NO SPONSORSHIP VP, FIELD ENGINEERING - Security SALARY: $220k - $280k plus $100k bonus pre IPO Stock LOCATION: Remote Looking for a candidate that came up technical in their career and now works for a security firm or consulting firm driving pre sales. You will manage a team of 7-8 solution architects supporting sales and building field engineering across north America. 40% travel and have knowledge of end point security incident response and ransomware. Expertise 8 years cyber security roles 3 plus years lending sales engineering teams This role combines deep technical leadership in endpoint security and ransomware resilience with proven experience building high-performance teams and scaling technical sales processes. This leader will directly manage a team of Solutions Architects and will spend ~30% of their time actively supporting key sales opportunities and escalations, while dedicating the majority of their focus to coaching, process improvement, training, and building repeatable excellence in field engineering. Responsibilities Lead, develop, and retain a high-performing team of Solutions Architects supporting Strategic and Enterprise sales across North America. Ensure technical field support aligns with Halcyon's growth goals, capacity planning, and customer expectations. Own and drive key Field Engineering metrics including capacity management, POC success rates, and sales engineering collateral maturity. Engage directly on critical technical escalations and high-value opportunities alongside sales teams. Establish and enforce best practices for POCs, demos, and field technical validation. Develop team training plans and professional development programs to ensure skill growth in endpoint security, incident response, and ransomware expertise. Partner with Sales leadership to align team efforts to regional quotas and revenue goals. Foster a culture of collaboration, innovation, and technical excellence within the Field Engineering team. Support hiring and onboarding of new Solutions Architects to scale Halcyon's market reach. Maintain personal expertise in the latest trends in endpoint security, incident response, and ransomware threats to guide and mentor the team. Travel domestically up to 40% to support team and customer engagements as needed. Candidates should be capable to travel on short notice, given customer necessity. Required Skills & Qualifications 8+ years in cybersecurity roles, with at least 3 years leading high-performing Solutions Architect or Sales Engineering teams. Proven expertise in Endpoint Security/EDR, Incident Response, and the Ransomware lifecycle. Excellent leadership and coaching abilities; demonstrated success developing talent and fostering strong team culture. Track record of driving process standardization and POC success in a fast-paced technical sales environment. Effective communication skills with the ability to engage customers, sales teams, and executive stakeholders. Comfortable balancing strategic planning with hands-on technical engagement during escalations. Certifications such as CISSP, GIAC, or equivalent are a plus.
01/07/2025
Full time
NO SPONSORSHIP VP, FIELD ENGINEERING - Security SALARY: $220k - $280k plus $100k bonus pre IPO Stock LOCATION: Remote Looking for a candidate that came up technical in their career and now works for a security firm or consulting firm driving pre sales. You will manage a team of 7-8 solution architects supporting sales and building field engineering across north America. 40% travel and have knowledge of end point security incident response and ransomware. Expertise 8 years cyber security roles 3 plus years lending sales engineering teams This role combines deep technical leadership in endpoint security and ransomware resilience with proven experience building high-performance teams and scaling technical sales processes. This leader will directly manage a team of Solutions Architects and will spend ~30% of their time actively supporting key sales opportunities and escalations, while dedicating the majority of their focus to coaching, process improvement, training, and building repeatable excellence in field engineering. Responsibilities Lead, develop, and retain a high-performing team of Solutions Architects supporting Strategic and Enterprise sales across North America. Ensure technical field support aligns with Halcyon's growth goals, capacity planning, and customer expectations. Own and drive key Field Engineering metrics including capacity management, POC success rates, and sales engineering collateral maturity. Engage directly on critical technical escalations and high-value opportunities alongside sales teams. Establish and enforce best practices for POCs, demos, and field technical validation. Develop team training plans and professional development programs to ensure skill growth in endpoint security, incident response, and ransomware expertise. Partner with Sales leadership to align team efforts to regional quotas and revenue goals. Foster a culture of collaboration, innovation, and technical excellence within the Field Engineering team. Support hiring and onboarding of new Solutions Architects to scale Halcyon's market reach. Maintain personal expertise in the latest trends in endpoint security, incident response, and ransomware threats to guide and mentor the team. Travel domestically up to 40% to support team and customer engagements as needed. Candidates should be capable to travel on short notice, given customer necessity. Required Skills & Qualifications 8+ years in cybersecurity roles, with at least 3 years leading high-performing Solutions Architect or Sales Engineering teams. Proven expertise in Endpoint Security/EDR, Incident Response, and the Ransomware lifecycle. Excellent leadership and coaching abilities; demonstrated success developing talent and fostering strong team culture. Track record of driving process standardization and POC success in a fast-paced technical sales environment. Effective communication skills with the ability to engage customers, sales teams, and executive stakeholders. Comfortable balancing strategic planning with hands-on technical engagement during escalations. Certifications such as CISSP, GIAC, or equivalent are a plus.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Technology Internal Auditor. Candidate will support independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. [Preferred] Experience working in a complex, fast paced environment. [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). [Preferred] Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Required] Microsoft Office applications [Preferred] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Preferred] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Workday [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Education: [Required] Bachelors degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. [Preferred] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
