Learning & Development Manager - Permanent - Southampton Duties Work closely with Group Director of Knowledge, key stakeholder partners and KM and HR professionals to design, deliver and project manage an enterprise learning and development plan Prepare proposals for the L&D Plan containing recommendations for business and professional skills programmes for lawyers Oversee and project manage the roll-out of programmes including managing stakeholders, resourcing, budgeting and other operational aspects including feedback, evaluation and ongoing improvement Develop and manage external learning and coaching vendor relationships Create and manage the annual L&D budget Key Skills Ability to design and develop enterprise learning and development plan and training programmes drawing on in-depth knowledge of needs analysis, processes and best practices Knowledge and credibility to deliver training sessions in person, as required, virtually and in blended learning environments Strong organisational and project management skills Experience and knowledge of evolving learning tools and technologies, resources and teaching and coaching methods Experience Experience in L&D, or a combination on of L&D and law practise experience within a law firm/professional services environment Experience in designing and developing innovative and blended programmes to successful delivery Experience with LMS systems and technology that supports training delivery and implementation Managed external providers and has a network of suppliers Budget responsibility Learning & Development Manager - Permanent - Southampton In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
26/07/2024
Full time
Learning & Development Manager - Permanent - Southampton Duties Work closely with Group Director of Knowledge, key stakeholder partners and KM and HR professionals to design, deliver and project manage an enterprise learning and development plan Prepare proposals for the L&D Plan containing recommendations for business and professional skills programmes for lawyers Oversee and project manage the roll-out of programmes including managing stakeholders, resourcing, budgeting and other operational aspects including feedback, evaluation and ongoing improvement Develop and manage external learning and coaching vendor relationships Create and manage the annual L&D budget Key Skills Ability to design and develop enterprise learning and development plan and training programmes drawing on in-depth knowledge of needs analysis, processes and best practices Knowledge and credibility to deliver training sessions in person, as required, virtually and in blended learning environments Strong organisational and project management skills Experience and knowledge of evolving learning tools and technologies, resources and teaching and coaching methods Experience Experience in L&D, or a combination on of L&D and law practise experience within a law firm/professional services environment Experience in designing and developing innovative and blended programmes to successful delivery Experience with LMS systems and technology that supports training delivery and implementation Managed external providers and has a network of suppliers Budget responsibility Learning & Development Manager - Permanent - Southampton In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
BI Manager - Slough (Hybrid working) - £65K + Benefits Purpose Summary: A key member of the IT Management team, the Business Intelligence Manager will work cross-functionally to provide, maintain and update end-to-end Business Intelligence solutions to meet the needs of the business, including data architecture, data warehouse, Business Intelligence management and reporting, data visualisation and modelling, plus data provision to head office. Using Business Intelligence and related data tools, s/he will ensure data integrity, deliver new and innovative insights into the data, and help drive improvements in data-driven decision making. Principal Accountabilities: Contribute to the IT data strategy, architectural direction and roadmaps; keeping up to date with market developments in data architecture, consolidation/preparation, presentation/visualisation and decisioning, and pro-actively suggesting how best to incorporate such developments into the application landscape and roadmaps Ensure smooth running of day to day operational BI through: Day-to-day management of the BI suite of tools, including data quality in the data warehouse, BI/data warehouse reporting/visualisation, and HQ reporting Providing second line applications support for relevant incidents raised to the BI team, including investigation and resolution of any data quality issues Identify any underlying problems in the BI landscape (applications or data) and work with the IT team and stakeholders across the business to resolve them Scheduling, testing and delivering point upgrades of BI applications/functionality Building and maintaining excellent operational relationships with stakeholders, relevant 3rd party suppliers, and contacts in head office Working with the Data Protection Office and other stakeholders, create and establish a process to maintain a library of business data definitions, business processes, data and process owners and data flows across the business and within/between applications, and actively promote activities to improve the quality of data Work with the IT Services Manager and IT Change/Portfolio Manager to ensure BI development and operations follows the procedures and best practices established across the IT estate. Proactively suggest improvements to working practices across IT KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: This is a hands-on role, requiring experience of data warehousing, data architecture, design, technologies, techniques and toolsets, with an excellent understanding of IT BI applications and services and practical SQL coding ability. A technical IT background is required, ideally in the financial services sector, with a thorough understanding of SQL Server database and data warehousing principles. Knowledge of relational databases (Microsoft SQL Server, Greenplum), ETL tools (Data Academy), SQL/PL/SQL/SSRS/SSIS, and reporting/visualisation tools such as Business Objects, Qlik, Tableau. Understanding of data streaming technologies would be an advantage. Commercially adept Good understanding of data architecture, data quality, data management and measurement Excellent organisational skills and attention to detail Excellent written and oral communication and presentation skills Self-motivated with good problem solving and analytical skills, able to spot trends, opportunities and anomalies and work pro-actively to address them Good understanding of IT project management and ITIL best practice - ITIL Foundation qualification would be an advantage Some experience of budget management and supplier negotiations Ideally degree educated and able to demonstrate a high level of numeracy Customer focussed, flexible, pragmatic and decisive This is an excellent chance to join a field leading company that can offer stability and progression. For more information and a full job description, please contact Ben Turner at BRT Consulting.
