Are you an experienced 2nd Line Application Support Engineer with a real passion for resolving issues and working within company SLAs whilst delivering high quality service at all times? If so please read on . Client Details A well respected Technology Business. Description You will be reporting to the Application Support Manager, and working collaboratively with the wider team providing top class customer service at all times. This role comes with a competitive salary of up to £46,000 per annum (inclusive of on call allowance) depending on experience with a host of further benefits including Hybrid working (3 days in office/2 days at home), Career Development and a Health Care Cash Plan and much more! If this sounds interesting to you, please read on What you will bring to the role: Working exposure within a Software Development environment in a previous role. Provide 2nd line application support to users. Exposure to working with BI tools. Working knowledge of Jira/Zendesk. Supplier Management experience would be a great advantage. Knowledge of SQL, CSV, Oracle, XML and JSON would be highly desirable. A Full UK Driving License with access to a Vehicle is essential. Profile The Successful Applicant: This is a great role for someone who is an experienced Application Support Engineer looking to expand further within their career. Proven experience working within an Application Support role. Excellent communication and teamwork skills. Adaptable to fast paced and ever-changing environments. Have the ability to work collaboratively within the Application Support team. A Full UK Driving Licence. Job Offer What's on offer: Competitive Salary of up to £46,000 including on call allowance DOE. Excellent working environment with lots of on-the-job learning. Health Cash Plan. Hybrid Working - 3 days on site. Career Development. AND MUCH MORE! Please note - this role requires a Full UK Driving Licence for occasional Client site visits. If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long.
26/04/2024
Full time
Are you an experienced 2nd Line Application Support Engineer with a real passion for resolving issues and working within company SLAs whilst delivering high quality service at all times? If so please read on . Client Details A well respected Technology Business. Description You will be reporting to the Application Support Manager, and working collaboratively with the wider team providing top class customer service at all times. This role comes with a competitive salary of up to £46,000 per annum (inclusive of on call allowance) depending on experience with a host of further benefits including Hybrid working (3 days in office/2 days at home), Career Development and a Health Care Cash Plan and much more! If this sounds interesting to you, please read on What you will bring to the role: Working exposure within a Software Development environment in a previous role. Provide 2nd line application support to users. Exposure to working with BI tools. Working knowledge of Jira/Zendesk. Supplier Management experience would be a great advantage. Knowledge of SQL, CSV, Oracle, XML and JSON would be highly desirable. A Full UK Driving License with access to a Vehicle is essential. Profile The Successful Applicant: This is a great role for someone who is an experienced Application Support Engineer looking to expand further within their career. Proven experience working within an Application Support role. Excellent communication and teamwork skills. Adaptable to fast paced and ever-changing environments. Have the ability to work collaboratively within the Application Support team. A Full UK Driving Licence. Job Offer What's on offer: Competitive Salary of up to £46,000 including on call allowance DOE. Excellent working environment with lots of on-the-job learning. Health Cash Plan. Hybrid Working - 3 days on site. Career Development. AND MUCH MORE! Please note - this role requires a Full UK Driving Licence for occasional Client site visits. If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long.
Are you an adaptable 1st Line Application Support Engineer with a real passion for supporting the wider team in resolving and escalating issues, whilst working within company SLAs and delivering high quality service at all times? If so please read on. Client Details A highly respected Technology business. Description You will be reporting to the Application Support Manager and working collaboratively within the service team providing top class customer service at all times. This role comes with a competitive salary of up to £40,000 per annum (inclusive of on call allowance) depending on experience with a host of further benefits including Hybrid working (3 days in office/2 days at home), Career Development and a Health Care Cash Plan and much more! If this sounds interesting to you, please read on What you will bring to the role: Service Desk experience would be extremely advantageous. Supporting with the triage and escalation of issues. Exposure to taking and handling of inbound calls. Handling of tickets ensuring they are kept up to date at all times. Out of hours calls to support both overnight and weekends as and when required to customers (rota based). Profile The Successful Applicant: This is a great role for someone from a Service Desk or IT Support background looking to take their next step and learn a whole host of new skills: Service Desk exposure would be highly advantageous. Excellent communication and teamwork skills. Adaptable to fast paced and ever-changing environments. Have the ability to work collaboratively within the Application Support team. Experience with BI tools, Jira, Zendesk and Supplier Management would all be a strong advantage. A Full UK Driving Licence with access to a vehicle. Job Offer What's on offer: Competitive Salary of up to £40,000 including on call allowance DOE. Excellent working environment with lots of on-the-job learning. Health Cash Plan. Hybrid Working - 3 days on site. Career Development. AND MUCH MORE! Please note - this role requires a Full UK Driving Licence for occasional Client site visits. If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long.
