA (Credit reference Agency) originations and account management data/other credit data Knowledge and experience of credit risk processes, governance and documentation Experience delivering within agile environments such as Scrum & SAFe etc. Senior SDS Developer - 12month - £650 PD - Inside IR 35
07/05/2024
Project-based
Senior SDS Developer - 12month - £650 PD - Inside IR 35 A highly reputable financial services corporation is currently hiring an experienced consultant with strong capabilities in SDS coding, Experian PowerCurve and experience working with analytical tools such as SQL, SAS, R or Python. This is a 12 month contract opportunity paying up to £650 per day Inside IR 35 to be based in either London, Chatham or Wolverhampton 3 x PW. The chosen candidate must have prior experience building a Credit Decisioning Strategy focusing on the interpretation and coding of Credit strategies into Experian Strategy Design Studio (SDS) through a life cycle process: Analyse, Assess, Design, Develop, Test, Deploy, Monitor & Optimise. Core responsibilities Support the initial design, development and testing of the Banks new Credit decisioning strategy. Role will focus on the interpretation and coding of Credit strategies into Experian Strategy Design Studio (SDS) through a life cycle process: Analyse, Assess, Design, Develop, Test, Deploy, Monitor & Optimise Supporting the Deployment of Powercurve and SDS strategies into technical infrastructure. Providing SME guidance on best practice implementing SDS/PCO. Working closely with the Credit Risk function to coach/train SDS coding capability within the team Design, Deliver Credit strategies through the delivery of SDS coding into the new Risk decisioning platform Ensure rules are robustly tested with the implementation of peer testing impact assessments Act as the SDS SME and provide coaching/training to enable additional SDS coding capability within the Risk team. Work with those individuals to oversee coding and provide peer review testing Core skills: Proven experience with Experian PowerCurve and SDS coding at an expert level Experience on working on decisioning systems for UK mortgages Strong coding knowledge and experience working with analytical tools such as SQL, SAS, R or Python) Knowledge of the consumer credit sectors and products, ideally residential and Buy to Let mortgages with a core background in risk and/or analytics Experience working with CRA (Credit reference Agency) originations and account management data/other credit data Knowledge and experience of credit risk processes, governance and documentation Experience delivering within agile environments such as Scrum & SAFe etc. Senior SDS Developer - 12month - £650 PD - Inside IR 35
Alexander Ash are currently working with a global firm who are looking for a Data Architect to join their multi-disciplinary team. This is an exciting opportunity for any Data Architect to join a team of skilled and experienced consultants and seek to identify improvements and efficiency's, while utilising new technologies and existing tools as the organisation takes on one of it's biggest bodies of work. Skill Requirements & Respinsibilites Creating the blueprint for how data is stored, accessed, and used within an organization. Specific Microsoft technology awareness (data Fabric and Data Mesh a priority) establish data governance policies and procedures to ensure data quality, consistency, privacy, and compliance with relevant regulations. define the overall data architecture, including data warehouses, data lakes, data marts, and other data repositories. collaborate with cross-functional teams, including data analysts, data engineers, and business stakeholders, to understand data needs and ensure alignment with business objectives. Consulting Experience
07/05/2024
Full time
Alexander Ash are currently working with a global firm who are looking for a Data Architect to join their multi-disciplinary team. This is an exciting opportunity for any Data Architect to join a team of skilled and experienced consultants and seek to identify improvements and efficiency's, while utilising new technologies and existing tools as the organisation takes on one of it's biggest bodies of work. Skill Requirements & Respinsibilites Creating the blueprint for how data is stored, accessed, and used within an organization. Specific Microsoft technology awareness (data Fabric and Data Mesh a priority) establish data governance policies and procedures to ensure data quality, consistency, privacy, and compliance with relevant regulations. define the overall data architecture, including data warehouses, data lakes, data marts, and other data repositories. collaborate with cross-functional teams, including data analysts, data engineers, and business stakeholders, to understand data needs and ensure alignment with business objectives. Consulting Experience
Are you a System Engineer looking for your next exciting contract? Do you want to join a Global Bank on a long term project which is set to last roughly 2+ years? This role will be in Prague and 50% Remote. The Senior System Engineer is in charge of planning, developing and maintaining system environments and interfaces for business solutions. He/she leads system design and development teams. Task and responsibilities - Support the infrastructure stack of applications Mandatory skills and experiences - Experienced in GCP cloud Infrastructure (mainly GKE, GCE, GLB, GCS, IAM, VPC, Cloud SQL) - Experienced in Kubernetes, docker, Terraform (IaC) Optional skills - Experience with relational Databases (MySQL), - Knowledge in Java/C++ is a plus, - GUI development with React
07/05/2024
Project-based
Are you a System Engineer looking for your next exciting contract? Do you want to join a Global Bank on a long term project which is set to last roughly 2+ years? This role will be in Prague and 50% Remote. The Senior System Engineer is in charge of planning, developing and maintaining system environments and interfaces for business solutions. He/she leads system design and development teams. Task and responsibilities - Support the infrastructure stack of applications Mandatory skills and experiences - Experienced in GCP cloud Infrastructure (mainly GKE, GCE, GLB, GCS, IAM, VPC, Cloud SQL) - Experienced in Kubernetes, docker, Terraform (IaC) Optional skills - Experience with relational Databases (MySQL), - Knowledge in Java/C++ is a plus, - GUI development with React
LA International Computer Consultants Ltd
Chippenham, Wiltshire
You'll have the following responsibilities * Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. * Manage and recommend on the technical direction and helps determine the optimum solution design for customers. * Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. * Drive the improvement of design and delivery capabilities for end-to-end technical solutions. * Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables. * Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. * Undertake customer migration planning and implementation. * Coordinate impact assessments and design documentation updates. * Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation. * Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies. * Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design. * Mentor other customer solution designers, helping to improve the team's abilities by acting as a technical resource. * Champion, continuously develop and share with team knowledge on emerging trends and changes in customer solution design. You'll have the following skills & experience * Hold UKSV Developed Vetting clearance. * Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions * Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (ie, Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). * Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies. * Preferably have the following professional training and/or accreditations o Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) * and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies * Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements. * Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions. * Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge DV Clearance Please send in latest CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