26/07/2024
Full time
BI Manager - Slough (Hybrid working) - £65K + Benefits Purpose Summary: A key member of the IT Management team, the Business Intelligence Manager will work cross-functionally to provide, maintain and update end-to-end Business Intelligence solutions to meet the needs of the business, including data architecture, data warehouse, Business Intelligence management and reporting, data visualisation and modelling, plus data provision to head office. Using Business Intelligence and related data tools, s/he will ensure data integrity, deliver new and innovative insights into the data, and help drive improvements in data-driven decision making. Principal Accountabilities: Contribute to the IT data strategy, architectural direction and roadmaps; keeping up to date with market developments in data architecture, consolidation/preparation, presentation/visualisation and decisioning, and pro-actively suggesting how best to incorporate such developments into the application landscape and roadmaps Ensure smooth running of day to day operational BI through: Day-to-day management of the BI suite of tools, including data quality in the data warehouse, BI/data warehouse reporting/visualisation, and HQ reporting Providing second line applications support for relevant incidents raised to the BI team, including investigation and resolution of any data quality issues Identify any underlying problems in the BI landscape (applications or data) and work with the IT team and stakeholders across the business to resolve them Scheduling, testing and delivering point upgrades of BI applications/functionality Building and maintaining excellent operational relationships with stakeholders, relevant 3rd party suppliers, and contacts in head office Working with the Data Protection Office and other stakeholders, create and establish a process to maintain a library of business data definitions, business processes, data and process owners and data flows across the business and within/between applications, and actively promote activities to improve the quality of data Work with the IT Services Manager and IT Change/Portfolio Manager to ensure BI development and operations follows the procedures and best practices established across the IT estate. Proactively suggest improvements to working practices across IT KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: This is a hands-on role, requiring experience of data warehousing, data architecture, design, technologies, techniques and toolsets, with an excellent understanding of IT BI applications and services and practical SQL coding ability. A technical IT background is required, ideally in the financial services sector, with a thorough understanding of SQL Server database and data warehousing principles. Knowledge of relational databases (Microsoft SQL Server, Greenplum), ETL tools (Data Academy), SQL/PL/SQL/SSRS/SSIS, and reporting/visualisation tools such as Business Objects, Qlik, Tableau. Understanding of data streaming technologies would be an advantage. Commercially adept Good understanding of data architecture, data quality, data management and measurement Excellent organisational skills and attention to detail Excellent written and oral communication and presentation skills Self-motivated with good problem solving and analytical skills, able to spot trends, opportunities and anomalies and work pro-actively to address them Good understanding of IT project management and ITIL best practice - ITIL Foundation qualification would be an advantage Some experience of budget management and supplier negotiations Ideally degree educated and able to demonstrate a high level of numeracy Customer focussed, flexible, pragmatic and decisive This is an excellent chance to join a field leading company that can offer stability and progression. For more information and a full job description, please contact Ben Turner at BRT Consulting.
We are looking for an experienced IT Vendor/Category/Procurement Manager to join our client's constantly evolving IT Operations team. The role is hybrid 2 days per week in office in South West England. Candidates applying for this position should have the following skills and experience:- Demonstratable experience in a similar role Be experienced in managing IT suppliers including Microsoft/Dell/ERP software provider Be familiar with ITIL framework - ideally qualified Have experience of onboarding suppliers Have IT security awareness and experience Excel in people and leadership skills, coupled with a good communication style Be able to operate and present at many levels within an organisation from Executive team down Display a high degree of personal motivation and initiative Desirable experience includes working with Procurement and Legal teams; working within corporate sector and holding or be working towards CIPS Advanced Certificate in Procurement and Supply Operations To find out more please apply within! Charlene Morrison - (see below)
26/07/2024
Full time
We are looking for an experienced IT Vendor/Category/Procurement Manager to join our client's constantly evolving IT Operations team. The role is hybrid 2 days per week in office in South West England. Candidates applying for this position should have the following skills and experience:- Demonstratable experience in a similar role Be experienced in managing IT suppliers including Microsoft/Dell/ERP software provider Be familiar with ITIL framework - ideally qualified Have experience of onboarding suppliers Have IT security awareness and experience Excel in people and leadership skills, coupled with a good communication style Be able to operate and present at many levels within an organisation from Executive team down Display a high degree of personal motivation and initiative Desirable experience includes working with Procurement and Legal teams; working within corporate sector and holding or be working towards CIPS Advanced Certificate in Procurement and Supply Operations To find out more please apply within! Charlene Morrison - (see below)
IT Asset Manager - Global Business - £60-68K - Hybrid - Hampshire Seeking an IT Asset Manager for a Global business based in Hampshire responsible for all technology assets within the business to include hardware, software, licenses, and contracts. This newly created position will ensure compliance with IT policies and standards, optimise IT costs and performance, and support IT asset audits and reporting. The IT Asset Manager will have the following responsibilities: Create and maintain IT asset management policies, procedures, and best practices. Manage IT asset life cycle activities such as procurement, deployment, maintenance, disposal and renewal. Deliver and oversee IT asset management tools, processes, inventory, track, monitoring & reporting. Work with IT business partners and suppliers to negotiate contracts, licenses and warranties. Analyse IT asset data and trends to identify opportunities for improvement, cost reduction and risk mitigation Provide IT asset management support and guidance to IT staff and business users. Ideally demonstrate experience with tools such as ServiceNow/TechDirect/Airwatch This is an excellent opportunity to join a prestigious business and to be fully responsible for setting up the IT Asset Management function.
