Request Technology - Craig Johnson
Alpharetta, Georgia
Prestigious Enterprise Company is currently seeking an IAM Business Analyst with SailPoint experience. Candidate will support the Identity and Access Management service, which seeks to create a delightful access experience that optimizes usability, accountability, and cyber risk exposure. This role requires a seasoned SailPoint BA that will perform comprehensive discovery and classification of all non-person identities in the IAM roadmap. This involves working with stakeholders in various teams (DevOps, Infrastructure & Operations, App Dev) to identify and assign ownership to non-person accounts. Qualifications: Strong experience in business analysis within the IAM domain. Ability to gather and document requirements from stakeholders and translate business needs into functional specifications or process designs. A solid understanding of IAM fundamentals as they apply to both person and non-person accounts is required. Understanding of what non-person identities are and how they are used. Familiarity with the life cycle of accounts. Hands-on experience with IAM tools, such as SailPoint IIQ and CyberArk. The candidate should know how such tools can be configured to manage account certifications, and reporting for accounts. Ability to run reports or configure access review campaigns in these systems is a plus. Proficiency in analysing access data and identity records. Should be comfortable using spreadsheets, databases, or reporting tools to identify patterns. Attention to detail is crucial. Ability to design clear processes and workflows for identity management (eg, a workflow for requesting non-person accounts.) Excellent documentation skills are required to create policies, procedures, standards, and job aids that will be used by technical and non-technical teams. Excellent communication skills, both written and verbal. This role involves liaison between technical teams and business units the BA must be able to articulate the importance of controls to non-technical stakeholders and relay business priorities to technical implementers. Experience running meetings or workshops to discuss requirements or review findings is important. Strong organizational and time-management skills. The role requires managing multiple initiatives simultaneously. The ideal candidate can prioritize tasks, handle project timelines, and work independently with minimal supervision. Required Skills: While this is not a hands-on engineering role, experience with Scripting or basic programming with Python, Java or PowerShell can help in understanding automation of identity tasks. Knowledge of database queries or reporting tools can assist in pulling together identity data. Exposure to cloud environments (Azure, AWS, Oracle, GCP) and their native identity constructs (like AWS IAM roles, Azure service principals, etc.) is a plus.
04/07/2025
Project-based
Prestigious Enterprise Company is currently seeking an IAM Business Analyst with SailPoint experience. Candidate will support the Identity and Access Management service, which seeks to create a delightful access experience that optimizes usability, accountability, and cyber risk exposure. This role requires a seasoned SailPoint BA that will perform comprehensive discovery and classification of all non-person identities in the IAM roadmap. This involves working with stakeholders in various teams (DevOps, Infrastructure & Operations, App Dev) to identify and assign ownership to non-person accounts. Qualifications: Strong experience in business analysis within the IAM domain. Ability to gather and document requirements from stakeholders and translate business needs into functional specifications or process designs. A solid understanding of IAM fundamentals as they apply to both person and non-person accounts is required. Understanding of what non-person identities are and how they are used. Familiarity with the life cycle of accounts. Hands-on experience with IAM tools, such as SailPoint IIQ and CyberArk. The candidate should know how such tools can be configured to manage account certifications, and reporting for accounts. Ability to run reports or configure access review campaigns in these systems is a plus. Proficiency in analysing access data and identity records. Should be comfortable using spreadsheets, databases, or reporting tools to identify patterns. Attention to detail is crucial. Ability to design clear processes and workflows for identity management (eg, a workflow for requesting non-person accounts.) Excellent documentation skills are required to create policies, procedures, standards, and job aids that will be used by technical and non-technical teams. Excellent communication skills, both written and verbal. This role involves liaison between technical teams and business units the BA must be able to articulate the importance of controls to non-technical stakeholders and relay business priorities to technical implementers. Experience running meetings or workshops to discuss requirements or review findings is important. Strong organizational and time-management skills. The role requires managing multiple initiatives simultaneously. The ideal candidate can prioritize tasks, handle project timelines, and work independently with minimal supervision. Required Skills: While this is not a hands-on engineering role, experience with Scripting or basic programming with Python, Java or PowerShell can help in understanding automation of identity tasks. Knowledge of database queries or reporting tools can assist in pulling together identity data. Exposure to cloud environments (Azure, AWS, Oracle, GCP) and their native identity constructs (like AWS IAM roles, Azure service principals, etc.) is a plus.
NO SPONSORSHIP Service Management - ServiceNow CSDM Models and Mapping What do you do within service mapping? Do you have any experience (manually) creating CSDM models outside of using service mapping? If so, can you elaborate? Are you ok with doing architecture and ServiceNow administration, meaning are you good with not doing architecture only? You will know how to use automation to create maps and models. This job is specifically seeking individuals with the expertise to perform these activities without having service mapping perform the steps. Salary: $127k to $155k plus 15% bonus Location: Chicago, IL 3 days onsite 2 days Remote This is on the infrastructure side of ServiceNow (administration). Service mapping is key. You will be managing the population of ServiceNow configuration management CMDB CSDM model, ServiceNow discovery. ITIL model It infrastructure topology. Manage cloud inventory, IT asset management, change management, incident and problem management, event management. 5 years ITSM workflow development automated discovery and architecture key question is what do you do within service mapping/ Primary Duties and Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Technical Skills: ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required Education and/or Experience: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred Certificates or Licenses: ITIL Certified (Foundation+)
04/07/2025
Full time
NO SPONSORSHIP Service Management - ServiceNow CSDM Models and Mapping What do you do within service mapping? Do you have any experience (manually) creating CSDM models outside of using service mapping? If so, can you elaborate? Are you ok with doing architecture and ServiceNow administration, meaning are you good with not doing architecture only? You will know how to use automation to create maps and models. This job is specifically seeking individuals with the expertise to perform these activities without having service mapping perform the steps. Salary: $127k to $155k plus 15% bonus Location: Chicago, IL 3 days onsite 2 days Remote This is on the infrastructure side of ServiceNow (administration). Service mapping is key. You will be managing the population of ServiceNow configuration management CMDB CSDM model, ServiceNow discovery. ITIL model It infrastructure topology. Manage cloud inventory, IT asset management, change management, incident and problem management, event management. 5 years ITSM workflow development automated discovery and architecture key question is what do you do within service mapping/ Primary Duties and Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Technical Skills: ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required Education and/or Experience: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred Certificates or Licenses: ITIL Certified (Foundation+)
Python programmer with strong technical analysis and Linux SA skills working within large scale production environments including application development and designing tools for storage capacity management. Must have a depth of knowledge of UNIX/Linux, network protocol, strong Scripting skills and ability to write robust, maintainable code OO Perl/Python. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
04/07/2025
Project-based
Python programmer with strong technical analysis and Linux SA skills working within large scale production environments including application development and designing tools for storage capacity management. Must have a depth of knowledge of UNIX/Linux, network protocol, strong Scripting skills and ability to write robust, maintainable code OO Perl/Python. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
Network Support Analyst - Hybrid (Harrogate) - Up to £27,500 The Role: As a Network Support Analyst, you'll play a key part in maintaining network services. You'll troubleshoot issues, support end users, and help ensure the smooth day-to-day operation of IT systems. What We're Looking For: Some experience working in an IT support or infrastructure environment Basic knowledge of networking principles (eg, TCP/IP, DNS, DHCP, VPNs, Firewalls) A proactive approach to problem-solving and a willingness to learn Strong communication and customer service skills Desirable (but not essential): Experience with network monitoring tools or ticketing systems Relevant certifications (eg, CompTIA Network+, Cisco CCNA) Location & Working Pattern: Based in Harrogate with a hybrid working model (2-3 days in the office) Salary & Benefits: Up to £27,500 per annum Flexible hybrid working Ongoing training and career development opportunities Supportive and collaborative team environment
04/07/2025
Full time
Network Support Analyst - Hybrid (Harrogate) - Up to £27,500 The Role: As a Network Support Analyst, you'll play a key part in maintaining network services. You'll troubleshoot issues, support end users, and help ensure the smooth day-to-day operation of IT systems. What We're Looking For: Some experience working in an IT support or infrastructure environment Basic knowledge of networking principles (eg, TCP/IP, DNS, DHCP, VPNs, Firewalls) A proactive approach to problem-solving and a willingness to learn Strong communication and customer service skills Desirable (but not essential): Experience with network monitoring tools or ticketing systems Relevant certifications (eg, CompTIA Network+, Cisco CCNA) Location & Working Pattern: Based in Harrogate with a hybrid working model (2-3 days in the office) Salary & Benefits: Up to £27,500 per annum Flexible hybrid working Ongoing training and career development opportunities Supportive and collaborative team environment
