*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Network Engineer. Candidate will be responsible for supporting a team performing network design & analysis of new architectures, routing/switching configuration and design, and network related business continuity approaches; developing systems specifications, technical implementation plans and coordinating complex installation projects with clients and vendors without supervision. Responsible for supporting the team performing network design and support of new network and security architectures for on premise and Cloud networks. Responsibilities: Support the team members who design/architect new routing, switching, and connectivity solutions Support the team members who design/architect new cloud network solutions Support the team members who design, architect and plan network changes and new infrastructure Work with vendors, common carriers and network engineering in identification and resolution of complex network problems Ensure IT/Security Governance needs are met. (NIST-CSF and COBIT) Ensure network performance and network security standards are met Provide tactical and strategic input on overall network planning and related projects Provide on-call support according to assigned schedule Document network changes, policies and procedures and drawings Support large projects and schedules Perform other duties as assigned Qualifications: Experience directing use of tools such as Ansible, Terraform, Jenkins, Python, and Github (or industry equivalent) Experience delivering Infrastructure as code Experience building cloud infrastructure in environments such as AWS (Preferred), Azure, or Google Cloud, or similar service Experience using Agile Methodology Knowledge of layer 3 routing and switching Experience with IOS, NX-OS, and XR Advanced experience with architecting, designing, deploying, and operating network elements such as DNS/IPAM; Firewalls; Network Access Control Solutions (NAC); load balancing; DDoS mitigation, tapping/sniffing infrastructures; and NTP Excellent physical communication troubleshooting skills using cabling and signalling analyzer, packet capture and analysis Advanced WAN, LAN, TCP/IP, VPN, Ethernet Skills Extensive EIGRP, BGP4, RIP and OSPF Routing Protocol knowledge Certifications Relevant industry certifications such as Microsoft Azure or Google Cloud Cisco Certified Network Professional (CCNP or CCDP) equivalent field experience AWS certifications such as DevOps Engineer, Solutions Architect, Advanced Networking, or Security or equivalent field experience Cisco Certified Internetwork Engineer (CCIE) Certification Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience 1+ years of experience in IT systems installation, operations, administration, and maintenance of virtualized Servers/cloud systems
27/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Network Engineer. Candidate will be responsible for supporting a team performing network design & analysis of new architectures, routing/switching configuration and design, and network related business continuity approaches; developing systems specifications, technical implementation plans and coordinating complex installation projects with clients and vendors without supervision. Responsible for supporting the team performing network design and support of new network and security architectures for on premise and Cloud networks. Responsibilities: Support the team members who design/architect new routing, switching, and connectivity solutions Support the team members who design/architect new cloud network solutions Support the team members who design, architect and plan network changes and new infrastructure Work with vendors, common carriers and network engineering in identification and resolution of complex network problems Ensure IT/Security Governance needs are met. (NIST-CSF and COBIT) Ensure network performance and network security standards are met Provide tactical and strategic input on overall network planning and related projects Provide on-call support according to assigned schedule Document network changes, policies and procedures and drawings Support large projects and schedules Perform other duties as assigned Qualifications: Experience directing use of tools such as Ansible, Terraform, Jenkins, Python, and Github (or industry equivalent) Experience delivering Infrastructure as code Experience building cloud infrastructure in environments such as AWS (Preferred), Azure, or Google Cloud, or similar service Experience using Agile Methodology Knowledge of layer 3 routing and switching Experience with IOS, NX-OS, and XR Advanced experience with architecting, designing, deploying, and operating network elements such as DNS/IPAM; Firewalls; Network Access Control Solutions (NAC); load balancing; DDoS mitigation, tapping/sniffing infrastructures; and NTP Excellent physical communication troubleshooting skills using cabling and signalling analyzer, packet capture and analysis Advanced WAN, LAN, TCP/IP, VPN, Ethernet Skills Extensive EIGRP, BGP4, RIP and OSPF Routing Protocol knowledge Certifications Relevant industry certifications such as Microsoft Azure or Google Cloud Cisco Certified Network Professional (CCNP or CCDP) equivalent field experience AWS certifications such as DevOps Engineer, Solutions Architect, Advanced Networking, or Security or equivalent field experience Cisco Certified Internetwork Engineer (CCIE) Certification Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience 1+ years of experience in IT systems installation, operations, administration, and maintenance of virtualized Servers/cloud systems
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Financial IT Infrastructure Architect. Candidate will be part of a small Innovation team of Architects that will collaborate with development teams, Solutions Architects, vendors, and other stakeholders to define and drive architectural vision, implementation and continuous improvement of solutions running on the core Real Time data streaming and compute infrastructure platforms such Kafka, Flink and K8s in a Hybrid Environment. Responsibilities: Collaborate with cross-functional teams to design, create and review software application architectures specifically tailored for streaming use cases. Ensure fault tolerance, scalability, and low-latency processing in streaming applications. Collaborate with DevOps teams to define deployment strategies and manage scalability. Drive optimization of streaming application performance by fine-tuning configurations, monitoring resource utilization, and identifying bottlenecks. Drive Implementation of best practices for efficient data serialization, compression, and network communication. Create and maintain architecture documentation, including system diagrams, data flow, and component interactions. Maintain vendor relationships and participate in escalation sessions and postmortems Evaluate and recommend tools and frameworks that enhance the performance and reliability of our streaming systems. Stay informed about industry trends related to Kafka, Flink, and Kubernetes. Qualifications: [Required] Effective communication skills to effectively collaborate and evangelize best practices with technical stakeholders. [Required] Advanced problem-solving skills and logical approach to solving problems [Required] Ability to execute spikes and provide code samples demonstrating best practices when developing solutions on Kafka and Flink. [Required] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Technical Skills: Expert level knowledge of Kafka Expert level knowledge of Flink In depth knowledge of on-premises networking as well as the hybrid connectivity to AWS and/or Azure Knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), compute, storage, database, network, content distribution, security/IAM, microservices, management, and serverless services Knowledge of Infrastructure as Code (IaC) such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes Education and/or Experience: [Preferred] Bachelor's or Master's degree in an engineering discipline [Required] 10+ years of experience architecting of mission critical Cloud and On-Prem Real Time data streaming and event-driven architectures [Required] 10+ years of experience with Java [Required] 5+ years of specific Kafka and Flink experience [Preferred] 5+ years of Kubernetes experience Certificates or Licenses: [Preferred] Confluent Certified Developer for Apache Kafka [Preferred] AWS certifications (eg Solutions Architect Associate) [Preferred] Certified Kubernetes Application Developer
27/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal Financial IT Infrastructure Architect. Candidate will be part of a small Innovation team of Architects that will collaborate with development teams, Solutions Architects, vendors, and other stakeholders to define and drive architectural vision, implementation and continuous improvement of solutions running on the core Real Time data streaming and compute infrastructure platforms such Kafka, Flink and K8s in a Hybrid Environment. Responsibilities: Collaborate with cross-functional teams to design, create and review software application architectures specifically tailored for streaming use cases. Ensure fault tolerance, scalability, and low-latency processing in streaming applications. Collaborate with DevOps teams to define deployment strategies and manage scalability. Drive optimization of streaming application performance by fine-tuning configurations, monitoring resource utilization, and identifying bottlenecks. Drive Implementation of best practices for efficient data serialization, compression, and network communication. Create and maintain architecture documentation, including system diagrams, data flow, and component interactions. Maintain vendor relationships and participate in escalation sessions and postmortems Evaluate and recommend tools and frameworks that enhance the performance and reliability of our streaming systems. Stay informed about industry trends related to Kafka, Flink, and Kubernetes. Qualifications: [Required] Effective communication skills to effectively collaborate and evangelize best practices with technical stakeholders. [Required] Advanced problem-solving skills and logical approach to solving problems [Required] Ability to execute spikes and provide code samples demonstrating best practices when developing solutions on Kafka and Flink. [Required] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. Technical Skills: Expert level knowledge of Kafka Expert level knowledge of Flink In depth knowledge of on-premises networking as well as the hybrid connectivity to AWS and/or Azure Knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), compute, storage, database, network, content distribution, security/IAM, microservices, management, and serverless services Knowledge of Infrastructure as Code (IaC) such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes Education and/or Experience: [Preferred] Bachelor's or Master's degree in an engineering discipline [Required] 10+ years of experience architecting of mission critical Cloud and On-Prem Real Time data streaming and event-driven architectures [Required] 10+ years of experience with Java [Required] 5+ years of specific Kafka and Flink experience [Preferred] 5+ years of Kubernetes experience Certificates or Licenses: [Preferred] Confluent Certified Developer for Apache Kafka [Preferred] AWS certifications (eg Solutions Architect Associate) [Preferred] Certified Kubernetes Application Developer
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
27/09/2024
Full time
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
Request Technology - Craig Johnson
San Francisco, California
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of Cyber Security Event and Incident Response. Candidate will lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. The primary objectives for the role will be to sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Take an active role in fostering a culture of learning and excellence. This list is not all-inclusive, and you are expected to perform other duties as requested or assigned. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Ability to analyze business requirements and recommend the right solutions in a timely fashion. Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
27/09/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of Cyber Security Event and Incident Response. Candidate will lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. The primary objectives for the role will be to sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Take an active role in fostering a culture of learning and excellence. This list is not all-inclusive, and you are expected to perform other duties as requested or assigned. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Ability to analyze business requirements and recommend the right solutions in a timely fashion. Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