26/07/2024
Full time
IT Asset Manager - Global Business - £60-68K - Hybrid - Hampshire Seeking an IT Asset Manager for a Global business based in Hampshire responsible for all technology assets within the business to include hardware, software, licenses, and contracts. This newly created position will ensure compliance with IT policies and standards, optimise IT costs and performance, and support IT asset audits and reporting. The IT Asset Manager will have the following responsibilities: Create and maintain IT asset management policies, procedures, and best practices. Manage IT asset life cycle activities such as procurement, deployment, maintenance, disposal and renewal. Deliver and oversee IT asset management tools, processes, inventory, track, monitoring & reporting. Work with IT business partners and suppliers to negotiate contracts, licenses and warranties. Analyse IT asset data and trends to identify opportunities for improvement, cost reduction and risk mitigation Provide IT asset management support and guidance to IT staff and business users. Ideally demonstrate experience with tools such as ServiceNow/TechDirect/Airwatch This is an excellent opportunity to join a prestigious business and to be fully responsible for setting up the IT Asset Management function.
Spectrum IT Recruitment (South) Ltd
Gateshead, Tyne And Wear
Systems Administrator required to provide expert technical support to the deployment and ongoing maintenance of new and existing technical solutions. Working closely with both local and centralised support teams, this role will be pivotal in the timely delivery of technical integration and analytical support to the customer and end users, ensuring project timescales and SLAs always meet contractual compliance. What qualifications, experience and skills are we looking for? High Level knowledge of Windows Server and SQL Querying Experience with Linux operating systems Knowledge and skills supporting and deploying packaged applications & XML messaging systems Understanding of working in secure environments Proven analytical and investigating skills in troubleshooting software, as well as possessing high attention to detail Experience in identifying underlying issues and trends in technical systems through appropriate interaction with end users Experience in 3rd line IT support and have ability to analyse a given problem, diagnose it, fix it and find its root cause Experience in supporting high availability environments, preferably in a Business-to-Business environment Desirable Skills Knowledge of SSL Certificates, network infrastructure and virtual server platforms Knowledge of any MariaDB, ElasticSearch, Ansible, Docker, Kubernetes containerisation. Educated to Degree level or equivalent technical standard ITIL R3 Foundation and/or experience of working in an ITIL, Incident, Problem and Change Management environment Responsibilities Liaise with 3rd party suppliers, shippers, importers, customs etc (ie users of the system) in the scope, configuration, integration and on boarding processes to ensure smooth project delivery and issue resolution. Provide expert application support for bespoke solutions, ensuring adherence to incident and problem SLAs via the service management tool. Escalate issues accordingly to line manager, ensuring all impacted parties are kept informed of progress as appropriate. Contribute to Problem resolution through identification of recurring issues and liaising with local and central support teams where necessary. Responsible for all aspects of application administration and maintenance. Respond to security issues identified using the SIEM tool set and other monitoring and logging tools. Provide application technical expertise for the implementation of changes to the existing infrastructure in a controlled manner, working to best practice methodologies to fulfil new or upgrade requirements of the Application Systems. Provide ad-hoc training and guidance to colleagues within the wider customer care team where appropriate. Clearly define defects identified within the production environment, with the ability to express these to support (internal or external) to expedite issue resolution. Manage application deployment activities in line with agreed process and best practice Provide first-line troubleshooting during Infrastructure fault diagnosis, liaising with expert infrastructure teams or third party (vendor) support when required. Responsible for the documentation and deployment of system and application change requests in accordance with formalised change management procedures. Contribute to testing and support of proposed application changes throughout the change life cycle. Responsible for keeping existing documentation relevant and up to date and for producing formal documentation to accompany a piece of work. You will be part of the Major Incident Response Team when it is called upon, requiring flexibility within working hours when necessary and providing out of hours on-call support. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
26/07/2024
Full time
Systems Administrator required to provide expert technical support to the deployment and ongoing maintenance of new and existing technical solutions. Working closely with both local and centralised support teams, this role will be pivotal in the timely delivery of technical integration and analytical support to the customer and end users, ensuring project timescales and SLAs always meet contractual compliance. What qualifications, experience and skills are we looking for? High Level knowledge of Windows Server and SQL Querying Experience with Linux operating systems Knowledge and skills supporting and deploying packaged applications & XML messaging systems Understanding of working in secure environments Proven analytical and investigating skills in troubleshooting software, as well as possessing high attention to detail Experience in identifying underlying issues and trends in technical systems through appropriate interaction with end users Experience in 3rd line IT support and have ability to analyse a given problem, diagnose it, fix it and find its root cause Experience in supporting high availability environments, preferably in a Business-to-Business environment Desirable Skills Knowledge of SSL Certificates, network infrastructure and virtual server platforms Knowledge of any MariaDB, ElasticSearch, Ansible, Docker, Kubernetes containerisation. Educated to Degree level or equivalent technical standard ITIL R3 Foundation and/or experience of working in an ITIL, Incident, Problem and Change Management environment Responsibilities Liaise with 3rd party suppliers, shippers, importers, customs etc (ie users of the system) in the scope, configuration, integration and on boarding processes to ensure smooth project delivery and issue resolution. Provide expert application support for bespoke solutions, ensuring adherence to incident and problem SLAs via the service management tool. Escalate issues accordingly to line manager, ensuring all impacted parties are kept informed of progress as appropriate. Contribute to Problem resolution through identification of recurring issues and liaising with local and central support teams where necessary. Responsible for all aspects of application administration and maintenance. Respond to security issues identified using the SIEM tool set and other monitoring and logging tools. Provide application technical expertise for the implementation of changes to the existing infrastructure in a controlled manner, working to best practice methodologies to fulfil new or upgrade requirements of the Application Systems. Provide ad-hoc training and guidance to colleagues within the wider customer care team where appropriate. Clearly define defects identified within the production environment, with the ability to express these to support (internal or external) to expedite issue resolution. Manage application deployment activities in line with agreed process and best practice Provide first-line troubleshooting during Infrastructure fault diagnosis, liaising with expert infrastructure teams or third party (vendor) support when required. Responsible for the documentation and deployment of system and application change requests in accordance with formalised change management procedures. Contribute to testing and support of proposed application changes throughout the change life cycle. Responsible for keeping existing documentation relevant and up to date and for producing formal documentation to accompany a piece of work. You will be part of the Major Incident Response Team when it is called upon, requiring flexibility within working hours when necessary and providing out of hours on-call support. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Business Process Analyst (Lean Sigma) - Hull As supplier of key UK infrastructure requires a Business Process Analyst to work out of there Hull site. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. The Business Process Specialist is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for the business and its customers. As part of a growing business-wide function the Business Process Analyst will be a champion for change and collaboration, working with a wide range of internal and external stakeholders to understand the business needs, identify opportunities and define and design process improvements. They will engage positively and problem-solve with a structured and practical approach to deliver business value. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £50K with an excellent benefits
