*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Financial IT Infrastructure Architect. Candidate will be part of a small Innovation team of Architects that will collaborate with development teams, Solutions Architects, vendors, and other stakeholders to define and drive architectural vision, implementation and continuous improvement of solutions running on the core Real Time data streaming and compute infrastructure platforms such Kafka, Flink and K8s in a Hybrid Environment. Responsibilities: Collaborate with cross-functional teams to design, create and review software application architectures specifically tailored for streaming use cases. Ensure fault tolerance, scalability, and low-latency processing in streaming applications. Collaborate with DevOps teams to define deployment strategies and manage scalability. Drive optimization of streaming application performance by fine-tuning configurations, monitoring resource utilization, and identifying bottlenecks. Drive Implementation of best practices for efficient data serialization, compression, and network communication. Create and maintain architecture documentation, including system diagrams, data flow, and component interactions. Maintain vendor relationships and participate in escalation sessions and postmortems Evaluate and recommend tools and frameworks that enhance the performance and reliability of our streaming systems. Stay informed about industry trends related to Kafka, Flink, and Kubernetes. Qualifications: [Required] Effective communication skills to effectively collaborate and evangelize best practices with technical stakeholders. [Required] Advanced problem-solving skills and logical approach to solving problems [Required] Ability to execute spikes and provide code samples demonstrating best practices when developing solutions on Kafka and Flink. [Required] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Technical Skills: Expert level knowledge of Kafka Expert level knowledge of Flink In depth knowledge of on-premises networking as well as the hybrid connectivity to AWS and/or Azure Knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), compute, storage, database, network, content distribution, security/IAM, microservices, management, and serverless services Knowledge of Infrastructure as Code (IaC) such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes Education and/or Experience: [Preferred] Bachelor's or Master's degree in an engineering discipline [Required] 10+ years of experience architecting of mission critical Cloud and On-Prem Real Time data streaming and event-driven architectures [Required] 10+ years of experience with Java [Required] 5+ years of specific Kafka and Flink experience [Preferred] 5+ years of Kubernetes experience Certificates or Licenses: [Preferred] Confluent Certified Developer for Apache Kafka [Preferred] AWS certifications (eg Solutions Architect Associate) [Preferred] Certified Kubernetes Application Developer
27/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Financial IT Infrastructure Architect. Candidate will be part of a small Innovation team of Architects that will collaborate with development teams, Solutions Architects, vendors, and other stakeholders to define and drive architectural vision, implementation and continuous improvement of solutions running on the core Real Time data streaming and compute infrastructure platforms such Kafka, Flink and K8s in a Hybrid Environment. Responsibilities: Collaborate with cross-functional teams to design, create and review software application architectures specifically tailored for streaming use cases. Ensure fault tolerance, scalability, and low-latency processing in streaming applications. Collaborate with DevOps teams to define deployment strategies and manage scalability. Drive optimization of streaming application performance by fine-tuning configurations, monitoring resource utilization, and identifying bottlenecks. Drive Implementation of best practices for efficient data serialization, compression, and network communication. Create and maintain architecture documentation, including system diagrams, data flow, and component interactions. Maintain vendor relationships and participate in escalation sessions and postmortems Evaluate and recommend tools and frameworks that enhance the performance and reliability of our streaming systems. Stay informed about industry trends related to Kafka, Flink, and Kubernetes. Qualifications: [Required] Effective communication skills to effectively collaborate and evangelize best practices with technical stakeholders. [Required] Advanced problem-solving skills and logical approach to solving problems [Required] Ability to execute spikes and provide code samples demonstrating best practices when developing solutions on Kafka and Flink. [Required] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Technical Skills: Expert level knowledge of Kafka Expert level knowledge of Flink In depth knowledge of on-premises networking as well as the hybrid connectivity to AWS and/or Azure Knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), compute, storage, database, network, content distribution, security/IAM, microservices, management, and serverless services Knowledge of Infrastructure as Code (IaC) such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes Education and/or Experience: [Preferred] Bachelor's or Master's degree in an engineering discipline [Required] 10+ years of experience architecting of mission critical Cloud and On-Prem Real Time data streaming and event-driven architectures [Required] 10+ years of experience with Java [Required] 5+ years of specific Kafka and Flink experience [Preferred] 5+ years of Kubernetes experience Certificates or Licenses: [Preferred] Confluent Certified Developer for Apache Kafka [Preferred] AWS certifications (eg Solutions Architect Associate) [Preferred] Certified Kubernetes Application Developer
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
27/09/2024
Full time
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
Request Technology - Craig Johnson
San Francisco, California
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of Cyber Security Event and Incident Response. Candidate will lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. The primary objectives for the role will be to sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Take an active role in fostering a culture of learning and excellence. This list is not all-inclusive, and you are expected to perform other duties as requested or assigned. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Ability to analyze business requirements and recommend the right solutions in a timely fashion. Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
27/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of Cyber Security Event and Incident Response. Candidate will lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. The primary objectives for the role will be to sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Take an active role in fostering a culture of learning and excellence. This list is not all-inclusive, and you are expected to perform other duties as requested or assigned. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Ability to analyze business requirements and recommend the right solutions in a timely fashion. Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
Manager, Cyber Risk Management Salary: Open + Bonus Location: Remote *We are unable to provide sponsorship for this role* Responsibilities Lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. Sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Qualifications 8+ years of professional experience in Cybersecurity Bachelor's degree in Computer Science or a related field 1+ years of management experience Strong communication skills with a high priority on listening to others. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, technical project proposals, and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
27/09/2024
Full time
Manager, Cyber Risk Management Salary: Open + Bonus Location: Remote *We are unable to provide sponsorship for this role* Responsibilities Lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. Sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Qualifications 8+ years of professional experience in Cybersecurity Bachelor's degree in Computer Science or a related field 1+ years of management experience Strong communication skills with a high priority on listening to others. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, technical project proposals, and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
Service Manager - Preston - 6 months - SC Cleared As a Service Manager within the Network Portfolio, the role holder is responsible for services from strategic suppliers and internally delivered towers. The Service Manager is the professional conscience ensuring that lines of services are; accessible, compliant, and relevant to our business in terms of service definition, cost and performance. Holds a position of responsibility in delivery of the Product Management requirements within the business, relating to IT enabled opportunities, as well as representing the businesses best interests with the customer base and Systems globally Provides input to the service continuity planning process and implements resulting plans. Investigates operational requirements and problems, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assists in the analysis of the underlying issues arising from investigations into requirements and problems and identifies available options for consideration. Is a specialist in the provision of the business IM&T strategy in relation to Product Management - ensuring through stakeholder management, the strategy aligns to the business needs and objectives. The role holder: Manages the full product life cycle to ensure that, over time, the needs of customers/users continue to be met and that financial and other benefits are achieved. Coordinates trials and product launches and supports communications and training. Anticipates changes in customer/user needs; adapts products, and creates product retirement and transitioning plans. Actively maintains recognised knowledge in one or more identifiable specialisms. Consolidates expertise from multiple sources, including third party experts, to provide coherent advice to further organisational objectives. Supports and promotes the development and sharing of specialist knowledge within the organisation. Manages methods, tools, techniques; selecting appropriately from plan-driven/predictive approaches or more adaptive (iterative and agile) approaches. Develops and maintains procedures and documentation for databases. Identifies, evaluates and manages the adoption of appropriate database administration tools and processes, including automation. Contributes to the setting of standards for definition, security and integrity of database objects and ensures conformance to these standards. Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Advises on Network Service security, licensing, upgrades, backups, and disaster recovery needs. Ensures that all requests for support are dealt with according to set standards and procedures. Produces models in support of business strategy. Has in-depth knowledge of a broad range of industry-wide modelling techniques. Advises on the choice of techniques and approach and influences customers accordingly. Is capable of developing bespoke models for unusual contexts. Responsible for planning and co-ordinating team modelling activities and for ensuring the quality of their work. The Service Manager will ensure that Own knowledge and familiar with services and products under management. Ensure services are delivered in line with the agreed performance measures Provide input and challenge into monthly service reviews and internal reporting candence. Responsible for ensuring that service demand information flows between key stakeholders and that that service capacity is appropriate to meet the future demand. Responsible for the management of service risks ensuring that these are appropriately communicated to the Tower Manager ensure that mitigation actions are developed and implemented. Engage the SDM and BRM community to ensure that they have the required information to meet their customer's business needs. Have commercial awareness related of supplier agreements and service relationships Supporting the Tower Manager by active and purposeful obligations management reviews for the services you manage, in order to drive already agreed contract value for all IT Service Providers. Supplier Management Conduct formal monthly reviews with suppliers to review all aspects of Service performance Ensure accountability for the management and delivery of the contracted services. Conduct weekly reviews with suppliers on day-to-day activity Work with supplier to identify opportunities for CSI and cost reduction. Support EIT Commercial in monthly 'supplier scorecard' rating. Commercial awareness related to supplier agreements and service relationships Ensure that service definition documents for the managed services are maintained and current. Responsible for supporting customer and supplier escalations and complaints relative to the managed service to effective conclusion. The Service Manager is primarily concerned with maintaining the performance of the service, however attention should be given to