Manager, Cyber Risk Management Salary: Open + Bonus Location: Remote *We are unable to provide sponsorship for this role* Responsibilities Lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. Sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Qualifications 8+ years of professional experience in Cybersecurity Bachelor's degree in Computer Science or a related field 1+ years of management experience Strong communication skills with a high priority on listening to others. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, technical project proposals, and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
27/09/2024
Full time
Manager, Cyber Risk Management Salary: Open + Bonus Location: Remote *We are unable to provide sponsorship for this role* Responsibilities Lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. Sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Qualifications 8+ years of professional experience in Cybersecurity Bachelor's degree in Computer Science or a related field 1+ years of management experience Strong communication skills with a high priority on listening to others. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, technical project proposals, and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
Service Manager - Preston - 6 months - SC Cleared As a Service Manager within the Network Portfolio, the role holder is responsible for services from strategic suppliers and internally delivered towers. The Service Manager is the professional conscience ensuring that lines of services are; accessible, compliant, and relevant to our business in terms of service definition, cost and performance. Holds a position of responsibility in delivery of the Product Management requirements within the business, relating to IT enabled opportunities, as well as representing the businesses best interests with the customer base and Systems globally Provides input to the service continuity planning process and implements resulting plans. Investigates operational requirements and problems, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assists in the analysis of the underlying issues arising from investigations into requirements and problems and identifies available options for consideration. Is a specialist in the provision of the business IM&T strategy in relation to Product Management - ensuring through stakeholder management, the strategy aligns to the business needs and objectives. The role holder: Manages the full product life cycle to ensure that, over time, the needs of customers/users continue to be met and that financial and other benefits are achieved. Coordinates trials and product launches and supports communications and training. Anticipates changes in customer/user needs; adapts products, and creates product retirement and transitioning plans. Actively maintains recognised knowledge in one or more identifiable specialisms. Consolidates expertise from multiple sources, including third party experts, to provide coherent advice to further organisational objectives. Supports and promotes the development and sharing of specialist knowledge within the organisation. Manages methods, tools, techniques; selecting appropriately from plan-driven/predictive approaches or more adaptive (iterative and agile) approaches. Develops and maintains procedures and documentation for databases. Identifies, evaluates and manages the adoption of appropriate database administration tools and processes, including automation. Contributes to the setting of standards for definition, security and integrity of database objects and ensures conformance to these standards. Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Advises on Network Service security, licensing, upgrades, backups, and disaster recovery needs. Ensures that all requests for support are dealt with according to set standards and procedures. Produces models in support of business strategy. Has in-depth knowledge of a broad range of industry-wide modelling techniques. Advises on the choice of techniques and approach and influences customers accordingly. Is capable of developing bespoke models for unusual contexts. Responsible for planning and co-ordinating team modelling activities and for ensuring the quality of their work. The Service Manager will ensure that Own knowledge and familiar with services and products under management. Ensure services are delivered in line with the agreed performance measures Provide input and challenge into monthly service reviews and internal reporting candence. Responsible for ensuring that service demand information flows between key stakeholders and that that service capacity is appropriate to meet the future demand. Responsible for the management of service risks ensuring that these are appropriately communicated to the Tower Manager ensure that mitigation actions are developed and implemented. Engage the SDM and BRM community to ensure that they have the required information to meet their customer's business needs. Have commercial awareness related of supplier agreements and service relationships Supporting the Tower Manager by active and purposeful obligations management reviews for the services you manage, in order to drive already agreed contract value for all IT Service Providers. Supplier Management Conduct formal monthly reviews with suppliers to review all aspects of Service performance Ensure accountability for the management and delivery of the contracted services. Conduct weekly reviews with suppliers on day-to-day activity Work with supplier to identify opportunities for CSI and cost reduction. Support EIT Commercial in monthly 'supplier scorecard' rating. Commercial awareness related to supplier agreements and service relationships Ensure that service definition documents for the managed services are maintained and current. Responsible for supporting customer and supplier escalations and complaints relative to the managed service to effective conclusion. The Service Manager is primarily concerned with maintaining the performance of the service, however attention should be given to both short term and long term planning, so that integration of future changes can be handled in accordance with _continuous delivery_ or _Agile_ principles: Strategy and Architecture Work with the EIT Service Technical Authority to provide input into the Annual Technology Plan and Annual Strategic Roadmaps for the service. Continual Service Improvement Identify Continual Service Improvement (CSI) items and record in the My IT toolset. Conduct regular CSI workshops with suppliers to address issues or progress significant CSI items. Transition Management Attend Operational Readiness Reviews (ORR's) to assess the maturity of project deliverables before they are released. Ensure the Transition Manager is aware of the context into which the deliverable is being deployed and that the Project Manager has provided sufficient evidence to demonstrate not only the contracted deliverables but also a business outcome which will enhance the service. The Service Manager is responsible for ensuring that the Service is delivered within the agreed budget, and that if any additional funding is required, that adequate provision is made in the Service Recovery Model through the Integrated Business Planning process. Ensure the Service is delivered in accordance with the budget set in the Integrated Business Plan (IBP), working closely with Cost Base Management and the 'Use It or Lose It' teams. Identify changes including cost saving opportunities or new expenditure and ensure the IBP is updated via the IBP Change Process. Request creation of Purchase Orders and support timely payment of supplier invoices. The Service Manager works closely with colleagues across a range of capabilities and disciplines within EIT; IT Service Operations Service Assurance Service Design and Transition Operational Readiness IT Strategy and Architecture Service Technical Authority Transformation and Programmes Project and Programme Management Integrated Business Operations Cost Base Recovery Software License Management Supplier Management IT Security Security Oversight
27/09/2024
Project-based
Service Manager - Preston - 6 months - SC Cleared As a Service Manager within the Network Portfolio, the role holder is responsible for services from strategic suppliers and internally delivered towers. The Service Manager is the professional conscience ensuring that lines of services are; accessible, compliant, and relevant to our business in terms of service definition, cost and performance. Holds a position of responsibility in delivery of the Product Management requirements within the business, relating to IT enabled opportunities, as well as representing the businesses best interests with the customer base and Systems globally Provides input to the service continuity planning process and implements resulting plans. Investigates operational requirements and problems, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assists in the analysis of the underlying issues arising from investigations into requirements and problems and identifies available options for consideration. Is a specialist in the provision of the business IM&T strategy in relation to Product Management - ensuring through stakeholder management, the strategy aligns to the business needs and objectives. The role holder: Manages the full product life cycle to ensure that, over time, the needs of customers/users continue to be met and that financial and other benefits are achieved. Coordinates trials and product launches and supports communications and training. Anticipates changes in customer/user needs; adapts products, and creates product retirement and transitioning plans. Actively maintains recognised knowledge in one or more identifiable specialisms. Consolidates expertise from multiple sources, including third party experts, to provide coherent advice to further organisational objectives. Supports and promotes the development and sharing of specialist knowledge within the organisation. Manages methods, tools, techniques; selecting appropriately from plan-driven/predictive approaches or more adaptive (iterative and agile) approaches. Develops and maintains procedures and documentation for databases. Identifies, evaluates and manages the adoption of appropriate database administration tools and processes, including automation. Contributes to the setting of standards for definition, security and integrity of database objects and ensures conformance to these standards. Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Advises on Network Service security, licensing, upgrades, backups, and disaster recovery needs. Ensures that all requests for support are dealt with according to set standards and procedures. Produces models in support of business strategy. Has in-depth knowledge of a broad range of industry-wide modelling techniques. Advises on the choice of techniques and approach and influences customers accordingly. Is capable of developing bespoke models for unusual contexts. Responsible for planning and co-ordinating team modelling activities and for ensuring the quality of their work. The Service Manager will ensure that Own knowledge and familiar with services and products under management. Ensure services are delivered in line with the agreed performance measures Provide input and challenge into monthly service reviews and internal reporting candence. Responsible for ensuring that service demand information flows between key stakeholders and that that service capacity is appropriate to meet the future demand. Responsible for the management of service risks ensuring that these are appropriately communicated to the Tower Manager ensure that mitigation actions are developed and implemented. Engage the SDM and BRM community to ensure that they have the required information to meet their customer's business needs. Have commercial awareness related of supplier agreements and service relationships Supporting the Tower Manager by active and purposeful obligations management reviews for the services you manage, in order to drive already agreed contract value for all IT Service Providers. Supplier Management Conduct formal monthly reviews with suppliers to review all aspects of Service performance Ensure accountability for the management and delivery of the contracted services. Conduct weekly reviews with suppliers on day-to-day activity Work with supplier to identify opportunities for CSI