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Request Technology
Request Technology
Manager Linux Operations
Request Technology Chicago, Illinois
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Manager - Linux Operations. This manager will manage a team of Linux professionals focused on the stability, performance, security, and reliability of Linux infrastructure/Operations. This role requires experience with technologies such as Ansible, Puppet, Red Hat, Docker, Kubernetes, terraform, CICD, etc. Responsibilities: Manage and mentor a team of Linux administrators, providing technical leadership and guidance. Oversee the daily operations and maintenance of Linux Servers (on-prem and cloud). Develop and implement strategies for monitoring, performance tuning, and capacity planning. Ensure system availability, uptime, and business continuity through best practices and incident management. Lead root cause analysis of critical issues and implement preventive measures. Manage patch management, system upgrades, and configuration management (eg, Ansible, Puppet). Develop and maintain operational documentation, policies, and standard operating procedures. Collaborate with DevOps, security, and network teams to align infrastructure goals. Evaluate and recommend new tools, technologies, and methodologies to support business needs. Ensure compliance with security policies and data protection standards. Participate in budgeting, resource planning, and vendor management as needed. Qualifications: Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). 7+ years of experience in Linux systems administration, with at least 2 years in a leadership or managerial role. Deep understanding of Linux (Red Hat) operating systems and internals. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Strong experience with virtualization (eg, VMware, KVM), cloud platforms (AWS, Azure), and containerization (eg, Docker, Kubernetes). Hands-on experience with infrastructure automation and configuration management tools.
03/07/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Manager - Linux Operations. This manager will manage a team of Linux professionals focused on the stability, performance, security, and reliability of Linux infrastructure/Operations. This role requires experience with technologies such as Ansible, Puppet, Red Hat, Docker, Kubernetes, terraform, CICD, etc. Responsibilities: Manage and mentor a team of Linux administrators, providing technical leadership and guidance. Oversee the daily operations and maintenance of Linux Servers (on-prem and cloud). Develop and implement strategies for monitoring, performance tuning, and capacity planning. Ensure system availability, uptime, and business continuity through best practices and incident management. Lead root cause analysis of critical issues and implement preventive measures. Manage patch management, system upgrades, and configuration management (eg, Ansible, Puppet). Develop and maintain operational documentation, policies, and standard operating procedures. Collaborate with DevOps, security, and network teams to align infrastructure goals. Evaluate and recommend new tools, technologies, and methodologies to support business needs. Ensure compliance with security policies and data protection standards. Participate in budgeting, resource planning, and vendor management as needed. Qualifications: Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). 7+ years of experience in Linux systems administration, with at least 2 years in a leadership or managerial role. Deep understanding of Linux (Red Hat) operating systems and internals. Linux Experience: Provide advanced system administration, operational support and problem resolution for a large complex Linux computing environment, including both virtualized and physical Servers. Create and Patch AMIs, perform pull requests, write Automation code using tools such as Ansible, Terraform, etc. Cloud Experience - Strong knowledge of secure cloud infrastructure design and components, such as: Servers, operating systems, networks, IAM, and storage. Cloud Certifications, specifically AWS Cloud certification would be preferred. Infra Automation - Expert knowledge in core automation development toolchain including Terraform, Ansible, Jenkins, Git, Harness. CICD Experience - Mastery of CICD best practices in a large organization. (GitOps/DevOps, secure builds, secure code promotion, deployments (Harness/Argo), automated testing (app and infra), integration of policy frameworks, cost-optimization, SLSA best practices) Strong experience with virtualization (eg, VMware, KVM), cloud platforms (AWS, Azure), and containerization (eg, Docker, Kubernetes). Hands-on experience with infrastructure automation and configuration management tools.
Request Technology
Manager, Vulnerability Management
Request Technology United, Pennsylvania
Manager, Vulnerability Management Salary: Open + Bonus Location: Remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 8+ years of related experience At least 1 year of management experience Proven experience managing enterprise-scale vulnerability management programs and tools Deep understanding of risk-based vulnerability management. Knowledge of vulnerability scoring systems (CVSS), security benchmarks (CIS, NIST), and risk quantification techniques Proficiency in selecting, implementing, and managing vulnerability scanning tools (eg, SAST, SCA, IAST, DAST, Network/Infrastructure, Cloud, etc.) across the technology stack Experience designing and implementing automation for vulnerability management processes using generative AI, agent-based systems, large language models (LLMs), or machine learning to improve efficiency, effectiveness, and scalability Responsibilities Leads, coaches, and develops a team of engineers responsible for vulnerability discovery, assessment, risk-based prioritization, and remediation tracking across cloud, on-premises, and hybrid environments Envisions, defines, designs, builds, staffs, and delivers vulnerability management processes and capabilities Leads and supports the planning and execution of team goals and projects, including setting long-term strategy and making decisions about tools, technology, and staffing needs Partners closely with stakeholders across technology, including architecture, engineering, infrastructure, application development, and cyber risk management teams to facilitate vulnerability communications, support remediation activities, and provide continuous reporting. Collaborates with enterprise risk, compliance, and threat intelligence teams to ensure vulnerability management aligns with the organization's overall risk management strategy. Ensures all project deliverables meet high standards for accuracy, completeness, and impact, and are delivered on time to support team and organizational objectives Represents the vulnerability management program to senior leadership, delivering concise, risk-informed insights and recommendations
03/07/2025
Full time
