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*We are unable to sponsor for this permanent Full time role* Prestigious Fortune 500 Company is currently seeking a Application Monitoring Engineer. Candidate will provide technical support from project inception through implementation and daily support by creating high-level technical requirements, design, and develops optimal monitoring and IT system solutions through the knowledge of business processes, systems architecture, and monitoring technologies. Provide input into strategies, capabilities and integrations to improve the availability and performance run-state of production applications. This engineer will drive operational implementation of monitoring capabilities, dashboards and improvements. Responsibilities: Capture reporting requirements, develop system performance, capacity and key business transactions reports-dashboards by leveraging approved tools and processes to maintain operational availability of delivered solutions Provide input into strategies, capabilities and integrations to improve the availability and performance run-state of production applications. Drive operational implementation of monitoring capabilities, dashboards and improvements. Capture reporting requirements, develop system performance, capacity and key business transactions reports-dashboards by leveraging approved tools and processes to maintain operational availability of delivered solutions Leverage a predictive analytic approach to identify and mitigate issues before they have material impact to our application consumers. Identify and recommend performance tuning and monitoring enhancement opportunities. Capture applications baseline performance deviations and implement proactive monitoring and alerting of production systems Leverage monitoring tools and capabilities to find root cause for incident and problem management. Provide subject matter expertise and main point of contact for Agency Solutions and Consumer Technology supported applications. Provides 24 x 7 support as needed. Ability to comprehend, analyze and trace the high level technical design and system architecture that meets business and/or functional requirements. Responsible for implementing identified road-maps, leading design reviews, and performing analysis for one or more applications Identify systems and technical constraints, potential technology risks, and document possible mitigation strategies for business critical projects. May guide the design deliverables of Systems Analysts and Developers. Consult with Business Analysts to effectively deliver business value operational designs for high complexity projects. Facilitate design reviews, document system impacts between releases, and conduct technical walk throughs. Understand the technical details, integration, and functions of multiple applications, hardware, and/or software within a team. Execute and enforce best practices. May be responsible to identify and design for non-functional requirements. Provide technical input and act as point-of-contact during architectural assessments for area applications. For high complexity projects, validate code to designs and requirements. Participate in and facilitate monitor solution walk throughs, inspections, and review. Monitors and communicates on the technical progress of the project. Recommend technology solutions to meet client/business requirements. Partner with Business Analysts and possibly clients to improve monitoring of the business requirements and business process flows. Internally communicates changes or issues with vended products and monitoring tools Evaluate Proof of Concepts (POCs) and validate whether the solution meets the business need Plan, conduct, review, and perform integration testing of responsible deliverables for environment changes. Qualifications: Bachelor's College degree or equivalent experience 1+ year monitoring experience in a large enterprise environment Systems analysis, database concepts and systems design Working knowledge of .NET and JAVA Applications and Development Source Code Management concepts Detailed knowledge of framework-based development Excellent Communication and Problem Solving and Analytical skills Experience in ASP.NET, C#, XML, HTML,JavaScript, CSS, SQL and Python Scripting SPLUNK, AppDynamics, Compuware, dynatrace, Dynatrace UEM, APMaas (Gomez), Foglight and ELK experience a plus Working knowledge of Data Science, Statistical & Predictive Analysis, Quantitative Research and Analytics Loadrunner Performance Testing & Tuning experience a plus Demonstrate ability to work in a global and multi-shift environment

CRM Marketing Campaign Analyst based in Surrey/London, paying up to £40,000 per annum plus bonus and excellent benefits My client are one of the largest insurers in the UK. This is a very exciting time to join them as they are going through a digital transformation process. We are looking for a CRM Campaign Analyst to join a CRM/Insight team work to analyse and inform our business to make tailored and strategic data-based decisions. We are looking for a CRM Analyst to join us in this pursuit and champion the data analysis and evaluation of our loyalty customer data with a business wide reach. This new opportunity will deep dive our data resources and influence our clients campaign decisions at this exciting time. You: We are looking for an experienced CRM Analyst who will use their creativity and initiative to help internal clients to bring customer insight and relevance to their communications and to truly understand what is achieved using analysis and evaluations. You will have excellent technical capability and business acumen to draw meaningful conclusions form raw date to translate business trends, challenges and opportunities into campaign targeting and benefits. You must have good knowledge of Apteco FastStats Excel, SAS and SQL. Ideally will have 2-3 years analyst experience Experience of using statistical techniques and programming software to extract and consolidate meaningful data into datasets (SQL, Python) Demonstrate approach to targeting/selections and be self-sufficient in selection criteria Experience of large data base/data set Comfortable setting up and reporting on campaign performance (beyond top line metrics) Strong verbal and written communication skills, with the ability to clearly communicate insights. Good organisation skills with the ability to manage simultaneous projects Most of all we need someone who is people focused and is passionate about problem solving! The role: As the CRM Campaign Analyst, you will be supporting the CRM Insights Manager in designing reporting, campaign planning, and making suggestions on how we can improve on current customer loyalty campaigns. You'll also play a proactive role in exploring new campaigns, setting up test environments and launches. Provide relevant, timely and in-depth, yet digestible campaign analysis, to help shape future contact strategy Help the business understand what impact communications have on engagement, subscriptions acquisition or subscription retention, as appropriate Conduct proactive campaign analysis, for example, to help address the business challenges/opportunities Support contact strategy initiatives from the design stage, build, execution, analysis and subsequent optimisation Develop reports and dashboards, where relevant, for our stakeholders This is a fantastic opportunity to work for a great company with excellent careers opportunities! If you think you are right for this role please don't hesitate and apply!

