Principal Java Engineer Are you a seasoned Principal Java Engineer ready to make a meaningful impact in a dynamic environment? Our client, a leading player in the insurance industry, is seeking a talented individual to join their innovative team. This role offers fully remote working flexibility with very occasional office visits when required. Key Responsibilities: Spearhead the Java Centre of Excellence, driving the delivery of innovative integration solutions. Design new functionality, propose enhancements, and address technical debt. Collaborate with cross-functional teams to refine ideas and meet project deadlines. Provide technical mentoring and support to colleagues, fostering a high-performing environment. Requirements: Extensive experience in web development with a strong focus on Java (preferably version 11+). Proficiency in Spring Boot Framework (version 2.3+) for creating web APIs. Demonstrated experience delivering cloud-hosted solutions using Microsoft Azure. Familiarity with Scala Framework is advantageous. Expertise in software management tools such as GIT, Git Hub, or Subversion. Solid understanding of web design, development, architecture, and standards. Proactive mindset with the ability to challenge design assumptions and drive solutions. Strong communication skills and ability to work collaboratively in a team environment. Prior experience in the insurance industry is essential. Benefits: Competitive salary range dependent on experience, up to £80,000. Fully remote role with very occasional office visits when required part time/job-share options available for all vacancies. Minimum of 35 days holiday (including bank holidays) with the option to buy and sell days. Comprehensive health support including Dental Insurance, Health Cash Plan, Health Screening, and Mental Health First Aiders. Wealth support through Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, and Employee Loans. Well-being activities including yoga, mindfulness sessions, and Sports and Social Club events. Partner Life Assurance and Critical Illness cover for added peace of mind. Travel benefits including Car Salary Exchange, Cycle Scheme, and Vehicle Breakdown Cover. Tech perks with deals on wearables, tablets, and laptops. Supportive return to work programme after maternity leave. If you're ready to take on a leadership role in driving innovative solutions within the insurance industry, apply now to be considered for this exciting opportunity! Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
26/04/2024
Full time
Principal Java Engineer Are you a seasoned Principal Java Engineer ready to make a meaningful impact in a dynamic environment? Our client, a leading player in the insurance industry, is seeking a talented individual to join their innovative team. This role offers fully remote working flexibility with very occasional office visits when required. Key Responsibilities: Spearhead the Java Centre of Excellence, driving the delivery of innovative integration solutions. Design new functionality, propose enhancements, and address technical debt. Collaborate with cross-functional teams to refine ideas and meet project deadlines. Provide technical mentoring and support to colleagues, fostering a high-performing environment. Requirements: Extensive experience in web development with a strong focus on Java (preferably version 11+). Proficiency in Spring Boot Framework (version 2.3+) for creating web APIs. Demonstrated experience delivering cloud-hosted solutions using Microsoft Azure. Familiarity with Scala Framework is advantageous. Expertise in software management tools such as GIT, Git Hub, or Subversion. Solid understanding of web design, development, architecture, and standards. Proactive mindset with the ability to challenge design assumptions and drive solutions. Strong communication skills and ability to work collaboratively in a team environment. Prior experience in the insurance industry is essential. Benefits: Competitive salary range dependent on experience, up to £80,000. Fully remote role with very occasional office visits when required part time/job-share options available for all vacancies. Minimum of 35 days holiday (including bank holidays) with the option to buy and sell days. Comprehensive health support including Dental Insurance, Health Cash Plan, Health Screening, and Mental Health First Aiders. Wealth support through Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, and Employee Loans. Well-being activities including yoga, mindfulness sessions, and Sports and Social Club events. Partner Life Assurance and Critical Illness cover for added peace of mind. Travel benefits including Car Salary Exchange, Cycle Scheme, and Vehicle Breakdown Cover. Tech perks with deals on wearables, tablets, and laptops. Supportive return to work programme after maternity leave. If you're ready to take on a leadership role in driving innovative solutions within the insurance industry, apply now to be considered for this exciting opportunity! Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Java Engineer Are you a talented Java Engineer ready to embark on a rewarding journey with a forward-thinking team? Our client, a leading player in the insurance industry, is seeking passionate individuals to join their dynamic team. This role offers a hybrid working approach with smart working culture, including fully remote options. Key Responsibilities: Design and develop internal and external systems, websites, APIs, and service layers to enhance customer experience. Propose enhancements and tackle technical debt in alignment with project deadlines. Collaborate with Architecture and other developers to refine ideas, write code, and create automated tests. Support live applications and suggest incremental improvements to processes and tools. Requirements: Strong background in web development with extensive knowledge of Java and experience with Spring Boot for web APIs. Proficiency in creating unit tests and using software management tools such as GIT, Git Hub, or Subversion. Familiarity with web services (RESTful/SOAP/JSON etc.) and coding for accessibility standards. Effective analytical skills and a methodical approach to problem-solving. Broad understanding of both front and Back End development. Proactive, adaptable, and collaborative team player with strong communication skills. Enthusiasm for learning and tackling new technologies, with some knowledge of agile methodology. Benefits: Competitive salary up to £60,000. Fully remote role with hybrid working approach, including initial onsite work for the first couple of months and subsequent office visits when required. Flexible contract options including part time, full-time, and job share. Minimum of 35 days holiday (including bank holidays) with buy and sell options. Comprehensive health support including Dental Insurance Health Cash Plan, Health Screening, and Mental Health First Aiders. Wealth support through Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, and Employee Savings. Well-being activities including yoga, mindfulness sessions, and Sports and Social Club events. Partner Life Assurance and Critical Illness cover for added peace of mind. Travel benefits including Car Salary Exchange, Cycle Scheme, and Vehicle Breakdown Cover. Tech perks with deals on wearables, tablets, and laptops. Supportive return to work programme after maternity leave. If you're ready to contribute to innovative solutions in the insurance industry and thrive in a dynamic team environment, apply now to join our team of dedicated professionals! Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
26/04/2024
Full time
Java Engineer Are you a talented Java Engineer ready to embark on a rewarding journey with a forward-thinking team? Our client, a leading player in the insurance industry, is seeking passionate individuals to join their dynamic team. This role offers a hybrid working approach with smart working culture, including fully remote options. Key Responsibilities: Design and develop internal and external systems, websites, APIs, and service layers to enhance customer experience. Propose enhancements and tackle technical debt in alignment with project deadlines. Collaborate with Architecture and other developers to refine ideas, write code, and create automated tests. Support live applications and suggest incremental improvements to processes and tools. Requirements: Strong background in web development with extensive knowledge of Java and experience with Spring Boot for web APIs. Proficiency in creating unit tests and using software management tools such as GIT, Git Hub, or Subversion. Familiarity with web services (RESTful/SOAP/JSON etc.) and coding for accessibility standards. Effective analytical skills and a methodical approach to problem-solving. Broad understanding of both front and Back End development. Proactive, adaptable, and collaborative team player with strong communication skills. Enthusiasm for learning and tackling new technologies, with some knowledge of agile methodology. Benefits: Competitive salary up to £60,000. Fully remote role with hybrid working approach, including initial onsite work for the first couple of months and subsequent office visits when required. Flexible contract options including part time, full-time, and job share. Minimum of 35 days holiday (including bank holidays) with buy and sell options. Comprehensive health support including Dental Insurance Health Cash Plan, Health Screening, and Mental Health First Aiders. Wealth support through Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, and Employee Savings. Well-being activities including yoga, mindfulness sessions, and Sports and Social Club events. Partner Life Assurance and Critical Illness cover for added peace of mind. Travel benefits including Car Salary Exchange, Cycle Scheme, and Vehicle Breakdown Cover. Tech perks with deals on wearables, tablets, and laptops. Supportive return to work programme after maternity leave. If you're ready to contribute to innovative solutions in the insurance industry and thrive in a dynamic team environment, apply now to join our team of dedicated professionals! Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Principal Java Engineer Are you a seasoned Principal Java Engineer ready to make a meaningful impact in a dynamic environment? Our client, a leading player in the insurance industry, is seeking a talented individual to join their innovative team. This role offers fully remote working flexibility with very occasional office visits when required. Key Responsibilities: Spearhead the Java Centre of Excellence, driving the delivery of innovative integration solutions. Design new functionality, propose enhancements, and address technical debt. Collaborate with cross-functional teams to refine ideas and meet project deadlines. Provide technical mentoring and support to colleagues, fostering a high-performing environment. Requirements: Extensive experience in web development with a strong focus on Java (preferably version 11+). Proficiency in Spring Boot Framework (version 2.3+) for creating web APIs. Demonstrated experience delivering cloud-hosted solutions using Microsoft Azure. Familiarity with Scala Framework is advantageous. Expertise in software management tools such as GIT, Git Hub, or Subversion. Solid understanding of web design, development, architecture, and standards. Proactive mindset with the ability to challenge design assumptions and drive solutions. Strong communication skills and ability to work collaboratively in a team environment. Prior experience in the insurance industry would be highly beneficial. Benefits: Competitive salary range dependent on experience, up to £80,000. Fully remote role with very occasional office visits when required part time/job-share options available for all vacancies. Minimum of 35 days holiday (including bank holidays) with the option to buy and sell days. Comprehensive health support including Dental Insurance, Health Cash Plan, Health Screening, and Mental Health First Aiders. Wealth support through Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, and Employee Loans. Well-being activities including yoga, mindfulness sessions, and Sports and Social Club events. Partner Life Assurance and Critical Illness cover for added peace of mind. Travel benefits including Car Salary Exchange, Cycle Scheme, and Vehicle Breakdown Cover. Tech perks with deals on wearables, tablets, and laptops. Supportive return to work programme after maternity leave. If you're ready to take on a leadership role in driving innovative solutions within the insurance industry, apply now to be considered for this exciting opportunity! Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
26/04/2024
Full time
Principal Java Engineer Are you a seasoned Principal Java Engineer ready to make a meaningful impact in a dynamic environment? Our client, a leading player in the insurance industry, is seeking a talented individual to join their innovative team. This role offers fully remote working flexibility with very occasional office visits when required. Key Responsibilities: Spearhead the Java Centre of Excellence, driving the delivery of innovative integration solutions. Design new functionality, propose enhancements, and address technical debt. Collaborate with cross-functional teams to refine ideas and meet project deadlines. Provide technical mentoring and support to colleagues, fostering a high-performing environment. Requirements: Extensive experience in web development with a strong focus on Java (preferably version 11+). Proficiency in Spring Boot Framework (version 2.3+) for creating web APIs. Demonstrated experience delivering cloud-hosted solutions using Microsoft Azure. Familiarity with Scala Framework is advantageous. Expertise in software management tools such as GIT, Git Hub, or Subversion. Solid understanding of web design, development, architecture, and standards. Proactive mindset with the ability to challenge design assumptions and drive solutions. Strong communication skills and ability to work collaboratively in a team environment. Prior experience in the insurance industry would be highly beneficial. Benefits: Competitive salary range dependent on experience, up to £80,000. Fully remote role with very occasional office visits when required part time/job-share options available for all vacancies. Minimum of 35 days holiday (including bank holidays) with the option to buy and sell days. Comprehensive health support including Dental Insurance, Health Cash Plan, Health Screening, and Mental Health First Aiders. Wealth support through Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, and Employee Loans. Well-being activities including yoga, mindfulness sessions, and Sports and Social Club events. Partner Life Assurance and Critical Illness cover for added peace of mind. Travel benefits including Car Salary Exchange, Cycle Scheme, and Vehicle Breakdown Cover. Tech perks with deals on wearables, tablets, and laptops. Supportive return to work programme after maternity leave. If you're ready to take on a leadership role in driving innovative solutions within the insurance industry, apply now to be considered for this exciting opportunity! Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Support Engineer - On Site Our client, a leader in their industry sector, is looking for an experienced 1st/2nd Line IT Support Engineer who is as happy at deskside as virtual. You will have current experience in all aspects of IT Support and due to the nature of the role, be happy on-site. You will have the following knowledge: - First point of contact for all users Experience of 1st/2nd Line Support Deskside and Virtual Understanding of all Microsoft Products including Windows - 365 - SQL Servers Knowledge of IT Networks - Infrastructure - Security Documentation knowledge If this could be your next step on the IT Ladder, please forward your CV in the first instance for further information. Our client offers a competitive salary and the following benefits:- Close to public transport links - Train and Bus 25 days holiday + bank holidays Contributory pension Subsidised Café Free Parking Life Assurance Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
26/04/2024
Full time
IT Support Engineer - On Site Our client, a leader in their industry sector, is looking for an experienced 1st/2nd Line IT Support Engineer who is as happy at deskside as virtual. You will have current experience in all aspects of IT Support and due to the nature of the role, be happy on-site. You will have the following knowledge: - First point of contact for all users Experience of 1st/2nd Line Support Deskside and Virtual Understanding of all Microsoft Products including Windows - 365 - SQL Servers Knowledge of IT Networks - Infrastructure - Security Documentation knowledge If this could be your next step on the IT Ladder, please forward your CV in the first instance for further information. Our client offers a competitive salary and the following benefits:- Close to public transport links - Train and Bus 25 days holiday + bank holidays Contributory pension Subsidised Café Free Parking Life Assurance Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Manager - AS400 Hybrid Our client, a leading UK based organisation have an exciting opportunity for an experienced IT Manager to join their team to help support their local systems based at different locations in the North West. The role requires a background and experience with AS400/iSeries/IBMi as well as general understanding of IT Infrastructure. You will be tasked with delivering optimum operational performance of their IT systems and processes for the operation and IT service levels for they locations they serve. Role responsibilities: As the IT Manager, you'll be at the forefront of driving IT performance and KPIs for the 24/7 warehouse operation. You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting to stakeholders. You'll lead a team, set objectives, manage their performance and development, and ensure adherence to security protocols. Additionally, you'll collaborate with logistics stakeholders to minimize operational impact and continually improve IT service and performance. Skills required: Degree level qualification in computer science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management. Experience leading technical teams. Experience managing 3rd party IT service providers. Experience managing business improvement initiatives. IT Manager - AS400 Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
24/04/2024
Full time
IT Manager - AS400 Hybrid Our client, a leading UK based organisation have an exciting opportunity for an experienced IT Manager to join their team to help support their local systems based at different locations in the North West. The role requires a background and experience with AS400/iSeries/IBMi as well as general understanding of IT Infrastructure. You will be tasked with delivering optimum operational performance of their IT systems and processes for the operation and IT service levels for they locations they serve. Role responsibilities: As the IT Manager, you'll be at the forefront of driving IT performance and KPIs for the 24/7 warehouse operation. You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting to stakeholders. You'll lead a team, set objectives, manage their performance and development, and ensure adherence to security protocols. Additionally, you'll collaborate with logistics stakeholders to minimize operational impact and continually improve IT service and performance. Skills required: Degree level qualification in computer science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management. Experience leading technical teams. Experience managing 3rd party IT service providers. Experience managing business improvement initiatives. IT Manager - AS400 Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Network Engineer - Permanent - Reading £45,000 - £50,000 Hybrid 3 days on site My client is urgently looking for an IT Network Engineer to join their team based in Reading, on a permanent basis to be part of the infrastructure team to support and managed both the clients internal and external customer base, while adhering to ISO27001, ISO20001, Cyber