Manager, Vulnerability Management Salary: Open + Bonus Location: Remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 8+ years of related experience At least 1 year of management experience Proven experience managing enterprise-scale vulnerability management programs and tools Deep understanding of risk-based vulnerability management. Knowledge of vulnerability scoring systems (CVSS), security benchmarks (CIS, NIST), and risk quantification techniques Proficiency in selecting, implementing, and managing vulnerability scanning tools (eg, SAST, SCA, IAST, DAST, Network/Infrastructure, Cloud, etc.) across the technology stack Experience designing and implementing automation for vulnerability management processes using generative AI, agent-based systems, large language models (LLMs), or machine learning to improve efficiency, effectiveness, and scalability Responsibilities Leads, coaches, and develops a team of engineers responsible for vulnerability discovery, assessment, risk-based prioritization, and remediation tracking across cloud, on-premises, and hybrid environments Envisions, defines, designs, builds, staffs, and delivers vulnerability management processes and capabilities Leads and supports the planning and execution of team goals and projects, including setting long-term strategy and making decisions about tools, technology, and staffing needs Partners closely with stakeholders across technology, including architecture, engineering, infrastructure, application development, and cyber risk management teams to facilitate vulnerability communications, support remediation activities, and provide continuous reporting. Collaborates with enterprise risk, compliance, and threat intelligence teams to ensure vulnerability management aligns with the organization's overall risk management strategy. Ensures all project deliverables meet high standards for accuracy, completeness, and impact, and are delivered on time to support team and organizational objectives Represents the vulnerability management program to senior leadership, delivering concise, risk-informed insights and recommendations
Request Technology
Principal, Software Development Test Engineer
Request Technology Chicago, Illinois
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* Responsibilities: Develop and execute integration test strategy for assigned products Develop and execute test plans, develop test automation Lead the testing and automation function in collaboration with other team members Execute test plans and prepare clearly documented results, demonstrate the results to the product teams and management Review release notes of delivered functionality and create test plans focused on integration tests Work with the product teams on resolution of any outstanding issues within the release and post-release Categorize issues based on severity, clearing documents details of the issues in the tracking system Develop and execute functional and non-functional testing plans Provide direction to the other team members for testing integrated systems. Build new automation capabilities for integration testing, reconciliation testing, and data testing. Partner with internal business users and stakeholders to prioritize and develop requirements and testing for implementing new features and functionality including, but not limited to, Risk Platform applications. Manage Ovation system releases, identifying impact and enhancement opportunities, and communicating appropriately Support regression testing and introduction of required changes as new releases are introduced Provide support for the Ovations systems including, but not limited to, research and resolution of system issues, user support, and scheduled activities Qualifications: Undergraduate Degree (or equivalent) Minimum of seven (7) years' experience working with manual and automation technologies as an expert with a clear understanding of core practices, processes, and terminology Minimum of five (5) years' experience implementing, enhancing, and supporting integration testing to address business problems and requirements in multiple functional areas Minimum of two (2) year of experience in financial services or capital markets Strong testing and QA automation background Understanding of systems development life cycle (SDLC), including proven experience in implementing software applications Proficiency in test automation tools - like Gherkin, Cucumber, Selenium, or other automation frameworks. API and high-volume data testing experience Development of data testing and transformation tools Programming in Python, Java, other programming languages Strong data experience including SQL, databases Message queuing and event sourcing tools like IBM MQ, Kafka Proficiency with MS word, PowerPoint, Excel, and Visio is preferred Experience with implementing and configuring business processes
02/07/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* Responsibilities: Develop and execute integration test strategy for assigned products Develop and execute test plans, develop test automation Lead the testing and automation function in collaboration with other team members Execute test plans and prepare clearly documented results, demonstrate the results to the product teams and management Review release notes of delivered functionality and create test plans focused on integration tests Work with the product teams on resolution of any outstanding issues within the release and post-release Categorize issues based on severity, clearing documents details of the issues in the tracking system Develop and execute functional and non-functional testing plans Provide direction to the other team members for testing integrated systems. Build new automation capabilities for integration testing, reconciliation testing, and data testing. Partner with internal business users and stakeholders to prioritize and develop requirements and testing for implementing new features and functionality including, but not limited to, Risk Platform applications. Manage Ovation system releases, identifying impact and enhancement opportunities, and communicating appropriately Support regression testing and introduction of required changes as new releases are introduced Provide support for the Ovations systems including, but not limited to, research and resolution of system issues, user support, and scheduled activities Qualifications: Undergraduate Degree (or equivalent) Minimum of seven (7) years' experience working with manual and automation technologies as an expert with a clear understanding of core practices, processes, and terminology Minimum of five (5) years' experience implementing, enhancing, and supporting integration testing to address business problems and requirements in multiple functional areas Minimum of two (2) year of experience in financial services or capital markets Strong testing and QA automation background Understanding of systems development life cycle (SDLC), including proven experience in implementing software applications Proficiency in test automation tools - like Gherkin, Cucumber, Selenium, or other automation frameworks. API and high-volume data testing experience Development of data testing and transformation tools Programming in Python, Java, other programming languages Strong data experience including SQL, databases Message queuing and event sourcing tools like IBM MQ, Kafka Proficiency with MS word, PowerPoint, Excel, and Visio is preferred Experience with implementing and configuring business processes
Request Technology
Manager, Cyber Risk Vulnerability
Request Technology Chicago, Illinois
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Manager, Cyber Risk Vulnerability. This manager will lead a team with focus on vulnerability management and discovery, risk based prioritization, cloud/on-prem vulnerability, CVSS, Vulnerability scanning, Automation, etc. Responsibilities: Leads, coaches, and develops a team of engineers responsible for vulnerability discovery, assessment, risk-based prioritization, and remediation tracking across cloud, on-premises, and hybrid environments Envisions, defines, designs, builds, staffs, and delivers vulnerability management processes and capabilities Leads and supports the planning and execution of team goals and projects, including setting long-term strategy and making decisions about tools, technology, and staffing needs Partners closely with stakeholders across technology, including architecture, engineering, infrastructure, application development, and cyber risk management teams to facilitate vulnerability communications, support remediation activities, and provide continuous reporting. Collaborates with enterprise risk, compliance, and threat intelligence teams to ensure vulnerability management aligns with the organization's overall risk management strategy. Ensures all project deliverables meet high standards for accuracy, completeness, and impact, and are delivered on time to support team and organizational objectives Represents the vulnerability management