Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal VDI Desktop Engineer SME. Candidate will be responsible for improving the overall end user experience through automation and design. This position will be responsible for developing and improving the end-user desktop environment. The role will provide operational support for the existing and future end user computing architectures. Responsibilities also include designing solutions to support existing and future services and enhance security posture, while acting as a Subject Matter Expert (SME) for Desktop Engineering managed solutions. Responsibilities: Develop and implement engineering solutions for the desktop environment Lead and manage technical projects from conception to completion Packages application deployments for end-user environment using VMware AppStacks and similar technologies Create technical specifications and architectural designs for complex solutions Establish technical standards, best practices, and design patterns for the team Research and evaluate emerging technologies to recommend strategic adoption Preserves end user profile settings virtual desktop environments Troubleshoots application installation, performance, and runtime issues within the desktop environments Maintain and oversee Operating System base builds to include feature updates, software updates, and/or vulnerability remediation Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation for the end user experience Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the end-user experience space Maintains and troubleshoot Office 365 environment Troubleshoots production problems related to desktop and mobile software applications Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application software packages, application integration and testing tools Remove barriers and obstacles from end-user technology to enable the business Provides tactical and strategic input on the overall End User experience Provides on-call support according to assigned schedule Documents changes, policies and procedures and drawings Leads projects of various sizes and schedules Provide technical expertise and guidance to the engineering team Mentor members of the Desktop Engineering team Perform other duties as assigned Qualifications: [Required] Understanding of risk and controls within processes [Required] Proven ability to communicate effectively with stakeholders, team, and leadership [Required] Ability to serve as the highest-level technical escalation point for complex issues [Required] Demonstrated expertise in desktop engineering architecture and design [Required] Ability to work proactively in identifying risks and proposing solutions [Required] Ability to plan/manage/prioritize work to meet objectives of multiple priorities/projects [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Negotiation skills including listening and persuasion [Required] Strong ability to use solution-oriented approach towards problem resolution Technical Skills: [Required] Experience supporting Windows desktop operating system environments [Required] Experience deploying applications across enterprise desktop workstations using modern tools [Required] Experience with a Scripting language (PowerShell, Python, Terraform, etc.) [Required] Minimum of 3+ years of experience with desktop management solutions [Required] Minimum of 3+ years of experience with O365 [Required] Desktop Application Troubleshooting [Required] Experience operating in a DevOps culture [Required] Passion to identify, investigate, and drive new technology within the organization Education and/or Experience: [Required] Bachelor's degree in Computer Science, Information Technology or a related field or equivalent experience [Required] Minimum 5 years of experience in desktop engineering or end-user computing roles [Required] Minimum 3 years of experience in desktop engineering or end-user computing roles Certificates or Licenses: [Preferred] Relevant Microsoft certifications such as MCSE, Microsoft 365 Certified [Preferred] Relevant Microsoft certifications such as Windows Virtual Desktop Specialty [Preferred] Relevant VMware certifications such as Desktop and Mobility (VCP-DTM)
29/07/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal VDI Desktop Engineer SME. Candidate will be responsible for improving the overall end user experience through automation and design. This position will be responsible for developing and improving the end-user desktop environment. The role will provide operational support for the existing and future end user computing architectures. Responsibilities also include designing solutions to support existing and future services and enhance security posture, while acting as a Subject Matter Expert (SME) for Desktop Engineering managed solutions. Responsibilities: Develop and implement engineering solutions for the desktop environment Lead and manage technical projects from conception to completion Packages application deployments for end-user environment using VMware AppStacks and similar technologies Create technical specifications and architectural designs for complex solutions Establish technical standards, best practices, and design patterns for the team Research and evaluate emerging technologies to recommend strategic adoption Preserves end user profile settings virtual desktop environments Troubleshoots application installation, performance, and runtime issues within the desktop environments Maintain and oversee Operating System base builds to include feature updates, software updates, and/or vulnerability remediation Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation for the end user experience Applies comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the end-user experience space Maintains and troubleshoot Office 365 environment Troubleshoots production problems related to desktop and mobile