Plan-Net Services Plc
Solihull, West Midlands, United Kingdom
Acora Overview Acora has 25 years' experience of delivering IT services to a wide range of customers across varied markets and locations. As well as being expert in complex infrastructure solutions, Acora also has a business software division specialising in the Microsoft Dynamics suite of applications and a Business Advisory Consultancy. Acora has it Head Office in Burgess Hill in Sussex and its Midlands Office in Solihull in Birmingham, with Service desk teams based across both sites. Acora has just under 200 staff located around the country. Acora holds a variety of Industry accreditations including ISO 20000, ISO 27001 and BS 25999, plus being an Investor In People Purpose of Role: As an Infrastructure Analyst, you will play a key role in the delivery of high quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service. This position requires strong troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong inter-personal skills are required to guide customers through situations, providing the highest levels of resolution, support and customer satisfaction. Job Requirements: In this role, you will be required to Maximise the use of all in-house systems to be a key member of a highly customer focused and professional Service Desk function. Work with your colleagues on the Infrastructure Team to effectively monitor customer systems and network performance, to process alerts and manage Incidents and Service Requests. Receive escalations from other members of the Service Desk, escalate effectively to achieve the highest level of customer service. Communicate effectively with customers throughout the ticket life cycle, ensuring that at all times the customer is fully aware of the status of their incident or service request. Provide the highest level of service by meeting or exceeding contractual SLAs and KPIs and by proactively identifying process improvement opportunities within the department. Work from or travel to customer sites to provide extended Service Desk services to the customer beyond that provided from our office locations as required. Provide on call cover on a rotation basis with the rest of the team to ensure customers have escalation cover out of hours. On occasion you may be tasked with completing pre-defined Project activities to deliver new or updated solutions to customers. These activities may either be performed remotely or where required on-site at a customer location. Provide Problem Management by using all the information to hand to identify, prevent or resolve either ongoing or potential issues that would adversely affect a customer. Work with the Change Management team to write and implement change requests to ensure minimum impact to the customer when undertaking essential work and maintenance. Work with your Line Manager to maintain a level of technological competence that remains current and fit-for-purpose in your role, agreeing any training needs where appropriate. Ensure where possible, or highlight where not, that Acora fulfils its contractual obligations to its contracted services customers. Candidate Profile: The successful candidate: Will be eligible to live and work in the UK. Will have a full UK/EU driving license. Technical Experience: Demonstrable experience in troubleshooting relevant, common technologies such as: Microsoft Windows Server Management (eg Powershell) Virtualisation (eg VMware, MS Hyper-V) Enterprise Storage (eg iSCSI, CIFS, NFS) Microsoft Exchange (eg Exchange 2013, 2016) Cloud Technologies (Office 365, Azure) Networking (basic troubleshooting of Firewalls, Routers, Switches and VPNs) Citrix (eg XenDesktop/XenApp) Security Tools (eg Sophos, Anti-Virus, Bitlocker) Backup Solutions (eg Backup Exec, Veeam
26/05/2020
Full time
Acora Overview Acora has 25 years' experience of delivering IT services to a wide range of customers across varied markets and locations. As well as being expert in complex infrastructure solutions, Acora also has a business software division specialising in the Microsoft Dynamics suite of applications and a Business Advisory Consultancy. Acora has it Head Office in Burgess Hill in Sussex and its Midlands Office in Solihull in Birmingham, with Service desk teams based across both sites. Acora has just under 200 staff located around the country. Acora holds a variety of Industry accreditations including ISO 20000, ISO 27001 and BS 25999, plus being an Investor In People Purpose of Role: As an Infrastructure Analyst, you will play a key role in the delivery of high quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service. This position requires strong troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong inter-personal skills are required to guide customers through situations, providing the highest levels of resolution, support and customer satisfaction. Job Requirements: In this role, you will be required to Maximise the use of all in-house systems to be a key member of a highly customer focused and professional Service Desk function. Work with your colleagues on the Infrastructure Team to effectively monitor customer systems and network performance, to process alerts and manage Incidents and Service Requests. Receive escalations from other members of the Service Desk, escalate effectively to achieve the highest level of customer service. Communicate effectively with customers throughout the ticket life cycle, ensuring that at all times the customer is fully aware of the status of their incident or service request. Provide the highest level of service by meeting or exceeding contractual SLAs and KPIs and by proactively identifying process improvement opportunities within the department. Work from or travel to customer sites to provide extended Service Desk services to the customer beyond that provided from our office locations as required. Provide on call cover on a rotation basis with the rest of the team to ensure customers have escalation cover out of hours. On occasion you may be tasked with completing pre-defined Project activities to deliver new or updated solutions to customers. These activities may either be performed remotely or where required on-site at a customer location. Provide Problem Management by using all the information to hand to identify, prevent or resolve either ongoing or potential issues that would adversely affect a customer. Work with the Change Management team to write and implement change requests to ensure minimum impact to the customer when undertaking essential work and maintenance. Work with your Line Manager to maintain a level of technological competence that remains current and fit-for-purpose in your role, agreeing any training needs where appropriate. Ensure where possible, or highlight where not, that Acora fulfils its contractual obligations to its contracted services customers. Candidate Profile: The successful candidate: Will be eligible to live and work in the UK. Will have a full UK/EU driving license. Technical Experience: Demonstrable experience in troubleshooting relevant, common technologies such as: Microsoft Windows Server Management (eg Powershell) Virtualisation (eg VMware, MS Hyper-V) Enterprise Storage (eg iSCSI, CIFS, NFS) Microsoft Exchange (eg Exchange 2013, 2016) Cloud Technologies (Office 365, Azure) Networking (basic troubleshooting of Firewalls, Routers, Switches and VPNs) Citrix (eg XenDesktop/XenApp) Security Tools (eg Sophos, Anti-Virus, Bitlocker) Backup Solutions (eg Backup Exec, Veeam
SAP MM (SRM And Ariba P2P) Consultant SAP MM (SRM And Ariba P2P) Consultant required by Whitehall Resources for a 12 Month project assignment with our client based in Riyadh, Saudi Arabia. Start Date: October 2020 End Date: September 2021 Location: Riyadh, Saudi Arabia Logistics - 3 Weeks on site, 1 Week remote Rate: Market Rates plus Visa & Expenses Skills/Experience Required: The MM-SRM and Ariba P2P Consultant should be able to understand business requirements and transform into new S/4HANA platform, explains system functionality, advise on required system configuration, help and support on iterative cycles of testing and training. The MM-SRM and Ariba P2P Consultant shall meet or exceed the minimum qualifications set forth below: - English speaking and writing - Minimum of 8-10 years' experience in SAP MM-SRM and Ariba P2P modules - Certified in MM module - Certified in Ariba module - Certified in SRM module - Expert command in Ariba, Catalogues and P2P areas - Strong understanding of P2P communication standards and technology - Expert command in S/4HANA self-service procurement configuration - Expert command in S/4HANA self-service procurement Internal Catalogs/External Catalogs - Expert command in Direct Materials Procurement - Expert command in Ariba Commerce Automation - Expert command in Ariba Catalog - Expert command in supplier self-service. - Must have strong experience in Ariba Cloud Integration Gateway (CIG) - Integration experience with other modules - Familiar with Interfaces, ALE, IDOC, PI/PO - Be able to provide functional input on custom objects - Preferred candidates will have digital transformation expertise and experience delivering the modules in scope in large oil & gas industry participating in at least 1-2 end-to-end S/4HANA implementations - Must be able to engage with Business and IT stakeholders at multiple levels - Have strong experience and in-depth knowledge with respect to the changes required to migrate SRM to S/4HANA, identify the gaps, articulate the business, process and systems impacts - Have experience in working with the Change Management team on developing the best change interventions and strategies to address gaps as well as functional changes - Must have proven experience in the cut-over processes from ECC to S/4HANA with Landscape Transformation Start Date will be in October 2020! Please Apply Now! Whitehall Resources are leading ERP Recruitment specialist in the provision of SAP, Oracle & IT recruitment in the UK and Internationally. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
26/05/2020
Project-based
SAP MM (SRM And Ariba P2P) Consultant SAP MM (SRM And Ariba P2P) Consultant required by Whitehall Resources for a 12 Month project assignment with our client based in Riyadh, Saudi Arabia. Start Date: October 2020 End Date: September 2021 Location: Riyadh, Saudi Arabia Logistics - 3 Weeks on site, 1 Week remote Rate: Market Rates plus Visa & Expenses Skills/Experience Required: The MM-SRM and Ariba P2P Consultant should be able to understand business requirements and transform into new S/4HANA platform, explains system functionality, advise on required system configuration, help and support on iterative cycles of testing and training. The MM-SRM and Ariba P2P Consultant shall meet or exceed the minimum qualifications set forth below: - English speaking and writing - Minimum of 8-10 years' experience in SAP MM-SRM and Ariba P2P modules - Certified in MM module - Certified in Ariba module - Certified in SRM module - Expert command in Ariba, Catalogues and P2P areas - Strong understanding of P2P communication standards and technology - Expert command in S/4HANA self-service procurement configuration - Expert command in S/4HANA self-service procurement Internal Catalogs/External Catalogs - Expert command in Direct Materials Procurement - Expert command in Ariba Commerce Automation - Expert command in Ariba Catalog - Expert command in supplier self-service. - Must have strong experience in Ariba Cloud Integration Gateway (CIG) - Integration experience with other modules - Familiar with Interfaces, ALE, IDOC, PI/PO - Be able to provide functional input on custom objects - Preferred candidates will have digital transformation expertise and experience delivering the modules in scope in large oil & gas industry participating in at least 1-2 end-to-end S/4HANA implementations - Must be able to engage with Business and IT stakeholders at multiple levels - Have strong experience and in-depth knowledge with respect to the changes required to migrate SRM to S/4HANA, identify the gaps, articulate the business, process and systems impacts - Have experience in working with the Change Management team on developing the best change interventions and strategies to address gaps as well as functional changes - Must have proven experience in the cut-over processes from ECC to S/4HANA with Landscape Transformation Start Date will be in October 2020! Please Apply Now! Whitehall Resources are leading ERP Recruitment specialist in the provision of SAP, Oracle & IT recruitment in the UK and Internationally. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