26/04/2024
Full time
Are you an adaptable 1st Line Application Support Engineer with a real passion for supporting the wider team in resolving and escalating issues, whilst working within company SLAs and delivering high quality service at all times? If so please read on. Client Details A highly respected Technology business. Description You will be reporting to the Application Support Manager and working collaboratively within the service team providing top class customer service at all times. This role comes with a competitive salary of up to £40,000 per annum (inclusive of on call allowance) depending on experience with a host of further benefits including Hybrid working (3 days in office/2 days at home), Career Development and a Health Care Cash Plan and much more! If this sounds interesting to you, please read on What you will bring to the role: Service Desk experience would be extremely advantageous. Supporting with the triage and escalation of issues. Exposure to taking and handling of inbound calls. Handling of tickets ensuring they are kept up to date at all times. Out of hours calls to support both overnight and weekends as and when required to customers (rota based). Profile The Successful Applicant: This is a great role for someone from a Service Desk or IT Support background looking to take their next step and learn a whole host of new skills: Service Desk exposure would be highly advantageous. Excellent communication and teamwork skills. Adaptable to fast paced and ever-changing environments. Have the ability to work collaboratively within the Application Support team. Experience with BI tools, Jira, Zendesk and Supplier Management would all be a strong advantage. A Full UK Driving Licence with access to a vehicle. Job Offer What's on offer: Competitive Salary of up to £40,000 including on call allowance DOE. Excellent working environment with lots of on-the-job learning. Health Cash Plan. Hybrid Working - 3 days on site. Career Development. AND MUCH MORE! Please note - this role requires a Full UK Driving Licence for occasional Client site visits. If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long.
The Head of Data will lead the Data & Analytics team and align deliveries with overall strategy. Client Details We are a supplier of technology solutions, helping businesses deliver greater productivity and efficiency through documentation, digitisation, collaboration and mobile work solutions. As an Investors in People 'Platinum'? workplace, great people are at the centre of what we do, backing our technology with the right people to be a great business partner. Our philosophy is simply to be your technology business partners of choice - 'At Your Side'. Description The Head of Data will be responsible for but not limited to: Leading the Analytics Department in the development and execution of data strategies. Ensuring data accuracy, integrity, and security across all platforms. Identifying and implementing data analytics tools and frameworks to improve business processes. Promoting data-driven decision making across the organisation. Overseeing the design, development, and maintenance of data systems. Coordinating with internal teams to identify data needs and deliver solutions. Ensuring compliance with data privacy regulations. Providing periodic reports to the senior management on data analytics outcomes. Profile A successful 'Head of Data will be able to demonstrate: Proven leadership skills, with the ability to manage a team effectively. A strong understanding of data management and analytics tools. Excellent problem-solving skills and the ability to think strategically. Strong communication skills, with the ability to translate complex data into actionable insights. A degree in Computer Science, Data Science, or a related field. Job Offer A competitive salary within the range of £60,000 to £70,000 per year. A supportive and innovative work environment within the technology & Manufacturing industry. Generous holiday leave and benefits package. The chance to lead a dynamic team in a fast-paced industry. Seize this exciting opportunity to further your career in the technology and Manufacturing industry.
26/04/2024
Full time
The Head of Data will lead the Data & Analytics team and align deliveries with overall strategy. Client Details We are a supplier of technology solutions, helping businesses deliver greater productivity and efficiency through documentation, digitisation, collaboration and mobile work solutions. As an Investors in People 'Platinum'? workplace, great people are at the centre of what we do, backing our technology with the right people to be a great business partner. Our philosophy is simply to be your technology business partners of choice - 'At Your Side'. Description The Head of Data will be responsible for but not limited to: Leading the Analytics Department in the development and execution of data strategies. Ensuring data accuracy, integrity, and security across all platforms. Identifying and implementing data analytics tools and frameworks to improve business processes. Promoting data-driven decision making across the organisation. Overseeing the design, development, and maintenance of data systems. Coordinating with internal teams to identify data needs and deliver solutions. Ensuring compliance with data privacy regulations. Providing periodic reports to the senior management on data analytics outcomes. Profile A successful 'Head of Data will be able to demonstrate: Proven leadership skills, with the ability to manage a team effectively. A strong understanding of data management and analytics tools. Excellent problem-solving skills and the ability to think strategically. Strong communication skills, with the ability to translate complex data into actionable insights. A degree in Computer Science, Data Science, or a related field. Job Offer A competitive salary within the range of £60,000 to £70,000 per year. A supportive and innovative work environment within the technology & Manufacturing industry. Generous holiday leave and benefits package. The chance to lead a dynamic team in a fast-paced industry. Seize this exciting opportunity to further your career in the technology and Manufacturing industry.