IT Compliance Analyst Salary : £35,000 to £40,000 Location : Birmingham An exciting opportunity has arisen for an IT Compliance Analyst to join a forward-thinking organisation in Birmingham, where your expertise will play a pivotal role in shaping and safeguarding the company's information security landscape. This newly created position offers you the chance to be at the forefront of developing robust compliance measures, working closely with both internal and external audit teams, as well as a diverse range of stakeholders across the business. You will be instrumental in ensuring that all information security controls are not only effective but also fully compliant with industry standards. The role provides a unique platform to collaborate with procurement, business units, and third-party vendors, ensuring comprehensive risk management and continuous improvement of security practices. With a strong emphasis on teamwork, communication, and operational delivery, this is your opportunity to make a meaningful impact within a supportive environment that values knowledge sharing and professional growth. Be part of a newly established function dedicated to enhancing information security measures and evidencing compliance for both the business and its customers, offering you the chance to shape processes from the ground up. Work collaboratively with cross-functional teams including procurement, business units, and third-party vendors to identify, assess, and manage risks while supporting customer audits and responding to complex queries. Enjoy a consultative and inclusive workplace culture that encourages open communication, stakeholder engagement, and ongoing professional development within the field of information security. What you'll do: As an IT Compliance Analyst based in Birmingham, you will immerse yourself in a variety of engaging activities designed to strengthen the organisation's information security posture. Your day-to-day responsibilities will see you reviewing critical documentation related to IT controls while evaluating their effectiveness through rigorous testing. You will develop audit methodologies that set new benchmarks for quality assurance within the business. By designing audit programmes tailored to industry standards such as CIS or ISO27001, you will ensure ongoing compliance across all areas. Taking ownership of both internal and external audits means you'll be at the heart of maintaining regulatory alignment while also assessing third-party suppliers for potential risks. Your collaborative approach will see you working hand-in-hand with procurement teams as well as other business units to uphold cyber security standards throughout the supply chain. Additionally, you'll play a key role in responding to customer due diligence requests by gathering input from various departments. Through these varied tasks, your contribution will be vital in driving continuous improvement initiatives that protect both company assets and client interests. Review existing documentation of IT controls, business processes, policies, procedures, and management reports to ensure their effectiveness and sustainability across the organisation. Evaluate, document, and test both manual and automated controls throughout the IT environment to maintain high standards of operational efficiency. Develop and implement comprehensive audit testing methodologies tailored to evolving industry requirements. Design detailed audit programmes that facilitate ongoing evaluation and validation of IT control effectiveness in line with best practice frameworks. Lead and conduct internal and external Information Security audits according to recognised industry standards such as CIS, SOX, and ISO27001. Assess suppliers' capabilities against applicable requirements by conducting thorough evaluations aligned with organisational policies, standards, and procedures. Conduct Information Security risk assessments for suppliers and vendors to ensure all third-party risks are identified, assessed, and managed effectively. Collaborate with internal stakeholders to ensure that all controls adhere strictly to defined policies, processes, and procedures. Work closely with procurement teams and business units to guarantee supplier compliance with cyber security policies and standards. Lead the completion of customer RFPs and RFIs by coordinating responses across multiple functions including Sales, Product Development, Information Security, and Information Systems. What you bring: To excel as an IT Compliance Analyst in this setting, your background should reflect hands-on experience within audit functions where information security was paramount. Your familiarity with leading governance frameworks like NIST or ISO27001 will enable you to navigate complex regulatory landscapes confidently. You bring not only technical acumen but also outstanding interpersonal abilities-your talent for building relationships ensures smooth collaboration between internal teams and external partners alike. Your attention to detail shines through when documenting findings or preparing reports; meanwhile your organisational skills help you juggle multiple priorities without compromising quality. A consultative mindset allows you to support colleagues while maintaining independence in your assessments. Proven experience working within an audit function focused on information security or IT compliance is essential for success in this role. Comprehensive knowledge of major Information Security frameworks such as NIST, CIS, SOX, Cyber Essentials, ISO27001, PCI-DSS or SOC is required. Demonstrated ability to contribute positively towards fostering an effective Information Security culture that supports audit objectives across diverse teams. Strong relationship-building skills enabling you to establish productive connections with stakeholders from functional teams as well as external auditors on relevant standards. A solid understanding of Information Security controls coupled with practical experience applying them within complex environments is highly desirable. Ability to accurately identify Information Security risks during audits while managing findings in accordance with organisational risk appetite guidelines. Exceptional written and verbal communication skills allowing you to produce clear audit documentation and present findings confidently at all levels. Commitment to excellence reflected through high organisational skills; adept at managing time efficiently while balancing priorities under pressure. Capacity for autonomous work combined with a proactive approach towards driving improvements in processes or control environments. What's next: If you are ready to take on a rewarding challenge where your skills can truly make an impact within information security compliance-this is your moment! Apply today by clicking on the link provided-your next career step awaits! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
04/07/2025
Full time
IT Compliance Analyst Salary : £35,000 to £40,000 Location : Birmingham An exciting opportunity has arisen for an IT Compliance Analyst to join a forward-thinking organisation in Birmingham, where your expertise will play a pivotal role in shaping and safeguarding the company's information security landscape. This newly created position offers you the chance to be at the forefront of developing robust compliance measures, working closely with both internal and external audit teams, as well as a diverse range of stakeholders across the business. You will be instrumental in ensuring that all information security controls are not only effective but also fully compliant with industry standards. The role provides a unique platform to collaborate with procurement, business units, and third-party vendors, ensuring comprehensive risk management and continuous improvement of security practices. With a strong emphasis on teamwork, communication, and operational delivery, this is your opportunity to make a meaningful impact within a supportive environment that values knowledge sharing and professional growth. Be part of a newly established function dedicated to enhancing information security measures and evidencing compliance for both the business and its customers, offering you the chance to shape processes from the ground up. Work collaboratively with cross-functional teams including procurement, business units, and third-party vendors to identify, assess, and manage risks while supporting customer audits and responding to complex queries. Enjoy a consultative and inclusive workplace culture that encourages open communication, stakeholder engagement, and ongoing professional development within the field of information security. What you'll do: As an IT Compliance Analyst based in Birmingham, you will immerse yourself in a variety of engaging activities designed to strengthen the organisation's information security posture. Your day-to-day responsibilities will see you reviewing critical documentation related to IT controls while evaluating their effectiveness through rigorous testing. You will develop audit methodologies that set new benchmarks for quality assurance within the business. By designing audit programmes tailored to industry standards such as CIS or ISO27001, you will ensure ongoing compliance across all areas. Taking ownership of both internal and external audits means you'll be at the heart of maintaining regulatory alignment while also assessing third-party suppliers for potential risks. Your collaborative approach will see you working hand-in-hand with procurement teams as well as other business units to uphold cyber security standards throughout the supply chain. Additionally, you'll play a key role in responding to customer due diligence requests by gathering input from various departments. Through these varied tasks, your contribution will be vital in driving continuous improvement initiatives that protect both company assets and client interests. Review existing documentation of IT controls, business processes, policies, procedures, and management reports to ensure their effectiveness and sustainability across the organisation. Evaluate, document, and test both manual and automated controls throughout the IT environment to maintain high standards of operational efficiency. Develop and implement comprehensive audit testing methodologies tailored to evolving industry requirements. Design detailed audit programmes that facilitate ongoing evaluation and validation of IT control effectiveness in line with best practice frameworks. Lead and conduct internal and external Information Security audits according to recognised industry standards such as CIS, SOX, and ISO27001. Assess suppliers' capabilities against applicable requirements by conducting thorough evaluations aligned with organisational policies, standards, and procedures. Conduct Information Security risk assessments for suppliers and vendors to ensure all third-party risks are identified, assessed, and managed effectively. Collaborate with internal stakeholders to ensure that all controls adhere strictly to defined policies, processes, and procedures. Work closely with procurement teams and business units to guarantee supplier compliance with cyber security policies and standards. Lead the completion of customer RFPs and RFIs by coordinating responses across multiple functions including Sales, Product Development, Information Security, and Information Systems. What you bring: To excel as an IT Compliance Analyst in this setting, your background should reflect hands-on experience within audit functions where information security was paramount. Your familiarity with leading governance frameworks like NIST or ISO27001 will enable you to navigate complex regulatory landscapes confidently. You bring not only technical acumen but also outstanding interpersonal abilities-your talent for building relationships ensures smooth collaboration between internal teams and external partners alike. Your attention to detail shines through when documenting findings or preparing reports; meanwhile your organisational skills help you juggle multiple priorities without compromising quality. A consultative mindset allows you to support colleagues while maintaining independence in your assessments. Proven experience working within an audit function focused on information security or IT compliance is essential for success in this role. Comprehensive knowledge of major Information Security frameworks such as NIST, CIS, SOX, Cyber Essentials, ISO27001, PCI-DSS or SOC is required. Demonstrated ability to contribute positively towards fostering an effective Information Security culture that supports audit objectives across diverse teams. Strong relationship-building skills enabling you to establish productive connections with stakeholders from functional teams as well as external auditors on relevant standards. A solid understanding of Information Security controls coupled with practical experience applying them within complex environments is highly desirable. Ability to accurately identify Information Security risks during audits while managing findings in accordance with organisational risk appetite guidelines. Exceptional written and verbal communication skills allowing you to produce clear audit documentation and present findings confidently at all levels. Commitment to excellence reflected through high organisational skills; adept at managing time efficiently while balancing priorities under pressure. Capacity for autonomous work combined with a proactive approach towards driving improvements in processes or control environments. What's next: If you are ready to take on a rewarding challenge where your skills can truly make an impact within information security compliance-this is your moment! Apply today by clicking on the link provided-your next career step awaits! