ICT Technician - Hitchin - £22,000 to £30,000. We have partnered with an organisation based within the educational sector, who are searching for an experienced ICT Technician to provide support onsite in a school in Hitchin. Requirements of the ICT Technician: 1st and 2nd line support experience Experience working with Microsoft devices - Windows server/Windows desktop, Office 365 Happy to go through a DBS check. Strong communicator and customer facing experience. Responsibilities of the ICT Technician: Provide 1st & 2nd Line of support for computing and the school's server and network infrastructure. Maintain asset and inventory register. Build and setup computers, set up emails and use Active Directory to manage and set up user accounts. Attend and manage incidents and problem tickets within SLA's, Supporting the teaching, operation teams and the pupils across the school. ICT Technician - Hitchin - £22,000 to £30,000. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Erin-Mae McDonagh , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
03/05/2024
Full time
ICT Technician - Hitchin - £22,000 to £30,000. We have partnered with an organisation based within the educational sector, who are searching for an experienced ICT Technician to provide support onsite in a school in Hitchin. Requirements of the ICT Technician: 1st and 2nd line support experience Experience working with Microsoft devices - Windows server/Windows desktop, Office 365 Happy to go through a DBS check. Strong communicator and customer facing experience. Responsibilities of the ICT Technician: Provide 1st & 2nd Line of support for computing and the school's server and network infrastructure. Maintain asset and inventory register. Build and setup computers, set up emails and use Active Directory to manage and set up user accounts. Attend and manage incidents and problem tickets within SLA's, Supporting the teaching, operation teams and the pupils across the school. ICT Technician - Hitchin - £22,000 to £30,000. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Erin-Mae McDonagh , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
Our client is a managed services organisation based in the Surrey region. Together, we are recruiting for two IT Schools Engineers on a permanent basis to operate predominantly on site in Croydon but also covering sites in the Redhill and Caterham region occasionally. General duties include: To ensure anti-virus updates and Microsoft Security updates are kept current on schools network To provide general maintenance, troubleshooting and technical housekeeping of networks and peripheral devices Maintain each school's network, including management of daily backups, anti-virus tools and software licences To Qualify: Networking fundamentals (LAN, WAN, Switches, DHCP & DNS) Active Directory, Group Policy and Server builds and configurations management Mobile technology (tablets & smartphones using Android & IOS Advantageous skills: Windows Server 2012-16 Administrative experience SQL Server Maintenance - Triggers/Stored/Procedures Experience with CiscoMeraki and WatchGuard products VMware or Hyer-V and Veeam- Backup Please consider applying if you meet the criteria.
03/05/2024
Project-based
Our client is a managed services organisation based in the Surrey region. Together, we are recruiting for two IT Schools Engineers on a permanent basis to operate predominantly on site in Croydon but also covering sites in the Redhill and Caterham region occasionally. General duties include: To ensure anti-virus updates and Microsoft Security updates are kept current on schools network To provide general maintenance, troubleshooting and technical housekeeping of networks and peripheral devices Maintain each school's network, including management of daily backups, anti-virus tools and software licences To Qualify: Networking fundamentals (LAN, WAN, Switches, DHCP & DNS) Active Directory, Group Policy and Server builds and configurations management Mobile technology (tablets & smartphones using Android & IOS Advantageous skills: Windows Server 2012-16 Administrative experience SQL Server Maintenance - Triggers/Stored/Procedures Experience with CiscoMeraki and WatchGuard products VMware or Hyer-V and Veeam- Backup Please consider applying if you meet the criteria.
1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. Mandatory Skills (Candidate must have all): Attention to detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *You will be required to go through a national security clearance process for this role before you can start this position* Project People is acting as an Employment Business in relation to this vacancy.
03/05/2024
Project-based
1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. Mandatory Skills (Candidate must have all): Attention to detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *You will be required to go through a national security clearance process for this role before you can start this position* Project People is acting as an Employment Business in relation to this vacancy.