software applications Addresses problems of systems integration, compatibility, and multiple platforms Assists in the evaluation and recommendation of application software packages, application integration and testing tools Remove barriers and obstacles from end-user technology to enable the business Provides tactical and strategic input on the overall End User experience Provides on-call support according to assigned schedule Documents changes, policies and procedures and drawings Leads projects of various sizes and schedules Provide technical expertise and guidance to the engineering team Mentor members of the Desktop Engineering team Perform other duties as assigned Qualifications: [Required] Understanding of risk and controls within processes [Required] Proven ability to communicate effectively with stakeholders, team, and leadership [Required] Ability to serve as the highest-level technical escalation point for complex issues [Required] Demonstrated expertise in desktop engineering architecture and design [Required] Ability to work proactively in identifying risks and proposing solutions [Required] Ability to plan/manage/prioritize work to meet objectives of multiple priorities/projects [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Negotiation skills including listening and persuasion [Required] Strong ability to use solution-oriented approach towards problem resolution Technical Skills: [Required] Experience supporting Windows desktop operating system environments [Required] Experience deploying applications across enterprise desktop workstations using modern tools [Required] Experience with a Scripting language (PowerShell, Python, Terraform, etc.) [Required] Minimum of 3+ years of experience with desktop management solutions [Required] Minimum of 3+ years of experience with O365 [Required] Desktop Application Troubleshooting [Required] Experience operating in a DevOps culture [Required] Passion to identify, investigate, and drive new technology within the organization Education and/or Experience: [Required] Bachelor's degree in Computer Science, Information Technology or a related field or equivalent experience [Required] Minimum 5 years of experience in desktop engineering or end-user computing roles [Required] Minimum 3 years of experience in desktop engineering or end-user computing roles Certificates or Licenses: [Preferred] Relevant Microsoft certifications such as MCSE, Microsoft 365 Certified [Preferred] Relevant Microsoft certifications such as Windows Virtual Desktop Specialty [Preferred] Relevant VMware certifications such as Desktop and Mobility (VCP-DTM)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Desktop and VDI Engineering. Candidate will lead a team of engineers specializing in desktop engineering and end-user computing. This role focuses primarily on people management, strategic direction, and resource allocation while providing technical guidance to the team. This position will be responsible for developing and improving the end-user Workstation environment. The role will provide operational support for existing and future end-user computing architectures. Responsibilities also include designing solutions to support existing and future services and enhancing security posture. Responsibilities: Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Establish strategic direction for desktop engineering initiatives aligned with organizational goals Conduct regular performance reviews and career development discussions with team members Package application deployments for end-user computing solutions Management of profile data technologies Provide technical oversight and strategic guidance Translate business requirements into technical roadmaps for the team to execute Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation for the end -user experience Apply comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the end-user experience space Lead, design, develop, enhance, debug, and implement software Maintain and troubleshoot Office 365 environment Process new hire email provisioning requests Remove barriers and obstacles from end-user technology to enable the business Provide tactical and strategic input on the overall end-user experience Provide on-call support according to assigned schedule Document changes, policies, procedures and drawings Lead projects of various sizes and schedules Demonstrated vendor management experience, including vendor selection, contract negotiation, relationship management, and performance evaluation Supervisory Responsibilities: Supervise all direct reports and provide overall direction to the team Mentor staff in their career growth and career plans Qualifications: [Required] Understanding of risk and controls within processes [Required] Proven ability to communicate effectively with stakeholders, team, and leadership [Required] Ability to work proactively in identifying risks and proposing solutions [Required] Ability to plan/manage/prioritize work to meet objectives of multiple priorities/projects [Required] Ability to balance technical guidance with management responsibilities [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Negotiation skills including listening and persuasion [Required] Strong ability to use solution-oriented approach towards problem resolution Technical Skills: [Required] Experience supporting Windows desktop operating system environments [Required] Experience deploying applications across enterprise desktop workstations using modern tools [Required] Experience with a Scripting language [Required] Minimum of 3+ years of experience with VDI management solutions [Required] Minimum of 3+ years of experience with O365 [Required] Desktop Application Troubleshooting [Required] Experience operating in a DevOps culture [Required] Passion to identify, investigate, and drive new technology within the organization [Required] Experience with delivering VDI environment leveraging VMware Horizon and instant clone desktops Education and/or Experience: [Required] Bachelor's degree in Computer Science, Information Technology or a related field or equivalent experience [Required] Minimum 3 years of experience in desktop engineering or end-user computing roles [Required] Minimum 2 years of experience in people management roles Certificates or Licenses: [Preferred] Relevant Microsoft certifications such as MCSE, Microsoft 365 Certified [Preferred] Relevant Microsoft certifications such as Windows Virtual Desktop Specialty [Preferred] Relevant VMware certifications such as Desktop and Mobility (VCP-DTM)