07/05/2024
Project-based
You'll have the following responsibilities * Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. * Manage and recommend on the technical direction and helps determine the optimum solution design for customers. * Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. * Drive the improvement of design and delivery capabilities for end-to-end technical solutions. * Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables. * Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. * Undertake customer migration planning and implementation. * Coordinate impact assessments and design documentation updates. * Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation. * Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies. * Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design. * Mentor other customer solution designers, helping to improve the team's abilities by acting as a technical resource. * Champion, continuously develop and share with team knowledge on emerging trends and changes in customer solution design. You'll have the following skills & experience * Hold UKSV Developed Vetting clearance. * Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions * Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (ie, Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). * Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies. * Preferably have the following professional training and/or accreditations o Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) * and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies * Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements. * Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions. * Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge DV Clearance Please send in latest CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
System Engineer Ruddington, Nottingham (Hybrid 2-3 days WFH) £50,000 6-12 Month Fixed Term contract Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Nottingham offices. The purpose of the role is to support and maintain the organisations Network and Server Infrastructure, ensuring maximum uptime, availability and adherence to IT Policies and Processes. Experience/Knowledge: Linux/Unix Operating Systems Linux Server Administration Management of Printer Queues Scripting/CRON/Batch Jobs System Patching and Updates Application Installation Storage Management Standard Operating Procedures Windows Client and Server Operating System Administration, PowerShell Scripting & problem resolution Active Directory and Server administration tools, group policy, Scripting & problem resolution DHCP and DNS configuration Using Active Directory User and Computers administration console to manage Objects, including Organisation Units, Computer Objects, User objects, User attributes, Group Policy, and Group Membership Domain Health and Security diagnostics Automation and replication Azure Endpoint or other systems management experience. Datacentre Migrations and Service Transformation Configuration, OS Imaging & Deployment, Software deployment, patch management, reporting, Scripting, and problem resolution Software Packaging, Unattended Installs, Software Deployment Patch Management using industry-standard applications, such as WSUS or third-party endpoint management solutions. Good understanding of the OSI model IP Networking, understanding of core protocols, IPv4 addressing and subnetting, IP routing protocols. Core Infrastructure services, DNS and DHCP, Network Policy Server, RADIUS, VPN Network and OS Security principles and best practice configuration as determined by system manufacturers and IT security compliance to policy. Firewall Administration Highly desirable but not essential experience would include the below: Manage Engine Products Meraki SDWAN deployment and administration Linux Server Administration Palo Alto Firewall Net-App SAN ON-TAP Oracle Server BitDefender Endpoint Security XDR Cortex If interested, click the apply button now! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
07/05/2024
System Engineer Ruddington, Nottingham (Hybrid 2-3 days WFH) £50,000 6-12 Month Fixed Term contract Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Nottingham offices. The purpose of the role is to support and maintain the organisations Network and Server Infrastructure, ensuring maximum uptime, availability and adherence to IT Policies and Processes. Experience/Knowledge: Linux/Unix Operating Systems Linux Server Administration Management of Printer Queues Scripting/CRON/Batch Jobs System Patching and Updates Application Installation Storage Management Standard Operating Procedures Windows Client and Server Operating System Administration, PowerShell Scripting & problem resolution Active Directory and Server administration tools, group policy, Scripting & problem resolution DHCP and DNS configuration Using Active Directory User and Computers administration console to manage Objects, including Organisation Units, Computer Objects, User objects, User attributes, Group Policy, and Group Membership Domain Health and Security diagnostics Automation and replication Azure Endpoint or other systems management experience. Datacentre Migrations and Service Transformation Configuration, OS Imaging & Deployment, Software deployment, patch management, reporting, Scripting, and problem resolution Software Packaging, Unattended Installs, Software Deployment Patch Management using industry-standard applications, such as WSUS or third-party endpoint management solutions. Good understanding of the OSI model IP Networking, understanding of core protocols, IPv4 addressing and subnetting, IP routing protocols. Core Infrastructure services, DNS and DHCP, Network Policy Server, RADIUS, VPN Network and OS Security principles and best practice configuration as determined by system manufacturers and IT security compliance to policy. Firewall Administration Highly desirable but not essential experience would include the below: Manage Engine Products Meraki SDWAN deployment and administration Linux Server Administration Palo Alto Firewall Net-App SAN ON-TAP Oracle Server BitDefender Endpoint Security XDR Cortex If interested, click the apply button now! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
IT Technical Support Analyst - Leamington Spa, Warwickshire £30,000pa to £35,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response etc. Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, are seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up to version 2019 Support & Configuration of O365, VMware & Linux Assist in IT Projects as well as BAU Operations Network Support, LAN/WAN & Wi-Fi Cyber Security Support, Endpoint, Detection & Response (EDR) etc Desirable Software Skills: Software development using PHP, HTML Database query and management using MySQL, MSSQL Growth Opportunities: Access to Pluralsight and many other training resources Development & Support from a forward-thinking organisation Benefits Include: Company Contribution towards personal pension Death in service Profit related bonus 26 days holiday Private health care Call John at Experis IT for more Information.
07/05/2024
Full time
IT Technical Support Analyst - Leamington Spa, Warwickshire £30,000pa to £35,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response etc. Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, are seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up to version 2019 Support & Configuration of O365, VMware & Linux Assist in IT Projects as well as BAU Operations Network Support, LAN/WAN & Wi-Fi Cyber Security Support, Endpoint, Detection & Response (EDR) etc Desirable Software Skills: Software development using PHP, HTML Database query and management using MySQL, MSSQL Growth Opportunities: Access to Pluralsight and many other training resources Development & Support from a forward-thinking organisation Benefits Include: Company Contribution towards personal pension Death in service Profit related bonus 26 days holiday Private health care Call John at Experis IT for more Information.