and cost reduction. Support EIT Commercial in monthly 'supplier scorecard' rating. Commercial awareness related to supplier agreements and service relationships Ensure that service definition documents for the managed services are maintained and current. Responsible for supporting customer and supplier escalations and complaints relative to the managed service to effective conclusion. The Service Manager is primarily concerned with maintaining the performance of the service, however attention should be given to both short term and long term planning, so that integration of future changes can be handled in accordance with _continuous delivery_ or _Agile_ principles: Strategy and Architecture Work with the EIT Service Technical Authority to provide input into the Annual Technology Plan and Annual Strategic Roadmaps for the service. Continual Service Improvement Identify Continual Service Improvement (CSI) items and record in the My IT toolset. Conduct regular CSI workshops with suppliers to address issues or progress significant CSI items. Transition Management Attend Operational Readiness Reviews (ORR's) to assess the maturity of project deliverables before they are released. Ensure the Transition Manager is aware of the context into which the deliverable is being deployed and that the Project Manager has provided sufficient evidence to demonstrate not only the contracted deliverables but also a business outcome which will enhance the service. The Service Manager is responsible for ensuring that the Service is delivered within the agreed budget, and that if any additional funding is required, that adequate provision is made in the Service Recovery Model through the Integrated Business Planning process. Ensure the Service is delivered in accordance with the budget set in the Integrated Business Plan (IBP), working closely with Cost Base Management and the 'Use It or Lose It' teams. Identify changes including cost saving opportunities or new expenditure and ensure the IBP is updated via the IBP Change Process. Request creation of Purchase Orders and support timely payment of supplier invoices. The Service Manager works closely with colleagues across a range of capabilities and disciplines within EIT; IT Service Operations Service Assurance Service Design and Transition Operational Readiness IT Strategy and Architecture Service Technical Authority Transformation and Programmes Project and Programme Management Integrated Business Operations Cost Base Recovery Software License Management Supplier Management IT Security Security Oversight
Radio Access Network (RAN) Nokia Technical Subject Matter Expert (SME) - Automation Team Location: Basingstoke area 2 days a week and 3 days remote Rate: £595-625 per day inside IR35Rate: £595-625 per day inside IR35 Job Description: My key client, a telecoms giant, are seeking a highly skilled Radio Access Network (RAN) Nokia Technical Subject Matter Expert (SME) to join their automation team. The ideal candidate will have deep expertise in Nokia RAN platforms and equipment, along with a strong understanding of Network Automation, Orchestration, and Service Management. As a key player in the team, you will drive the design and architecture of automation solutions for our mobile network, ensuring optimal performance, efficiency, and scalability. Key Responsibilities: Technical Expertise: Serve as the primary technical authority on RAN-related topics, with a focus on Nokia RAN platforms and equipment for the Mobile Automation Team. Automation Design: Collaborate with the Mobile Automation team to architect, design, and implement RAN automation solutions to streamline network operations, including provisioning, fault management, and performance optimization. Network Orchestration: Support and enhance network orchestration capabilities, working closely with the Mobile Automation team to integrate RAN functionalities into the broader service orchestration architecture. Service Orchestration: Contribute to the development of service orchestration strategies, ensuring seamless integration of RAN services within the automated network environment. Operational Support: Provide 3rd-line technical support for automated RAN systems, resolving complex issues and ensuring high availability of network services. Documentation & Training: Develop technical documentation and training materials to support the deployment and operation of RAN automation solutions. Collaboration: Work closely with cross-functional teams, including core network, IT, and field operations teams, to ensure alignment on automation goals and objectives. Continuous Improvement: Identify opportunities for improvement in RAN automation processes, tools, and technologies, staying updated on the latest trends in RAN automation and orchestration. Essential Skills & Qualifications: Proven experience in Radio Access Networks (RAN) with expertise Nokia RAN platforms and equipment. Strong understanding of RAN architectures, including 4G LTE and 5G NR technologies. Experience with network automation tools and platforms. Familiarity with network orchestration and service orchestration concepts and technologies (eg, NFV, SDN, MANO, ETSI frameworks). Understanding of OSS/BSS systems and their integration with network elements, specifically Nokia NetAct, AMOS and its APIs. Experience with bulk provisioning Scripting into NetAct and understanding conflict/overload Knowledge and understanding of RAN Alliance interfaces such as O1, A1, O2 and M-Plane (R1) and how to implement rApp capability in a multi RAT/multi-vendor environment. An appreciation of how the Telecom Security Act (TSA) may impact RAN automation. Ability to work collaboratively in a team-oriented environment and engage with cross-functional teams. Strong problem-solving skills, with the ability to identify and resolve complex technical challenges. Desirable Skills: Experience in CI/CD pipelines for automation workflows. Hands-on experience with automation Scripting languages such as Python, Ansible, or similar tools. Knowledge of cloud-native architectures and virtualized RAN (vRAN). Familiarity with DevOps practices and Agile methodologies. Industry certifications appropriate for Nokia RAN Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
27/09/2024
Project-based
Radio Access Network (RAN) Nokia Technical Subject Matter Expert (SME) - Automation Team Location: Basingstoke area 2 days a week and 3 days remote Rate: £595-625 per day inside IR35Rate: £595-625 per day inside IR35 Job Description: My key client, a telecoms giant, are seeking a highly skilled Radio Access Network (RAN) Nokia Technical Subject Matter Expert (SME) to join their automation team. The ideal candidate will have deep expertise in Nokia RAN platforms and equipment, along with a strong understanding of Network Automation, Orchestration, and Service Management. As a key player in the team, you will drive the design and architecture of automation solutions for our mobile network, ensuring optimal performance, efficiency, and scalability. Key Responsibilities: Technical Expertise: Serve as the primary technical authority on RAN-related topics, with a focus on Nokia RAN platforms and equipment for the Mobile Automation Team. Automation Design: Collaborate with the Mobile Automation team to architect, design, and implement RAN automation solutions to streamline network operations, including provisioning, fault management, and performance optimization. Network Orchestration: Support and enhance network orchestration capabilities, working closely with the Mobile Automation team to integrate RAN functionalities into the broader service orchestration architecture. Service Orchestration: Contribute to the development of service orchestration strategies, ensuring seamless integration of RAN services within the automated network environment. Operational Support: Provide 3rd-line technical support for automated RAN systems, resolving complex issues and ensuring high availability of network services. Documentation & Training: Develop technical documentation and training materials to support the deployment and operation of RAN automation solutions. Collaboration: Work closely with cross-functional teams, including core network, IT, and field operations teams, to ensure alignment on automation goals and objectives. Continuous Improvement: Identify opportunities for improvement in RAN automation processes, tools, and technologies, staying updated on the latest trends in RAN automation and orchestration. Essential Skills & Qualifications: Proven experience in Radio Access Networks (RAN) with expertise Nokia RAN platforms and equipment. Strong understanding of RAN architectures, including 4G LTE and 5G NR technologies. Experience with network automation tools and platforms. Familiarity with network orchestration and service orchestration concepts and technologies (eg, NFV, SDN, MANO, ETSI frameworks). Understanding of OSS/BSS systems and their integration with network elements, specifically Nokia NetAct, AMOS and its APIs. Experience with bulk provisioning Scripting into NetAct and understanding conflict/overload Knowledge and understanding of RAN Alliance interfaces such as O1, A1, O2 and M-Plane (R1) and how to implement rApp capability in a multi RAT/multi-vendor environment. An appreciation of how the Telecom Security Act (TSA) may impact RAN automation. Ability to work collaboratively in a team-oriented environment and engage with cross-functional teams. Strong problem-solving skills, with the ability to identify and resolve complex technical challenges. Desirable Skills: Experience in CI/CD pipelines for automation workflows. Hands-on experience with automation Scripting languages such as Python, Ansible, or similar tools. Knowledge of cloud-native architectures and virtualized RAN (vRAN). Familiarity with DevOps practices and Agile methodologies. Industry certifications appropriate for Nokia RAN Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Senior Unified Communications Engineer York- Hybrid - 2 days a week onsite The role and its direct reports will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. Development of the UC network strategy including network design and roadmap. Day to day operational performance of the UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Delivering continuous service improvement Emergency response to critical incidents. KNOWLEDGE AND EXPERIENCE Minimum of 5 years' experience supporting/managing UC networks and platforms for a large multi-site organisation. Experience working with Ring Central or other cloud based telephony systems such as 8x8 Experience working with On Prem phone systems - such as Avaya, Cisco Desirable - Mobile Management DDI Experience of managing a team. Experience of running and developing network security Demonstrable experience of delivering to and maintaining a UC strategy. Proven technical experience of local area networks, Internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software. Experience of working with Third party providers of UC services. Unified communications solution implementation and service delivery. Managing and delivering fixed line and NGN/VGN services. Delivering mobile technology (hardware and services). Video conferencing solution architecture and delivery. SKILLS AND ABILITIES Strong demonstrable experience of managing/leading a UC network team. Coaching and mentoring skills. Possess exceptional communication skills, with the ability to engage different audiences at all levels. Able to demonstrate innovation by delivering ways of improving service quality, performance and resilience. Able to work under pressure with ability to multi-task in a demanding environment. QUALIFICATIONS CCNA Voice. M365 - Teams Voice Engineer or equivalent. (MS-720, 721). ITIL - V3/V4 Foundation. RingCentral certification - Desirable
27/09/2024
Full time