29/07/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of Desktop and VDI Engineering. Candidate will lead a team of engineers specializing in desktop engineering and end-user computing. This role focuses primarily on people management, strategic direction, and resource allocation while providing technical guidance to the team. This position will be responsible for developing and improving the end-user Workstation environment. The role will provide operational support for existing and future end-user computing architectures. Responsibilities also include designing solutions to support existing and future services and enhancing security posture. Responsibilities: Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions Establish strategic direction for desktop engineering initiatives aligned with organizational goals Conduct regular performance reviews and career development discussions with team members Package application deployments for end-user computing solutions Management of profile data technologies Provide technical oversight and strategic guidance Translate business requirements into technical roadmaps for the team to execute Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Challenge the status quo with new ideas and drive innovation for the end -user experience Apply comprehensive knowledge of concepts, processes, practices, and procedures on technical assignments Automate processes in the end-user experience space Lead, design, develop, enhance, debug, and implement software Maintain and troubleshoot Office 365 environment Process new hire email provisioning requests Remove barriers and obstacles from end-user technology to enable the business Provide tactical and strategic input on the overall end-user experience Provide on-call support according to assigned schedule Document changes, policies, procedures and drawings Lead projects of various sizes and schedules Demonstrated vendor management experience, including vendor selection, contract negotiation, relationship management, and performance evaluation Supervisory Responsibilities: Supervise all direct reports and provide overall direction to the team Mentor staff in their career growth and career plans Qualifications: [Required] Understanding of risk and controls within processes [Required] Proven ability to communicate effectively with stakeholders, team, and leadership [Required] Ability to work proactively in identifying risks and proposing solutions [Required] Ability to plan/manage/prioritize work to meet objectives of multiple priorities/projects [Required] Ability to balance technical guidance with management responsibilities [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Negotiation skills including listening and persuasion [Required] Strong ability to use solution-oriented approach towards problem resolution Technical Skills: [Required] Experience supporting Windows desktop operating system environments [Required] Experience deploying applications across enterprise desktop workstations using modern tools [Required] Experience with a Scripting language [Required] Minimum of 3+ years of experience with VDI management solutions [Required] Minimum of 3+ years of experience with O365 [Required] Desktop Application Troubleshooting [Required] Experience operating in a DevOps culture [Required] Passion to identify, investigate, and drive new technology within the organization [Required] Experience with delivering VDI environment leveraging VMware Horizon and instant clone desktops Education and/or Experience: [Required] Bachelor's degree in Computer Science, Information Technology or a related field or equivalent experience [Required] Minimum 3 years of experience in desktop engineering or end-user computing roles [Required] Minimum 2 years of experience in people management roles Certificates or Licenses: [Preferred] Relevant Microsoft certifications such as MCSE, Microsoft 365 Certified [Preferred] Relevant Microsoft certifications such as Windows Virtual Desktop Specialty [Preferred] Relevant VMware certifications such as Desktop and Mobility (VCP-DTM)
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. This role is based our of their Leeds office and most people go to the office twice a week. Client Details We are currently looking for a Lead Developer - Dynamics 365 to join our Technology & Service Operations function within the Digital & Technology group. This is a full-time opportunity, on a permanent basis. The role will be based in 7-8 Wellington Place, Leeds, LS1 4AP. Please be aware that this role can only be worked in the UK and not overseas. We are open to requests for flexible working. Please discuss this with the recruiting manager before accepting an appointment. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. This role is based our of their Leeds office and most people go to the office twice a week. Description The Lead D365 developer is responsible for supporting the design, implementation and support of solutions delivered with Microsoft Dynamics 365. The post holder will have significant experience in the configuration and customization of the Dynamics 365 platform and a solid track record in prioritizing work, guiding team members and managing stakeholders. The post holder will be hands-on and lead the team on the design and development of Dynamics 365 applications utilising agile methodologies, following industry best practices to ensure solutions are secure and performant. Key responsibilities: Collaborate with internal engineers, architects, and service providers to guarantee the successful delivery of projects. Foster a collaborative team environment, providing technical guidance and mentorship to more junior members and align development efforts with project goals. Support the planning, execution, and implementation of D365 projects, including project management, scope, and risk management. Take the lead in refining, troubleshooting, and improving current applications while ensuring no regression occurs in operational systems. Design and develop D365 applications that meet user needs using Agile practices. Promote excellent engineering standards and best practices in security and performance. Profile Our successful candidate will have: Substantial experience designing and developing solutions in Dynamics 365. Substantial experience modelling data in dataverse and a working knowledge of integrating with other data sources such as Microsoft Azure SQL. Experience of systems design architecture to determine business needs and systems integration. Demonstrable Behaviours of Managing a Quality Service, Changing and Approving, Seeing the Big Picture and Working Together The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Application , which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria. Interview , which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 8 August 2025 Shortlisting date: W/C 18 August 2025 Interview date: W/C 25 August 2025 Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory-based roles working directly with known pathogens Maintenance roles, particularly those required to work in laboratory settings Roles that involve visiting other establishments where vaccination is required Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact . In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk Job Offer Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part time staff. PLUS 8 bank holidays Privilege Leave: 1 day Hours of Work: 37 hours Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service Civil Service Pension Scheme. 28.97% Flexible working to ensure staff maintain a healthy work-life balance Interest free season ticket loan or bike loan Employee Assistance Services and access to the Civil Service Benevolent Fund Eligibility to join the Civil Service Motoring Association (CSMA) Variety of staff and Civil Service clubs Salary of £55,233 plus.MPS - Market Pay Supplements are non-consolidated, non-pensionable and Dependent on capability assessment. £5,000 (developing) £10,000 (proficient) £15,000 (accomplished)
28/07/2025
Full time
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. This role is based our of their Leeds office and most people go to the office twice a week. Client Details We are currently looking for a Lead Developer - Dynamics 365 to join our Technology & Service Operations function within the Digital & Technology group. This is a full-time opportunity, on a permanent basis. The role will be based in 7-8 Wellington Place, Leeds, LS1 4AP. Please be aware that this role can only be worked in the UK and not overseas. We are open to requests for flexible working. Please discuss this with the recruiting manager before accepting an appointment. We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. This role is based our of their Leeds office and most people go to the office twice a week. Description The Lead D365 developer is responsible for supporting the design, implementation and support of solutions delivered with Microsoft Dynamics 365. The post holder will have significant experience in the configuration and customization of the Dynamics 365 platform and a solid track record in prioritizing work, guiding team members and managing stakeholders. The post holder will be hands-on and lead the team on the design and development of Dynamics 365 applications utilising agile methodologies, following industry best practices to ensure solutions are secure and performant. Key responsibilities: Collaborate with internal engineers, architects, and service providers to guarantee the successful delivery of projects. Foster a collaborative team environment, providing technical guidance and mentorship to more junior members and align development efforts with project goals. Support the planning, execution, and implementation of D365 projects, including project management, scope, and risk management. Take the lead in refining, troubleshooting, and improving current applications while ensuring no regression occurs in operational systems. Design and develop D365 applications that meet user needs using Agile practices. Promote excellent engineering standards and best practices in security and performance. Profile Our successful candidate will have: Substantial experience designing and developing solutions in Dynamics 365. Substantial experience modelling data in dataverse and a working knowledge of integrating with other data sources such as Microsoft Azure SQL. Experience of systems design architecture to determine business needs and systems integration. Demonstrable Behaviours of Managing a Quality Service, Changing and Approving, Seeing the Big Picture and Working Together The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Application , which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria. Interview , which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 8 August 2025 Shortlisting date: W/C 18 August 2025 Interview date: W/C 25 August 2025 Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory-based roles working directly with known pathogens Maintenance roles, particularly those required to work in laboratory settings Roles that involve visiting other establishments where vaccination is required Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact . In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk Job Offer Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part time staff. PLUS 8 bank holidays Privilege Leave: 1 day Hours of Work: 37 hours Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service Civil Service Pension Scheme. 