Senior DevOps Engineer - Cloud - Permanent - Poland Robson Bale are looking for a Senior DevOps Engineer to come on board for a permanent opportunity in Poland. Role can be fully remote from Poland Permanent, Excellent Salary Responsibilities: Technical Skills - Must have Leadership: Lead and manage DevOps/Infrastructure projects, overseeing the entire development life cycle. Collaborate with cross-functional teams to align project objectives and deliverables. Ensure adherence to timelines, budgets, and quality standards. Mentor and guide team members and interns, fostering a culture of continuous learning. Security and Compliance: Demonstrate a deep understanding of Standard Operating Procedures (SOP) for security practices. Perform threat modelling and implement encryption, network defense, and web security measures. Champion security best practices in a production environment and address cloud security risks. Integrate identity providers such as OAuth, OIDC, and SAML to enhance security. DevOps/Infrastructure and Cloud Expertise: Drive change, release, and incident management processes to maintain a stable environment. Utilize extensive experience in DevOps to optimize performance, conduct application upgrades, and apply patches. Lead continuous integration and deployment efforts using tools like Jenkins and Ansible. Demonstrate proficiency in coding and automation to streamline operations. Good hands-on knowledge of AWS/AZURE/GCP cloud service providers. Cloud Infrastructure Management: Exhibit strong expertise in AWS/AZURE/GCP/OCI cloud services and maintain infrastructure as code (IAC) using Ansible, Terraform, or CloudFormation. Oversee containerization technologies like Docker and Kubernetes to enhance scalability and efficiency. Manage Linux-based systems and network configurations to ensure smooth operations. Security and Access Management: Demonstrate a solid grasp of identity and access management (IAM) principles. Manage Security Groups (SGs), Firewall services, and secrets effectively. Optimize service costs based on resource utilization and scale. Monitoring and Reliability: Ensure ongoing and reliable monitoring of the infrastructure to promptly address issues. Implement performance tuning and optimization strategies to maintain high availability. Technical Requirements: Proficient in Python/Java/bash Scripting for automation and tooling. Expertise in AWS/AZURE/GCP/OCI cloud services like Azure Kubernetes Service/Elastic Kubernetes Service/Google Kubernetes Engine. Extensive experience with CI/CD pipelines, particularly using Jenkins . Strong familiarity with Docker and Kubernetes for container orchestration. In-depth understanding of networking principles. Good to Have Skillsets: Experience in crafting intuitive and engaging user interfaces (UI) for web applications, mobile apps, or other AI-powered interfaces. Experience with design thinking methodologies. Understanding of data visualization and information architecture. Ability to write clear documentation. Experience with voice user interfaces (VUIs). Knowledge of animation and micro interactions for enhancing user experience. Experience with design systems and component libraries. Process Skills: General SDLC processes Understanding of utilizing Agile and Scrum software development methodologies Attention to detail and commitment to quality. Behavioral Skills: Work closely with designers, product managers, Developers, and data scientists to deliver comprehensive solutions. Communicate effectively and share knowledge with the team. Be open to feedback and continuously learn and adapt to new technologies. Ability to work independently and as part of a team. Ability to work effectively under pressure and meet deadlines. Passion for learning and staying updated on the latest technologies. Good Attitude and Quick learner. Certification (Good to have) : Certifications (Preferred, any 1 or more Cloud Service Provider): AWS associate certification (eg, AWS Certified Solutions Architect, AWS Certified DevOps Engineer) Certified Kubernetes Administrator (CKA) certification. Certified Docker Captain. Azure Certifications (eg Azure Fundamentals, Azure Administrator Associate, DevOps Engineer Expert, Azure Security Engineer Associate) GCP certifications (eg Cloud DevOps Engineer, Cloud network Engineer, Google Workspace Administrator) Networking related certification. Role can be fully remote from Poland Permanent, Excellent Salary Senior DevOps Engineer - Cloud - Permanent - Poland
07/05/2024
Full time
Senior DevOps Engineer - Cloud - Permanent - Poland Robson Bale are looking for a Senior DevOps Engineer to come on board for a permanent opportunity in Poland. Role can be fully remote from Poland Permanent, Excellent Salary Responsibilities: Technical Skills - Must have Leadership: Lead and manage DevOps/Infrastructure projects, overseeing the entire development life cycle. Collaborate with cross-functional teams to align project objectives and deliverables. Ensure adherence to timelines, budgets, and quality standards. Mentor and guide team members and interns, fostering a culture of continuous learning. Security and Compliance: Demonstrate a deep understanding of Standard Operating Procedures (SOP) for security practices. Perform threat modelling and implement encryption, network defense, and web security measures. Champion security best practices in a production environment and address cloud security risks. Integrate identity providers such as OAuth, OIDC, and SAML to enhance security. DevOps/Infrastructure and Cloud Expertise: Drive change, release, and incident management processes to maintain a stable environment. Utilize extensive experience in DevOps to optimize performance, conduct application upgrades, and apply patches. Lead continuous integration and deployment efforts using tools like Jenkins and Ansible. Demonstrate proficiency in coding and automation to streamline operations. Good hands-on knowledge of AWS/AZURE/GCP cloud service providers. Cloud Infrastructure Management: Exhibit strong expertise in AWS/AZURE/GCP/OCI cloud services and maintain infrastructure as code (IAC) using