SAP MM (SNC And Ariba SCC) Consultant SAP MM (SNC And Ariba SCC) Consultant required by Whitehall Resources for a 12 Month project assignment with our client based in Riyadh, Saudi Arabia. Start Date: October 2020 End Date: September 2021 Location: Riyadh, Saudi Arabia Logistics - 3 Weeks on site, 1 Week remote Rate: Market Rates plus Visa & Expenses Skills/Experience Required: The MM SNC and Ariba SCC Consultant should be able to understand business requirements and transform into new S/4HANA platform, explains system functionality, advise on required system configuration, help and support on iterative cycles of testing and training. The MM SNC and Ariba SCC Consultant shall meet or exceed the minimum qualifications set forth below: - English speaking and writing - Minimum of 8-10 years' experience in SAP MM Ariba SNC module - Certified in SNC module - Certified in Ariba module - Strong understanding of Supplier Network Collaboration standards and technology - Expert command in Direct Materials Procurement - Expert command in Ariba Supply Chain Collaboration - Expert command in Ariba Commerce Automation - Expert command in S/4HANA integration to Supplier collaboration - Must have strong experience in Ariba Cloud Integration Gateway (CIG) - Integration experience with other modules - Familiar with Interfaces, ALE, IDOC, PI/PO - Be able to provide functional input on custom objects - Preferred candidates will have digital transformation expertise and experience delivering the modules in scope in large oil & gas industry participating in at least 1-2 end-to-end S/4HANA implementations - Must be able to engage with Business and IT stakeholders at multiple levels - Have strong experience and in-depth knowledge with respect to the changes required to migrate SNC to S/4HANA, identify the gaps, articulate the business, process and systems impacts - Have experience in working with the Change Management team on developing the best change interventions and strategies to address gaps as well as functional changes - Must have proven experience in the cut-over processes from ECC to S/4HANA with Landscape Transformation Start Date will be in October 2020! Please Apply Now! Whitehall Resources are leading ERP Recruitment specialist in the provision of SAP, Oracle & IT recruitment in the UK and Internationally. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
26/05/2020
Project-based
SAP MM (SNC And Ariba SCC) Consultant SAP MM (SNC And Ariba SCC) Consultant required by Whitehall Resources for a 12 Month project assignment with our client based in Riyadh, Saudi Arabia. Start Date: October 2020 End Date: September 2021 Location: Riyadh, Saudi Arabia Logistics - 3 Weeks on site, 1 Week remote Rate: Market Rates plus Visa & Expenses Skills/Experience Required: The MM SNC and Ariba SCC Consultant should be able to understand business requirements and transform into new S/4HANA platform, explains system functionality, advise on required system configuration, help and support on iterative cycles of testing and training. The MM SNC and Ariba SCC Consultant shall meet or exceed the minimum qualifications set forth below: - English speaking and writing - Minimum of 8-10 years' experience in SAP MM Ariba SNC module - Certified in SNC module - Certified in Ariba module - Strong understanding of Supplier Network Collaboration standards and technology - Expert command in Direct Materials Procurement - Expert command in Ariba Supply Chain Collaboration - Expert command in Ariba Commerce Automation - Expert command in S/4HANA integration to Supplier collaboration - Must have strong experience in Ariba Cloud Integration Gateway (CIG) - Integration experience with other modules - Familiar with Interfaces, ALE, IDOC, PI/PO - Be able to provide functional input on custom objects - Preferred candidates will have digital transformation expertise and experience delivering the modules in scope in large oil & gas industry participating in at least 1-2 end-to-end S/4HANA implementations - Must be able to engage with Business and IT stakeholders at multiple levels - Have strong experience and in-depth knowledge with respect to the changes required to migrate SNC to S/4HANA, identify the gaps, articulate the business, process and systems impacts - Have experience in working with the Change Management team on developing the best change interventions and strategies to address gaps as well as functional changes - Must have proven experience in the cut-over processes from ECC to S/4HANA with Landscape Transformation Start Date will be in October 2020! Please Apply Now! Whitehall Resources are leading ERP Recruitment specialist in the provision of SAP, Oracle & IT recruitment in the UK and Internationally. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
Methods Business and Digital Technology Limited
Warwickshire, United Kingdom
ICT Technical Architect - Technical Roadmaps - Technical Design - ITIL - Permanent - 60-70k Methods are recruiting for a permanent Technical Architect on behalf of a Government organization based in Warwickshire. Job Profile: Define and govern how technical solutions are designed, configured, and implemented as the ICT technical design authority and a key stakeholder in an effective enterprise design practice. Manage and maintain the ICT technical architecture blueprint for the organisation Develop technical models and plans that identify opportunities for leveraging technology capability to benefit the organisation, in support of strategic business change initiatives and subsequent projects/programmes. Main Responsibilities: To be the professional lead for the development and documentation of the ICT Technical Strategy and associated roadmaps. To undertake the role of technical design authority for all ICT change. To ensure that ICT architecture meets all the relevant industry/national standards and demonstrates the consistency of design across all ICT related programmes and projects. To take responsibility for understanding strategic business requirements, collecting data, delivering analysis and recommending technical options. Collaborates with, and facilitates stakeholder groups to ensure the contribution of all relevant stakeholders is maximised. To deliver an environment of continuous improvement and innovation in respect of the ICT architecture and ensure that emerging technology and new initiatives are fully evaluated and relevant proposals are proactively driven through the ICT Management Team and the enterprise design practice. Identifying all potential technical risks and mitigation options to ensure the successful delivery of ICT solutions. To maintain a documented map of the current hardware, operating systems, licensing models, programming and networking solutions that are used and address where technologies are being duplicated or where they are being underutilised. To be a core member of ICT's Intelligent Client Function (ICF), acting as a key influencer and decision maker in respect of ICT governance, strategy, planning, assurance and standard-setting, both internally with key stakeholders and externally in driving maximum value from strategic supplier relationships. As part of the ICT management team, to exercise excellent people skills (eg effective listening, empathy, insight and intellect) and to contribute to the mentoring, coaching and development of ICT team members. To take individual responsibility for fully understanding, and acting upon, situations that require the pursuit of purpose over the process. To represent effectively and promote the reputation and values of the organisation and the Enabling Services Directorate at various meetings and groups both internally and externally, including the development of appropriate and constructive partnerships with relevant organisations and areas of both forces. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Experience/Skills: To be educated to degree level (Level 6) or equivalent, or have substantial relevant knowledge gained from direct experience in complex ICT environments. ITIL Certification (Service Management), or equivalent framework experience. Project management methodology (eg PRINCE2). Formal specialist technical training in some of the following ICT systems; desktop, server, database, networks, telephony (or similar). Substantial knowledge of ICT enterprise architecture principles gained through significant experience of solutions delivery in similar size organisations. Knowledge and experience in applying architectural tools and methods using industry best practice. Demonstrate significant experience of designing and architecting technical solutions within in a large complex multi-faceted organisation. Demonstrate ability to think strategically whilst having a strong focus on ICT technologies and operational service delivery. Demonstrate experience of translating user requirements into ICT solution designs. Able to take ownership of the solution design from inception to delivery to the end customer. Experience in leading and supporting other architects to deliver a cohesive end-to-end architecture. Ability to take the lead during meetings and help to drive governance and programme level boards with associated stakeholder management. Strong problem solving skills with ability to gather and assimilate information. Demonstrate a high level of communication, negotiation and influencing skills. Ability to think ahead and anticipate/mitigate risks and find suitable solutions to issues. Demonstrate ability to manage teams of key stakeholders and suppliers with the flexibility to adjust approach and style accordingly. Excellent people skills built on a combination of great listening, empathy, insight and intellect. Ability to positively influence others and lead change within organisations. Confident in the ability to be professional and influential on key issues at Local, Regional and National Levels. ICT Technical Architect - Technical Roadmaps - Technical Design - ITIL - Permanent - 60-70k
26/05/2020
Full time