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Front Office Data & Analytics Application Engineer Location: Houston Sector: Trading, Data Science, Front Office Engineering Our client, a leading player in the global trading landscape, is seeking a Front Office Data & Analytics Application Engineer to join a high-performance team operating at the intersection of software innovation and commercial strategy. This opportunity is to work in a truly dynamic and data-rich environment, partnering directly with traders and research analysts. The role offers the chance to build cutting-edge applications in Real Time, underpinned by modern cloud technologies and sophisticated data engineering practices. The successful candidate will be a key contributor to the design and delivery of mission-critical analytics tools, components, and platforms. Core Responsibilities: Design and engineer microservices, frameworks, and applications tailored for the Front Office. Build robust cloud-native big data platforms and analytics pipelines. Develop and maintain time-sensitive data integration flows (ETL/ELT). Contribute to global infrastructure and shared services with a focus on scalability and performance. Apply software craftsmanship, domain-driven design, and agile delivery principles. Solve complex business problems with elegant and efficient technical solutions. Required Experience and Skills: 5+ years of software engineering experience in a data-driven environment. Proficiency in Java, React and Python with a strong foundation in object-oriented programming. Demonstrated expertise in test-driven development and modern SDLC practices. Solid experience with cloud ecosystems; AWS knowledge (S3, Redshift, Glue, Lambda) highly advantageous. Experience building Front End micro-apps or micro-views is a welcome asset. Bachelor's degree in Computer Science or a related technical discipline.
04/07/2025
Full time
Front Office Data & Analytics Application Engineer Location: Houston Sector: Trading, Data Science, Front Office Engineering Our client, a leading player in the global trading landscape, is seeking a Front Office Data & Analytics Application Engineer to join a high-performance team operating at the intersection of software innovation and commercial strategy. This opportunity is to work in a truly dynamic and data-rich environment, partnering directly with traders and research analysts. The role offers the chance to build cutting-edge applications in Real Time, underpinned by modern cloud technologies and sophisticated data engineering practices. The successful candidate will be a key contributor to the design and delivery of mission-critical analytics tools, components, and platforms. Core Responsibilities: Design and engineer microservices, frameworks, and applications tailored for the Front Office. Build robust cloud-native big data platforms and analytics pipelines. Develop and maintain time-sensitive data integration flows (ETL/ELT). Contribute to global infrastructure and shared services with a focus on scalability and performance. Apply software craftsmanship, domain-driven design, and agile delivery principles. Solve complex business problems with elegant and efficient technical solutions. Required Experience and Skills: 5+ years of software engineering experience in a data-driven environment. Proficiency in Java, React and Python with a strong foundation in object-oriented programming. Demonstrated expertise in test-driven development and modern SDLC practices. Solid experience with cloud ecosystems; AWS knowledge (S3, Redshift, Glue, Lambda) highly advantageous. Experience building Front End micro-apps or micro-views is a welcome asset. Bachelor's degree in Computer Science or a related technical discipline.
Cyber Threat Intelligence Analyst Akkodis are currently working in partnership with a leading service provider to recruit a Cyber Threat Intelligence Analyst to join a leading Cyber Defence Team and play a pivotal role in providing actionable technical intelligence to detection engineers, threat hunters and security operations. This role offers a highly competitive salary and the opportunity for remote working. The Role As a Cyber Threat Intelligence Analyst you will support the rest of the Cyber Defence engineering team in regard to the roadmap and what to focus on. You will share Intel to help them understand what's emerging as well as what advanced persistent threat actors are leveraging to compromise systems. You will work directly across all areas of Cyber Defence to produce bespoke and technical intelligence across Tactical, Strategic, and Operational intelligence. The Responsibilities Conduct in-depth analysis of threat groups, their capabilities, motivations, and tactics A strong understanding of threats posed Articulate complex concepts to various stakeholders across the business. Knowledge of tactics, techniques and procedures (TTPs) that involve cloud technology. Proficiency in relevant cyber threat intelligence tools and technologies. Self-motivated with strong problem-solving and critical thinking skills A strong attention to detail including being able to find new and emerging threats/malware that impact systems and technology. Consume new threat reports, extracting relevant and actionable intelligence including TTPs and behavioural indicators. Working closely with detection engineers and threat hunters to build bespoke detections to detect novel TTPs based on intelligence. Develop comprehensive threat intelligence reports detailing your findings, risk assessments, and recommended mitigation strategies. Monitor and gather threat intelligence from open sources, dark web forums, industry feeds, and other relevant data sources. The Requirements Strong analytical skills and attention for detail. Strong automation and Scripting skills. Strong stakeholder management skill set with a proven ability to get things done. High technical aptitude and a deep understanding of the current cyber threat landscapes including what threats are relevant to the business. Good public speaking and presentation skills. Subject matter expert in technical threat intelligence. If you are looking for an exciting new challenge to play a pivotal part in a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
04/07/2025
Full time
Cyber Threat Intelligence Analyst Akkodis are currently working in partnership with a leading service provider to recruit a Cyber Threat Intelligence Analyst to join a leading Cyber Defence Team and play a pivotal role in providing actionable technical intelligence to detection engineers, threat hunters and security operations. This role offers a highly competitive salary and the opportunity for remote working. The Role As a Cyber Threat Intelligence Analyst you will support the rest of the Cyber Defence engineering team in regard to the roadmap and what to focus on. You will share Intel to help them understand what's emerging as well as what advanced persistent threat actors are leveraging to compromise systems. You will work directly across all areas of Cyber Defence to produce bespoke and technical intelligence across Tactical, Strategic, and Operational intelligence. The Responsibilities Conduct in-depth analysis of threat groups, their capabilities, motivations, and tactics A strong understanding of threats posed Articulate complex concepts to various stakeholders across the business. Knowledge of tactics, techniques and procedures (TTPs) that involve cloud technology. Proficiency in relevant cyber threat intelligence tools and technologies. Self-motivated with strong problem-solving and critical thinking skills A strong attention to detail including being able to find new and emerging threats/malware that impact systems and technology. Consume new threat reports, extracting relevant and actionable intelligence including TTPs and behavioural indicators. Working closely with detection engineers and threat hunters to build bespoke detections to detect novel TTPs based on intelligence. Develop comprehensive threat intelligence reports detailing your findings, risk assessments, and recommended mitigation strategies. Monitor and gather threat intelligence from open sources, dark web forums, industry feeds, and other relevant data sources. The Requirements Strong analytical skills and attention for detail. Strong automation and Scripting skills. Strong stakeholder management skill set with a proven ability to get things done. High technical aptitude and a deep understanding of the current cyber threat landscapes including what threats are relevant to the business. Good public speaking and presentation skills. Subject matter expert in technical threat intelligence. If you are looking for an exciting new challenge to play a pivotal part in a leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Boss Professional Services
Kingston Upon Thames, Surrey
Azure Cloud Monitoring & Data Analyst: Our client is a market leading SaaS provider who due to sustained growth are seeking an Azure Cloud Monitoring & Data Analyst to join their team of technical specialists. Your main duties include: To manage and monitor the Azure-based SaaS solution in order to ensure system reliability. To detect any issues in Real Time and escalate to appropriate teams To follow up and ensure identified issues are resolved appropriately. To use data to build historical trend analysis. Monitoring and Incident reporting/management Data Analysis and reporting Build Automation into the process and look for continuous improvement For the role of Azure Cloud Monitoring and Data Analyst you will possess: 3+ years' experience in cloud monitoring, data analysis, or DevOps support. Strong knowledge of Microsoft Azure services (App Service, SQL Database, Blob Storage, Azure Monitor, Application Insights, Log Analytics). Previous experience of setting up automated alerts, managing dashboards, and generating reports. Proficiency in KQL (Kusto Query Language) for log analysis. Experience with automation Scripting (PowerShell, Python, or Azure Functions). As an experienced Azure Cloud Monitoring and Data Analyst you will have: Strong analytical mindset and ability to translate data into actionable insights. Excellent problem-solving skills and ability to work independently. Proactive approach with a desire to own and continually improve processes.