26/07/2024
Full time
Business Process Analyst (Lean Sigma) - Hull As supplier of key UK infrastructure requires a Business Process Analyst to work out of there Hull site. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. The Business Process Specialist is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for the business and its customers. As part of a growing business-wide function the Business Process Analyst will be a champion for change and collaboration, working with a wide range of internal and external stakeholders to understand the business needs, identify opportunities and define and design process improvements. They will engage positively and problem-solve with a structured and practical approach to deliver business value. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £50K with an excellent benefits
As supplier of key UK infrastructure requires a Continuous Improvement Specialist to work out of there Hull site. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. The Business Process Specialist is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for the business and its customers. As part of a growing business-wide function the Business Process Analyst will be a champion for change and collaboration, working with a wide range of internal and external stakeholders to understand the business needs, identify opportunities and define and design process improvements. They will engage positively and problem-solve with a structured and practical approach to deliver business value. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £50K with an excellent benefits package including bonus, pension and HC.
26/07/2024
Full time
As supplier of key UK infrastructure requires a Continuous Improvement Specialist to work out of there Hull site. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. The Business Process Specialist is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for the business and its customers. As part of a growing business-wide function the Business Process Analyst will be a champion for change and collaboration, working with a wide range of internal and external stakeholders to understand the business needs, identify opportunities and define and design process improvements. They will engage positively and problem-solve with a structured and practical approach to deliver business value. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £50K with an excellent benefits package including bonus, pension and HC.
Continuous Improvement Manager (Lean Sigma) London - £70K As supplier of key UK infrastructure requires a Continuous Improvement Manager to work out of there central London office. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. Continuous Improvement Manager is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for and its customers. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed Essential Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. Experience in leading and facilitating multi-disciplinary workshops This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £70k with an excellent benefits package including
26/07/2024
Full time
Continuous Improvement Manager (Lean Sigma) London - £70K As supplier of key UK infrastructure requires a Continuous Improvement Manager to work out of there central London office. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. Continuous Improvement Manager is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for and its customers. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed Essential Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. Experience in leading and facilitating multi-disciplinary workshops This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £70k with an excellent benefits package including
As supplier of key UK infrastructure requires a Business Process Manager to work out of there central London office. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. Continuous Improvement Manager is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for and its customers. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed Essential Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. Experience in leading and facilitating multi-disciplinary workshops This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £70k with an excellent benefits package including
26/07/2024
Full time
As supplier of key UK infrastructure requires a Business Process Manager to work out of there central London office. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. Continuous Improvement Manager is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for and its customers. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed Essential Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. Experience in leading and facilitating multi-disciplinary workshops This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £70k with an excellent benefits package including
The Digital Customer Engagement Manager (dCEM) is responsible for E2E customer engagement and delivery of contractual agreement and services, mainly focusing on SAP S/4HANA , private cloud edition deliverables. Must have: * Strong knowledge of IT Service Management, SAP Basis and SAP Applications * Hands-on experience with SAP Basis activitie s, SAP release version upgrades and infrastructure updates for cloud customers * Working experience with SAP HEC , SAP S/4HANA or any other cloud solution. * Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics * Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution * Excellent customer focus/Networking/Relationship Building/Results-driven/Self-organized/Decision making * Excellent communication skills (written and verbal) * Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution * Experience in working with cross-cultural and cross-functional teams or individuals * Proficiency in English (Written and verbal), additional (local) languages are a plus/on top. eg Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages. * Supports sales to delivery handover and customer onboarding * Initiates digital service kick off for customers * Ensures periodic service reviews to track the service quality across a range of customers. Orchestrates the overall service/project delivery according to planned scope, budget, and milestones * Supports in de-escalations of critical customer situations * Supports critical customer situations in conjunction with Major Incident Management (MIM) and SAP Product Support , as applicable * Executes technical feasibility studies/solution reviews (if applicable) * Contributes to customer release and maintenance activities * Supports customers on technical requirements throughout their life cycle * Executes and supports problem management and continuous improvement * Support customer satisfaction surveys * Reviews SLA service credit cases * Supports commercial change requests * Contributes to the liaison with different SAP stakeholders , esp. Virtual customer success partner involved in the accounts, to ensure customer success. Supports in reviewing account status and analysing if account needs to be transitioned to another team, based on growth in volume or complexity of the account overtime. * Structured Knowledge Documentation: the working procedures for Supplier - derived from the processes maintained by SAP - will be documented by the Supplier, reviewed and signed off by SAP and be fully part of the managed services orchestration. * Systematic and faster onboarding of associates: mandatory trainings documentation * Assess the current skill level and plan for competency uplift: report to be shared on a quarterly basis * Enable continuous delta KTs on new topics and refresher sessions Language: French, English Montreal Associates is acting as an Employment Business in relation to this vacancy.