both short term and long term planning, so that integration of future changes can be handled in accordance with _continuous delivery_ or _Agile_ principles: Strategy and Architecture Work with the EIT Service Technical Authority to provide input into the Annual Technology Plan and Annual Strategic Roadmaps for the service. Continual Service Improvement Identify Continual Service Improvement (CSI) items and record in the My IT toolset. Conduct regular CSI workshops with suppliers to address issues or progress significant CSI items. Transition Management Attend Operational Readiness Reviews (ORR's) to assess the maturity of project deliverables before they are released. Ensure the Transition Manager is aware of the context into which the deliverable is being deployed and that the Project Manager has provided sufficient evidence to demonstrate not only the contracted deliverables but also a business outcome which will enhance the service. The Service Manager is responsible for ensuring that the Service is delivered within the agreed budget, and that if any additional funding is required, that adequate provision is made in the Service Recovery Model through the Integrated Business Planning process. Ensure the Service is delivered in accordance with the budget set in the Integrated Business Plan (IBP), working closely with Cost Base Management and the 'Use It or Lose It' teams. Identify changes including cost saving opportunities or new expenditure and ensure the IBP is updated via the IBP Change Process. Request creation of Purchase Orders and support timely payment of supplier invoices. The Service Manager works closely with colleagues across a range of capabilities and disciplines within EIT; IT Service Operations Service Assurance Service Design and Transition Operational Readiness IT Strategy and Architecture Service Technical Authority Transformation and Programmes Project and Programme Management Integrated Business Operations Cost Base Recovery Software License Management Supplier Management IT Security Security Oversight
27/09/2024
Project-based
Service Manager - Preston - 6 months - SC Cleared As a Service Manager within the Network Portfolio, the role holder is responsible for services from strategic suppliers and internally delivered towers. The Service Manager is the professional conscience ensuring that lines of services are; accessible, compliant, and relevant to our business in terms of service definition, cost and performance. Holds a position of responsibility in delivery of the Product Management requirements within the business, relating to IT enabled opportunities, as well as representing the businesses best interests with the customer base and Systems globally Provides input to the service continuity planning process and implements resulting plans. Investigates operational requirements and problems, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assists in the analysis of the underlying issues arising from investigations into requirements and problems and identifies available options for consideration. Is a specialist in the provision of the business IM&T strategy in relation to Product Management - ensuring through stakeholder management, the strategy aligns to the business needs and objectives. The role holder: Manages the full product life cycle to ensure that, over time, the needs of customers/users continue to be met and that financial and other benefits are achieved. Coordinates trials and product launches and supports communications and training. Anticipates changes in customer/user needs; adapts products, and creates product retirement and transitioning plans. Actively maintains recognised knowledge in one or more identifiable specialisms. Consolidates expertise from multiple sources, including third party experts, to provide coherent advice to further organisational objectives. Supports and promotes the development and sharing of specialist knowledge within the organisation. Manages methods, tools, techniques; selecting appropriately from plan-driven/predictive approaches or more adaptive (iterative and agile) approaches. Develops and maintains procedures and documentation for databases. Identifies, evaluates and manages the adoption of appropriate database administration tools and processes, including automation. Contributes to the setting of standards for definition, security and integrity of database objects and ensures conformance to these standards. Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Advises on Network Service security, licensing, upgrades, backups, and disaster recovery needs. Ensures that all requests for support are dealt with according to set standards and procedures. Produces models in support of business strategy. Has in-depth knowledge of a broad range of industry-wide modelling techniques. Advises on the choice of techniques and approach and influences customers accordingly. Is capable of developing bespoke models for unusual contexts. Responsible for planning and co-ordinating team modelling activities and for ensuring the quality of their work. The Service Manager will ensure that Own knowledge and familiar with services and products under management. Ensure services are delivered in line with the agreed performance measures Provide input and challenge into monthly service reviews and internal reporting candence. Responsible for ensuring that service demand information flows between key stakeholders and that that service capacity is appropriate to meet the future demand. Responsible for the management of service risks ensuring that these are appropriately communicated to the Tower Manager ensure that mitigation actions are developed and implemented. Engage the SDM and BRM community to ensure that they have the required information to meet their customer's business needs. Have commercial awareness related of supplier agreements and service relationships Supporting the Tower Manager by active and purposeful obligations management reviews for the services you manage, in order to drive already agreed contract value for all IT Service Providers. Supplier Management Conduct formal monthly reviews with suppliers to review all aspects of Service performance Ensure accountability for the management and delivery of the contracted services. Conduct weekly reviews with suppliers on day-to-day activity Work with supplier to identify opportunities for CSI and cost reduction. Support EIT Commercial in monthly 'supplier scorecard' rating. Commercial awareness related to supplier agreements and service relationships Ensure that service definition documents for the managed services are maintained and current. Responsible for supporting customer and supplier escalations and complaints relative to the managed service to effective conclusion. The Service Manager is primarily concerned with maintaining the performance of the service, however attention should be given to both short term and long term planning, so that integration of future changes can be handled in accordance with _continuous delivery_ or _Agile_ principles: Strategy and Architecture Work with the EIT Service Technical Authority to provide input into the Annual Technology Plan and Annual Strategic Roadmaps for the service. Continual Service Improvement Identify Continual Service Improvement (CSI) items and record in the My IT toolset. Conduct regular CSI workshops with suppliers to address issues or progress significant CSI items. Transition Management Attend Operational Readiness Reviews (ORR's) to assess the maturity of project deliverables before they are released. Ensure the Transition Manager is aware of the context into which the deliverable is being deployed and that the Project Manager has provided sufficient evidence to demonstrate not only the contracted deliverables but also a business outcome which will enhance the service. The Service Manager is responsible for ensuring that the Service is delivered within the agreed budget, and that if any additional funding is required, that adequate provision is made in the Service Recovery Model through the Integrated Business Planning process. Ensure the Service is delivered in accordance with the budget set in the Integrated Business Plan (IBP), working closely with Cost Base Management and the 'Use It or Lose It' teams. Identify changes including cost saving opportunities or new expenditure and ensure the IBP is updated via the IBP Change Process. Request creation of Purchase Orders and support timely payment of supplier invoices. The Service Manager works closely with colleagues across a range of capabilities and disciplines within EIT; IT Service Operations Service Assurance Service Design and Transition Operational Readiness IT Strategy and Architecture Service Technical Authority Transformation and Programmes Project and Programme Management Integrated Business Operations Cost Base Recovery Software License Management Supplier Management IT Security Security Oversight
Infrastructure Technical Specialist - 6 Month Fixed Term Contract - FTC - Immediate Start! Key Focus: Intune, Autopilot, Imminent Windows 11 Rollout Project to Lead & Manage Projects around MDM & Intelligent Workplace Solutions! To £53,000 (pro-rata) + 20% Bonus + Excellent Company Benefits & Discounts + Hybrid Working (Benefits include, 20% Bonus, Pension, Paid Holiday to start, High Street Shopping Discounts and Free Shares! Additionally, a free Employee Helpline- to support you with whatever life throws at you). Infrastructure/Technical: Windows Server OS Platforms 2012, 2016, 2019 and going to 2022, Windows Client OS Platforms and Apple iOS platform, High-Level proficiency with PowerShell coupled with the ability to Automate and Optimise processes, Mobile Device Management (Intune, Cisco Meraki), Autopilot (or Intune) Device Pre-Provisioning, Active Directory DNS Configuration & Management as well as Group Policy Management. Enterprise AV Management (Defender), Microsoft System Centre expertise along with MS Endpoint, Microsoft Azure administration, Office 365 Management, SharePoint & Teams Administration, Legacy experience with Exchange & Exchange Online Administration, Virtualisation - Hyper-V ideally or VMware. Networking: Good understanding of networking fundamentals (LAN/WAN/Wi-Fi), Exposure to MPLS & SD-WAN networks, Cisco Umbrella. The client is one of the UK's leading Leisure and Retail organisations who regularly generate £2BN turnover per annum from over 1,600 outlets across the UK. They are seeking to onboard an experienced Infrastructure Technical Specialist responsible for managing and supporting their Microsoft environment and Infrastructure platform as well as other key services including PowerShell and Automated access for a 4000 plus user base. This is a 6 Month Fixed Term Contract and Hybrid role reporting the Technical Services Manager in their Birmingham City Centre HQ. Working in an IT Support Team of 8 Engineers that includes a team consisting of Cloud, Infrastructure and Network Specialists. As part the Infrastructure Team you will take a lead in driving Technical Support/Automation, owning and managing the Infrastructure platforms, keeping them optimised and efficient. Your Key Technical Experience will involve Microsoft/Windows Genealogy including Infrastructure Skills: Windows Server OS Platforms 2012, 2016, 2019 and going to 2022 Windows Client OS Platforms and Apple iOS platform High-Level proficiency with PowerShell coupled with the ability to Automate and Optimise processes Mobile Device Management (Intune, Cisco Meraki) Autopilot (or Intune) Device Pre-Provisioning Active Directory DNS Configuration & Management as well as Group Policy Management Enterprise AV Management (Defender) Microsoft System Centre expertise along with MS Endpoint Microsoft Azure administration Office 365 Management SharePoint & Teams Administration Legacy experience with Exchange & Exchange Online Administration Virtualisation - Hyper-V ideally or VMware Highly Desirable for this Infrastructure Technical Specialist role include: Certification in Microsoft Infrastructure (AZ-), Modern Work (MS-) or equivalent IT qualification Apple MacOS Server Good understanding of networking fundamentals (LAN/WAN/Wi-Fi) Exposure to MPLS & SD-WAN networks Cisco Umbrella Cisco SecureConnect VPN Retail and EPOS exposure This is an excellent role, with a great Team in an employee focused organisation! CALL EXPERIS IT TODAY ON FOR MORE INFORMATION
27/09/2024