Ansible, Terraform, or CloudFormation. Oversee containerization technologies like Docker and Kubernetes to enhance scalability and efficiency. Manage Linux-based systems and network configurations to ensure smooth operations. Security and Access Management: Demonstrate a solid grasp of identity and access management (IAM) principles. Manage Security Groups (SGs), Firewall services, and secrets effectively. Optimize service costs based on resource utilization and scale. Monitoring and Reliability: Ensure ongoing and reliable monitoring of the infrastructure to promptly address issues. Implement performance tuning and optimization strategies to maintain high availability. Technical Requirements: Proficient in Python/Java/bash Scripting for automation and tooling. Expertise in AWS/AZURE/GCP/OCI cloud services like Azure Kubernetes Service/Elastic Kubernetes Service/Google Kubernetes Engine. Extensive experience with CI/CD pipelines, particularly using Jenkins . Strong familiarity with Docker and Kubernetes for container orchestration. In-depth understanding of networking principles. Good to Have Skillsets: Experience in crafting intuitive and engaging user interfaces (UI) for web applications, mobile apps, or other AI-powered interfaces. Experience with design thinking methodologies. Understanding of data visualization and information architecture. Ability to write clear documentation. Experience with voice user interfaces (VUIs). Knowledge of animation and micro interactions for enhancing user experience. Experience with design systems and component libraries. Process Skills: General SDLC processes Understanding of utilizing Agile and Scrum software development methodologies Attention to detail and commitment to quality. Behavioral Skills: Work closely with designers, product managers, Developers, and data scientists to deliver comprehensive solutions. Communicate effectively and share knowledge with the team. Be open to feedback and continuously learn and adapt to new technologies. Ability to work independently and as part of a team. Ability to work effectively under pressure and meet deadlines. Passion for learning and staying updated on the latest technologies. Good Attitude and Quick learner. Certification (Good to have) : Certifications (Preferred, any 1 or more Cloud Service Provider): AWS associate certification (eg, AWS Certified Solutions Architect, AWS Certified DevOps Engineer) Certified Kubernetes Administrator (CKA) certification. Certified Docker Captain. Azure Certifications (eg Azure Fundamentals, Azure Administrator Associate, DevOps Engineer Expert, Azure Security Engineer Associate) GCP certifications (eg Cloud DevOps Engineer, Cloud network Engineer, Google Workspace Administrator) Networking related certification. Role can be fully remote from Poland Permanent, Excellent Salary Senior DevOps Engineer - Cloud - Permanent - Poland
Are you an experienced Network Operations lead with a passion for delivering exceptional Customer Service and have a real analytical mindset. Client Details A well known and respected business. Description You will be the lead for Technical Operational discussions for one of my clients leading Customers working to short timescales overseeing a small team of individuals. In this role you will be rewarded with a competitive salary of up to £72,000 per annum depending on experience with a host of further benefits including a 10% discretionary bonus, Remote working with just 2 days on site in Edinburgh, Life Assurance, Private Healthcare and much more! If this sounds interesting to you, please read on What you will bring to the role: Demonstrable communicator who can interact with key stakeholders in a calm and effective manner. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Lead on future support initiatives and contribute towards upskilling and tooling investment plans. Awareness of ITIL (Desirable) Experience of managing operational teams Profile The Successful Applicant: This is a great role for someone who is an experienced Network Operations Lead, or Senior Network Engineer with strong exposure to WAN, LAN, Voice and Security plans who is looking to further expand their knowledge and skill set within this field. Job Offer Up to £72,000 per anum depending on experience. Remote Working. 10% annual bonus. Excellent pension. Buy holiday scheme. Private Healthcare. Healthcare cash plan. Life Assurance (10x salary) PLUS MUCH MORE! If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long .
07/05/2024
Full time
Are you an experienced Network Operations lead with a passion for delivering exceptional Customer Service and have a real analytical mindset. Client Details A well known and respected business. Description You will be the lead for Technical Operational discussions for one of my clients leading Customers working to short timescales overseeing a small team of individuals. In this role you will be rewarded with a competitive salary of up to £72,000 per annum depending on experience with a host of further benefits including a 10% discretionary bonus, Remote working with just 2 days on site in Edinburgh, Life Assurance, Private Healthcare and much more! If this sounds interesting to you, please read on What you will bring to the role: Demonstrable communicator who can interact with key stakeholders in a calm and effective manner. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Lead on future support initiatives and contribute towards upskilling and tooling investment plans. Awareness of ITIL (Desirable) Experience of managing operational teams Profile The Successful Applicant: This is a great role for someone who is an experienced Network Operations Lead, or Senior Network Engineer with strong exposure to WAN, LAN, Voice and Security plans who is looking to further expand their knowledge and skill set within this field. Job Offer Up to £72,000 per anum depending on experience. Remote Working. 10% annual bonus. Excellent pension. Buy holiday scheme. Private Healthcare. Healthcare cash plan. Life Assurance (10x salary) PLUS MUCH MORE! If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long .