Essentials plus standards and best practice methodology. As a Networking Infrastructure engineer you will provide proactive management of the clients customer networking and Firewall platform estates, monitoring and management of existing configurations and identifying risks and opportunities to improve the security, robustness and resilience! IT Network Engineer Responsibilities/Tasks: To manage the planning, change control and execution of all networking infrastructure upgrades and implementations. To provide an escalation route for all Infrastructure incidents where 1st, 2nd and 3rd line avenues have been followed. Exceptional technical knowledge of IT networks with minimum 5+ years experience working as a Networking engineer. Ideally 5+ years experience working with Fortinet products with associated certification. Knowledge of Cisco and Meraki kit an advantage. Familiarity with and ability to drive network segmentation approaches to ensure secure and robust network configurations. Solid technical knowledge of IT systems and virtualisation products. Good technical knowledge of multifunctional and printer products. IT Network Engineer Benefits: Competitive salary Participation in a Discretionary Bonus Scheme 25 days holiday A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
24/04/2024
Full time
IT Network Engineer - Permanent - Reading £45,000 - £50,000 Hybrid 3 days on site My client is urgently looking for an IT Network Engineer to join their team based in Reading, on a permanent basis to be part of the infrastructure team to support and managed both the clients internal and external customer base, while adhering to ISO27001, ISO20001, Cyber Essentials plus standards and best practice methodology. As a Networking Infrastructure engineer you will provide proactive management of the clients customer networking and Firewall platform estates, monitoring and management of existing configurations and identifying risks and opportunities to improve the security, robustness and resilience! IT Network Engineer Responsibilities/Tasks: To manage the planning, change control and execution of all networking infrastructure upgrades and implementations. To provide an escalation route for all Infrastructure incidents where 1st, 2nd and 3rd line avenues have been followed. Exceptional technical knowledge of IT networks with minimum 5+ years experience working as a Networking engineer. Ideally 5+ years experience working with Fortinet products with associated certification. Knowledge of Cisco and Meraki kit an advantage. Familiarity with and ability to drive network segmentation approaches to ensure secure and robust network configurations. Solid technical knowledge of IT systems and virtualisation products. Good technical knowledge of multifunctional and printer products. IT Network Engineer Benefits: Competitive salary Participation in a Discretionary Bonus Scheme 25 days holiday A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client's systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training support to operate all the client's equipment. Collaborate with the wider IT team based in other locations via phone, email, or meetings to ensure that support on site is provided to the required standards. Experience Experience working within an IT service desk/IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages Knowledge of smartphone & mobile device support. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
24/04/2024
Full time
Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client's systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training support to operate all the client's equipment. Collaborate with the wider IT team based in other locations via phone, email, or meetings to ensure that support on site is provided to the required standards. Experience Experience working within an IT service desk/IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages Knowledge of smartphone & mobile device support. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
AS400 Technical Support Hybrid Our client, a leading, family run UK organisation have an exciting opportunity for an AS400 Technical Support professional to join on a permanent basis in one of 2 new roles based at their locations in the Liverpool area. This role requires a hands on background with AS400/iSeries but also an awareness or experience of general IT infrastructure such as LAN/WAN, email support etc. Role responsibilities: You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting to stakeholders. You'll lead a team, set objectives, manage their performance and development, and ensure adherence to security protocols. Additionally, you'll collaborate with logistics stakeholders to minimize operational impact and continually improve IT service and performance. Skills required: Degree level qualification in computer science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management. Experience leading technical teams. Experience managing 3rd party IT service providers. Experience managing business improvement initiatives. AS400 Technical Support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