26/07/2024
Project-based
The Digital Customer Engagement Manager (dCEM) is responsible for E2E customer engagement and delivery of contractual agreement and services, mainly focusing on SAP S/4HANA , private cloud edition deliverables. Must have: * Strong knowledge of IT Service Management, SAP Basis and SAP Applications * Hands-on experience with SAP Basis activitie s, SAP release version upgrades and infrastructure updates for cloud customers * Working experience with SAP HEC , SAP S/4HANA or any other cloud solution. * Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics * Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution * Excellent customer focus/Networking/Relationship Building/Results-driven/Self-organized/Decision making * Excellent communication skills (written and verbal) * Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution * Experience in working with cross-cultural and cross-functional teams or individuals * Proficiency in English (Written and verbal), additional (local) languages are a plus/on top. eg Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages. * Supports sales to delivery handover and customer onboarding * Initiates digital service kick off for customers * Ensures periodic service reviews to track the service quality across a range of customers. Orchestrates the overall service/project delivery according to planned scope, budget, and milestones * Supports in de-escalations of critical customer situations * Supports critical customer situations in conjunction with Major Incident Management (MIM) and SAP Product Support , as applicable * Executes technical feasibility studies/solution reviews (if applicable) * Contributes to customer release and maintenance activities * Supports customers on technical requirements throughout their life cycle * Executes and supports problem management and continuous improvement * Support customer satisfaction surveys * Reviews SLA service credit cases * Supports commercial change requests * Contributes to the liaison with different SAP stakeholders , esp. Virtual customer success partner involved in the accounts, to ensure customer success. Supports in reviewing account status and analysing if account needs to be transitioned to another team, based on growth in volume or complexity of the account overtime. * Structured Knowledge Documentation: the working procedures for Supplier - derived from the processes maintained by SAP - will be documented by the Supplier, reviewed and signed off by SAP and be fully part of the managed services orchestration. * Systematic and faster onboarding of associates: mandatory trainings documentation * Assess the current skill level and plan for competency uplift: report to be shared on a quarterly basis * Enable continuous delta KTs on new topics and refresher sessions Language: French, English Montreal Associates is acting as an Employment Business in relation to this vacancy.
Business Process Manager (Lean Sigma) Hull - £70K As supplier of key UK infrastructure requires a Business Process Manager Manager to work out of there central London office. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. Continuous Improvement Manager is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for and its customers. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed Essential Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. Experience in leading and facilitating multi-disciplinary workshops This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £70k with an excellent benefits package including bonus, pension and HC.
26/07/2024
Full time
Business Process Manager (Lean Sigma) Hull - £70K As supplier of key UK infrastructure requires a Business Process Manager Manager to work out of there central London office. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. Continuous Improvement Manager is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for and its customers. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed Essential Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. Experience in leading and facilitating multi-disciplinary workshops This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £70k with an excellent benefits package including bonus, pension and HC.
Continuous Improvement Manager (Lean Sigma) Hull - £70K As supplier of key UK infrastructure requires a Continuous Improvement Manager to work out of there central London office. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. Continuous Improvement Manager is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for and its customers. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed Essential Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. Experience in leading and facilitating multi-disciplinary workshops This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £70k with an excellent
26/07/2024
Full time
Continuous Improvement Manager (Lean Sigma) Hull - £70K As supplier of key UK infrastructure requires a Continuous Improvement Manager to work out of there central London office. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. Continuous Improvement Manager is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for and its customers. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Support other business improvement projects, not lead by BPI, by providing CI expertise and guidance when needed Essential Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. Experience in leading and facilitating multi-disciplinary workshops This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £70k with an excellent
Investigo are partnered with a FTSE 100, London based organisation who are going through a huge IT transformation. The business are looking for a candidate who can drive software engineering strategy and support day-to-day execution for their Developer Experience team. You will focus on cloud services, such as Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). As a Software Engineering Manager, you will be working in a central software engineering team performing a critical role in terms of ensuring that the company's products are built with security considerations from the ground up whilst also improving developer efficiency. You will have line management responsibility for software engineers, as well as regularly engage with 3rd party and Suppliers, and be responsible for identifying opportunities for continuous improvement. Key Responsibilities and Tasks Develop software engineering strategy by defining a strategic vision for the organization's DevSecOps practice, aligned to business goals and objectives. Deliver cloud platform solutions that achieve the identified requirements, using proven methods, tools and techniques. Obtaining specialist advice on aspects of the design, technical policy and test strategy from appropriate specialists as required. Working with FinOps and product teams to optimize platform spending (AWS fees, etc.) and ensure maximum utilization of systems. Create environments that enable and encourage Continuous Improvement/Development and DevSecOps ways of working, taking input from process owners and other subject matter experts to gain a great understanding of business ways of working and challenges. Provide support to the Software Engineers, guide them in implementing and delivering the vision through effective planning, unblocking obstacles, and providing coaching. Develop growth plans for the team to foster their career development and advancement. Review the skill and expertise requirements to accomplish team goals and identify staffing and talent resources to fill project roles. Coordinate with team to define the measures of success for process improvements. Continuously improve systems, solutions and business processes through working with process owners and other subject matter experts to gain a great understanding of business ways of working and challenges. Provide support on systems/solutions, build, test and implement fault fixes and monitor the system to prevent problems occurring (eg DevSecOps environment). Experience Proven expertise in the technical design, build, test and support of large and/or complex cloud solutions. Demonstrable experience of deploying and maintaining Software as a Service (SaaS), Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) solutions Experience in translating complex business requirements into system design, taking into account technical environment(s), ability of user group to interact with the system and expected life and volatility of system. Demonstrable expertise in a specific technical specialism and/or broad technical expertise. Experience of developing in an agile and/or DevSecOps environment is highly desirable, including unit testing, behaviour driven development, and continuous integration/continuous deployment. Experience of operating across multiple countries and cultures is desirable, but not essential.