program to senior leadership, delivering concise, risk-informed insights and recommendations Manages program metrics, reporting, and performance indicators to demonstrate business value, operational maturity, and continuous improvement Qualifications 8+ years w/Bachelor's degree; 1+ years supervisory/management Industry certifications such as CISSP, GSEC, OSCP, or comparable security-related credentials are strongly preferred Proven experience managing enterprise-scale vulnerability management programs and tools Proven expertise in developing, mentoring, and retaining high-performing teams while fostering a mindful, inclusive, and trust-based team culture Demonstrated background in strategic planning, service/program development, capability assessment, and building strong narratives to drive decision-making and create change Deep understanding of risk-based vulnerability management. Knowledge of vulnerability scoring systems (CVSS), security benchmarks (CIS, NIST), and risk quantification techniques Proficiency in selecting, implementing, and managing vulnerability scanning tools (eg, SAST, SCA, IAST, DAST, Network/Infrastructure, Cloud, etc.) across the technology stack Experience designing and implementing automation for vulnerability management processes using generative AI, agent-based systems, large language models (LLMs), or machine learning to improve efficiency, effectiveness, and scalability Skilled in analysing business and technical requirements and translating them into effective solutions, technical plans, roadmaps, budgets, and proposals that support cyber program growth and align with cyber and organizational goals
02/07/2025
Full time
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Manager, Cyber Risk Vulnerability. This manager will lead a team with focus on vulnerability management and discovery, risk based prioritization, cloud/on-prem vulnerability, CVSS, Vulnerability scanning, Automation, etc. Responsibilities: Leads, coaches, and develops a team of engineers responsible for vulnerability discovery, assessment, risk-based prioritization, and remediation tracking across cloud, on-premises, and hybrid environments Envisions, defines, designs, builds, staffs, and delivers vulnerability management processes and capabilities Leads and supports the planning and execution of team goals and projects, including setting long-term strategy and making decisions about tools, technology, and staffing needs Partners closely with stakeholders across technology, including architecture, engineering, infrastructure, application development, and cyber risk management teams to facilitate vulnerability communications, support remediation activities, and provide continuous reporting. Collaborates with enterprise risk, compliance, and threat intelligence teams to ensure vulnerability management aligns with the organization's overall risk management strategy. Ensures all project deliverables meet high standards for accuracy, completeness, and impact, and are delivered on time to support team and organizational objectives Represents the vulnerability management program to senior leadership, delivering concise, risk-informed insights and recommendations Manages program metrics, reporting, and performance indicators to demonstrate business value, operational maturity, and continuous improvement Qualifications 8+ years w/Bachelor's degree; 1+ years supervisory/management Industry certifications such as CISSP, GSEC, OSCP, or comparable security-related credentials are strongly preferred Proven experience managing enterprise-scale vulnerability management programs and tools Proven expertise in developing, mentoring, and retaining high-performing teams while fostering a mindful, inclusive, and trust-based team culture Demonstrated background in strategic planning, service/program development, capability assessment, and building strong narratives to drive decision-making and create change Deep understanding of risk-based vulnerability management. Knowledge of vulnerability scoring systems (CVSS), security benchmarks (CIS, NIST), and risk quantification techniques Proficiency in selecting, implementing, and managing vulnerability scanning tools (eg, SAST, SCA, IAST, DAST, Network/Infrastructure, Cloud, etc.) across the technology stack Experience designing and implementing automation for vulnerability management processes using generative AI, agent-based systems, large language models (LLMs), or machine learning to improve efficiency, effectiveness, and scalability Skilled in analysing business and technical requirements and translating them into effective solutions, technical plans, roadmaps, budgets, and proposals that support cyber program growth and align with cyber and organizational goals
Request Technology
Senior Associate, Internal Audit IT & Security
Request Technology Dallas, Texas
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Associate, Internal Audit IT & Security. This internal auditor will need 2+ years of experience conducting risk-based information technology and security audits. This is a highly regulated financial environment, and these audits will follow AICPA, IIA, IPPF, COBIT, NIST, and CSF standards/frameworks. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent. Consulting and/or accounting firm experience. Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software
02/07/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Associate, Internal Audit IT & Security. This internal auditor will need 2+ years of experience conducting risk-based information technology and security audits. This is a highly regulated financial environment, and these audits will follow AICPA, IIA, IPPF, COBIT, NIST, and CSF standards/frameworks. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent. Consulting and/or accounting firm experience. Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software
Request Technology
ServiceNow CMDB Architect/Product Lead
Request Technology Plano, Texas
*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow CMDB Architect/Product Lead. The architect will focus on CMDB architecture, operational and governance strategy, Service Mapping, Discovery, ITSM, ITOM, Workflows, etc. Responsibilities: Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Develop the most effective technical solutions to meet business requirements. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
02/07/2025
Full time
*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow CMDB Architect/Product Lead. The architect will focus on CMDB architecture, operational and governance strategy, Service Mapping, Discovery, ITSM, ITOM, Workflows, etc. Responsibilities: Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Develop the most effective technical solutions to meet business requirements. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
Request Technology
Technical Program Manager
Request Technology Naperville, Illinois
*We are unable to sponsor as this is a permanent Full time role* *4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE* A prestigious MSP company is looking for a Technical Program Manager. This manager will be client facing, project engaging, and will be accountable for delivery of projects. This company wants someone who grew up technically and then moved into technical program management. The projects will focus on retail software implementation, integration, commerce platforms/tools (Adobe commerce), Cloud/DevOps, etc. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Partner with the sales and business development teams to identify opportunities for account growth and expansion within existing clients. Collaborate with clients to identify additional business needs, developing proposals and strategies to address them with company offerings. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Experience in working with commerce platforms (eg, commercetools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience with Agile and Waterfall project management methodologies.