Senior Unified Communications Engineer York- Hybrid - 2 days a week onsite The role and its direct reports will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. Development of the UC network strategy including network design and roadmap. Day to day operational performance of the UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Delivering continuous service improvement Emergency response to critical incidents. KNOWLEDGE AND EXPERIENCE Minimum of 5 years' experience supporting/managing UC networks and platforms for a large multi-site organisation. Experience working with Ring Central or other cloud based telephony systems such as 8x8 Experience working with On Prem phone systems - such as Avaya, Cisco Desirable - Mobile Management DDI Experience of managing a team. Experience of running and developing network security Demonstrable experience of delivering to and maintaining a UC strategy. Proven technical experience of local area networks, Internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software. Experience of working with Third party providers of UC services. Unified communications solution implementation and service delivery. Managing and delivering fixed line and NGN/VGN services. Delivering mobile technology (hardware and services). Video conferencing solution architecture and delivery. SKILLS AND ABILITIES Strong demonstrable experience of managing/leading a UC network team. Coaching and mentoring skills. Possess exceptional communication skills, with the ability to engage different audiences at all levels. Able to demonstrate innovation by delivering ways of improving service quality, performance and resilience. Able to work under pressure with ability to multi-task in a demanding environment. QUALIFICATIONS CCNA Voice. M365 - Teams Voice Engineer or equivalent. (MS-720, 721). ITIL - V3/V4 Foundation. RingCentral certification - Desirable
Job Title: Radio Access Network (RAN) Ericsson Technical Subject Matter Expert (SME) - Automation Team Location: Basingstoke , 2 days a week and the rest from homeDay Rate: £595-£625 per day inside IR35 (Pay type is non-negotiable) Job Description My key client, a telecoms giant, are seeking a highly skilled Radio Access Network (RAN) Ericsson Technical Subject Matter Expert (SME) to join a dynamic automation team. You will require deep expertise in Ericsson RAN platforms and equipment, along with a strong understanding of Network Automation, Orchestration, and Service Management. As a key player in the team, you will drive the design and architecture of automation solutions for mobile network, ensuring optimal performance, efficiency, and scalability. Key Responsibilities Technical Expertise: Serve as the primary technical authority on RAN-related topics, with a focus on Ericsson RAN platforms and equipment for the Mobile Automation Team. Automation Design: Collaborate with the Mobile Automation team to architect, design, and implement RAN automation solutions to streamline network operations, including provisioning, fault management, and performance optimization. Network Orchestration: Support and enhance network orchestration capabilities, working closely with the Mobile Automation team to integrate RAN functionalities into the broader service orchestration architecture. Service Orchestration: Contribute to the development of service orchestration strategies, ensuring seamless integration of RAN services within the automated network environment. Operational Support: Provide 3rd-line technical support for automated RAN systems, resolving complex issues and ensuring high availability of network services. Documentation & Training: Develop technical documentation and training materials to support the deployment and operation of RAN automation solutions. Collaboration: Work closely with cross-functional teams, including core network, IT, and field operations teams, to ensure alignment on automation goals and objectives. Continuous Improvement: Identify opportunities for improvement in RAN automation processes, tools, and technologies, staying updated on the latest trends in RAN automation and orchestration. Essential Skills & Qualifications: Proven experience in Radio Access Networks (RAN) with expertise Ericsson RAN platforms and equipment. Strong understanding o RAN architectures, including 4G LTE and 5G NR technologies. Experience with network automation tools and platforms. Familiarity with network orchestration and service orchestration concepts and technologies (eg, NFV, SDN, MANO, ETSI frameworks). Understanding of OSS/BSS systems and their integration with network elements, specifically Ericsson ENM, AMOS and its APIs. Experience with bulk provisioning Scripting into ENM and understanding conflict/overload Knowledge and understanding of RAN Alliance interfaces such as O1, A1, O2 and M-Plane (R1) and how to implement rApp capability in a multi RAT/multi-vendor environment. An appreciation of how the Telecom Security Act (TSA) may impact RAN automation. Ability to work collaboratively in a team-oriented environment and engage with cross-functional teams. Strong problem-solving skills, with the ability to identify and resolve complex technical challenges. Desirable Skills: Experience in CI/CD pipelines for automation workflows. Hands-on experience with automation Scripting languages such as Python, Ansible, or similar tools. Knowledge of cloud-native architectures and virtualized RAN (vRAN). Familiarity with DevOps practices and Agile methodologies. Industry certifications such asEricsson Certified Associate. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
27/09/2024
Project-based
Job Title: Radio Access Network (RAN) Ericsson Technical Subject Matter Expert (SME) - Automation Team Location: Basingstoke , 2 days a week and the rest from homeDay Rate: £595-£625 per day inside IR35 (Pay type is non-negotiable) Job Description My key client, a telecoms giant, are seeking a highly skilled Radio Access Network (RAN) Ericsson Technical Subject Matter Expert (SME) to join a dynamic automation team. You will require deep expertise in Ericsson RAN platforms and equipment, along with a strong understanding of Network Automation, Orchestration, and Service Management. As a key player in the team, you will drive the design and architecture of automation solutions for mobile network, ensuring optimal performance, efficiency, and scalability. Key Responsibilities Technical Expertise: Serve as the primary technical authority on RAN-related topics, with a focus on Ericsson RAN platforms and equipment for the Mobile Automation Team. Automation Design: Collaborate with the Mobile Automation team to architect, design, and implement RAN automation solutions to streamline network operations, including provisioning, fault management, and performance optimization. Network Orchestration: Support and enhance network orchestration capabilities, working closely with the Mobile Automation team to integrate RAN functionalities into the broader service orchestration architecture. Service Orchestration: Contribute to the development of service orchestration strategies, ensuring seamless integration of RAN services within the automated network environment. Operational Support: Provide 3rd-line technical support for automated RAN systems, resolving complex issues and ensuring high availability of network services. Documentation & Training: Develop technical documentation and training materials to support the deployment and operation of RAN automation solutions. Collaboration: Work closely with cross-functional teams, including core network, IT, and field operations teams, to ensure alignment on automation goals and objectives. Continuous Improvement: Identify opportunities for improvement in RAN automation processes, tools, and technologies, staying updated on the latest trends in RAN automation and orchestration. Essential Skills & Qualifications: Proven experience in Radio Access Networks (RAN) with expertise Ericsson RAN platforms and equipment. Strong understanding o RAN architectures, including 4G LTE and 5G NR technologies. Experience with network automation tools and platforms. Familiarity with network orchestration and service orchestration concepts and technologies (eg, NFV, SDN, MANO, ETSI frameworks). Understanding of OSS/BSS systems and their integration with network elements, specifically Ericsson ENM, AMOS and its APIs. Experience with bulk provisioning Scripting into ENM and understanding conflict/overload Knowledge and understanding of RAN Alliance interfaces such as O1, A1, O2 and M-Plane (R1) and how to implement rApp capability in a multi RAT/multi-vendor environment. An appreciation of how the Telecom Security Act (TSA) may impact RAN automation. Ability to work collaboratively in a team-oriented environment and engage with cross-functional teams. Strong problem-solving skills, with the ability to identify and resolve complex technical challenges. Desirable Skills: Experience in CI/CD pipelines for automation workflows. Hands-on experience with automation Scripting languages such as Python, Ansible, or similar tools. Knowledge of cloud-native architectures and virtualized RAN (vRAN). Familiarity with DevOps practices and Agile methodologies. Industry certifications such asEricsson Certified Associate. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
At Harvey Nash our client is looking to recruit a Microsoft Dynamics 365 Business Systems Developer (CE) on a full time basis. This role is a hands-on technical position responsible for delivering service improvement activities for Dynamics 365 CE services in both project and business environments. You will gain a strong understanding of the product while working within our clients continuous delivery methodology. Collaborating across IT and the business, you'll gather requirements, identify opportunities, and implement, test, and document service improvements for Dynamics 365 services Some responsibilities include: Implement and configure Microsoft Dynamics 365 Customer Engagement modules to fulfil business requirements, including entities, forms, views, workflows, Power Automate flows, and business rules. Develop custom plugins, workflows, Power Automate flows, and JavaScript to enhance D365 CE functionality, ensuring code is efficient, reusable, and well-documented. Integrate D365 CE with other applications and systems using tools such as Azure Logic Apps, Power Automate, and custom APIs. Manage the D365 CE release process in close collaboration with service providers and the Digital Transformation team. Provide ongoing support and maintenance for D365 CE applications, troubleshooting issues and implementing fixes and enhancements. Define Dynamics 365 by applying best practices and industry standards, including the Microsoft Well-Architected Framework, security controls, and global data residency regulations, while supporting the business in its transition from Legacy services. I am seeking a candidate with experience in delivering service improvements across Dynamics 365 Customer Engagement (CE) platform, business functions, knowledge of software life cycle methodologies, and strong technical documentation skills are required. Has a proficiency in programming languages such as C#, JavaScript, and JSON is essential, along with experience in Dynamics CRM, Power Platform, and Azure integration. If you would be interested in learning more about this role then please send me your up to date CV for further review.
27/09/2024
Full time
At Harvey Nash our client is looking to recruit a Microsoft Dynamics 365 Business Systems Developer (CE) on a full time basis. This role is a hands-on technical position responsible for delivering service improvement activities for Dynamics 365 CE services in both project and business environments. You will gain a strong understanding of the product while working within our clients continuous delivery methodology. Collaborating across IT and the business, you'll gather requirements, identify opportunities, and implement, test, and document service improvements for Dynamics 365 services Some responsibilities include: Implement and configure Microsoft Dynamics 365 Customer Engagement modules to fulfil business requirements, including entities, forms, views, workflows, Power Automate flows, and business rules. Develop custom plugins, workflows, Power Automate flows, and JavaScript to enhance D365 CE functionality, ensuring code is efficient, reusable, and well-documented. Integrate D365 CE with other applications and systems using tools such as Azure Logic Apps, Power Automate, and custom APIs. Manage the D365 CE release process in close collaboration with service providers and the Digital Transformation team. Provide ongoing support and maintenance for D365 CE applications, troubleshooting issues and implementing fixes and enhancements. Define Dynamics 365 by applying best practices and industry standards, including the Microsoft Well-Architected Framework, security controls, and global data residency regulations, while supporting the business in its transition from Legacy services. I am seeking a candidate with experience in delivering service improvements across Dynamics 365 Customer Engagement (CE) platform, business functions, knowledge of software life cycle methodologies, and strong technical documentation skills are required. Has a proficiency in programming languages such as C#, JavaScript, and JSON is essential, along with experience in Dynamics CRM, Power Platform, and Azure integration. If you would be interested in learning more about this role then please send me your up to date CV for further review.