01/07/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Technology Internal Auditor. Candidate will support independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. [Preferred] Experience working in a complex, fast paced environment. [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). [Preferred] Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Required] Microsoft Office applications [Preferred] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Preferred] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Workday [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Education: [Required] Bachelors degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. [Preferred] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Technology Platform Engineer. Candidate will be a senior member of the team, and be responsible for collaborating with stakeholders, partner teams, and solutions architects to research and engineer available technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and leading proof-of-concept and laboratory testing efforts using modern approaches to process and automation. Responsibilities: Key contributor to technology platform design, testing, and implementation process to introduce new technology and improve existing technology initiatives for hybrid cloud and on-premises infrastructure within the Data Centers. Define and implement testing and success criteria for platforms, products, and technologies to ensure alignment with business, security, and architecture objectives. Lead and participate in exploratory proof-of-concept engagements and technology stress testing to determine solution feasibility and stability. Collaborate with various partner teams across technology, security, and business to provide technical consultation as part of projects and daily business activities. Create technical knowledge and guideline documentation for new and existing technologies to assist partner teams with knowledge transfer for execution and operations. Develop and maintain scalable DevSecOps pipelines, including CI/CD, Infrastructure as Code, and automated security scanning. No direct supervision, but candidate will provide mentorship to members of the team. Qualifications: Excellent oral and written communication. Ability to think strategically and map architectural decisions/recommendations to business needs Ability to work independently and collaboratively with local and remote employees, vendors, and consultants. Must possess critical values, including (but not limited to) collaboration, credibility, trust, adaptability and commitment to do the right thing. Proven track record of collaborating cross-functionally and delivering impactful technical solutions. Technical Skills: Experience developing CI/CD workflows using tools like Github Actions, Jenkins, Azure DevOps Pipelines, AWS CodePipeline, etc Familiarity with GitOps driven deployment tooling with solutions using tools like ArgoCD, FluxCD, etc In-depth knowledge of Observability and enterprise-level monitoring, logging, and alerting solutions through tools like Prometheus, Elasticsearch, Grafana, etc Experience with Cloud native technologies such as Kubernetes, ECS or Azure Container instances. Understanding of enterprise-grade networking technologies, including Routers, Switches, Firewalls and load balancers. Knowledge of network security protocols and certificate-based authentication Deeply experienced with infrastructure as code, like Terraform, OpenTofu or Pulumi Experience working with authentication protocols and suites ( LDAP, Kerberos, SAML, etc.), multi-factor authentication and password-less platforms and technologies, role-based access control and entitlements, etc. Solid understanding of common database technologies on-premises and in the cloud (PostgreSQL, MongoDB, Redis, MSSQL, etc ), data field hardening and encryption, access controls, high-availability, etc. Understanding of governance frameworks and standards such as COBIT, NIST CSF are a plus. Experience with regulatory frameworks such as Reg SCI and CFTC 99.18 are a plus. Education and/or Experience: [Preferred] 10+ years of progressive experience as a senior/lead engineer in a DevOps, SRE or infrastructure-focused role [Required] Deep expertise in cloud computing platforms (AWS, Azure, Google Cloud Platform, etc.) and infrastructure as code using tools like Terraform, Ansible, etc. [Required] Strong background in designing and maintaining CI/CD pipelines, with experience integration security testing and compliance [Required] Proficient in Scripting and programming languages such as Python, Bash or Go [Required] Understanding of traditional on-premises data center technologies and hybrid cloud architecture [Preferred] Bachelor's degree or higher in a technical field
01/07/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Technology Platform Engineer. Candidate will be a senior member of the team, and be responsible for collaborating with stakeholders, partner teams, and solutions architects to research and engineer available technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and leading proof-of-concept and laboratory testing efforts using modern approaches to process and automation. Responsibilities: Key contributor to technology platform design, testing, and implementation process to introduce new technology and improve existing technology initiatives for hybrid cloud and on-premises infrastructure within the Data Centers. Define and implement testing and success criteria for platforms, products, and technologies to ensure alignment with business, security, and architecture objectives. Lead and participate in exploratory proof-of-concept engagements and technology stress testing to determine solution feasibility and stability. Collaborate with various partner teams across technology, security, and business to provide technical consultation as part of projects and daily business activities. Create technical knowledge and guideline documentation for new and existing technologies to assist partner teams with knowledge transfer for execution and operations. Develop and maintain scalable DevSecOps pipelines, including CI/CD, Infrastructure as Code, and automated security scanning. No direct supervision, but candidate will provide mentorship to members of the team. Qualifications: Excellent oral and written communication. Ability to think strategically and map architectural decisions/recommendations to business needs Ability to work independently and collaboratively with local and remote employees, vendors, and consultants. Must possess critical values, including (but not limited to) collaboration, credibility, trust, adaptability and commitment to do the right thing. Proven track record of collaborating cross-functionally and delivering impactful technical solutions. Technical Skills: Experience developing CI/CD workflows using tools like Github Actions, Jenkins, Azure DevOps Pipelines, AWS CodePipeline, etc Familiarity with GitOps driven deployment tooling with solutions using tools like ArgoCD, FluxCD, etc In-depth knowledge of Observability and enterprise-level monitoring, logging, and alerting solutions through tools like Prometheus, Elasticsearch, Grafana, etc Experience with Cloud native technologies such as Kubernetes, ECS or Azure Container instances. Understanding of enterprise-grade networking technologies, including Routers, Switches, Firewalls and load balancers. Knowledge of network security protocols and certificate-based authentication Deeply