I am looking for a highly motivated Telecommunications Operations Specialist to join my client's team on a permanent, remote basis. This role offers a unique opportunity for individuals with experience in the telecom industry to take on a range of responsibilities, including operational management, client onboarding, and business development. You will: Oversee day-to-day operations of our telecommunications systems, with a focus on VoIP technology and industry best practices. Collaborate with team members to ensure smooth operations and provide guidance as needed. Drive business growth by finding new clients, onboarding new clients, and maintaining relationships with existing clients. Handle administrative tasks, including quoting, reporting, and other ad hoc duties as required. To excel in this role, it would be ideal if you had Gamma or Telco experience and you will have: Experience in the telecom industry, with a strong understanding of VoIP technology and industry trends. Operational mindset with the ability to manage multiple tasks and projects simultaneously. Self-motivated and driven to succeed, with a desire to take ownership of projects and drive business growth. Strong communication skills, with the ability to engage in both technical discussions and client-facing interactions. Comfortable working in a small team environment with opportunities for growth and development. This role offers the opportunity to shape the future of my clients telecommunications business and make a significant impact on company's growth with a real opportunity to grow and develop professionally. My client offers a range of benefits including competitive bonus opportunities.
03/05/2024
Full time
I am looking for a highly motivated Telecommunications Operations Specialist to join my client's team on a permanent, remote basis. This role offers a unique opportunity for individuals with experience in the telecom industry to take on a range of responsibilities, including operational management, client onboarding, and business development. You will: Oversee day-to-day operations of our telecommunications systems, with a focus on VoIP technology and industry best practices. Collaborate with team members to ensure smooth operations and provide guidance as needed. Drive business growth by finding new clients, onboarding new clients, and maintaining relationships with existing clients. Handle administrative tasks, including quoting, reporting, and other ad hoc duties as required. To excel in this role, it would be ideal if you had Gamma or Telco experience and you will have: Experience in the telecom industry, with a strong understanding of VoIP technology and industry trends. Operational mindset with the ability to manage multiple tasks and projects simultaneously. Self-motivated and driven to succeed, with a desire to take ownership of projects and drive business growth. Strong communication skills, with the ability to engage in both technical discussions and client-facing interactions. Comfortable working in a small team environment with opportunities for growth and development. This role offers the opportunity to shape the future of my clients telecommunications business and make a significant impact on company's growth with a real opportunity to grow and develop professionally. My client offers a range of benefits including competitive bonus opportunities.
Technical Writer - Banking/remote Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer to create an effective and impactful: Technical documentation, User manuals/guidelines, Brochures, Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
03/05/2024
Project-based
Technical Writer - Banking/remote Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer to create an effective and impactful: Technical documentation, User manuals/guidelines, Brochures, Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
Linux Engineer RedHat Excellent basic plus package and Bonus Predominantly WFH/Some Office Fantastic opportunity to join a Global Tier 1 financial trading company in the heart of the City As a Linux Engineer you will play a vital role in ensuring the stability and performance of their Linux-based infrastructure. This will include ensuring operations run consistently in a standard way across all regions and that data is appropriately stored, protected or archived within agreed service levels. As part of the 24/7 service be responsible for incident and change management and provide technical guidance to other members of the team or other infrastructure teams. SKILLS & EXPERIENCES ASSESSMENT Linux Proficiency: A solid understanding of Linux operating systems, including experience with installations, configurations, and troubleshooting. Experience of an enterprise Linux, preferably RedHat Enterprise Linux, CentOS or Oracle Linux. Hands on experience with Linux Kernel, FPGA and Network card offloading. Experience managing F5 load balancers. Basic networking such as TCP/IP, DNS. Satellite, Spacewalk, DHCP, PXE and Kickstart for booting and building Servers Web Servers such as Apache or NGINX. Knowledge of Dell and HP server Infrastructure Red Hat (or similar enterprise Linux) Certification Scripting/programming in Ansible, Perl, Python, Java System Monitoring and Reporting Software, such as Prometheus, Nagios or similar. Basic SAN/NAS Knowledge: Familiarity with Storage Area Networks (SAN) and Network-Attached Storage (NAS) concepts is a plus. Please forward your details;s to receive a full job description
03/05/2024
Full time
Linux Engineer RedHat Excellent basic plus package and Bonus Predominantly WFH/Some Office Fantastic opportunity to join a Global Tier 1 financial trading company in the heart of the City As a Linux Engineer you will play a vital role in ensuring the stability and performance of their Linux-based infrastructure. This will include ensuring operations run consistently in a standard way across all regions and that data is appropriately stored, protected or archived within agreed service levels. As part of the 24/7 service be responsible for incident and change management and provide technical guidance to other members of the team or other infrastructure teams. SKILLS & EXPERIENCES ASSESSMENT Linux Proficiency: A solid understanding of Linux operating systems, including experience with installations, configurations, and troubleshooting. Experience of an enterprise Linux, preferably RedHat Enterprise Linux, CentOS or Oracle Linux. Hands on experience with Linux Kernel, FPGA and Network card offloading. Experience managing F5 load balancers. Basic networking such as TCP/IP, DNS. Satellite, Spacewalk, DHCP, PXE and Kickstart for booting and building Servers Web Servers such as Apache or NGINX. Knowledge of Dell and HP server Infrastructure Red Hat (or similar enterprise Linux) Certification Scripting/programming in Ansible, Perl, Python, Java System Monitoring and Reporting Software, such as Prometheus, Nagios or similar. Basic SAN/NAS Knowledge: Familiarity with Storage Area Networks (SAN) and Network-Attached Storage (NAS) concepts is a plus. Please forward your details;s to receive a full job description
Oracle Database Administrator Are you an experienced Oracle Database Administrator having strong skills with Oracle databases? As well as having strong experience with PowerShell, Windows and Linux. Then this could be your chance. You will be responsible for monitoring database performance, implementing changes, and applying new patches and versions when required. At the same time, you will be ensuring all hardware and software are updated as well as monitoring the performance of hardware and software. And configuring Servers and databases while also preserving data integrity. You will be joining a small centrally located team, you need to bring excellent written and verbal communication skills in German and English. Along with excellent teamwork, organization, and problem-solving skills. As well as great interpersonal and stakeholder management skills. For more information on this Database Administrator position or any other Data positions we have available, send your CV to (see below) or you can call me.