04/07/2025
Full time
Azure Cloud Monitoring & Data Analyst: Our client is a market leading SaaS provider who due to sustained growth are seeking an Azure Cloud Monitoring & Data Analyst to join their team of technical specialists. Your main duties include: To manage and monitor the Azure-based SaaS solution in order to ensure system reliability. To detect any issues in Real Time and escalate to appropriate teams To follow up and ensure identified issues are resolved appropriately. To use data to build historical trend analysis. Monitoring and Incident reporting/management Data Analysis and reporting Build Automation into the process and look for continuous improvement For the role of Azure Cloud Monitoring and Data Analyst you will possess: 3+ years' experience in cloud monitoring, data analysis, or DevOps support. Strong knowledge of Microsoft Azure services (App Service, SQL Database, Blob Storage, Azure Monitor, Application Insights, Log Analytics). Previous experience of setting up automated alerts, managing dashboards, and generating reports. Proficiency in KQL (Kusto Query Language) for log analysis. Experience with automation Scripting (PowerShell, Python, or Azure Functions). As an experienced Azure Cloud Monitoring and Data Analyst you will have: Strong analytical mindset and ability to translate data into actionable insights. Excellent problem-solving skills and ability to work independently. Proactive approach with a desire to own and continually improve processes.
New Jersey Department of Children and Families
New Brunswick, New Jersey
The Department of Children and Families (DCF), Office of Training and Professional Development (OTPD), seeks a qualified candidate for an Analyst Trainee position. This position will report in-person to the Office of Training and Professional Development in New Brunswick, NJ and may be eligible to work remotely for up to two (2) days in a calendar week. Under the direction of a supervisor in a state department or agency, as a trainee and productive worker, receives on the job training in analytic practices/procedures and application and research and preparation of reports, completes assignments which will provide practical analyst experience and/or learns to review and analyze financial reports; does other related work. The OTPD leads training and professional development initiatives for all DCF Divisions and Offices with a large focus on the child welfare workforce. OTPD is implementing strategic priorities that will be responsive to DCF's changing landscape and needs. Experience in the study of work methods/processes related to instructional technologies, analysis of data from a variety of sources, design and preparation of Learning Management Systems (LMS)/programs, operation of Moodle LMS and expertise in Microsoft Excel is preferred. This position also requires knowledge and understanding of DCF's strategic plan and a commitment to learning, growth, leadership, and self-reflection. The candidate selected for this position will also demonstrate OTPD's values with a strong ability to forge collaborations and partnerships that model a strong community built on teamwork, respect, equity and integrity. REQUIREMENTS NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Four (4) years of professional experience relevant to the position. NOTE: Please refer to the Advancement section located at the bottom of this title specification for a comprehensive list of approved journeyman titles connected to this trainee title. Experience must be related to the journeyman title associated with the position. OR Possession of a Bachelor's degree from an accredited college or university. NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions. ADVANCEMENT: Appointees who successfully complete the 12-month training period will be eligible for advancement to the title Administrative Analyst 1 in accordance with Civil Service Commission procedures. The inability of an employee in a trainee title to attain a level of performance warranting advancement shall be considered cause for separation. RESUME NOTE: Eligibility determinations will be based upon information presented on the resume only. Applicants who possess a degree from a college or university outside the United States must provide an evaluation of one's transcripts from a recognized evaluation service at the time of submission by the above closing date. Failure to do so may result in your ineligibility. STARTING SALARY: $49,738.97 6 MONTH INCREASE SALARY: $51,987.70 SPECIAL NOTE: After successful completion of the 12-month training period, appointees will be eligible for advancement to the journeyman title of Administrative Analyst 1, with a starting salary of $56,828.70. EMPLOYEE BENEFITS: The Department of Children and Families provides many employee benefits, including but not limited to: Alternative Workweek Program* Deferred Compensation Health, Dental and Life Insurance Flexible and Health Spending Accounts Pension Telework* Public Service Loan Forgiveness Benefit Leave (Vacation, Sick, Administrative Leave) 13 Paid Holidays *Pursuant to Department policy, procedures and/or guidelines. TO APPLY: You must submit a cover letter and resume as a single PDF document, saving the file by your Last Name, First Name. Please indicate in your cover letter the Posting # and where you found this job opportunity. Send the file to: (see below) LICENSE: Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. PUBLIC SERVICE LOAN FORGIVENESS: As a prospective employee of the State of New Jersey, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website VETERANS PREFERENCE : Are you a veteran? If so, proof of your NJ Veterans Preference is required at application. Please provide a copy of your New Jersey Civil Service Commission NOTIFICATION OF VETERANS STATUS along with your cover letter and resume. For information on how to apply for Veterans Preference in the State of NJ, please visit the Civil Service Commission's website SAME APPLICANTS : If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their Website RESIDENCY LAW : Effective 9/1/11, NJ PL 70 (NJ First Act), requires all State employees to reside in New Jersey, unless exempted under the law, or current employees who live out-of-state and do not have a break-in service of more than 7 calendar days, as they are grandfathered. New employees or current employees who were not grandfathered and who live out-of-state have one year after the date of employment to relocate their residence to New Jersey or request an exemption. Current employees who reside in NJ must retain NJ residency, unless he/she obtains an exemption. Employees who fail to meet the residency requirements or obtain an exemption will be removed from employment. The Department of Children and Families is an Equal Employment Opportunity Employer and is committed to fostering a respectful and inclusive work environment which reflects the diversity of the state we serve.