experienced with infrastructure as code, like Terraform, OpenTofu or Pulumi Experience working with authentication protocols and suites ( LDAP, Kerberos, SAML, etc.), multi-factor authentication and password-less platforms and technologies, role-based access control and entitlements, etc. Solid understanding of common database technologies on-premises and in the cloud (PostgreSQL, MongoDB, Redis, MSSQL, etc ), data field hardening and encryption, access controls, high-availability, etc. Understanding of governance frameworks and standards such as COBIT, NIST CSF are a plus. Experience with regulatory frameworks such as Reg SCI and CFTC 99.18 are a plus. Education and/or Experience: [Preferred] 10+ years of progressive experience as a senior/lead engineer in a DevOps, SRE or infrastructure-focused role [Required] Deep expertise in cloud computing platforms (AWS, Azure, Google Cloud Platform, etc.) and infrastructure as code using tools like Terraform, Ansible, etc. [Required] Strong background in designing and maintaining CI/CD pipelines, with experience integration security testing and compliance [Required] Proficient in Scripting and programming languages such as Python, Bash or Go [Required] Understanding of traditional on-premises data center technologies and hybrid cloud architecture [Preferred] Bachelor's degree or higher in a technical field
Request Technology - Craig Johnson
McLean, Virginia
*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications
30/06/2025
Full time
*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications
Request Technology - Craig Johnson
McLean, Virginia
*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow CMDB Architect. Candidate will work with different stakeholders and business partners to help with the business requirements and priorities and build effective solutions that aligns with organizational objectives, influence and contribute to the technical roadmap of the platform. We are seeking a highly motivated and experienced Architect for CMDB to join our team, responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Provide training and mentor other team members when required. Analyze and troubleshoot application issues in a timely fashion. Develop the most effective technical solutions to meet business requirements. Work with other team members in planning, prioritizing, and executing assigned tasks within deadlines. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Lead steering committee meetings to review major changes, design approaches with key stakeholders Attend team meetings to communicate project status and discuss new ideas and any issues. Recommend new technologies to ensure quality and productivity. Assist in functional/technical audits and make sure to implement audit recommendations. Make business presentations and solutions to senior leadership team. Protect the organization by keeping information confidential and safe. Provide information and reporting by collecting, analysing, and summarizing development and service issues. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
30/06/2025
Full time
*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow CMDB Architect. Candidate will work with different stakeholders and business partners to help with the business requirements and priorities and build effective solutions that aligns with organizational objectives, influence and contribute to the technical roadmap of the platform. We are seeking a highly motivated and experienced Architect for CMDB to join our team, responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Provide training and mentor other team members when required. Analyze and troubleshoot application issues in a timely fashion. Develop the most effective technical solutions to meet business requirements. Work with other team members in planning, prioritizing, and executing assigned tasks within deadlines. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Lead steering committee meetings to review major changes, design approaches with key stakeholders Attend team meetings to communicate project status and discuss new ideas and any issues. Recommend new technologies to ensure quality and productivity. Assist in functional/technical audits and make sure to implement audit recommendations. Make business presentations and solutions to senior leadership team. Protect the organization by keeping information confidential and safe. Provide information and reporting by collecting, analysing, and summarizing development and service issues. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
Request Technology - Craig Johnson
Atlanta, Georgia
*This is a 5 day onsite role each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Java Developer with Android Application Modernization. Candidate will lead the efforts in modernizing and optimizing our Android based POS application. In this role, you will work closely with cross-functional teams to migrate and decompose a monolithic application to a microservices-based architecture, improving scalability, performance, and agility. Your expertise will guide the transformation of our POS application, ensuring seamless integration, cloud-native capabilities, and long-term sustainability. The initial phases will require discovery to determine the right long term approach and strategy and overall estimation of the work. Responsibilities: Lead the design and implementation of microservices architecture. Assess and analyze existing monolithic application to identify opportunities for modularization into microservices. Develop, test, and deploy microservices with a focus on scalability, maintainability, and performance. Collaborate with development, operations, and architecture teams to ensure smooth integration of microservices with existing systems. Implement cloud-native technologies and tools, including containerization (Docker, Kubernetes) and CI/CD pipelines, to enhance deployment and management of microservices. Provide guidance on best practices for microservices, including API design, security, and data management. Ensure that microservices are well-documented, easily consumable, and meet business and technical requirements. Collaborate with DevOps teams to streamline and automate processes for application life cycle management. Stay up-to-date with emerging trends and technologies related to microservices, and containerization. Qualifications: Strong programming skills in Android. Proven experience in microservices architecture and modernizing Legacy systems. Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud. Proficiency with containerization and orchestration technologies (Docker, Kubernetes). Experience with API development and design (REST, gRPC). Familiarity with service discovery, monitoring, logging, and tracing (eg, Prometheus, Open Telemetry). Strong programming skills in languages such as Java, Go, or Node.js. Knowledge of CI/CD practices and tools (Github Actions) Experience with distributed databases and messaging systems (eg, Kafka). Knowledge of Service Mesh (eg Linkerd) Strong problem-solving and analytical skills with the ability to work in a fast-paced environment. Excellent communication skills and the ability to work collaboratively across teams.