ICT Technical Architect - Technical Roadmaps - Technical Design - ITIL - Permanent - 60-70k Methods are recruiting for a permanent Technical Architect on behalf of a Government organization based in Warwickshire. Job Profile: Define and govern how technical solutions are designed, configured, and implemented as the ICT technical design authority and a key stakeholder in an effective enterprise design practice. Manage and maintain the ICT technical architecture blueprint for the organisation Develop technical models and plans that identify opportunities for leveraging technology capability to benefit the organisation, in support of strategic business change initiatives and subsequent projects/programmes. Main Responsibilities: To be the professional lead for the development and documentation of the ICT Technical Strategy and associated roadmaps. To undertake the role of technical design authority for all ICT change. To ensure that ICT architecture meets all the relevant industry/national standards and demonstrates the consistency of design across all ICT related programmes and projects. To take responsibility for understanding strategic business requirements, collecting data, delivering analysis and recommending technical options. Collaborates with, and facilitates stakeholder groups to ensure the contribution of all relevant stakeholders is maximised. To deliver an environment of continuous improvement and innovation in respect of the ICT architecture and ensure that emerging technology and new initiatives are fully evaluated and relevant proposals are proactively driven through the ICT Management Team and the enterprise design practice. Identifying all potential technical risks and mitigation options to ensure the successful delivery of ICT solutions. To maintain a documented map of the current hardware, operating systems, licensing models, programming and networking solutions that are used and address where technologies are being duplicated or where they are being underutilised. To be a core member of ICT's Intelligent Client Function (ICF), acting as a key influencer and decision maker in respect of ICT governance, strategy, planning, assurance and standard-setting, both internally with key stakeholders and externally in driving maximum value from strategic supplier relationships. As part of the ICT management team, to exercise excellent people skills (eg effective listening, empathy, insight and intellect) and to contribute to the mentoring, coaching and development of ICT team members. To take individual responsibility for fully understanding, and acting upon, situations that require the pursuit of purpose over the process. To represent effectively and promote the reputation and values of the organisation and the Enabling Services Directorate at various meetings and groups both internally and externally, including the development of appropriate and constructive partnerships with relevant organisations and areas of both forces. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Experience/Skills: To be educated to degree level (Level 6) or equivalent, or have substantial relevant knowledge gained from direct experience in complex ICT environments. ITIL Certification (Service Management), or equivalent framework experience. Project management methodology (eg PRINCE2). Formal specialist technical training in some of the following ICT systems; desktop, server, database, networks, telephony (or similar). Substantial knowledge of ICT enterprise architecture principles gained through significant experience of solutions delivery in similar size organisations. Knowledge and experience in applying architectural tools and methods using industry best practice. Demonstrate significant experience of designing and architecting technical solutions within in a large complex multi-faceted organisation. Demonstrate ability to think strategically whilst having a strong focus on ICT technologies and operational service delivery. Demonstrate experience of translating user requirements into ICT solution designs. Able to take ownership of the solution design from inception to delivery to the end customer. Experience in leading and supporting other architects to deliver a cohesive end-to-end architecture. Ability to take the lead during meetings and help to drive governance and programme level boards with associated stakeholder management. Strong problem solving skills with ability to gather and assimilate information. Demonstrate a high level of communication, negotiation and influencing skills. Ability to think ahead and anticipate/mitigate risks and find suitable solutions to issues. Demonstrate ability to manage teams of key stakeholders and suppliers with the flexibility to adjust approach and style accordingly. Excellent people skills built on a combination of great listening, empathy, insight and intellect. Ability to positively influence others and lead change within organisations. Confident in the ability to be professional and influential on key issues at Local, Regional and National Levels. ICT Technical Architect - Technical Roadmaps - Technical Design - ITIL - Permanent - 60-70k
We are IT Recruitment Specialists partnered with a massive Global Consultancy who require a Circuit Management Technician , with NATO Clearance. This will be a 5-month contract based in Mons, Belgium Role: Circuit Management Technician Location: Mons, Belgium Duration: 10months + Duties Contribute to the support of network service requests; Provide technical support for the network configuration management; Ensure the update of network configuration management databases in accordance with the service request requirements and internal policies/priorities; Ensure the consistency of the maintained network Databases; Assess and align the compliance of network service requests with NATO standards and references; Release the circuit and service orders and follow their implementation; Interface to the CIS community for service configuration and request management issues; Support the NCI Agency NSII Network Services Fulfilment Cell in the daily work related to service configuration and management support; Update existing, or create new, documentation for the maintained solutions, e. g. drawings, Standard Operating Procedures, User Guides; Be able to provide internal/external training related to the Area of Responsibility when required; Provide the support of exercises and trainings throughout NATO territory as required. Requirements NATO SECRET is acceptable temporarily under the condition that the process for obtaining CTS has already started and is to be finalized within 12 months Minimum: A diploma from a vocational school in a communications related subject or an equivalent of 2 years of work experience in the field of telecommunications; Industry Certification from CISCO equal to a CISCO Certified Network Associate (CCNA) or it could be compensated by verified and relevant knowledge/experience; Minimum 2 years' experience in configuration management of digital networks and associated transmission systems to include switching systems in support of data,voice and video transfer; Very good knowledge on developing network diagrams on MS Visio; Good knowledge of ITIL v3 framework; Good knowledge of Service Operation processes like Configuration Management (CM), Change Management and Incident Management; Good knowledge of network routing and switching technologies; Good knowledge of recent technological developments in communication management systems and LAN/WAN environments; Good knowledge of CISCO UC Collaboration environment (CUCM, CUBE, Client) Basic knowledge of Database Management; Experience of preparing technical documentation and Standard Operating Procedures; Good interpersonal skills and the ability to work as part of a team. Desirable Industry Certification from CISCO equal to a CISCO Certified Network Professional (CCNP) or it could be compensated by verified and relevant knowledge/experience; 4 years' experience in configuration management of digital networks and associated transmission systems (classified and unclassified) to include switching systems in support of data, voice and video transfer; Good knowledge of CA Service Manager suite including CA CMDB; Good knowledge of NATO network configuration management tools like: CAST+, SRTS, DCIS Activation Management, BMC ITSM; Advanced experience of preparing technical documentation and contributing to Standard Operating Procedures/Instructions or Directives Knowledge of the technical support of NATO organization elements and existing NATO network architecture; Strong communication skills and the ability to be concise in both written and verbal communications; Prior experience of working in an international environment comprising both military and civilian elements.
26/05/2020
Project-based
We are IT Recruitment Specialists partnered with a massive Global Consultancy who require a Circuit Management Technician , with NATO Clearance. This will be a 5-month contract based in Mons, Belgium Role: Circuit Management Technician Location: Mons, Belgium Duration: 10months + Duties Contribute to the support of network service requests; Provide technical support for the network configuration management; Ensure the update of network configuration management databases in accordance with the service request requirements and internal policies/priorities; Ensure the consistency of the maintained network Databases; Assess and align the compliance of network service requests with NATO standards and references; Release the circuit and service orders and follow their implementation; Interface to the CIS community for service configuration and request management issues; Support the NCI Agency NSII Network Services Fulfilment Cell in the daily work related to service configuration and management support; Update existing, or create new, documentation for the maintained solutions, e. g. drawings, Standard Operating Procedures, User Guides; Be able to provide internal/external training related to the Area of Responsibility when required; Provide the support of exercises and trainings throughout NATO territory as required. Requirements NATO SECRET is acceptable temporarily under the condition that the process for obtaining CTS has already started and is to be finalized within 12 months Minimum: A diploma from a vocational school in a communications related subject or an equivalent of 2 years of work experience in the field of telecommunications; Industry Certification from CISCO equal to a CISCO Certified Network Associate (CCNA) or it could be compensated by verified and relevant knowledge/experience; Minimum 2 years' experience in configuration management of digital networks and associated transmission systems to include switching systems in support of data,voice and video transfer; Very good knowledge on developing network diagrams on MS Visio; Good knowledge of ITIL v3 framework; Good knowledge of Service Operation processes like Configuration Management (CM), Change Management and Incident Management; Good knowledge of network routing and switching technologies; Good knowledge of recent technological developments in communication management systems and LAN/WAN environments; Good knowledge of CISCO UC Collaboration environment (CUCM, CUBE, Client) Basic knowledge of Database Management; Experience of preparing technical documentation and Standard Operating Procedures; Good interpersonal skills and the ability to work as part of a team. Desirable Industry Certification from CISCO equal to a CISCO Certified Network Professional (CCNP) or it could be compensated by verified and relevant knowledge/experience; 4 years' experience in configuration management of digital networks and associated transmission systems (classified and unclassified) to include switching systems in support of data, voice and video transfer; Good knowledge of CA Service Manager suite including CA CMDB; Good knowledge of NATO network configuration management tools like: CAST+, SRTS, DCIS Activation Management, BMC ITSM; Advanced experience of preparing technical documentation and contributing to Standard Operating Procedures/Instructions or Directives Knowledge of the technical support of NATO organization elements and existing NATO network architecture; Strong communication skills and the ability to be concise in both written and verbal communications; Prior experience of working in an international environment comprising both military and civilian elements.