04/07/2025
Full time
The Department of Children and Families (DCF), Office of Training and Professional Development (OTPD), seeks a qualified candidate for an Analyst Trainee position. This position will report in-person to the Office of Training and Professional Development in New Brunswick, NJ and may be eligible to work remotely for up to two (2) days in a calendar week. Under the direction of a supervisor in a state department or agency, as a trainee and productive worker, receives on the job training in analytic practices/procedures and application and research and preparation of reports, completes assignments which will provide practical analyst experience and/or learns to review and analyze financial reports; does other related work. The OTPD leads training and professional development initiatives for all DCF Divisions and Offices with a large focus on the child welfare workforce. OTPD is implementing strategic priorities that will be responsive to DCF's changing landscape and needs. Experience in the study of work methods/processes related to instructional technologies, analysis of data from a variety of sources, design and preparation of Learning Management Systems (LMS)/programs, operation of Moodle LMS and expertise in Microsoft Excel is preferred. This position also requires knowledge and understanding of DCF's strategic plan and a commitment to learning, growth, leadership, and self-reflection. The candidate selected for this position will also demonstrate OTPD's values with a strong ability to forge collaborations and partnerships that model a strong community built on teamwork, respect, equity and integrity. REQUIREMENTS NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Four (4) years of professional experience relevant to the position. NOTE: Please refer to the Advancement section located at the bottom of this title specification for a comprehensive list of approved journeyman titles connected to this trainee title. Experience must be related to the journeyman title associated with the position. OR Possession of a Bachelor's degree from an accredited college or university. NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions. ADVANCEMENT: Appointees who successfully complete the 12-month training period will be eligible for advancement to the title Administrative Analyst 1 in accordance with Civil Service Commission procedures. The inability of an employee in a trainee title to attain a level of performance warranting advancement shall be considered cause for separation. RESUME NOTE: Eligibility determinations will be based upon information presented on the resume only. Applicants who possess a degree from a college or university outside the United States must provide an evaluation of one's transcripts from a recognized evaluation service at the time of submission by the above closing date. Failure to do so may result in your ineligibility. STARTING SALARY: $49,738.97 6 MONTH INCREASE SALARY: $51,987.70 SPECIAL NOTE: After successful completion of the 12-month training period, appointees will be eligible for advancement to the journeyman title of Administrative Analyst 1, with a starting salary of $56,828.70. EMPLOYEE BENEFITS: The Department of Children and Families provides many employee benefits, including but not limited to: Alternative Workweek Program* Deferred Compensation Health, Dental and Life Insurance Flexible and Health Spending Accounts Pension Telework* Public Service Loan Forgiveness Benefit Leave (Vacation, Sick, Administrative Leave) 13 Paid Holidays *Pursuant to Department policy, procedures and/or guidelines. TO APPLY: You must submit a cover letter and resume as a single PDF document, saving the file by your Last Name, First Name. Please indicate in your cover letter the Posting # and where you found this job opportunity. Send the file to: (see below) LICENSE: Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. PUBLIC SERVICE LOAN FORGIVENESS: As a prospective employee of the State of New Jersey, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website VETERANS PREFERENCE : Are you a veteran? If so, proof of your NJ Veterans Preference is required at application. Please provide a copy of your New Jersey Civil Service Commission NOTIFICATION OF VETERANS STATUS along with your cover letter and resume. For information on how to apply for Veterans Preference in the State of NJ, please visit the Civil Service Commission's website SAME APPLICANTS : If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their Website RESIDENCY LAW : Effective 9/1/11, NJ PL 70 (NJ First Act), requires all State employees to reside in New Jersey, unless exempted under the law, or current employees who live out-of-state and do not have a break-in service of more than 7 calendar days, as they are grandfathered. New employees or current employees who were not grandfathered and who live out-of-state have one year after the date of employment to relocate their residence to New Jersey or request an exemption. Current employees who reside in NJ must retain NJ residency, unless he/she obtains an exemption. Employees who fail to meet the residency requirements or obtain an exemption will be removed from employment. The Department of Children and Families is an Equal Employment Opportunity Employer and is committed to fostering a respectful and inclusive work environment which reflects the diversity of the state we serve.
Red - The Global SAP Solutions Provider
United, Pennsylvania
Position Summary The SAP Center of Excellence (COE) Analyst is a highly experienced, hands-on cross-functional professional responsible for providing guidance and delivery of key SAP initiatives and support, including optimized, standardized, and harmonized SAP functionality solutions aligned to business processes and strategic goals. The SAP COE Analyst will ideally have extensive knowledge and applied experience in several SAP application areas, with in-depth experience in PP, MM, and ePPDS. This role requires collaboration within and across departments to ensure the SAP functionality and platform are optimally leveraged in business operations. Primary Responsibilities/Essential Functions * Partner with business stakeholders, IT leadership, and SAP partners to identify opportunities for system enhancements and new implementations, driving an optimization and improvement mindset. * Define and deliver SAP solutions that effectively and efficiently support business objectives with a focus on standard functionality where possible. * Ensure solutions promote system stability and sustainability. * Design and/or ensure SAP solutions align with industry best practices and are scalable for future growth, while identifying and mitigating risks to SAP, including performance issues. * Assist in effectively running and maintaining the overall SAP solution through a holistic lens on design integrity, incident support, root cause analysis, maximizing use of available SAP functionality, and limiting complexity where possible. * Support building a high-performing, future-ready world-class organization by providing process, functional, and/or technical guidance to SAP COE team, project teams, users, and key business stakeholders, through successful delivery of initiatives, by promoting adoption of new SAP technologies (including cloud integration, process optimization, and digital transformation efforts), and effective and efficient resolution of SAP functionality incidents. * Stay current with new SAP technologies and innovations, recommending and implementing appropriate advancements. Keep current on SAP and related third-party software and enterprise architecture trends. * Must be willing to learn and take on new areas of SAP functionality where currently unfamiliar. Basic Qualifications Education and Qualifications: * Bachelor's degree in Information Technology, Computer Science, Business, a related field, or equivalent experience. * Demonstrated 5+ years S/4HANA hands-on cross-functional SDLC experience in complex mid-to-large global companies - including implementations, upgrades, enhancements, and support responsibilities. * Solution design experience required. * Experience with Agile and Waterfall project management methodologies. * Familiarity with ITIL methodologies desirable. * End-user training experience desirable. Interpersonal Skills: * Collaboratively develop, maintain, and strengthen positive partnerships within and beyond the immediate team, and adapt as well as facilitate adaptation to drive forward progress. * Demonstrated ability to know the audience, communicate and work with all levels of the business, and follow through on details. * Effectively and efficiently gather and communicate accurate and relevant information to support recommendations and decision-making that drive value. * Strong problem-solving skills and ability to work independently and within a team. * Holds self and others accountable to deliver commitments and responsibilities. * Strong organization, written, verbal, and active listening communication skills. Technical Skills * 3+ years SAP S/4HANA PP and ePPDS experience required. * Cross-functional knowledge of other SAP S/4HANA modules is highly preferred. * Variant Config experience is highly preferred. * 3+ years Fiori experience preferred. * 3+ years BTP experience preferred. * A variety of interface experience (especially MES/CIF/BTP) is desirable.
03/07/2025
Full time
Position Summary The SAP Center of Excellence (COE) Analyst is a highly experienced, hands-on cross-functional professional responsible for providing guidance and delivery of key SAP initiatives and support, including optimized, standardized, and harmonized SAP functionality solutions aligned to business processes and strategic goals. The SAP COE Analyst will ideally have extensive knowledge and applied experience in several SAP application areas, with in-depth experience in PP, MM, and ePPDS. This role requires collaboration within and across departments to ensure the SAP functionality and platform are optimally leveraged in business operations. Primary Responsibilities/Essential Functions * Partner with business stakeholders, IT leadership, and SAP partners to identify opportunities for system enhancements and new implementations, driving an optimization and improvement mindset. * Define and deliver SAP solutions that effectively and efficiently support business objectives with a focus on standard functionality where possible. * Ensure solutions promote system stability and sustainability. * Design and/or ensure SAP solutions align with industry best practices and are scalable for future growth, while identifying and mitigating risks to SAP, including performance issues. * Assist in effectively running and maintaining the overall SAP solution through a holistic lens on design integrity, incident support, root cause analysis, maximizing use of available SAP functionality, and limiting complexity where possible. * Support building a high-performing, future-ready world-class organization by providing process, functional, and/or technical guidance to SAP COE team, project teams, users, and key business stakeholders, through successful delivery of initiatives, by promoting adoption of new SAP technologies (including cloud integration, process optimization, and digital transformation efforts), and effective and efficient resolution of SAP functionality incidents. * Stay current with new SAP technologies and innovations, recommending and implementing appropriate advancements. Keep current on SAP and related third-party software and enterprise architecture trends. * Must be willing to learn and take on new areas of SAP functionality where currently unfamiliar. Basic Qualifications Education and Qualifications: * Bachelor's degree in Information Technology, Computer Science, Business, a related field, or equivalent experience. * Demonstrated 5+ years S/4HANA hands-on cross-functional SDLC experience in complex mid-to-large global companies - including implementations, upgrades, enhancements, and support responsibilities. * Solution design experience required. * Experience with Agile and Waterfall project management methodologies. * Familiarity with ITIL methodologies desirable. * End-user training experience desirable. Interpersonal Skills: * Collaboratively develop, maintain, and strengthen positive partnerships within and beyond the immediate team, and adapt as well as facilitate adaptation to drive forward progress. * Demonstrated ability to know the audience, communicate and work with all levels of the business, and follow through on details. * Effectively and efficiently gather and communicate accurate and relevant information to support recommendations and decision-making that drive value. * Strong problem-solving skills and ability to work independently and within a team. * Holds self and others accountable to deliver commitments and responsibilities. * Strong organization, written, verbal, and active listening communication skills. Technical Skills * 3+ years SAP S/4HANA PP and ePPDS experience required. * Cross-functional knowledge of other SAP S/4HANA modules is highly preferred. * Variant Config experience is highly preferred. * 3+ years Fiori experience preferred. * 3+ years BTP experience preferred. * A variety of interface experience (especially MES/CIF/BTP) is desirable.