02/07/2025
Full time
*We are unable to sponsor as this is a permanent Full time role* *4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE* A prestigious MSP company is looking for a Technical Program Manager. This manager will be client facing, project engaging, and will be accountable for delivery of projects. This company wants someone who grew up technically and then moved into technical program management. The projects will focus on retail software implementation, integration, commerce platforms/tools (Adobe commerce), Cloud/DevOps, etc. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Partner with the sales and business development teams to identify opportunities for account growth and expansion within existing clients. Collaborate with clients to identify additional business needs, developing proposals and strategies to address them with company offerings. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Experience in working with commerce platforms (eg, commercetools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience with Agile and Waterfall project management methodologies.
Request Technology
Director, Release Engineering
Request Technology Chicago, Illinois
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Release Engineering. This director will lead a team focused on change/release management, end to end release process, go-live activities for Agile development plans. Responsibilities: Direct one or more team(s) responsible for the establishment, documentation, and maintenance of Change and Release management processes and procedures Be accountable for the end-to-end release process Coordinate the scheduling of Change and Releases and maintain the release calendar Work with technical and business teams to prioritize and scope scheduled releases Manage risks and resolves issues that affect release scope, schedule and quality Direct the team(s) responsible for the creation and managing of release branches Work with development and source code management to understand impacts of branches and code merges Be accountable for Go-Live activities including the execution of the deployment Plans Direct automation and the development of scripts and automation tools used to continuously improve the release process Work with other technical team members to resolve all release related issues Direct release review/retrospection meetings, gather feedback and ensure improvements are incorporated for future releases Drive and direct continuous improvement through trend reporting analysis and metrics management |Serve as an advocate for release management, communicating release management processes and procedures throughout the company and assisting teams with adoption Qualifications: Bachelor's degree in Information Systems, Computer Science or related field or an equivalent combination of education and work experience ITIL Certification 10+ years of previous release and/or project management experience, (Solid understanding of project management principles preferred) Expert knowledge of the Software Development Life Cycle (SDLC) and Agile delivery methods Expert experience working in an Agile environment Expert troubleshooting skills Willingness to support and execute the current release and deployment model in parallel to developing automation of the processes Experience with source control tools such as SVN Knowledge of DevOps and automation software such as Harness or similar. Excellent understanding of overall CICD pipelines and implementation. Experience with Microsoft Office desktop tools (Word, Excel and Powerpoint) 5+ years of previous Change and Release experience, (solid understanding of SDLC, ITIL and the Change and Release Management cycle) Expert knowledge of the ServiceNow platform including the Change and Release modules Solid understanding and experience of AWS, cloud computing, Middleware and database technologies
02/07/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Release Engineering. This director will lead a team focused on change/release management, end to end release process, go-live activities for Agile development plans. Responsibilities: Direct one or more team(s) responsible for the establishment, documentation, and maintenance of Change and Release management processes and procedures Be accountable for the end-to-end release process Coordinate the scheduling of Change and Releases and maintain the release calendar Work with technical and business teams to prioritize and scope scheduled releases Manage risks and resolves issues that affect release scope, schedule and quality Direct the team(s) responsible for the creation and managing of release branches Work with development and source code management to understand impacts of branches and code merges Be accountable for Go-Live activities including the execution of the deployment Plans Direct automation and the development of scripts and automation tools used to continuously improve the release process Work with other technical team members to resolve all release related issues Direct release review/retrospection meetings, gather feedback and ensure improvements are incorporated for future releases Drive and direct continuous improvement through trend reporting analysis and metrics management |Serve as an advocate for release management, communicating release management processes and procedures throughout the company and assisting teams with adoption Qualifications: Bachelor's degree in Information Systems, Computer Science or related field or an equivalent combination of education and work experience ITIL Certification 10+ years of previous release and/or project management experience, (Solid understanding of project management principles preferred) Expert knowledge of the Software Development Life Cycle (SDLC) and Agile delivery methods Expert experience working in an Agile environment Expert troubleshooting skills Willingness to support and execute the current release and deployment model in parallel to developing automation of the processes Experience with source control tools such as SVN Knowledge of DevOps and automation software such as Harness or similar. Excellent understanding of overall CICD pipelines and implementation. Experience with Microsoft Office desktop tools (Word, Excel and Powerpoint) 5+ years of previous Change and Release experience, (solid understanding of SDLC, ITIL and the Change and Release Management cycle) Expert knowledge of the ServiceNow platform including the Change and Release modules Solid understanding and experience of AWS, cloud computing, Middleware and database technologies
Request Technology
C#/Blazor Consultant
Request Technology Chicago, Illinois
*Onsite in Chicago, IL. 5 days a week* A prestigious company needs a C#/Blazor Consultant. This person will need heavy C# full stack experience, along with 1-2 years of Blazor experience. Qualifications: Proficiency in C# (Proficiency in C++ is acceptable) Experience using git Experience doing test-first development with continuous integration Experience doing both Front End and Back End web development with REST APIs Proficiency in at least at least one modern SPA framework like React, Angular, etc. Proficiency in HTML, CSS, JavaScript Experience using SQL 2 years of Blazor
02/07/2025
Project-based
*Onsite in Chicago, IL. 5 days a week* A prestigious company needs a C#/Blazor Consultant. This person will need heavy C# full stack experience, along with 1-2 years of Blazor experience. Qualifications: Proficiency in C# (Proficiency in C++ is acceptable) Experience using git Experience doing test-first development with continuous integration Experience doing both Front End and Back End web development with REST APIs Proficiency in at least at least one modern SPA framework like React, Angular, etc. Proficiency in HTML, CSS, JavaScript Experience using SQL 2 years of Blazor
