One of my client is urgently hiring for a Chapter Lead - Service Operation Manager and it's a fully onsite job . Please send a copy of your CV if you would like to apply. Title: Chapter Lead - Service Operation Manager Location: Luxembourg, Luxembourg Duration: 12 months freelance contract Job type: Fully Onsite *Must be a EU Citizen* We are seeking an experienced and dynamic Service Operation Manager (SOM) to oversee the operational chapter for the client, which is responsible for delivering IT services from datacenter activities to public cloud Middleware platforms. You will lead a team of 140 members and play a crucial role in ensuring that operations run efficiently, timely, and in accordance with client expectations. Key Qualifications: Experience: 8+ years of experience in IT service operations, with at least 3+ years in a leadership role managing large teams (100+ members). Technical Knowledge: Familiarity with datacenter operations, public cloud infrastructure, and Middleware platforms. Understanding of cloud services and related technologies is essential. SAFe/Agile Expertise: Experience working in agile environments (preferably SAFe) and an understanding of vertical (service-oriented) and horizontal (function-oriented) team structures. Leadership Skills: Proven ability to lead, motivate, and develop large teams, with a focus on delivering high-quality IT services. Communication: Excellent verbal and written communication skills, capable of interfacing with both technical staff and senior management, as well as clients. Problem-Solving: Strong analytical skills to resolve complex issues quickly and efficiently. Customer-Focused: Ability to maintain and strengthen customer relationships, ensuring the highest level of satisfaction with the services provided. Education: Bachelor's degree in Information Technology, Computer Science, or related field preferred. Key Responsibilities: Operational Leadership: Take overall responsibility for the daily operations, ensuring that services are delivered in alignment with contractual agreements and performance standards. Team Management: Lead and manage a team of 140, including overseeing staffing, performance management, and the professional development of team members. Coordination & Communication: Maintain consistent communication with Cosmos project management, staff, and stakeholders to ensure seamless operational execution. Service Delivery: Ensure that all operational activities remain on track and are delivered on time, adhering to agreed SLAs and quality metrics. Customer Support: Act as the primary point of contact for the customer (DIGIT) for all operational support needs, fostering strong client relationships. Continuous Improvement: Implement strategies and processes to improve efficiency, scalability, and service quality across operations. Staffing & Resource Management: Track staffing requirements and manage the hiring process for the operations team, ensuring the chapter is adequately resourced at all times. Incident & Problem Management: Ensure proper handling of incidents and problems to minimize service interruptions and resolve issues promptly.
04/10/2024
Project-based
One of my client is urgently hiring for a Chapter Lead - Service Operation Manager and it's a fully onsite job . Please send a copy of your CV if you would like to apply. Title: Chapter Lead - Service Operation Manager Location: Luxembourg, Luxembourg Duration: 12 months freelance contract Job type: Fully Onsite *Must be a EU Citizen* We are seeking an experienced and dynamic Service Operation Manager (SOM) to oversee the operational chapter for the client, which is responsible for delivering IT services from datacenter activities to public cloud Middleware platforms. You will lead a team of 140 members and play a crucial role in ensuring that operations run efficiently, timely, and in accordance with client expectations. Key Qualifications: Experience: 8+ years of experience in IT service operations, with at least 3+ years in a leadership role managing large teams (100+ members). Technical Knowledge: Familiarity with datacenter operations, public cloud infrastructure, and Middleware platforms. Understanding of cloud services and related technologies is essential. SAFe/Agile Expertise: Experience working in agile environments (preferably SAFe) and an understanding of vertical (service-oriented) and horizontal (function-oriented) team structures. Leadership Skills: Proven ability to lead, motivate, and develop large teams, with a focus on delivering high-quality IT services. Communication: Excellent verbal and written communication skills, capable of interfacing with both technical staff and senior management, as well as clients. Problem-Solving: Strong analytical skills to resolve complex issues quickly and efficiently. Customer-Focused: Ability to maintain and strengthen customer relationships, ensuring the highest level of satisfaction with the services provided. Education: Bachelor's degree in Information Technology, Computer Science, or related field preferred. Key Responsibilities: Operational Leadership: Take overall responsibility for the daily operations, ensuring that services are delivered in alignment with contractual agreements and performance standards. Team Management: Lead and manage a team of 140, including overseeing staffing, performance management, and the professional development of team members. Coordination & Communication: Maintain consistent communication with Cosmos project management, staff, and stakeholders to ensure seamless operational execution. Service Delivery: Ensure that all operational activities remain on track and are delivered on time, adhering to agreed SLAs and quality metrics. Customer Support: Act as the primary point of contact for the customer (DIGIT) for all operational support needs, fostering strong client relationships. Continuous Improvement: Implement strategies and processes to improve efficiency, scalability, and service quality across operations. Staffing & Resource Management: Track staffing requirements and manage the hiring process for the operations team, ensuring the chapter is adequately resourced at all times. Incident & Problem Management: Ensure proper handling of incidents and problems to minimize service interruptions and resolve issues promptly.
We are looking for a 2nd Line Support/Bespoke for CTIS (Clinical Trial Information System) to work for multinational client in Amsterdam - Start Date: 01/12/2024 - Duration: 31/12/2025, extensions possible - Location of work: 100% offsite - Remotely Candidate should be citizen of member states of the European Union (EU nationality) Task description: Resolution of Incidents and Service requests. Administer day-to-day operations to satisfy continuity of service, recovery, security and performance needs. Application troubleshooting, deployments, minor configuration changes. End-to-end infrastructure/application monitoring. Job requirements: Bachelor degree of 3 years attested by a diploma, in Computer Science; Proven IT Support Analyst/Service Desk experience of minimum 4 years; Proven Application Developer Experience Experience with: ITSM Tools (Jira or Service Now), Oracle/SQL, IAM (AD, Azure AD or any other Identity Access Management tools), Java, JavaScript, Office Tools (Excel, Word); Additional experience: System administration (Roles and permissions) SQL Developer (Any similar tool) XML Security certificate types SAP Functional and Basis Service Now Professional Certificates/Trainings: ITIL V4 XML Java Java Message Service (JMS) JavaScript J2EE JSP/JSF MS .Net Oracle DBA OBIEE Visual Basic 6 PL/SQL SQL SAP (EHP7, Netweaver, etc) Flex Documentum Filemaker PhP Informatica (MDM) Cascading Style Sheets (CSS) VBA - MS Word templates MS Intune MS defender MS Windows setup, configuration, troubleshooting Windows Scripting languages - eg PowerShell Microsoft 365 administration and development Document management and MS SharePoint Service Now ITSM and DevOps administration Cloud services administration (Azure, AWS, Google, Oracle) Strong communications skills; English is mandatory (minimum level B2); Experience in communicating in English with non-native English speakers; Ability to provide support over the phone; excellent phone conversation skills, professional demeanour; Good organizational skills and the ability to work responsibly with or without direct supervision; Team player with a willingness to offer and provide help to non-technical users; Ability to build good and strong relationships with the End-User base Ability to work in unusual situations, flexibility and a willingness to undertake tasks not directly related to the job description; Ability to exercise patience and to remain composed and professional always and especially when under pressure ; Ability to handle a constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times; infeurope is a Luxembourg-based IT service provider, designing, developing and managing multilingual information and documentary systems in many application areas and business sectors. For more than 38 years we have delivered IT systems and solutions.