Job Title: IT Helpdesk Support Location: Schipol, Amsterdam Salary/Rate: €300 per day Start Date: July '25 Job Type: 6 Month Contract Company Introduction Our client are a global telecoms company, they are industry leaders in coverage broadband, mobile communications and video technology. Job Responsibilities/Objectives * This position supports the day to day running of the company's Digital Workplace and the implementation of new IT systems and policies for end-users in the clients entities. * Serve as the first point of contact for customers seeking technical assistance, responding to queries via chat, email, or phone and face to face interactions * Perform remote troubleshooting through diagnostic techniques * Determine the best solution based on the issue and details provided by customers * Walk the customer through the problem-solving process * Direct unresolved issues to the next level of support personnel * Provide accurate information on IT products or services * Record events and problems and their resolution in the ticketing system * Follow-up and update customer status and information * Pass on any feedback or suggestions by customers to the appropriate internal team * Run reports to analyse common complaints and problems, identify and suggest possible improvements on procedures * Training other staff members on troubleshooting and diagnosing problems * Executive Support Required Skills/Experience The ideal candidate will have the following: * Previous experience of working in an IT support role * Previous experience within a customer service role * Sound understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems * Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems * Excellent IT skills and computer literacy * Excellent organisational and collaboration skills * Outstanding written and verbal communication skills * Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field * Strong interpersonal skills and ability to effectively communicate with users across the organisation * Excellent team player * Knowledge of Microsoft Products, including but not exclusive to Intune (Windows/MAC/iOS/Android), Teams, Office 365, OneDrive, SharePoint Online, Exchange Online, MAM, MDM, AutoPilot, Defender. * Skilled in Microsoft Products, including a combination of, but not exclusive to, Intune (Windows/MAC/iOS/Android), Teams, Office 365, OneDrive, SharePoint Online, Exchange Online, MAM, MDM, AutoPilot, Defender. * Knowledge/Experience of BMC Software USMS Ticketing platform * Knowledge/Experience of Microsoft Teams Room (MTR) hardware, configuring and supporting * Skills of Microsoft Teams Room (MTR) hardware, configuring and supporting * Knowledge of Toshiba hardware for Printing, troubleshooting, configuring and supporting. * Knowledge of Kiteworks, Workspace One, Bitlocker, Active Roles, Azure MFA If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
03/07/2025
Project-based
Job Title: IT Helpdesk Support Location: Schipol, Amsterdam Salary/Rate: €300 per day Start Date: July '25 Job Type: 6 Month Contract Company Introduction Our client are a global telecoms company, they are industry leaders in coverage broadband, mobile communications and video technology. Job Responsibilities/Objectives * This position supports the day to day running of the company's Digital Workplace and the implementation of new IT systems and policies for end-users in the clients entities. * Serve as the first point of contact for customers seeking technical assistance, responding to queries via chat, email, or phone and face to face interactions * Perform remote troubleshooting through diagnostic techniques * Determine the best solution based on the issue and details provided by customers * Walk the customer through the problem-solving process * Direct unresolved issues to the next level of support personnel * Provide accurate information on IT products or services * Record events and problems and their resolution in the ticketing system * Follow-up and update customer status and information * Pass on any feedback or suggestions by customers to the appropriate internal team * Run reports to analyse common complaints and problems, identify and suggest possible improvements on procedures * Training other staff members on troubleshooting and diagnosing problems * Executive Support Required Skills/Experience The ideal candidate will have the following: * Previous experience of working in an IT support role * Previous experience within a customer service role * Sound understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems * Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems * Excellent IT skills and computer literacy * Excellent organisational and collaboration skills * Outstanding written and verbal communication skills * Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field * Strong interpersonal skills and ability to effectively communicate with users across the organisation * Excellent team player * Knowledge of Microsoft Products, including but not exclusive to Intune (Windows/MAC/iOS/Android), Teams, Office 365, OneDrive, SharePoint Online, Exchange Online, MAM, MDM, AutoPilot, Defender. * Skilled in Microsoft Products, including a combination of, but not exclusive to, Intune (Windows/MAC/iOS/Android), Teams, Office 365, OneDrive, SharePoint Online, Exchange Online, MAM, MDM, AutoPilot, Defender. * Knowledge/Experience of BMC Software USMS Ticketing platform * Knowledge/Experience of Microsoft Teams Room (MTR) hardware, configuring and supporting * Skills of Microsoft Teams Room (MTR) hardware, configuring and supporting * Knowledge of Toshiba hardware for Printing, troubleshooting, configuring and supporting. * Knowledge of Kiteworks, Workspace One, Bitlocker, Active Roles, Azure MFA If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Integrations Developer - Mulesoft | Hybrid - Hull Area | Up to £40,000 + £5k Bonus Shape the future of in-house integration for a growing tech team Are you a budding Mulesoft Developer with a year or two under your belt, ready to take that next step and have a bigger impact? We're looking for an Integrations Developer to help bring integration work in-house for a leading UK-based organisation in the middle of an exciting period of investment and transformation. Joining a tight-knit development team, you'll be working closely with a seasoned Mulesoft specialist (and your future partner-in-crime), designing and building APIs and integrations using the Mulesoft Anypoint platform . With all integration work previously outsourced, this is a rare chance to have a genuine say in how things are done as the internal capability grows. You'll be collaborating directly with teams across the business, so top-tier communication skills are a must. Location : 1-2 days a week near Hull (relocation package available) Salary : Up to £40,000 DOE + £5,000 Bonus Growth : Big career development potential as the team expands What you'll be doing Designing and building new integrations, services, and APIs Maintaining and supporting existing systems, with a focus on scalability and best practice Collaborating with Product Owners, BAs and Test Analysts to deliver new features Creating and maintaining technical documentation and API contracts What we're looking for 1-2 years of hands-on Mulesoft Anypoint experience Strong understanding of API-led connectivity, RAML/OpenAPI, and RESTful APIs Familiarity with tools like Postman, Git, CloudHub, Runtime Manager and DataWeave A proactive communicator who enjoys working across technical and non-technical teams Nice-to-haves Experience with OAuth, JWT, SAML or other authentication protocols Exposure to AWS services, monitoring tools like DataDog, or web tech like PHP/TypeScript Retail industry experience or understanding of retail workflows Why join? You'll be part of a company investing heavily in tech and infrastructure (think £120m+), with UK expansion and global ambitions already underway. It's a collaborative, open environment where your voice matters, and your skills will grow alongside the business. Interested in a role where you'll actually shape the integration function from the ground up? Hit apply or drop us a message for a confidential chat. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/07/2025
Full time
Integrations Developer - Mulesoft | Hybrid - Hull Area | Up to £40,000 + £5k Bonus Shape the future of in-house integration for a growing tech team Are you a budding Mulesoft Developer with a year or two under your belt, ready to take that next step and have a bigger impact? We're looking for an Integrations Developer to help bring integration work in-house for a leading UK-based organisation in the middle of an exciting period of investment and transformation. Joining a tight-knit development team, you'll be working closely with a seasoned Mulesoft specialist (and your future partner-in-crime), designing and building APIs and integrations using the Mulesoft Anypoint platform . With all integration work previously outsourced, this is a rare chance to have a genuine say in how things are done as the internal capability grows. You'll be collaborating directly with teams across the business, so top-tier communication skills are a must. Location : 1-2 days a week near Hull (relocation package available) Salary : Up to £40,000 DOE + £5,000 Bonus Growth : Big career development potential as the team expands What you'll be doing Designing and building new integrations, services, and APIs Maintaining and supporting existing systems, with a focus on scalability and best practice Collaborating with Product Owners, BAs and Test Analysts to deliver new features Creating and maintaining technical documentation and API contracts What we're looking for 1-2 years of hands-on Mulesoft Anypoint experience Strong understanding of API-led connectivity, RAML/OpenAPI, and RESTful APIs Familiarity with tools like Postman, Git, CloudHub, Runtime Manager and DataWeave A proactive communicator who enjoys working across technical and non-technical teams Nice-to-haves Experience with OAuth, JWT, SAML or other authentication protocols Exposure to AWS services, monitoring tools like DataDog, or web tech like PHP/TypeScript Retail industry experience or understanding of retail workflows Why join? You'll be part of a company investing heavily in tech and infrastructure (think £120m+), with UK expansion and global ambitions already underway. It's a collaborative, open environment where your voice matters, and your skills will grow alongside the business. Interested in a role where you'll actually shape the integration function from the ground up? Hit apply or drop us a message for a confidential chat. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We're seeking a Senior Analyst Programmer to help lead our development team and modernise our Legacy systems. Working alongside the current Development Manager, you'll support the transition to scalable, API-driven platforms and play a key role in shaping our future technology stack. This is a hands-on role combining leadership, architecture, and delivery. You'll collaborate with internal stakeholders, mentor developers, and guide the design and implementation of robust software solutions that meet business needs. Key Responsibilities Lead and support a small team of developers Modernise Legacy applications into web-based solutions Develop integrations using APIs and modern technologies Manage the full software development life cycle Promote best practices in coding, testing, and performance Work closely with stakeholders to translate requirements Requirements Proven experience in software development and team leadership Strong background in modernising Legacy systems Familiarity with Progress OpenEdge or similar platforms Knowledge of web technologies, APIs, and Agile methodologies Excellent communication and problem-solving skills