Request Technology
Application Security Engineer
Request Technology Dallas, Texas
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Application Security Engineer. This engineer will focus on web applications, secure SDLC, SAST, DAST, AWS/Azure vulnerability management, Scripting/programming, etc. Responsibilities: Application Security/Secure SDLC Build and optimize our security tooling stack, including SAST, DAST, SCA, and IaC. Implement DevSecOps principles and integrate tools into CI/CD pipelines and developer workflows. Define and improve secure SDLC processes designing and implementing a developer friendly secure SDLC framework tailored to companys delivery model. Automate security checks in CI/CD pipelines and developer tools to ensure continuous visibility and successful delivery. Build out process for threat modelling and secure design review process. Implement security for supply chain security, AI/ML application security, Open source etc. The use and maintenance of cloud and self-managed security scanning tools, manual source code reviews, and manual penetration assessments. Assist with application security vulnerability management including implementation of new vulnerability management tools. Perform ongoing reviews of application releases to ensure only secure and reviewed code is pushed to prod, with automation tasks as necessary. Develop scripts/automation to assist development teams with interpreting results from pipeline vulnerability verification reports to facilitate vulnerability remediation. Qualifications: BS in Computer Science, Information Management, Information Security or other comparable technical degree from an accredited college/university desired. 5+ Years experience in Application Security or Information Security environment. Experience writing scripts and working with containers in a CI/CD pipeline. Experience with CI/CD pipelines and software development/coding: Docker, Jenkins, GitHub, SVN, Terraform, and others. Strong familiarity with enterprise technologies; strong technical background and understanding of security-related technologies; prefer operational experience as an administrator, engineer, or developer and direct experience testing in commercial cloud environments (AWS, Azure, GCP, IaaS/PaaS/SaaS). Strong knowledge of cryptography (symmetric, asymmetric, hashing) and its various applications. Strong knowledge of common enterprise infrastructure technology stacks and network configurations. Exhibit ability to understand and modify code in a diverse range of programming languages and frameworks; must have direct practical experience with one or more high level programming languages. Deep knowledge of common web, API and cloud vulnerabilities (eg OWASP Top 10, CWE, auth flaws etc.). Deep understanding of vulnerabilities, reachability, exploitability and how they affect applications. Knowledge of how security fits into platform engineering and cloud native stacks. Deep understanding of application layer attacks and defense mechanisms (CCS, CSRF, SQLi, XXE, SSRF, broken access control etc.). Familiarity with API security (REST & GraphQL), Postman, OOWASP top 10). Proficiency with artifact repositories and implementing security controls around component ingestion. Familiarity with Kubernetes security, container scanning and cloud infrastructure as code. Ability to triage and prioritize vulnerabilities based on exploitability, impact and business context. Strong proficiency application security and vulnerability management. Strong experience with custom Scripting (python, C++, PowerShell, bash, etc.) and process automation. Some proficiency with common penetration testing tools (Kali, Armitage, Metasploit, Cobalt Strike, Nmap, Qualys, Nessus, Burp Suite, Wireshark etc.). Experience with Mainframes, Windows, Unix, MacOS, Cisco, platforms and controls.
02/07/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Application Security Engineer. This engineer will focus on web applications, secure SDLC, SAST, DAST, AWS/Azure vulnerability management, Scripting/programming, etc. Responsibilities: Application Security/Secure SDLC Build and optimize our security tooling stack, including SAST, DAST, SCA, and IaC. Implement DevSecOps principles and integrate tools into CI/CD pipelines and developer workflows. Define and improve secure SDLC processes designing and implementing a developer friendly secure SDLC framework tailored to companys delivery model. Automate security checks in CI/CD pipelines and developer tools to ensure continuous visibility and successful delivery. Build out process for threat modelling and secure design review process. Implement security for supply chain security, AI/ML application security, Open source etc. The use and maintenance of cloud and self-managed security scanning tools, manual source code reviews, and manual penetration assessments. Assist with application security vulnerability management including implementation of new vulnerability management tools. Perform ongoing reviews of application releases to ensure only secure and reviewed code is pushed to prod, with automation tasks as necessary. Develop scripts/automation to assist development teams with interpreting results from pipeline vulnerability verification reports to facilitate vulnerability remediation. Qualifications: BS in Computer Science, Information Management, Information Security or other comparable technical degree from an accredited college/university desired. 5+ Years experience in Application Security or Information Security environment. Experience writing scripts and working with containers in a CI/CD pipeline. Experience with CI/CD pipelines and software development/coding: Docker, Jenkins, GitHub, SVN, Terraform, and others. Strong familiarity with enterprise technologies; strong technical background and understanding of security-related technologies; prefer operational experience as an administrator, engineer, or developer and direct experience testing in commercial cloud environments (AWS, Azure, GCP, IaaS/PaaS/SaaS). Strong knowledge of cryptography (symmetric, asymmetric, hashing) and its various applications. Strong knowledge of common enterprise infrastructure technology stacks and network configurations. Exhibit ability to understand and modify code in a diverse range of programming languages and frameworks; must have direct practical experience with one or more high level programming languages. Deep knowledge of common web, API and cloud vulnerabilities (eg OWASP Top 10, CWE, auth flaws etc.). Deep understanding of vulnerabilities, reachability, exploitability and how they affect applications. Knowledge of how security fits into platform engineering and cloud native stacks. Deep understanding of application layer attacks and defense mechanisms (CCS, CSRF, SQLi, XXE, SSRF, broken access control etc.). Familiarity with API security (REST & GraphQL), Postman, OOWASP top 10). Proficiency with artifact repositories and implementing security controls around component ingestion. Familiarity with Kubernetes security, container scanning and cloud infrastructure as code. Ability to triage and prioritize vulnerabilities based on exploitability, impact and business context. Strong proficiency application security and vulnerability management. Strong experience with custom Scripting (python, C++, PowerShell, bash, etc.) and process automation. Some proficiency with common penetration testing tools (Kali, Armitage, Metasploit, Cobalt Strike, Nmap, Qualys, Nessus, Burp Suite, Wireshark etc.). Experience with Mainframes, Windows, Unix, MacOS, Cisco, platforms and controls.