Prestigious Fortune 500 Company is currently seeking a Splunk Application Monitoring Engineer with some application development knowledge. Candidate provides technical leadership & support from project inception through initial implementation and continuing operation by creating high-level technical requirements, and idenitify designs needed to develop and support optimal monitoring and IT system solutions through the knowledge of business processes, systems architecture, and monitoring technologies. Responsibilities: Capture applications baseline performance deviations and implement proactive Splunk monitoring and alerting of production systems Leverage monitoring tools (such as Splunk/Dynatrace) and capabilities to find root cause for incident and problem management. Provide Splunk monitoring subject matter expertise and main point of contact for supported applications. Provides 24 x 7 support as needed. Provide input into strategies, capabilities and integrations to improve the availability and performance run-state of production applications. Drive operational implementation of monitoring capabilities, dashboards and improvements. Lead efforts capturing reporting requirements, develop system performance, capacity and key business transactions reports-dashboards by leveraging approved tools and processes to maintain operational availability of delivered solutions Leverage a predictive analytic approach to identify and mitigate issues before they have material impact to our application consumers. Identify, recommend and lead performance tuning and monitoring enhancement opportunities. Responsibilities: Ability to comprehend, analyze and trace the high level technical design and system architecture that meets business and/or functional requirements. Responsible for implementing identified roadmaps, leading design reviews, and performing analysis for one or more applications Identify systems and technical constraints, potential technology risks, and document possible mitigation strategies for business-critical monitoring projects. Guide and lead in the design Monitoring deliverables of Systems Analysts and Developers. Consult with Business Analysts to effectively deliver business value operational designs for high complexity projects. Facilitate design reviews, document system impacts between releases, and conduct technical walkthroughs. Understand the technical details, integration, and functions of multiple applications, hardware, and/or software within a team. Execute and enforce best practices. May be responsible to identify and design for non-functional requirements. Provide technical input and act as point-of-contact during architectural assessments for area applications. For high complexity projects, validate code to designs and requirements. Participate and facilitate monitoring solutions walkthroughs, inspections, and reviews. Monitors and communicates on the technical progress of the project. Recommend technology solutions to meet client/business requirements. Partner with Business-System Analysts, Solutions Engineers and possibly clients to improve monitoring of the business requirements and business process flows. Internally communicates changes or issues with vended products and monitoring tools Evaluate Proof of Concepts (POCs) and validate whether the solution meets the business need Plan, conduct, review, and perform integration testing of responsible deliverables for environment changes. Evaluate the root cause of operational and maintenance issues and support through resolution. Interface and interact with various technology organization groups around standard solutions required for operations, environment availability, and service health. Qualifications: Bachelors College degree or equivalent experience 4+ years monitoring experience in a large enterprise environment Systems analysis, database concepts and systems design Working knowledge of .NET and JAVA Applications and Development Source Code Management concepts Detailed knowledge of framework-based development Excellent Communication, Problem Solving, and Analytical skills Experience in: SPLUNK, Compuware dynaTrace, UEM, APMaas (Gomez), Foglight and ELK ASP.NET, C#, XML, HTML, JavaScript, CSS, SQL and Python Scripting Working knowledge of Data Science, Statistical & Predictive Analysis, Quantitative Research and Analytics

Job Description The Stockholm team is developing and running advanced cloud-based anti-fraud telecom solutions and quality assurance software solutions used by communications service providers across the globe. Our high-tech solutions are run in the AWS cloud and used by over 100 telecom providers worldwide, including leading companies like Salesforce, AT&T and Tata. The portfolio includes Big Data solutions running in the Hadoop ecosystem as well as an active test system utilizing test probes in 150 countries globally. The Stockholm office is located in Münchenbryggeriet, Södermalm, with a beautiful view of the City Hall on Lake Mälaren. We are looking to strengthen the Stockholm PS team with a brilliant technical consultant About the Role You will be part of the highly skilled PS team, mainly working with implementation of our anti-fraud and quality assurance solutions, including system implementation, configuration, monitoring and business consultancy: Conduct implementation meetings with clients Perform system installation and configuration Assist the clients to perform their activities without delay Educate and train clients in our solutions Run business consultant meetings with clients You will also play a role in: Take care of support case when requested by the Support Manager Act as Support technical analyst - 2nd line support providing customers with high quality support responses and solutions according to agreed lead times If you are interested with data analysis and data mining, there is potential chance to further develop your skills as a data analyst. The work includes: Build dashboards, create reports and analyse data. Communicate insights and recommendations to customers and internal stakeholders Design, develop and evaluate predictive models to understand the impact of specific fraud behaviours, trends and patterns Why should you apply? Opportunity to work and grow your skill set in cutting-edge technologies Provide solutions to world-leading communication service providers Be part of a highly skilled, international and dynamic team Small, fun, collaborative team that solves problems together Great working environment in central Stockholm Required Skills Completed degree in Computer Science or similar. At least two years of relevant work experience in professional services Strong analytical and problem-solving ability Coding skills for analytics and data manipulation (SQL, R, Python, Panda, Scala) Fluent in spoken and written English Preferred Skills Exposure to cloud-based platforms like AWS Understanding of network technologies like SIP, SS7 and wireless technologies like GSM, UMTS and 4G Personal Attributes Highly analytical Enjoy working in a fast-paced, team-oriented environment Self-starter who is excited about learning new skills Dedication to deliver high quality solutions Ability to work independently Good communication and presentation skills