HR Performance Management Lead - Scorecard based Our client, a leading global company, are recruiting for an HR Performance Management Lead to join the team on a contract basis. You will lead on the design and implementation of the Performance Management programme across the Business. Role/Experience: Reporting to the Head of Reward you will support and collaborate with the whole HR team to ensure exceptional service is delivered into the business in all aspects of the employee life cycle. The primary focus of the role will be the design, implementation and evaluation of the performance management programme, incorporating it into the wider HR initiatives. Experience in creation of performance management scorecard Experience in a regulatory/financial services environment Strong background in HR directives Experience in performance management initiatives to C Suite level Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
07/05/2024
Project-based
HR Performance Management Lead - Scorecard based Our client, a leading global company, are recruiting for an HR Performance Management Lead to join the team on a contract basis. You will lead on the design and implementation of the Performance Management programme across the Business. Role/Experience: Reporting to the Head of Reward you will support and collaborate with the whole HR team to ensure exceptional service is delivered into the business in all aspects of the employee life cycle. The primary focus of the role will be the design, implementation and evaluation of the performance management programme, incorporating it into the wider HR initiatives. Experience in creation of performance management scorecard Experience in a regulatory/financial services environment Strong background in HR directives Experience in performance management initiatives to C Suite level Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
We are heading up a recruitment drive for a global consultancy that require a API Service Modeler to join them on a major Banking project that's based in Sheffield. Job Title - API Service Modeler Day Rate - £507 Location - Sheffield Office (70%) iR35 determination - Inside Duration - 12 months API Service Modeler Responsibilities: Design and develop API services that enable seamless integration with our party data model data platform. Implement robust and scalable API solutions that adhere to industry best practices and standards. Ensure the security, reliability, and performance of the API services, including handling data validation, authentication, authorization, and error handling. Optimize API performance and scalability to meet the growing demands of our data platform. Required Skills: Strong experience in designing and implementing API services for data platforms. Proficiency in popular API technologies such as RESTful APIs, GraphQL, or gRPC. Solid understanding of data models and database concepts. Familiarity with data integration processes and tools. Strong programming skills in one or more languages commonly used for API development (eg, Python, Java) Experience with API documentation tools and standards (eg, OpenAPI/Swagger). Knowledge of authentication and authorization mechanisms such as OAuth, JWT, or API keys. Ability to optimize API performance and scalability. Familiarity with version control systems (eg, Git) and CI/CD pipelines. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Preferred Skills: Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. Knowledge of containerization technologies such as Docker or Kubernetes. Familiarity with event-driven architectures and message queues. Understanding of data privacy and security regulations (eg, GDPR, HIPAA). HSBC experience is a plus
07/05/2024
Project-based
We are heading up a recruitment drive for a global consultancy that require a API Service Modeler to join them on a major Banking project that's based in Sheffield. Job Title - API Service Modeler Day Rate - £507 Location - Sheffield Office (70%) iR35 determination - Inside Duration - 12 months API Service Modeler Responsibilities: Design and develop API services that enable seamless integration with our party data model data platform. Implement robust and scalable API solutions that adhere to industry best practices and standards. Ensure the security, reliability, and performance of the API services, including handling data validation, authentication, authorization, and error handling. Optimize API performance and scalability to meet the growing demands of our data platform. Required Skills: Strong experience in designing and implementing API services for data platforms. Proficiency in popular API technologies such as RESTful APIs, GraphQL, or gRPC. Solid understanding of data models and database concepts. Familiarity with data integration processes and tools. Strong programming skills in one or more languages commonly used for API development (eg, Python, Java) Experience with API documentation tools and standards (eg, OpenAPI/Swagger). Knowledge of authentication and authorization mechanisms such as OAuth, JWT, or API keys. Ability to optimize API performance and scalability. Familiarity with version control systems (eg, Git) and CI/CD pipelines. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Preferred Skills: Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. Knowledge of containerization technologies such as Docker or Kubernetes. Familiarity with event-driven architectures and message queues. Understanding of data privacy and security regulations (eg, GDPR, HIPAA). HSBC experience is a plus
2nd line Support Engineer Microsoft Stack/Azure Circa £30k Bristol/Portishead - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for a 2nd line Support Engineer to support their customers. As 2nd line support you will be handling escalations from the 1st Line Team and actively monitoring infrastructure through a variety of products. This team operate on a hybrid basis working both at home and in the office. You shall gain exposure to a range of technologies and have the opportunity to further develop your skill set with fellow enthusiastic IT professionals. What we are looking for: 2nd line support experience Microsoft Stack - Azure/SharePoint Active Directory A positive mindset and a willingness to learn. Network Support What we are offering: Quick Progression Weekly training sessions This is a great opportunity for someone who has a passion for IT/Tech working for a company that has a track record of driving internal promotions. If this sounds of interest, please apply for more information!
07/05/2024
Full time
2nd line Support Engineer Microsoft Stack/Azure Circa £30k Bristol/Portishead - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for a 2nd line Support Engineer to support their customers. As 2nd line support you will be handling escalations from the 1st Line Team and actively monitoring infrastructure through a variety of products. This team operate on a hybrid basis working both at home and in the office. You shall gain exposure to a range of technologies and have the opportunity to further develop your skill set with fellow enthusiastic IT professionals. What we are looking for: 2nd line support experience Microsoft Stack - Azure/SharePoint Active Directory A positive mindset and a willingness to learn. Network Support What we are offering: Quick Progression Weekly training sessions This is a great opportunity for someone who has a passion for IT/Tech working for a company that has a track record of driving internal promotions. If this sounds of interest, please apply for more information!