04/10/2024
Project-based
We are looking for a 2nd Line Support/Bespoke for CTIS (Clinical Trial Information System) to work for multinational client in Amsterdam - Start Date: 01/12/2024 - Duration: 31/12/2025, extensions possible - Location of work: 100% offsite - Remotely Candidate should be citizen of member states of the European Union (EU nationality) Task description: Resolution of Incidents and Service requests. Administer day-to-day operations to satisfy continuity of service, recovery, security and performance needs. Application troubleshooting, deployments, minor configuration changes. End-to-end infrastructure/application monitoring. Job requirements: Bachelor degree of 3 years attested by a diploma, in Computer Science; Proven IT Support Analyst/Service Desk experience of minimum 4 years; Proven Application Developer Experience Experience with: ITSM Tools (Jira or Service Now), Oracle/SQL, IAM (AD, Azure AD or any other Identity Access Management tools), Java, JavaScript, Office Tools (Excel, Word); Additional experience: System administration (Roles and permissions) SQL Developer (Any similar tool) XML Security certificate types SAP Functional and Basis Service Now Professional Certificates/Trainings: ITIL V4 XML Java Java Message Service (JMS) JavaScript J2EE JSP/JSF MS .Net Oracle DBA OBIEE Visual Basic 6 PL/SQL SQL SAP (EHP7, Netweaver, etc) Flex Documentum Filemaker PhP Informatica (MDM) Cascading Style Sheets (CSS) VBA - MS Word templates MS Intune MS defender MS Windows setup, configuration, troubleshooting Windows Scripting languages - eg PowerShell Microsoft 365 administration and development Document management and MS SharePoint Service Now ITSM and DevOps administration Cloud services administration (Azure, AWS, Google, Oracle) Strong communications skills; English is mandatory (minimum level B2); Experience in communicating in English with non-native English speakers; Ability to provide support over the phone; excellent phone conversation skills, professional demeanour; Good organizational skills and the ability to work responsibly with or without direct supervision; Team player with a willingness to offer and provide help to non-technical users; Ability to build good and strong relationships with the End-User base Ability to work in unusual situations, flexibility and a willingness to undertake tasks not directly related to the job description; Ability to exercise patience and to remain composed and professional always and especially when under pressure ; Ability to handle a constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times; infeurope is a Luxembourg-based IT service provider, designing, developing and managing multilingual information and documentary systems in many application areas and business sectors. For more than 38 years we have delivered IT systems and solutions.
Database Administrator Location: Brighton Job Type: Full-time Salary: £40,000 - £47,000 per annum plus benefits. We are looking for a Database Administrator to join our client in Brighton. The successful candidate will be responsible for the development, management, and support of the university's business systems and databases, which are vital to our IT infrastructure. This role requires a reliable and secure approach to integrated business-critical systems, processes, and information, along with line management responsibilities. Day to Day of the Role: Create, maintain, support, and develop the databases and technical infrastructure underpinning Business Systems applications. Perform database administration tasks, including software and system upgrades, monitoring database activity, optimising performance, and forecasting future resource needs. Ensure databases are protected by effective support and maintenance activities, including backup and recovery routines, and business continuity and disaster recovery plans. Design and implement new application services, liaising with third parties and IT colleagues to meet technical and operational standards. Manage complex technical integrations across multiple systems, ensuring secure and reliable data integration between business applications. Provide expert advice on database and integration technologies to senior management. Resolve specialist-level database and integration problems affecting mission-critical services. Act as a technical lead for the full life cycle of university services, including project management responsibilities. Participate in the Change Advisory Board and the IT Major Incident Team. Required Skills & Qualifications: Extensive knowledge and skills in database administration of MS SQL Server and Oracle databases. Proficiency in Oracle PL/SQL and SQL Server T-SQL. Familiarity with application installation on Linux and Windows environments. Understanding of Application Server technologies, including Java. Experience with enterprise integration techniques. Awareness of security and data protection policies. Skilled in managing application upgrades and problem-solving. Excellent communication skills and technical documentation writing. Business analysis, project management, and change management skills. Up-to-date knowledge of computing methods, tools, and systems. Team player with a strong sense of customer service. Time management skills and the ability to meet deadlines. Insight into the needs and priorities of students and staff in Higher Education. Qualifications: Degree or equivalent professional experience in a similar role. Professional certification in MCDBA, OCA, OCP, MCSE, or equivalent experience. Experience: Substantial experience in database administration within a MS SQL Server and Oracle environment. Experience in technical change implementation and systems integration. Experience managing incidents affecting critical services. Experience with enterprise reporting tools and management information systems. Effective communication with various stakeholders and third-party suppliers. Experience in a service-oriented IT environment within an ITIL framework. Benefits: Competitive salary package. Opportunities for professional development and certification. Supportive team environment. Access to university facilities and resources.
04/10/2024
Full time
Database Administrator Location: Brighton Job Type: Full-time Salary: £40,000 - £47,000 per annum plus benefits. We are looking for a Database Administrator to join our client in Brighton. The successful candidate will be responsible for the development, management, and support of the university's business systems and databases, which are vital to our IT infrastructure. This role requires a reliable and secure approach to integrated business-critical systems, processes, and information, along with line management responsibilities. Day to Day of the Role: Create, maintain, support, and develop the databases and technical infrastructure underpinning Business Systems applications. Perform database administration tasks, including software and system upgrades, monitoring database activity, optimising performance, and forecasting future resource needs. Ensure databases are protected by effective support and maintenance activities, including backup and recovery routines, and business continuity and disaster recovery plans. Design and implement new application services, liaising with third parties and IT colleagues to meet technical and operational standards. Manage complex technical integrations across multiple systems, ensuring secure and reliable data integration between business applications. Provide expert advice on database and integration technologies to senior management. Resolve specialist-level database and integration problems affecting mission-critical services. Act as a technical lead for the full life cycle of university services, including project management responsibilities. Participate in the Change Advisory Board and the IT Major Incident Team. Required Skills & Qualifications: Extensive knowledge and skills in database administration of MS SQL Server and Oracle databases. Proficiency in Oracle PL/SQL and SQL Server T-SQL. Familiarity with application installation on Linux and Windows environments. Understanding of Application Server technologies, including Java. Experience with enterprise integration techniques. Awareness of security and data protection policies. Skilled in managing application upgrades and problem-solving. Excellent communication skills and technical documentation writing. Business analysis, project management, and change management skills. Up-to-date knowledge of computing methods, tools, and systems. Team player with a strong sense of customer service. Time management skills and the ability to meet deadlines. Insight into the needs and priorities of students and staff in Higher Education. Qualifications: Degree or equivalent professional experience in a similar role. Professional certification in MCDBA, OCA, OCP, MCSE, or equivalent experience. Experience: Substantial experience in database administration within a MS SQL Server and Oracle environment. Experience in technical change implementation and systems integration. Experience managing incidents affecting critical services. Experience with enterprise reporting tools and management information systems. Effective communication with various stakeholders and third-party suppliers. Experience in a service-oriented IT environment within an ITIL framework. Benefits: Competitive salary package. Opportunities for professional development and certification. Supportive team environment. Access to university facilities and resources.