A Design and Transition Manager is being sought at the start of a journey as our customer continue to transition to a Group IT function. This is a newly created position to be moulded by successful applicant. The successful candidate will be responsible for overseeing technology transitions and managing design projects. Client Details Our client is a well-established industrial and manufacturing company based in Gloucestershire. They are a large, international organisation with a workforce of over 7,500 employees globally. The company is known for its commitment to innovation and its state-of-the-art technology solutions. Description Accountable for establishing, documenting, and publicising the Service Design & Transition processes and strategy, which will include the Service Design Package & Service Level packages. Ensure the proposed solutions fit within the IT Operating model and IT Strategy. Guarantee all acceptance criteria and Go Live requirements have been met ensuring a seamless delivery into live operations. Provide Service Designs in the form of high to low-level Service Designs documenting and discussing with the relevant Service Owners or delegates what is required to deliver, operate, and manage the services to be consumed by the customer. Design and document how services and solutions will be monitored, maintained, and reported against, including what Service Levels the service will deliver (including contractual obligations, service level agreements, 3rd party service measurements and engagement approaches and any further metrics and KPIs). Assist in the development of existing ITIL processes (Incident, Request, Problem, Change, Capacity, Risk, etc) to ensure consistent application and delivery across all services and support teams. Manage the Service Design of a portfolio of projects - being responsible for the relevant documentation throughout the Project and Service Lifecycles. Manage the transition of new or changes to services into live, ensuring that they meet the standards and criteria for implementation into the production environment, including communicating to relevant stakeholders/customers on these changes. Collaborate with Project Managers, Finance, Procurement, Service Owners and technical individuals to ensure services, and non-functional requirements are documented, commercialised, and invoiced. Engage with a wide variety of stakeholders across a globally federated business across all levels, setting expectations and confirming requirements on the appropriate Design and Transition plans. Profile The successful Design and Transition Manager should have: Degree or relevant equivalent experience. ITILv4 Foundation required ITIL Service Design best practises Excellent interpersonal skills and a friendly and helpful attitude Ability to organise yourself and initiate work actions proactively. Ability to support others in driving actions to a completion. The confidence to challenge constructively and support others in doing the same. Outstanding communication skills, both written and verbal. Creative problem solver with the ability to deliver pragmatic solutions. Able to and encourage collaboration across teams and able to manage complex stakeholders. Demonstrable evidence of working effectively as part of a team. A strong sense of financial and commercial awareness. Understanding of Project Management methodologies Proven track record in Incident, Problem, Change, Release desired. The ability to communicate effectively with all levels of the business, up to director level. Job Offer On offer for the Design and Transition Manager is: A competitive salary in the range of £50,000 - £55,000 per annum. Hybrid working is welcomed, will be requirement to travel to Gloucestershire. An excellent benefits package including: Private Medical, Dental insurance, up to 10% company contribution toward pension, 27 days annual leave + much more The opportunity to work in an innovative, international company. A supportive work culture with a focus on employee development. We encourage all suitable candidates to apply for this exciting opportunity. This is a fantastic chance to join a leading company in the industrial and manufacturing industry and to further develop your career in technology management.