23/04/2024
Full time
AS400 Technical Support Hybrid Our client, a leading, family run UK organisation have an exciting opportunity for an AS400 Technical Support professional to join on a permanent basis in one of 2 new roles based at their locations in the Liverpool area. This role requires a hands on background with AS400/iSeries but also an awareness or experience of general IT infrastructure such as LAN/WAN, email support etc. Role responsibilities: You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting to stakeholders. You'll lead a team, set objectives, manage their performance and development, and ensure adherence to security protocols. Additionally, you'll collaborate with logistics stakeholders to minimize operational impact and continually improve IT service and performance. Skills required: Degree level qualification in computer science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management. Experience leading technical teams. Experience managing 3rd party IT service providers. Experience managing business improvement initiatives. AS400 Technical Support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Job Title: AS400 RPG Analyst Programmer Location: Stockport - Hybrid working available Salary: £40,000 - £60,000 About: Based near Stockport, my client are seeking an AS400 RPG Analyst Programmer skilled in RPG Free Format to enhance and maintain their bespoke applications. Job Description: The successful candidate will be responsible for analysing, designing, and developing applications on the AS400 platform, utilising RPG Free Format. This role involves maintaining and enhancing existing applications, troubleshooting, and implementing new features in collaboration with our IT team. Responsibilities: Develop and maintain applications using RPG Free Format on the AS400/iSeries platform. Troubleshoot, debug, and enhance existing applications. Collaborate with various teams to define system requirements and provide technical solutions. Document all software development phases from requirement gathering to support. Optimize application performance and maintain compliance with industry standards. Requirements: Proven experience as an RPG Programmer, particularly in RPG Free Format. Strong knowledge of AS400/iSeries platform and bespoke software development. Excellent analytical, problem-solving, and communication skills. Familiarity with SDLC and software development methodologies. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
22/04/2024
Full time
Job Title: AS400 RPG Analyst Programmer Location: Stockport - Hybrid working available Salary: £40,000 - £60,000 About: Based near Stockport, my client are seeking an AS400 RPG Analyst Programmer skilled in RPG Free Format to enhance and maintain their bespoke applications. Job Description: The successful candidate will be responsible for analysing, designing, and developing applications on the AS400 platform, utilising RPG Free Format. This role involves maintaining and enhancing existing applications, troubleshooting, and implementing new features in collaboration with our IT team. Responsibilities: Develop and maintain applications using RPG Free Format on the AS400/iSeries platform. Troubleshoot, debug, and enhance existing applications. Collaborate with various teams to define system requirements and provide technical solutions. Document all software development phases from requirement gathering to support. Optimize application performance and maintain compliance with industry standards. Requirements: Proven experience as an RPG Programmer, particularly in RPG Free Format. Strong knowledge of AS400/iSeries platform and bespoke software development. Excellent analytical, problem-solving, and communication skills. Familiarity with SDLC and software development methodologies. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
SWIFT Engineer Hybrid Opportunity for an experience SWIFT Payments Engineer to join our banking client based in London on a hybrid basis. ou will be tasked with building SWIFT Servers, administering SWIFT as well as understanding SWIFT architecture and general payment operations. Essential Skills Install, configure, and maintain SWIFT Alliance Servers, Swift Alliance Gateways, Swift Alliance Web Platform Administrate and Support the SWIFT platform (User Admin, Monitoring Queues etc) Good Understanding of SWIFT Messaging Standards (ISO, MT, MX) Good understanding of SWIFT architecture Desirable (training will be provided) Support the Core Payment Platform (FTS PayPlus) Support SafeWatch (Offline Screening platform) Support the SWIFT message archiving solution (en.Reporting) Good understanding of IT architecture Scripting skills Role includes providing holiday cover for iSeries Admin team (training will be provided) SWIFT Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
22/04/2024
Full time