03/05/2024
Full time
Oracle Database Administrator Are you an experienced Oracle Database Administrator having strong skills with Oracle databases? As well as having strong experience with PowerShell, Windows and Linux. Then this could be your chance. You will be responsible for monitoring database performance, implementing changes, and applying new patches and versions when required. At the same time, you will be ensuring all hardware and software are updated as well as monitoring the performance of hardware and software. And configuring Servers and databases while also preserving data integrity. You will be joining a small centrally located team, you need to bring excellent written and verbal communication skills in German and English. Along with excellent teamwork, organization, and problem-solving skills. As well as great interpersonal and stakeholder management skills. For more information on this Database Administrator position or any other Data positions we have available, send your CV to (see below) or you can call me.
SAP S4 HANA Service Consultant (German Speaking): eurpeoples customer is currently seeking an experienced, German speaking SAP S4 HANA Service Consultant to join their long-term project in Germany that encompasses a new, end to end implementation scheduled to run until January 2026. The selected candidate will possess the following skills: Strong, hands on experience within SAP SD including customising and configuration Strong, hands on experience within SAP CS (Customer Service) including customising and configuration Experience of working with SAP S4 HANA Service (the latest version of SAP CS) Fluent German is essential The majority of the work can be performed remotely although some travel to the customer site is required and so candidates must be flexible in this regard. The customer WILL NOT consider candidate(s) who DO NOT possess a relevant passport that allows them to immediately travel to the project location. Candidates who require visas, work permits or sponsorship need not apply. eurpeople is acting as an Employment Business in relation to this vacancy. eurpeople is an Equal Opportunities employer; we welcome applicants from all backgrounds. For more information please send your CV providing your contact details and a representative of eurpeople will contact you. Alternatively please call eurpeople on the telephone number provided.
03/05/2024
Project-based
SAP S4 HANA Service Consultant (German Speaking): eurpeoples customer is currently seeking an experienced, German speaking SAP S4 HANA Service Consultant to join their long-term project in Germany that encompasses a new, end to end implementation scheduled to run until January 2026. The selected candidate will possess the following skills: Strong, hands on experience within SAP SD including customising and configuration Strong, hands on experience within SAP CS (Customer Service) including customising and configuration Experience of working with SAP S4 HANA Service (the latest version of SAP CS) Fluent German is essential The majority of the work can be performed remotely although some travel to the customer site is required and so candidates must be flexible in this regard. The customer WILL NOT consider candidate(s) who DO NOT possess a relevant passport that allows them to immediately travel to the project location. Candidates who require visas, work permits or sponsorship need not apply. eurpeople is acting as an Employment Business in relation to this vacancy. eurpeople is an Equal Opportunities employer; we welcome applicants from all backgrounds. For more information please send your CV providing your contact details and a representative of eurpeople will contact you. Alternatively please call eurpeople on the telephone number provided.