26/04/2024
Full time
A Design and Transition Manager is being sought at the start of a journey as our customer continue to transition to a Group IT function. This is a newly created position to be moulded by successful applicant. The successful candidate will be responsible for overseeing technology transitions and managing design projects. Client Details Our client is a well-established industrial and manufacturing company based in Gloucestershire. They are a large, international organisation with a workforce of over 7,500 employees globally. The company is known for its commitment to innovation and its state-of-the-art technology solutions. Description Accountable for establishing, documenting, and publicising the Service Design & Transition processes and strategy, which will include the Service Design Package & Service Level packages. Ensure the proposed solutions fit within the IT Operating model and IT Strategy. Guarantee all acceptance criteria and Go Live requirements have been met ensuring a seamless delivery into live operations. Provide Service Designs in the form of high to low-level Service Designs documenting and discussing with the relevant Service Owners or delegates what is required to deliver, operate, and manage the services to be consumed by the customer. Design and document how services and solutions will be monitored, maintained, and reported against, including what Service Levels the service will deliver (including contractual obligations, service level agreements, 3rd party service measurements and engagement approaches and any further metrics and KPIs). Assist in the development of existing ITIL processes (Incident, Request, Problem, Change, Capacity, Risk, etc) to ensure consistent application and delivery across all services and support teams. Manage the Service Design of a portfolio of projects - being responsible for the relevant documentation throughout the Project and Service Lifecycles. Manage the transition of new or changes to services into live, ensuring that they meet the standards and criteria for implementation into the production environment, including communicating to relevant stakeholders/customers on these changes. Collaborate with Project Managers, Finance, Procurement, Service Owners and technical individuals to ensure services, and non-functional requirements are documented, commercialised, and invoiced. Engage with a wide variety of stakeholders across a globally federated business across all levels, setting expectations and confirming requirements on the appropriate Design and Transition plans. Profile The successful Design and Transition Manager should have: Degree or relevant equivalent experience. ITILv4 Foundation required ITIL Service Design best practises Excellent interpersonal skills and a friendly and helpful attitude Ability to organise yourself and initiate work actions proactively. Ability to support others in driving actions to a completion. The confidence to challenge constructively and support others in doing the same. Outstanding communication skills, both written and verbal. Creative problem solver with the ability to deliver pragmatic solutions. Able to and encourage collaboration across teams and able to manage complex stakeholders. Demonstrable evidence of working effectively as part of a team. A strong sense of financial and commercial awareness. Understanding of Project Management methodologies Proven track record in Incident, Problem, Change, Release desired. The ability to communicate effectively with all levels of the business, up to director level. Job Offer On offer for the Design and Transition Manager is: A competitive salary in the range of £50,000 - £55,000 per annum. Hybrid working is welcomed, will be requirement to travel to Gloucestershire. An excellent benefits package including: Private Medical, Dental insurance, up to 10% company contribution toward pension, 27 days annual leave + much more The opportunity to work in an innovative, international company. A supportive work culture with a focus on employee development. We encourage all suitable candidates to apply for this exciting opportunity. This is a fantastic chance to join a leading company in the industrial and manufacturing industry and to further develop your career in technology management.
Senior SAP Analyst - Manufacturing My client is seeking a diligent and highly skilled Senior SAP Analyst - PL2P, to join our Technology team. The successful candidate will play a key role in maintaining and developing our client SAP environment and systems. Client Details Senior SAP Analyst - Manufacturing This organisation is a well-established and respected entity within the Manufacturing/Production industry. With a team of over 500 employees, they have a significant presence in their sector and are renowned for their commitment to quality and innovation. Description Senior SAP Analyst - Manufacturing Manage and maintain the SAP environment and systems Design and implement SAP solutions to enhance business operations Provide technical support and training to other team members Collaborate with stakeholders to understand business requirements Ensure SAP system compliance with company policies and standards Conduct regular system audits and analyses Document and keep records of system configurations and changes Work on multiple projects simultaneously while meeting deadlines Profile Senior SAP Analyst - Manufacturing A successful SAP Analyst - Pl2P should have: A solid understanding of SAP systems and their application in the Manufacturing/Production industries. Proficiency in system management and maintenance. Experience of supporting core SAP modules PP, MM, PTP, SD module users. Experience of SAP ECC 6.0 ideally in a manufacturing environment. Resilient, able to work to tight deadlines and manage multiple stakeholders. Strong communication and collaboration skills, with experience working closely with cross-functional teams. Analytical thinker with ability to solve problems and seek support/help when needed. Experience of supporting WM/MM module users. A degree in Computer Science, Information Technology, or a related field. Job Offer Senior SAP Analyst - Manufacturing An attractive salary range of £75,000 - £85,000 per year. Car allowance of £6,000 annually Management bonus of up to 10% of ABS Private Medical Cover Single Cover + 50% family A welcoming and innovative company culture We encourage all capable candidates to apply for this exciting opportunity.