SAP MM (SRV, MRP, WM, Auto-ID) Consultant SAP MM (SRV, MRP, WM, Auto-ID) Consultant required by Whitehall Resources for a 12 Month project assignment with our client based in Riyadh, Saudi Arabia. Start Date: October 2020 End Date: September 2021 Location: Riyadh, Saudi Arabia Logistics - 3 Weeks on site, 1 Week remote Rate: Market Rates plus Visa & Expenses Skills/Experience Required: The MM Consultant should be an expert in all MM related areas and be able to understand business requirements and transform into new S/4HANA platform, explains system functionality, advise on required system configuration, support and troubleshoot during iterative cycles of testing and training. The MM Consultant shall meet or exceed the minimum qualifications set forth below: - English speaking and writing - Minimum of 8-10 years' experience in all related areas of SAP MM, WM/EWM and Auto-ID modules - Certified in MM module - Expert command in all Auto-ID areas - Expert command in Warehouse and Extended Warehouse areas - Experience in Transport Management areas - Expert command in services procurement including service entry sheets - Strong functional and Configuration experience in Material Master, Vendor Master, Purchase Requisitions, and Scheduling Agreements. - Inventory Management (Goods Movement, ABC analysis) Valuation and split valuation and Account Determination. Expertise in Inventory and Inventory planning methodologies. - Specialized in MRP & Forecasting - MRP: Auto PR/Planned orders from MRP, Forecasting, and MRP type/groups, Lot Size Methods, Planning strategies, MRP Exceptions, Safety Stock, Planning Calendar, and Rescheduling. - Defining and implementing concepts within forecasting and demand or supply planning, operations planning, inventory optimization etc. - MRP Planning based on Planning area and related configuration. - Expertise in Inventory and Inventory planning methodologies. - Integration experience with other modules - Familiar with Interfaces, ALE, IDOC - Be able to provide functional input on custom objects - Preferred candidates will have digital transformation expertise and experience delivering the modules in scope in large oil & gas industry participating in at least 1-2 end-to-end S/4HANA implementations - Must be able to engage with Business and IT stakeholders at multiple levels - Have strong experience and in-depth knowledge with respect to the changes required to migrate to S/4HANA, identify the gaps, articulate the business, process and systems impacts - Have experience in working with the Change Management team on developing the best change interventions and strategies to address gaps as well as functional changes - Must have proven experience in the cut-over processes from ECC to S/4HANA with Landscape Transformation experience also desirable - Must have experience in Fiori offering in the related functional area Start Date will be in October 2020! Please Apply Now! Whitehall Resources are leading ERP Recruitment specialist in the provision of SAP, Oracle & IT recruitment in the UK and Internationally. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
26/05/2020
Project-based
SAP MM (SRV, MRP, WM, Auto-ID) Consultant SAP MM (SRV, MRP, WM, Auto-ID) Consultant required by Whitehall Resources for a 12 Month project assignment with our client based in Riyadh, Saudi Arabia. Start Date: October 2020 End Date: September 2021 Location: Riyadh, Saudi Arabia Logistics - 3 Weeks on site, 1 Week remote Rate: Market Rates plus Visa & Expenses Skills/Experience Required: The MM Consultant should be an expert in all MM related areas and be able to understand business requirements and transform into new S/4HANA platform, explains system functionality, advise on required system configuration, support and troubleshoot during iterative cycles of testing and training. The MM Consultant shall meet or exceed the minimum qualifications set forth below: - English speaking and writing - Minimum of 8-10 years' experience in all related areas of SAP MM, WM/EWM and Auto-ID modules - Certified in MM module - Expert command in all Auto-ID areas - Expert command in Warehouse and Extended Warehouse areas - Experience in Transport Management areas - Expert command in services procurement including service entry sheets - Strong functional and Configuration experience in Material Master, Vendor Master, Purchase Requisitions, and Scheduling Agreements. - Inventory Management (Goods Movement, ABC analysis) Valuation and split valuation and Account Determination. Expertise in Inventory and Inventory planning methodologies. - Specialized in MRP & Forecasting - MRP: Auto PR/Planned orders from MRP, Forecasting, and MRP type/groups, Lot Size Methods, Planning strategies, MRP Exceptions, Safety Stock, Planning Calendar, and Rescheduling. - Defining and implementing concepts within forecasting and demand or supply planning, operations planning, inventory optimization etc. - MRP Planning based on Planning area and related configuration. - Expertise in Inventory and Inventory planning methodologies. - Integration experience with other modules - Familiar with Interfaces, ALE, IDOC - Be able to provide functional input on custom objects - Preferred candidates will have digital transformation expertise and experience delivering the modules in scope in large oil & gas industry participating in at least 1-2 end-to-end S/4HANA implementations - Must be able to engage with Business and IT stakeholders at multiple levels - Have strong experience and in-depth knowledge with respect to the changes required to migrate to S/4HANA, identify the gaps, articulate the business, process and systems impacts - Have experience in working with the Change Management team on developing the best change interventions and strategies to address gaps as well as functional changes - Must have proven experience in the cut-over processes from ECC to S/4HANA with Landscape Transformation experience also desirable - Must have experience in Fiori offering in the related functional area Start Date will be in October 2020! Please Apply Now! Whitehall Resources are leading ERP Recruitment specialist in the provision of SAP, Oracle & IT recruitment in the UK and Internationally. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
ICT Technical Architect - Warwickshire 66,400 Based in Hindlip, Leicestershire- Public Sector Salary IRO 66,471 - Perm Deadline 9th June 2020 The main purpose of the role is to define and govern how technical solutions are designed, configured, and implemented as the ICT technical design authority and a key stakeholder in an effective enterprise design practice.Manage and maintain the ICT technical architecture blueprint.Develop technical models and plans that identify opportunities for leveraging technology capability to benefit the client, in support of strategic business change initiatives and subsequent projects/programmes. Main Responsibilities: To be the professional lead for the development and documentation of the ICT Technical Strategy and associated roadmaps. To undertake the role of technical design authority for all ICT change. To ensure that the ICT architecture meets all the relevant industry/national standards and demonstrates consistency of design across all ICT related programmes and projects. To take responsibility for understanding strategic business requirements, collecting data, delivering analysis and recommending technical options. Collaborates with, and facilitates stakeholder groups to ensure the contribution of all relevant stakeholders is maximised. Identifying all potential technical risks and mitigation options to ensure the successful delivery of ICT solutions. To maintain a documented map of the current hardware, operating systems, licensing models, programming and networking solutions that are used and address where technologies are being duplicated or where they are being underutilised. Experience/Skills: To be educated to degree level (Level 6) or equivalent, or have substantial relevant knowledge gained from direct experience in complex ICT environments. ITIL Certification (Service Management), or equivalent framework experience. Project management methodology (eg PRINCE2). Formal specialist technical training in some of the following ICT systems; desktop, server, database, networks, telephony (or similar). Substantial knowledge of ICT enterprise architecture principles gained through significant experience of solutions delivery in similar size organisations. Demonstrate significant experience of designing and architecting technical solutions within in a large complex multi-faceted organisation. Ability to take the lead during meetings and help to drive governance and programme level boards with associated stakeholder management. Demonstrate ability to manage teams of key stakeholders and suppliers with the flexibility to adjust approach and style accordingly.Excellent people skills built on a combination of great listening, empathy, insight and intellect.
26/05/2020
Full time
ICT Technical Architect - Warwickshire 66,400 Based in Hindlip, Leicestershire- Public Sector Salary IRO 66,471 - Perm Deadline 9th June 2020 The main purpose of the role is to define and govern how technical solutions are designed, configured, and implemented as the ICT technical design authority and a key stakeholder in an effective enterprise design practice.Manage and maintain the ICT technical architecture blueprint.Develop technical models and plans that identify opportunities for leveraging technology capability to benefit the client, in support of strategic business change initiatives and subsequent projects/programmes. Main Responsibilities: To be the professional lead for the development and documentation of the ICT Technical Strategy and associated roadmaps. To undertake the role of technical design authority for all ICT change. To ensure that the ICT architecture meets all the relevant industry/national standards and demonstrates consistency of design across all ICT related programmes and projects. To take responsibility for understanding strategic business requirements, collecting data, delivering analysis and recommending technical options. Collaborates with, and facilitates stakeholder groups to ensure the contribution of all relevant stakeholders is maximised. Identifying all potential technical risks and mitigation options to ensure the successful delivery of ICT solutions. To maintain a documented map of the current hardware, operating systems, licensing models, programming and networking solutions that are used and address where technologies are being duplicated or where they are being underutilised. Experience/Skills: To be educated to degree level (Level 6) or equivalent, or have substantial relevant knowledge gained from direct experience in complex ICT environments. ITIL Certification (Service Management), or equivalent framework experience. Project management methodology (eg PRINCE2). Formal specialist technical training in some of the following ICT systems; desktop, server, database, networks, telephony (or similar). Substantial knowledge of ICT enterprise architecture principles gained through significant experience of solutions delivery in similar size organisations. Demonstrate significant experience of designing and architecting technical solutions within in a large complex multi-faceted organisation. Ability to take the lead during meetings and help to drive governance and programme level boards with associated stakeholder management. Demonstrate ability to manage teams of key stakeholders and suppliers with the flexibility to adjust approach and style accordingly.Excellent people skills built on a combination of great listening, empathy, insight and intellect.