28.97% Flexible working to ensure staff maintain a healthy work-life balance Interest free season ticket loan or bike loan Employee Assistance Services and access to the Civil Service Benevolent Fund Eligibility to join the Civil Service Motoring Association (CSMA) Variety of staff and Civil Service clubs Salary of £55,233 plus.MPS - Market Pay Supplements are non-consolidated, non-pensionable and Dependent on capability assessment. £5,000 (developing) £10,000 (proficient) £15,000 (accomplished)
IT Manager/Systems & Support Manager - Microsoft/Wintel, O365, Exchange, AD/GPo/Azure/Entra, Azure Cloud/VMWare, Telephony, Networks LAN/WAN/VPN/VLAN, Team Management, Service Delivery, System Management, Project Delivery, ITIL. Permanent, Lancaster, Lancashire, c.£45k IT Manager/Systems & Support Manager Required by professional services company with systems and support team dispersed across multiple UK locations servicing a global operation. Working within a full life cycle IT management capacity successful candidate will manage a small team and oversee the support and management of the global business systems whilst working to improve the environment via project delivery and service management practices largely focused around ITIL. You will work in a hands-on capacity where appropriate but ultimately have responsibility for the oversight for the: Management and maintenance of all systems - hardware, software, telephony, and data networks. Day-to-day system operations, on-premise and Azure cloud networks and server infrastructure. Support the management and delivery of projects related to business and infrastructure environments Maintain technical oversight of core Windows server is your cloud office 365/exchange Mail Server environments as well as L2/L3 network environments as well as Desktop infrastructure for a medium-sized global business Develop and manage technology policies and procedures to ensure compliance and efficiency Manage and develop a small team of engineers across multiple locations in the UK. We are open to receiving applications from all areas of industry including academia/education and seek a mix of technical and managerial experience and capabilities: Knowledge of Microsoft Azure and server technologies, Microsoft 365 Office, particularly Exchange and SharePoint. Knowledge of layer 2 and 3 networks, IPS/IDS Firewalls On prem and cloud based backups; Sage and other business applications. Management of small multidisciplinary teams Service delivery and project management ITIL awareness This is an excellent opportunity to join a well-established medium-sized global business in the ongoing enhancement of their core business systems. Aside from the management of the core team you will be responsible for the graduate intern program intake from the local universities within the city of Lancaster. You will need to live within the local vicinity of Lancaster or Preston and be able to commute into the city easily.
28/07/2025
Full time
IT Manager/Systems & Support Manager - Microsoft/Wintel, O365, Exchange, AD/GPo/Azure/Entra, Azure Cloud/VMWare, Telephony, Networks LAN/WAN/VPN/VLAN, Team Management, Service Delivery, System Management, Project Delivery, ITIL. Permanent, Lancaster, Lancashire, c.£45k IT Manager/Systems & Support Manager Required by professional services company with systems and support team dispersed across multiple UK locations servicing a global operation. Working within a full life cycle IT management capacity successful candidate will manage a small team and oversee the support and management of the global business systems whilst working to improve the environment via project delivery and service management practices largely focused around ITIL. You will work in a hands-on capacity where appropriate but ultimately have responsibility for the oversight for the: Management and maintenance of all systems - hardware, software, telephony, and data networks. Day-to-day system operations, on-premise and Azure cloud networks and server infrastructure. Support the management and delivery of projects related to business and infrastructure environments Maintain technical oversight of core Windows server is your cloud office 365/exchange Mail Server environments as well as L2/L3 network environments as well as Desktop infrastructure for a medium-sized global business Develop and manage technology policies and procedures to ensure compliance and efficiency Manage and develop a small team of engineers across multiple locations in the UK. We are open to receiving applications from all areas of industry including academia/education and seek a mix of technical and managerial experience and capabilities: Knowledge of Microsoft Azure and server technologies, Microsoft 365 Office, particularly Exchange and SharePoint. Knowledge of layer 2 and 3 networks, IPS/IDS Firewalls On prem and cloud based backups; Sage and other business applications. Management of small multidisciplinary teams Service delivery and project management ITIL awareness This is an excellent opportunity to join a well-established medium-sized global business in the ongoing enhancement of their core business systems. Aside from the management of the core team you will be responsible for the graduate intern program intake from the local universities within the city of Lancaster. You will need to live within the local vicinity of Lancaster or Preston and be able to commute into the city easily.