SWIFT Engineer Hybrid Opportunity for an experience SWIFT Payments Engineer to join our banking client based in London on a hybrid basis. ou will be tasked with building SWIFT Servers, administering SWIFT as well as understanding SWIFT architecture and general payment operations. Essential Skills Install, configure, and maintain SWIFT Alliance Servers, Swift Alliance Gateways, Swift Alliance Web Platform Administrate and Support the SWIFT platform (User Admin, Monitoring Queues etc) Good Understanding of SWIFT Messaging Standards (ISO, MT, MX) Good understanding of SWIFT architecture Desirable (training will be provided) Support the Core Payment Platform (FTS PayPlus) Support SafeWatch (Offline Screening platform) Support the SWIFT message archiving solution (en.Reporting) Good understanding of IT architecture Scripting skills Role includes providing holiday cover for iSeries Admin team (training will be provided) SWIFT Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Engineer (Logistics Operations) *Applicants should be aware this role is fully onsite and will require you to take part in a shift rota covering 6am-12:30am Sunday-Friday (more details will be provided during the initial screening call) Are you passionate about optimizing logistic operations? Do you thrive in a dynamic environment where problem-solving and technical expertise are key? Our client is seeking a Logistic Operations Engineer to join their team in the Derby area. Role Overview: As a Logistic Operations Engineer, you'll play a pivotal role in ensuring the smooth functioning of the logistic operations, meeting both customer and company specifications. Your responsibilities will encompass supervisory, technical, and administrative tasks, ensuring operational stability and efficiency. Key Responsibilities: Identify and address operational issues promptly Lead troubleshooting procedures including Incident, Problem, and Change Management Drive continuous improvement processes to enhance stability and efficiency Anticipate and mitigate operational challenges Establish and promote best practices within the team Provide operational management insights based on data analysis Skills and Qualifications: NVQ/BTEC/C&G Level 3 in an IT discipline or equivalent experience Technical knowledge in Linux and Windows operating systems Strong knowledge of SQL databases Experience writing scripts The ability to "talk tech" to non technical stakeholders Desirable: Understanding of warehouse operations and supply chain management Desirable: Experience in software application support and incident investigation Desirable: Familiarity with programming languages (Java, Python, PL/SQL, C++) Desirable: Operational experience within an automated distribution facility ITIL Foundation certification is a plus Company Benefits: Competitive salary up to £40,000 Pension contribution up to 6% Private healthcare, including dental and optical cover Cycle to work scheme Employee referral scheme Employee assistance programme Employee of the Quarter awards Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
19/04/2024
Full time
IT Engineer (Logistics Operations) *Applicants should be aware this role is fully onsite and will require you to take part in a shift rota covering 6am-12:30am Sunday-Friday (more details will be provided during the initial screening call) Are you passionate about optimizing logistic operations? Do you thrive in a dynamic environment where problem-solving and technical expertise are key? Our client is seeking a Logistic Operations Engineer to join their team in the Derby area. Role Overview: As a Logistic Operations Engineer, you'll play a pivotal role in ensuring the smooth functioning of the logistic operations, meeting both customer and company specifications. Your responsibilities will encompass supervisory, technical, and administrative tasks, ensuring operational stability and efficiency. Key Responsibilities: Identify and address operational issues promptly Lead troubleshooting procedures including Incident, Problem, and Change Management Drive continuous improvement processes to enhance stability and efficiency Anticipate and mitigate operational challenges Establish and promote best practices within the team Provide operational management insights based on data analysis Skills and Qualifications: NVQ/BTEC/C&G Level 3 in an IT discipline or equivalent experience Technical knowledge in Linux and Windows operating systems Strong knowledge of SQL databases Experience writing scripts The ability to "talk tech" to non technical stakeholders Desirable: Understanding of warehouse operations and supply chain management Desirable: Experience in software application support and incident investigation Desirable: Familiarity with programming languages (Java, Python, PL/SQL, C++) Desirable: Operational experience within an automated distribution facility ITIL Foundation certification is a plus Company Benefits: Competitive salary up to £40,000 Pension contribution up to 6% Private healthcare, including dental and optical cover Cycle to work scheme Employee referral scheme Employee assistance programme Employee of the Quarter awards Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website