SAP Project System (with IM) Consultant SAP Project System (with IM) Consultant required by Whitehall Resources for a 12 Month project assignment with our client based in Riyadh, Saudi Arabia. Start Date: October 2020 End Date: September 2021 Location: Riyadh, Saudi Arabia Logistics - 3 Weeks on site, 1 Week remote Rate: Market Rates plus Visa & Expenses Skills/Experience Required: The PS/IM Consultant should be able to understand business requirements and transform into new S/4HANA platform, explains system configuration, support and troubleshoot on iterative cycles of testing, training, knowledge transfer, and cutover. The PS/IM Consultant shall meet or exceed the minimum qualifications set forth below: - English speaking and writing - Minimum of 8-10 years' experience in relevant SAP module - Certified in PS module - Expert command in PS and IM areas - Integration experience with other modules - Familiar with Interfaces, ALE, IDOC - Be able to provide functional input on custom objects - Preferred candidates will have digital transformation expertise and experience delivering the modules in scope in large oil & gas industry participating in at least 1-2 end-to-end S/4HANA implementations - Must be able to engage with Business and IT stakeholders at multiple levels - Have strong experience and in-depth knowledge with respect to the changes required to migrate to S/4HANA, identify the gaps, articulate the business, process and systems impacts - Have experience in working with the Change Management team on developing the best change interventions and strategies to address gaps as well as functional changes - Must have proven experience in the cut-over processes from ECC to S/4HANA with Landscape Transformation experience also desirable - Must have experience in Fiori offering in the related functional area Start Date will be in October 2020! Please Apply Now! Whitehall Resources are leading ERP Recruitment specialist in the provision of SAP, Oracle & IT recruitment in the UK and Internationally. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
26/05/2020
Project-based
SAP Project System (with IM) Consultant SAP Project System (with IM) Consultant required by Whitehall Resources for a 12 Month project assignment with our client based in Riyadh, Saudi Arabia. Start Date: October 2020 End Date: September 2021 Location: Riyadh, Saudi Arabia Logistics - 3 Weeks on site, 1 Week remote Rate: Market Rates plus Visa & Expenses Skills/Experience Required: The PS/IM Consultant should be able to understand business requirements and transform into new S/4HANA platform, explains system configuration, support and troubleshoot on iterative cycles of testing, training, knowledge transfer, and cutover. The PS/IM Consultant shall meet or exceed the minimum qualifications set forth below: - English speaking and writing - Minimum of 8-10 years' experience in relevant SAP module - Certified in PS module - Expert command in PS and IM areas - Integration experience with other modules - Familiar with Interfaces, ALE, IDOC - Be able to provide functional input on custom objects - Preferred candidates will have digital transformation expertise and experience delivering the modules in scope in large oil & gas industry participating in at least 1-2 end-to-end S/4HANA implementations - Must be able to engage with Business and IT stakeholders at multiple levels - Have strong experience and in-depth knowledge with respect to the changes required to migrate to S/4HANA, identify the gaps, articulate the business, process and systems impacts - Have experience in working with the Change Management team on developing the best change interventions and strategies to address gaps as well as functional changes - Must have proven experience in the cut-over processes from ECC to S/4HANA with Landscape Transformation experience also desirable - Must have experience in Fiori offering in the related functional area Start Date will be in October 2020! Please Apply Now! Whitehall Resources are leading ERP Recruitment specialist in the provision of SAP, Oracle & IT recruitment in the UK and Internationally. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
Hays Specialist Recruitment
City, London, United Kingdom
Jira SME Atlassian SME Jira Lead/Atlassian SME - Greenfield Project - Financial Services Are you looking to get stuck into a greenfield project? Are you looking to take ownership of the entire Jira/Atlassian Platform? If yes, I am working with an increasing popular retail bank that is looking to redefine the way banking is done. This is a real opportunity to get involved on a completely greenfield project and help build something that will change banking as we know it. If you are a Jira/Atlassian SME, with experience with confluence and slack, this might be the next move for you! The Role As Jira/Atlassian SME you will play an integral role in supporting the Development team and Coordinating the massive project at hand: You will play a pivotal part in the streamlining and efficiency of the project by evaluating new tools to enhance workplace collaboration. A big part of the Collaboration Tooling specialist will be to work closely with users from all departments to ensure that our tools are used effectively You will be looking after the day-to-day maintenance activities of our Atlassian tools (ie User Management, Jira Project Management, and Confluence spaces & Pages Management). You will provide feedback on performance issues including possible causes and solutions. Provide help & training to users This is a fast-paced role which requires excellent communication and collaboration skills. You will also work with a range of third party suppliers and resolve enquires within a given SLA. As a Jira/Atlassian SME You will be highly organised, delivery focused, and able to work under pressure. The successful candidate will be an Atlassian expert and have an excellent working knowledge of both Jira, Confluence and Slack. You will be able to enable DevOps team to function in an agile methodology and utilize the Atlassian Toolset to its fullest potential You will be able to demonstrate previous experience working with technical teams to optimise their use of the tools. You will be responsible for the creation of new users and training for new starters You will set up Jira projects for new programmes, customise workflows, permissions and screens You will set up confluence spaces for new projects. Ensuring existing pages are up-to-date and functional Be comfortable in a dual leadership and technical position Requirements: Expertise using the Jira/Confluence/Slack applications. (Essential) Experience of the SCRUM Framework Experience Enabling Agile Teams What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/05/2020
Full time
Jira SME Atlassian SME Jira Lead/Atlassian SME - Greenfield Project - Financial Services Are you looking to get stuck into a greenfield project? Are you looking to take ownership of the entire Jira/Atlassian Platform? If yes, I am working with an increasing popular retail bank that is looking to redefine the way banking is done. This is a real opportunity to get involved on a completely greenfield project and help build something that will change banking as we know it. If you are a Jira/Atlassian SME, with experience with confluence and slack, this might be the next move for you! The Role As Jira/Atlassian SME you will play an integral role in supporting the Development team and Coordinating the massive project at hand: You will play a pivotal part in the streamlining and efficiency of the project by evaluating new tools to enhance workplace collaboration. A big part of the Collaboration Tooling specialist will be to work closely with users from all departments to ensure that our tools are used effectively You will be looking after the day-to-day maintenance activities of our Atlassian tools (ie User Management, Jira Project Management, and Confluence spaces & Pages Management). You will provide feedback on performance issues including possible causes and solutions. Provide help & training to users This is a fast-paced role which requires excellent communication and collaboration skills. You will also work with a range of third party suppliers and resolve enquires within a given SLA. As a Jira/Atlassian SME You will be highly organised, delivery focused, and able to work under pressure. The successful candidate will be an Atlassian expert and have an excellent working knowledge of both Jira, Confluence and Slack. You will be able to enable DevOps team to function in an agile methodology and utilize the Atlassian Toolset to its fullest potential You will be able to demonstrate previous experience working with technical teams to optimise their use of the tools. You will be responsible for the creation of new users and training for new starters You will set up Jira projects for new programmes, customise workflows, permissions and screens You will set up confluence spaces for new projects. Ensuring existing pages are up-to-date and functional Be comfortable in a dual leadership and technical position Requirements: Expertise using the Jira/Confluence/Slack applications. (Essential) Experience of the SCRUM Framework Experience Enabling Agile Teams What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role will be remote to start, then London. We are looking for a mid-level Marketing Cloud Specialist/Salesforce Developer (Marketing Cloud) to support our client's brand Digital Marketing teams and extend our digital marketing technology stack. The role is a mix of hands on technical support (Complex configuration, training/best practise share, database clarifications and AMP script/SQL coding) and supporting global strategic programs with Marketing Cloud expertise. This role is suitable for candidates with an in depth understanding of & passion for Marketing Cloud, looking to build more experience in strategic implementations on a global scale. The successful candidate will: * Provide technical expertise and scalable solutions for strategic, multi-brand projects * Build, test & implement complex configuration or coding to support projects & campaigns * Advise technical best practise for marketing campaigns * Promote system adoption through inhouse training, advertising external training & webinars and tips & tricks * Expand the capabilities of marketing Cloud by testing and implementing new functionality as it is released * Understand the brands' global marketing strategies & support brand Technical Marketing teams with ad-hoc queries & trouble-shooting * Work with the wider CRM & Data team to understand the CRM database and ensure that data is linked to marketing cloud appropriately * Promote designs, standards & processes to support efficient & repeatable marketing operations * Review Marketing Cloud reporting to ensure we stay within our contracted limits * Understand global marketing consent rules across multiple regions and assist compliance Skills Required: . Proven technical capability using Salesforce Sales and Marketing Cloud product suite and platform * Deep functional understanding of online marketing operations and processes * Curiosity and energy - ability to understand the customer's true pain points and apply solutions creatively to establish a differentiated architecture and solution * Ability to work as part of a team to solve technical problems in varied global environments * Ability to multi-task, work in a demanding team environment, understand and be responsive to customer needs, work under tight deadlines, work independently, and a willingness to take ownership of problems * Knowledge of SQL, HTML and AMPScript Please apply ASAP to be considered.
26/05/2020
Project-based
Role will be remote to start, then London. We are looking for a mid-level Marketing Cloud Specialist/Salesforce Developer (Marketing Cloud) to support our client's brand Digital Marketing teams and extend our digital marketing technology stack. The role is a mix of hands on technical support (Complex configuration, training/best practise share, database clarifications and AMP script/SQL coding) and supporting global strategic programs with Marketing Cloud expertise. This role is suitable for candidates with an in depth understanding of & passion for Marketing Cloud, looking to build more experience in strategic implementations on a global scale. The successful candidate will: * Provide technical expertise and scalable solutions for strategic, multi-brand projects * Build, test & implement complex configuration or coding to support projects & campaigns * Advise technical best practise for marketing campaigns * Promote system adoption through inhouse training, advertising external training & webinars and tips & tricks * Expand the capabilities of marketing Cloud by testing and implementing new functionality as it is released * Understand the brands' global marketing strategies & support brand Technical Marketing teams with ad-hoc queries & trouble-shooting * Work with the wider CRM & Data team to understand the CRM database and ensure that data is linked to marketing cloud appropriately * Promote designs, standards & processes to support efficient & repeatable marketing operations * Review Marketing Cloud reporting to ensure we stay within our contracted limits * Understand global marketing consent rules across multiple regions and assist compliance Skills Required: . Proven technical capability using Salesforce Sales and Marketing Cloud product suite and platform * Deep functional understanding of online marketing operations and processes * Curiosity and energy - ability to understand the customer's true pain points and apply solutions creatively to establish a differentiated architecture and solution * Ability to work as part of a team to solve technical problems in varied global environments * Ability to multi-task, work in a demanding team environment, understand and be responsive to customer needs, work under tight deadlines, work independently, and a willingness to take ownership of problems * Knowledge of SQL, HTML and AMPScript Please apply ASAP to be considered.