Opus Recruitment Solutions Ltd
Manchester, Lancashire
Senior Frontend Developer | React.JS & TypeScript | Remote First | Up to £70k Do you want to work for a business helping healthcare professionals and provide excellent clinical care and changing the lives of their patients? My client are the leading provider of business management software within their market supplying healthcare professionals in the UK. Their software helps professionals manage clinical processes, and sensitive patient data, and integrate with complex medical equipment. They are looking for a talented Senior Frontend Developer to join their collaborative team where everyone's input is welcomed and encouraged. They value and encourage continual personal development within their teams and love learning new tech. The ideal candidate will be skilled in React.JS, TypeScript and be comfortable working with REST API's. Any experience with CI/CD pipelines, Docker or Kubernetes is a huge bonus! What can they offer you? In addition to a competitive salary up to £70k (DOE) they offer, 25 days, increasing up to 30 days, Learning and development opportunities, Remote working and much more! Does this sound of interest to you? Send a copy of your CV to (see below) or apply below :) Know anyone who might be interested? Then please steer them my way as Opus offers great referral fees Senior Frontend Developer | React.JS & TypeScript | Remote First | Up to £70k
03/05/2024
Full time
Senior Frontend Developer | React.JS & TypeScript | Remote First | Up to £70k Do you want to work for a business helping healthcare professionals and provide excellent clinical care and changing the lives of their patients? My client are the leading provider of business management software within their market supplying healthcare professionals in the UK. Their software helps professionals manage clinical processes, and sensitive patient data, and integrate with complex medical equipment. They are looking for a talented Senior Frontend Developer to join their collaborative team where everyone's input is welcomed and encouraged. They value and encourage continual personal development within their teams and love learning new tech. The ideal candidate will be skilled in React.JS, TypeScript and be comfortable working with REST API's. Any experience with CI/CD pipelines, Docker or Kubernetes is a huge bonus! What can they offer you? In addition to a competitive salary up to £70k (DOE) they offer, 25 days, increasing up to 30 days, Learning and development opportunities, Remote working and much more! Does this sound of interest to you? Send a copy of your CV to (see below) or apply below :) Know anyone who might be interested? Then please steer them my way as Opus offers great referral fees Senior Frontend Developer | React.JS & TypeScript | Remote First | Up to £70k
World Class Defence Organisation based in Bristol is currently looking to recruit 2x Low level Embedded Software Engineer subcontractors on an initial 6 month contract. The role will likely be required to be onsite, but it can be worked on a 4-day week basis. Contract Duration: 6 Months initially and then ongoing. Hourly Rate: £70.00ph (Umbrella) Low level Embedded Software Engineer Job Description: Bristol Embedded Software provide Real Time solutions for our in house advanced weapon Bristol Embedded Software develop Real Time software solutions for Missile Units/Subsystems. We design, develop, build, integrate, test and support the whole SW product. The Low Level & Security software engineer will be responsible for the through life development of one or more of the internally developed security solutions and bespoke product lines. Skillset/experience required: Required Embedded C programming & debugging Hardware/software integration experience Experience working to standards Experience with ARM processors Basic Linux skills Desirable Full software life cycle experience (design, development and test) Knowledge of Real Time Operating Systems (eg PikeOS, FreeRTOS) Knowledge of Lauterbach debug tools Experience with ARM Cortex-A series processors Knowledge of ARM TrustZone Knowledge of IBM Configuration Management tools (RTC/EWM) Very interested in knowledge of Texas Instruments TD4A family of processors Knowledge/Understanding of security software.
03/05/2024
Project-based
World Class Defence Organisation based in Bristol is currently looking to recruit 2x Low level Embedded Software Engineer subcontractors on an initial 6 month contract. The role will likely be required to be onsite, but it can be worked on a 4-day week basis. Contract Duration: 6 Months initially and then ongoing. Hourly Rate: £70.00ph (Umbrella) Low level Embedded Software Engineer Job Description: Bristol Embedded Software provide Real Time solutions for our in house advanced weapon Bristol Embedded Software develop Real Time software solutions for Missile Units/Subsystems. We design, develop, build, integrate, test and support the whole SW product. The Low Level & Security software engineer will be responsible for the through life development of one or more of the internally developed security solutions and bespoke product lines. Skillset/experience required: Required Embedded C programming & debugging Hardware/software integration experience Experience working to standards Experience with ARM processors Basic Linux skills Desirable Full software life cycle experience (design, development and test) Knowledge of Real Time Operating Systems (eg PikeOS, FreeRTOS) Knowledge of Lauterbach debug tools Experience with ARM Cortex-A series processors Knowledge of ARM TrustZone Knowledge of IBM Configuration Management tools (RTC/EWM) Very interested in knowledge of Texas Instruments TD4A family of processors Knowledge/Understanding of security software.