03/07/2025
Full time
We're seeking a Senior Analyst Programmer to help lead our development team and modernise our Legacy systems. Working alongside the current Development Manager, you'll support the transition to scalable, API-driven platforms and play a key role in shaping our future technology stack. This is a hands-on role combining leadership, architecture, and delivery. You'll collaborate with internal stakeholders, mentor developers, and guide the design and implementation of robust software solutions that meet business needs. Key Responsibilities Lead and support a small team of developers Modernise Legacy applications into web-based solutions Develop integrations using APIs and modern technologies Manage the full software development life cycle Promote best practices in coding, testing, and performance Work closely with stakeholders to translate requirements Requirements Proven experience in software development and team leadership Strong background in modernising Legacy systems Familiarity with Progress OpenEdge or similar platforms Knowledge of web technologies, APIs, and Agile methodologies Excellent communication and problem-solving skills
JD Edwards Applications Analyst - Projects (6-Month FTC) Leicestershire £70,000 per annum (pro rata) 6-Month Fixed Term 3 days a week in the office Are you someone who knows JD Edwards inside out and loves turning business challenges into smart, practical solutions? If that sounds like you, we've got a great opportunity to join a fantastic team on a 6-month fixed-term contract, focused on delivering key projects that really make a difference. In this role, you'll be working closely with teams across the business,finance, IT, operations, and more, to understand their needs and bring them to life through the JDE system. You'll be hands-on with configuration, leading testing, writing clear specs, and making sure everything runs smoothly from start to finish. You'll also play a key part in training users and helping them get the most out of the system. We're looking for someone who's confident in at least one JDE module and has a good grasp of others. You'll need to be a great communicator, comfortable working with stakeholders at all levels, and someone who takes real pride in delivering quality work. If you're organised, proactive, and enjoy solving problems, you'll fit right in. You'll be based at our Leicestershire Head Office just 3 days a week, with flexibility to work remotely the rest of the time. And if you're not currently local to the Leicester area, that's not a problem, we're open to people relocating and happy to support the right candidate in making that move. It's a bonus if you've worked in Legacy or heavily customised JDE environments, or if you've got experience with tools like BI Publisher or Transform. And if you're familiar with Agile or Waterfall project methods, even better. This is a chance to join a supportive, collaborative team where your work will have a real impact. If you're ready for your next challenge and want to be part of something meaningful, we'd love to hear from you. Please email (see below) for more details. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/07/2025
JD Edwards Applications Analyst - Projects (6-Month FTC) Leicestershire £70,000 per annum (pro rata) 6-Month Fixed Term 3 days a week in the office Are you someone who knows JD Edwards inside out and loves turning business challenges into smart, practical solutions? If that sounds like you, we've got a great opportunity to join a fantastic team on a 6-month fixed-term contract, focused on delivering key projects that really make a difference. In this role, you'll be working closely with teams across the business,finance, IT, operations, and more, to understand their needs and bring them to life through the JDE system. You'll be hands-on with configuration, leading testing, writing clear specs, and making sure everything runs smoothly from start to finish. You'll also play a key part in training users and helping them get the most out of the system. We're looking for someone who's confident in at least one JDE module and has a good grasp of others. You'll need to be a great communicator, comfortable working with stakeholders at all levels, and someone who takes real pride in delivering quality work. If you're organised, proactive, and enjoy solving problems, you'll fit right in. You'll be based at our Leicestershire Head Office just 3 days a week, with flexibility to work remotely the rest of the time. And if you're not currently local to the Leicester area, that's not a problem, we're open to people relocating and happy to support the right candidate in making that move. It's a bonus if you've worked in Legacy or heavily customised JDE environments, or if you've got experience with tools like BI Publisher or Transform. And if you're familiar with Agile or Waterfall project methods, even better. This is a chance to join a supportive, collaborative team where your work will have a real impact. If you're ready for your next challenge and want to be part of something meaningful, we'd love to hear from you. Please email (see below) for more details. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
SAP Basis Administrator - 3-Month Contract | Watford Are you an experienced SAP Basis Administrator looking for your next challenge? A leading organisation is seeking a skilled professional to maintain, support, and optimise its SAP systems landscape. Your Role: As a SAP Basis Administrator , you'll play a crucial role in ensuring the stability, efficiency, and security of the company's SAP environment. You will be responsible for installations, upgrades, patches, performance tuning, and troubleshooting , working closely with cross-functional teams to deliver seamless system operations. Key Responsibilities: SAP System Administration - Install, configure, and maintain SAP applications. Performance Tuning - Optimise SAP Hana databases and Unix/Linux environments for peak performance. Troubleshooting & Issue Resolution - Monitor system health, identify issues, and implement fixes. Security & Compliance - Implement best practices in SAP Security (role management and access control). System Documentation - Maintain up-to-date documentation for existing and new systems. Collaboration - Work alongside IT teams and business stakeholders to develop technical solutions. Your Experience & Skills: Proven experience as an SAP Basis Administrator, Analyst, or Engineer . Expertise in SAP NetWeaver, Hana, and Unix/Linux environments . Strong knowledge of SAP ECC, BW, APO, PI, IBP, C4C, Cloud Connector, and Fiori . Familiarity with incident response and problem management . SAP Security experience (role management & access) - a plus! To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Administrator. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.
03/07/2025
Project-based
SAP Basis Administrator - 3-Month Contract | Watford Are you an experienced SAP Basis Administrator looking for your next challenge? A leading organisation is seeking a skilled professional to maintain, support, and optimise its SAP systems landscape. Your Role: As a SAP Basis Administrator , you'll play a crucial role in ensuring the stability, efficiency, and security of the company's SAP environment. You will be responsible for installations, upgrades, patches, performance tuning, and troubleshooting , working closely with cross-functional teams to deliver seamless system operations. Key Responsibilities: SAP System Administration - Install, configure, and maintain SAP applications. Performance Tuning - Optimise SAP Hana databases and Unix/Linux environments for peak performance. Troubleshooting & Issue Resolution - Monitor system health, identify issues, and implement fixes. Security & Compliance - Implement best practices in SAP Security (role management and access control). System Documentation - Maintain up-to-date documentation for existing and new systems. Collaboration - Work alongside IT teams and business stakeholders to develop technical solutions. Your Experience & Skills: Proven experience as an SAP Basis Administrator, Analyst, or Engineer . Expertise in SAP NetWeaver, Hana, and Unix/Linux environments . Strong knowledge of SAP ECC, BW, APO, PI, IBP, C4C, Cloud Connector, and Fiori . Familiarity with incident response and problem management . SAP Security experience (role management & access) - a plus! To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Administrator. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.
Request Technology - Craig Johnson
Naperville, Illinois
*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus and Incentive eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager with E-commerce experience. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.
03/07/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus and Incentive eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager with E-commerce experience. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.
*We are unable to sponsor as this is a permanent Full time role* *4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE* A prestigious MSP company is looking for a Technical Program Manager. This manager will be client facing, project engaging, and will be accountable for delivery of projects. This company wants someone who grew up technically and then moved into technical program management. The projects will focus on retail software implementation, integration, commerce platforms/tools (Adobe commerce), Cloud/DevOps, etc. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Partner with the sales and business development teams to identify opportunities for account growth and expansion within existing clients. Collaborate with clients to identify additional business needs, developing proposals and strategies to address them with company offerings. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Experience in working with commerce platforms (eg, commercetools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience with Agile and Waterfall project management methodologies.