Harvey Nash IT Recruitment UK
London, United Kingdom
JIRA Application Support - Media - London - is looking for an experienced JIRA Support Specialist to join their team strong in administration, configuration and support of JIRA. Are you a technically adept IT 1st line support technician with knowledge of JIRA? If so my client, one of the biggest advertising agencies in the world, are looking for a bright, motivated and enthusiastic support specialist focused on JIRA application. You will provide 1st line support, user management and training to users of JIRA app across the enterprise. This willl include gathering requirements and escalate issues while working with both internal and external stakeholders, customize workflows for multiple projects and create custom fields, new issue types, workflow statuses, transitions, post-functions, file configurations, mandatory fields and workflow schemes. Experience and Skills Required: -Minimum 1 year of experience in administration, configuration and support of JIRA -Minimum 1 year of experience in an application support role working directly with application users -Good analytical and organizational skills -Ability to work well with user from different disciplines with varying degree of technical knowledge -Understanding of IT technology and service management -Customer orientated and focused on service quality -Proactive and creative in finding solutions if a challenge appears on the horizon -Attention to detail in gathering requirements from client and then addressing the same to the solution provider -Experience coordinating with European team and supporting them on various projects in JIRA -Experience with migrating of JIRA Issues smoothly from one instance to another If you have the above and are looking to collaborate on problem resolution, determine ways to optimize JIRA and use it at its best while assisting project level admin with managing setting and projects to support various EU locations then PLEASE APPLY NOW!
26/05/2020
JIRA Application Support - Media - London - is looking for an experienced JIRA Support Specialist to join their team strong in administration, configuration and support of JIRA. Are you a technically adept IT 1st line support technician with knowledge of JIRA? If so my client, one of the biggest advertising agencies in the world, are looking for a bright, motivated and enthusiastic support specialist focused on JIRA application. You will provide 1st line support, user management and training to users of JIRA app across the enterprise. This willl include gathering requirements and escalate issues while working with both internal and external stakeholders, customize workflows for multiple projects and create custom fields, new issue types, workflow statuses, transitions, post-functions, file configurations, mandatory fields and workflow schemes. Experience and Skills Required: -Minimum 1 year of experience in administration, configuration and support of JIRA -Minimum 1 year of experience in an application support role working directly with application users -Good analytical and organizational skills -Ability to work well with user from different disciplines with varying degree of technical knowledge -Understanding of IT technology and service management -Customer orientated and focused on service quality -Proactive and creative in finding solutions if a challenge appears on the horizon -Attention to detail in gathering requirements from client and then addressing the same to the solution provider -Experience coordinating with European team and supporting them on various projects in JIRA -Experience with migrating of JIRA Issues smoothly from one instance to another If you have the above and are looking to collaborate on problem resolution, determine ways to optimize JIRA and use it at its best while assisting project level admin with managing setting and projects to support various EU locations then PLEASE APPLY NOW!
Hays DT - Midlands
Nottinghamshire, United Kingdom
Mid and Senior Web Developers - Permanent - £45-70k DoE - North Nottinghamshire REMOTE WORKING AVAILABLE The Essentials C# ASP.NET MVC Microsoft SQL Server 2012+ T-SQL & Stored Procedures Javascript HTML 5/CSS What you'll need to succeed Experience within Agile Development teams The ability to create working code based on given requirements The ability to liaise with other technical teams The ability to uphold departmental standards A vast knowledge of developmental solutions The ability to identify and report issues appropriately What you'll get in return Any support or training required Strong opportunities for career progression Personal and professional development opportunities What you need to do now If you are interested in permanent positions within a successful commercial development team, please send me an email with your most up to date CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/05/2020
Full time
Mid and Senior Web Developers - Permanent - £45-70k DoE - North Nottinghamshire REMOTE WORKING AVAILABLE The Essentials C# ASP.NET MVC Microsoft SQL Server 2012+ T-SQL & Stored Procedures Javascript HTML 5/CSS What you'll need to succeed Experience within Agile Development teams The ability to create working code based on given requirements The ability to liaise with other technical teams The ability to uphold departmental standards A vast knowledge of developmental solutions The ability to identify and report issues appropriately What you'll get in return Any support or training required Strong opportunities for career progression Personal and professional development opportunities What you need to do now If you are interested in permanent positions within a successful commercial development team, please send me an email with your most up to date CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Welwyn Garden City, Hertfordshire, United Kingdom
Technical Consultant - Hosting, Web Apps, Cloud, VMware - £40,000 - £50,000 - Hertfordshire IIS/MySQL/NGINX Web Apps/Web Security/Web Hosting/Web Services E-commerce Azure VMware Networking This is a superb position and a great opportunity to join a fast paced, fast growing IT Services and Solution Provider in a Presales position. Position is a technical engineer/consultant position, splitting your time around 70% project work, 30% support The leadership team are brilliant and this is one of the best places in the industry for training/development whilst working on some of the best most exciting projects the space has to offer. You'll be responsible for the delivery element of technical solutions and interface with the wider consultancy team to ensure that project delivery is consistent and follows best practice throughout the business. You will be focusing on hosting, web apps, cloud and virtualisation technologies specifically knowledge of MySQL, IIS, NGINX, Azure, VMware, Networking. Projects range from small to large. Limitless amount of opportunity! Key Responsibilities: - Experience deploying and migrating to Microsoft Cloud solutions for demos and interactive sessions - Leading meetings and project definition workshops for customer engagements - Low level design, project delivery and implementation - High level technical understanding and communication skills - Build tailored designs for specific customers around cost models - Support sales teams with technical overviews and take ownership of cloud strategy from a technical perspective Multi award winning boutique services and solutions provider and a super opportunity for a hungry, passionate individual to join the fast growing team Please hit the button to Apply and/or call Jimmy Hearne at InfraView for further info.
26/05/2020
Full time
Technical Consultant - Hosting, Web Apps, Cloud, VMware - £40,000 - £50,000 - Hertfordshire IIS/MySQL/NGINX Web Apps/Web Security/Web Hosting/Web Services E-commerce Azure VMware Networking This is a superb position and a great opportunity to join a fast paced, fast growing IT Services and Solution Provider in a Presales position. Position is a technical engineer/consultant position, splitting your time around 70% project work, 30% support The leadership team are brilliant and this is one of the best places in the industry for training/development whilst working on some of the best most exciting projects the space has to offer. You'll be responsible for the delivery element of technical solutions and interface with the wider consultancy team to ensure that project delivery is consistent and follows best practice throughout the business. You will be focusing on hosting, web apps, cloud and virtualisation technologies specifically knowledge of MySQL, IIS, NGINX, Azure, VMware, Networking. Projects range from small to large. Limitless amount of opportunity! Key Responsibilities: - Experience deploying and migrating to Microsoft Cloud solutions for demos and interactive sessions - Leading meetings and project definition workshops for customer engagements - Low level design, project delivery and implementation - High level technical understanding and communication skills - Build tailored designs for specific customers around cost models - Support sales teams with technical overviews and take ownership of cloud strategy from a technical perspective Multi award winning boutique services and solutions provider and a super opportunity for a hungry, passionate individual to join the fast growing team Please hit the button to Apply and/or call Jimmy Hearne at InfraView for further info.
Fruition IT Resources Limited
Leeds, Yorkshire, United Kingdom
Software Developer; Python Important Ethical Tech Projects Fruition IT is working in an exclusive partnership with a rapidly expanding consultancy. The company is going through major growth and searching for multiple Software Engineers at all levels who want to work for an ethical company with high values and an excellent track record of investing in staff through training and new tooling. To support this growth they're looking for a software engineer with Python expertise. The company is well established with a loyal and expanding customer base. They operate across Consultancy, DevOps and Product Development. They have immediate needs for Python Developers who can be a specialist within Python using cloud technology (AWS) and you can cross train into different coding languages like C#. The Developers will also be working within a DevOps environment. A perfect engineer for them would be someone willing to learn new coding languages with expertise of working with a DevOps environment looking after whole solutions from start to finish. The project you will be working on is one of the largest tech projects in the UK and very rewarding. If this sounds like an ideal role for you please apply now.
26/05/2020
Full time
Software Developer; Python Important Ethical Tech Projects Fruition IT is working in an exclusive partnership with a rapidly expanding consultancy. The company is going through major growth and searching for multiple Software Engineers at all levels who want to work for an ethical company with high values and an excellent track record of investing in staff through training and new tooling. To support this growth they're looking for a software engineer with Python expertise. The company is well established with a loyal and expanding customer base. They operate across Consultancy, DevOps and Product Development. They have immediate needs for Python Developers who can be a specialist within Python using cloud technology (AWS) and you can cross train into different coding languages like C#. The Developers will also be working within a DevOps environment. A perfect engineer for them would be someone willing to learn new coding languages with expertise of working with a DevOps environment looking after whole solutions from start to finish. The project you will be working on is one of the largest tech projects in the UK and very rewarding. If this sounds like an ideal role for you please apply now.