Request Technology
ServiceNow Catalog & Knowledge Management Technical Lead
Request Technology McLean, Virginia
*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow Catalog & Knowledge Management Technical Lead. This tech lead will focus on design, development, implementation, and customization of ServiceNow Catalogs. Responsibilities: Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Support Program activities providing metrics, reports, configurations within catalog and knowledge and space. Assist with upgrade planning, testing, and implementation between development and production instances for Catalog, Knowledge and portal space. Qualifications: Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices
02/07/2025
Full time
*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow Catalog & Knowledge Management Technical Lead. This tech lead will focus on design, development, implementation, and customization of ServiceNow Catalogs. Responsibilities: Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Support Program activities providing metrics, reports, configurations within catalog and knowledge and space. Assist with upgrade planning, testing, and implementation between development and production instances for Catalog, Knowledge and portal space. Qualifications: Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices
Request Technology
ServiceNow Catalog & Knowledge Management Technical Lead
Request Technology Plano, Texas
*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow Catalog & Knowledge Management Technical Lead. This tech lead will focus on design, development, implementation, and customization of ServiceNow Catalogs. Responsibilities: Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Support Program activities providing metrics, reports, configurations within catalog and knowledge and space. Assist with upgrade planning, testing, and implementation between development and production instances for Catalog, Knowledge and portal space. Qualifications: Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices
02/07/2025
Full time
*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow Catalog & Knowledge Management Technical Lead. This tech lead will focus on design, development, implementation, and customization of ServiceNow Catalogs. Responsibilities: Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Support Program activities providing metrics, reports, configurations within catalog and knowledge and space. Assist with upgrade planning, testing, and implementation between development and production instances for Catalog, Knowledge and portal space. Qualifications: Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices
Request Technology
Director, Enterprise Monitoring
Request Technology Chicago, Illinois
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Enterprise Monitoring. This director will lead a team focused on enterprise monitoring, observability, and strategy of cloud native applications running on Kubernetes within AWS. This role must have financial industry experience, and experience with tools such as Splunk, Elk, Appdynamics, AWS, Kubernetes, APIs, Jenkins, Ansible, Terraform. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Ensure systems designs are reflective of our regulatory and compliance goals and support them in an efficient manner Allocate resources to resolve complex support issues in non-production and production environments. Understand Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Ensure consistent and robust tool installations using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Supervise all direct reports and provide overall direction to the team Qualifications: Bachelor's degree in a related area 7-10 years of related experience Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects Demonstrated experience and expertise in Enterprise cloud monitoring solutions, preferably in financial markets. Experience in Splunk, ELK, AppDynamics, ITRS, OTEL or similar is a requirement. Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management Security controls as applied to software technologies
02/07/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Enterprise Monitoring. This director will lead a team focused on enterprise monitoring, observability, and strategy of cloud native applications running on Kubernetes within AWS. This role must have financial industry experience, and experience with tools such as Splunk, Elk, Appdynamics, AWS, Kubernetes, APIs, Jenkins, Ansible, Terraform. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Ensure systems designs are reflective of our regulatory and compliance goals and support them in an efficient manner Allocate resources to resolve complex support issues in non-production and production environments. Understand Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Ensure consistent and robust tool installations using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Supervise all direct reports and provide overall direction to the team Qualifications: Bachelor's degree in a related area 7-10 years of related experience Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects Demonstrated experience and expertise in Enterprise cloud monitoring solutions, preferably in financial markets. Experience in Splunk, ELK, AppDynamics, ITRS, OTEL or similar is a requirement. Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management Security controls as applied to software technologies
Request Technology
ServiceNow Catalog & Knowledge Management Technical Lead
Request Technology Chicago, Illinois
*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow Catalog & Knowledge Management Technical Lead. This tech lead will focus on design, development, implementation, and customization of ServiceNow Catalogs. Responsibilities: Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Support Program activities providing metrics, reports, configurations within catalog and knowledge and space. Assist with upgrade planning, testing, and implementation between development and production instances for Catalog, Knowledge and portal space. Qualifications: Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices
02/07/2025
Full time
*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow Catalog & Knowledge Management Technical Lead. This tech lead will focus on design, development, implementation, and customization of ServiceNow Catalogs. Responsibilities: Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Support Program activities providing metrics, reports, configurations within catalog and knowledge and space. Assist with upgrade planning, testing, and implementation between development and production instances for Catalog, Knowledge and portal space. Qualifications: Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices
Request Technology
ServiceNow CMDB Architect/Product Lead
Request Technology Chicago, Illinois
*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow CMDB Architect/Product Lead. The architect will focus on CMDB architecture, operational and governance strategy, Service Mapping, Discovery, ITSM, ITOM, Workflows, etc. Responsibilities: Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Develop the most effective technical solutions to meet business requirements. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
02/07/2025
Full time
*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow CMDB Architect/Product Lead. The architect will focus on CMDB architecture, operational and governance strategy, Service Mapping, Discovery, ITSM, ITOM, Workflows, etc. Responsibilities: Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Develop the most effective technical solutions to meet business requirements. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.
Request Technology
Senior QA Data Analyst
Request Technology Chicago, Illinois
Senior QA Data Analyst Salary: Open + Bonus Location: Chicago, IL or Coppell, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5-7 years of experience in QA, data analysis or quality engineering roles. 5+ years of experience relevant to Quality Control/Testing experience. SQL query writing and Python Working Knowledge of testing tools - SpiraTest, JMeter, Selenium, Zephyr Competent in Atlassian products - Jira Software, Confluence Audit experience is a plus Responsibilities Analyze large data sets to validate data quality and consistency Use statistical and analytical techniques to assess QA metrics and KPIs Define, implement, and maintain KPIs and quality metrics that measure test execution, defect trends, release readiness and process efficiency. Enhance and enforce software quality standards, processes & procedures. Ensure all the agreed deliverables are completed to the required level of quality. Validate that processes follow the defined SDLC and Agile methodology. Ensure Compliance with the implemented standards that all testing and quality assurance processes comply with required level of quality, industry standards and regulations. Be the advocate for testability, traceability, drive best test engineering practices and defect prevention. Conducts internal testing and monitor exceptions. Complete assigned Quality Control reviews with a focus on verifying controls and risk reduction by defining and executing assessment/testing strategies. Manage stakeholders and other business/function QC participation as part of assigned reviews.
02/07/2025
Full time
Senior QA Data Analyst Salary: Open + Bonus Location: Chicago, IL or Coppell, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5-7 years of experience in QA, data analysis or quality engineering roles. 5+ years of experience relevant to Quality Control/Testing experience. SQL query writing and Python Working Knowledge of testing tools - SpiraTest, JMeter, Selenium, Zephyr Competent in Atlassian products - Jira Software, Confluence Audit experience is a plus Responsibilities Analyze large data sets to validate data quality and consistency Use statistical and analytical techniques to assess QA metrics and KPIs Define, implement, and maintain KPIs and quality metrics that measure test execution, defect trends, release readiness and process efficiency. Enhance and enforce software quality standards, processes & procedures. Ensure all the agreed deliverables are completed to the required level of quality. Validate that processes follow the defined SDLC and Agile methodology. Ensure Compliance with the implemented standards that all testing and quality assurance processes comply with required level of quality, industry standards and regulations. Be the advocate for testability, traceability, drive best test engineering practices and defect prevention. Conducts internal testing and monitor exceptions. Complete assigned Quality Control reviews with a focus on verifying controls and risk reduction by defining and executing assessment/testing strategies. Manage stakeholders and other business/function QC participation as part of assigned reviews.
Request Technology
Contract, Software Developer - Blazor
Request Technology Chicago, Illinois
Contract, Software Developer - Blazor Rate: open Location: Chicago, IL In-office role 5 days a week Duration: 12 months minimum A prestigious financial consulting firm is seeking a full stack developer responsible for doing test-driven development of software components using C# in multiple layers including the user interface, business domain, and data access. Qualifications Bachelors degree 5 years proficiency in C# Full Stack and Angular 2 years working experience with Blazor Knowledge of UI/UX Experience using Git Experience with TDD (test driven development) Experience doing both Front End and Back End web development with REST APIs Proficiency in HTML, CSS, JavaScript Experience using SQL
02/07/2025
Project-based
Contract, Software Developer - Blazor Rate: open Location: Chicago, IL In-office role 5 days a week Duration: 12 months minimum A prestigious financial consulting firm is seeking a full stack developer responsible for doing test-driven development of software components using C# in multiple layers including the user interface, business domain, and data access. Qualifications Bachelors degree 5 years proficiency in C# Full Stack and Angular 2 years working experience with Blazor Knowledge of UI/UX Experience using Git Experience with TDD (test driven development) Experience doing both Front End and Back End web development with REST APIs Proficiency in HTML, CSS, JavaScript Experience using SQL
Request Technology
Principal, SDET
Request Technology Chicago, Illinois
Principal, SDET Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years' experience working with manual and automation technologies as an expert 5+ years' experience implementing, enhancing, and supporting integration testing to address business problems and requirements in multiple functional areas 2+ years' experience in financial services or capital markets Proficiency in test automation tools - like Gherkin, Cucumber, Selenium API and high-volume data testing experience Development of data testing and transformation tools Programming in Python, Java, other programming languages Strong data experience including SQL, databases Message queuing and event sourcing tools like IBM MQ, Kafka Bonus points Deep understanding of data and structure, reporting, dashboards Experience with Security testing Clearing and Risk systems functional expertise and familiarity with technical offerings such as integrations and Core Connectors Responsibilities Develop and execute integration test strategy for assigned products Develop and execute test plans, develop test automation Lead the testing and automation function in collaboration with other team members Execute test plans and prepare clearly documented results, demonstrate the results to the product teams and management Review release notes of delivered functionality and create test plans focused on integration tests Provide directions to the other team members for testing integrated systems. Build new automation capabilities for integration testing, reconciliation testing, and data testing. Lead day-to-day activities and delivery schedule of implementation partners engaged for various initiatives, when applicable Manage and communicate status reports and other key metrics
02/07/2025
Full time
Principal, SDET Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years' experience working with manual and automation technologies as an expert 5+ years' experience implementing, enhancing, and supporting integration testing to address business problems and requirements in multiple functional areas 2+ years' experience in financial services or capital markets Proficiency in test automation tools - like Gherkin, Cucumber, Selenium API and high-volume data testing experience Development of data testing and transformation tools Programming in Python, Java, other programming languages Strong data experience including SQL, databases Message queuing and event sourcing tools like IBM MQ, Kafka Bonus points Deep understanding of data and structure, reporting, dashboards Experience with Security testing Clearing and Risk systems functional expertise and familiarity with technical offerings such as integrations and Core Connectors Responsibilities Develop and execute integration test strategy for assigned products Develop and execute test plans, develop test automation Lead the testing and automation function in collaboration with other team members Execute test plans and prepare clearly documented results, demonstrate the results to the product teams and management Review release notes of delivered functionality and create test plans focused on integration tests Provide directions to the other team members for testing integrated systems. Build new automation capabilities for integration testing, reconciliation testing, and data testing. Lead day-to-day activities and delivery schedule of implementation partners engaged for various initiatives, when applicable Manage and communicate status reports and other key metrics
Request Technology
Vendor Management Senior Associate
Request Technology Chicago, Illinois
Senior Associate, Vendor Management Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years' technology procurement Technology Vendor Management experience Experience negotiating and understanding software, hardware and technology professional services and contingent labor vendors Ability to extract vendor deliverables and obligations and provide a tracking report Ability to effectively communicate both written and verbal, necessary for collaborating with internal stakeholders and vendors Proficiency in MS Office, SharePoint, Vendor Governance tools such as Sirion, ERP tools such as Oracle Fusion, Contract Lifecycle Management tools such as Ariba or Coupa Responsibilities Lead and perform VM Contract Management activities for assigned vendors/contracts. Manage and oversee contract management processes, meetings and reporting cadences are followed. Provide consistent, proactive VM of vendor contracts to ensure VM is executed and measured to manage cost and performance of services, improve capabilities maturity, and optimize value. Create effective relationships with key vendors and contract stakeholders leaders to provide for monitoring of company and vendor deliverables and obligations. Provide oversight and management to ensure all vendor contracts conform to company and industry compliance, risk management, and other relevant sourcing, procurement, and contracting policies. Ensure vendor partner service offerings continue to meet evolving business needs and priorities. Develop and maintain positive strategic and operational relationships with vendors and are established and maintained through consistent VM, regular interaction and communication
02/07/2025
Full time
Senior Associate, Vendor Management Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years' technology procurement Technology Vendor Management experience Experience negotiating and understanding software, hardware and technology professional services and contingent labor vendors Ability to extract vendor deliverables and obligations and provide a tracking report Ability to effectively communicate both written and verbal, necessary for collaborating with internal stakeholders and vendors Proficiency in MS Office, SharePoint, Vendor Governance tools such as Sirion, ERP tools such as Oracle Fusion, Contract Lifecycle Management tools such as Ariba or Coupa Responsibilities Lead and perform VM Contract Management activities for assigned vendors/contracts. Manage and oversee contract management processes, meetings and reporting cadences are followed. Provide consistent, proactive VM of vendor contracts to ensure VM is executed and measured to manage cost and performance of services, improve capabilities maturity, and optimize value. Create effective relationships with key vendors and contract stakeholders leaders to provide for monitoring of company and vendor deliverables and obligations. Provide oversight and management to ensure all vendor contracts conform to company and industry compliance, risk management, and other relevant sourcing, procurement, and contracting policies. Ensure vendor partner service offerings continue to meet evolving business needs and priorities. Develop and maintain positive strategic and operational relationships with vendors and are established and maintained through consistent VM, regular interaction and communication
Request Technology
Trade Desk Support
Request Technology Chicago, Illinois
Trade Desk Support Salary: Starting at $90k Location: Chicago, IL Hybrid: 2-3 days onsite/week *We are unable to provide sponsorship for this role* Qualifications Previous experience in the trading industry Strong working knowledge of UNIX environment/Unix commands Linux desktop support experience Basic database knowledge (MySQL) Strong Scripting knowledge - Python/Bash Preferred Experience using Jira as a ticket/work request system Experience using Grafana/InfluxDB/Icinga Network troubleshooting and analysis experience Responsibilities Monitoring and alerting of critical trading system environments Proactive identification and resolution of production issues Development of tools and driving efficiency/stability improvements/automation with Scripting Troubleshooting of complex systems issues
02/07/2025
Full time
Trade Desk Support Salary: Starting at $90k Location: Chicago, IL Hybrid: 2-3 days onsite/week *We are unable to provide sponsorship for this role* Qualifications Previous experience in the trading industry Strong working knowledge of UNIX environment/Unix commands Linux desktop support experience Basic database knowledge (MySQL) Strong Scripting knowledge - Python/Bash Preferred Experience using Jira as a ticket/work request system Experience using Grafana/InfluxDB/Icinga Network troubleshooting and analysis experience Responsibilities Monitoring and alerting of critical trading system environments Proactive identification and resolution of production issues Development of tools and driving efficiency/stability improvements/automation with Scripting Troubleshooting of complex systems issues

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