About Ekco Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments. In a few words, we take businesses to the cloud and back! We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland. The role We are seeking a highly skilled SharePoint Expert to join our dynamic team and provide out-of-hours support for our SharePoint cloud environment. As a SharePoint Expert, you will be responsible for the design, implementation, customization, and support of SharePoint solutions for our clients. Your expertise in SharePoint will be instrumental in optimizing collaboration and enhancing business processes, while ensuring minimal disruption to daily operations. The successful candidate will have a deep understanding of SharePoint capabilities and best practices, and will be available to work during evenings, weekends, and holidays as required. Key Responsibilities Design and develop SharePoint solutions, including site architecture, workflows, and customizations, primarily during out-of-hours periods. Customize SharePoint cloud environments using out-of-the-box features and other customization tools, while adhering to best practices and minimizing impact on end-users. Collaborate with clients and stakeholders to gather requirements and translate them into technical specifications, and schedule implementation during non-business hours. Lead weekly meetings and present demonstrations of SharePoint outlining its Pros and Cons to clients. Implement security measures and configure access controls to ensure data integrity and privacy during out-of-hours maintenance windows. Troubleshoot and resolve SharePoint-related issues, including performance, content management, and user access, outside regular working hours. Provide end-user training and support on SharePoint functionality and usage, outside standard business hours as needed. Stay up-to-date with the latest SharePoint trends, features, and best practices, and implement changes during non-business hours. Assist in the migration of existing content and applications to SharePoint cloud environments during designated maintenance windows. Collaborate with internal IT teams and external vendors to integrate SharePoint with other business systems during out-of-hours periods. Monitor and optimize SharePoint cloud performance and scalability, primarily during evenings, weekends, and holidays. Document SharePoint configurations, procedures, and guidelines, including updates made during non-business hours. Key Requirements Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent work experience). Proven experience as a SharePoint Developer, Administrator, or similar role, including out-of-hours support. In-depth knowledge of SharePoint Online (Office 365) and SharePoint cloud environments. Strong understanding of SharePoint capabilities, architecture, and security model. Proficiency in customizing SharePoint sites and pages using web parts, workflows, and other customization tools, while minimizing disruption to end-users. Experience with SharePoint migrations usings tools such as ShareGate, upgrades, and content management during designated maintenance windows. Familiarity with SharePoint add-ins, apps, and third-party tools. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment, including during non-business hours. SharePoint certifications (eg, Microsoft Certified: SharePoint Developer, Microsoft Certified: SharePoint Administrator) are a plus. Benefits/Perks Time off - 25 days leave + public holidays x1 day Birthday leave per year Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice EkcOlympics - a global activity for fun! Learning & development - Unlimited access to Pluralsight learning platform A lot of responsibilities & opportunities to grow (also internationally) Why Ekco Microsoft's 2023 Rising Star Security Partner of the year VMware & Veeam top partner status Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging We recognise the value of internal mobility and encourage opportunities for internal development & progression Flexible working with a family friendly focus are at the core of our company values
04/10/2024
About Ekco Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments. In a few words, we take businesses to the cloud and back! We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland. The role We are seeking a highly skilled SharePoint Expert to join our dynamic team and provide out-of-hours support for our SharePoint cloud environment. As a SharePoint Expert, you will be responsible for the design, implementation, customization, and support of SharePoint solutions for our clients. Your expertise in SharePoint will be instrumental in optimizing collaboration and enhancing business processes, while ensuring minimal disruption to daily operations. The successful candidate will have a deep understanding of SharePoint capabilities and best practices, and will be available to work during evenings, weekends, and holidays as required. Key Responsibilities Design and develop SharePoint solutions, including site architecture, workflows, and customizations, primarily during out-of-hours periods. Customize SharePoint cloud environments using out-of-the-box features and other customization tools, while adhering to best practices and minimizing impact on end-users. Collaborate with clients and stakeholders to gather requirements and translate them into technical specifications, and schedule implementation during non-business hours. Lead weekly meetings and present demonstrations of SharePoint outlining its Pros and Cons to clients. Implement security measures and configure access controls to ensure data integrity and privacy during out-of-hours maintenance windows. Troubleshoot and resolve SharePoint-related issues, including performance, content management, and user access, outside regular working hours. Provide end-user training and support on SharePoint functionality and usage, outside standard business hours as needed. Stay up-to-date with the latest SharePoint trends, features, and best practices, and implement changes during non-business hours. Assist in the migration of existing content and applications to SharePoint cloud environments during designated maintenance windows. Collaborate with internal IT teams and external vendors to integrate SharePoint with other business systems during out-of-hours periods. Monitor and optimize SharePoint cloud performance and scalability, primarily during evenings, weekends, and holidays. Document SharePoint configurations, procedures, and guidelines, including updates made during non-business hours. Key Requirements Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent work experience). Proven experience as a SharePoint Developer, Administrator, or similar role, including out-of-hours support. In-depth knowledge of SharePoint Online (Office 365) and SharePoint cloud environments. Strong understanding of SharePoint capabilities, architecture, and security model. Proficiency in customizing SharePoint sites and pages using web parts, workflows, and other customization tools, while minimizing disruption to end-users. Experience with SharePoint migrations usings tools such as ShareGate, upgrades, and content management during designated maintenance windows. Familiarity with SharePoint add-ins, apps, and third-party tools. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment, including during non-business hours. SharePoint certifications (eg, Microsoft Certified: SharePoint Developer, Microsoft Certified: SharePoint Administrator) are a plus. Benefits/Perks Time off - 25 days leave + public holidays x1 day Birthday leave per year Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice EkcOlympics - a global activity for fun! Learning & development - Unlimited access to Pluralsight learning platform A lot of responsibilities & opportunities to grow (also internationally) Why Ekco Microsoft's 2023 Rising Star Security Partner of the year VMware & Veeam top partner status Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging We recognise the value of internal mobility and encourage opportunities for internal development & progression Flexible working with a family friendly focus are at the core of our company values
NO SPONSORSHIP 2nd Shift - Production Server/Desktop Administration - UC4 Scheduler 2nd Shift: Tuesday-Saturday (2:30pm-11pm cst) The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. You would be a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Primary Duties and Responsibilities Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Employing first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Technical Skills Working knowledge of ITIL principles Understands technical monitoring and metrics Sophisticated understanding of enterprising technology Understanding of Scheduling (UC4/Control-M) Network Unix/Linux Windows Storage Mainframe MQ (stop/start/recycle) Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Bachelor's degree 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 5+ years working knowledge of an open systems scheduling product (UC4). 3 + years work knowledge of cloud environment DevOps experience desired but not required.
04/10/2024
Full time
NO SPONSORSHIP 2nd Shift - Production Server/Desktop Administration - UC4 Scheduler 2nd Shift: Tuesday-Saturday (2:30pm-11pm cst) The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. You would be a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Primary Duties and Responsibilities Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Employing first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Technical Skills Working knowledge of ITIL principles Understands technical monitoring and metrics Sophisticated understanding of enterprising technology Understanding of Scheduling (UC4/Control-M) Network Unix/Linux Windows Storage Mainframe MQ (stop/start/recycle) Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Bachelor's degree 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 5+ years working knowledge of an open systems scheduling product (UC4). 3 + years work knowledge of cloud environment DevOps experience desired but not required.
NO SPONSORSHIP 2nd Shift - Production Server/Desktop Administration - UC4 Scheduler 2nd Shift: Tuesday-Saturday (2:30pm-11pm cst) The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. You would be a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Primary Duties and Responsibilities Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Employing first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Technical Skills Working knowledge of ITIL principles Understands technical monitoring and metrics Sophisticated understanding of enterprising technology Understanding of Scheduling (UC4/Control-M) Network Unix/Linux Windows Storage Mainframe MQ (stop/start/recycle) Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Bachelor's degree 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 5+ years working knowledge of an open systems scheduling product (UC4). 3 + years work knowledge of cloud environment DevOps experience desired but not required.
