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*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications

*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow CMDB Architect. Candidate will work with different stakeholders and business partners to help with the business requirements and priorities and build effective solutions that aligns with organizational objectives, influence and contribute to the technical roadmap of the platform. We are seeking a highly motivated and experienced Architect for CMDB to join our team, responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Provide training and mentor other team members when required. Analyze and troubleshoot application issues in a timely fashion. Develop the most effective technical solutions to meet business requirements. Work with other team members in planning, prioritizing, and executing assigned tasks within deadlines. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Lead steering committee meetings to review major changes, design approaches with key stakeholders Attend team meetings to communicate project status and discuss new ideas and any issues. Recommend new technologies to ensure quality and productivity. Assist in functional/technical audits and make sure to implement audit recommendations. Make business presentations and solutions to senior leadership team. Protect the organization by keeping information confidential and safe. Provide information and reporting by collecting, analysing, and summarizing development and service issues. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Technology Internal Auditor. Candidate will support independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. [Preferred] Experience working in a complex, fast paced environment. [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). [Preferred] Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Required] Microsoft Office applications [Preferred] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Preferred] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Workday [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Education: [Required] Bachelors degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. [Preferred] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.

*This is a 5 day onsite role each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Java Developer with Android Application Modernization. Candidate will lead the efforts in modernizing and optimizing our Android based POS application. In this role, you will work closely with cross-functional teams to migrate and decompose a monolithic application to a microservices-based architecture, improving scalability, performance, and agility. Your expertise will guide the transformation of our POS application, ensuring seamless integration, cloud-native capabilities, and long-term sustainability. The initial phases will require discovery to determine the right long term approach and strategy and overall estimation of the work. Responsibilities: Lead the design and implementation of microservices architecture. Assess and analyze existing monolithic application to identify opportunities for modularization into microservices. Develop, test, and deploy microservices with a focus on scalability, maintainability, and performance. Collaborate with development, operations, and architecture teams to ensure smooth integration of microservices with existing systems. Implement cloud-native technologies and tools, including containerization (Docker, Kubernetes) and CI/CD pipelines, to enhance deployment and management of microservices. Provide guidance on best practices for microservices, including API design, security, and data management. Ensure that microservices are well-documented, easily consumable, and meet business and technical requirements. Collaborate with DevOps teams to streamline and automate processes for application life cycle management. Stay up-to-date with emerging trends and technologies related to microservices, and containerization. Qualifications: Strong programming skills in Android. Proven experience in microservices architecture and modernizing Legacy systems. Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud. Proficiency with containerization and orchestration technologies (Docker, Kubernetes). Experience with API development and design (REST, gRPC). Familiarity with service discovery, monitoring, logging, and tracing (eg, Prometheus, Open Telemetry). Strong programming skills in languages such as Java, Go, or Node.js. Knowledge of CI/CD practices and tools (Github Actions) Experience with distributed databases and messaging systems (eg, Kafka). Knowledge of Service Mesh (eg Linkerd) Strong problem-solving and analytical skills with the ability to work in a fast-paced environment. Excellent communication skills and the ability to work collaboratively across teams.