30/06/2025
Full time
*This is a 5 day onsite role each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Java Developer with Android Application Modernization. Candidate will lead the efforts in modernizing and optimizing our Android based POS application. In this role, you will work closely with cross-functional teams to migrate and decompose a monolithic application to a microservices-based architecture, improving scalability, performance, and agility. Your expertise will guide the transformation of our POS application, ensuring seamless integration, cloud-native capabilities, and long-term sustainability. The initial phases will require discovery to determine the right long term approach and strategy and overall estimation of the work. Responsibilities: Lead the design and implementation of microservices architecture. Assess and analyze existing monolithic application to identify opportunities for modularization into microservices. Develop, test, and deploy microservices with a focus on scalability, maintainability, and performance. Collaborate with development, operations, and architecture teams to ensure smooth integration of microservices with existing systems. Implement cloud-native technologies and tools, including containerization (Docker, Kubernetes) and CI/CD pipelines, to enhance deployment and management of microservices. Provide guidance on best practices for microservices, including API design, security, and data management. Ensure that microservices are well-documented, easily consumable, and meet business and technical requirements. Collaborate with DevOps teams to streamline and automate processes for application life cycle management. Stay up-to-date with emerging trends and technologies related to microservices, and containerization. Qualifications: Strong programming skills in Android. Proven experience in microservices architecture and modernizing Legacy systems. Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud. Proficiency with containerization and orchestration technologies (Docker, Kubernetes). Experience with API development and design (REST, gRPC). Familiarity with service discovery, monitoring, logging, and tracing (eg, Prometheus, Open Telemetry). Strong programming skills in languages such as Java, Go, or Node.js. Knowledge of CI/CD practices and tools (Github Actions) Experience with distributed databases and messaging systems (eg, Kafka). Knowledge of Service Mesh (eg Linkerd) Strong problem-solving and analytical skills with the ability to work in a fast-paced environment. Excellent communication skills and the ability to work collaboratively across teams.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Technology Internal Auditor. Candidate will support independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. [Preferred] Experience working in a complex, fast paced environment. [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). [Preferred] Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Required] Microsoft Office applications [Preferred] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Preferred] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Workday [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Education: [Required] Bachelors degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. [Preferred] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
30/06/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Technology Internal Auditor. Candidate will support independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. [Preferred] Experience working in a complex, fast paced environment. [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). [Preferred] Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Required] Microsoft Office applications [Preferred] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Preferred] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Workday [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Education: [Required] Bachelors degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. [Preferred] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
30/06/2025
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
30/06/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
30/06/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Technology Platform Engineer. Candidate will be a senior member of the team, and be responsible for collaborating with stakeholders, partner teams, and solutions architects to research and engineer available technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and leading proof-of-concept and laboratory testing efforts using modern approaches to process and automation. Responsibilities: Key contributor to technology platform design, testing, and implementation process to introduce new technology and improve existing technology initiatives for hybrid cloud and on-premises infrastructure within the Data Centers. Define and implement testing and success criteria for platforms, products, and technologies to ensure alignment with business, security, and architecture objectives. Lead and participate in exploratory proof-of-concept engagements and technology stress testing to determine solution feasibility and stability. Collaborate with various partner teams across technology, security, and business to provide technical consultation as part of projects and daily business activities. Create technical knowledge and guideline documentation for new and existing technologies to assist partner teams with knowledge transfer for execution and operations. Develop and maintain scalable DevSecOps pipelines, including CI/CD, Infrastructure as Code, and automated security scanning. No direct supervision, but candidate will provide mentorship to members of the team. Qualifications: Excellent oral and written communication. Ability to think strategically and map architectural decisions/recommendations to business needs Ability to work independently and collaboratively with local and remote employees, vendors, and consultants. Must possess critical values, including (but not limited to) collaboration, credibility, trust, adaptability and commitment to do the right thing. Proven track record of collaborating cross-functionally and delivering impactful technical solutions. Technical Skills: Experience developing CI/CD workflows using tools like Github Actions, Jenkins, Azure DevOps Pipelines, AWS CodePipeline, etc Familiarity with GitOps driven deployment tooling with solutions using tools like ArgoCD, FluxCD, etc In-depth knowledge of Observability and enterprise-level monitoring, logging, and alerting solutions through tools like Prometheus, Elasticsearch, Grafana, etc Experience with Cloud native technologies such as Kubernetes, ECS or Azure Container instances. Understanding of enterprise-grade networking technologies, including Routers, Switches, Firewalls and load balancers. Knowledge of network security protocols and certificate-based authentication Deeply experienced with infrastructure as code, like Terraform, OpenTofu or Pulumi Experience working with authentication protocols and suites ( LDAP, Kerberos, SAML, etc.), multi-factor authentication and password-less platforms and technologies, role-based access control and entitlements, etc. Solid understanding of common database technologies on-premises and in the cloud (PostgreSQL, MongoDB, Redis, MSSQL, etc ), data field hardening and encryption, access controls, high-availability, etc. Understanding of governance frameworks and standards such as COBIT, NIST CSF are a plus. Experience with regulatory frameworks such as Reg SCI and CFTC 99.18 are a plus. Education and/or Experience: [Preferred] 10+ years of progressive experience as a senior/lead engineer in a DevOps, SRE or infrastructure-focused role [Required] Deep expertise in cloud computing platforms (AWS, Azure, Google Cloud Platform, etc.) and infrastructure as code using tools like Terraform, Ansible, etc. [Required] Strong background in designing and maintaining CI/CD pipelines, with experience integration security testing and compliance [Required] Proficient in Scripting and programming languages such as Python, Bash or Go [Required] Understanding of traditional on-premises data center technologies and hybrid cloud architecture [Preferred] Bachelor's degree or higher in a technical field