Infrastructure Technical Specialist - 6 Month Fixed Term Contract - FTC - Immediate Start! Key Focus: Intune, Autopilot, Imminent Windows 11 Rollout Project to Lead & Manage Projects around MDM & Intelligent Workplace Solutions! To £53,000 (pro-rata) + 20% Bonus + Excellent Company Benefits & Discounts + Hybrid Working (Benefits include, 20% Bonus, Pension, Paid Holiday to start, High Street Shopping Discounts and Free Shares! Additionally, a free Employee Helpline- to support you with whatever life throws at you). Infrastructure/Technical: Windows Server OS Platforms 2012, 2016, 2019 and going to 2022, Windows Client OS Platforms and Apple iOS platform, High-Level proficiency with PowerShell coupled with the ability to Automate and Optimise processes, Mobile Device Management (Intune, Cisco Meraki), Autopilot (or Intune) Device Pre-Provisioning, Active Directory DNS Configuration & Management as well as Group Policy Management. Enterprise AV Management (Defender), Microsoft System Centre expertise along with MS Endpoint, Microsoft Azure administration, Office 365 Management, SharePoint & Teams Administration, Legacy experience with Exchange & Exchange Online Administration, Virtualisation - Hyper-V ideally or VMware. Networking: Good understanding of networking fundamentals (LAN/WAN/Wi-Fi), Exposure to MPLS & SD-WAN networks, Cisco Umbrella. The client is one of the UK's leading Leisure and Retail organisations who regularly generate £2BN turnover per annum from over 1,600 outlets across the UK. They are seeking to onboard an experienced Infrastructure Technical Specialist responsible for managing and supporting their Microsoft environment and Infrastructure platform as well as other key services including PowerShell and Automated access for a 4000 plus user base. This is a 6 Month Fixed Term Contract and Hybrid role reporting the Technical Services Manager in their Birmingham City Centre HQ. Working in an IT Support Team of 8 Engineers that includes a team consisting of Cloud, Infrastructure and Network Specialists. As part the Infrastructure Team you will take a lead in driving Technical Support/Automation, owning and managing the Infrastructure platforms, keeping them optimised and efficient. Your Key Technical Experience will involve Microsoft/Windows Genealogy including Infrastructure Skills: Windows Server OS Platforms 2012, 2016, 2019 and going to 2022 Windows Client OS Platforms and Apple iOS platform High-Level proficiency with PowerShell coupled with the ability to Automate and Optimise processes Mobile Device Management (Intune, Cisco Meraki) Autopilot (or Intune) Device Pre-Provisioning Active Directory DNS Configuration & Management as well as Group Policy Management Enterprise AV Management (Defender) Microsoft System Centre expertise along with MS Endpoint Microsoft Azure administration Office 365 Management SharePoint & Teams Administration Legacy experience with Exchange & Exchange Online Administration Virtualisation - Hyper-V ideally or VMware Highly Desirable for this Infrastructure Technical Specialist role include: Certification in Microsoft Infrastructure (AZ-), Modern Work (MS-) or equivalent IT qualification Apple MacOS Server Good understanding of networking fundamentals (LAN/WAN/Wi-Fi) Exposure to MPLS & SD-WAN networks Cisco Umbrella Cisco SecureConnect VPN Retail and EPOS exposure This is an excellent role, with a great Team in an employee focused organisation! CALL EXPERIS IT TODAY ON FOR MORE INFORMATION
This is a fantastic opportunity for a SAP Managed Services Development (ABAP) Team Lead to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. * Candidates must be able to work in the UK without restrictions.* Role Info: SAP Managed Services Development (ABAP) Team Lead UK Remote/Occasional Visits to Office and Client Sites as Required £70,000 per annum Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As a Managed Services Team Lead, you will be responsible for leading, motivating and overseeing the day-to-day management of a team of Managed Service Support Consultants delivering to a multitude of SAP ECC & S4 HANA customers. This is a very customer focused, hands-on role where you will be expected to work on customer issues, developments, as well as undertake the day-to-day management aspects that the post requires. This will be a home-based role, managing remote and offshore consultants within your dedicated team. Your Day-to-Day Responsibilities will include: + Providing a high level of 2nd & 3rd line advisory and consultative support to the UK Customer install base + Providing estimates and communicating deliverable status to stakeholders + Analysing, configuring and implementing appropriate solutions with the support of the Functional and Development Consultants when applicable + Testing and documenting new solutions prior to assigning back to the customer + Communicating with customers and Service Delivery Managers, keeping all parties up-to-date with progress of deliverables + Problem solving and using your own initiative to look for solutions/opportunities + Understanding business processes to arrange your own tasks and workload + Feeding back potential solutions in a logical way for both technical and non-technical audiences + Displaying leadership skills to support & guide junior team members About you: + 8+ years' experience developing SAP technical solutions for back and Front End solutions + Able to demonstrate leadership in design of complex technical solutions + Excellent verbal and interpersonal communication skills + Experience of Object Oriented programming and report writing using ALV and ABAP lists + Experience of generating Outputs using SapScripts, Smartforms & AdobeForms + Experience of developing workflow solutions + Experience of interfacing core SAP directly with external systems, and via PI/PO + Exposure to SAP C4C & CPI + Experience of SAP Enhancement Framework/techniques to modify code SAP + Experience of SAP Fiori, UI5, CDS Views, Custom apps, In app extensibility framework,Java/React js + Cross functional knowledge across SAP Functional Modules + Proven experience in a combined customer service handling/functional support role + Ability to perform peer reviews of proposed and delivered solutions + Capable of managing own workload with minimal supervision to tight deadlines + Able to prioritise and distribute team workload effectively + ITIL knowledge or certification is essential Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
27/09/2024
Full time
This is a fantastic opportunity for a SAP Managed Services Development (ABAP) Team Lead to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. * Candidates must be able to work in the UK without restrictions.* Role Info: SAP Managed Services Development (ABAP) Team Lead UK Remote/Occasional Visits to Office and Client Sites as Required £70,000 per annum Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As a Managed Services Team Lead, you will be responsible for leading, motivating and overseeing the day-to-day management of a team of Managed Service Support Consultants delivering to a multitude of SAP ECC & S4 HANA customers. This is a very customer focused, hands-on role where you will be expected to work on customer issues, developments, as well as undertake the day-to-day management aspects that the post requires. This will be a home-based role, managing remote and offshore consultants within your dedicated team. Your Day-to-Day Responsibilities will include: + Providing a high level of 2nd & 3rd line advisory and consultative support to the UK Customer install base + Providing estimates and communicating deliverable status to stakeholders + Analysing, configuring and implementing appropriate solutions with the support of the Functional and Development Consultants when applicable + Testing and documenting new solutions prior to assigning back to the customer + Communicating with customers and Service Delivery Managers, keeping all parties up-to-date with progress of deliverables + Problem solving and using your own initiative to look for solutions/opportunities + Understanding business processes to arrange your own tasks and workload + Feeding back potential solutions in a logical way for both technical and non-technical audiences + Displaying leadership skills to support & guide junior team members About you: + 8+ years' experience developing SAP technical solutions for back and Front End solutions + Able to demonstrate leadership in design of complex technical solutions + Excellent verbal and interpersonal communication skills + Experience of Object Oriented programming and report writing using ALV and ABAP lists + Experience of generating Outputs using SapScripts, Smartforms & AdobeForms + Experience of developing workflow solutions + Experience of interfacing core SAP directly with external systems, and via PI/PO + Exposure to SAP C4C & CPI + Experience of SAP Enhancement Framework/techniques to modify code SAP + Experience of SAP Fiori, UI5, CDS Views, Custom apps, In app extensibility framework,Java/React js + Cross functional knowledge across SAP Functional Modules + Proven experience in a combined customer service handling/functional support role + Ability to perform peer reviews of proposed and delivered solutions + Capable of managing own workload with minimal supervision to tight deadlines + Able to prioritise and distribute team workload effectively + ITIL knowledge or certification is essential Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
This is a fantastic opportunity for a Managed Services SAP SuccessFactors Senior Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Managed Services SAP SuccessFactors Senior Consultant UK Remote/Occasional Visits to Office and Client Sites as Required £60,000 - £65,000 per annum Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As a SAP SuccessFactors Senior Consultant within the Managed Services HxM team you will be responsible for delivering support services to a wide range of UK, European and Global clients. This is a very customer focused, hands-on role where you will be expected to work on customer issues and developments, as well as collaborate with other functional and technical consultants within the UK Managed Services Team. This role will be fully remote, with some travel to business offices and customer sites, on occasion. Your Day-to-Day Responsibilities will include: + Providing a high level advisory and consultative support to our Customer install base + Analysing, configuring and implementing appropriate solutions for our growing customer base + Proactively working with the team on SuccessFactors releases, enhancements and new functionality + Communicating confidently with customers and our internal management teams, keeping all parties up-to-date with progress of deliverables + Problem solving and using your own initiative to look for solutions/opportunities + Accepting responsibility for your own tasks in terms of quality, productivity and customer satisfaction About you: + Expert in SAP SuccessFactors Employee Central + Detailed knowledge of other SAP SuccessFactors modules- Recruitment, Onboarding, Time, Performance, Compensation with ability to discuss & guide clients on options, integration points, and best practices + Understanding and knowledge of integration tools, processes, and error handling of SuccessFactors to SAP HR and Payroll applications. (Dell Boomi, HCI, PO, etc.) + Ability to provide advice and guidance knowledgeably with HR business users + Good integration skills with other key SAP functional areas + Documentation skills including functional specifications, test scripts + A strong ability to understand business processes and design appropriate solutions + Excellent verbal and interpersonal communication skills + Track record of full project life cycle and development activities + Demonstrated ability to learn new technologies and skills quickly + Able to provide end-to-end business solutions Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
27/09/2024
Full time
This is a fantastic opportunity for a Managed Services SAP SuccessFactors Senior Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Managed Services SAP SuccessFactors Senior Consultant UK Remote/Occasional Visits to Office and Client Sites as Required £60,000 - £65,000 per annum Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As a SAP SuccessFactors Senior Consultant within the Managed Services HxM team you will be responsible for delivering support services to a wide range of UK, European and Global clients. This is a very customer focused, hands-on role where you will be expected to work on customer issues and developments, as well as collaborate with other functional and technical consultants within the UK Managed Services Team. This role will be fully remote, with some travel to business offices and customer sites, on occasion. Your Day-to-Day Responsibilities will include: + Providing a high level advisory and consultative support to our Customer install base + Analysing, configuring and implementing appropriate solutions for our growing customer base + Proactively working with the team on SuccessFactors releases, enhancements and new functionality + Communicating confidently with customers and our internal management teams, keeping all parties up-to-date with progress of deliverables + Problem solving and using your own initiative to look for solutions/opportunities + Accepting responsibility for your own tasks in terms of quality, productivity and customer satisfaction About you: + Expert in SAP SuccessFactors Employee Central + Detailed knowledge of other SAP SuccessFactors modules- Recruitment, Onboarding, Time, Performance, Compensation with ability to discuss & guide clients on options, integration points, and best practices + Understanding and knowledge of integration tools, processes, and error handling of SuccessFactors to SAP HR and Payroll applications. (Dell Boomi, HCI, PO, etc.) + Ability to provide advice and guidance knowledgeably with HR business users + Good integration skills with other key SAP functional areas + Documentation skills including functional specifications, test scripts + A strong ability to understand business processes and design appropriate solutions + Excellent verbal and interpersonal communication skills + Track record of full project life cycle and development activities + Demonstrated ability to learn new technologies and skills quickly + Able to provide end-to-end business solutions Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