03/10/2024
Full time
NO SPONSORSHIP 2nd Shift - Production Server/Desktop Administration - UC4 Scheduler 2nd Shift: Tuesday-Saturday (2:30pm-11pm cst) The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. You would be a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Primary Duties and Responsibilities Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Employing first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Technical Skills Working knowledge of ITIL principles Understands technical monitoring and metrics Sophisticated understanding of enterprising technology Understanding of Scheduling (UC4/Control-M) Network Unix/Linux Windows Storage Mainframe MQ (stop/start/recycle) Mature understanding of the relationship between software and hardware Knowledge of Clearing and Finance industry Knowledge of Application life cycle and deployment Bachelor's degree 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 5+ years working knowledge of an open systems scheduling product (UC4). 3 + years work knowledge of cloud environment DevOps experience desired but not required.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud/Kubernetes Engineering. This director will be leading a team of 8 engineers, and they will be focused on AWS cloud, Kubernetes, containerization, and automation. This Director needs to be able to incorporate applications into the cloud/Kubernetes. This director needs to be technical and grew up very hands on technically. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. you'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. you'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including Firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
03/10/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud/Kubernetes Engineering. This director will be leading a team of 8 engineers, and they will be focused on AWS cloud, Kubernetes, containerization, and automation. This Director needs to be able to incorporate applications into the cloud/Kubernetes. This director needs to be technical and grew up very hands on technically. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. you'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. you'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including Firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
FPSG have an exciting permanent opportunity for an Engineer to become part of a highly regarded 24/7 Support Service team at our Client's site in Central Scotland. This is your chance to become a key member of the shift Team in providing advanced, out of hours technical expertise, working with Solaris/AIX Servers round the clock, ensuring full availability through providing the highest level of support possible. We are keen to hear from Engineers with experience in optimising processes for improved efficiency, increasing customer satisfaction, whilst enhancing your own skills and those of the colleagues you will work closely with you're your shifts will see you and the other Engineers being responsible for working with customers through troubleshooting, monitoring and enhancing solutions, with a focus on customer experience. Strong Team working mentality is crucial, as all members of the Team work together to maintain Service Level Agreements and deliver against customer KPIs. This position will be based in Central Scotland and the shift pattern can be discussed at application stage to ensure this can balance well for all parties, as the Team provide full coverage on a crucial 24hr per day operation. What does the role involve? Delivering unparalleled customer service and being a reliable go-to for the organisation outside of core business hours. Your Team will be covering the emergency support hours, 24 hours per day, 7 days a week. Providing remediation for security vulnerabilities highlighted by the compliance Team, you will also be supporting in DR tests across multiple virtual platforms. You will organise your day to perform scheduled planned change work outside of core business hours & be involved with the setup, configuration, and support of both Linux & Windows Servers There's always opportunity to demonstrate your innovative side by sharing your ideas and contributing to the development of new & improved products. There are a plethora of technologies you will love to get involved with, so learning new skills and ways to work with new technology & skilled colleagues is a constant opportunity in the role. Essential Job Functions: * Providing technical support in infrastructure services, responding to issues and assisting in tasks. * Contributing to the implementation of infrastructure projects and assignments. * Monitoring & troubleshooting infrastructure systems, ensuring reliability and performance. * Working with the Team to enhance infrastructure effectiveness & address technical challenges. * Supporting the development of infrastructure documentation, including incident logs and configuration records. * Applying sound technical knowledge to address infrastructure-related challenges. * Following established best practices & standards in infrastructure service delivery. * Utilising technical skills to address infrastructure issues & incidents. Basic levels of Qualifications: * Minimum level of Bachelor's degree in a relevant field or equivalent combination of education and experience (Any higher levels of education in a relevant area are useful but not essential) * Demonstrate relevant work experience in industry, with time spent performing in a similar role * Proven experience in Infrastructure Technology analysis * Proficiencies in Data analysis and Technical knowledge * A continuous learner that stays abreast with industry knowledge & technology Next Steps: If this sounds appealing for your next career step, please send your CV over immediately to arrange for a call with FPSG to discuss your skills, experience & circumstances. We regret to advise that there are no Visa sponsorship opportunities with this role, and remote working is not possible due to the on-site need within the 24/7 obligations. Rewards packages are excellent, and the shift allowance & other earning potential all contributes towards a fantastic opportunity to work with a top, top employer in a welcoming & challenging environment. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
03/10/2024
Full time
FPSG have an exciting permanent opportunity for an Engineer to become part of a highly regarded 24/7 Support Service team at our Client's site in Central Scotland. This is your chance to become a key member of the shift Team in providing advanced, out of hours technical expertise, working with Solaris/AIX Servers round the clock, ensuring full availability through providing the highest level of support possible. We are keen to hear from Engineers with experience in optimising processes for improved efficiency, increasing customer satisfaction, whilst enhancing your own skills and those of the colleagues you will work closely with you're your shifts will see you and the other Engineers being responsible for working with customers through troubleshooting, monitoring and enhancing solutions, with a focus on customer experience. Strong Team working mentality is crucial, as all members of the Team work together to maintain Service Level Agreements and deliver against customer KPIs. This position will be based in Central Scotland and the shift pattern can be discussed at application stage to ensure this can balance well for all parties, as the Team provide full coverage on a crucial 24hr per day operation. What does the role involve? Delivering unparalleled customer service and being a reliable go-to for the organisation outside of core business hours. Your Team will be covering the emergency support hours, 24 hours per day, 7 days a week. Providing remediation for security vulnerabilities highlighted by the compliance Team, you will also be supporting in DR tests across multiple virtual platforms. You will organise your day to perform scheduled planned change work outside of core business hours & be involved with the setup, configuration, and support of both Linux & Windows Servers There's always opportunity to demonstrate your innovative side by sharing your ideas and contributing to the development of new & improved products. There are a plethora of technologies you will love to get involved with, so learning new skills and ways to work with new technology & skilled colleagues is a constant opportunity in the role. Essential Job Functions: * Providing technical support in infrastructure services, responding to issues and assisting in tasks. * Contributing to the implementation of infrastructure projects and assignments. * Monitoring & troubleshooting infrastructure systems, ensuring reliability and performance. * Working with the Team to enhance infrastructure effectiveness & address technical challenges. * Supporting the development of infrastructure documentation, including incident logs and configuration records. * Applying sound technical knowledge to address infrastructure-related challenges. * Following established best practices & standards in infrastructure service delivery. * Utilising technical skills to address infrastructure issues & incidents. Basic levels of Qualifications: * Minimum level of Bachelor's degree in a relevant field or equivalent combination of education and experience (Any higher levels of education in a relevant area are useful but not essential) * Demonstrate relevant work experience in industry, with time spent performing in a similar role * Proven experience in Infrastructure Technology analysis * Proficiencies in Data analysis and Technical knowledge * A continuous learner that stays abreast with industry knowledge & technology Next Steps: If this sounds appealing for your next career step, please send your CV over immediately to arrange for a call with FPSG to discuss your skills, experience & circumstances. We regret to advise that there are no Visa sponsorship opportunities with this role, and remote working is not possible due to the on-site need within the 24/7 obligations. Rewards packages are excellent, and the shift allowance & other earning potential all contributes towards a fantastic opportunity to work with a top, top employer in a welcoming & challenging environment. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
Lead Technical Consultant required for a leading SaaS organisation who specialise in Fintech. The company, based in Altrincham are a software house with modern, data driven software solutions who are looking for a Lead Technical Consultant to join the team. They've grown a lot over the last few years and this role has come around due to further growth and success. As a company, they're committed to staying ahead of the curve and have a suite of very successful software products, working with clients in both the private and public sectors including household names like Royal London, Next and Tesco. They are looking for someone with experience of working on prem and in the cloud. In an ideal world, you'll have experience of Windows, Linux and AWS. You'll be responsible for leading a team of 2 with the aim of potentially growing this in the future, so prior experience of this would be ideal. This role is also customer facing, so they are looking for someone that has prior experience of this or at least comfortable doing this, they are looking for someone who will challenge and improve the current ways of thinking. Key Responsibilities: * Support tickets * Troubleshooting * Log Analysis * Onboarding of New Customer * Automating there Current on Prem System * Problem Management - Tracking Priority 1 Tickets - Trends Requirements: * Strong Windows Experience * Strong Linux Experience * AWS experience (Bonus) The company are based on the outskirts of Manchester and have a flexible hybrid working policy. The expected days in the office are flexible and can vary week to week. One week you may be expected in on consecutive days and the next week none at all. Regarding salary they are willing to pay up to £55,000 for the right candidate. In terms of benefits, they have a bonus of up to 10%, strong pension, private medical, life assurance and more. If it sounds of interest, please apply here or get in touch with Paul McGovern from Cathcart Technology