30/06/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Technology Platform Engineer. Candidate will be a senior member of the team, and be responsible for collaborating with stakeholders, partner teams, and solutions architects to research and engineer available technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and leading proof-of-concept and laboratory testing efforts using modern approaches to process and automation. Responsibilities: Key contributor to technology platform design, testing, and implementation process to introduce new technology and improve existing technology initiatives for hybrid cloud and on-premises infrastructure within the Data Centers. Define and implement testing and success criteria for platforms, products, and technologies to ensure alignment with business, security, and architecture objectives. Lead and participate in exploratory proof-of-concept engagements and technology stress testing to determine solution feasibility and stability. Collaborate with various partner teams across technology, security, and business to provide technical consultation as part of projects and daily business activities. Create technical knowledge and guideline documentation for new and existing technologies to assist partner teams with knowledge transfer for execution and operations. Develop and maintain scalable DevSecOps pipelines, including CI/CD, Infrastructure as Code, and automated security scanning. No direct supervision, but candidate will provide mentorship to members of the team. Qualifications: Excellent oral and written communication. Ability to think strategically and map architectural decisions/recommendations to business needs Ability to work independently and collaboratively with local and remote employees, vendors, and consultants. Must possess critical values, including (but not limited to) collaboration, credibility, trust, adaptability and commitment to do the right thing. Proven track record of collaborating cross-functionally and delivering impactful technical solutions. Technical Skills: Experience developing CI/CD workflows using tools like Github Actions, Jenkins, Azure DevOps Pipelines, AWS CodePipeline, etc Familiarity with GitOps driven deployment tooling with solutions using tools like ArgoCD, FluxCD, etc In-depth knowledge of Observability and enterprise-level monitoring, logging, and alerting solutions through tools like Prometheus, Elasticsearch, Grafana, etc Experience with Cloud native technologies such as Kubernetes, ECS or Azure Container instances. Understanding of enterprise-grade networking technologies, including Routers, Switches, Firewalls and load balancers. Knowledge of network security protocols and certificate-based authentication Deeply experienced with infrastructure as code, like Terraform, OpenTofu or Pulumi Experience working with authentication protocols and suites ( LDAP, Kerberos, SAML, etc.), multi-factor authentication and password-less platforms and technologies, role-based access control and entitlements, etc. Solid understanding of common database technologies on-premises and in the cloud (PostgreSQL, MongoDB, Redis, MSSQL, etc ), data field hardening and encryption, access controls, high-availability, etc. Understanding of governance frameworks and standards such as COBIT, NIST CSF are a plus. Experience with regulatory frameworks such as Reg SCI and CFTC 99.18 are a plus. Education and/or Experience: [Preferred] 10+ years of progressive experience as a senior/lead engineer in a DevOps, SRE or infrastructure-focused role [Required] Deep expertise in cloud computing platforms (AWS, Azure, Google Cloud Platform, etc.) and infrastructure as code using tools like Terraform, Ansible, etc. [Required] Strong background in designing and maintaining CI/CD pipelines, with experience integration security testing and compliance [Required] Proficient in Scripting and programming languages such as Python, Bash or Go [Required] Understanding of traditional on-premises data center technologies and hybrid cloud architecture [Preferred] Bachelor's degree or higher in a technical field
My client is a leading Not-for-Profit organisation has a fantastic opportunity for an experienced Digital Tech Manager to take ownership of the post digital technology function This role is remote with expectations of twice month on site in their London office. You must be a max of 90 mins communicate of their office. THIS IS NOT A Programme Manager ROLE Responsibilities You must have experience in applying continuous improvements to post transformation digital projects. You will be managing a team of product owners, project managers and business analysts, Experience of building influential relationships with key stakeholders Develop and own the IT Roadmap, aligning systems with business strategy and scale Experience of building influential relationships with key stakeholders Communicate effectively with senior leadership, providing clear reporting on risk, progress and value Key Skills and Experience: Proven leadership and people management skills. Extensive experience with Agile methodology. Ability to build and maintain trusted and effective relationships at senior levels. Commitment to professional integrity and confidentiality. My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
30/06/2025
Full time
My client is a leading Not-for-Profit organisation has a fantastic opportunity for an experienced Digital Tech Manager to take ownership of the post digital technology function This role is remote with expectations of twice month on site in their London office. You must be a max of 90 mins communicate of their office. THIS IS NOT A Programme Manager ROLE Responsibilities You must have experience in applying continuous improvements to post transformation digital projects. You will be managing a team of product owners, project managers and business analysts, Experience of building influential relationships with key stakeholders Develop and own the IT Roadmap, aligning systems with business strategy and scale Experience of building influential relationships with key stakeholders Communicate effectively with senior leadership, providing clear reporting on risk, progress and value Key Skills and Experience: Proven leadership and people management skills. Extensive experience with Agile methodology. Ability to build and maintain trusted and effective relationships at senior levels. Commitment to professional integrity and confidentiality. My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow CMDB Architect. Candidate will work with different stakeholders and business partners to help with the business requirements and priorities and build effective solutions that aligns with organizational objectives, influence and contribute to the technical roadmap of the platform. We are seeking a highly motivated and experienced Architect for CMDB to join our team, responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Provide training and mentor other team members when required. Analyze and troubleshoot application issues in a timely fashion. Develop the most effective technical solutions to meet business requirements. Work with other team members in planning, prioritizing, and executing assigned tasks within deadlines. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Lead steering committee meetings to review major changes, design approaches with key stakeholders Attend team meetings to communicate project status and discuss new ideas and any issues. Recommend new technologies to ensure quality and productivity. Assist in functional/technical audits and make sure to implement audit recommendations. Make business presentations and solutions to senior leadership team. Protect the organization by keeping information confidential and safe. Provide information and reporting by collecting, analysing, and summarizing development and service issues. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