LA International Computer Consultants Ltd
Plymouth, Devon
Our Client are looking for an SC cleared Configuration Manager to implement the CM methodology and to provide evidence of the achievement of the Golden Thread whilst ensuring consistency between requirements, technical information and realised products. The role is the Process Owner, Single Point of Contact and Functional Manager for the Programme with regards to Configuration Management Organisation, People, Process, Tools & Data working in co-operation with the Client, Partners, Contractors and Delivery Projects to ensure synergy, standardisation, and performance to business requirements. This role will be a minimum of 4 days per week onsite. Skills required: - In depth understanding and proven application of CM Standards (Def Stan 05-57, Def Stan 05-61, EIA-649, ISO10007 and IpX CMII). - Able to demonstrate knowledge and experience of performing CM at the company/programme level in support of Projects and In-Service throughout the full product/system life cycle within a similar environment. - Be fully conversant and experienced in the functionality and implementation of CM tools (comprehensive PLM tools) for managing Product Data, Asset Data, Requirements, Documents, Drawings, Records and CAD Models. - Experience of managing a dispersed and often indirect team of people to successfully achieve CM directive Experience required: Led, managed, and established configuration management at a company or programme level for complex multiple discipline large scale programmes across the full technical life cycle ideally in a Nuclear Civils, Building Services & Process Plant and Equipment environment. Activities: - Establishes, maintains and implements a programme level CM system (strategy, policy, plan, procedures, standards, organisation, people, processes & tools) in compliance with the Client and Partners Quality Management System, Information Systems, External Standards and best practice. - Provides capability planning, budgeting, scheduling, implementation, monitoring and improvement (people, process & tools) to meet Programme CM workload requirements. - Accountable for the deployment and maintenance of the Configuration Management system within the various workstreams. - Ensures Programme CM risks are identified and managed, contributes towards Programme lessons learnt and ensures lessons learnt and CM risks are mitigated at Programme level. - Builds a network of relationships with External businesses, contractors and industry experts to enhance Programme reputation and import solutions and best practice. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
27/09/2024
Project-based
Our Client are looking for an SC cleared Configuration Manager to implement the CM methodology and to provide evidence of the achievement of the Golden Thread whilst ensuring consistency between requirements, technical information and realised products. The role is the Process Owner, Single Point of Contact and Functional Manager for the Programme with regards to Configuration Management Organisation, People, Process, Tools & Data working in co-operation with the Client, Partners, Contractors and Delivery Projects to ensure synergy, standardisation, and performance to business requirements. This role will be a minimum of 4 days per week onsite. Skills required: - In depth understanding and proven application of CM Standards (Def Stan 05-57, Def Stan 05-61, EIA-649, ISO10007 and IpX CMII). - Able to demonstrate knowledge and experience of performing CM at the company/programme level in support of Projects and In-Service throughout the full product/system life cycle within a similar environment. - Be fully conversant and experienced in the functionality and implementation of CM tools (comprehensive PLM tools) for managing Product Data, Asset Data, Requirements, Documents, Drawings, Records and CAD Models. - Experience of managing a dispersed and often indirect team of people to successfully achieve CM directive Experience required: Led, managed, and established configuration management at a company or programme level for complex multiple discipline large scale programmes across the full technical life cycle ideally in a Nuclear Civils, Building Services & Process Plant and Equipment environment. Activities: - Establishes, maintains and implements a programme level CM system (strategy, policy, plan, procedures, standards, organisation, people, processes & tools) in compliance with the Client and Partners Quality Management System, Information Systems, External Standards and best practice. - Provides capability planning, budgeting, scheduling, implementation, monitoring and improvement (people, process & tools) to meet Programme CM workload requirements. - Accountable for the deployment and maintenance of the Configuration Management system within the various workstreams. - Ensures Programme CM risks are identified and managed, contributes towards Programme lessons learnt and ensures lessons learnt and CM risks are mitigated at Programme level. - Builds a network of relationships with External businesses, contractors and industry experts to enhance Programme reputation and import solutions and best practice. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
We are seeking a skilled and detail oriented Technical Writer with a strong background in technical documentation. The ideal candidate will possess excellent communication and editorial skills combined with a robust technical understanding of solution architecture and design The Technical Writer will be editing and maintaining high quality documentation that supports our Privileged Access Management PAM project ensuring the information is accessible and understandable for both technical and nontechnical stakeholders. Key Responsibilities: PAM Project Documentation Develop and maintain comprehensive documentation specifically related to the PAM project including architecture overviews configuration integration and implementation design documents Solution Design and Architecture Collaborate with solution architects and engineers to create detailed solution design and architecture documents that are clear accurate and aligned with project goals Visual and Editorial Excellence Produce visually appealing and well structured documentation that effectively combines graphics and text to convey complex technical information related to the PAM project Document Library Own and maintain project document repository ensuring that all PAM project documentation is organised accessible and up to date Collaboration Work closely with project managers engineers and other stakeholders to gather the necessary information and ensure the accuracy and completeness of all documentation Template Standardisation Create standardise and manage templates for various documentation needs within the PAM project ensuring consistency across all technical materials Skills: Strong technical understanding of solution architecture and design Experience working in large scale strategic programmes Excellent command of English both written and spoken Experience in establishing best practices for knowledge management and documentation repositories Ability to produce high quality documentation under tight deadlines Familiarity with the Microsoft Office Suite Visio and Confluence This role offers the opportunity to contribute to a critical project within our organisation by creating essential documentation that will support the successful implementation and management of our PAM solutions
27/09/2024
Full time
We are seeking a skilled and detail oriented Technical Writer with a strong background in technical documentation. The ideal candidate will possess excellent communication and editorial skills combined with a robust technical understanding of solution architecture and design The Technical Writer will be editing and maintaining high quality documentation that supports our Privileged Access Management PAM project ensuring the information is accessible and understandable for both technical and nontechnical stakeholders. Key Responsibilities: PAM Project Documentation Develop and maintain comprehensive documentation specifically related to the PAM project including architecture overviews configuration integration and implementation design documents Solution Design and Architecture Collaborate with solution architects and engineers to create detailed solution design and architecture documents that are clear accurate and aligned with project goals Visual and Editorial Excellence Produce visually appealing and well structured documentation that effectively combines graphics and text to convey complex technical information related to the PAM project Document Library Own and maintain project document repository ensuring that all PAM project documentation is organised accessible and up to date Collaboration Work closely with project managers engineers and other stakeholders to gather the necessary information and ensure the accuracy and completeness of all documentation Template Standardisation Create standardise and manage templates for various documentation needs within the PAM project ensuring consistency across all technical materials Skills: Strong technical understanding of solution architecture and design Experience working in large scale strategic programmes Excellent command of English both written and spoken Experience in establishing best practices for knowledge management and documentation repositories Ability to produce high quality documentation under tight deadlines Familiarity with the Microsoft Office Suite Visio and Confluence This role offers the opportunity to contribute to a critical project within our organisation by creating essential documentation that will support the successful implementation and management of our PAM solutions
Software Engineering Manager (TLP Seconded to Toyota) £75-85,000 negotiable for the right candidate plus package Epsom (Burgh Heath), Surrey (Hybrid - 3 days a week onsite) TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. We are recruiting for a Software Engineering Manager to be seconded to support Toyota's Used Vehicle Team onsite at their EcoHQ in Epsom, Surrey. You will be coaching and leading a highly experienced, cross-functional Scrum team as a role model in demonstrating agile principles and engineering excellence. You'll enable the delivery of high-quality software products built on the Azure cloud platform with consistent focus on our customers, business value and technical excellence. You won't need to be hands on these days, but you will have come from a solid background in agile software engineering with 5+ years' experience in a variety of systems and technologies. The team and business are very MS focussed with an emphasis on Data Engineering and Cloud Solutions so your background may contain the following tech: Engineering Platforms: MS Azure Data engineering tools; Data Factory, Data Flow, Databricks, Azure SQL, Elastic Search, Synapse Application development: .NET C#, ASP.NET, App Services, Azure API Management Services CI/CD: Azure DevOps, Atlassian Suite Your team will initially have 8 direct reports (3 Front End, 3 back, 1 QA and 1 BA) as well as others you work with including a Senior Solutions Architect and a Senior Product Manager. Toyota's EcoHQ is a fantastic place to work with onsite café and restaurant, gym and shower facilities as well as a cutting-edge work environment to make your day as productive as possible. Please feel free to call for a chat prior to submitting your CV Sadly no visas can be accepted for this role, only ILR or British passports.
27/09/2024
Full time
Software Engineering Manager (TLP Seconded to Toyota) £75-85,000 negotiable for the right candidate plus package Epsom (Burgh Heath), Surrey (Hybrid - 3 days a week onsite) TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. We are recruiting for a Software Engineering Manager to be seconded to support Toyota's Used Vehicle Team onsite at their EcoHQ in Epsom, Surrey. You will be coaching and leading a highly experienced, cross-functional Scrum team as a role model in demonstrating agile principles and engineering excellence. You'll enable the delivery of high-quality software products built on the Azure cloud platform with consistent focus on our customers, business value and technical excellence. You won't need to be hands on these days, but you will have come from a solid background in agile software engineering with 5+ years' experience in a variety of systems and technologies. The team and business are very MS focussed with an emphasis on Data Engineering and Cloud Solutions so your background may contain the following tech: Engineering Platforms: MS Azure Data engineering tools; Data Factory, Data Flow, Databricks, Azure SQL, Elastic Search, Synapse Application development: .NET C#, ASP.NET, App Services, Azure API Management Services CI/CD: Azure DevOps, Atlassian Suite Your team will initially have 8 direct reports (3 Front End, 3 back, 1 QA and 1 BA) as well as others you work with including a Senior Solutions Architect and a Senior Product Manager. Toyota's EcoHQ is a fantastic place to work with onsite café and restaurant, gym and shower facilities as well as a cutting-edge work environment to make your day as productive as possible. Please feel free to call for a chat prior to submitting your CV Sadly no visas can be accepted for this role, only ILR or British passports.