03/10/2024
Full time
Lead Technical Consultant required for a leading SaaS organisation who specialise in Fintech. The company, based in Altrincham are a software house with modern, data driven software solutions who are looking for a Lead Technical Consultant to join the team. They've grown a lot over the last few years and this role has come around due to further growth and success. As a company, they're committed to staying ahead of the curve and have a suite of very successful software products, working with clients in both the private and public sectors including household names like Royal London, Next and Tesco. They are looking for someone with experience of working on prem and in the cloud. In an ideal world, you'll have experience of Windows, Linux and AWS. You'll be responsible for leading a team of 2 with the aim of potentially growing this in the future, so prior experience of this would be ideal. This role is also customer facing, so they are looking for someone that has prior experience of this or at least comfortable doing this, they are looking for someone who will challenge and improve the current ways of thinking. Key Responsibilities: * Support tickets * Troubleshooting * Log Analysis * Onboarding of New Customer * Automating there Current on Prem System * Problem Management - Tracking Priority 1 Tickets - Trends Requirements: * Strong Windows Experience * Strong Linux Experience * AWS experience (Bonus) The company are based on the outskirts of Manchester and have a flexible hybrid working policy. The expected days in the office are flexible and can vary week to week. One week you may be expected in on consecutive days and the next week none at all. Regarding salary they are willing to pay up to £55,000 for the right candidate. In terms of benefits, they have a bonus of up to 10%, strong pension, private medical, life assurance and more. If it sounds of interest, please apply here or get in touch with Paul McGovern from Cathcart Technology
Web Applications Support Analyst (fully remote) - Win/Linux, SQL, ServiceNow, ITIL. Fully remote position The Company & role: Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency. As the Technical IT Product Support specialist, providing remote support, maintaining & monitoring solutions and supporting Live Applications, escalating/handing over to the internal DevOps and Development teams, if required. Please Note: The role will be working a 6am to 6pm shift, operating on a "4 on, 4 off" basis, as the team provides 24/7, year-round coverage for their clients. Each working period consists of four shifts of 12 hours, followed by a break of four shifts. *Applicants MUST HAVE 2-3+ years of supporting Web Applications (SaaS, bespoke development etc), it is not a Technical Infrastructure or Servce Desk role*. Technical skills & experience for the IT Product Support role: Minimum 3 years experience in supporting Web Applications, Linux &/or Windows, software. installation, troubleshooting, with the ability to analyse system logs. Strong, process-driven approach. Support on-premise, cloud and hybrid infrastructure environments. Experience/knowledge working with CRM or ITSM tools such as Zendesk or ServiceNow. Familiarity/knowledge of DevOps and Agile methodologies (Nice to have). Experience of using SQL (Queries, Tables etc). Previous experience of working in ITIL environments (Qualifications are a bonus). The company offers a fully-remote working environment (occasional office visits will be required for training, product familiarisation, and support activities, at an office nearest to you in either Derby, Milton Keynes or London), with a base salary range of £30-£35K, depending on experience and a great benefits package including: 25 days holidays rising to 27 days per annum after 3 years, Pension plan, Private healthcare, Group Life Assurance, Income Protection cover, Free eye tests and flu vaccine vouchers for all staff, Cycle to Work scheme for bikes, Interest-free rail season ticket loan. Please apply now for a comprehensive specification on the position: Web Applications Support Analyst (fully remote) - Win/Linux, SQL, ServiceNow, ITIL.
03/10/2024
Full time
Web Applications Support Analyst (fully remote) - Win/Linux, SQL, ServiceNow, ITIL. Fully remote position The Company & role: Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency. As the Technical IT Product Support specialist, providing remote support, maintaining & monitoring solutions and supporting Live Applications, escalating/handing over to the internal DevOps and Development teams, if required. Please Note: The role will be working a 6am to 6pm shift, operating on a "4 on, 4 off" basis, as the team provides 24/7, year-round coverage for their clients. Each working period consists of four shifts of 12 hours, followed by a break of four shifts. *Applicants MUST HAVE 2-3+ years of supporting Web Applications (SaaS, bespoke development etc), it is not a Technical Infrastructure or Servce Desk role*. Technical skills & experience for the IT Product Support role: Minimum 3 years experience in supporting Web Applications, Linux &/or Windows, software. installation, troubleshooting, with the ability to analyse system logs. Strong, process-driven approach. Support on-premise, cloud and hybrid infrastructure environments. Experience/knowledge working with CRM or ITSM tools such as Zendesk or ServiceNow. Familiarity/knowledge of DevOps and Agile methodologies (Nice to have). Experience of using SQL (Queries, Tables etc). Previous experience of working in ITIL environments (Qualifications are a bonus). The company offers a fully-remote working environment (occasional office visits will be required for training, product familiarisation, and support activities, at an office nearest to you in either Derby, Milton Keynes or London), with a base salary range of £30-£35K, depending on experience and a great benefits package including: 25 days holidays rising to 27 days per annum after 3 years, Pension plan, Private healthcare, Group Life Assurance, Income Protection cover, Free eye tests and flu vaccine vouchers for all staff, Cycle to Work scheme for bikes, Interest-free rail season ticket loan. Please apply now for a comprehensive specification on the position: Web Applications Support Analyst (fully remote) - Win/Linux, SQL, ServiceNow, ITIL.
Systems Administrator - Join Our Luxembourg-Based Team We are excited to offer a unique opportunity for a talented Systems Administrator to join our dedicated team supporting major European Institutions in Luxembourg. This role is crucial for maintaining and optimizing our VMware NSX platform, which runs Linux virtual machines integral to the court's operations. As a Systems Administrator, you will ensure the smooth operation of our IT infrastructure, playing a key role in maintaining system stability, security, and compliance with the Service Level Agreement (SLA). This position demands a proactive individual with a strong technical background and the ability to work effectively in a high-stakes environment. Experience Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Over 5 years of experience in systems administration, particularly with VMware NSX and Linux environments. Proficiency in managing Linux-based systems, including advanced command-line operations and Scripting. Experience in implementing and managing security protocols, ensuring system compliance with industry standards. Familiarity with backup and disaster recovery processes in virtualized environments. Fluent English, with strong communication skills. Key Responsibilities: Manage, configure, and maintain the VMware NSX platform and Linux virtual machines. Perform routine system maintenance, including software updates and patch management. Monitor system performance and troubleshoot issues to ensure optimal operation. Implement and enforce security protocols, ensuring compliance with the SLA and organizational standards. Develop and maintain comprehensive documentation for system configurations and procedures. Provide technical support and resolve issues related to both hardware and software. Why Join Us? Work on high-profile projects with a prestigious European institution. Be part of a collaborative team of IT professionals in a dynamic environment. Competitive salary and comprehensive benefits package. Opportunities for professional growth and development within a leading IT solutions provider. To apply for this role, please share your English Europass CV quoting reference BBH1660 .
03/10/2024
Full time
Systems Administrator - Join Our Luxembourg-Based Team We are excited to offer a unique opportunity for a talented Systems Administrator to join our dedicated team supporting major European Institutions in Luxembourg. This role is crucial for maintaining and optimizing our VMware NSX platform, which runs Linux virtual machines integral to the court's operations. As a Systems Administrator, you will ensure the smooth operation of our IT infrastructure, playing a key role in maintaining system stability, security, and compliance with the Service Level Agreement (SLA). This position demands a proactive individual with a strong technical background and the ability to work effectively in a high-stakes environment. Experience Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Over 5 years of experience in systems administration, particularly with VMware NSX and Linux environments. Proficiency in managing Linux-based systems, including advanced command-line operations and Scripting. Experience in implementing and managing security protocols, ensuring system compliance with industry standards. Familiarity with backup and disaster recovery processes in virtualized environments. Fluent English, with strong communication skills. Key Responsibilities: Manage, configure, and maintain the VMware NSX platform and Linux virtual machines. Perform routine system maintenance, including software updates and patch management. Monitor system performance and troubleshoot issues to ensure optimal operation. Implement and enforce security protocols, ensuring compliance with the SLA and organizational standards. Develop and maintain comprehensive documentation for system configurations and procedures. Provide technical support and resolve issues related to both hardware and software. Why Join Us? Work on high-profile projects with a prestigious European institution. Be part of a collaborative team of IT professionals in a dynamic environment. Competitive salary and comprehensive benefits package. Opportunities for professional growth and development within a leading IT solutions provider. To apply for this role, please share your English Europass CV quoting reference BBH1660 .