25/04/2024
Full time
Senior SAP Analyst - Manufacturing My client is seeking a diligent and highly skilled Senior SAP Analyst - PL2P, to join our Technology team. The successful candidate will play a key role in maintaining and developing our client SAP environment and systems. Client Details Senior SAP Analyst - Manufacturing This organisation is a well-established and respected entity within the Manufacturing/Production industry. With a team of over 500 employees, they have a significant presence in their sector and are renowned for their commitment to quality and innovation. Description Senior SAP Analyst - Manufacturing Manage and maintain the SAP environment and systems Design and implement SAP solutions to enhance business operations Provide technical support and training to other team members Collaborate with stakeholders to understand business requirements Ensure SAP system compliance with company policies and standards Conduct regular system audits and analyses Document and keep records of system configurations and changes Work on multiple projects simultaneously while meeting deadlines Profile Senior SAP Analyst - Manufacturing A successful SAP Analyst - Pl2P should have: A solid understanding of SAP systems and their application in the Manufacturing/Production industries. Proficiency in system management and maintenance. Experience of supporting core SAP modules PP, MM, PTP, SD module users. Experience of SAP ECC 6.0 ideally in a manufacturing environment. Resilient, able to work to tight deadlines and manage multiple stakeholders. Strong communication and collaboration skills, with experience working closely with cross-functional teams. Analytical thinker with ability to solve problems and seek support/help when needed. Experience of supporting WM/MM module users. A degree in Computer Science, Information Technology, or a related field. Job Offer Senior SAP Analyst - Manufacturing An attractive salary range of £75,000 - £85,000 per year. Car allowance of £6,000 annually Management bonus of up to 10% of ABS Private Medical Cover Single Cover + 50% family A welcoming and innovative company culture We encourage all capable candidates to apply for this exciting opportunity.
Leading Global Manufacturer are seeking a Senior D365/Power Platform Developer to support on a global Digital transformation programme to drive the adoption of Power Apps/Power BI with integration and automation with D365. Client Details Leading Global Manufacturer Description Leading Global Manufacturer are seeking a Senior D365/Power Platform Developer to support on a global Digital transformation programme to drive the adoption of Power Apps/Power BI with integration and automation with D365. You will work with IT functions internationally around Solution Architecture and build the Power BI/Power Platform capability. Key Responsibilities Create visually compelling and interactive Power BI reports and dashboards that provide actionable insights. Utilize advanced Power BI features for Datamodelling, transformation, and performance optimization. Collaborate with cross-functional teams to gather reporting & analytics requirements and deliver solutions aligned with business needs. Design and develop custom business applications using Power Apps to streamline processes and enhance user experience. Build Canvas Apps for specific business functions, incorporating responsive design and user-friendly interfaces. Integrate Power Apps with various data sources/D365, ensuring data accuracy and Real Time updates. Identify opportunities for workflow automation and implement solutions using Power Automate. Develop automated workflows to streamline approval processes, data synchronization, and other routine tasks. Leverage Microsoft Dynamics 365 Business Central to enhance ERP processes and facilitate seamless data flow. Integrate Business Central with the Power Platform, ensuring data consistency and Real Time synchronization. Drive digital transformation efforts within the organization by identifying opportunities to enhance existing processes through digital solutions. Collaborate with cross-functional teams to develop and implement digital strategies aligned with business objectives. Skills and Experience: Demonstrable experience in a similar role, with a proven track record of success in implementing and optimizing solutions using the Microsoft Power Platform and integrating them with Microsoft Dynamics 365 Business Central. Experience in designing and developing Power BI dashboards, creating custom business applications using Power Apps, and automating workflows with Power Automate. Strong background in data analytics, including advanced skills in Datamodelling, transformation, and visualisation. Experience leading digital transformation initiatives, staying current with digital trends, and implementing emerging technologies to drive business improvements. Familiarity with artificial intelligence (AI) and machine learning (ML) concepts and their application within the Power Platform and optionally Business Central. Proven ability to collaborate with cross-functional teams, lead digital initiatives, and effectively communicate complex digital concepts to both technical and non-technical stakeholders. Experience in implementing cybersecurity best practices within digital solutions. Ability to build and maintain internal and external relationships. Strong organisational skills with the ability to multi-task and work in a fast-paced setting Proven team player skills with the ability to work independently under minimal supervision. Profile Demonstrable experience in a similar role, with a proven track record of success in implementing and optimizing solutions using the Microsoft Power Platform and integrating them with Microsoft Dynamics 365 Business Central. Experience in designing and developing Power BI dashboards, creating custom business applications using Power Apps, and automating workflows with Power Automate. Strong background in data analytics, including advanced skills in