Role Overview We have an exciting opportunity for a Support Developer to join our growing Managed Services team. You will have ideally worked in a Support Development role previously, however if you're a great developer with a passion for service and quality, then you will be a great fit. The role will be to work alongside our analysts, architects, developers and technical consultants to support, maintain and deliver high quality cloud-based solutions to help our customers become more successful. Responsibilities Develop tools and automation capabilities for our customers internal and client facing applications to improve their overall supportability and empower our client's Service Desk Agents to perform more first time fixes Diagnose and fix issues in complex technical environments following DevOps principals and best practices Carry out maintenance and improvement tasks on the solutions and platforms we support Assist with the transition from development into production by identifying and creating any necessary documentation and tooling required to support deployment About you Proficiency in developing and deploying .NET applications, or supporting .NET applications Expertise in developing or supporting applications in Microsoft Azure An understanding across of the following areas: Front End web development and support using C# Working with SQL databases Skills with Infrastructure as Code tools such as ARM, Bicep or Terraform Configuring CI/CD pipelines Familiarity with ALM tools such as Azure DevOps or Jira Proactive monitoring including performance monitoring of applications Knowledge and experience of the following would be advantageous: Azure DevOps Engineer (AZ-400) certification Blazor, React or Angular JavaScript frameworks NoSQL databases such as Cosmos DB CI/CD tools such as Jenkins or GitHub Actions Cloud Services from Azure or AWS SharePoint On Premise and Online Windows PowerShell Modern JavaScript Libraries like Vue.js, Docker and Kubernetes O.L.I.D design principles and modern design patterns What we look for in our people Strong alignment with FSP values and ethos Commitment to teamwork, quality and mutual success Proactivity with an ability to operate with pace and energy Strong communication and interpersonal skills Excellent planning and organisational skills Dedication to excellence and quality Who are FSP? Founded in 2012, FSP Consulting Services (FSP) is a best-in-class digital transformation and cyber consultancy specialist combining real world experience in business strategy, change and adoption and digital solution delivery with a strong culture and social purpose. As a long-standing Microsoft Solutions Partner, our portfolio of modern workplace, cloud, data, and cyber security offerings, alongside trusted managed services delivery, is driving change for high-profile clients in both the public and private sector. Our work is founded on the commitment to deliver positive impact for both organisations and their people. As an employee-first organisation, FSP is committed to creating a culture of True Belonging, Excellence Everywhere, and Creating Opportunity. We are proud to have been recognised by Best Companies as a 3-star 'World Class' workplace (their highest level of accreditation) in 2024, 2023 and 2022. We were also awarded No.1 Best Company to Work For in the UK, in the Technology sector and in the South East (Regional League Table) in 2023. We have also been recognised three times as No.1 Best Workplace in the UK by Great Place to Work®. Find out more about our awards via our website. Why work for FSP? At FSP, we are committed to providing: A collaborative and supportive environment in which you can grow and develop your career The tools and opportunity to do work you can be proud of A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience Hybrid working - we empower you to make smart choices about when and where to work to achieve great results Industry leading coaching and mentoring Plus the excellent benefits package we offer
27/09/2024
Full time
Role Overview We have an exciting opportunity for a Support Developer to join our growing Managed Services team. You will have ideally worked in a Support Development role previously, however if you're a great developer with a passion for service and quality, then you will be a great fit. The role will be to work alongside our analysts, architects, developers and technical consultants to support, maintain and deliver high quality cloud-based solutions to help our customers become more successful. Responsibilities Develop tools and automation capabilities for our customers internal and client facing applications to improve their overall supportability and empower our client's Service Desk Agents to perform more first time fixes Diagnose and fix issues in complex technical environments following DevOps principals and best practices Carry out maintenance and improvement tasks on the solutions and platforms we support Assist with the transition from development into production by identifying and creating any necessary documentation and tooling required to support deployment About you Proficiency in developing and deploying .NET applications, or supporting .NET applications Expertise in developing or supporting applications in Microsoft Azure An understanding across of the following areas: Front End web development and support using C# Working with SQL databases Skills with Infrastructure as Code tools such as ARM, Bicep or Terraform Configuring CI/CD pipelines Familiarity with ALM tools such as Azure DevOps or Jira Proactive monitoring including performance monitoring of applications Knowledge and experience of the following would be advantageous: Azure DevOps Engineer (AZ-400) certification Blazor, React or Angular JavaScript frameworks NoSQL databases such as Cosmos DB CI/CD tools such as Jenkins or GitHub Actions Cloud Services from Azure or AWS SharePoint On Premise and Online Windows PowerShell Modern JavaScript Libraries like Vue.js, Docker and Kubernetes O.L.I.D design principles and modern design patterns What we look for in our people Strong alignment with FSP values and ethos Commitment to teamwork, quality and mutual success Proactivity with an ability to operate with pace and energy Strong communication and interpersonal skills Excellent planning and organisational skills Dedication to excellence and quality Who are FSP? Founded in 2012, FSP Consulting Services (FSP) is a best-in-class digital transformation and cyber consultancy specialist combining real world experience in business strategy, change and adoption and digital solution delivery with a strong culture and social purpose. As a long-standing Microsoft Solutions Partner, our portfolio of modern workplace, cloud, data, and cyber security offerings, alongside trusted managed services delivery, is driving change for high-profile clients in both the public and private sector. Our work is founded on the commitment to deliver positive impact for both organisations and their people. As an employee-first organisation, FSP is committed to creating a culture of True Belonging, Excellence Everywhere, and Creating Opportunity. We are proud to have been recognised by Best Companies as a 3-star 'World Class' workplace (their highest level of accreditation) in 2024, 2023 and 2022. We were also awarded No.1 Best Company to Work For in the UK, in the Technology sector and in the South East (Regional League Table) in 2023. We have also been recognised three times as No.1 Best Workplace in the UK by Great Place to Work®. Find out more about our awards via our website. Why work for FSP? At FSP, we are committed to providing: A collaborative and supportive environment in which you can grow and develop your career The tools and opportunity to do work you can be proud of A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience Hybrid working - we empower you to make smart choices about when and where to work to achieve great results Industry leading coaching and mentoring Plus the excellent benefits package we offer
Cloud Security Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Cloud Security Engineer who will provide security expertise for the cloud infrastructure. You will collaborate with DevOps and engineering teams to design, build, and maintain security services, ensuring compliance with relevant regulations and industry standards. Please note this is a hybrid role with flexibility around working from home. The Role As a Cloud Security Engineer you will improve security monitoring and automation across AWS and Azure infrastructure and support ongoing security operations. You will also proactively assess systems for vulnerabilities and work with stakeholders to embed security standards and best practices. The Responsibilities Responsible for the continued development and improvement of cloud security posture; by providing security expertise and guidance on cloud infrastructure Work with the Cloud Infrastructure team - AWS and Azure to ensure secure practices on AWS Organisation and Azure cloud tenants. Conduct periodic assessments and technical audits challenging the security posture. Assist in Cloud Security related incidents and events investigation and response as required. Work with cross-functional teams to respond to incidents - be they an escalated security event or remediating a critical vulnerability - when the need arises Contribute effectively to the establishment and maintenance of the IT Security knowledge base, documenting clear instructions and known fixes. Work on IT security projects as assigned and contribute to projects on the security technical roadmap via security and continuous improvement initiatives. Work with the rest of the Security team and cross-functional teams to manage cloud security risks and remediate vulnerabilities Get involved in raising awareness and promoting a security-conscious culture through security guidance and training to staff members when required. Create and maintain documentation and diagrams of internal security solutions. Collaborate and build relationships with a diverse set of teams including Platform Ops, Data Engineering, Architecture, Development, and operations. Work closely with stakeholders to embed standards and tools and drive the adoption of security best practices. Operate and maintain cloud security tools, solutions, and processes. The Requirements Proven experience in a Cloud administrative role/Security administration role in security or engineering fields in cloud or technology. Proven experience in securing and administering AWS and Azure cloud network and storage infrastructures - deploying and maintaining cloud security policies, products, and controls. Any relevant Azure/AWS Certifications are desirable, especially AWS Cloud Practitioner (Foundational), AWS Security (Speciality), SC-200, AZ-500, SC-900. Cloud native security solutions such as GuardDuty and the Microsoft Defender suite of products Content Delivery Networks and Web Application Firewalls. Experience with vulnerability management. A broad technical knowledge of server, endpoint, and networking hardware and related security configurations. A strong technical knowledge of modern cloud offerings and good understanding of cloud architecture frameworks. If you are looking for an exciting new challenge to join a leading team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
27/09/2024
Full time