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud/Kubernetes Engineering. This director will be leading a team of 8 engineers, and they will be focused on AWS cloud, Kubernetes, containerization, and automation. This Director needs to be able to incorporate applications into the cloud/Kubernetes. This director needs to be technical and grew up very hands on technically. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. you'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. you'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including Firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
03/10/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Director, Cloud/Kubernetes Engineering. This director will be leading a team of 8 engineers, and they will be focused on AWS cloud, Kubernetes, containerization, and automation. This Director needs to be able to incorporate applications into the cloud/Kubernetes. This director needs to be technical and grew up very hands on technically. Responsibilities: In this role, you'll focus on growing and retaining extraordinary engineers and managers, and you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. you'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. you'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks. Manage a team Qualifications: Bachelor's degree and six years of relevant experience, or a Master's degree and three years of relevant experience AWS Solution Architect Associate/Professional Certification 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Masterful communication skills and the ability to convey ideas and information effectively across internal and external groups, at all levels of the organization. An ability to get into the details when necessary to support execution and remove roadblocks that are holding the team back, and the judgment to know when not to. Basic understanding of operating systems, including Linux. Deep understanding of AWS services, with a strong focus on platform services and core services. Functional understanding of security, compliance, and controls and their implementation within the cloud. Functional understanding of cloud networking principles, including Firewalls, VPCs, secure gateways and more. Functional understanding of containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Basic understanding of good delivery practices and continual integration and improvement. Agile/Lean background for projects and project delivery. Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery. Advanced cloud strategic capability and delivery deep understanding. Advanced security segmentation and controls deep understanding. Advanced automation principles and modern cloud design.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
02/10/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
Head of Cloud Operations - UK Based Hertfordshire/Nottinghamshire - £70-90K DOE - Hybrid/Remote Currently seeking a Head of Cloud Operations to lead a team of cloud engineers (12) in creating and supporting an integrated suite of operational tools. These tools will effectively manage the capacity, performance, and availability of production services across diverse cloud environments. The Role The Head of Cloud Ops is charged with designing, deploying & supporting cloud infrastructure services. The ideal candidate must have an "emotional quotient" commensurate with the requirement to effectively manage tremendous change at all levels of the organisation and built trust in the team. Technical responsibilities of this position involve designing, building, and deploying an integrated suite of operational tools to manage the capacity, performance, availability, and cost of our production services. Accountable for developing processes & toolsets needed to support the audit/compliance needs of applications and will work to provide Tier 3 technical support. Must Haves: Ability guiding more junior team members. Expertise in cloud technologies (AWS). Manage enterprise systems environments, including installing packages and automating systems functions. Skills and experience with source code control systems such as Git, SVN, etc. Python Scripting, Unix Shell & Powershell. Strong understanding of Windows, Linux, & IP Networking, including routing, DNS, Firewalls & load balancers. Hands-on experience with Docker, Kubernetes & container orchestration. Ability to think horizontally and work collaboratively to solve problems & design and implement robust solutions. Ability and willingness to openly and transparently communicate ideas. Strong independent and collaborative problem-solving skills: example areas include the ability to research and select appropriate technologies and approaches for inclusion in the environment in a timely fashion. Head of Cloud Operations - UK Based Hertfordshire/Nottinghamshire - £70-90K DOE - Hybrid/Remote
02/10/2024
Full time
Head of Cloud Operations - UK Based Hertfordshire/Nottinghamshire - £70-90K DOE - Hybrid/Remote Currently seeking a Head of Cloud Operations to lead a team of cloud engineers (12) in creating and supporting an integrated suite of operational tools. These tools will effectively manage the capacity, performance, and availability of production services across diverse cloud environments. The Role The Head of Cloud Ops is charged with designing, deploying & supporting cloud infrastructure services. The ideal candidate must have an "emotional quotient" commensurate with the requirement to effectively manage tremendous change at all levels of the organisation and built trust in the team. Technical responsibilities of this position involve designing, building, and deploying an integrated suite of operational tools to manage the capacity, performance, availability, and cost of our production services. Accountable for developing processes & toolsets needed to support the audit/compliance needs of applications and will work to provide Tier 3 technical support. Must Haves: Ability guiding more junior team members. Expertise in cloud technologies (AWS). Manage enterprise systems environments, including installing packages and automating systems functions. Skills and experience with source code control systems such as Git, SVN, etc. Python Scripting, Unix Shell & Powershell. Strong understanding of Windows, Linux, & IP Networking, including routing, DNS, Firewalls & load balancers. Hands-on experience with Docker, Kubernetes & container orchestration. Ability to think horizontally and work collaboratively to solve problems & design and implement robust solutions. Ability and willingness to openly and transparently communicate ideas. Strong independent and collaborative problem-solving skills: example areas include the ability to research and select appropriate technologies and approaches for inclusion in the environment in a timely fashion. Head of Cloud Operations - UK Based Hertfordshire/Nottinghamshire - £70-90K DOE - Hybrid/Remote
Role: Unix System Admin Location: Sheffield, UK-Hybrid 3 days/week Type: Contract Inside IR35 We are currently seeking an experienced professional to join our team in the role of Individual Contributor- Unix Specialist. In this role, you will: (Principal Responsibilities) Work as a Senior Unix Systems' Administrator in a Global team (across North America, Europe and Asia/Africa) - contributing to the technical delivery of projects and changes by providing Technical/Application guidance to project teams. Be a subject matter expert for the Operating System and guide functional delivery teams, across Global Payments Solution IT (GPS IT), for process/system improvements. Deliver projects, services, kit to live on time with a minimum of issues. Do changes in the GPS Unix environment on both weekdays and weekends, the latter via a rota. Provide overall Unix platforms' support to these projects. Satisfy changes during a working week. Satisfy changes on live production over a weekend. Provide 2nd and 3rd line support from time to time for break-fix issues. Have a senior level of technical expertise in development engineering and Scripting (ksh/bash) to produce automated, efficient and/or self-service solutions for technical teams or end-user stakeholders to consume. Communicate solutions, errors, status reports and liaise at all levels of the Business. Work as a fully engaged and contributing engineer, within a team Assist with any break-fix issues in the environment where appropriate On occasion may be asked to work longer hours in order to complete a piece of work. Be able to prioritise their work between running daily changes, weekend preparation and ongoing projects Come up with ideas to make the environment more efficient whether procedural or technical. The successful candidate would also be expected to - Identify and work on initiatives for process efficiency and service improvement projects to achieve efficiencies (Process. FTE, sustainable saves). Drive process improvements and cost efficiency initiatives Attempt to avoid external training by doing self-study or internal knowledge sharing for UNIX Ensure review within a team for all critical/complex deliverables Interact with application teams and other infrastructure teams Suggest process enhancements Have experience of working in an enterprise environment and be ITIL aware. Ensure strict adherence to all regulatory issues and compliance of all internal controls Ensure strict adherence Client Group Compliance Policies To be successful in this role, you should meet the following requirements: (Mandatory Requirements) Fluent in English 5 years plus of experience in UNIX infrastructure. Expert level knowledge of UNIX (AIX/Solaris/Linux) Expert level knowledge of Veritas Volume Manager, Veritas Cluster Server (SFHA) and Veritas NetBackup Client Strong knowledge of host-based SAN migrations Very good understanding of SAN configuration EMC/Hitachi LUNs on UNIX (AIX/Solaris/Linux) Servers Ability to develop simple/complex Shell Scripts (eg Bash, Korn) as per requirements. Ability to support DR/Role swap exercises Effective in dealing with Crises calls/Critical issues for business critical services Proven experience in technically guiding teams in productivity/results driven environment. Proven experience in managing and building relationship with business partners and customer service and stakeholders up and down the chain. Worked in at least two of the areas of IT Infrastructure support ie Production Support, Application Support & infrastructure Support. Should understand & have proven record of how technology adds value to the business and ultimately the end customer. Should possess industry standard certifications for UNIX/Cluster Technologies. Should be well versed with ITIL concepts and more specific understanding of Service operations activities. Strong technical knowledge in respective technology. Excellent troubleshooting and analytical skills Communication and interpersonal skills. Working across cultures. Open mind set and adapt to the change, positive attitude and logical thinking. Able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines. Team player; multi-tasking; good testing skills; organized self-starter. Identify areas where efficiency can be gained Suggest & implement best-in-call industry practices in the projects, as applicable. Implement Shared delivery in terms of understanding & training the teams on project specific technical aspects Support technology Managers in identifying emerging technology trends, constantly question, clarify from teams and ensure that critical technology issues are surfaced and considered Understanding of functional requirements and translation of business requirements into technical specifications Participate in crisis calls as applicable Proactively identify problem situations and resolve to give maximum customer satisfaction Demonstrate analytical and problem management skills The successful candidate will also meet the following requirements: (Good to have Requirements) Experience in Finance and Banking industry would be an advantage. Full stack engineering skills eg Kubernetes, Docker, Groovy, Jenkins, Mulesoft and Kong API, Google and Amazon Cloud Services Python, Perl, Groovy, C. Use of JIRA would be welcomed. Automation skills with a mind set to explore and exploit the technologies we could and should use safely and efficiently within the Bank.