Lead SAP MM Consultant - Remote Remote/Germany £600-700 a day A new opportunity for a Lead SAP MM Consultant (German Speaking) has opened up with a bluewaveSELECT client in Germany. This exciting role requires someone who has excellent experience with: -Strong technical understanding in SAP MM -Lead workshops -Consult on all phases of the project -Functional, process, integration, and user acceptance tests -Experience of Go-Live and Hypercare -S/4 HANA Apply now for more info! Lead SAP MM Consultant - Remote Remote/Germany £600-700 a day
03/05/2024
Project-based
Lead SAP MM Consultant - Remote Remote/Germany £600-700 a day A new opportunity for a Lead SAP MM Consultant (German Speaking) has opened up with a bluewaveSELECT client in Germany. This exciting role requires someone who has excellent experience with: -Strong technical understanding in SAP MM -Lead workshops -Consult on all phases of the project -Functional, process, integration, and user acceptance tests -Experience of Go-Live and Hypercare -S/4 HANA Apply now for more info! Lead SAP MM Consultant - Remote Remote/Germany £600-700 a day
Linux Engineer 12 months Bristol - 1/2 days onsite Inside IR35 Active SC security clearance required Key skills: RedHat Linux 7 and 8 System Administration; Compact; Nice to Have VM Ware; Hyper-V; Docker If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy closed.
03/05/2024
Project-based
Linux Engineer 12 months Bristol - 1/2 days onsite Inside IR35 Active SC security clearance required Key skills: RedHat Linux 7 and 8 System Administration; Compact; Nice to Have VM Ware; Hyper-V; Docker If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy closed.
SAP PP/QM Consultant - ASAP Start - 650- 800/day - 3 days a week on site in Austria - Must be German speaking This role would be an 18 month contract- but chance of extension is still very likely. It would involve rolling out/implementing an already configured SAP template across Europe Fluency in German in a mandatory 3 days a week on site, but this is negotiable. GxP experience is a bonus We are looking for a talented SAP PP/QM (Production Planning/Quality Management) Consultant to join our team and assist in the rollout and implementation of SAP PP/QM modules across multiple countries. In this role, you will work closely with business stakeholders to understand their production planning and quality management requirements and configure SAP systems to meet their needs efficiently. Key Responsibilities: Implementation Planning: Collaborate with project managers and business stakeholders to develop implementation strategies and plans for SAP PP/QM modules rollout in various countries. Configuration: Utilize your expertise in SAP PP/QM modules to configure the system based on business requirements. This includes setting up production planning processes, defining master data, configuring quality management processes, and establishing inspection plans. Customization: Customize SAP PP/QM functionalities as needed to address specific business requirements, ensuring alignment with global template standards and best practices. Integration: Work on integrating SAP PP/QM modules with other SAP modules (such as MM, SD, PM) and external systems to ensure seamless data flow and process integration across the organization. Testing: Conduct comprehensive testing of SAP PP/QM configurations and customizations to validate system functionality and ensure it meets business needs. Identify and resolve any issues or gaps identified during testing. Training and Documentation: Develop and deliver training sessions for end-users on SAP PP/QM functionality and processes. Create training materials and documentation to support the rollout and ongoing use of SAP systems. Support and Maintenance: Provide post-implementation support to address user inquiries, troubleshoot issues, and resolve system-related problems related to SAP PP/QM modules. Collaborate with support teams to ensure timely resolution of issues and continuous system improvement. Continuous Improvement: Proactively identify opportunities for process improvement within SAP PP/QM modules. Recommend and implement enhancements to optimize production planning and quality management processes, driving efficiency and effectiveness. Qualifications: Bachelor's degree in Engineering, Computer Science, Business Administration, or related field. Extensive experience (X years) working as an SAP PP/QM Consultant, with a focus on implementation projects. Strong knowledge of SAP PP/QM modules, including configuration, customization, and integration with other SAP modules. Experience working on international projects with a multi-country rollout is preferred. Excellent analytical and problem-solving skills, with the ability to understand complex business processes and translate them into SAP solutions. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. SAP certification in PP/QM modules is a plus. SAP PP/QM Consultant - ASAP Start - 650- 800/day - 3 days a week on site in Austria- Must be German speaking bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you! Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
03/05/2024
Project-based