Cloud Security Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Cloud Security Engineer who will provide security expertise for the cloud infrastructure. You will collaborate with DevOps and engineering teams to design, build, and maintain security services, ensuring compliance with relevant regulations and industry standards. Please note this is a hybrid role with flexibility around working from home. The Role As a Cloud Security Engineer you will improve security monitoring and automation across AWS and Azure infrastructure and support ongoing security operations. You will also proactively assess systems for vulnerabilities and work with stakeholders to embed security standards and best practices. The Responsibilities Responsible for the continued development and improvement of cloud security posture; by providing security expertise and guidance on cloud infrastructure Work with the Cloud Infrastructure team - AWS and Azure to ensure secure practices on AWS Organisation and Azure cloud tenants. Conduct periodic assessments and technical audits challenging the security posture. Assist in Cloud Security related incidents and events investigation and response as required. Work with cross-functional teams to respond to incidents - be they an escalated security event or remediating a critical vulnerability - when the need arises Contribute effectively to the establishment and maintenance of the IT Security knowledge base, documenting clear instructions and known fixes. Work on IT security projects as assigned and contribute to projects on the security technical roadmap via security and continuous improvement initiatives. Work with the rest of the Security team and cross-functional teams to manage cloud security risks and remediate vulnerabilities Get involved in raising awareness and promoting a security-conscious culture through security guidance and training to staff members when required. Create and maintain documentation and diagrams of internal security solutions. Collaborate and build relationships with a diverse set of teams including Platform Ops, Data Engineering, Architecture, Development, and operations. Work closely with stakeholders to embed standards and tools and drive the adoption of security best practices. Operate and maintain cloud security tools, solutions, and processes. The Requirements Proven experience in a Cloud administrative role/Security administration role in security or engineering fields in cloud or technology. Proven experience in securing and administering AWS and Azure cloud network and storage infrastructures - deploying and maintaining cloud security policies, products, and controls. Any relevant Azure/AWS Certifications are desirable, especially AWS Cloud Practitioner (Foundational), AWS Security (Speciality), SC-200, AZ-500, SC-900. Cloud native security solutions such as GuardDuty and the Microsoft Defender suite of products Content Delivery Networks and Web Application Firewalls. Experience with vulnerability management. A broad technical knowledge of server, endpoint, and networking hardware and related security configurations. A strong technical knowledge of modern cloud offerings and good understanding of cloud architecture frameworks. If you are looking for an exciting new challenge to join a leading team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Technical Product Owner Guildford- 2 x days per week in the office £60,000 - £67,000 Sr2 are working with a culture-driven company who are on the lookout for a Technical Product Owner to join them. You will beresponsible for maximizing the value delivered by development teams through using your technical background to balance the needs of customers and stakeholders for functional change, with the technical and architecture needs of the product. You will drive innovation, balance complex needs, and shape the software that powers the core of their systems. You will leverage technical and DevOps knowledge to align customer needs with cutting-edge products and optimize work processes. The role involves prioritizing product backlogs, ensuring high standards of quality and performance, and driving agile practices and technical excellence. Essential: Technical product ownership experience in a variety of agile/lean structures Demonstrable technical and DevOps knowledge to be able to create, drive, innovate and assess technical solutions across a wide range of software technologies, processes and platforms and deployment environments. Ability to work closely with development and operations teams to enhance deployment processes, reduce time to market, and ensure high availability and scalability Ability to lead groups of people to break down and resolve complex and ambiguous problems in time-pressured environments Experience delivering in high-stakes and regulated environments. High level of curiosity, with a genuine passion for finding and implementing innovative solutions for business problems through technology. Passion for continuous improvement in practice, to increase product quality, reliability, and dependability. Package: 25 days holidays plus bank holidays and Christmas closure £60,000-£67,000 Flexible Working: A 35-hour week Sponsorship for apprenticeships and other qualifications. Competitive Pension Scheme: (6% - 11.5% based on your contribution). BUPA private medical insurance, cycle to work scheme and free access to the Headspace app. Life assurance, electric car salary sacrifice and an enhanced maternity/paternity scheme. If it sounds like a good fit, please apply and Siobhán will be in touch if your CV is relevant.
27/09/2024
Full time
Technical Product Owner Guildford- 2 x days per week in the office £60,000 - £67,000 Sr2 are working with a culture-driven company who are on the lookout for a Technical Product Owner to join them. You will beresponsible for maximizing the value delivered by development teams through using your technical background to balance the needs of customers and stakeholders for functional change, with the technical and architecture needs of the product. You will drive innovation, balance complex needs, and shape the software that powers the core of their systems. You will leverage technical and DevOps knowledge to align customer needs with cutting-edge products and optimize work processes. The role involves prioritizing product backlogs, ensuring high standards of quality and performance, and driving agile practices and technical excellence. Essential: Technical product ownership experience in a variety of agile/lean structures Demonstrable technical and DevOps knowledge to be able to create, drive, innovate and assess technical solutions across a wide range of software technologies, processes and platforms and deployment environments. Ability to work closely with development and operations teams to enhance deployment processes, reduce time to market, and ensure high availability and scalability Ability to lead groups of people to break down and resolve complex and ambiguous problems in time-pressured environments Experience delivering in high-stakes and regulated environments. High level of curiosity, with a genuine passion for finding and implementing innovative solutions for business problems through technology. Passion for continuous improvement in practice, to increase product quality, reliability, and dependability. Package: 25 days holidays plus bank holidays and Christmas closure £60,000-£67,000 Flexible Working: A 35-hour week Sponsorship for apprenticeships and other qualifications. Competitive Pension Scheme: (6% - 11.5% based on your contribution). BUPA private medical insurance, cycle to work scheme and free access to the Headspace app. Life assurance, electric car salary sacrifice and an enhanced maternity/paternity scheme. If it sounds like a good fit, please apply and Siobhán will be in touch if your CV is relevant.
We are seeking a skilled and detail oriented Technical Writer with a strong background in technical documentation. The ideal candidate will possess excellent communication and editorial skills combined with a robust technical understanding of solution architecture and design The Technical Writer will be editing and maintaining high quality documentation that supports our Privileged Access Management PAM project ensuring the information is accessible and understandable for both technical and nontechnical stakeholders. Key Responsibilities: PAM Project Documentation Develop and maintain comprehensive documentation specifically related to the PAM project including architecture overviews configuration integration and implementation design documents Solution Design and Architecture Collaborate with solution architects and engineers to create detailed solution design and architecture documents that are clear accurate and aligned with project goals Visual and Editorial Excellence Produce visually appealing and well structured documentation that effectively combines graphics and text to convey complex technical information related to the PAM project Document Library Own and maintain project document repository ensuring that all PAM project documentation is organised accessible and up to date Collaboration Work closely with project managers engineers and other stakeholders to gather the necessary information and ensure the accuracy and completeness of all documentation Template Standardisation Create standardise and manage templates for various documentation needs within the PAM project ensuring consistency across all technical materials Skills: Strong technical understanding of solution architecture and design Experience working in large scale strategic programmes Excellent command of English both written and spoken Experience in establishing best practices for knowledge management and documentation repositories Ability to produce high quality documentation under tight deadlines Familiarity with the Microsoft Office Suite Visio and Confluence This role offers the opportunity to contribute to a critical project within our organisation by creating essential documentation that will support the successful implementation and management of our PAM solutions
27/09/2024
Full time
We are seeking a skilled and detail oriented Technical Writer with a strong background in technical documentation. The ideal candidate will possess excellent communication and editorial skills combined with a robust technical understanding of solution architecture and design The Technical Writer will be editing and maintaining high quality documentation that supports our Privileged Access Management PAM project ensuring the information is accessible and understandable for both technical and nontechnical stakeholders. Key Responsibilities: PAM Project Documentation Develop and maintain comprehensive documentation specifically related to the PAM project including architecture overviews configuration integration and implementation design documents Solution Design and Architecture Collaborate with solution architects and engineers to create detailed solution design and architecture documents that are clear accurate and aligned with project goals Visual and Editorial Excellence Produce visually appealing and well structured documentation that effectively combines graphics and text to convey complex technical information related to the PAM project Document Library Own and maintain project document repository ensuring that all PAM project documentation is organised accessible and up to date Collaboration Work closely with project managers engineers and other stakeholders to gather the necessary information and ensure the accuracy and completeness of all documentation Template Standardisation Create standardise and manage templates for various documentation needs within the PAM project ensuring consistency across all technical materials Skills: Strong technical understanding of solution architecture and design Experience working in large scale strategic programmes Excellent command of English both written and spoken Experience in establishing best practices for knowledge management and documentation repositories Ability to produce high quality documentation under tight deadlines Familiarity with the Microsoft Office Suite Visio and Confluence This role offers the opportunity to contribute to a critical project within our organisation by creating essential documentation that will support the successful implementation and management of our PAM solutions
Global Enterprise Partners
Amsterdam, Noord-Holland
Global Enterprise Partners is currently looking for a Dutch-speaking SAP Basis Consultant for an opportunity in the Netherlands! You'll be responsible for the administration, maintenance, and support of SAP environments. Responsibilities: Perform installation, configuration, and maintenance of SAP systems, including ECC, S/4HANA, BW, PI, Solution Manager, and other SAP products. Manage and monitor SAP systems to ensure optimal performance and availability. Analyze and optimize SAP system performance. Implement and manage SAP tuning recommendations and best practices. Plan and execute SAP system upgrades, patches, and enhancements. Ensure compliance with SAP support packages and security patches. Develop and implement SAP backup and recovery strategies. Perform regular system backups and ensure data integrity and availability. Provide technical support for SAP system issues and incidents. Diagnose and resolve system problems in a timely manner. Maintain comprehensive documentation of SAP system configurations, processes, and procedures. Generate regular reports on system performance, capacity, and health. Qualifications: Minimum 6 years of experience as an SAP Basis Consultant. In-depth knowledge of SAP NetWeaver, ECC, S/4HANA, and other SAP applications. Experience with SAP system installations, upgrades, and patch management. Strong understanding of SAP architecture, including database, application, and web Servers. Proficiency in SAP performance tuning and optimization. SAP Basis certification would be preferred Details Location: Amsterdam (hybrid role, on-site capacity may be requested for necessary phases) Start-date: ASAP Duration: 9 months+ Interested? Know someone who might be relevant? Send an email, attach an updated resume, and feel free to reach out to me for more information. Looking forward to hearing from you!