30/06/2025
Full time
*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow CMDB Architect. Candidate will work with different stakeholders and business partners to help with the business requirements and priorities and build effective solutions that aligns with organizational objectives, influence and contribute to the technical roadmap of the platform. We are seeking a highly motivated and experienced Architect for CMDB to join our team, responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Provide training and mentor other team members when required. Analyze and troubleshoot application issues in a timely fashion. Develop the most effective technical solutions to meet business requirements. Work with other team members in planning, prioritizing, and executing assigned tasks within deadlines. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Lead steering committee meetings to review major changes, design approaches with key stakeholders Attend team meetings to communicate project status and discuss new ideas and any issues. Recommend new technologies to ensure quality and productivity. Assist in functional/technical audits and make sure to implement audit recommendations. Make business presentations and solutions to senior leadership team. Protect the organization by keeping information confidential and safe. Provide information and reporting by collecting, analysing, and summarizing development and service issues. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
Request Technology - Craig Johnson
Chicago, Illinois
*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications
30/06/2025
Full time
*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Azure Intune Systems Administrator with Tenant/Cloud experience. Candidate will be responsible for the design, support, and automation of a secure enterprise collaboration environment. The role will provide operational support for the existing and future state of systems. Responsibilities also include designing solutions to support existing and future services and enhance security posture throughout various systems. Responsibilities: Azure tenant/cloud infrastructure administration Troubleshooting networks, network appliances, using common network tools to identify issues Microsoft Endpoint Manager/Intune administration Support Enterprise secure printing by leveraging Embedded technologies Work with internal teams to properly identify, remediate and take ownership of and identify concerns related to vulnerabilities and security findings Proactive approach to End of Life technologies/Applications/Systems to keep systems compliant Adhere to internal Change Management requirements for each change in a production environment Manage vendor relationships on all responsible products, ongoing license planning, creation of statement of work documents, budgeting, NDA's, and contract renewals. Qualifications: Strong ability to use solution-oriented approach towards problem resolution Ability to work independently and with a team, be a team player Minimum 5 years experience supporting Corporate Azure tenant, across all technology stacks Experience utilizing common network troubleshooting tools such as Netmon, Wireshark, Fiddler, and Splunk in a complex enterprise environment Experience supporting an Azure cloud environment including virtual machines, networking, storage, and security. Ability to protect Azure data and its dependencies using Named Locations, Conditional Access Policies, and tenant restrictions Experience operating in a DevOps culture Familiarity with working in a highly regulated environment including NIST-CSF, COBIT, CIS Bachelor of Science in Computer Science or related degree or equivalent experience Microsoft Azure Administrator Associate (AZ-104) certification or equivalent experience preferred
30/06/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Azure Intune Systems Administrator with Tenant/Cloud experience. Candidate will be responsible for the design, support, and automation of a secure enterprise collaboration environment. The role will provide operational support for the existing and future state of systems. Responsibilities also include designing solutions to support existing and future services and enhance security posture throughout various systems. Responsibilities: Azure tenant/cloud infrastructure administration Troubleshooting networks, network appliances, using common network tools to identify issues Microsoft Endpoint Manager/Intune administration Support Enterprise secure printing by leveraging Embedded technologies Work with internal teams to properly identify, remediate and take ownership of and identify concerns related to vulnerabilities and security findings Proactive approach to End of Life technologies/Applications/Systems to keep systems compliant Adhere to internal Change Management requirements for each change in a production environment Manage vendor relationships on all responsible products, ongoing license planning, creation of statement of work documents, budgeting, NDA's, and contract renewals. Qualifications: Strong ability to use solution-oriented approach towards problem resolution Ability to work independently and with a team, be a team player Minimum 5 years experience supporting Corporate Azure tenant, across all technology stacks Experience utilizing common network troubleshooting tools such as Netmon, Wireshark, Fiddler, and Splunk in a complex enterprise environment Experience supporting an Azure cloud environment including virtual machines, networking, storage, and security. Ability to protect Azure data and its dependencies using Named Locations, Conditional Access Policies, and tenant restrictions Experience operating in a DevOps culture Familiarity with working in a highly regulated environment including NIST-CSF, COBIT, CIS Bachelor of Science in Computer Science or related degree or equivalent experience Microsoft Azure Administrator Associate (AZ-104) certification or equivalent experience preferred
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Director of Software Development with strong Java and Kafka experience. Candidate will be responsible for leading a team of skilled software engineers designing and delivering scalable and resilient hybrid and Cloud-based applications and data solutions supporting critical financial market clearing and risk activities; helping to drive the strategy of transforming the enterprise into a data-driven organization; lead through innovative strategic thinking in building data solutions. Responsibilities: Manage, lead, and mentor software development team Serve as technical product owner flushing out detailed business, architectural, and design requirements Develop solutions to complex technical challenges while coding, testing, troubleshooting and documenting the systems you and your team develop Recommend architectural changes and new technologies and tools that improve the efficiency and quality of OCC's systems and development processes Lead the efforts to optimize application performance and resilience though analysis, code refactoring, and systems tuning Collaborate with others to deliver complex projects involving the integration with multiple systems Work closely with internal and external business and technology partners. Build and manage a team of skilled software engineers Qualifications: 8+ years of experience leading software development teams Experience with Java Experience with distributed message brokers like Flink, Spark, Kafka Streams, etc. Experience with Agile development processes for