*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Principal Technology Platform Engineer. Candidate will be a senior member of the team, and be responsible for collaborating with stakeholders, partner teams, and solutions architects to research and engineer available technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and leading proof-of-concept and laboratory testing efforts using modern approaches to process and automation. Responsibilities: Key contributor to technology platform design, testing, and implementation process to introduce new technology and improve existing technology initiatives for hybrid cloud and on-premises infrastructure within the Data Centers. Define and implement testing and success criteria for platforms, products, and technologies to ensure alignment with business, security, and architecture objectives. Lead and participate in exploratory proof-of-concept engagements and technology stress testing to determine solution feasibility and stability. Collaborate with various partner teams across technology, security, and business to provide technical consultation as part of projects and daily business activities. Create technical knowledge and guideline documentation for new and existing technologies to assist partner teams with knowledge transfer for execution and operations. Develop and maintain scalable DevSecOps pipelines, including CI/CD, Infrastructure as Code, and automated security scanning. No direct supervision, but candidate will provide mentorship to members of the team. Qualifications: Excellent oral and written communication. Ability to think strategically and map architectural decisions/recommendations to business needs Ability to work independently and collaboratively with local and remote employees, vendors, and consultants. Must possess critical values, including (but not limited to) collaboration, credibility, trust, adaptability and commitment to do the right thing. Proven track record of collaborating cross-functionally and delivering impactful technical solutions. Technical Skills: Experience developing CI/CD workflows using tools like Github Actions, Jenkins, Azure DevOps Pipelines, AWS CodePipeline, etc Familiarity with GitOps driven deployment tooling with solutions using tools like ArgoCD, FluxCD, etc In-depth knowledge of Observability and enterprise-level monitoring, logging, and alerting solutions through tools like Prometheus, Elasticsearch, Grafana, etc Experience with Cloud native technologies such as Kubernetes, ECS or Azure Container instances. Understanding of enterprise-grade networking technologies, including Routers, Switches, Firewalls and load balancers. Knowledge of network security protocols and certificate-based authentication Deeply experienced with infrastructure as code, like Terraform, OpenTofu or Pulumi Experience working with authentication protocols and suites ( LDAP, Kerberos, SAML, etc.), multi-factor authentication and password-less platforms and technologies, role-based access control and entitlements, etc. Solid understanding of common database technologies on-premises and in the cloud (PostgreSQL, MongoDB, Redis, MSSQL, etc ), data field hardening and encryption, access controls, high-availability, etc. Understanding of governance frameworks and standards such as COBIT, NIST CSF are a plus. Experience with regulatory frameworks such as Reg SCI and CFTC 99.18 are a plus. Education and/or Experience: [Preferred] 10+ years of progressive experience as a senior/lead engineer in a DevOps, SRE or infrastructure-focused role [Required] Deep expertise in cloud computing platforms (AWS, Azure, Google Cloud Platform, etc.) and infrastructure as code using tools like Terraform, Ansible, etc. [Required] Strong background in designing and maintaining CI/CD pipelines, with experience integration security testing and compliance [Required] Proficient in Scripting and programming languages such as Python, Bash or Go [Required] Understanding of traditional on-premises data center technologies and hybrid cloud architecture [Preferred] Bachelor's degree or higher in a technical field

*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow CMDB Architect. Candidate will work with different stakeholders and business partners to help with the business requirements and priorities and build effective solutions that aligns with organizational objectives, influence and contribute to the technical roadmap of the platform. We are seeking a highly motivated and experienced Architect for CMDB to join our team, responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Provide training and mentor other team members when required. Analyze and troubleshoot application issues in a timely fashion. Develop the most effective technical solutions to meet business requirements. Work with other team members in planning, prioritizing, and executing assigned tasks within deadlines. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Lead steering committee meetings to review major changes, design approaches with key stakeholders Attend team meetings to communicate project status and discuss new ideas and any issues. Recommend new technologies to ensure quality and productivity. Assist in functional/technical audits and make sure to implement audit recommendations. Make business presentations and solutions to senior leadership team. Protect the organization by keeping information confidential and safe. Provide information and reporting by collecting, analysing, and summarizing development and service issues. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Director of Software Development with strong Java and Kafka experience. Candidate will be responsible for leading a team of skilled software engineers designing and delivering scalable and resilient hybrid and Cloud-based applications and data solutions supporting critical financial market clearing and risk activities; helping to drive the strategy of transforming the enterprise into a data-driven organization; lead through innovative strategic thinking in building data solutions. Responsibilities: Manage, lead, and mentor software development team Serve as technical product owner flushing out detailed business, architectural, and design requirements Develop solutions to complex technical challenges while coding, testing, troubleshooting and documenting the systems you and your team develop Recommend architectural changes and new technologies and tools that improve the efficiency and quality of OCC's systems and development processes Lead the efforts to optimize application performance and resilience though analysis, code refactoring, and systems tuning Collaborate with others to deliver complex projects involving the integration with multiple systems Work closely with internal and external business and technology partners. Build and manage a team of skilled software engineers Qualifications: 8+ years of experience leading software development teams Experience with Java Experience with distributed message brokers like Flink, Spark, Kafka Streams, etc. Experience with Agile development processes for enterprise software solutions Experience with software testing methodologies and automated testing frameworks Strong leadership skills Ability to manage project teams with different timelines and focus Knowledge of industry trends, best practices, and change management Strong communication skills with ability to communicate and interact with engineers and business stakeholders Team player, self-driven, motivated, and able to work under pressure Technical Skills: 8-10 years of experience in building high performance, large scale data solutions Experience managing a team of professionals to drive their work, providing mentoring for growth, and delivering constructive feedback or course correction where necessary 8+ years of solutions design and architecture experience Hands-on development experience with multiple programming languages such as Python and Java Experience with Big Data processing technologies and frameworks such as Presto, Hadoop, MapReduce, and Spark Hands-on experiences designing and implementing RESTful APIs Knowledge and understanding of DevOps tools and technologies such as Terraform, Git, Jenkins, Docker, Harness, NexArtifactory, and CI/CD pipelines Knowledge of SQL, data warehousing design concepts, various data management systems (structured and semi structured) and integrating with various database technologies (Relational, NoSQL) Experience working with Cloud ecosystems (AWS, Azure, Google Cloud Platform) Experience with stream processing technologies and frameworks such as Kafka, Spark Streaming, Flink Familiarity with monitoring related tools and frameworks like Splunk, Elasticsearch, SignalFX, and AppDynamics Good understanding of data integrations patterns, technologies, and tools Education/Certification: BS degree in Computer Science, similar technical field, or equivalent practical experience. Master's degree preferred OCP Java Programmer Certification (preferred) AWS Certified Solutions Architect (preferred)

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Azure Intune Systems Administrator with Tenant/Cloud experience. Candidate will be responsible for the design, support, and automation of a secure enterprise collaboration environment. The role will provide operational support for the existing and future state of systems. Responsibilities also include designing solutions to support existing and future services and enhance security posture throughout various systems. Responsibilities: Azure tenant/cloud infrastructure administration Troubleshooting networks, network appliances, using common network tools to identify issues Microsoft Endpoint Manager/Intune administration Support Enterprise secure printing by leveraging Embedded technologies Work with internal teams to properly identify, remediate and take ownership of and identify concerns related to vulnerabilities and security findings Proactive approach to End of Life technologies/Applications/Systems to keep systems compliant Adhere to internal Change Management requirements for each change in a production environment Manage vendor relationships on all responsible products, ongoing license planning, creation of statement of work documents, budgeting, NDA's, and contract renewals. Qualifications: Strong ability to use solution-oriented approach towards problem resolution Ability to work independently and with a team, be a team player Minimum 5 years experience supporting Corporate Azure tenant, across all technology stacks Experience utilizing common network troubleshooting tools such as Netmon, Wireshark, Fiddler, and Splunk in a complex enterprise environment Experience supporting an Azure cloud environment including virtual machines, networking, storage, and security. Ability to protect Azure data and its dependencies using Named Locations, Conditional Access Policies, and tenant restrictions Experience operating in a DevOps culture Familiarity with working in a highly regulated environment including NIST-CSF, COBIT, CIS Bachelor of Science in Computer Science or related degree or equivalent experience Microsoft Azure Administrator Associate (AZ-104) certification or equivalent experience preferred

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Trading Firm is currently seeking a Trade Desk Support Analyst. Candidate will handle first and second level support of service requests/incidents in a professional and timely manner. Customer service and production support are the most important aspects of this role. Responsibilities: ? Monitoring and alerting of critical trading system environments ? Proactive identification and resolution of production issues ? Development of tools and driving efficiency/stability improvements/automation with Scripting ? Troubleshooting of complex systems issues Qualifications: ? Previous experience in the trading industry ? Strong working knowledge of UNIX environment/Unix commands ? Basic database knowledge (MySQL) ? Strong Scripting knowledge - Python/Bash Preferred Skills: ? Experience using Jira as a ticket/work request system ? Experience using Grafana/InfluxDB/Icinga ? Linux desktop support experience ? Network troubleshooting and analysis experience

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Cloud Engineer with strong AWS, Kubernetes, and Python experience. Candidate will perform a range of activities required to both maintain and continuously automate a large cloud-based computing environment. In addition, you will provide technical guidance within the team on networking and serve as a technical liaison between internal departments. This will involve utilizing best practices for the management, architecture, configuration, administration, and automation of the enterprise server virtualization environment with cloud technologies. The ideal candidate is passionate about new technologies, passionate about customer experience, keeps current with trends in the Cloud and Infrastructure space, while also searching for ways to improve our systems as technology evolves, with a steady eye towards the extensive regulatory/compliance demands on our company (eg CIS, NIST, etc). Responsibilities: Develop and maintain a high-quality library of deployable, tested, and documented automation design scripts, processes, and procedures. Deliver development objectives and complex development tasks that will involve working with tools such as Docker, Kafka and container management systems. Implement production changes during defined maintenance windows and support on call rotation. Perform cloud computing and virtual environment build-outs, software installation, maintenance and support (ie Terraform) Work on a dynamic and very broad range of cloud projects requiring on-the-project learning and use of various best in breed open-source projects Manage customer expectations and go the extra mile (communication, documentation, testing) to meet customer needs and build long lasting partnerships. Write and maintain documentation of relevant operating procedures and processes Design, develop, and build the business's cloud infrastructure architecture Qualifications: [Required] Strong experience managing/building cloud infrastructure (storage, compute, networking, etc.) using automation. [Required] Experience with architecting, implementing and maintaining highly available cloud environments for 24/7 availability. Working Experience with Kubernetes/Containers Strong, Relevant experience using Terraform in a mature, enterprise environment. [Required] Demonstrates history of working within deadlines and ability to work well under pressure. Proven track record of being a great teammate including: collaboration within the team, being organized around complex work delivery, empowering junior members, treating everyone with respect, delivering work independently, raising issues promptly, and celebrating successes. Technical Skills: [Required] Strong hands-on experience scripting/development skills in Python, Ruby, Go, Java, JavaScript, etc. in a corporate environment [Required] Hands-on experience with: Terraform, Kubernetes, Jenkins, Kafka, GitHub, and configuration management tools such as Ansible. [Required] Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS. Education and/or Experience: [Required] Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required [Required] 7+ years experience in IT systems installation, operations, administration, and maintenance of virtualized servers/cloud systems. Certificates or Licenses: [Required] AWS Solutions Architect Associate Certification or higher strongly desired