SAP PP/QM Consultant - ASAP Start - 650- 800/day - 3 days a week on site in Austria - Must be German speaking This role would be an 18 month contract- but chance of extension is still very likely. It would involve rolling out/implementing an already configured SAP template across Europe Fluency in German in a mandatory 3 days a week on site, but this is negotiable. GxP experience is a bonus We are looking for a talented SAP PP/QM (Production Planning/Quality Management) Consultant to join our team and assist in the rollout and implementation of SAP PP/QM modules across multiple countries. In this role, you will work closely with business stakeholders to understand their production planning and quality management requirements and configure SAP systems to meet their needs efficiently. Key Responsibilities: Implementation Planning: Collaborate with project managers and business stakeholders to develop implementation strategies and plans for SAP PP/QM modules rollout in various countries. Configuration: Utilize your expertise in SAP PP/QM modules to configure the system based on business requirements. This includes setting up production planning processes, defining master data, configuring quality management processes, and establishing inspection plans. Customization: Customize SAP PP/QM functionalities as needed to address specific business requirements, ensuring alignment with global template standards and best practices. Integration: Work on integrating SAP PP/QM modules with other SAP modules (such as MM, SD, PM) and external systems to ensure seamless data flow and process integration across the organization. Testing: Conduct comprehensive testing of SAP PP/QM configurations and customizations to validate system functionality and ensure it meets business needs. Identify and resolve any issues or gaps identified during testing. Training and Documentation: Develop and deliver training sessions for end-users on SAP PP/QM functionality and processes. Create training materials and documentation to support the rollout and ongoing use of SAP systems. Support and Maintenance: Provide post-implementation support to address user inquiries, troubleshoot issues, and resolve system-related problems related to SAP PP/QM modules. Collaborate with support teams to ensure timely resolution of issues and continuous system improvement. Continuous Improvement: Proactively identify opportunities for process improvement within SAP PP/QM modules. Recommend and implement enhancements to optimize production planning and quality management processes, driving efficiency and effectiveness. Qualifications: Bachelor's degree in Engineering, Computer Science, Business Administration, or related field. Extensive experience (X years) working as an SAP PP/QM Consultant, with a focus on implementation projects. Strong knowledge of SAP PP/QM modules, including configuration, customization, and integration with other SAP modules. Experience working on international projects with a multi-country rollout is preferred. Excellent analytical and problem-solving skills, with the ability to understand complex business processes and translate them into SAP solutions. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. SAP certification in PP/QM modules is a plus. SAP PP/QM Consultant - ASAP Start - 650- 800/day - 3 days a week on site in Austria- Must be German speaking bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you! Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
03/05/2024
Project-based
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Contracts and Information Manager required to work with an NHS Trust in London. This is a 3 month contract, paying £315 per day inside of IR35. Summary: The primary responsibility of this role is the accurate processing and submission of all NHS contract monitoring data including passthrough drugs and highly specialised reporting. Main Responsibilities: Delivery of monthly billing accurately and on time ensuring that all data quality and completeness issues are resolved in time for data submissions (SLAM) Produce monitoring reports to assist trust management in improving performance. Essential Experience Required You will be able to analyse large sets of data and identify and discrepancies You will be able to work with and manipulate highly complex data Previous senior experience working within a contracting function within an acute trust or commissioner SQL & Excel Please apply should you meet the above criteria.
03/05/2024
Project-based
Contracts and Information Manager required to work with an NHS Trust in London. This is a 3 month contract, paying £315 per day inside of IR35. Summary: The primary responsibility of this role is the accurate processing and submission of all NHS contract monitoring data including passthrough drugs and highly specialised reporting. Main Responsibilities: Delivery of monthly billing accurately and on time ensuring that all data quality and completeness issues are resolved in time for data submissions (SLAM) Produce monitoring reports to assist trust management in improving performance. Essential Experience Required You will be able to analyse large sets of data and identify and discrepancies You will be able to work with and manipulate highly complex data Previous senior experience working within a contracting function within an acute trust or commissioner SQL & Excel Please apply should you meet the above criteria.