27/09/2024
Project-based
Global Enterprise Partners is currently looking for a Dutch-speaking SAP Basis Consultant for an opportunity in the Netherlands! You'll be responsible for the administration, maintenance, and support of SAP environments. Responsibilities: Perform installation, configuration, and maintenance of SAP systems, including ECC, S/4HANA, BW, PI, Solution Manager, and other SAP products. Manage and monitor SAP systems to ensure optimal performance and availability. Analyze and optimize SAP system performance. Implement and manage SAP tuning recommendations and best practices. Plan and execute SAP system upgrades, patches, and enhancements. Ensure compliance with SAP support packages and security patches. Develop and implement SAP backup and recovery strategies. Perform regular system backups and ensure data integrity and availability. Provide technical support for SAP system issues and incidents. Diagnose and resolve system problems in a timely manner. Maintain comprehensive documentation of SAP system configurations, processes, and procedures. Generate regular reports on system performance, capacity, and health. Qualifications: Minimum 6 years of experience as an SAP Basis Consultant. In-depth knowledge of SAP NetWeaver, ECC, S/4HANA, and other SAP applications. Experience with SAP system installations, upgrades, and patch management. Strong understanding of SAP architecture, including database, application, and web Servers. Proficiency in SAP performance tuning and optimization. SAP Basis certification would be preferred Details Location: Amsterdam (hybrid role, on-site capacity may be requested for necessary phases) Start-date: ASAP Duration: 9 months+ Interested? Know someone who might be relevant? Send an email, attach an updated resume, and feel free to reach out to me for more information. Looking forward to hearing from you!
Network Engineer - SC Cleared Whitehall Resources are looking for a Network Engineer - SC Cleared. This role is working 5 days onsite in Cumbria, for an initial 6 month contract. *SC Clearance is required for this role* Job Description: You will be working on a client site, in collaboration with Project Managers, SMEs and Architects to deliver projects on time and above customer expectation. You will be working closely with support teams and other functions to ensure seamless integration of project work to the Run service. The focus of your role: . Undertaking a range of equipment installations and configuration activities for complex or high business impact solutions. . Performing infrastructure surveys, wired and wireless. . Get involved in office moves, adds, changes . Perform technical refresh of network hardware and cabling. . Configuring core infrastructure components eg Switches, Routers, Firewalls, load balancers, voice systems etc. . Performing impact assessments on large or complex networks. . Performing testing to pre-determined plans and analyse results. What you will bring: . Expected to have undertaken other Network Engineering roles for at least 5 years. . Have demonstrable experience of configuring Network systems, switching, routing, Firewalling, load balancing and voice. . Will typically be qualified to Cisco CCNA level or vendor equivalent accreditations . Will be able to demonstrate knowledge of networks including network security, virtual private networking (VPN) converged networks and broadband technologies. . Will have the ability to install, configure and troubleshoot LAN/WAN/Voice network Infrastructures for enterprise organisations. . Understand racking, cabling and containment systems and standards. . An advantage will be Subject Matter Expert in one or more areas . Demonstrates behavioural competencies associated with frequent change, urgency and versatility . Will be aware of Company values and demonstrate adherence to them All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
27/09/2024
Project-based
Network Engineer - SC Cleared Whitehall Resources are looking for a Network Engineer - SC Cleared. This role is working 5 days onsite in Cumbria, for an initial 6 month contract. *SC Clearance is required for this role* Job Description: You will be working on a client site, in collaboration with Project Managers, SMEs and Architects to deliver projects on time and above customer expectation. You will be working closely with support teams and other functions to ensure seamless integration of project work to the Run service. The focus of your role: . Undertaking a range of equipment installations and configuration activities for complex or high business impact solutions. . Performing infrastructure surveys, wired and wireless. . Get involved in office moves, adds, changes . Perform technical refresh of network hardware and cabling. . Configuring core infrastructure components eg Switches, Routers, Firewalls, load balancers, voice systems etc. . Performing impact assessments on large or complex networks. . Performing testing to pre-determined plans and analyse results. What you will bring: . Expected to have undertaken other Network Engineering roles for at least 5 years. . Have demonstrable experience of configuring Network systems, switching, routing, Firewalling, load balancing and voice. . Will typically be qualified to Cisco CCNA level or vendor equivalent accreditations . Will be able to demonstrate knowledge of networks including network security, virtual private networking (VPN) converged networks and broadband technologies. . Will have the ability to install, configure and troubleshoot LAN/WAN/Voice network Infrastructures for enterprise organisations. . Understand racking, cabling and containment systems and standards. . An advantage will be Subject Matter Expert in one or more areas . Demonstrates behavioural competencies associated with frequent change, urgency and versatility . Will be aware of Company values and demonstrate adherence to them All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Software Engineering Manager (TLP Seconded to Toyota) £75-85,000 negotiable for the right candidate plus package Epsom (Burgh Heath), Surrey (Hybrid - 3 days a week onsite) TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. We are recruiting for a Software Engineering Manager to be seconded to support Toyota's Used Vehicle Team onsite at their EcoHQ in Epsom, Surrey. You will be coaching and leading a highly experienced, cross-functional Scrum team as a role model in demonstrating agile principles and engineering excellence. You'll enable the delivery of high-quality software products built on the Azure cloud platform with consistent focus on our customers, business value and technical excellence. You won't need to be hands on these days, but you will have come from a solid background in agile software engineering with 5+ years' experience in a variety of systems and technologies. The team and business are very MS focussed with an emphasis on Data Engineering and Cloud Solutions so your background may contain the following tech: Engineering Platforms: MS Azure Data engineering tools; Data Factory, Data Flow, Databricks, Azure SQL, Elastic Search, Synapse Application development: .NET C#, ASP.NET, App Services, Azure API Management Services CI/CD: Azure DevOps, Atlassian Suite Your team will initially have 8 direct reports (3 Front End, 3 back, 1 QA and 1 BA) as well as others you work with including a Senior Solutions Architect and a Senior Product Manager. Toyota's EcoHQ is a fantastic place to work with onsite café and restaurant, gym and shower facilities as well as a cutting-edge work environment to make your day as productive as possible. Please feel free to call for a chat prior to submitting your CV Sadly no visas can be accepted for this role, only ILR or British passports.
27/09/2024
Full time
Software Engineering Manager (TLP Seconded to Toyota) £75-85,000 negotiable for the right candidate plus package Epsom (Burgh Heath), Surrey (Hybrid - 3 days a week onsite) TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. We are recruiting for a Software Engineering Manager to be seconded to support Toyota's Used Vehicle Team onsite at their EcoHQ in Epsom, Surrey. You will be coaching and leading a highly experienced, cross-functional Scrum team as a role model in demonstrating agile principles and engineering excellence. You'll enable the delivery of high-quality software products built on the Azure cloud platform with consistent focus on our customers, business value and technical excellence. You won't need to be hands on these days, but you will have come from a solid background in agile software engineering with 5+ years' experience in a variety of systems and technologies. The team and business are very MS focussed with an emphasis on Data Engineering and Cloud Solutions so your background may contain the following tech: Engineering Platforms: MS Azure Data engineering tools; Data Factory, Data Flow, Databricks, Azure SQL, Elastic Search, Synapse Application development: .NET C#, ASP.NET, App Services, Azure API Management Services CI/CD: Azure DevOps, Atlassian Suite Your team will initially have 8 direct reports (3 Front End, 3 back, 1 QA and 1 BA) as well as others you work with including a Senior Solutions Architect and a Senior Product Manager. Toyota's EcoHQ is a fantastic place to work with onsite café and restaurant, gym and shower facilities as well as a cutting-edge work environment to make your day as productive as possible. Please feel free to call for a chat prior to submitting your CV Sadly no visas can be accepted for this role, only ILR or British passports.