26/07/2024
Full time
Investigo are partnered with a FTSE 100, London based organisation who are going through a huge IT transformation. The business are looking for a candidate who can drive software engineering strategy and support day-to-day execution for their Developer Experience team. You will focus on cloud services, such as Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). As a Software Engineering Manager, you will be working in a central software engineering team performing a critical role in terms of ensuring that the company's products are built with security considerations from the ground up whilst also improving developer efficiency. You will have line management responsibility for software engineers, as well as regularly engage with 3rd party and Suppliers, and be responsible for identifying opportunities for continuous improvement. Key Responsibilities and Tasks Develop software engineering strategy by defining a strategic vision for the organization's DevSecOps practice, aligned to business goals and objectives. Deliver cloud platform solutions that achieve the identified requirements, using proven methods, tools and techniques. Obtaining specialist advice on aspects of the design, technical policy and test strategy from appropriate specialists as required. Working with FinOps and product teams to optimize platform spending (AWS fees, etc.) and ensure maximum utilization of systems. Create environments that enable and encourage Continuous Improvement/Development and DevSecOps ways of working, taking input from process owners and other subject matter experts to gain a great understanding of business ways of working and challenges. Provide support to the Software Engineers, guide them in implementing and delivering the vision through effective planning, unblocking obstacles, and providing coaching. Develop growth plans for the team to foster their career development and advancement. Review the skill and expertise requirements to accomplish team goals and identify staffing and talent resources to fill project roles. Coordinate with team to define the measures of success for process improvements. Continuously improve systems, solutions and business processes through working with process owners and other subject matter experts to gain a great understanding of business ways of working and challenges. Provide support on systems/solutions, build, test and implement fault fixes and monitor the system to prevent problems occurring (eg DevSecOps environment). Experience Proven expertise in the technical design, build, test and support of large and/or complex cloud solutions. Demonstrable experience of deploying and maintaining Software as a Service (SaaS), Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) solutions Experience in translating complex business requirements into system design, taking into account technical environment(s), ability of user group to interact with the system and expected life and volatility of system. Demonstrable expertise in a specific technical specialism and/or broad technical expertise. Experience of developing in an agile and/or DevSecOps environment is highly desirable, including unit testing, behaviour driven development, and continuous integration/continuous deployment. Experience of operating across multiple countries and cultures is desirable, but not essential.
Lean Sigma Specialist - Hull As supplier of key UK infrastructure requires a Lean Sigma Specialist to work out of there Hull site. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. The Business Process Specialist is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for the business and its customers. As part of a growing business-wide function the Business Process Analyst will be a champion for change and collaboration, working with a wide range of internal and external stakeholders to understand the business needs, identify opportunities and define and design process improvements. They will engage positively and problem-solve with a structured and practical approach to deliver business value. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £50K with an excellent benefits package including bonus, pension and HC.
26/07/2024
Full time
Lean Sigma Specialist - Hull As supplier of key UK infrastructure requires a Lean Sigma Specialist to work out of there Hull site. This company is key to the UK's trade with the world, as such they are a key asset of the UK private sector. The Business Process Specialist is responsible for working across the business to simplify and standardise end-to-end business processes and improve business outcomes. Collaborating with business-wide stakeholders they will play a pivotal role in leading end to end process improvement projects, ensuring opportunities are quantified to support prioritisation and processes are redesigned to enhance productivity and drive value for the business and its customers. As part of a growing business-wide function the Business Process Analyst will be a champion for change and collaboration, working with a wide range of internal and external stakeholders to understand the business needs, identify opportunities and define and design process improvements. They will engage positively and problem-solve with a structured and practical approach to deliver business value. Working closely with the Head of Business Process Improvement to: Lead end-to-end process improvement projects, deploying a CI structured approach Define and agree the approach, scope and deliverables of each review working closely with the relevant Business Process Owner/s and leadership team members. Plan and manage project activities to time and budget, liaising with internal/external stakeholders as necessary. Design and lead engaging cross functional workshops as required. Map and evaluate existing business processes, identifying key pain points and issues, measuring process performance through data analysis and quantifying improvement opportunities to support business prioritisation. Re/Design end-to-end processes and define requirements to deliver the desired business outcome. Analyse costs and benefits of proposed changes to the business process to determine their overall impact on the organisation. Engage with stakeholders to ensure that they are kept up to date and that they are bought into the change process, working closely with the Change Manager. Guide and manage the work of Business Process Analysts assigned to improvement reviews. Design, implement and monitor process performance goals and measures, supporting Business Process Owners to track benefits realisation. Partner with the IT and functional teams to identify automation candidates. Work with other Business Process Specialists ensuring cross functional process issues are understood collectively. Prepare and deliver progress and management reporting as required. Qualifications and key skills: Graduate degree, or equivalent professional certification. Lean Six Sigma Green Belt or similar. Good understanding of project delivery methodologies (eg Prince, Agile & Scrum). Experience: Excellent stakeholder management skills and experience of effectively engaging to drive change. Substantial practical business experience with proven background in delivering value through process standardisation and optimisation. Excellent analytical and conceptual thinking skills. Ability to assess process performance and promote data-led decision making. Experience of deriving business case for change and effective tracking of benefits demonstrating value to the business. This is a wonderful opportunity to join a company of vial importance to the UK economy in a highly visible position. The basic salary is up to £50K with an excellent benefits package including bonus, pension and HC.