Senior Product Manager Senior Level - SFIA5 Salary: £55k-75k dependent on experience Location: London About Scrumconnect: Scrumconnect is a leading force in technology consultancy, proudly contributing to over 20% of the UK's most significant citizen-facing public services. Our award-winning team has made a substantial impact, delivering more than 64 services in the past two years alone. This work has not only reached over 50 million citizens but also achieved considerable savings for the taxpayer, amounting to over £25 million. At Scrumconnect, we foster a community of talented consultants who thrive on collaboration, sharing knowledge, and continuous learning to address and solve complex challenges. Our mission is to combine advanced software engineering, human-focused design, and data-driven insights to deliver unparalleled service to our clients. About the role: We are looking for a strategic and experienced Senior Product Manager to lead the development and delivery of high-quality digital services. The role requires someone who can manage a multidisciplinary team, collaborate with key stakeholders and ensure that the product vision aligns with user needs and organisational goals. As a Senior Product Manager, you will play a pivotal role in driving product strategy, managing roadmaps, and delivering digital services that are simple, accessible and effective. At this level you will: Shape the overall product vision and strategy, ensuring alignment with organisational priorities and user needs. Lead and support agile, cross-functional teams to deliver high-quality products iteratively, using agile principles to continuously improve delivery. Influence and build strong relationships with senior stakeholders across policy, technical, and operational teams to align on goals and outcomes. Promote a user-centred design approach, ensuring that services are built to meet the needs of users, with a focus on usability, accessibility, and inclusivity. Provide clear leadership and direction, ensuring that the product roadmap and priorities are understood by your team and stakeholders. Drive performance metrics and analysis, using data to track the success of the product and make evidence-based decisions for improvement. Coach and mentor junior product managers, developing their skills and fostering a collaborative environment within the team and the broader product management community. This role requires a proactive individual who thrives in an agile environment and can drive the product process from research to execution. You'll be responsible for: Defining and delivering the product roadmap, ensuring it balances business needs, technical feasibility, and user requirements. Prioritising the product backlog, making trade-offs between different features and enhancements based on user value, business goals, and development effort. Engaging with stakeholders to gather feedback, clarify requirements, and ensure that the product vision is aligned across teams. Leading product discovery and research, validating ideas through user research, testing, and prototyping before committing to development. Managing the end-to-end product life cycle, from concept to delivery, including continuous iteration and improvement based on user feedback. Experience with and ensuring compliance with GOV.UK service standards, including performance, accessibility, security, and legal requirements. Managing risks and issues, proactively identifying potential blockers and taking action to mitigate them in collaboration with the team and stakeholders. Skills needed for this role: Product management expertise: Proven experience in managing the end-to-end product life cycle, including strategy development, roadmap creation and delivery in an agile environment. Agile methodologies: Deep understanding of agile principles and hands-on experience leading cross-functional teams in an iterative product delivery process. Stakeholder management: Strong ability to engage, influence, and manage relationships with senior stakeholders across different departments and disciplines. User-centred design: Familiarity with user research, usability testing and incorporating user feedback to build products that meet the needs of diverse users. Data-driven decision making: Ability to use data and metrics to drive product decisions, assess product performance, and inform future improvements. Communication and leadership: Excellent written and verbal communication skills, with the ability to present complex ideas clearly and motivate teams. Problem-solving: Analytical mindset with the ability to think strategically and resolve issues that arise during product development and delivery. Governance and compliance: Knowledge of GOV.UK service standards and an understanding of accessibility, security and legal compliance in the public sector context. Mentorship and coaching: Ability to guide and mentor junior team members, fostering their professional development and growth. Join us at Scrumconnect, where your highly demonstrable skills and expertise will drive the future of user-centred design in public services.
27/09/2024
Full time
Senior Product Manager Senior Level - SFIA5 Salary: £55k-75k dependent on experience Location: London About Scrumconnect: Scrumconnect is a leading force in technology consultancy, proudly contributing to over 20% of the UK's most significant citizen-facing public services. Our award-winning team has made a substantial impact, delivering more than 64 services in the past two years alone. This work has not only reached over 50 million citizens but also achieved considerable savings for the taxpayer, amounting to over £25 million. At Scrumconnect, we foster a community of talented consultants who thrive on collaboration, sharing knowledge, and continuous learning to address and solve complex challenges. Our mission is to combine advanced software engineering, human-focused design, and data-driven insights to deliver unparalleled service to our clients. About the role: We are looking for a strategic and experienced Senior Product Manager to lead the development and delivery of high-quality digital services. The role requires someone who can manage a multidisciplinary team, collaborate with key stakeholders and ensure that the product vision aligns with user needs and organisational goals. As a Senior Product Manager, you will play a pivotal role in driving product strategy, managing roadmaps, and delivering digital services that are simple, accessible and effective. At this level you will: Shape the overall product vision and strategy, ensuring alignment with organisational priorities and user needs. Lead and support agile, cross-functional teams to deliver high-quality products iteratively, using agile principles to continuously improve delivery. Influence and build strong relationships with senior stakeholders across policy, technical, and operational teams to align on goals and outcomes. Promote a user-centred design approach, ensuring that services are built to meet the needs of users, with a focus on usability, accessibility, and inclusivity. Provide clear leadership and direction, ensuring that the product roadmap and priorities are understood by your team and stakeholders. Drive performance metrics and analysis, using data to track the success of the product and make evidence-based decisions for improvement. Coach and mentor junior product managers, developing their skills and fostering a collaborative environment within the team and the broader product management community. This role requires a proactive individual who thrives in an agile environment and can drive the product process from research to execution. You'll be responsible for: Defining and delivering the product roadmap, ensuring it balances business needs, technical feasibility, and user requirements. Prioritising the product backlog, making trade-offs between different features and enhancements based on user value, business goals, and development effort. Engaging with stakeholders to gather feedback, clarify requirements, and ensure that the product vision is aligned across teams. Leading product discovery and research, validating ideas through user research, testing, and prototyping before committing to development. Managing the end-to-end product life cycle, from concept to delivery, including continuous iteration and improvement based on user feedback. Experience with and ensuring compliance with GOV.UK service standards, including performance, accessibility, security, and legal requirements. Managing risks and issues, proactively identifying potential blockers and taking action to mitigate them in collaboration with the team and stakeholders. Skills needed for this role: Product management expertise: Proven experience in managing the end-to-end product life cycle, including strategy development, roadmap creation and delivery in an agile environment. Agile methodologies: Deep understanding of agile principles and hands-on experience leading cross-functional teams in an iterative product delivery process. Stakeholder management: Strong ability to engage, influence, and manage relationships with senior stakeholders across different departments and disciplines. User-centred design: Familiarity with user research, usability testing and incorporating user feedback to build products that meet the needs of diverse users. Data-driven decision making: Ability to use data and metrics to drive product decisions, assess product performance, and inform future improvements. Communication and leadership: Excellent written and verbal communication skills, with the ability to present complex ideas clearly and motivate teams. Problem-solving: Analytical mindset with the ability to think strategically and resolve issues that arise during product development and delivery. Governance and compliance: Knowledge of GOV.UK service standards and an understanding of accessibility, security and legal compliance in the public sector context. Mentorship and coaching: Ability to guide and mentor junior team members, fostering their professional development and growth. Join us at Scrumconnect, where your highly demonstrable skills and expertise will drive the future of user-centred design in public services.