The Opportunity: My client operating within the education sector are currently looking for a 2nd Line IT Service Engineer where the key purpose of this role is to provide high-quality, pro-active customer-focused technical IT support and infrastructure services to staff and students on-site across their network of schools in their Trust. In this role you will act as the key technical point of contact within the schools for escalated issues that cannot be resolved remotely by the central IT Service Desk. You will be responsible for the installation, management, maintenance, availability and security of the school's educational and administrative IT systems; this includes network infrastructure, a range of hardware and software platforms and all IT services. Skills and Experience: Maintain, upgrade and support IT infrastructure including Switches, access points, Servers (if any), cabling and security Ensure the site's connectivity, security including screening and systems are functioning optimally Carry out routine checks and maintenance tasks as scheduled by the central team Assist with local deployment of centrally managed solutions, including device imaging, software installations and updates Responsible for scheduled back-up operations Proven IT support experience working on-site in a business Experience of managing enterprise level cloud platforms (Azure, M365) Strong understanding of network security principles, VPN's and Firewall configurations Experience with Microsoft Intune and mobile device management (MDM) platforms Network management (Switches, routing, Firewalls, Wi-Fi, Servers, etc.) Maintaining AV infrastructure such as projectors, TV's, digital signage, casting devices, etc. Please contact John here at ISR to learn more about our exciting client based in Exeter, Devon and their ongoing growth plans
25/07/2025
Full time
The Opportunity: My client operating within the education sector are currently looking for a 2nd Line IT Service Engineer where the key purpose of this role is to provide high-quality, pro-active customer-focused technical IT support and infrastructure services to staff and students on-site across their network of schools in their Trust. In this role you will act as the key technical point of contact within the schools for escalated issues that cannot be resolved remotely by the central IT Service Desk. You will be responsible for the installation, management, maintenance, availability and security of the school's educational and administrative IT systems; this includes network infrastructure, a range of hardware and software platforms and all IT services. Skills and Experience: Maintain, upgrade and support IT infrastructure including Switches, access points, Servers (if any), cabling and security Ensure the site's connectivity, security including screening and systems are functioning optimally Carry out routine checks and maintenance tasks as scheduled by the central team Assist with local deployment of centrally managed solutions, including device imaging, software installations and updates Responsible for scheduled back-up operations Proven IT support experience working on-site in a business Experience of managing enterprise level cloud platforms (Azure, M365) Strong understanding of network security principles, VPN's and Firewall configurations Experience with Microsoft Intune and mobile device management (MDM) platforms Network management (Switches, routing, Firewalls, Wi-Fi, Servers, etc.) Maintaining AV infrastructure such as projectors, TV's, digital signage, casting devices, etc. Please contact John here at ISR to learn more about our exciting client based in Exeter, Devon and their ongoing growth plans
Business Development Manager (NPD Consultancy) Location: Edinburgh (Hybrid) Salary: £45,000 + Bonus Contract: Full-time (37.5 hours/week) A leading UK-based product development consultancy is seeking a proactive and results-oriented Business Development Manager to join its growing commercial team. You'll play a key role in expanding market presence, generating leads, and building strong client relationships across the UK. This role blends strategic thinking with hands-on sales execution. You'll represent the company at industry events, develop client relationships, and collaborate with internal technical teams to win high-value consultancy projects. We're open to candidates based in or near Edinburgh (with hybrid working) or fully remote (UK-based) for those with relevant consultancy experience. Key Responsibilities Generate and qualify B2B leads through LinkedIn, events, and outreach Build brand awareness in new and existing markets Attend and network at key industry events and tradeshows Collaborate with internal technical teams to prepare project proposals Manage CRM and pipeline with strong follow-through Identify relevant sponsorship and membership opportunities Deliver engaging presentations to potential clients Ideal Candidate Experience in business development or sales Background in Business, Design, Engineering (Mech, Elec, Software) or Life Sciences Experience working with B2B clients in medical, scientific, or commercial sectors Strong presentation and communication skills Proficient in Microsoft 365, CRM systems, and LinkedIn outreach What's on Offer £45,000 base salary + bonus Hybrid or remote working options Bright, modern studio in a rural location just outside Edinburgh Flexible working hours to support work/life balance Enhanced sick pay, parental leave, and holiday scheme Cycle to Work, EV lease scheme, and salary sacrifice benefits (eg gym, childcare) WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