Context: The client are on site with GDS setting up an organisational unit. This will include security control policies, aws configutaion, security hub. This will be very governance/control orientated. They will then be migrating GDS' AWS accounts across to this new organisational unit. The role is as follows: Inside IR35 £550 Inside ir35 Remote day to day, twice a month in the office (Whitehall or Whitechapel) Start 15.05.24 End 15.11.24 Essential Skills: AWS Consultancy skills - can you push back on client/colleagues in a good manner? Terraform Security Cleared Then a combination of the below; AWS Control Tower Organisational Units Splunk Ruby Python Golang JavaScript Desirable: Public Sector Consultancy
07/05/2024
Project-based
Context: The client are on site with GDS setting up an organisational unit. This will include security control policies, aws configutaion, security hub. This will be very governance/control orientated. They will then be migrating GDS' AWS accounts across to this new organisational unit. The role is as follows: Inside IR35 £550 Inside ir35 Remote day to day, twice a month in the office (Whitehall or Whitechapel) Start 15.05.24 End 15.11.24 Essential Skills: AWS Consultancy skills - can you push back on client/colleagues in a good manner? Terraform Security Cleared Then a combination of the below; AWS Control Tower Organisational Units Splunk Ruby Python Golang JavaScript Desirable: Public Sector Consultancy
Private Network Design Engineer Contract: 6 months Location: Paddington Hybrid role - requires travel to customer sites can be anywhere across the UK, looking at potentially 7 or 8 nights/month We are hiring a RAN Private Network Design Engineer to generate solution High and Low Level Designs for customer Private Network deployments for one our telecom clients in Paddington Primary Responsibilities Lead customer Private Network solution development and design. Work with existing client's Solution Architects and designers to deliver high quality, detailed design documentation that is used as a reference for customer deployments. Translating customer and operational requirements into E2E Private Network High and low level designs encompassing Core, RAN, IP transport, Devices, Network Management. Key point of technical support to the delivery and integration teams throughout the deployment and integration life cycle of customer deployments. Input into bid and RFP documents supplied to customer. Generate pricing and bill of materials for technical solutions. Ensure industry standardisation and best practice are followed in the design of customer solutions. Maintain relationships and information exchange with operational, Deployment Sales and Engineering teams. The generation of E2E Solution Designs which include: 4G, 5GNSA & 5GSA Core Network design 4G, 5GNSA & 5GSA RAN design IP Transport (Core & Backhaul) IP design Device & Use-Case design Provide expert technical advise on Private Network functionality, performance & Implementation, including complex migrations. Experience required: 5+ years of relevant experience in mobile network design/solution architecture at a senior level Experience of working in some of the following industry areas; telecommunications, manufacturing, mining, logistics, refineries and other process industry, power plants Strong, demonstrable technical expertise across the following domains: LTE EPC and 5G Core LTE and 5G NR RAN (including RF Coverage & Performance) IP Transport, Backhaul & Security Knowledge of standard networking protocols and components such as HTTP, DNS, IP Routing (BGP, IS-IS OSPF), TCP/IP, IPv6 and load balancing. Detailed knowledge of HPE (PN & IP Portfolio), Nokia, Ericsson, Palo Alto hardware and functionality Extensive Knowledge of 3GPP & ETSI standards Advanced network troubleshooting skills Experience, Knowledge & Skills Required The successful candidate for this role will have a breadth of experience, working at a technical level across multiple mobile network domains - Core, RAN, IP. You will need to be able to demonstrate your understanding of the key concepts of an end-2-end solution architecture. Recent experience as a Solution Architect or Solution Designer specifically developing Private Networks. Hands on integration experience deploying RAN and Core solutions. Project People is acting as an Employment Business in relation to this vacancy.
07/05/2024
Project-based
Private Network Design Engineer Contract: 6 months Location: Paddington Hybrid role - requires travel to customer sites can be anywhere across the UK, looking at potentially 7 or 8 nights/month We are hiring a RAN Private Network Design Engineer to generate solution High and Low Level Designs for customer Private Network deployments for one our telecom clients in Paddington Primary Responsibilities Lead customer Private Network solution development and design. Work with existing client's Solution Architects and designers to deliver high quality, detailed design documentation that is used as a reference for customer deployments. Translating customer and operational requirements into E2E Private Network High and low level designs encompassing Core, RAN, IP transport, Devices, Network Management. Key point of technical support to the delivery and integration teams throughout the deployment and integration life cycle of customer deployments. Input into bid and RFP documents supplied to customer. Generate pricing and bill of materials for technical solutions. Ensure industry standardisation and best practice are followed in the design of customer solutions. Maintain relationships and information exchange with operational, Deployment Sales and Engineering teams. The generation of E2E Solution Designs which include: 4G, 5GNSA & 5GSA Core Network design 4G, 5GNSA & 5GSA RAN design IP Transport (Core & Backhaul) IP design Device & Use-Case design Provide expert technical advise on Private Network functionality, performance & Implementation, including complex migrations. Experience required: 5+ years of relevant experience in mobile network design/solution architecture at a senior level Experience of working in some of the following industry areas; telecommunications, manufacturing, mining, logistics, refineries and other process industry, power plants Strong, demonstrable technical expertise across the following domains: LTE EPC and 5G Core LTE and 5G NR RAN (including RF Coverage & Performance) IP Transport, Backhaul & Security Knowledge of standard networking protocols and components such as HTTP, DNS, IP Routing (BGP, IS-IS OSPF), TCP/IP, IPv6 and load balancing. Detailed knowledge of HPE (PN & IP Portfolio), Nokia, Ericsson, Palo Alto hardware and functionality Extensive Knowledge of 3GPP & ETSI standards Advanced network troubleshooting skills Experience, Knowledge & Skills Required The successful candidate for this role will have a breadth of experience, working at a technical level across multiple mobile network domains - Core, RAN, IP. You will need to be able to demonstrate your understanding of the key concepts of an end-2-end solution architecture. Recent experience as a Solution Architect or Solution Designer specifically developing Private Networks. Hands on integration experience deploying RAN and Core solutions. Project People is acting as an Employment Business in relation to this vacancy.
Job Title: Service Desk Escalation Engineer Location: Hybrid working (Client based in Barlborough, Chesterfield) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides award winning IT Support solutions to Businesses has an exciting opportunity for a "hands on" Escalation Engineer who will provide technical support to their customers within a service desk environment mainly managed by remote access. This opportunity is a full time, permanent role, initially based at our client's office in Barlborough, then split between customers, the office, and remote working. About You This role will suit an individual who is looking to progress their career in IT Support, within an established and supportive business. You must have excellent technical knowledge to effectively provide an escalation point when needed and to ensure that incidents and problems are resolved quickly and efficiently. It is vital to have the desire to provide exceptional experience at all times, and understand the commercial goals of the business as a whole. Key Responsibilities: As an Escalation Engineer, your job responsibilities include: Providing a point of escalation to support incidents relating to hardware, software, network connectivity, and application services to a wide variety of external customers Managing and tracking incident tickets using an in-house ticket management system and providing timely updates to customers Improving the service desk's first-time fix resolution times to enhance customer satisfaction Communicating with customers in a clear, effective, and timely manner Maintaining accurate documentation in a centralised management database Providing on-site support to resolve customer service outages as per the Service Level Agreements (SLAs) Supporting the delivery of projects, if applicable Continuously learning and enhancing technical knowledge and skills through formal training, informal training, practical experience, and mentoring other team members. Skills required: Minimum 2 years' experience in a 1st or 2nd Line support role within a service desk environment Good knowledge of Windows Server, Virtual environments (VMWare, Microsoft Azure), SQL Server, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks Experience Microsoft 365 solutions, including Azure Virtual Desktop, SharePoint etc Knowledge of working with an MSP environment would be advantageous. Benefits Package: Salary DOE - circa £30-35k 33 days holiday (including bank holidays) Westfield Health after 6 months employment Hybrid working (Monday office attendance compulsory) We aim to respond to all applicants within 5 days - to avoid missing out please apply today.