Senior Systems Engineer/Junior Technical Architect - Cloud/IAM Hertfordshire - 3 days in the office £65-68k pa + good benefits package Working as part of a global IT team this role is responsible for ensuring that internal and external cloud, web and mobile applications meet IT technical and business requirements. Main responsibilities : Leading the liaison with 3rd party solution providers for new projects or changes to cloud, web and mobile applications Ensure designs adhere to good data practices, compliance, regulatory standards and security frameworks Identifying and capturing non-functional requirements Shaping and evolving technical standards and principles relating to cloud, web and mobile applications Required skills and experience : Cloud (including AWS), web and mobile application technologies Infrastructure and Network understanding, how systems and technology integrate Knowledge of single sign-on, identity and access management (IAM), plus application role-based access Reviewing and advising on third parties' technical designs This is an excellent opportunity for a Senior Systems Engineer/Junior Architect to move in to a more senior position. Please send a CV detailing the required skills and experience for consideration. Senior Systems Engineer/Junior Technical Architect Hertfordshire - 3 days in the office £65-68k pa + good benefits package
03/05/2024
Full time
Senior Systems Engineer/Junior Technical Architect - Cloud/IAM Hertfordshire - 3 days in the office £65-68k pa + good benefits package Working as part of a global IT team this role is responsible for ensuring that internal and external cloud, web and mobile applications meet IT technical and business requirements. Main responsibilities : Leading the liaison with 3rd party solution providers for new projects or changes to cloud, web and mobile applications Ensure designs adhere to good data practices, compliance, regulatory standards and security frameworks Identifying and capturing non-functional requirements Shaping and evolving technical standards and principles relating to cloud, web and mobile applications Required skills and experience : Cloud (including AWS), web and mobile application technologies Infrastructure and Network understanding, how systems and technology integrate Knowledge of single sign-on, identity and access management (IAM), plus application role-based access Reviewing and advising on third parties' technical designs This is an excellent opportunity for a Senior Systems Engineer/Junior Architect to move in to a more senior position. Please send a CV detailing the required skills and experience for consideration. Senior Systems Engineer/Junior Technical Architect Hertfordshire - 3 days in the office £65-68k pa + good benefits package
I am pleased to be partnering with a high growth Technology organisation focusing on Open Source Cloud Telecommunications. The Network Engineer will be responsible for Cisco & Juniper Routers and Switches & Azure Networking. This position is Configuration and Project focused - Fully Remote. Client Details Our client is a high growth business focusing in the Open Source Cloud Telecommunications space. This opportunity is offering a fantastic amount of autonomy, flexibility, training and career progression. Description The Network Engineer on a day to day basis will be responsible for: Ensure that all projects are completed on time and to a high standard. Ensure support activities are delivered against agreed measures & SLAs. Collaborate with other departments and stakeholders to ensure that projects are aligned with the company's overall goals and objectives. Provide hands-on technical support frequently (Maintenance, troubleshooting, deployments) Ensure Infrastructure and Systems are documented, Secured and scalable Proactively monitor system logs and behaviour Stay up to date with the latest technology trends and industry developments, and share this knowledge with the team. Profile The successful Network Engineer should have: A proven track record in a Network or Infrastructure engineering role. Strong technical skills, with experience in Microsoft platforms (Azure, AD, M365), Networking (Cisco Switches, Juniper Routers) Telephony (SBC) and Virtual Server Architecture. Understanding of Voice Protocols and routing Excellent organisational and project management skills. Strong communication and interpersonal skills. Knowledge of ISO27001 standards and ITIL Framework Cisco CCNA (or similar) Desirable: Knowledge of Dialogic or Ribbon SBC Certifications in Azure AZ-104 Teams Admin MS700 (or Similar) Cisco CCNA (or similar) Linux Admin (Centos, Ubuntu) Job Offer A competitive salary ranging from £50,000 to £55,000 per annum An inclusive benefits package A vibrant company culture that values innovation and collaboration Opportunities for professional growth and development in the Technology & Telecoms industry A convenient location in the heart of Cardiff or Bristol - Can offer fully remote if willing to travel when required.
03/05/2024
Full time
I am pleased to be partnering with a high growth Technology organisation focusing on Open Source Cloud Telecommunications. The Network Engineer will be responsible for Cisco & Juniper Routers and Switches & Azure Networking. This position is Configuration and Project focused - Fully Remote. Client Details Our client is a high growth business focusing in the Open Source Cloud Telecommunications space. This opportunity is offering a fantastic amount of autonomy, flexibility, training and career progression. Description The Network Engineer on a day to day basis will be responsible for: Ensure that all projects are completed on time and to a high standard. Ensure support activities are delivered against agreed measures & SLAs. Collaborate with other departments and stakeholders to ensure that projects are aligned with the company's overall goals and objectives. Provide hands-on technical support frequently (Maintenance, troubleshooting, deployments) Ensure Infrastructure and Systems are documented, Secured and scalable Proactively monitor system logs and behaviour Stay up to date with the latest technology trends and industry developments, and share this knowledge with the team. Profile The successful Network Engineer should have: A proven track record in a Network or Infrastructure engineering role. Strong technical skills, with experience in Microsoft platforms (Azure, AD, M365), Networking (Cisco Switches, Juniper Routers) Telephony (SBC) and Virtual Server Architecture. Understanding of Voice Protocols and routing Excellent organisational and project management skills. Strong communication and interpersonal skills. Knowledge of ISO27001 standards and ITIL Framework Cisco CCNA (or similar) Desirable: Knowledge of Dialogic or Ribbon SBC Certifications in Azure AZ-104 Teams Admin MS700 (or Similar) Cisco CCNA (or similar) Linux Admin (Centos, Ubuntu) Job Offer A competitive salary ranging from £50,000 to £55,000 per annum An inclusive benefits package A vibrant company culture that values innovation and collaboration Opportunities for professional growth and development in the Technology & Telecoms industry A convenient location in the heart of Cardiff or Bristol - Can offer fully remote if willing to travel when required.
