Hiring: 3rd Line Support Engineer Location: Liverpool Street, London - 3 days onsite, 2 days from home Salary: £55,000-£65,000 Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rd Line Support Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients. You will provide 3rd line support across project related tasks to our client in the financial industry during your onsite days. As well as this, you will be required to support with additional clients on non-site visit days. Required skills: Strong technical skills required with the ability to Design, Build and Support: VMware vSphere, Horizon VDI, and vRealize. Veeam B&R HPE Server, Storage, and Networking 10 Zig Thin Client and Re-PurpOS SCCM & MDT - Image build/deployment, patching, and application deployments. OpManager Manage Engine Password Manager Windows Server OSes Windows 10 & 11 Desktop MS 365 Apps Key Responsibilities: Provide third-line technical support to end-users, resolving complex IT issues. Diagnose and troubleshoot hardware, software, and network problems. Install, configure, and maintain computer systems and software applications. Collaborate with other IT teams to ensure efficient resolution of issues. Document and track all support activities in the ticketing system. Provide excellent customer service and communicate effectively with users. Benefits: Hybrid working Car allowance 25 days annual leave (plus bank holidays) An additional half day holiday on your birthday Salary sacrifice pension scheme Cash plan medical care Private medical insurance Quarterly prize draw Employee discounts Access to well-being support How To Apply Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
26/04/2024
Full time
Hiring: 3rd Line Support Engineer Location: Liverpool Street, London - 3 days onsite, 2 days from home Salary: £55,000-£65,000 Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rd Line Support Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients. You will provide 3rd line support across project related tasks to our client in the financial industry during your onsite days. As well as this, you will be required to support with additional clients on non-site visit days. Required skills: Strong technical skills required with the ability to Design, Build and Support: VMware vSphere, Horizon VDI, and vRealize. Veeam B&R HPE Server, Storage, and Networking 10 Zig Thin Client and Re-PurpOS SCCM & MDT - Image build/deployment, patching, and application deployments. OpManager Manage Engine Password Manager Windows Server OSes Windows 10 & 11 Desktop MS 365 Apps Key Responsibilities: Provide third-line technical support to end-users, resolving complex IT issues. Diagnose and troubleshoot hardware, software, and network problems. Install, configure, and maintain computer systems and software applications. Collaborate with other IT teams to ensure efficient resolution of issues. Document and track all support activities in the ticketing system. Provide excellent customer service and communicate effectively with users. Benefits: Hybrid working Car allowance 25 days annual leave (plus bank holidays) An additional half day holiday on your birthday Salary sacrifice pension scheme Cash plan medical care Private medical insurance Quarterly prize draw Employee discounts Access to well-being support How To Apply Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
People Source Consulting Ltd
Antrim, County Antrim
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
26/04/2024
Full time
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Our client a Global Services Organisation with more than 130000 employees are seeking to recruit a Programme IT Financial Controller and you will bring the below skill set: Your experience working in a consulting services or programme management organisation will be critical to your success in this role. You will also be able to demonstrate: Demonstrable experience in Project, Portfolio Accounting and leading the financial aspects of a large scale IT programmes including Driving automation and standardisation of process. Advanced Excel and automation of reporting & MI skills Knowledge of revenue recognition practices and policies in a consulting services environment Experience managing the finances for sub-contractors Relevant Financial qualification such as ACCA or CIMA and 8+ years PQE Bachelor's or Master's degree in business, Operations, Finance or related field or equivalent work experience As a Programme Financial Controller, you will be responsible for: Financial Planning and Analysis: Develop and manage the budget for the entire programmes and provide FP&A support to large scale Programmes. Collaborate with relevant stakeholders to ensure accurate financial forecasts, revenue recognition and cost decision support. Cost Management: Monitor and control expenditures to ensure they align with the approved budget. Collaborate with the programme governance team to implement cost-saving measures without compromising the quality of delivery. Financial Reporting: Prepare regular financial reports, analysis and commentary for senior management and key stakeholders. Provide insights into financial