IT Cloud & Systems Administrator - Birmingham City Centre - Hybrid Working Microsoft Cloud, Active Directory, Azure AD, 0365, PowerShell, Cloud Automation, Entra, Entra Connect, Identity Access Management, Connect MgGraph and PowerShell, IaaS, PaaS, MS Exchange, File Servers. To £45,000 + 20% Bonus + Excellent Company Benefits & Discounts + Hybrid Working (Benefits include, 20% Bonus, Pension, 26 Days Paid Holiday to start, High Street Shopping Discounts and Free Shares! Additionally, a free Employee Helpline- to support you with whatever life throws at you). The client is one of the UK's leading Leisure and Retail organisations who regularly generate £2BN turnover per annum from over 1,600 outlets across the UK. They are seeking to onboard an experienced IT Cloud & Systems Administrator responsible for managing the administration Active Directory, Entra ID, Identity Management solutions, and other key services and access controls for a 4000 plus users based across PowerShell platforms. This is a hybrid role reporting the Technical Services Manager in their Birmingham City Centre HQ. Working in an IT Support Team of 8 Engineers that includes a team consisting of Infrastructure and Network Specialists. As part the Infrastructure Team you will take a lead in driving cloud automation, owning and managing the cloud platforms, keeping them optimised and efficient. You will also work closely with the Infrastructure Cloud Engineer to support Cloud IaaS and PaaS, Access and capability policies and Cloud Governance. Your Key Microsoft Cloud Experience will need to include: Proven Active Directory & Azure admin maintenance experience Ability to complete AD and Azure hardening in conjunction with IT Security. Microsoft Office 365, Microsoft Azure, Entra Connect and DFS/File Server Infrastructure experience Strong PowerShell Scripting abilities and a desire to automate. Experience of Active Directory, Connect MgGraph and PowerShell modules. Experience of administering On-premises and Cloud based Identity Management solutions and complete monthly tasks and reports for upper management. Experience setting up Azure Enterprise Apps & Service Principals for SSO and Provisioning. Social Sign On implementation & maintenance is highly desired but not required. (Meta/Google/Apple Integrations) Remote Access Services for internal and external users (SSL & IPSEC VPN's) Wi-Fi Infrastructure and Guest Wi-Fi services Your Key Deliverables will include: To be the System Administrator for Active Directory, Identity Management solutions, file Servers, Microsoft Entra ID, Azure B2C tenants and other key services Own and administer Microsoft Active Directory, the Identity Management solution, and Cloud Directory services including Microsoft Entra ID and all synchronisation processes Maintain Active Directory and Entra ID through daily, weekly and periodic housekeeping ensuring Active Directory becomes an accurate reflection of the IT estate Act as the Cloud & Identity Management SME ensuring best practice is followed and aligned to industry standards. Maintain the cloud environments ensuring optimised delivery methods are implemented. Design and implement automated processes where possible to streamline productivity. This is an excellent role, with a great Team in an employee focused organisation! CALL EXPERIS IT TODAY FOR MORE INFORMATION
27/09/2024
Full time
IT Cloud & Systems Administrator - Birmingham City Centre - Hybrid Working Microsoft Cloud, Active Directory, Azure AD, 0365, PowerShell, Cloud Automation, Entra, Entra Connect, Identity Access Management, Connect MgGraph and PowerShell, IaaS, PaaS, MS Exchange, File Servers. To £45,000 + 20% Bonus + Excellent Company Benefits & Discounts + Hybrid Working (Benefits include, 20% Bonus, Pension, 26 Days Paid Holiday to start, High Street Shopping Discounts and Free Shares! Additionally, a free Employee Helpline- to support you with whatever life throws at you). The client is one of the UK's leading Leisure and Retail organisations who regularly generate £2BN turnover per annum from over 1,600 outlets across the UK. They are seeking to onboard an experienced IT Cloud & Systems Administrator responsible for managing the administration Active Directory, Entra ID, Identity Management solutions, and other key services and access controls for a 4000 plus users based across PowerShell platforms. This is a hybrid role reporting the Technical Services Manager in their Birmingham City Centre HQ. Working in an IT Support Team of 8 Engineers that includes a team consisting of Infrastructure and Network Specialists. As part the Infrastructure Team you will take a lead in driving cloud automation, owning and managing the cloud platforms, keeping them optimised and efficient. You will also work closely with the Infrastructure Cloud Engineer to support Cloud IaaS and PaaS, Access and capability policies and Cloud Governance. Your Key Microsoft Cloud Experience will need to include: Proven Active Directory & Azure admin maintenance experience Ability to complete AD and Azure hardening in conjunction with IT Security. Microsoft Office 365, Microsoft Azure, Entra Connect and DFS/File Server Infrastructure experience Strong PowerShell Scripting abilities and a desire to automate. Experience of Active Directory, Connect MgGraph and PowerShell modules. Experience of administering On-premises and Cloud based Identity Management solutions and complete monthly tasks and reports for upper management. Experience setting up Azure Enterprise Apps & Service Principals for SSO and Provisioning. Social Sign On implementation & maintenance is highly desired but not required. (Meta/Google/Apple Integrations) Remote Access Services for internal and external users (SSL & IPSEC VPN's) Wi-Fi Infrastructure and Guest Wi-Fi services Your Key Deliverables will include: To be the System Administrator for Active Directory, Identity Management solutions, file Servers, Microsoft Entra ID, Azure B2C tenants and other key services Own and administer Microsoft Active Directory, the Identity Management solution, and Cloud Directory services including Microsoft Entra ID and all synchronisation processes Maintain Active Directory and Entra ID through daily, weekly and periodic housekeeping ensuring Active Directory becomes an accurate reflection of the IT estate Act as the Cloud & Identity Management SME ensuring best practice is followed and aligned to industry standards. Maintain the cloud environments ensuring optimised delivery methods are implemented. Design and implement automated processes where possible to streamline productivity. This is an excellent role, with a great Team in an employee focused organisation! CALL EXPERIS IT TODAY FOR MORE INFORMATION
Job Role: OIC Technical Lead/Architect/Designer: 12 month role, must be available onsite in Dublin up to 2 days a week Responsibilities: Lead the end-to-end technical implementation of Oracle Integration Cloud projects, including requirements validation, aiding with design, development, testing and deployment. Collaborate with project managers, SMEs and other stakeholders to help define project scope, objectives and deliverables for OIC. Provide technical leadership and guidance to the development team, ensuring best practices and quality standards are followed. Design and develop integration solutions using Oracle Integration Cloud, including integrations between different applications and/or systems (on-premise or in the cloud). Perform troubleshooting and issue resolution for complex integration scenarios, ensuring smooth project delivery. Conduct code reviews and provide constructive feedback to the development team to improve code quality and maintainability. Stay up to date with the latest industry trends, Oracle Integration Cloud updates, and emerging technologies to drive continuous improvement and innovation. Collaborate with all stakeholders to understand their business requirements and translate them into technical specifications and scalable integration solutions. Drive knowledge sharing and mentorship within the team, fostering a culture of learning and growth. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience as a Technical Lead/Senior Developer or similar role, with a focus on Oracle Integration Cloud. In-depth knowledge and hands-on experience with Oracle Integration Cloud, including Oracle Integration Cloud Service (ICS) and/or Oracle Integration Cloud (OIC). Previous experience on Oracle Fusion Middleware (Oracle SOA Suite, WebLogic) and/or other Oracle Products from the Oracle iPaaS Catalog is considered a plus. Strong understanding of integration patterns, RESTful APIs, SOAP services, and XML/JSON data formats. Proficiency in developing custom adapters, connecting to various endpoints, and implementing complex integrations using Oracle Integration Cloud. Experience in integrating with other Oracle applications, such as Oracle Primavera Cloud, Oracle Primavera P6, Oracle Primavera Gateway, Oracle Unifier or Oracle E-business Suite, is highly desirable. Excellent problem-solving skills and the ability to analyze and resolve complex integration issues. Strong communication skills with the ability to effectively collaborate with both technical and non-technical stakeholders. Oracle Integration Cloud certification (such as Oracle Cloud Platform Application Integration certification) is a plus.
27/09/2024
Project-based
Job Role: OIC Technical Lead/Architect/Designer: 12 month role, must be available onsite in Dublin up to 2 days a week Responsibilities: Lead the end-to-end technical implementation of Oracle Integration Cloud projects, including requirements validation, aiding with design, development, testing and deployment. Collaborate with project managers, SMEs and other stakeholders to help define project scope, objectives and deliverables for OIC. Provide technical leadership and guidance to the development team, ensuring best practices and quality standards are followed. Design and develop integration solutions using Oracle Integration Cloud, including integrations between different applications and/or systems (on-premise or in the cloud). Perform troubleshooting and issue resolution for complex integration scenarios, ensuring smooth project delivery. Conduct code reviews and provide constructive feedback to the development team to improve code quality and maintainability. Stay up to date with the latest industry trends, Oracle Integration Cloud updates, and emerging technologies to drive continuous improvement and innovation. Collaborate with all stakeholders to understand their business requirements and translate them into technical specifications and scalable integration solutions. Drive knowledge sharing and mentorship within the team, fostering a culture of learning and growth. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience as a Technical Lead/Senior Developer or similar role, with a focus on Oracle Integration Cloud. In-depth knowledge and hands-on experience with Oracle Integration Cloud, including Oracle Integration Cloud Service (ICS) and/or Oracle Integration Cloud (OIC). Previous experience on Oracle Fusion Middleware (Oracle SOA Suite, WebLogic) and/or other Oracle Products from the Oracle iPaaS Catalog is considered a plus. Strong understanding of integration patterns, RESTful APIs, SOAP services, and XML/JSON data formats. Proficiency in developing custom adapters, connecting to various endpoints, and implementing complex integrations using Oracle Integration Cloud. Experience in integrating with other Oracle applications, such as Oracle Primavera Cloud, Oracle Primavera P6, Oracle Primavera Gateway, Oracle Unifier or Oracle E-business Suite, is highly desirable. Excellent problem-solving skills and the ability to analyze and resolve complex integration issues. Strong communication skills with the ability to effectively collaborate with both technical and non-technical stakeholders. Oracle Integration Cloud certification (such as Oracle Cloud Platform Application Integration certification) is a plus.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
Are you an IT Manager looking for a new challenge? Look no further, one of our long-standing clients is looking for a new Technical IT Manager to join their well-established business within the Smart Metering sector. Our client is looking for someone who's experienced at managing a team and not afraid to get their hands dirty. As the Technical IT Manager, you will play a pivotal role in managing and maintaining their IT infrastructure, ensuring the continuous operation of critical systems both on-premises and in their data centres. You will lead a 24/7 NOC team and work closely with our outsourced SOC to guarantee the security and reliability of our services. This role requires a hands-on approach to technical support, process definition, and compliance with industry standards. Benefits: Salary: up to £63,000 26 days Holiday + Bank Holidays Enhanced Pension Death in service Main duties and responsibilities: Oversee IT systems at UK data Centres, ensuring reliable and robust service delivery. Manage a UK-based 24/7 NOC operation of Networks, IT systems, Servers, Switches, Routers and resolve incidents or issues/actions. Ensuring adherence to Information Security Management, ISO 27001, and UK legal standards, especially Nations Infrastructure (CNI) Manage recording and monitoring of Service Level Agreements(SLA) for all incidents/issues/changes in conjunction with the Services IT Head and NOC/SOC. Provide first-line technical support when required and support remote users for hardware and software issues/improvements/changes/problems. Prepare documentation and reports based on business requirements, incidents, and as per customer needs. Closely interact with project managers/technical teams/other stakeholders in the UK and India as per business needs. Support and manage the UK IT Infrastructure upgrade, improvement, maintenance, new site readiness, and IT risk mitigation plan. Support and prepare IT hardware requirements for optimal costs for required performance. Planning and presenting the budget for approval as per work assignment. Be willing to travel to the data centres when called upon to do so. This might occur during out-of-office and unsociable hours, though as a rule, the NOC team reporting to this role will attend sites when required. Manage raising and tracking purchase requisitions and ensure the purchase orders arrive from the supplier. Coordinate & ensure that the goods are deployed as planned. Key job requirements: Ensuring SLA-based problem resolution for priority incident-related data services for NOC & SOC in the UK. Timely (as planned) support enhancement & establishment of IT Infrastructure/support services function for all IT-enabled service-related queries. Effectively supporting the Helpdesk in resolving priority incidents and satisfactory closure with customers. Ensuring the effective implementation/mapping of NOC and SOC processes to support UK service business. Keeping the team motivated. Working as per company behaviors and beliefs. Compliance with standards as mentioned above. To apply for this role please call, send your CV to (see below) or hit apply Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