02/10/2024
Project-based
Role: Unix System Admin Location: Sheffield, UK-Hybrid 3 days/week Type: Contract Inside IR35 We are currently seeking an experienced professional to join our team in the role of Individual Contributor- Unix Specialist. In this role, you will: (Principal Responsibilities) Work as a Senior Unix Systems' Administrator in a Global team (across North America, Europe and Asia/Africa) - contributing to the technical delivery of projects and changes by providing Technical/Application guidance to project teams. Be a subject matter expert for the Operating System and guide functional delivery teams, across Global Payments Solution IT (GPS IT), for process/system improvements. Deliver projects, services, kit to live on time with a minimum of issues. Do changes in the GPS Unix environment on both weekdays and weekends, the latter via a rota. Provide overall Unix platforms' support to these projects. Satisfy changes during a working week. Satisfy changes on live production over a weekend. Provide 2nd and 3rd line support from time to time for break-fix issues. Have a senior level of technical expertise in development engineering and Scripting (ksh/bash) to produce automated, efficient and/or self-service solutions for technical teams or end-user stakeholders to consume. Communicate solutions, errors, status reports and liaise at all levels of the Business. Work as a fully engaged and contributing engineer, within a team Assist with any break-fix issues in the environment where appropriate On occasion may be asked to work longer hours in order to complete a piece of work. Be able to prioritise their work between running daily changes, weekend preparation and ongoing projects Come up with ideas to make the environment more efficient whether procedural or technical. The successful candidate would also be expected to - Identify and work on initiatives for process efficiency and service improvement projects to achieve efficiencies (Process. FTE, sustainable saves). Drive process improvements and cost efficiency initiatives Attempt to avoid external training by doing self-study or internal knowledge sharing for UNIX Ensure review within a team for all critical/complex deliverables Interact with application teams and other infrastructure teams Suggest process enhancements Have experience of working in an enterprise environment and be ITIL aware. Ensure strict adherence to all regulatory issues and compliance of all internal controls Ensure strict adherence Client Group Compliance Policies To be successful in this role, you should meet the following requirements: (Mandatory Requirements) Fluent in English 5 years plus of experience in UNIX infrastructure. Expert level knowledge of UNIX (AIX/Solaris/Linux) Expert level knowledge of Veritas Volume Manager, Veritas Cluster Server (SFHA) and Veritas NetBackup Client Strong knowledge of host-based SAN migrations Very good understanding of SAN configuration EMC/Hitachi LUNs on UNIX (AIX/Solaris/Linux) Servers Ability to develop simple/complex Shell Scripts (eg Bash, Korn) as per requirements. Ability to support DR/Role swap exercises Effective in dealing with Crises calls/Critical issues for business critical services Proven experience in technically guiding teams in productivity/results driven environment. Proven experience in managing and building relationship with business partners and customer service and stakeholders up and down the chain. Worked in at least two of the areas of IT Infrastructure support ie Production Support, Application Support & infrastructure Support. Should understand & have proven record of how technology adds value to the business and ultimately the end customer. Should possess industry standard certifications for UNIX/Cluster Technologies. Should be well versed with ITIL concepts and more specific understanding of Service operations activities. Strong technical knowledge in respective technology. Excellent troubleshooting and analytical skills Communication and interpersonal skills. Working across cultures. Open mind set and adapt to the change, positive attitude and logical thinking. Able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines. Team player; multi-tasking; good testing skills; organized self-starter. Identify areas where efficiency can be gained Suggest & implement best-in-call industry practices in the projects, as applicable. Implement Shared delivery in terms of understanding & training the teams on project specific technical aspects Support technology Managers in identifying emerging technology trends, constantly question, clarify from teams and ensure that critical technology issues are surfaced and considered Understanding of functional requirements and translation of business requirements into technical specifications Participate in crisis calls as applicable Proactively identify problem situations and resolve to give maximum customer satisfaction Demonstrate analytical and problem management skills The successful candidate will also meet the following requirements: (Good to have Requirements) Experience in Finance and Banking industry would be an advantage. Full stack engineering skills eg Kubernetes, Docker, Groovy, Jenkins, Mulesoft and Kong API, Google and Amazon Cloud Services Python, Perl, Groovy, C. Use of JIRA would be welcomed. Automation skills with a mind set to explore and exploit the technologies we could and should use safely and efficiently within the Bank.