performance, risks, and opportunities. Business Partnering: Trusted business partner and advisor to the Client Delivery Partner and their Management team. Standardisation, Automation and Change Management Ability to support and drive standardisation of process, automation and to solve complex problems. Drive change in a rapidly evolving, complex environment. Compliance and Risk Management: Ensure compliance with financial regulations and internal policies. Identify and mitigate financial risks associated with the programme. Vendor Management: Collaborate with procurement and vendor management teams to ensure cost-effective execution by the subcontractors. Monitor vendor invoices and payments. Financial Analysis: Conduct financial analysis to support decision-making processes. Evaluate the financial impact of different delivery strategies and scenarios. Resource Allocation: Work closely with the programme governance team to allocate financial resources efficiently. Optimize resource allocation to meet programme goals. Audit and Control: Coordinate with internal and external auditors to facilitate audits. Implement and maintain internal controls related to financial processes. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
23/04/2024
Project-based
Our client a Global Services Organisation with more than 130000 employees are seeking to recruit a Programme IT Financial Controller and you will bring the below skill set: Your experience working in a consulting services or programme management organisation will be critical to your success in this role. You will also be able to demonstrate: Demonstrable experience in Project, Portfolio Accounting and leading the financial aspects of a large scale IT programmes including Driving automation and standardisation of process. Advanced Excel and automation of reporting & MI skills Knowledge of revenue recognition practices and policies in a consulting services environment Experience managing the finances for sub-contractors Relevant Financial qualification such as ACCA or CIMA and 8+ years PQE Bachelor's or Master's degree in business, Operations, Finance or related field or equivalent work experience As a Programme Financial Controller, you will be responsible for: Financial Planning and Analysis: Develop and manage the budget for the entire programmes and provide FP&A support to large scale Programmes. Collaborate with relevant stakeholders to ensure accurate financial forecasts, revenue recognition and cost decision support. Cost Management: Monitor and control expenditures to ensure they align with the approved budget. Collaborate with the programme governance team to implement cost-saving measures without compromising the quality of delivery. Financial Reporting: Prepare regular financial reports, analysis and commentary for senior management and key stakeholders. Provide insights into financial performance, risks, and opportunities. Business Partnering: Trusted business partner and advisor to the Client Delivery Partner and their Management team. Standardisation, Automation and Change Management Ability to support and drive standardisation of process, automation and to solve complex problems. Drive change in a rapidly evolving, complex environment. Compliance and Risk Management: Ensure compliance with financial regulations and internal policies. Identify and mitigate financial risks associated with the programme. Vendor Management: Collaborate with procurement and vendor management teams to ensure cost-effective execution by the subcontractors. Monitor vendor invoices and payments. Financial Analysis: Conduct financial analysis to support decision-making processes. Evaluate the financial impact of different delivery strategies and scenarios. Resource Allocation: Work closely with the programme governance team to allocate financial resources efficiently. Optimize resource allocation to meet programme goals. Audit and Control: Coordinate with internal and external auditors to facilitate audits. Implement and maintain internal controls related to financial processes. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
People Source Consulting Ltd
Barrow-in-furness, Cumbria
Role: Senior Implementation Specialist Location: Barrow-in-Furness, United Kingdom (onsite) Duration: 6 weeks - likely extension Rate: (€per day) are open to negotiation . Experis are looking for an SC cleared resource who is capable of deploying our client's Cyber Security Vault for various clients. Must have skills: Cyber Recovery Data Domain NetWorker VXRail Services Nice to have skills: Cyber security Vault deployment How To Apply Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
22/04/2024
Project-based
Role: Senior Implementation Specialist Location: Barrow-in-Furness, United Kingdom (onsite) Duration: 6 weeks - likely extension Rate: (€per day) are open to negotiation . Experis are looking for an SC cleared resource who is capable of deploying our client's Cyber Security Vault for various clients. Must have skills: Cyber Recovery Data Domain NetWorker VXRail Services Nice to have skills: Cyber security Vault deployment How To Apply Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.