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role - Solution Architect- Artificial Intelligence (AI) and Machine Learning (ML) Location - Glasgow 2 days hybrid Duration - end of the year with potential extension Role Details The Solutions Architect is a strategic professional who closely follows latest trends in Artificial Intelligence (AI) and Machine Learning (ML) field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Provides AI/ML architectural vision for all IT systems, including those that support Internet applications, ensuring that architecture conforms to enterprise blueprints. Develops architecture, strategy, planning, and problem solving solutions on an enterprise level. Interfaces across several channels, acting as a visionary to proactively assist in defining direction for future projects. Maintains continuous awareness of business, technical, and infrastructure issues and acts as a sounding board or consultant to aid in the development of creative solutions. Depending on project scope, may be accountable for end-to-end results including such items as: budgeting, policy formulation as well as providing future state technology strategies for an effort. Exhibits in-depth knowledge of how own specialism contributes to the business and has a good understanding of the commercial environment. Provides thought leadership in subjects that are key to the business. Requires sophisticated analytical thought to resolve issues in a variety of complex situations. Impacts the technology function through contribution to technical direction and strategic decisions. Uses developed communication skills to negotiate and often at higher levels. Performs other job duties and functions as assigned Qualifications: 10+ years relevant experience Consistently demonstrates clear and concise written and verbal communication Management and prioritization skills Ability to develop working relationships Ability to manage multiple activities and changing priorities Ability to work under pressure and to meet tight deadlines Self-starter with ability to take the initiative and master new tasks quickly Methodical, attention to detail Proven experience in developing and working Tableau driven dashboards, analytics. Extensive experience working with Python, particularly in relation to NLP and AI. Experience with modern LLM-based libraries such as LangChain, PyTorch, GPT, Transformers Experienced in Docker deployment and creation & maintenance of CICD pipelines Familiarity with software engineering best-practices such as version control, testing, code reviews. High-level competency in Excel (macros, pivot tables, etc.). Understanding of advanced calculations and statistical functions. A solid understanding of SQL, relational database management system, data modelling, and normalization SQL, Java, AI/ML
27/09/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role - Solution Architect- Artificial Intelligence (AI) and Machine Learning (ML) Location - Glasgow 2 days hybrid Duration - end of the year with potential extension Role Details The Solutions Architect is a strategic professional who closely follows latest trends in Artificial Intelligence (AI) and Machine Learning (ML) field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Provides AI/ML architectural vision for all IT systems, including those that support Internet applications, ensuring that architecture conforms to enterprise blueprints. Develops architecture, strategy, planning, and problem solving solutions on an enterprise level. Interfaces across several channels, acting as a visionary to proactively assist in defining direction for future projects. Maintains continuous awareness of business, technical, and infrastructure issues and acts as a sounding board or consultant to aid in the development of creative solutions. Depending on project scope, may be accountable for end-to-end results including such items as: budgeting, policy formulation as well as providing future state technology strategies for an effort. Exhibits in-depth knowledge of how own specialism contributes to the business and has a good understanding of the commercial environment. Provides thought leadership in subjects that are key to the business. Requires sophisticated analytical thought to resolve issues in a variety of complex situations. Impacts the technology function through contribution to technical direction and strategic decisions. Uses developed communication skills to negotiate and often at higher levels. Performs other job duties and functions as assigned Qualifications: 10+ years relevant experience Consistently demonstrates clear and concise written and verbal communication Management and prioritization skills Ability to develop working relationships Ability to manage multiple activities and changing priorities Ability to work under pressure and to meet tight deadlines Self-starter with ability to take the initiative and master new tasks quickly Methodical, attention to detail Proven experience in developing and working Tableau driven dashboards, analytics. Extensive experience working with Python, particularly in relation to NLP and AI. Experience with modern LLM-based libraries such as LangChain, PyTorch, GPT, Transformers Experienced in Docker deployment and creation & maintenance of CICD pipelines Familiarity with software engineering best-practices such as version control, testing, code reviews. High-level competency in Excel (macros, pivot tables, etc.). Understanding of advanced calculations and statistical functions. A solid understanding of SQL, relational database management system, data modelling, and normalization SQL, Java, AI/ML
Amazon Connect Engineer About the Role: We seek a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure contact center environments. Responsibilities: Technical Leadership: Provide technical guidance and mentorship to the engineering team in designing and implementing contact center solutions. AWS Expertise: Demonstrate deep knowledge of AWS services (Lambda, DynamoDB, S3, SNS, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) to architect and optimize cloud infrastructure for contact center workloads. Amazon Connect Mastery: Possess an in-depth understanding of Amazon Connect features, including contact flows, routing, analytics, and integrations. Infrastructure as Code: Utilize AWS CDK or other infrastructure as code tools to automate and manage cloud resources efficiently. Performance Optimization: Identify and implement strategies to optimize contact center performance, scalability, and cost-effectiveness. Troubleshooting: Diagnose and resolve complex technical issues related to contact center infrastructure and applications. Automation: Develop and implement automation scripts to streamline operational tasks and improve efficiency. Security: Ensure adherence to security best practices and compliance standards. Qualifications: Proven experience as a Senior Cloud Engineer with a strong focus on contact center solutions. In-depth knowledge of AWS services and architecture. Hands-on experience with Amazon Connect and its integration with other AWS services. Proficiency in Scripting languages (Python, Bash, etc.) for automation. Strong problem-solving and troubleshooting skills. Ability to lead and mentor junior engineers. Preferred Qualifications: AWS certifications (Solutions Architect, DevOps Engineer, etc.). Experience with performance and load testing of Managed services Knowledge of contact center industry standards and best practices.
27/09/2024
Full time
Amazon Connect Engineer About the Role: We seek a seasoned Senior Cloud Engineer with a strong focus on Amazon Connect to join our team. You will be pivotal in designing, developing, and maintaining robust contact center solutions. Your AWS services and infrastructure expertise will be instrumental in delivering high-performance, scalable, and secure contact center environments. Responsibilities: Technical Leadership: Provide technical guidance and mentorship to the engineering team in designing and implementing contact center solutions. AWS Expertise: Demonstrate deep knowledge of AWS services (Lambda, DynamoDB, S3, SNS, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) to architect and optimize cloud infrastructure for contact center workloads. Amazon Connect Mastery: Possess an in-depth understanding of Amazon Connect features, including contact flows, routing, analytics, and integrations. Infrastructure as Code: Utilize AWS CDK or other infrastructure as code tools to automate and manage cloud resources efficiently. Performance Optimization: Identify and implement strategies to optimize contact center performance, scalability, and cost-effectiveness. Troubleshooting: Diagnose and resolve complex technical issues related to contact center infrastructure and applications. Automation: Develop and implement automation scripts to streamline operational tasks and improve efficiency. Security: Ensure adherence to security best practices and compliance standards. Qualifications: Proven experience as a Senior Cloud Engineer with a strong focus on contact center solutions. In-depth knowledge of AWS services and architecture. Hands-on experience with Amazon Connect and its integration with other AWS services. Proficiency in Scripting languages (Python, Bash, etc.) for automation. Strong problem-solving and troubleshooting skills. Ability to lead and mentor junior engineers. Preferred Qualifications: AWS certifications (Solutions Architect, DevOps Engineer, etc.). Experience with performance and load testing of Managed services Knowledge of contact center industry standards and best practices.
Amazon DynamoDB NoSQL Database Consultant, contract , DBA working with leading enterprise client on latest enterprise software platform. Amazon DynamoDB Architect to join existing SRE/DBA team. As a Senior Technical Consultant, you will be responsible for designing, implementing, and optimizing NoSQL based solutions to support our high-performance, scalable applications. Key Responsibilities Design and implement efficient, scalable data models using Amazon DynamoDB Optimize DynamoDB table structures, partition keys, and sort keys for maximum performance and cost-efficiency Develop and maintain best practices for DynamoDB usage within the organization Collaborate with development teams to integrate DynamoDB into application architectures Implement effective data migration strategies from other databases to DynamoDB Design and implement backup and disaster recovery solutions for DynamoDB-based systems Monitor and optimize DynamoDB performance, capacity, and costs Troubleshoot and resolve complex issues related to DynamoDB implementations Stay up-to-date with the latest DynamoDB features and best practices Provide technical leadership and mentoring to other team members on DynamoDB-related topics Experience Solid NoSQL databases (MongoDB, Cassandra, Couchbase etc), with at least 2 years of hands-on experience with Amazon DynamoDB Technical expertise in DynamoDB's core concepts, including partition keys, sort keys, secondary indexes, and capacity modes Proficiency in at least one programming language (eg, Java, Python, Node.js) for working with DynamoDB APIs Experience with AWS SDK and CLI for DynamoDB operations Solid understanding of distributed systems and their challenges Familiarity with other AWS services, especially those that integrate with DynamoDB (eg, Lambda, API Gateway, CloudWatch) Preferred AWS Certified Database - Specialty certification Experience with DynamoDB Streams and integrations with AWS Lambda Knowledge of DynamoDB Global Tables for multi-region deployments Familiarity with DynamoDB Accelerator (DAX) for caching Security best practices for DynamoDB, including encryption at rest and in transit remote based contract, outside IR35 If you're interested in this opportunity, please email your latest CV with rate and availability This advert was posted by Staffworx Limited - a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business. Remote Working Remote UK base with occasional office trips (1 or 2 per quarter)
27/09/2024
Project-based
Amazon DynamoDB NoSQL Database Consultant, contract , DBA working with leading enterprise client on latest enterprise software platform. Amazon DynamoDB Architect to join existing SRE/DBA team. As a Senior Technical Consultant, you will be responsible for designing, implementing, and optimizing NoSQL based solutions to support our high-performance, scalable applications. Key Responsibilities Design and implement efficient, scalable data models using Amazon DynamoDB Optimize DynamoDB table structures, partition keys, and sort keys for maximum performance and cost-efficiency Develop and maintain best practices for DynamoDB usage within the organization Collaborate with development teams to integrate DynamoDB into application architectures Implement effective data migration strategies from other databases to DynamoDB Design and implement backup and disaster recovery solutions for DynamoDB-based systems Monitor and optimize DynamoDB performance, capacity, and costs Troubleshoot and resolve complex issues related to DynamoDB implementations Stay up-to-date with the latest DynamoDB features and best practices Provide technical leadership and mentoring to other team members on DynamoDB-related topics Experience Solid NoSQL databases (MongoDB, Cassandra, Couchbase etc), with at least 2 years of hands-on experience with Amazon DynamoDB Technical expertise in DynamoDB's core concepts, including partition keys, sort keys, secondary indexes, and capacity modes Proficiency in at least one programming language (eg, Java, Python, Node.js) for working with DynamoDB APIs Experience with AWS SDK and CLI for DynamoDB operations Solid understanding of distributed systems and their challenges Familiarity with other AWS services, especially those that integrate with DynamoDB (eg, Lambda, API Gateway, CloudWatch) Preferred AWS Certified Database - Specialty certification Experience with DynamoDB Streams and integrations with AWS Lambda Knowledge of DynamoDB Global Tables for multi-region deployments Familiarity with DynamoDB Accelerator (DAX) for caching Security best practices for DynamoDB, including encryption at rest and in transit remote based contract, outside IR35 If you're interested in this opportunity, please email your latest CV with rate and availability This advert was posted by Staffworx Limited - a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business. Remote Working Remote UK base with occasional office trips (1 or 2 per quarter)