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
03/05/2024
Full time
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
03/05/2024
Full time
The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation life cycle for ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. Review and do proactive analysis and resolve application issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint planning and assign sprint activities to the team. Develop User stories from the requirements. Estimate effort, Work with the product sponsor to prioritise the user stores. Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements. Track and share the status of sprint/user stories with the Project Manager. Identify and manage risks and challenges. Ensure the quality deployment of the product as per the design. Ensure the security, resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom application design and development. Evaluate the tool stability and performance and provide recommendations. Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc ). Preferred to have ServiceNow Implementation Specialist certification. Ability to manage conflicts that may arise with customers and/or TCS internal stakeholders.
The Opportunity: If you are passionate about digital projects and have the ability to ensure they run smoothly and reliably we would love to discuss our clients ongoing success story working on a number of high profile government projects that affect our day to day lives. Working in dynamic highly skilled professionals' environment where innovation meets stability you will have access to all the latest AWS technologies working with a team who are dedicated to pushing the boundaries of technology and delivering exceptional results Skills and Experience: Collaborate with cross-functional teams to design, implement, and maintain scalable, reliable and secure infrastructure on AWS Monitor system performance and proactively identify and resolve issues to ensure optimal uptime and performance Implement automation and continuous integration/continuous deployment (CI/CD) pipelines to streamline deployment processes Conduct regular system audits and implement security best practices to safeguard our infrastructure and data. Stay up-to-date with the latest AWS services and industry trends, and evaluate their potential impact on our infrastructure Deep understanding of networking concepts and experience with configuring and troubleshooting network infrastructure Excellent problem-solving skills and a proactive approach to identifying and resolving issues Previous experience working to Government Digital Services (GDS) standards and principles would be highly desirable Role and Responsibilities: Work on exciting digital projects involved in our day to day lives and make a meaningful impact. Collaborative and inclusive work environment that values diversity and creativity. Continuous learning and professional development opportunities to help you grow your skills and advance your career. If you're ready to take your career to the next level and join a dynamic team of innovators, apply now and become part of our journey towards digital excellence! Please call Edward Laing here at ISR to learn more?
03/05/2024
Full time
The Opportunity: If you are passionate about digital projects and have the ability to ensure they run smoothly and reliably we would love to discuss our clients ongoing success story working on a number of high profile government projects that affect our day to day lives. Working in dynamic highly skilled professionals' environment where innovation meets stability you will have access to all the latest AWS technologies working with a team who are dedicated to pushing the boundaries of technology and delivering exceptional results Skills and Experience: Collaborate with cross-functional teams to design, implement, and maintain scalable, reliable and secure infrastructure on AWS Monitor system performance and proactively identify and resolve issues to ensure optimal uptime and performance Implement automation and continuous integration/continuous deployment (CI/CD) pipelines to streamline deployment processes Conduct regular system audits and implement security best practices to safeguard our infrastructure and data. Stay up-to-date with the latest AWS services and industry trends, and evaluate their potential impact on our infrastructure Deep understanding of networking concepts and experience with configuring and troubleshooting network infrastructure Excellent problem-solving skills and a proactive approach to identifying and resolving issues Previous experience working to Government Digital Services (GDS) standards and principles would be highly desirable Role and Responsibilities: Work on exciting digital projects involved in our day to day lives and make a meaningful impact. Collaborative and inclusive work environment that values diversity and creativity. Continuous learning and professional development opportunities to help you grow your skills and advance your career. If you're ready to take your career to the next level and join a dynamic team of innovators, apply now and become part of our journey towards digital excellence! Please call Edward Laing here at ISR to learn more?