Job title: IT Buyer Location: Warwick/Hybrid Duration: 6 months initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: Support lower value and lower risk sourcing and contract management activities for assigned spend categories. Key activities will include spend data analysis, supply market research, identification and qualification of potential vendors, preparation of tender documentation, management of competitive sourcing processes, analysis of bidder responses, negotiation, contract award and contract mobilisation. Responsibilities: On behalf of the Category and Project teams deliver sourcing projects with associated savings and other benefits Run the most suitable end to end sourcing process related to the nature of the requirements. This may include identification of potential suppliers, market. research, production of tender documentation, management of RFx timelines, supplier evaluation, negotiation, and contract finalisation Deliver the highest value (typically £100k - £250k) and highest complexity sourcing event types within the scope of the Hub including single contracts, framework call-offs and contract extensions, based on workload allocated by the Hub Manager and in line with the agreed threshold Matrix. Ensure work delivered is aligned with Category Strategies Carry out contract management activities for a portfolio of suppliers on behalf of the category teams (this will include a mixture of tracking contract obligations and performance metrics, and discreet contract performance improvements), focusing on higher value, higher complexity frameworks/contracts. Qualify changes required to contracts, communicating effectively with the relevant Category Lead the need and details of the change, planning for the contract change and implementing with support from the Category Lead as required. Communicate with suppliers to ensure a closed loop between business stakeholders, suppliers, and Procurement. Support organisation-wide procedures for governance, risk and compliance management that manage, mitigate, and minimise risks to National Gas Coach and support junior members of the Sourcing & Contract Management Hub team Flexibility to support and undertake any other duties according to the needs of the Procurement function, including management and delivery of tactical sourcing and analytics work as required. Requirements: Experience of running sourcing and contract management processes across a variety of category areas and may include specialist knowledge of categories. Commercial mindset and acumen to ensure National Gas receive best value from commercial activities. Willingness and ability to gather personal experience and knowledge on commercial landscape, procurement processes, regulations and practice for the relevant (sub)categories. Ability to work effectively both independently and as part of a team. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
26/07/2024
Project-based
Job title: IT Buyer Location: Warwick/Hybrid Duration: 6 months initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: Support lower value and lower risk sourcing and contract management activities for assigned spend categories. Key activities will include spend data analysis, supply market research, identification and qualification of potential vendors, preparation of tender documentation, management of competitive sourcing processes, analysis of bidder responses, negotiation, contract award and contract mobilisation. Responsibilities: On behalf of the Category and Project teams deliver sourcing projects with associated savings and other benefits Run the most suitable end to end sourcing process related to the nature of the requirements. This may include identification of potential suppliers, market. research, production of tender documentation, management of RFx timelines, supplier evaluation, negotiation, and contract finalisation Deliver the highest value (typically £100k - £250k) and highest complexity sourcing event types within the scope of the Hub including single contracts, framework call-offs and contract extensions, based on workload allocated by the Hub Manager and in line with the agreed threshold Matrix. Ensure work delivered is aligned with Category Strategies Carry out contract management activities for a portfolio of suppliers on behalf of the category teams (this will include a mixture of tracking contract obligations and performance metrics, and discreet contract performance improvements), focusing on higher value, higher complexity frameworks/contracts. Qualify changes required to contracts, communicating effectively with the relevant Category Lead the need and details of the change, planning for the contract change and implementing with support from the Category Lead as required. Communicate with suppliers to ensure a closed loop between business stakeholders, suppliers, and Procurement. Support organisation-wide procedures for governance, risk and compliance management that manage, mitigate, and minimise risks to National Gas Coach and support junior members of the Sourcing & Contract Management Hub team Flexibility to support and undertake any other duties according to the needs of the Procurement function, including management and delivery of tactical sourcing and analytics work as required. Requirements: Experience of running sourcing and contract management processes across a variety of category areas and may include specialist knowledge of categories. Commercial mindset and acumen to ensure National Gas receive best value from commercial activities. Willingness and ability to gather personal experience and knowledge on commercial landscape, procurement processes, regulations and practice for the relevant (sub)categories. Ability to work effectively both independently and as part of a team. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
* Project Safety Lead. Inside IR35. £347.84 daily rate. FT on site (Cameron bridge, Leven). * 12-month contract. My client is looking for a Project Safety Lead, who's a Health and Safety expert to join their Team in Leven. This is an opportunity to work for a global leader company focused on brand building while ensuring the safe delivery of their exciting projects! The main focus of this role is providing safety support to the Technical Manager and Lead Project Engineer, as well as the broader Project Engineering team, to ensure safe delivery of projects. There is also an expectation for you to build relationships with Contractors & Subcontractors as well as the internal project teams and also coach PC/Contractors/Subcontractors where necessary. Required Skills: CDM 2050 SharePoint NEBOSH qualifications Construction Safety experience Experience working closely with suppliers and implementing correct safety levels Microsoft Office * Project Safety Lead . Inside IR35. £347.84 daily rate. FT on site (Cameron bridge, Leven). * 12-month contract. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
26/07/2024