24/07/2025
Full time
Business Development Manager (NPD Consultancy) Location: Edinburgh (Hybrid) Salary: £45,000 + Bonus Contract: Full-time (37.5 hours/week) A leading UK-based product development consultancy is seeking a proactive and results-oriented Business Development Manager to join its growing commercial team. You'll play a key role in expanding market presence, generating leads, and building strong client relationships across the UK. This role blends strategic thinking with hands-on sales execution. You'll represent the company at industry events, develop client relationships, and collaborate with internal technical teams to win high-value consultancy projects. We're open to candidates based in or near Edinburgh (with hybrid working) or fully remote (UK-based) for those with relevant consultancy experience. Key Responsibilities Generate and qualify B2B leads through LinkedIn, events, and outreach Build brand awareness in new and existing markets Attend and network at key industry events and tradeshows Collaborate with internal technical teams to prepare project proposals Manage CRM and pipeline with strong follow-through Identify relevant sponsorship and membership opportunities Deliver engaging presentations to potential clients Ideal Candidate Experience in business development or sales Background in Business, Design, Engineering (Mech, Elec, Software) or Life Sciences Experience working with B2B clients in medical, scientific, or commercial sectors Strong presentation and communication skills Proficient in Microsoft 365, CRM systems, and LinkedIn outreach What's on Offer £45,000 base salary + bonus Hybrid or remote working options Bright, modern studio in a rural location just outside Edinburgh Flexible working hours to support work/life balance Enhanced sick pay, parental leave, and holiday scheme Cycle to Work, EV lease scheme, and salary sacrifice benefits (eg gym, childcare) WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Your new company Working with one of the world's leading multidisciplinary consultancy firms offering unparalleled opportunities. They offer an opportunity to make a difference and to shape the world to benefit future generations and the environment. This organisation are proud to say that the great work they do is thanks to the diverse, knowledgeable People in their organisation. When you join them, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. Your new role Reporting to the Infrastructure Solutions manager, this position provides the opportunity to join a highly skilled and motivated IT team responsible for the design and delivery of Modern Workplace solutions. The Infrastructure Solutions team is located within the IT Services sector of the organisation. The team consists of technical subject-matter experts who focus on IT Design and L3 support for projects across the organisation. Embracing and developing the latest technologies, the team provides technical solutions which drive business success. The role requires an in-depth understanding of Microsoft Intune, Microsoft Endpoint Configuration Manager, and Windows 11 security technologies. Proven experience of delivering technical projects is essential, along with the following: What you'll need to succeed Successful candidates will be experienced in the delivery of IT services in large enterprises and be able to demonstrate thorough technical knowledge and understanding in the following areas. Essentials L2/L3 level of experience of Microsoft Intune (iOS/Windows), Microsoft Endpoint Configuration Manager OSD. Deep knowledge of Securing Windows 11 operating systems. Design and implementation of Autopilot. Entra Conditional Access Configuration. PowerShell Scripting. Strong hybrid client configuration & troubleshooting. Desirable: Design and implementation of Windows 365. Windows Hello/Passwordless deployments. Citrix Virtual Apps and Desktop (VDI). Microsoft certification or equivalent experience. What you'll get in return 25 days holiday plus bank holidays Benefits portal Buy and sell holidays Competitive salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
23/07/2025
Full time