Datamodelling, transformation, and visualisation. Experience leading digital transformation initiatives, staying current with digital trends, and implementing emerging technologies to drive business improvements. Familiarity with artificial intelligence (AI) and machine learning (ML) concepts and their application within the Power Platform and optionally Business Central. Proven ability to collaborate with cross-functional teams, lead digital initiatives, and effectively communicate complex digital concepts to both technical and non-technical stakeholders. Experience in implementing cybersecurity best practices within digital solutions. Ability to build and maintain internal and external relationships. Strong organisational skills with the ability to multi-task and work in a fast-paced setting Proven team player skills with the ability to work independently under minimal supervision. Job Offer Opportunity to work on a major Data & Digital Transformation Programme Opportunity to lead on Power Platform adoption internationally
25/04/2024
Full time
Leading Global Manufacturer are seeking a Senior D365/Power Platform Developer to support on a global Digital transformation programme to drive the adoption of Power Apps/Power BI with integration and automation with D365. Client Details Leading Global Manufacturer Description Leading Global Manufacturer are seeking a Senior D365/Power Platform Developer to support on a global Digital transformation programme to drive the adoption of Power Apps/Power BI with integration and automation with D365. You will work with IT functions internationally around Solution Architecture and build the Power BI/Power Platform capability. Key Responsibilities Create visually compelling and interactive Power BI reports and dashboards that provide actionable insights. Utilize advanced Power BI features for Datamodelling, transformation, and performance optimization. Collaborate with cross-functional teams to gather reporting & analytics requirements and deliver solutions aligned with business needs. Design and develop custom business applications using Power Apps to streamline processes and enhance user experience. Build Canvas Apps for specific business functions, incorporating responsive design and user-friendly interfaces. Integrate Power Apps with various data sources/D365, ensuring data accuracy and Real Time updates. Identify opportunities for workflow automation and implement solutions using Power Automate. Develop automated workflows to streamline approval processes, data synchronization, and other routine tasks. Leverage Microsoft Dynamics 365 Business Central to enhance ERP processes and facilitate seamless data flow. Integrate Business Central with the Power Platform, ensuring data consistency and Real Time synchronization. Drive digital transformation efforts within the organization by identifying opportunities to enhance existing processes through digital solutions. Collaborate with cross-functional teams to develop and implement digital strategies aligned with business objectives. Skills and Experience: Demonstrable experience in a similar role, with a proven track record of success in implementing and optimizing solutions using the Microsoft Power Platform and integrating them with Microsoft Dynamics 365 Business Central. Experience in designing and developing Power BI dashboards, creating custom business applications using Power Apps, and automating workflows with Power Automate. Strong background in data analytics, including advanced skills in Datamodelling, transformation, and visualisation. Experience leading digital transformation initiatives, staying current with digital trends, and implementing emerging technologies to drive business improvements. Familiarity with artificial intelligence (AI) and machine learning (ML) concepts and their application within the Power Platform and optionally Business Central. Proven ability to collaborate with cross-functional teams, lead digital initiatives, and effectively communicate complex digital concepts to both technical and non-technical stakeholders. Experience in implementing cybersecurity best practices within digital solutions. Ability to build and maintain internal and external relationships. Strong organisational skills with the ability to multi-task and work in a fast-paced setting Proven team player skills with the ability to work independently under minimal supervision. Profile Demonstrable experience in a similar role, with a proven track record of success in implementing and optimizing solutions using the Microsoft Power Platform and integrating them with Microsoft Dynamics 365 Business Central. Experience in designing and developing Power BI dashboards, creating custom business applications using Power Apps, and automating workflows with Power Automate. Strong background in data analytics, including advanced skills in Datamodelling, transformation, and visualisation. Experience leading digital transformation initiatives, staying current with digital trends, and implementing emerging technologies to drive business improvements. Familiarity with artificial intelligence (AI) and machine learning (ML) concepts and their application within the Power Platform and optionally Business Central. Proven ability to collaborate with cross-functional teams, lead digital initiatives, and effectively communicate complex digital concepts to both technical and non-technical stakeholders. Experience in implementing cybersecurity best practices within digital solutions. Ability to build and maintain internal and external relationships. Strong organisational skills with the ability to multi-task and work in a fast-paced setting Proven team player skills with the ability to work independently under minimal supervision. Job Offer Opportunity to work on a major Data & Digital Transformation Programme Opportunity to lead on Power Platform adoption internationally
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
24/04/2024
Full time
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.