Expectations for the Application Maintenance support role: Only Britsih Citizen or ILR 1) Able to execute smoke and daily checks test scripts and report on the failure accurately 2) Able to understand the domain and reason out on the failures and be able to report and debug accurately. 3) Good experience in Shell Scripting. The automated smoke tests are written in Shell Scripts 4) Good experience with using Unix and Linux commands to be able to do Back End testing and investigation 5) Good experience with hands-on role in the support team help with defect and incident resolution. 6) Good understanding and should be able to demonstrate microservice development and testing approaches 7) Excellent knowledge in restful APIs 8) Good Java oops understanding as would need to debug code and root cause analysis 9) Proactively communicate with the business. 10) Good experience with using SQL and Postgres commands 11) Knowledge of using Jenkins and building pipelines 12) You will be bridging the gap between development and support so you will have a good split between the hands-on development and support. 13) Excellent in problem solving and interpreting the log monitors. Desirable skills: 1) Microservice based architecture 2) Resultful APIs 3) Shell Scripting 4) Unix/Linux commands 5) Java oops concepts 6) Jenkins pipeline 7) SQL/POSTGRES Additional info: This role would need you to work in shifts: 8am to4 pm and 12pm to 8pm. The evening shifts will be one or max 2 in a week Skills required: - Degree in Computer Science or relevant experience - 2-5 years of hands-on development experience as a minimum - Experience with distributed Back End systems and API design - You will have substantial experience in a technical support or implementation role working ideally in a software support business. - You will have experience with troubleshooting, monitoring and logging tools - You must be SC cleared or eligible for SC clearance Schedule: 8-hour shift- Shift pattern applicable Monday to Friday No weekends
02/10/2024
Full time
Expectations for the Application Maintenance support role: Only Britsih Citizen or ILR 1) Able to execute smoke and daily checks test scripts and report on the failure accurately 2) Able to understand the domain and reason out on the failures and be able to report and debug accurately. 3) Good experience in Shell Scripting. The automated smoke tests are written in Shell Scripts 4) Good experience with using Unix and Linux commands to be able to do Back End testing and investigation 5) Good experience with hands-on role in the support team help with defect and incident resolution. 6) Good understanding and should be able to demonstrate microservice development and testing approaches 7) Excellent knowledge in restful APIs 8) Good Java oops understanding as would need to debug code and root cause analysis 9) Proactively communicate with the business. 10) Good experience with using SQL and Postgres commands 11) Knowledge of using Jenkins and building pipelines 12) You will be bridging the gap between development and support so you will have a good split between the hands-on development and support. 13) Excellent in problem solving and interpreting the log monitors. Desirable skills: 1) Microservice based architecture 2) Resultful APIs 3) Shell Scripting 4) Unix/Linux commands 5) Java oops concepts 6) Jenkins pipeline 7) SQL/POSTGRES Additional info: This role would need you to work in shifts: 8am to4 pm and 12pm to 8pm. The evening shifts will be one or max 2 in a week Skills required: - Degree in Computer Science or relevant experience - 2-5 years of hands-on development experience as a minimum - Experience with distributed Back End systems and API design - You will have substantial experience in a technical support or implementation role working ideally in a software support business. - You will have experience with troubleshooting, monitoring and logging tools - You must be SC cleared or eligible for SC clearance Schedule: 8-hour shift- Shift pattern applicable Monday to Friday No weekends
Linux OS - Support - Ansible - Puppet - Bash - Shell - Perl - IAM - £65k - £80k Please note that this role is 5 days a week in their London Monument Offices I am seeking an Linux SysAdmin/Engineer to join my London City based client who are a cutting edge Trading Venue, the ideal candidate will come from a similar Banking or Trading background and have experience in Low-Latency/High Availability environments. As an Infrastructure Engineer, you will report to the Head of IT Infrastructure and will collaborate with developers, project stakeholders, and operations to build out the infrastructure for their highly regulated trading venue. Responsibilities Provision and support of server hardware, Linux OS, and applications. Second-line infrastructure support. Implement monitoring, management, and alerting systems. Support daily operations and resolve issues. Collaborate with the Security team to enforce security policies. Lead projects to improve production environments. Create technical documentation and contribute to system design discussions. Shift work and on-call support may be required. Requirements 5+ years of Linux administration and deployment experience. Familiarity with Ansible, Puppet, or similar tools. Experience in resilient, low-latency environments is a plus. Skills in virtualization platforms and Scripting languages (Bash/Shell, Perl, Python). Experience with monitoring platforms like Zabbix. Knowledge of Identity Management platforms (IPA, LDAP). Independent, detail-oriented, and effective communicator. Experience in vendor management and evaluating new technologies. Previous experience in an Exchange or HFT environment is highly desirable. Offices located next to Monument Station
02/10/2024
Full time
Linux OS - Support - Ansible - Puppet - Bash - Shell - Perl - IAM - £65k - £80k Please note that this role is 5 days a week in their London Monument Offices I am seeking an Linux SysAdmin/Engineer to join my London City based client who are a cutting edge Trading Venue, the ideal candidate will come from a similar Banking or Trading background and have experience in Low-Latency/High Availability environments. As an Infrastructure Engineer, you will report to the Head of IT Infrastructure and will collaborate with developers, project stakeholders, and operations to build out the infrastructure for their highly regulated trading venue. Responsibilities Provision and support of server hardware, Linux OS, and applications. Second-line infrastructure support. Implement monitoring, management, and alerting systems. Support daily operations and resolve issues. Collaborate with the Security team to enforce security policies. Lead projects to improve production environments. Create technical documentation and contribute to system design discussions. Shift work and on-call support may be required. Requirements 5+ years of Linux administration and deployment experience. Familiarity with Ansible, Puppet, or similar tools. Experience in resilient, low-latency environments is a plus. Skills in virtualization platforms and Scripting languages (Bash/Shell, Perl, Python). Experience with monitoring platforms like Zabbix. Knowledge of Identity Management platforms (IPA, LDAP). Independent, detail-oriented, and effective communicator. Experience in vendor management and evaluating new technologies. Previous experience in an Exchange or HFT environment is highly desirable. Offices located next to Monument Station
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
01/10/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support. Qualifications: Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers Excellent verbal/written communication skills Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts Ability to diagnose when a system or environment has a problem, issue or fault and resolve Ability to create, read, analyze, and interpret technical diagrams and written procedures Strong team player who can work across multiple functions Familiarity with ITIL concepts Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Responsibilities: Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Participate in on call rotation Provide accurate and timely updates to work Improve the service offered to our business partners Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Maintain system landscape documentation Ensure effective administration of, and compliance with, all internal processes, procedures, and controls Communicate effectively up and down the organizational hierarchy Implement continuous improvement measures and initiatives Monitor and work on issues Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Provide coaching and mentorship of team members and peers Partner with engineering team to develop turnover documentation for steady state support Make recommendations to enhance processes, procedures and policies relating to administrative function Act as an escalation point to team members when manager is not available Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions Participate in on call rotation Provide accurate and timely updates to issues Analyze project requirements and accordingly provide technical and functional recommendations Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Maintain knowledge of vendor technology and solutions Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements Provide support of enterprise backup solutions, disaster recovery and high availability Develop reporting of storage utilization, capacity, and trending Track backup job success/failure with a goal to minimize failures Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary Monitor the performance of computer systems and hardware Coordinate and implement appropriate security measures to protect data, software, and hardware Lifecycle and Asset management when appropriate Certification (preferred): HashiCorp Certified: Terraform Associate (003) Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified Specialist in Ansible Automation VMware Certified Professional - Data Center Virtualization 2024 (VCP) RHCSA or Linux + ITIL Foundation certified
Principal, Systems Administrator Salary: open Location: Miramar, FL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration Experience with on-premises implementation and management of Infrastructure as Coode IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Relevant Certifications preferred Responsibilities Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Provide support of enterprise backup solutions, disaster recovery and high availability Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations
01/10/2024
Full time
Principal, Systems Administrator Salary: open Location: Miramar, FL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration Experience with on-premises implementation and management of Infrastructure as Coode IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Relevant Certifications preferred Responsibilities Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Provide support of enterprise backup solutions, disaster recovery and high availability Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations
Principal, Windows/Linux Administrator Salary: open Location: Miramar, FL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration Experience with on-premises implementation and management of Infrastructure as Coode IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Relevant Certifications preferred Responsibilities Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Provide support of enterprise backup solutions, disaster recovery and high availability Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations
01/10/2024
Full time
Principal, Windows/Linux Administrator Salary: open Location: Miramar, FL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's or technical degree in related field or equivalent experience 6+ years' experience in Infrastructure administration Experience with on-premises implementation and management of Infrastructure as Coode IaC tools such as Terraform, Ansible, Puppet Experience with containerization technologies such as Docker and Kubernetes Experience in Scripting and automation using PowerShell, Bash or Python Experience with developer tools such as GitHub Experience using patch management solution such as Microsoft SCCM (MECM) Experience in an environment supporting 300+ production Microsoft Windows Servers Experience in providing support and maintenance of Linux operating systems Experience supporting VMware and Hyper-V Virtual Infrastructures Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS Experience supporting cloud infrastructures such as: Azure, AWS Experience supporting and tuning administration tools such as SolarWinds & MS SCOM Experience supporting and configuring F5 or NetScaler load balancers Experience with identity governance administration (IGA) tools such as Saviynt Relevant Certifications preferred Responsibilities Stay current on supported technologies through various training opportunities Identify opportunities to enhance processes, procedures and policies relating to administrative function Proactively work on continuous improvement by identifying cost reductions and productivity improvements Create measures for successful execution, including policies, processes, procedures, and controls Implement, enforce, and improve policies, processes, procedures, and controls Research, evaluate and recommend applications Monitors, troubleshoots, and maintains systems/hardware/software and uses remote monitoring tools Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology/process improvements Diagnose, troubleshoot, and resolve incidents Provide support of enterprise backup solutions, disaster recovery and high availability Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations