3 joburi disponibile

Italian Speaking Customer Support Manager required by a large financial services firm. You will need to have knowledge of ITSM and ticketing tools such as ServiceNow, Remedy, JIRA ServiceDesk, etc. Knowledge of ITIL processes or similar as regards to support incident life cycles (L0-L3) etc. and a broad knowledge of IT concepts and architecture. You will need 10+ years of industry experience, preferably in financial sector with a minimum 5 years of experience in a support role dealing directly with clients. Fluent Italian and English are essential. The following is highly desirable but non-essential: *Exposure/experience with Data Management software or large client/software implementations. *Good understanding of project life cycles. *Project management experience. *Working knowledge around Oracle, JAVA, Workflow systems or UNIX. This is an excellent opportunity to work for a prestigious financial services firm.

Network Engineer needed by leading financial services company. Ideal candidate will have: 5yrs+ with the following responsibilities; *3rd line support for UC infrastructure - troubleshooting & resolving unified comms and VC related issues, *Implementing and managing UC/VC components in an enterprise production network environment. *Acting as technical lead for major/minor UC upgrades and enhancements Admin, support & fault resolution of the following technologies; *CUCM (10.5), CUC(10.5), UCCX(11.6) IM&P(10.5) *VMware ESXi (5.0, 5.5) *SIP Trunking - Cisco CUBE. *Redbox call recording system. *Polycom & Cisco room kit video endpoint(s) *Pexip video conferencing infrastructure

Infrastructure Engineer required by a large Financial Services company to be responsible for the operations and support of secure and highly available computing platforms, Servers, and networks. You will be required to design and implement solutions to automate Windows platform and infrastructure management, including integration with external modules/components that comprises the entire technology infrastructure ecosystem. The following experience is essential: *MS Active Directory *Windows Desktop *Enterprise Windows Server engineering, on-prem and cloud. *Office 365 migration and administrative experience. *Automation in infrastructure management (Advanced PowerShell Scripting). *Ability to build and operate at least one System Centre platform. *5 years+ Windows engineering. *5 years+ Active Directory. *5 years+ Microsoft Exchange. *ITIL-oriented environment. *MS Systems Centre. *MCSE Certified. The following experience is highly desirable but non-essential: *Microsoft Exchange engineering, on-prem and cloud. *XenApp/Citrix. *Advanced virtualisation/Citrix. *Proactive monitoring (SCOM, EdgeSight, or Nagios). *Hyper-Converged infrastructure (Nutanix). *SAN. *ITIL v3 Foundation.