enterprise software solutions Experience with software testing methodologies and automated testing frameworks Strong leadership skills Ability to manage project teams with different timelines and focus Knowledge of industry trends, best practices, and change management Strong communication skills with ability to communicate and interact with engineers and business stakeholders Team player, self-driven, motivated, and able to work under pressure Technical Skills: 8-10 years of experience in building high performance, large scale data solutions Experience managing a team of professionals to drive their work, providing mentoring for growth, and delivering constructive feedback or course correction where necessary 8+ years of solutions design and architecture experience Hands-on development experience with multiple programming languages such as Python and Java Experience with Big Data processing technologies and frameworks such as Presto, Hadoop, MapReduce, and Spark Hands-on experiences designing and implementing RESTful APIs Knowledge and understanding of DevOps tools and technologies such as Terraform, Git, Jenkins, Docker, Harness, NexArtifactory, and CI/CD pipelines Knowledge of SQL, data warehousing design concepts, various data management systems (structured and semi structured) and integrating with various database technologies (Relational, NoSQL) Experience working with Cloud ecosystems (AWS, Azure, Google Cloud Platform) Experience with stream processing technologies and frameworks such as Kafka, Spark Streaming, Flink Familiarity with monitoring related tools and frameworks like Splunk, Elasticsearch, SignalFX, and AppDynamics Good understanding of data integrations patterns, technologies, and tools Education/Certification: BS degree in Computer Science, similar technical field, or equivalent practical experience. Master's degree preferred OCP Java Programmer Certification (preferred) AWS Certified Solutions Architect (preferred)
30/06/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Director of Software Development with strong Java and Kafka experience. Candidate will be responsible for leading a team of skilled software engineers designing and delivering scalable and resilient hybrid and Cloud-based applications and data solutions supporting critical financial market clearing and risk activities; helping to drive the strategy of transforming the enterprise into a data-driven organization; lead through innovative strategic thinking in building data solutions. Responsibilities: Manage, lead, and mentor software development team Serve as technical product owner flushing out detailed business, architectural, and design requirements Develop solutions to complex technical challenges while coding, testing, troubleshooting and documenting the systems you and your team develop Recommend architectural changes and new technologies and tools that improve the efficiency and quality of OCC's systems and development processes Lead the efforts to optimize application performance and resilience though analysis, code refactoring, and systems tuning Collaborate with others to deliver complex projects involving the integration with multiple systems Work closely with internal and external business and technology partners. Build and manage a team of skilled software engineers Qualifications: 8+ years of experience leading software development teams Experience with Java Experience with distributed message brokers like Flink, Spark, Kafka Streams, etc. Experience with Agile development processes for enterprise software solutions Experience with software testing methodologies and automated testing frameworks Strong leadership skills Ability to manage project teams with different timelines and focus Knowledge of industry trends, best practices, and change management Strong communication skills with ability to communicate and interact with engineers and business stakeholders Team player, self-driven, motivated, and able to work under pressure Technical Skills: 8-10 years of experience in building high performance, large scale data solutions Experience managing a team of professionals to drive their work, providing mentoring for growth, and delivering constructive feedback or course correction where necessary 8+ years of solutions design and architecture experience Hands-on development experience with multiple programming languages such as Python and Java Experience with Big Data processing technologies and frameworks such as Presto, Hadoop, MapReduce, and Spark Hands-on experiences designing and implementing RESTful APIs Knowledge and understanding of DevOps tools and technologies such as Terraform, Git, Jenkins, Docker, Harness, NexArtifactory, and CI/CD pipelines Knowledge of SQL, data warehousing design concepts, various data management systems (structured and semi structured) and integrating with various database technologies (Relational, NoSQL) Experience working with Cloud ecosystems (AWS, Azure, Google Cloud Platform) Experience with stream processing technologies and frameworks such as Kafka, Spark Streaming, Flink Familiarity with monitoring related tools and frameworks like Splunk, Elasticsearch, SignalFX, and AppDynamics Good understanding of data integrations patterns, technologies, and tools Education/Certification: BS degree in Computer Science, similar technical field, or equivalent practical experience. Master's degree preferred OCP Java Programmer Certification (preferred) AWS Certified Solutions Architect (preferred)
NO SPONSORSHIP ServiceNow CMDB Architect/Technical Lead SALARY: $130k - $180k plus $20k bonus LOCATION: Plano, TX - five days onsite Full relocation Looking for a ServiceNow implementing and maintaining a configuration management database (CMDB) system data integrations discovery processes CMDB administration tasks. ITSM CMDB ITOM Discovery service mapping PAM Sampro SPM designing implementing CSDM design and implement the ServiceNow platform maintenance upgrades of existing platform design workflows integrations 8-1o years You will play a significant role in designing, implementing, and maintaining a Configuration Management Database (CMDB) system. This role involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The Tech Lead typically oversees data integrations, discovery processes, and CMDB administration tasks. Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Assist in the maintenance and upgrades of existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Qualifications: B.S. or M.S. degree 8-10 years' experience in software development, design, and architecture 4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
30/06/2025
Full time
NO SPONSORSHIP ServiceNow CMDB Architect/Technical Lead SALARY: $130k - $180k plus $20k bonus LOCATION: Plano, TX - five days onsite Full relocation Looking for a ServiceNow implementing and maintaining a configuration management database (CMDB) system data integrations discovery processes CMDB administration tasks. ITSM CMDB ITOM Discovery service mapping PAM Sampro SPM designing implementing CSDM design and implement the ServiceNow platform maintenance upgrades of existing platform design workflows integrations 8-1o years You will play a significant role in designing, implementing, and maintaining a Configuration Management Database (CMDB) system. This role involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The Tech Lead typically oversees data integrations, discovery processes, and CMDB administration tasks. Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Assist in the maintenance and upgrades of existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Qualifications: B.S. or M.S. degree 8-10 years' experience in software development, design, and architecture 4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