27/09/2024
Full time
Are you an IT Manager looking for a new challenge? Look no further, one of our long-standing clients is looking for a new Technical IT Manager to join their well-established business within the Smart Metering sector. Our client is looking for someone who's experienced at managing a team and not afraid to get their hands dirty. As the Technical IT Manager, you will play a pivotal role in managing and maintaining their IT infrastructure, ensuring the continuous operation of critical systems both on-premises and in their data centres. You will lead a 24/7 NOC team and work closely with our outsourced SOC to guarantee the security and reliability of our services. This role requires a hands-on approach to technical support, process definition, and compliance with industry standards. Benefits: Salary: up to £63,000 26 days Holiday + Bank Holidays Enhanced Pension Death in service Main duties and responsibilities: Oversee IT systems at UK data Centres, ensuring reliable and robust service delivery. Manage a UK-based 24/7 NOC operation of Networks, IT systems, Servers, Switches, Routers and resolve incidents or issues/actions. Ensuring adherence to Information Security Management, ISO 27001, and UK legal standards, especially Nations Infrastructure (CNI) Manage recording and monitoring of Service Level Agreements(SLA) for all incidents/issues/changes in conjunction with the Services IT Head and NOC/SOC. Provide first-line technical support when required and support remote users for hardware and software issues/improvements/changes/problems. Prepare documentation and reports based on business requirements, incidents, and as per customer needs. Closely interact with project managers/technical teams/other stakeholders in the UK and India as per business needs. Support and manage the UK IT Infrastructure upgrade, improvement, maintenance, new site readiness, and IT risk mitigation plan. Support and prepare IT hardware requirements for optimal costs for required performance. Planning and presenting the budget for approval as per work assignment. Be willing to travel to the data centres when called upon to do so. This might occur during out-of-office and unsociable hours, though as a rule, the NOC team reporting to this role will attend sites when required. Manage raising and tracking purchase requisitions and ensure the purchase orders arrive from the supplier. Coordinate & ensure that the goods are deployed as planned. Key job requirements: Ensuring SLA-based problem resolution for priority incident-related data services for NOC & SOC in the UK. Timely (as planned) support enhancement & establishment of IT Infrastructure/support services function for all IT-enabled service-related queries. Effectively supporting the Helpdesk in resolving priority incidents and satisfactory closure with customers. Ensuring the effective implementation/mapping of NOC and SOC processes to support UK service business. Keeping the team motivated. Working as per company behaviors and beliefs. Compliance with standards as mentioned above. To apply for this role please call, send your CV to (see below) or hit apply Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Job Title: PostgreSQL DBA Location: Manchester/Hybrid Salary/Rate: Up to £435 pe day INSIDE IR35 Start Date: 14/10/2024 Job Type: Contract Company Introduction We have an exciting opportunity now available with one of our sector-leading financial services clients! They are currently looking for a skilled PostgreSQL DBA to join their team for a six-month contract. Job Responsibilities/Objectives Must have hands on experience as Database Administration specifically with MongoDB, PostgreSQL/Oracle. Working with database software to find ways to store, organise and manage data Expert knowledge of RDBMS and NoSQL data stores and working with a variety of structures including JSON and XML Experience of software development with distributed data processing technologies including Oracle, MongoDB, PostgreSQL Experience in keeping databases up to date, troubleshooting, helping with database design & development, and managing database access. Experience in designing maintenance procedures and putting them into operation. Liaising with programmers, applications/operational staff, IT project managers and other technical staff Managing database security/integrity and backup procedures, implementing security measures. Required Skills/Experience The ideal candidate will have the following: Writing reports, documentation, and operating manuals Testing and modifying databases to ensure that they operate reliably Writing disaster recovery plans and archiving/housekeeping data. Knowledge of Cloud platforms, serverless architecture preferable Good understanding of software patterns and when/how to apply them Knowledge of Kafka will be advantageous Experience of working in an Agile/DevOps software development environment Have ability to help with mentoring tasks. Have experience in working on Support activities. DBA - PostgreSQL, Mongo DB, MySQL If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
27/09/2024
Project-based
Job Title: PostgreSQL DBA Location: Manchester/Hybrid Salary/Rate: Up to £435 pe day INSIDE IR35 Start Date: 14/10/2024 Job Type: Contract Company Introduction We have an exciting opportunity now available with one of our sector-leading financial services clients! They are currently looking for a skilled PostgreSQL DBA to join their team for a six-month contract. Job Responsibilities/Objectives Must have hands on experience as Database Administration specifically with MongoDB, PostgreSQL/Oracle. Working with database software to find ways to store, organise and manage data Expert knowledge of RDBMS and NoSQL data stores and working with a variety of structures including JSON and XML Experience of software development with distributed data processing technologies including Oracle, MongoDB, PostgreSQL Experience in keeping databases up to date, troubleshooting, helping with database design & development, and managing database access. Experience in designing maintenance procedures and putting them into operation. Liaising with programmers, applications/operational staff, IT project managers and other technical staff Managing database security/integrity and backup procedures, implementing security measures. Required Skills/Experience The ideal candidate will have the following: Writing reports, documentation, and operating manuals Testing and modifying databases to ensure that they operate reliably Writing disaster recovery plans and archiving/housekeeping data. Knowledge of Cloud platforms, serverless architecture preferable Good understanding of software patterns and when/how to apply them Knowledge of Kafka will be advantageous Experience of working in an Agile/DevOps software development environment Have ability to help with mentoring tasks. Have experience in working on Support activities. DBA - PostgreSQL, Mongo DB, MySQL If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Engineering Tech Lead/Team leader with strong hands-on capabilities in Python, Django, Back End/some Front End web systems development, cloud, and CI/CD, as this role incorporates both hands-on technical leadership and Team/People Management for an engineering team of eight people, is required by financial service business to develop/scale their internal platforms and systems as the company is going through a rapid growth curve and recent investment. This role is predominately remote, with circa three days per month in the London West Office 2/3 times per month. The role would suit a hands-on Engineering Manager, Tech Lead, Lead Software Engineer, Principal Engineer, Staff Engineer, with significant experience in technical leadership, managing teams and technical delivery, combined with a strong Python web development skill set. Salary Circa £130-150k + Benefits Key skills required as the Engineering Tech Lead/Team Lead (Hands-On) Python/Django Previous experience of technically leading a line managing a Python web development team, ideally in a start-up/scale-up/fast-growing environment scaling systems. Background designing and implementing Python/Django, web applications and API's GraphQL or Django Rest Framework, utilising various tools and technologies. Some Front End framework experience, such as Typescript/React. Experience with cloud technologies and platforms like AWS, Azure, or Google Cloud Platform. In-depth understanding of the entire development process (design/architecture, development and deployment). Proven experience with CI/CD A passion for developing your team's careers and skills. You take the time to understand your team's career goals and what is important to them to foster an engineering culture. Strong academic background/with a degree in Computer Science/STEM. What you'll do as an EngineeringTech Lead/Team Lead (Hands-On) Python/Django Technically lead and line manage a focused squad of around 8 Engineers remoting to the CTO; promote growth through feedback, help each team member achieve their potential, and support your team. Play a hands-on role in the key design and implementation decisions, writing high-quality, well-tested code that solves challenging problems and scales the platform. Develop Backend services and Python, Django and APIs using GraphQL or Django REST and Frontend applications using React and Typescript. Scale the engineering team through hiring, developing career paths, and developing professional development opportunities. Ensure the team develops software applications, adhering to architecture, coding standards, best practices, QA, and project requirements. Ensure project and sprint milestones are achieved Scrum master duties, as required Identify technical debt and inefficiencies in existing systems and propose improvement solutions. Ensure appropriate testing support is in place: Drive the implementation of automated testing, continuous integration, and deployment processes to improve efficiency and quality. Shape our onboarding processes and mentorship program to help set our engineers up for success, develop their skills, and create learning opportunities. This new role is an outstanding chance to flex your technical and leadership skills and join a fast-growing business with big ambitions, reporting to the CTO. Opus Resourcing acts as an employment agency with respect to permanent employment.
27/09/2024
Full time
Engineering Tech Lead/Team leader with strong hands-on capabilities in Python, Django, Back End/some Front End web systems development, cloud, and CI/CD, as this role incorporates both hands-on technical leadership and Team/People Management for an engineering team of eight people, is required by financial service business to develop/scale their internal platforms and systems as the company is going through a rapid growth curve and recent investment. This role is predominately remote, with circa three days per month in the London West Office 2/3 times per month. The role would suit a hands-on Engineering Manager, Tech Lead, Lead Software Engineer, Principal Engineer, Staff Engineer, with significant experience in technical leadership, managing teams and technical delivery, combined with a strong Python web development skill set. Salary Circa £130-150k + Benefits Key skills required as the Engineering Tech Lead/Team Lead (Hands-On) Python/Django Previous experience of technically leading a line managing a Python web development team, ideally in a start-up/scale-up/fast-growing environment scaling systems. Background designing and implementing Python/Django, web applications and API's GraphQL or Django Rest Framework, utilising various tools and technologies. Some Front End framework experience, such as Typescript/React. Experience with cloud technologies and platforms like AWS, Azure, or Google Cloud Platform. In-depth understanding of the entire development process (design/architecture, development and deployment). Proven experience with CI/CD A passion for developing your team's careers and skills. You take the time to understand your team's career goals and what is important to them to foster an engineering culture. Strong academic background/with a degree in Computer Science/STEM. What you'll do as an EngineeringTech Lead/Team Lead (Hands-On) Python/Django Technically lead and line manage a focused squad of around 8 Engineers remoting to the CTO; promote growth through feedback, help each team member achieve their potential, and support your team. Play a hands-on role in the key design and implementation decisions, writing high-quality, well-tested code that solves challenging problems and scales the platform. Develop Backend services and Python, Django and APIs using GraphQL or Django REST and Frontend applications using React and Typescript. Scale the engineering team through hiring, developing career paths, and developing professional development opportunities. Ensure the team develops software applications, adhering to architecture, coding standards, best practices, QA, and project requirements. Ensure project and sprint milestones are achieved Scrum master duties, as required Identify technical debt and inefficiencies in existing systems and propose improvement solutions. Ensure appropriate testing support is in place: Drive the implementation of automated testing, continuous integration, and deployment processes to improve efficiency and quality. Shape our onboarding processes and mentorship program to help set our engineers up for success, develop their skills, and create learning opportunities. This new role is an outstanding chance to flex your technical and leadership skills and join a fast-growing business with big ambitions, reporting to the CTO. Opus Resourcing acts as an employment agency with respect to permanent employment.