Your new company Working with one of the world's leading multidisciplinary consultancy firms offering unparalleled opportunities. They offer an opportunity to make a difference and to shape the world to benefit future generations and the environment. This organisation are proud to say that the great work they do is thanks to the diverse, knowledgeable People in their organisation. When you join them, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. Your new role Reporting to the Infrastructure Solutions manager, this position provides the opportunity to join a highly skilled and motivated IT team responsible for the design and delivery of Modern Workplace solutions. The Infrastructure Solutions team is located within the IT Services sector of the organisation. The team consists of technical subject-matter experts who focus on IT Design and L3 support for projects across the organisation. Embracing and developing the latest technologies, the team provides technical solutions which drive business success. The role requires an in-depth understanding of Microsoft Intune, Microsoft Endpoint Configuration Manager, and Windows 11 security technologies. Proven experience of delivering technical projects is essential, along with the following: What you'll need to succeed Successful candidates will be experienced in the delivery of IT services in large enterprises and be able to demonstrate thorough technical knowledge and understanding in the following areas. Essentials L2/L3 level of experience of Microsoft Intune (iOS/Windows), Microsoft Endpoint Configuration Manager OSD. Deep knowledge of Securing Windows 11 operating systems. Design and implementation of Autopilot. Entra Conditional Access Configuration. PowerShell Scripting. Strong hybrid client configuration & troubleshooting. Desirable: Design and implementation of Windows 365. Windows Hello/Passwordless deployments. Citrix Virtual Apps and Desktop (VDI). Microsoft certification or equivalent experience. What you'll get in return 25 days holiday plus bank holidays Benefits portal Buy and sell holidays Competitive salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Operational Resilience Engineer - Backup, AD, M365 Our client, a leading organisation in its sector, is seeking an Operational Resilience Engineer to support a critical programme of work focused on Backup, Active Directory, and Microsoft 365. This role plays a key part in ensuring the business can respond effectively to cyber incidents, including ransomware scenarios, by strengthening operational resilience and validating recovery plans. You'll be great for this role if you have: Strong background in infrastructure and cyber security with hands-on delivery across both In-depth experience with Active Directory (on-prem and Entra ID), including configuration assessment Proven expertise in backup technologies, recovery processes, and gap analysis Solid understanding of operational resilience and Minimum Viable Company (MVC) planning Experience working across Legacy systems and modern cloud platforms such as Azure and Microsoft 365 This is an initial 6-month contract with strong potential for extension. The role is based in Basingstoke, with 2 days per week on-site. Rates are flexible and open to discussion depending on experience and fit. If you're a hands-on expert ready to drive meaningful resilience improvements, we'd love to hear from you, apply today! The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. Our Diversity & Inclusion Policy actively promotes the principles of equality, diversity and inclusion in all dealings with employees, job applicants, clients, suppliers, and the public. We believe an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for all, and we approach recruitment for our clients with the same perspective. Operational Resilience Engineer - Backup, AD, M365
23/07/2025
Project-based
Operational Resilience Engineer - Backup, AD, M365 Our client, a leading organisation in its sector, is seeking an Operational Resilience Engineer to support a critical programme of work focused on Backup, Active Directory, and Microsoft 365. This role plays a key part in ensuring the business can respond effectively to cyber incidents, including ransomware scenarios, by strengthening operational resilience and validating recovery plans. You'll be great for this role if you have: Strong background in infrastructure and cyber security with hands-on delivery across both In-depth experience with Active Directory (on-prem and Entra ID), including configuration assessment Proven expertise in backup technologies, recovery processes, and gap analysis Solid understanding of operational resilience and Minimum Viable Company (MVC) planning Experience working across Legacy systems and modern cloud platforms such as Azure and Microsoft 365 This is an initial 6-month contract with strong potential for extension. The role is based in Basingstoke, with 2 days per week on-site. Rates are flexible and open to discussion depending on experience and fit. If you're a hands-on expert ready to drive meaningful resilience improvements, we'd love to hear from you, apply today! The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. Our Diversity & Inclusion Policy actively promotes the principles of equality, diversity and inclusion in all dealings with employees, job applicants, clients, suppliers, and the public. We believe an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for all, and we approach recruitment for our clients with the same perspective. Operational Resilience Engineer - Backup, AD, M365