Michael Bailey Associates - UK Contracts
Zug, Zug, Switzerland
My client is a product-based company which specialises in healthcare engineering and manufacturing industry. They are an international company, headquartered in Switzerland. At the moment, as they are expanding, they are looking to hire an IT Infrastructure Specialist (Network) for a role of a permanent nature. Your responsibilities Ensuring the best planning, justification, acquisition and implementation of the IT infrastructure Operating the IT infrastructure consisting of computing Servers and peripheral equipment, and data and voice network services including storage management, backup and recovery of them Optimizing operations and support structures to create an efficient and effective IT infrastructure covering responsible area Monitoring the performance of the IT Network Infrastructure Coordinating component replacements with suppliers and other teams to limit interruptions Planning and execution of trainings for world-wide 1st and 2nd level Service Desks, creation of training documentation and general documentation Your qualifications: Solid experience in installing, configuring, maintaining and troubleshooting SMB and corporate networks Reviewing security architecture, Firewall configurations, IDS/IPS and security controls for new and proposed systems Advanced experience with VLANs, MPLS, TCP/IP, DHCP, DNS, BGP, etc. Familiarity with Aruba, Checkpoint, etc. As a member of them you will be working with the best infrastructure team. They are also offering a competitive salary accompanied by an attractive bonus scheme. In addition, you will be working for a company with an international impact which is now at their highest success. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
26/05/2020
Full time
My client is a product-based company which specialises in healthcare engineering and manufacturing industry. They are an international company, headquartered in Switzerland. At the moment, as they are expanding, they are looking to hire an IT Infrastructure Specialist (Network) for a role of a permanent nature. Your responsibilities Ensuring the best planning, justification, acquisition and implementation of the IT infrastructure Operating the IT infrastructure consisting of computing Servers and peripheral equipment, and data and voice network services including storage management, backup and recovery of them Optimizing operations and support structures to create an efficient and effective IT infrastructure covering responsible area Monitoring the performance of the IT Network Infrastructure Coordinating component replacements with suppliers and other teams to limit interruptions Planning and execution of trainings for world-wide 1st and 2nd level Service Desks, creation of training documentation and general documentation Your qualifications: Solid experience in installing, configuring, maintaining and troubleshooting SMB and corporate networks Reviewing security architecture, Firewall configurations, IDS/IPS and security controls for new and proposed systems Advanced experience with VLANs, MPLS, TCP/IP, DHCP, DNS, BGP, etc. Familiarity with Aruba, Checkpoint, etc. As a member of them you will be working with the best infrastructure team. They are also offering a competitive salary accompanied by an attractive bonus scheme. In addition, you will be working for a company with an international impact which is now at their highest success. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
RPA Engineer/Robotic process automation Engineer Required Freelance 6 month Project! A leading end customer is looking for a RPA Engineer/Robotic process automation Engineer to join them on a 6 month freelance prjoect based in North Brabant. MUST SPEAK FLUENT DUTCH! Job description The first successes with Robotics were achieved in 2019, with the team being further expanded in 2020. As an Engineer RPA you are the construction expert in the field of Robotics RPA. You are part of the Robotics Agile team and contribute from your experience in developing RPA robots. You strive for the best solution for customer and bank and know how to substantiate your ideas. The focus is on developing new robot processes and contributing to the sharing of knowledge within the team (Engineers and Process Analysts). Your activities are as follows: Working in an Agile/Scrum organized environment Test new robot processes for technical feasibility elaborate (customer) processes in a proposal for RPA process design Building, testing and putting RPA robot processes into production Disclosing information from unstructured sources (eg PDF customer documents, email) Analyzing robot failure and making improvement proposals Drafting improvement proposals for development, management, release and knowledge management Collaborate with other technical specialists - such as in the field of Artificial Intelligence Supporting and guiding Robot Engineers in training Job requirements HBO working and thinking level Minimum 4 years of work experience at the intersection of business and IT in an Agile environment Knowledge of how technology can be designed efficiently, scalable and maintenance-free Experience with building RPA robots (preferably: Kofax RPA tooling) Experience with web techniques (HTML, Javascript) Experience with robotization/automation through REST APIs Experience with the use of databases/SQL Experience with extracting information from unstructured data is an advantage (think: Filters, Regular Expressions, data wrangling, Kofax DTS) Experience with programming (eg Python) is an advantage Green belt certification is an advantage APPLY NOW! RPA Engineer/Robotic process automation Engineer ITHR Group is acting as an Employment Business in relation to this vacancy. ITHR Group is an Equal Opportunities employer; we welcome applicants from all backgrounds.
26/05/2020
Project-based
RPA Engineer/Robotic process automation Engineer Required Freelance 6 month Project! A leading end customer is looking for a RPA Engineer/Robotic process automation Engineer to join them on a 6 month freelance prjoect based in North Brabant. MUST SPEAK FLUENT DUTCH! Job description The first successes with Robotics were achieved in 2019, with the team being further expanded in 2020. As an Engineer RPA you are the construction expert in the field of Robotics RPA. You are part of the Robotics Agile team and contribute from your experience in developing RPA robots. You strive for the best solution for customer and bank and know how to substantiate your ideas. The focus is on developing new robot processes and contributing to the sharing of knowledge within the team (Engineers and Process Analysts). Your activities are as follows: Working in an Agile/Scrum organized environment Test new robot processes for technical feasibility elaborate (customer) processes in a proposal for RPA process design Building, testing and putting RPA robot processes into production Disclosing information from unstructured sources (eg PDF customer documents, email) Analyzing robot failure and making improvement proposals Drafting improvement proposals for development, management, release and knowledge management Collaborate with other technical specialists - such as in the field of Artificial Intelligence Supporting and guiding Robot Engineers in training Job requirements HBO working and thinking level Minimum 4 years of work experience at the intersection of business and IT in an Agile environment Knowledge of how technology can be designed efficiently, scalable and maintenance-free Experience with building RPA robots (preferably: Kofax RPA tooling) Experience with web techniques (HTML, Javascript) Experience with robotization/automation through REST APIs Experience with the use of databases/SQL Experience with extracting information from unstructured data is an advantage (think: Filters, Regular Expressions, data wrangling, Kofax DTS) Experience with programming (eg Python) is an advantage Green belt certification is an advantage APPLY NOW! RPA Engineer/Robotic process automation Engineer ITHR Group is acting as an Employment Business in relation to this vacancy. ITHR Group is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Easton Haines Consultancy
Newport, Gwent, United Kingdom
Senior Network Consultant Network Consultant required for a senior technical role in which you will be responsible for the successful delivery of high availability Network services to both internal and external customers. A good mix of the following skills and experience is essential: Cisco CCNA or equivalent experience/accreditation F5 CA and/or F5 CTS LTM, ASM Sound experience of enterprise networks Routing Protocols - BGP, OSPF Recent experience with Extreme Networks LAN Switching equipment Excellent understanding of Local Area Switching and Routing Network Design Installation, Configuration and Support Structured Data Cabling installations Avaya Communication Manager experience VOIP troubleshooting Ability to create complex meaningful network diagrams using Visio Understanding and configuration of WAN and VPN technologies Understanding and configuration of Network and Telephony Security Principles Any of the following would also be a bonus: VMWare Distributed Switch Installation, Configuration and Management Linux experience Selenium experience Vyatta/VyOS Brocade Fibre Switching Administration Solarwinds NPM Configuration Juniper MX Router Configuration and Administration Checkpoint Firewall Administration Reward In return, you will receive a salary of between £40,000 and £50,000 plus, the opportunity to join an on-call rota with a generous remuneration and paid overtime, a 6% contributory pension scheme and on completion of the probationary period, you will have access to a flexible benefits plan which includes: Training & Development, regular coaching from your Manager Pension Contribution (plus salary sacrifice option) Private Medical Insurance Discretionary bonus scheme Generous holiday entitlement plus buy more through Flex Benefits scheme Life Assurance A flexible benefits scheme (eg childcare vouchers, Dental cover) Performance Reviews and support with development needs A modern office and supportive culture A fun Sports and Social program (free membership) An active Charity and CSR program Easton Haines Consultancy is a specialist recruitment business for the IT industry. No terminology in the advertisement is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary or contract vacancies we are acting as an Employment business. Please note that, unfortunately, due to the high level of applications, we are only able to respond to those candidates whose CVs match the job requirements. Please also note that by applying for this role, you give Easton Haines the authority to process your data for this particular position and also to send you details of other suitable opportunities. Our Privacy Policy can be viewed on our website.
22/05/2020
Full time
Senior Network Consultant Network Consultant required for a senior technical role in which you will be responsible for the successful delivery of high availability Network services to both internal and external customers. A good mix of the following skills and experience is essential: Cisco CCNA or equivalent experience/accreditation F5 CA and/or F5 CTS LTM, ASM Sound experience of enterprise networks Routing Protocols - BGP, OSPF Recent experience with Extreme Networks LAN Switching equipment Excellent understanding of Local Area Switching and Routing Network Design Installation, Configuration and Support Structured Data Cabling installations Avaya Communication Manager experience VOIP troubleshooting Ability to create complex meaningful network diagrams using Visio Understanding and configuration of WAN and VPN technologies Understanding and configuration of Network and Telephony Security Principles Any of the following would also be a bonus: VMWare Distributed Switch Installation, Configuration and Management Linux experience Selenium experience Vyatta/VyOS Brocade Fibre Switching Administration Solarwinds NPM Configuration Juniper MX Router Configuration and Administration Checkpoint Firewall Administration Reward In return, you will receive a salary of between £40,000 and £50,000 plus, the opportunity to join an on-call rota with a generous remuneration and paid overtime, a 6% contributory pension scheme and on completion of the probationary period, you will have access to a flexible benefits plan which includes: Training & Development, regular coaching from your Manager Pension Contribution (plus salary sacrifice option) Private Medical Insurance Discretionary bonus scheme Generous holiday entitlement plus buy more through Flex Benefits scheme Life Assurance A flexible benefits scheme (eg childcare vouchers, Dental cover) Performance Reviews and support with development needs A modern office and supportive culture A fun Sports and Social program (free membership) An active Charity and CSR program Easton Haines Consultancy is a specialist recruitment business for the IT industry. No terminology in the advertisement is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary or contract vacancies we are acting as an Employment business. Please note that, unfortunately, due to the high level of applications, we are only able to respond to those candidates whose CVs match the job requirements. Please also note that by applying for this role, you give Easton Haines the authority to process your data for this particular position and also to send you details of other suitable opportunities. Our Privacy Policy can be viewed on our website.