Node.Js - Full Stack Developer - Lead/Senior Permanent Location: Ideally Berkshire with x1 day per week in the office but other locations around the UK will be considered. Sponsorship Available Salary: £65,000 - £77,000 + benefits Angular & Node.Js Full Stack Developer is sought by my Plc client who are growing a new continuous improvement, development and support team. This Agile team are responsible for maintaining and enhancing in-house developed applications across the organisation. The Lead Angular and Node.js Developer plays a pivotal role in the development and maintenance of applications and infrastructure to facilitate speedy software development and deployment, whilst supporting the current team. With a unique combination of development, technical support and IT operations, they ensure that the critical applications and products are consistently improved and updated to align with business requirements. They also help to identify and resolve complex incidents and problems while devising technical solutions that cater to the needs of the business. Day to day: - Design, develop and maintain web applications (Node.js & Angular) as part of an agile team in a DevOps environment, with a focus of whole application systems and services (Front End and Back End). - Diagnose and resolve problems with application systems in the production environment, collaborating with team members in the fixing of faults as appropriate. This includes troubleshooting and resolving issues related to infrastructure, applications, and data. - Code according to industry standards and specifications. This includes writing secure, clean, maintainable, and efficient code that meets the organisation's coding standards and best practices. - Participating in all stages of the software development life cycle, including planning, design, development, testing, deployment, and maintenance. - Ccommunicate with team members, including the Delivery Manager and Product Owner in addition to collaborating with other team members and stakeholders to ensure that requirements are understood and that everyone is working toward the same goals. Skills & Experience Required: - Considerable experience in software engineering using Node.js and Azure components. Other technologies such as Anjular, JavaScript, HTML, CSS, PHP, and Selenium would be advantageous. - Excellent technical computing, analysis, design and development skills to a proven professional level including understanding the impact to business. - Understanding of software release processes: from receipt of incidents, analysis and then through the testing and release processes. - Extensive experience of developing within an Azure cloud environment. This will require you to have experience of some of the following: Microsoft Visual Studio, Azure Blobs, AppInsights, Azure Keyvault, API Management, Azure Active Directory, Azure Functions, AppGateway, CosmosDB. - Fully conversant with Agile and DevOps development methodology and concepts, including CI/CD coding, security testing best practice and standards . This must include a good understanding of CI/CD pipelines and development repositories such as Git. If you feel that this role is of interest, please get in contact by sending your CV with your contact number, and we will be in touch to discuss the role and our client in detail.
27/09/2024
Full time
Node.Js - Full Stack Developer - Lead/Senior Permanent Location: Ideally Berkshire with x1 day per week in the office but other locations around the UK will be considered. Sponsorship Available Salary: £65,000 - £77,000 + benefits Angular & Node.Js Full Stack Developer is sought by my Plc client who are growing a new continuous improvement, development and support team. This Agile team are responsible for maintaining and enhancing in-house developed applications across the organisation. The Lead Angular and Node.js Developer plays a pivotal role in the development and maintenance of applications and infrastructure to facilitate speedy software development and deployment, whilst supporting the current team. With a unique combination of development, technical support and IT operations, they ensure that the critical applications and products are consistently improved and updated to align with business requirements. They also help to identify and resolve complex incidents and problems while devising technical solutions that cater to the needs of the business. Day to day: - Design, develop and maintain web applications (Node.js & Angular) as part of an agile team in a DevOps environment, with a focus of whole application systems and services (Front End and Back End). - Diagnose and resolve problems with application systems in the production environment, collaborating with team members in the fixing of faults as appropriate. This includes troubleshooting and resolving issues related to infrastructure, applications, and data. - Code according to industry standards and specifications. This includes writing secure, clean, maintainable, and efficient code that meets the organisation's coding standards and best practices. - Participating in all stages of the software development life cycle, including planning, design, development, testing, deployment, and maintenance. - Ccommunicate with team members, including the Delivery Manager and Product Owner in addition to collaborating with other team members and stakeholders to ensure that requirements are understood and that everyone is working toward the same goals. Skills & Experience Required: - Considerable experience in software engineering using Node.js and Azure components. Other technologies such as Anjular, JavaScript, HTML, CSS, PHP, and Selenium would be advantageous. - Excellent technical computing, analysis, design and development skills to a proven professional level including understanding the impact to business. - Understanding of software release processes: from receipt of incidents, analysis and then through the testing and release processes. - Extensive experience of developing within an Azure cloud environment. This will require you to have experience of some of the following: Microsoft Visual Studio, Azure Blobs, AppInsights, Azure Keyvault, API Management, Azure Active Directory, Azure Functions, AppGateway, CosmosDB. - Fully conversant with Agile and DevOps development methodology and concepts, including CI/CD coding, security testing best practice and standards . This must include a good understanding of CI/CD pipelines and development repositories such as Git. If you feel that this role is of interest, please get in contact by sending your CV with your contact number, and we will be in touch to discuss the role and our client in detail.
*This role is onsite 5 days each week in Houston* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an End-User Technology Support Manager. Candidate will lead the implementation of new technology rollouts and upgrades, ensuring seamless deskside support within the region and firmwide. Additional responsibilities include contributing to the development and execution of the firm's comprehensive technology support strategy, ensuring adherence to firmwide IT policies, procedures, standards, and guidelines. The role also requires overseeing the creation of troubleshooting documentation and detailed instructions for the support teams. Candidate will interact regularly with technology teams, firm leadership, vendors, and users. The TSM should have a proven ability to operate in a fast-paced environment, interact with C-Level leadership, and serve as the main point of contact for technology for the VIPs within the Texas offices. Candidate will oversee both firmwide and local projects, new initiatives, and issue resolution, as well as manage the local Technology Support teams' budget, including ordering, forecasting, and reporting monthly budget variances. The position requires travel to various offices as needed. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Qualifications: Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications.
27/09/2024
Full time
*This role is onsite 5 days each week in Houston* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an End-User Technology Support Manager. Candidate will lead the implementation of new technology rollouts and upgrades, ensuring seamless deskside support within the region and firmwide. Additional responsibilities include contributing to the development and execution of the firm's comprehensive technology support strategy, ensuring adherence to firmwide IT policies, procedures, standards, and guidelines. The role also requires overseeing the creation of troubleshooting documentation and detailed instructions for the support teams. Candidate will interact regularly with technology teams, firm leadership, vendors, and users. The TSM should have a proven ability to operate in a fast-paced environment, interact with C-Level leadership, and serve as the main point of contact for technology for the VIPs within the Texas offices. Candidate will oversee both firmwide and local projects, new initiatives, and issue resolution, as well as manage the local Technology Support teams' budget, including ordering, forecasting, and reporting monthly budget variances. The position requires travel to various offices as needed. Responsibilities: Excellent judgment in assessing user issues; along with intermediate trouble-shooting methodology. Develop and manage Operating Level Agreements (OLA's) as well as client Service Level Agreements (SLA's) across entire Technology Services organization with respect to technology support. Manage and oversight of recruiting, hiring, performance, and professional skill development for entire their Technology Support organization. Ability to work for the best resolution either through own knowledge, documented resolution, or proper and timely escalation. Qualifications: Proficient in Windows 10/11 OS and core application suite; including the Microsoft Suite and various applications. Intermediate knowledge of Remote Computing; including Zoom, WebEx, Skype for Business, and Citrix. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues. Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Define and implement the processes that drive the Service Delivery in accordance with ITIL best practices. Bachelor's Degree or work equivalent. Computer Science or Technical qualification is a plus. A high level of proven management experience in a professional services environment, law firm experience preferable. Audio Visual experience a plus Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, Suite, and 365 including networking component, hardware, peripheral devices. Knowledge in remote meeting platforms including Zoom, WebEx and Skype for Business. Knowledge of ticketing applications.
Information Technology Governance and Privacy - Financial Industry SALARY: $115k - $145k plus 15% bonus LOCATION: Chicago, IL Hybrid 3 days onsite and 2 days remote, They want 7 years of applicable experience The Associate Principal, Information Governance and Privacy (reporting to the Privacy and Data Protection Officer) is responsible for supporting the development and implementation of information governance, data protection, and privacy program. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organizations Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Understanding of and interest in technology selection and implementation Experience in Information Security related policy, procedure and control writing Technical Skills: Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Education and/or Experience: Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience 7 or more years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry Certificates or Licenses: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
26/09/2024
Full time
Information Technology Governance and Privacy - Financial Industry SALARY: $115k - $145k plus 15% bonus LOCATION: Chicago, IL Hybrid 3 days onsite and 2 days remote, They want 7 years of applicable experience The Associate Principal, Information Governance and Privacy (reporting to the Privacy and Data Protection Officer) is responsible for supporting the development and implementation of information governance, data protection, and privacy program. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organizations Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Understanding of and interest in technology selection and implementation Experience in Information Security related policy, procedure and control writing Technical Skills: Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Education and/or Experience: Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience 7 or more years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry Certificates or Licenses: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)