.*We are unable to sponsor for this permanent, Full time role* .*Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Software Engineer with both .NET and Java experience. Candidate will play a key part in designing, developing, and optimizing a connected product ecosystem, working on cutting-edge IoT solutions, cloud services, and mobile applications. You will collaborate closely with cross-functional teams to build high-performance, scalable, and secure software solutions, ensuring seamless connectivity and integration across our platform. The ideal candidate has a strong background in software development, cloud computing and IoT protocols, along with a passion for building next-generation smart access technologies. Responsibilities: Work using Agile methodologies such as Scrum to develop Middleware Serve as primary point person and scrum team representative for interactions with product owner, Front End, Middleware, DeVos, and firmware functional teams Participate in technical assessment, scoping and management of changes to the code-base on new business requirements, product enhancements and other change requests Analyze requirements, collaborate with architects and senior engineers to produce thoughtful software designs of moderate scope and complexity Maintain domain specific software knowledge of key software application features, frameworks, or components in Middleware Lead and contribute to technical discussions in community of practice, design review, pull request, or other technical meeting forums Collaborate with other Chamberlain domain experts, such as infrastructure, database, and Front End, as the team develops features and platform enhancements Lead offshore teams to design and develop features, and burn down technical debt Ensure adherence to coding standards and other best practices to create reusable code Provide mentoring and coaching to junior engineers to increase software capability of the Middleware development team. Responsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles, Responsibilities, and Authorities Document found in the ISMS Document Library Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. Protect Chamberlain Group's reputation by keeping information confidential. Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. Contribute to the team effort by accomplishing related results and participating on projects as needed. Qualifications: Bachelor's Degree in Computer Science, related technical field or equivalent practical experience An advanced degree in directly applicable area of study may substitute for up to two (2) years of job-related experience 5+ years of job-related experience as defined in the Essential Duties and Responsibilities Deep understanding of Agile methodologies and Scrum is required Experience in creating technical documentation is required Experience with Microsoft technology stack, including .NET, C#, Azure, AWS, SQL, Visual Studio Experience with GIT, No SQL databases, messaging systems, Distributed Architecture. Experience in creating technical documentation Thorough understanding of OOP, SOLID, RESTful services, dependency injection and cloud development Ability to work well with others and provide clear direction to a development team Strong analytical and problem-solving skills Understanding of CI/CD (continuous integration/continuous delivery) tools, frameworks and deployment processes is required Ability to interface with Product Owners and Scrum Masters for ticket/issue management Ability to lead junior and senior engineers on projects Ability to debug, troubleshoot, and self-diagnose issues in software development Working experience in a cloud platform Azure or AWS is must to have.

*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Lead Kafka Middleware Engineer with deep expertise in Kafka administration, infrastructure as code (IaC), cloud automation, container orchestration and CI/CD pipelines. The ideal candidate will be responsible for designing, implementing, and maintaining robust and scalable Middleware solutions, ensuring high availability, performance, and security. Candidate will play a crucial role in automating infrastructure provisioning, deployments, and operations, enabling our organization to rapidly deliver and scale applications. Responsibilities: Design, implement and manage highly available and scalable Kafka clusters. Monitor Kafka performance, troubleshoot issues and optimize configurations. Develop and maintain IaC using Ansible and Terraform for infrastructure provisioning and configuration Management. Create and maintain reusable IaC modules. Design and implement cloud-based infrastructure solutions on AWS and Azure. Automate cloud resource provisioning, scaling and management using cloud-native tools and services. Deploy and Manage containerized applications using Kubernetes and Rancher Troubleshoot container-related issues and optimize container performance. Design, implement and maintain CI/CD pipelines using tools like GitHub, Artifactory, Harness and Jenkins. Automated the build, test and deployment of Middleware components. Integrate IaC and container technologies into CI/CD pipelines. Document all processes and procedures. Work with development teams to ensure smooth deployments. Qualifications: Strong proficiency in IaC tools, specifically Ansible, Terraform and bash Scripting. Extensive experience with cloud automation and provisioning on AWS and Azure. Proficiency in CI/CD tools, including GitHub, Artifactory, Harness and Jenkins. Strong Scripting skills in languages like Python and Bash. Excellent troubleshooting and problem-solving skills Understanding of networking principles. Experience with monitoring tools like Splunk, Splunk OTEL, Prometheus and Grafana. Kafka, Ansible, Terraform, Bash, Kubernetes, Rancher, GitHub, Artifactory, Harness, Jenkins, AWS, Azure, CI/CD, IaC, Automated Cloud Provisioning Bachelors degree in Computer Science, Engineering or a related field (or equivalent experience) 10+ years of experience in infrastructure Middleware administration. In-depth expertise in Kafka administration, including cluster management, performance tuning, and security. AWS Solutions Architect, CKAD or CKA certifications preferred.

