*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
17/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
17/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
NO SPONSORSHIP Manager, End User Computing/Exchange/O365 SALARY:$160k-$170K plus 15% bonus LOCATION: Chicago No sponsorship, hybrid 3 days onsite and 2 days remote Looking for a hands on manager with 7 plus years Back End Microsoft 0365, Microsoft exchange, Microsoft Intune, WiFI zoom video conferencing and VOIP services Cloud-based infrastructure understanding of risk controls managing systems for email security email flow design mail hygiene discovery windows server environment 2012, 2016, 2019 Active Directory azure exchange and group policies Microsoft certifications Seeking an experienced Manager who will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with OCC's requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Qualifications: Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Demonstrated understanding of Agile practices and project management methodologies Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7 years of hands-on experience in managing Microsoft environments Minimum 5 years of hands-on experience managing Active Directory & Azure Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy Minimum 3 years of hands-on experience with Microsoft O365 and Intune
17/09/2024
Full time
NO SPONSORSHIP Manager, End User Computing/Exchange/O365 SALARY:$160k-$170K plus 15% bonus LOCATION: Chicago No sponsorship, hybrid 3 days onsite and 2 days remote Looking for a hands on manager with 7 plus years Back End Microsoft 0365, Microsoft exchange, Microsoft Intune, WiFI zoom video conferencing and VOIP services Cloud-based infrastructure understanding of risk controls managing systems for email security email flow design mail hygiene discovery windows server environment 2012, 2016, 2019 Active Directory azure exchange and group policies Microsoft certifications Seeking an experienced Manager who will lead a team of engineers responsible for the administration and support of essential services including Microsoft O365, Microsoft Exchange, Intune, and audio/video conferencing. The ideal candidate will ensure seamless operation, security, and compliances of these systems with exceptional leadership skills. Someone who is driven to identify opportunities for improvement and automation while meeting our compliance and regulatory requirements are essential. Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with OCC's requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes Qualifications: Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Demonstrated understanding of Agile practices and project management methodologies Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019) Education and/or Experience: Bachelor's degree in Computer Science, Information Technology or a related field. Minimum 7 years of hands-on experience in managing Microsoft environments Minimum 5 years of hands-on experience managing Active Directory & Azure Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy Minimum 3 years of hands-on experience with Microsoft O365 and Intune
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
17/09/2024
Full time
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
17/09/2024
Full time
Manager, End User Computing Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years of hands-on experience in managing Microsoft environments 5+ years of hands-on experience managing Active Directory & Azure 3+ years of hands-on experience with Microsoft Exchange and Group Policy 3+ years of hands-on experience with Microsoft O365 and Intune Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack Experience working with hybrid cloud environments Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention Experience supporting an enterprise Windows Server Environment (2012R2, 2016, and 2019) Responsibilities Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements Lead technology projects from initiation to completion ensuring timely delivery within budget and scope Remove barriers and obstacles from end user technology to enable the business Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency Analyze impact from process changes to risks and controls within processes
Senior Technical Services Engineer - 6 Month Fixed Term Contract - Staffordshire - Immediate Start! High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, Identity Access/Enta, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Client HQ & Datacentre is in Stoke on Trent - Hybrid Working as Standard, 1 possibly 2 days on site per week £50,000 (includes £5,000 Car Allowance) + Hybrid & Flexi-Working - 2 x Days Per Week at the Client Datacentre The Client: Are a well-known High St and Online retailer who are seeking a Senior Technical Services Engineer who specialises in Microsoft Applications and Wintel Servers supporting a UK wide infrastructure. Objective: Working in a Team of IT Engineers, you will deliver first class 3rd Line Technical Support and resolving P1 & P2 scenarios effectively. Key Technical areas of your remit: High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, IAM, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Investigation of P1 and P2 Incidents, MS Desktop Applications, Windows Servers, Virtualisation and Storage Components, Availability Groups, Failover Clustering, Fault Finding, Diagnostics and Documentation of Complex Issues. Liaising with 3rd party suppliers. Experience of supporting Servers, Virtualised and Storage activities through a Development, Design, Test and Implementation through a 360 Degree life cycle. Key Technical Skills: Windows/Wintel Server Genealogy M365/O365 Cloud Azure & Azure Active Directory Active Directory Manager SCCM and/or Endpoint Identity Access/ENTA MS Defender VMWare Products Configuration and Administration Storage and Hosting Experience of resolving P1 & P2 scenarios effectively BAU tasks as required ITIL Any of the following Certifications will be highly advantageous: Experience as an Technical Services Analyst or Hosting & Storage Engineer ITIL Foundation Certificate Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) VMWare Certified Professional (VCP) Experience with Microsoft Azure (desirable) Experience with Microsoft 365 (essential) Experience with Microsoft Entra (essential) Experience with Microsoft Exchange Server (desirable) Experience with Active Directory Policy (Group Policy) Administration (essential) Experience with E-Mail Filtering Systems (desirable) Experience with Enterprise Anti-Virus solutions (desirable) Experience with SCOM & Enterprise Monitoring (desirable) Strong experience of creating and managing virtual and physical Servers for UNIX and Windows variant O/S knowledge of enterprise data storage devices (SANs). Call today!