Network IT Recruitment
Milton Keynes, Buckinghamshire, United Kingdom
An experienced Incident Analyst is now sought by a global specialist services Organisation. Working alongside and in partnership with a vibrant service desk function. You will act as the point of contact for all major incidents (75%), acting as the point od escalation for the Service Desk Analysts, whilst also taking responsibility for change management (25%) As the Incident Analyst you will build good working relationships with IT teams, customers and third party systems and support providers. Ensuring they are kept up to date on the progress of major incident resolutions and change requests. Ensuring that they are working to service level agreements and KPI's are met and that all change and major incident calls are closed effectively. Finally it is key to this role that the Incident Analyst plays a leading role in establishing a cycle of continuous improvement and process review. Essential experience for the Incident Analyst: - Demonstrable experience in providing excellent IT support for a networked, multi -location business - Proven experience of managing Major Incidents effectively - Some commercial experience in Change Management - Experience of working to agreed timescales and targets - Experience of prioritising customer requests and dealing with escalation processes - Able to plan and schedule your workload - Exceptional interpersonal skills. Technical knowledge required for the Incident Analyst - Experience of supporting and using Windows desktop operating systems - Administration of Microsoft Active Directory - Microsoft Desktop applications - Windows operating systems - Some experience of AS400 systems would be fantastic The Incident Analyst will be offered a starting salary of £30,000 - £32,000 + Company benefits (pension, healthcare, 23 days holiday, rewards scheme) + remote on-call allowance and excellent training and development opportunities.
22/05/2020
Full time
An experienced Incident Analyst is now sought by a global specialist services Organisation. Working alongside and in partnership with a vibrant service desk function. You will act as the point of contact for all major incidents (75%), acting as the point od escalation for the Service Desk Analysts, whilst also taking responsibility for change management (25%) As the Incident Analyst you will build good working relationships with IT teams, customers and third party systems and support providers. Ensuring they are kept up to date on the progress of major incident resolutions and change requests. Ensuring that they are working to service level agreements and KPI's are met and that all change and major incident calls are closed effectively. Finally it is key to this role that the Incident Analyst plays a leading role in establishing a cycle of continuous improvement and process review. Essential experience for the Incident Analyst: - Demonstrable experience in providing excellent IT support for a networked, multi -location business - Proven experience of managing Major Incidents effectively - Some commercial experience in Change Management - Experience of working to agreed timescales and targets - Experience of prioritising customer requests and dealing with escalation processes - Able to plan and schedule your workload - Exceptional interpersonal skills. Technical knowledge required for the Incident Analyst - Experience of supporting and using Windows desktop operating systems - Administration of Microsoft Active Directory - Microsoft Desktop applications - Windows operating systems - Some experience of AS400 systems would be fantastic The Incident Analyst will be offered a starting salary of £30,000 - £32,000 + Company benefits (pension, healthcare, 23 days holiday, rewards scheme) + remote on-call allowance and excellent training and development opportunities.
Skillbase Group Ltd
Rennes, Ille-et-Vilaine, France
Linux Specialist (Fibre, API, FMS, RTU, NTP, DNS, Linux, Docker, selinux, auditd, nmap, nessus, IP, LVM, RAID, NFS) We are searching for a Linux specialist who is able to perform the integration of a Management Solution which sits on a Linux platform (FMS) into a customer Telco environment. Having your base in Rennes France you will work with the customer teams to correctly design the integration of our Management solution, evaluate all IT rules to be adapted and finalise the integration by deploying system and E2E testing. You will also assist customer's team in understanding their existing workflow and design, understanding all possible issues, discussing and agreeing on responsible party for fixing the issue (ex : gaps in API) and then submit them to our R&D. You will ensure a good daily communication with the customer teams as the POC between the team in France and our customer. The candidate should have a good knowledge of network management solutions based on Linux acquired through technical training and several years of practical experience. Daily duties to consist of: 1. Support for FMS solution Integration to the customer environment 2. Support & facilitate overall design activities (customer SI ) 3. POC between R&D, Architect and Customer 4. Act as a Fiber management solution expert (RTU, architecture, Key fiber metrics such as length, e2e loss, dB/km, .., Alarm creation) 5. Trouble shoot all possible integration issues for our FMS solution in the customer network (Network performance, System and pre-requisite issues ) 6. Good understanding of the solution impact, capacity to quickly solve issues (NTP configuration, DNS issues, supervision and centralized log need..) 7. Reporting and good analytics level. Document all aspects of the solution and customized parts. 8. Good communication skills in meetings, conferences and presentations are also required. 9. Ensure planning and required steps are fully respected * Technical skills Linux Skills o Overall knowledge of Linux Environment and major components (docker is mandatory) o Linux Security skills (ex: selinux, auditd, nmap, nessus) o IP Configuration (route creation, iptables, masquerading, dhcp, DNS, NTP, Firewall) o Performance management (inter site bandwith) o Storage LVM, RAID, NFS, o Scripting bash Dashboards & KPIs creation Web Technology skills o API Rest o HTTP, SSL, Websocket, OAuth Services to be performed in Rennes France with some travel to the customer premises in the UK. Languages: English and French. Training: Training provided on in house FMS tool
22/05/2020
Project-based
Linux Specialist (Fibre, API, FMS, RTU, NTP, DNS, Linux, Docker, selinux, auditd, nmap, nessus, IP, LVM, RAID, NFS) We are searching for a Linux specialist who is able to perform the integration of a Management Solution which sits on a Linux platform (FMS) into a customer Telco environment. Having your base in Rennes France you will work with the customer teams to correctly design the integration of our Management solution, evaluate all IT rules to be adapted and finalise the integration by deploying system and E2E testing. You will also assist customer's team in understanding their existing workflow and design, understanding all possible issues, discussing and agreeing on responsible party for fixing the issue (ex : gaps in API) and then submit them to our R&D. You will ensure a good daily communication with the customer teams as the POC between the team in France and our customer. The candidate should have a good knowledge of network management solutions based on Linux acquired through technical training and several years of practical experience. Daily duties to consist of: 1. Support for FMS solution Integration to the customer environment 2. Support & facilitate overall design activities (customer SI ) 3. POC between R&D, Architect and Customer 4. Act as a Fiber management solution expert (RTU, architecture, Key fiber metrics such as length, e2e loss, dB/km, .., Alarm creation) 5. Trouble shoot all possible integration issues for our FMS solution in the customer network (Network performance, System and pre-requisite issues ) 6. Good understanding of the solution impact, capacity to quickly solve issues (NTP configuration, DNS issues, supervision and centralized log need..) 7. Reporting and good analytics level. Document all aspects of the solution and customized parts. 8. Good communication skills in meetings, conferences and presentations are also required. 9. Ensure planning and required steps are fully respected * Technical skills Linux Skills o Overall knowledge of Linux Environment and major components (docker is mandatory) o Linux Security skills (ex: selinux, auditd, nmap, nessus) o IP Configuration (route creation, iptables, masquerading, dhcp, DNS, NTP, Firewall) o Performance management (inter site bandwith) o Storage LVM, RAID, NFS, o Scripting bash Dashboards & KPIs creation Web Technology skills o API Rest o HTTP, SSL, Websocket, OAuth Services to be performed in Rennes France with some travel to the customer premises in the UK. Languages: English and French. Training: Training provided on in house FMS tool
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Manchester, Lancashire, United Kingdom
Third Line Support - Citrix - Manchester - £40,000 - £42,000 + OT + superb training - 3rd Line Support - Citrix technologies are ESSENTIAL - Knowledge of VMware and Microsoft stack beneficial You'll be responsible for day to day support issues my clients customers face. Working within a team of 10 highly skilled technical support engineers based full time in Manchester, working remotely. Looking for an experienced Citrix Support Engineer to work for a top tier, leading IT Solutions Provider. This position is ideal for a hungry, highly motivated senior Support Engineer who wants a clear roadmap into project engineer through to consultancy. Your Responsibilities: - Escalation point for 1st, 2nd line support - Support of a Citrix environment - Cover 3rd line level on calls and tickets that come through, resolving tickets within SLA agreements. - Escalating high priority tickets to Infrastructure Support Specialist. - Respond to alerts as required including testing, debugging and troubleshooting and provide detailed information on the nature of issues encountered. - Complete initial diagnosis of all incidents and either resolve to the customers satisfaction using documented procedures and processes You will be focused around providing 3rd line remote support out of their Manchester office. For a leading Managed service provider with exceptional opportunities for growth and development within a close knit and knowledgeable team. One of Citrix's top partners, getting the heads up on new projects and technologies coming through. This is a super position which will allow you to progress through the ranks at a superb business at a rapid rate Please hit the button to Apply and/or email Jimmy Hearne at InfraView for further info.
22/05/2020
Full time
Third Line Support - Citrix - Manchester - £40,000 - £42,000 + OT + superb training - 3rd Line Support - Citrix technologies are ESSENTIAL - Knowledge of VMware and Microsoft stack beneficial You'll be responsible for day to day support issues my clients customers face. Working within a team of 10 highly skilled technical support engineers based full time in Manchester, working remotely. Looking for an experienced Citrix Support Engineer to work for a top tier, leading IT Solutions Provider. This position is ideal for a hungry, highly motivated senior Support Engineer who wants a clear roadmap into project engineer through to consultancy. Your Responsibilities: - Escalation point for 1st, 2nd line support - Support of a Citrix environment - Cover 3rd line level on calls and tickets that come through, resolving tickets within SLA agreements. - Escalating high priority tickets to Infrastructure Support Specialist. - Respond to alerts as required including testing, debugging and troubleshooting and provide detailed information on the nature of issues encountered. - Complete initial diagnosis of all incidents and either resolve to the customers satisfaction using documented procedures and processes You will be focused around providing 3rd line remote support out of their Manchester office. For a leading Managed service provider with exceptional opportunities for growth and development within a close knit and knowledgeable team. One of Citrix's top partners, getting the heads up on new projects and technologies coming through. This is a super position which will allow you to progress through the ranks at a superb business at a rapid rate Please hit the button to Apply and/or email Jimmy Hearne at InfraView for further info.