02/07/2025
Full time
*We are unable to sponsor as this is a permanent Full time role* *4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE* A prestigious MSP company is looking for a Technical Program Manager. This manager will be client facing, project engaging, and will be accountable for delivery of projects. This company wants someone who grew up technically and then moved into technical program management. The projects will focus on retail software implementation, integration, commerce platforms/tools (Adobe commerce), Cloud/DevOps, etc. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Partner with the sales and business development teams to identify opportunities for account growth and expansion within existing clients. Collaborate with clients to identify additional business needs, developing proposals and strategies to address them with company offerings. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Experience in working with commerce platforms (eg, commercetools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience with Agile and Waterfall project management methodologies.
HRIS Systems Analyst - iTrent/Zellis Our client is a leading UK health/Social care services provider, rapidly expanding, with a reputation for innovation and excellence and a strong values driven culture They urgently require a talented, dynamic HRIS Systems Analyst to help on the delivery of a key programme to modernise their core HR & Finance systems To be considered you will have/be: Similar HRIS platform system experience (MHR iTrent, Zellis, ICIMS, Smart Recruiters) Experience in system configuration ie able to configure multiple modules (eg core HR, Payroll, ATS) Requirements gathering - document and analyse business requirements Gap Analysis: Identifies gaps between current processes and systems capabilities Advises improvements to HR processes with automation & system features Data management - data mapping, cleansing, validating and migration data between systems Report and analytics production Testing - writing test scripts, conducting UAT System documentation - produces clear documentation (eg requirements, user guides, process documents) Training and support - assist production of training guides and support end users us of system In return, you will get the opportunity to contribute and develop further with a dynamic forward-thinking values driven organisation that rewards achievers Shortlisting today Immediate starter Salary : £40k-50k + Excellent Benefits Location: Essex (2 days)/Hybrid
02/07/2025
Full time
HRIS Systems Analyst - iTrent/Zellis Our client is a leading UK health/Social care services provider, rapidly expanding, with a reputation for innovation and excellence and a strong values driven culture They urgently require a talented, dynamic HRIS Systems Analyst to help on the delivery of a key programme to modernise their core HR & Finance systems To be considered you will have/be: Similar HRIS platform system experience (MHR iTrent, Zellis, ICIMS, Smart Recruiters) Experience in system configuration ie able to configure multiple modules (eg core HR, Payroll, ATS) Requirements gathering - document and analyse business requirements Gap Analysis: Identifies gaps between current processes and systems capabilities Advises improvements to HR processes with automation & system features Data management - data mapping, cleansing, validating and migration data between systems Report and analytics production Testing - writing test scripts, conducting UAT System documentation - produces clear documentation (eg requirements, user guides, process documents) Training and support - assist production of training guides and support end users us of system In return, you will get the opportunity to contribute and develop further with a dynamic forward-thinking values driven organisation that rewards achievers Shortlisting today Immediate starter Salary : £40k-50k + Excellent Benefits Location: Essex (2 days)/Hybrid
Front Office Data & Analytics Application Engineer Location: Houston Sector: Trading, Data Science, Front Office Engineering Our client, a leading player in the global trading landscape, is seeking a Front Office Data & Analytics Application Engineer to join a high-performance team operating at the intersection of software innovation and commercial strategy. This opportunity is to work in a truly dynamic and data-rich environment, partnering directly with traders and research analysts. The role offers the chance to build cutting-edge applications in Real Time, underpinned by modern cloud technologies and sophisticated data engineering practices. The successful candidate will be a key contributor to the design and delivery of mission-critical analytics tools, components, and platforms. Core Responsibilities: Design and engineer microservices, frameworks, and applications tailored for the Front Office. Build robust cloud-native big data platforms and analytics pipelines. Develop and maintain time-sensitive data integration flows (ETL/ELT). Contribute to global infrastructure and shared services with a focus on scalability and performance. Apply software craftsmanship, domain-driven design, and agile delivery principles. Solve complex business problems with elegant and efficient technical solutions. Required Experience and Skills: 5+ years of software engineering experience in a data-driven environment. Proficiency in Java, React and Python with a strong foundation in object-oriented programming. Demonstrated expertise in test-driven development and modern SDLC practices. Solid experience with cloud ecosystems; AWS knowledge (S3, Redshift, Glue, Lambda) highly advantageous. Experience building Front End micro-apps or micro-views is a welcome asset. Bachelor's degree in Computer Science or a related technical discipline.
02/07/2025
Full time
Front Office Data & Analytics Application Engineer Location: Houston Sector: Trading, Data Science, Front Office Engineering Our client, a leading player in the global trading landscape, is seeking a Front Office Data & Analytics Application Engineer to join a high-performance team operating at the intersection of software innovation and commercial strategy. This opportunity is to work in a truly dynamic and data-rich environment, partnering directly with traders and research analysts. The role offers the chance to build cutting-edge applications in Real Time, underpinned by modern cloud technologies and sophisticated data engineering practices. The successful candidate will be a key contributor to the design and delivery of mission-critical analytics tools, components, and platforms. Core Responsibilities: Design and engineer microservices, frameworks, and applications tailored for the Front Office. Build robust cloud-native big data platforms and analytics pipelines. Develop and maintain time-sensitive data integration flows (ETL/ELT). Contribute to global infrastructure and shared services with a focus on scalability and performance. Apply software craftsmanship, domain-driven design, and agile delivery principles. Solve complex business problems with elegant and efficient technical solutions. Required Experience and Skills: 5+ years of software engineering experience in a data-driven environment. Proficiency in Java, React and Python with a strong foundation in object-oriented programming. Demonstrated expertise in test-driven development and modern SDLC practices. Solid experience with cloud ecosystems; AWS knowledge (S3, Redshift, Glue, Lambda) highly advantageous. Experience building Front End micro-apps or micro-views is a welcome asset. Bachelor's degree in Computer Science or a related technical discipline.
Oracle HCM Cloud Business analyst ideally with exposure to Performance Management and Compensation modules Location: Standard rules is 3 days on site 2 days off site (hybrid mode). Not negotiable The tasks/activities will include: Prepare and maintain use cases and test scenarios based on business requirements and system design Support the coordination of System Integration Testing (SIT): Execute SIT test cases Log and follow up on defects Liaise with the implementor, SMEs, and Process Owners to validate expected outcomes Contribute to the preparation of UAT: Define test scope and data Support business testers with guidance during execution Provide a structure for gathering tester feedback to be shared with the implementor Assist in the creation of user stories, data sets, and test evidence documentation in DevOps Participate in the review and finalization of To-Be processes where input is still required (if relevant) Help consolidate feedback and lessons learned for future regression testing and post-go-live planning Required knowledge: The Business Analyst must demonstrate knowledge in: Oracle HCM Cloud, ideally with exposure to Performance Management and Compensation modules Familiarity with HR processes and change impact analysis Experience in test coordination and execution in SaaS environments Ability to work closely with Process Owners, HR teams, and implementor consultants Strong attention to detail and structured documentation skills (use cases, test scripts, traceability) Working conditions: Location: Standard rules is 3 days on site 2 days off site (hybrid mode). Not negotiable A European Nationality is mandatory on request of the customer Languages: Fluent English
02/07/2025
Project-based
Oracle HCM Cloud Business analyst ideally with exposure to Performance Management and Compensation modules Location: Standard rules is 3 days on site 2 days off site (hybrid mode). Not negotiable The tasks/activities will include: Prepare and maintain use cases and test scenarios based on business requirements and system design Support the coordination of System Integration Testing (SIT): Execute SIT test cases Log and follow up on defects Liaise with the implementor, SMEs, and Process Owners to validate expected outcomes Contribute to the preparation of UAT: Define test scope and data Support business testers with guidance during execution Provide a structure for gathering tester feedback to be shared with the implementor Assist in the creation of user stories, data sets, and test evidence documentation in DevOps Participate in the review and finalization of To-Be processes where input is still required (if relevant) Help consolidate feedback and lessons learned for future regression testing and post-go-live planning Required knowledge: The Business Analyst must demonstrate knowledge in: Oracle HCM Cloud, ideally with exposure to Performance Management and Compensation modules Familiarity with HR processes and change impact analysis Experience in test coordination and execution in SaaS environments Ability to work closely with Process Owners, HR teams, and implementor consultants Strong attention to detail and structured documentation skills (use cases, test scripts, traceability) Working conditions: Location: Standard rules is 3 days on site 2 days off site (hybrid mode). Not negotiable A European Nationality is mandatory on request of the customer Languages: Fluent English