17/09/2024
Senior Technical Services Engineer - 6 Month Fixed Term Contract - Staffordshire - Immediate Start! High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, Identity Access/Enta, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Client HQ & Datacentre is in Stoke on Trent - Hybrid Working as Standard, 1 possibly 2 days on site per week £50,000 (includes £5,000 Car Allowance) + Hybrid & Flexi-Working - 2 x Days Per Week at the Client Datacentre The Client: Are a well-known High St and Online retailer who are seeking a Senior Technical Services Engineer who specialises in Microsoft Applications and Wintel Servers supporting a UK wide infrastructure. Objective: Working in a Team of IT Engineers, you will deliver first class 3rd Line Technical Support and resolving P1 & P2 scenarios effectively. Key Technical areas of your remit: High-level 3rd Line Support Windows/Wintel Server Genealogy, M365, O365, SQL, IAM, MS Defender, SCCM and/or Endpoint, VMWare, Cloud Azure & Azure AD, Active Directory Manager, Storage & Hosting, Automated Access. Investigation of P1 and P2 Incidents, MS Desktop Applications, Windows Servers, Virtualisation and Storage Components, Availability Groups, Failover Clustering, Fault Finding, Diagnostics and Documentation of Complex Issues. Liaising with 3rd party suppliers. Experience of supporting Servers, Virtualised and Storage activities through a Development, Design, Test and Implementation through a 360 Degree life cycle. Key Technical Skills: Windows/Wintel Server Genealogy M365/O365 Cloud Azure & Azure Active Directory Active Directory Manager SCCM and/or Endpoint Identity Access/ENTA MS Defender VMWare Products Configuration and Administration Storage and Hosting Experience of resolving P1 & P2 scenarios effectively BAU tasks as required ITIL Any of the following Certifications will be highly advantageous: Experience as an Technical Services Analyst or Hosting & Storage Engineer ITIL Foundation Certificate Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) VMWare Certified Professional (VCP) Experience with Microsoft Azure (desirable) Experience with Microsoft 365 (essential) Experience with Microsoft Entra (essential) Experience with Microsoft Exchange Server (desirable) Experience with Active Directory Policy (Group Policy) Administration (essential) Experience with E-Mail Filtering Systems (desirable) Experience with Enterprise Anti-Virus solutions (desirable) Experience with SCOM & Enterprise Monitoring (desirable) Strong experience of creating and managing virtual and physical Servers for UNIX and Windows variant O/S knowledge of enterprise data storage devices (SANs). Call today!
Role : Infrastructure Operations Analyst Location : Leeds City Centre 4 days on/4 days off Shifts : 12 Hours: Both day + night shifts Salary : Up to £32,500 We are working closely with a leading professional services firm to recruit an Infrastructure Operations Analyst. My client are a fantastic organisation who work with reputable clients around the world. My client put a real emphasis on developing their employees and there will be the opportunity to move into other areas of the business or relocate to other countries in the future. A brilliant role that will really enhance your CV and set you up for future career progression. This role operates on a 4 on & 4 off shift pattern; this comprises of: Two 12 hour days 7am-7pm Two 12 hour nights 7pm-7am This rota will include Bank Holidays as the team covers 24x7 365 days a year. Main responsibilities of the role Monitoring of internal systems & processing alerts Raising & managing incidents via ITSM systems BAU tasks Manage major incidents and ensure changes are dealt with appropriately Provide a high standard of professional customer service at all times Ensure incident OLA and SLA's are met Work collaboratively with other teams in the business such as the infrastructure team What you will bring to the role The capability to work autonomously Excellent and effective communication skills An excellent telephone manner and strong customer service skills Experience and understanding of Windows Server 2012, Microsoft SQL Server 2012, O365, WAN/LAN Technologies and Remote Access Knowledge of Monitoring tools such as Microsoft System Centre Operations Manager, SolarWinds and Squared Up If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
13/09/2024
Full time
Role : Infrastructure Operations Analyst Location : Leeds City Centre 4 days on/4 days off Shifts : 12 Hours: Both day + night shifts Salary : Up to £32,500 We are working closely with a leading professional services firm to recruit an Infrastructure Operations Analyst. My client are a fantastic organisation who work with reputable clients around the world. My client put a real emphasis on developing their employees and there will be the opportunity to move into other areas of the business or relocate to other countries in the future. A brilliant role that will really enhance your CV and set you up for future career progression. This role operates on a 4 on & 4 off shift pattern; this comprises of: Two 12 hour days 7am-7pm Two 12 hour nights 7pm-7am This rota will include Bank Holidays as the team covers 24x7 365 days a year. Main responsibilities of the role Monitoring of internal systems & processing alerts Raising & managing incidents via ITSM systems BAU tasks Manage major incidents and ensure changes are dealt with appropriately Provide a high standard of professional customer service at all times Ensure incident OLA and SLA's are met Work collaboratively with other teams in the business such as the infrastructure team What you will bring to the role The capability to work autonomously Excellent and effective communication skills An excellent telephone manner and strong customer service skills Experience and understanding of Windows Server 2012, Microsoft SQL Server 2012, O365, WAN/LAN Technologies and Remote Access Knowledge of Monitoring tools such as Microsoft System Centre Operations Manager, SolarWinds and Squared Up If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
03/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
03/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational support in Identity and Access related functions. Responsibilities: Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Qualifications: Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)