NO SPONSORSHIP ServiceNow CMDB Architect/Technical Lead SALARY: $130k - $180k plus $20k bonus LOCATION: Plano, TX- five days onsite Full relocation Looking for a ServiceNow implementing and maintaining a configuration management database (CMDB) system data integrations discovery processes CMDB administration tasks. ITSM CMDB ITOM Discovery service mapping PAM Sampro SPM designing implementing CSDM design and implement the ServiceNow platform maintenance upgrades of existing platform design workflows integrations 8-1o years You will play a significant role in designing, implementing, and maintaining a Configuration Management Database (CMDB) system. This role involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The Tech Lead typically oversees data integrations, discovery processes, and CMDB administration tasks. Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Assist in the maintenance and upgrades of existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Qualifications: B.S. or M.S. degree 8-10 years' experience in software development, design, and architecture 4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
30/06/2025
Full time
NO SPONSORSHIP ServiceNow CMDB Architect/Technical Lead SALARY: $130k - $180k plus $20k bonus LOCATION: Plano, TX- five days onsite Full relocation Looking for a ServiceNow implementing and maintaining a configuration management database (CMDB) system data integrations discovery processes CMDB administration tasks. ITSM CMDB ITOM Discovery service mapping PAM Sampro SPM designing implementing CSDM design and implement the ServiceNow platform maintenance upgrades of existing platform design workflows integrations 8-1o years You will play a significant role in designing, implementing, and maintaining a Configuration Management Database (CMDB) system. This role involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The Tech Lead typically oversees data integrations, discovery processes, and CMDB administration tasks. Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Assist in the maintenance and upgrades of existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Qualifications: B.S. or M.S. degree 8-10 years' experience in software development, design, and architecture 4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
NO SPONSORSHIP Application Modernization Architect/Developer - Android Programmer SALARY: $170k - $220k plus bonus LOCATION: ATLANTA, GA 30308- 5 days onsite SELLING POINTS: Application modernization. Android full stack development experience using Java and kotlin on the Front End and node js, go on the Back End. You will need to modernize to a microservices cloud preferably GCP but will look at AWS or Azure. API design security and data management containerization in orchestration docker Kubernetes messaging like kafka or any other messaging will do web services modernizing the android based pos application We are seeking a skilled and motivated Application Modernization Architect to join our team and lead the efforts in modernizing and optimizing our Android based POS application. In this role, you will work closely with cross-functional teams to migrate and decompose a monolithic application to a microservices-based architecture, improving scalability, performance, and agility. Your expertise will guide the transformation of our POS application, ensuring seamless integration, cloud-native capabilities, and long-term sustainability. Required Skills and Qualifications: Proven experience in microservices architecture and modernizing Legacy systems. Strong understanding of cloud platforms such as GCP Proficiency with containerization and orchestration technologies (Docker, Kubernetes). Experience with API development and design (REST, gRPC). Familiarity with service discovery, monitoring, logging, and tracing (eg, Prometheus, Open Telemetry). Strong programming skills in languages such as Java, Go, or Node.js. Knowledge of CI/CD practices and tools (Github Actions) Experience with distributed databases and messaging systems (eg, Kafka). Knowledge of Service Mesh (eg Linkerd) Strong problem-solving and analytical skills with the ability to work in a fast-paced environment. Excellent communication skills and the ability to work collaboratively across teams.
30/06/2025
Full time
NO SPONSORSHIP Application Modernization Architect/Developer - Android Programmer SALARY: $170k - $220k plus bonus LOCATION: ATLANTA, GA 30308- 5 days onsite SELLING POINTS: Application modernization. Android full stack development experience using Java and kotlin on the Front End and node js, go on the Back End. You will need to modernize to a microservices cloud preferably GCP but will look at AWS or Azure. API design security and data management containerization in orchestration docker Kubernetes messaging like kafka or any other messaging will do web services modernizing the android based pos application We are seeking a skilled and motivated Application Modernization Architect to join our team and lead the efforts in modernizing and optimizing our Android based POS application. In this role, you will work closely with cross-functional teams to migrate and decompose a monolithic application to a microservices-based architecture, improving scalability, performance, and agility. Your expertise will guide the transformation of our POS application, ensuring seamless integration, cloud-native capabilities, and long-term sustainability. Required Skills and Qualifications: Proven experience in microservices architecture and modernizing Legacy systems. Strong understanding of cloud platforms such as GCP Proficiency with containerization and orchestration technologies (Docker, Kubernetes). Experience with API development and design (REST, gRPC). Familiarity with service discovery, monitoring, logging, and tracing (eg, Prometheus, Open Telemetry). Strong programming skills in languages such as Java, Go, or Node.js. Knowledge of CI/CD practices and tools (Github Actions) Experience with distributed databases and messaging systems (eg, Kafka). Knowledge of Service Mesh (eg Linkerd) Strong problem-solving and analytical skills with the ability to work in a fast-paced environment. Excellent communication skills and the ability to work collaboratively across teams.
NO SPONSORSHIP CMDB/CMS Data Modeler Administrator - Configuration/Implementation Salary: $110k to $118k plus 15% bonus Location: Dallas, TX 3 days onsite 2 days Remote You will be responsible for managing the population of the CMDB ServiceNow configuration management. You will be designing, configuring, implementing CMDB. Onboarding and modelling. You will need 5 years CMDB automated discovery process improvement manage cloud inventory ITIL processes IT asset management Change management incident and problem management event management creating and maintaining metrics reports and dashboards CMDB/CMS data models This position is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail Technical Skills: ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models Education and/or Experience: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred Certificates or Licenses: ITIL Certified (Foundation+)
30/06/2025
Full time
NO SPONSORSHIP CMDB/CMS Data Modeler Administrator - Configuration/Implementation Salary: $110k to $118k plus 15% bonus Location: Dallas, TX 3 days onsite 2 days Remote You will be responsible for managing the population of the CMDB ServiceNow configuration management. You will be designing, configuring, implementing CMDB. Onboarding and modelling. You will need 5 years CMDB automated discovery process improvement manage cloud inventory ITIL processes IT asset management Change management incident and problem management event management creating and maintaining metrics reports and dashboards CMDB/CMS data models This position is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail Technical Skills: ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models Education and/or Experience: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred Certificates or Licenses: ITIL Certified (Foundation+)