*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal IT Vendor Management Associate. Candidate will be responsible for vendor relationship management, contract and performance governance, financial governance, and administering the organization's vendor risk management program for vendors within their portfolio and tracking deliverables and obligations for assigned vendors and driving results. Responsibilities: Perform and oversee the execution of all vendor management activities. Ensure vendor partners meet or exceed their defined service agreements, obligations, and other key performance indicators and relationship objectives such that maximizes the value of its vendor contracts. Develop and maintain, in collaboration with VMO shared services team, positive operational relationships with vendor through consistent VM, regular interaction, and communication to provide for monitoring of vendor deliverables and obligations. Leads governance meetings with Vendors in their respective portfolio. Ensure vendor partner service offerings continue to meet evolving business needs and priorities. Collaborate with all levels within to help navigate the vendor management life cycle. Supports, facilitates, or conducts RFP's. Participates in assigned projects for the VMO team. Oversees management of vendor relationship and risk management processes for vendors in their portfolio to drive delivery of high-quality vendor management (VM) services outcomes. Collaborates with other VMO team members to promote continual improvement of VM policies, standards and procedures, and providing advice and sharing knowledge and best practices with respect to the vendor relationship, risk, compliance, financial, and performance management functions. Support, analyze, and assist in software, internal, and financial audit requests related to vendor and contract management. Support, analyze, and assist in the preparation and review of the organizations annual operating budget and strategic planning process. Create effective relationships with key vendors and contract stakeholders, and leaders to provide for monitoring of company and vendor deliverables and obligations. Ensure vendor service offerings continue to meet evolving business needs and priorities. Ensure a tracker is maintained for any issues and dependencies. Develop and maintain positive strategic and operational relationships with vendors are established and maintained through consistent VM, regular interaction and communication. Initiate CSAT surveys for a population of vendors, share and maintain results. Ensure vendor partners meet or exceed their defined service agreements, obligations, and other key performance indicators and relationship objectives such that Qualifications: 5+ years relevant vendor management experience 5+ years technology procurement Strong problem-solving and conflict resolution skills in vendor and internal customer relationship environments. Ability to drive results. Understanding of contractual, commercial and operational working relationships with global service providers, specific to technology, professional services, contingent labor vendors. Excellent verbal and written communication skills are essential for interacting with vendors and stakeholders. Ability to build relationships, facilitate and lead meetings. Proficiency in analysing data, assessing vendor performance and identifying cost-saving opportunities is crucial. Strong ability to identify, track, resolve and report issues with vendors and stakeholders. Ability to work independently, excellent analytical and organizational skills Proficiency in MS Office, SharePoint, Vendor Governance tools such as Sirion, ERP tools such as Oracle Fusion, Contract Lifecycle Management tools such as Ariba or Coupa Bachelor's Degree or equivalent required; Supply Chain Management or Project Management preferred. Certification in procurement or supplier management such as CPSM, CSMP, CSCP, or CPSD is a plus.