07/05/2024
Full time
Job Title: Service Desk Escalation Engineer Location: Hybrid working (Client based in Barlborough, Chesterfield) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides award winning IT Support solutions to Businesses has an exciting opportunity for a "hands on" Escalation Engineer who will provide technical support to their customers within a service desk environment mainly managed by remote access. This opportunity is a full time, permanent role, initially based at our client's office in Barlborough, then split between customers, the office, and remote working. About You This role will suit an individual who is looking to progress their career in IT Support, within an established and supportive business. You must have excellent technical knowledge to effectively provide an escalation point when needed and to ensure that incidents and problems are resolved quickly and efficiently. It is vital to have the desire to provide exceptional experience at all times, and understand the commercial goals of the business as a whole. Key Responsibilities: As an Escalation Engineer, your job responsibilities include: Providing a point of escalation to support incidents relating to hardware, software, network connectivity, and application services to a wide variety of external customers Managing and tracking incident tickets using an in-house ticket management system and providing timely updates to customers Improving the service desk's first-time fix resolution times to enhance customer satisfaction Communicating with customers in a clear, effective, and timely manner Maintaining accurate documentation in a centralised management database Providing on-site support to resolve customer service outages as per the Service Level Agreements (SLAs) Supporting the delivery of projects, if applicable Continuously learning and enhancing technical knowledge and skills through formal training, informal training, practical experience, and mentoring other team members. Skills required: Minimum 2 years' experience in a 1st or 2nd Line support role within a service desk environment Good knowledge of Windows Server, Virtual environments (VMWare, Microsoft Azure), SQL Server, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks Experience Microsoft 365 solutions, including Azure Virtual Desktop, SharePoint etc Knowledge of working with an MSP environment would be advantageous. Benefits Package: Salary DOE - circa £30-35k 33 days holiday (including bank holidays) Westfield Health after 6 months employment Hybrid working (Monday office attendance compulsory) We aim to respond to all applicants within 5 days - to avoid missing out please apply today.
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an FDS Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
07/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: * Fully site-based * Able to deal directly with clients in a friendly and highly confident manner * Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories * Experienced with VIP support and engagement * Troubleshooting known and unknown software issues related to Windows platforms * Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general "IT" tasks * Providing 'Hands and Eyes' support to other teams * Processing documentation and knowledge base article management * Using the onsite call management system to update calls and close calls to specific SLAs * Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: * Knowledge of current and past Microsoft windows operating systems * Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) * Experience in Windows imaging techniques (Network & Local) * Microsoft Active Directory & Azure Active Directory knowledge * Remote desktop support tools * Desktop/printer configurations * Excellent interpersonal & communication skills * Must be able to work independently and part of a team. * Experience and technical knowledge of IT, PC's/peripherals, and their architecture * Break fix, IMACs, Incidents, Projects * Experience with Ticket Management * Comfortable with liaising and working alongside 3rd Parties * Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: * ITIL Foundation * 3 - 4 years experience supporting Windows environment * Windows certification As an FDS Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support if you have the skills required apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 + Fantastic Benefits Package Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification
07/05/2024
Full time
Job title: Senior Desktop Engineer Salary: £30,000 - £33,000 + Fantastic Benefits Package Location: Ipswich This is a Full time permanent position working 37.5-hours per week, Monday - Friday 09:00 - 17:15. The successful candidate must be willing to undergo the client's security clearance process. Responsibilities: Fully site-based Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general IT tasks Providing Hands and Eyes' support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management - ensuring the desktops and laptops are correctly added to the database and the status updated when applicable Essential skills/qualifications: Knowledge of current and past Microsoft windows operating systems Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop/printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PC's/peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 - 4 years' experience supporting Windows environment Windows certification
My customer is searching the market for a SAP APO to work remotely on a hybrid basis in Manchester 2-3 days per week. Job Title: SAP APO Location: Hybrid - Manchester Duration: 6 months - Inside IR35 Task Description: Should have minimum 10+ years. functional consulting experience in SAP APO. Must be strong in SAP APO SNP and PPDS modules( both implementation and support engagements). Expert Knowledge in SCM APO - SNP, PPDS, Integrated Supply Chain Modeling (CIF), Live Cache, SNP/PPDS configuration and flow, APO Demand planning and IBP Control tower. SAP APO System expert for different modules, versions. Excellent knowledge of integration with SAP MM, PP, SD & Logistics module. Should have worked on SNP Deployment Optimizer, SNP Heuristics, PPDS planning board, PPDS Optimizer and heuristics, Master data, etc. Should have worked on a lead position and have excellent experience in client management and ability to independently deliver work. Resolve post implementation issues in post go live support and enhancements done to improve productivity and performance of the SAP system. Daily troubleshooting of user queries and resolution of issues. Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems. Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Work self-directed and independently; may act as subject matter mentor to more junior members SAP Supply Chain Planning consultant capable to provide solutions to complex medium term (Tactical) and operational planning methodologies. Experience as SAP Functional Consultant with Domain experience in the areas of Supply Chain Planning.
07/05/2024
Project-based
My customer is searching the market for a SAP APO to work remotely on a hybrid basis in Manchester 2-3 days per week. Job Title: SAP APO Location: Hybrid - Manchester Duration: 6 months - Inside IR35 Task Description: Should have minimum 10+ years. functional consulting experience in SAP APO. Must be strong in SAP APO SNP and PPDS modules( both implementation and support engagements). Expert Knowledge in SCM APO - SNP, PPDS, Integrated Supply Chain Modeling (CIF), Live Cache, SNP/PPDS configuration and flow, APO Demand planning and IBP Control tower. SAP APO System expert for different modules, versions. Excellent knowledge of integration with SAP MM, PP, SD & Logistics module. Should have worked on SNP Deployment Optimizer, SNP Heuristics, PPDS planning board, PPDS Optimizer and heuristics, Master data, etc. Should have worked on a lead position and have excellent experience in client management and ability to independently deliver work. Resolve post implementation issues in post go live support and enhancements done to improve productivity and performance of the SAP system. Daily troubleshooting of user queries and resolution of issues. Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems. Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Work self-directed and independently; may act as subject matter mentor to more junior members SAP Supply Chain Planning consultant capable to provide solutions to complex medium term (Tactical) and operational planning methodologies. Experience as SAP Functional Consultant with Domain experience in the areas of Supply Chain Planning.
Michael Bailey Associates - Amsterdam
Amsterdam, Noord-Holland
Job Title: IT Risk Manager Location: Amsterdam Permanent Salary: €90.000 - €110.000 Hybrid working | 50/50 We are currently seeking a proficient individual in IT risk management to join our client's team. The rapid advancement of technologies like AI brings forth new risks that demand unwavering attention. Given the paramount importance of trust and security within our client's organization, safeguarding the systems and data remains a main focus. We are in search of a qualified candidate with expertise in Cybersecurity and AI to take on the role of continuously monitoring and assessing the IT and security risks (from a 2nd line). As the organisation actively embraces new technological advancements, including AI and cloud solutions, we encounter a complex landscape of challenges in Information Security, Third-Party Management, and beyond. The increasing interconnectivity presents additional risks that require meticulous management. Within a cohesive team, you will provide insightful guidance based on your expertise, facilitating the navigation through this technological evolution. Your primary responsibilities will include: Providing support to both the IT department and business units in addressing IT and security risks. Developing comprehensive strategies to mitigate risks across various domains eg tech, continuity and third party risk, infosec. These policies determine the way of working for all different departments in the entire organisation. Ensuring the implementation of robust risk management frameworks aligned with our organizational objectives. Offering strategic insights to enhance the risk management practices and frameworks. Overseeing the continuous improvement of the risk management processes. The IT risk team comprises approximately 26+ dedicated colleagues, contributing to various initiatives globally. Our client values diversity and believes in leveraging different perspectives to strengthen the team. If you possess unique insights and skills, we encourage you to consider joining. If you meet the following criteria, we invite you to apply: A university-level education, preferably in a field related to IT risk management. Proficiency in operational and non-financial risk management, coupled with adeptness in risk assessment methodologies. Comprehensive understanding of IT operations and organizational structures. Demonstrated leadership capabilities, meticulous planning skills, and adeptness in project management. Thorough knowledge of current regulatory frameworks governing IT and risk management. Additional experience in Project Management or Consulting, will be advantageous. Most important - you are passionate about your work. In case you're not sure whether your experience in line - but you are passionate about IT Risk management or 1st line Information Security, please feel free to apply. A conversation with no strings attached is always possible! Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
07/05/2024
Full time
Job Title: IT Risk Manager Location: Amsterdam Permanent Salary: €90.000 - €110.000 Hybrid working | 50/50 We are currently seeking a proficient individual in IT risk management to join our client's team. The rapid advancement of technologies like AI brings forth new risks that demand unwavering attention. Given the paramount importance of trust and security within our client's organization, safeguarding the systems and data remains a main focus. We are in search of a qualified candidate with expertise in Cybersecurity and AI to take on the role of continuously monitoring and assessing the IT and security risks (from a 2nd line). As the organisation actively embraces new technological advancements, including AI and cloud solutions, we encounter a complex landscape of challenges in Information Security, Third-Party Management, and beyond. The increasing interconnectivity presents additional risks that require meticulous management. Within a cohesive team, you will provide insightful guidance based on your expertise, facilitating the navigation through this technological evolution. Your primary responsibilities will include: Providing support to both the IT department and business units in addressing IT and security risks. Developing comprehensive strategies to mitigate risks across various domains eg tech, continuity and third party risk, infosec. These policies determine the way of working for all different departments in the entire organisation. Ensuring the implementation of robust risk management frameworks aligned with our organizational objectives. Offering strategic insights to enhance the risk management practices and frameworks. Overseeing the continuous improvement of the risk management processes. The IT risk team comprises approximately 26+ dedicated colleagues, contributing to various initiatives globally. Our client values diversity and believes in leveraging different perspectives to strengthen the team. If you possess unique insights and skills, we encourage you to consider joining. If you meet the following criteria, we invite you to apply: A university-level education, preferably in a field related to IT risk management. Proficiency in operational and non-financial risk management, coupled with adeptness in risk assessment methodologies. Comprehensive understanding of IT operations and organizational structures. Demonstrated leadership capabilities, meticulous planning skills, and adeptness in project management. Thorough knowledge of current regulatory frameworks governing IT and risk management. Additional experience in Project Management or Consulting, will be advantageous. Most important - you are passionate about your work. In case you're not sure whether your experience in line - but you are passionate about IT Risk management or 1st line Information Security, please feel free to apply. A conversation with no strings attached is always possible! Michael Bailey International is acting as an Employment Agency in relation to this vacancy.