Prestigious Enterprise Company is currently seeking an IAM Business Analyst with SailPoint experience. Candidate will support the Identity and Access Management service, which seeks to create a delightful access experience that optimizes usability, accountability, and cyber risk exposure. This role requires a seasoned SailPoint BA that will perform comprehensive discovery and classification of all non-person identities in the IAM roadmap. This involves working with stakeholders in various teams (DevOps, Infrastructure & Operations, App Dev) to identify and assign ownership to non-person accounts. Qualifications: Strong experience in business analysis within the IAM domain. Ability to gather and document requirements from stakeholders and translate business needs into functional specifications or process designs. A solid understanding of IAM fundamentals as they apply to both person and non-person accounts is required. Understanding of what non-person identities are and how they are used. Familiarity with the life cycle of accounts. Hands-on experience with IAM tools, such as SailPoint IIQ and CyberArk. The candidate should know how such tools can be configured to manage account certifications, and reporting for accounts. Ability to run reports or configure access review campaigns in these systems is a plus. Proficiency in analysing access data and identity records. Should be comfortable using spreadsheets, databases, or reporting tools to identify patterns. Attention to detail is crucial. Ability to design clear processes and workflows for identity management (eg, a workflow for requesting non-person accounts.) Excellent documentation skills are required to create policies, procedures, standards, and job aids that will be used by technical and non-technical teams. Excellent communication skills, both written and verbal. This role involves liaison between technical teams and business units the BA must be able to articulate the importance of controls to non-technical stakeholders and relay business priorities to technical implementers. Experience running meetings or workshops to discuss requirements or review findings is important. Strong organizational and time-management skills. The role requires managing multiple initiatives simultaneously. The ideal candidate can prioritize tasks, handle project timelines, and work independently with minimal supervision. Required Skills: While this is not a hands-on engineering role, experience with Scripting or basic programming with Python, Java or PowerShell can help in understanding automation of identity tasks. Knowledge of database queries or reporting tools can assist in pulling together identity data. Exposure to cloud environments (Azure, AWS, Oracle, GCP) and their native identity constructs (like AWS IAM roles, Azure service principals, etc.) is a plus.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a IT Vendor Management Associate. Candidate will be responsible for vendor relationship management, contract and performance governance, financial governance, and administering the organization's vendor risk management program for vendors within their portfolio and tracking deliverables and obligations for assigned vendors and driving results. Responsibilities: Perform and oversee the execution of all vendor management activities. Ensure vendor partners meet or exceed their defined service agreements, obligations, and other key performance indicators and relationship objectives such that maximizes the value of its vendor contracts. Develop and maintain, in collaboration with VMO shared services team, positive operational relationships with vendor through consistent VM, regular interaction, and communication to provide for monitoring of vendor deliverables and obligations. Leads governance meetings with Vendors in their respective portfolio. Ensure vendor partner service offerings continue to meet evolving business needs and priorities. Collaborate with all levels within to help navigate the vendor management life cycle. Supports, facilitates, or conducts RFP's. Participates in assigned projects for the VMO team. Oversees management of vendor relationship and risk management processes for vendors in their portfolio to drive delivery of high-quality vendor management (VM) services outcomes. Collaborates with other VMO team members to promote continual improvement of VM policies, standards and procedures, and providing advice and sharing knowledge and best practices with respect to the vendor relationship, risk, compliance, financial, and performance management functions. Support, analyze, and assist in software, internal, and financial audit requests related to vendor and contract management. Support, analyze, and assist in the preparation and review of the organizations annual operating budget and strategic planning process. Create effective relationships with key vendors and contract stakeholders, and leaders to provide for monitoring of company and vendor deliverables and obligations. Ensure vendor service offerings continue to meet evolving business needs and priorities. Ensure a tracker is maintained for any issues and dependencies. Develop and maintain positive strategic and operational relationships with vendors are established and maintained through consistent VM, regular interaction and communication. Initiate CSAT surveys for a population of vendors, share and maintain results. Ensure vendor partners meet or exceed their defined service agreements, obligations, and other key performance indicators and relationship objectives such that Qualifications: 5+ years relevant vendor management experience 5+ years technology procurement Strong problem-solving and conflict resolution skills in vendor and internal customer relationship environments. Ability to drive results. Understanding of contractual, commercial and operational working relationships with global service providers, specific to technology, professional services, contingent labor vendors. Excellent verbal and written communication skills are essential for interacting with vendors and stakeholders. Ability to build relationships, facilitate and lead meetings. Proficiency in analysing data, assessing vendor performance and identifying cost-saving opportunities is crucial. Strong ability to identify, track, resolve and report issues with vendors and stakeholders. Ability to work independently, excellent analytical and organizational skills Proficiency in MS Office, SharePoint, Vendor Governance tools such as Sirion, ERP tools such as Oracle Fusion, Contract Lifecycle Management tools such as Ariba or Coupa Bachelor's Degree or equivalent required; Supply Chain Management or Project Management preferred. Certification in procurement or supplier management such as CPSM, CSMP, CSCP, or CPSD is a plus.