Project-based
* Project Safety Lead. Inside IR35. £347.84 daily rate. FT on site (Cameron bridge, Leven). * 12-month contract. My client is looking for a Project Safety Lead, who's a Health and Safety expert to join their Team in Leven. This is an opportunity to work for a global leader company focused on brand building while ensuring the safe delivery of their exciting projects! The main focus of this role is providing safety support to the Technical Manager and Lead Project Engineer, as well as the broader Project Engineering team, to ensure safe delivery of projects. There is also an expectation for you to build relationships with Contractors & Subcontractors as well as the internal project teams and also coach PC/Contractors/Subcontractors where necessary. Required Skills: CDM 2050 SharePoint NEBOSH qualifications Construction Safety experience Experience working closely with suppliers and implementing correct safety levels Microsoft Office * Project Safety Lead . Inside IR35. £347.84 daily rate. FT on site (Cameron bridge, Leven). * 12-month contract. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Finance Systems Manager - Remote Working with Occasional visits onsite Our client is looking for an experienced Finance Systems Manager with recent experience working with Oracle EBS and HFM. You will be responsible for system changes, supplier management, governance, life cycle management, design, consultation and implementation within Oracle EBS and HFM. For this role, you will have a blend of the following skills:- Strong Support of Oracle EBS and HFM suites Experience working with Global Finance systems Understand ERP systems Lead technical project change Project Management knowledge ITIL Experience Worked with Audit and SOX processes Worked with third party suppliers If this could be your next Finance Systems Manager role, then please forward your CV in the first instance. Our client offers an excellent salary and following benefits package Remote working with occasional site visit 30+ days holiday, including bank holidays Health Insurance Other flexible benefits Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
25/07/2024
Full time
Finance Systems Manager - Remote Working with Occasional visits onsite Our client is looking for an experienced Finance Systems Manager with recent experience working with Oracle EBS and HFM. You will be responsible for system changes, supplier management, governance, life cycle management, design, consultation and implementation within Oracle EBS and HFM. For this role, you will have a blend of the following skills:- Strong Support of Oracle EBS and HFM suites Experience working with Global Finance systems Understand ERP systems Lead technical project change Project Management knowledge ITIL Experience Worked with Audit and SOX processes Worked with third party suppliers If this could be your next Finance Systems Manager role, then please forward your CV in the first instance. Our client offers an excellent salary and following benefits package Remote working with occasional site visit 30+ days holiday, including bank holidays Health Insurance Other flexible benefits Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
One of my clients is seeking a senior VMware Cloud Architect to join their dynamic team. This is a large-scale enterprise platform delivering standardized and automated VMware virtualization solutions on Cloud including a growing number of high-value add-on services and solutions (HCX, Caveonix, Veeam, Zerto, etc). In this Software Architect role, you will: Provide day-to-day technical leadership to development teams, deliver detailed technical design, and lead technical deliverable implementation to Cloud clients' satisfaction on time and with quality, and deployment SLAB. Interface with offering managers to understand customer requirements to assess and design software solution architecture design to meet customer requirements that hunt the market and beat the competition. Provide technical sizing reference to support release managers and development managers' planning and prioritization. Work across business units, Cloud IaaS teams, and 3rd party vendors and suppliers to co-design and co-develop IC4V solutions with value-added services to enrich the client experience. Use deep expertise and experience with strategic technical insight on Cloud infrastructure, Cloud computing, and Automation to build IC4V solutions to help expedite clients' path to the Cloud. Interface with executives to provide technical references and serve as a liaison among technical resources, external partners vendors, and stakeholders. Mentor and develop team members and the technical community. Required Skills: Extensive and thorough experience with VMware vSphere, VMware Cloud Director, and Aria Operations Experience in integrating VMware environment with other subsystems Extensive experience in data center infrastructure or relevant work experience. Extensive experience in large-scale infrastructure design, engineering, and support Extensive experience as infrastructure architect with proven record for delivering high-quality, large-scale solutions. Extensive experience with security standards, authentication, authorization, and encryption protocols Some experience with Cloud networking, including VMware NSX Some experience leveraging and designing solutions with Microsoft Windows Some experience with Linux system administration or development Working knowledge with Software Defined Network principles and technologies: VMware NSX, Juniper vSRX, or equivalent
25/07/2024
Project-based
One of my clients is seeking a senior VMware Cloud Architect to join their dynamic team. This is a large-scale enterprise platform delivering standardized and automated VMware virtualization solutions on Cloud including a growing number of high-value add-on services and solutions (HCX, Caveonix, Veeam, Zerto, etc). In this Software Architect role, you will: Provide day-to-day technical leadership to development teams, deliver detailed technical design, and lead technical deliverable implementation to Cloud clients' satisfaction on time and with quality, and deployment SLAB. Interface with offering managers to understand customer requirements to assess and design software solution architecture design to meet customer requirements that hunt the market and beat the competition. Provide technical sizing reference to support release managers and development managers' planning and prioritization. Work across business units, Cloud IaaS teams, and 3rd party vendors and suppliers to co-design and co-develop IC4V solutions with value-added services to enrich the client experience. Use deep expertise and experience with strategic technical insight on Cloud infrastructure, Cloud computing, and Automation to build IC4V solutions to help expedite clients' path to the Cloud. Interface with executives to provide technical references and serve as a liaison among technical resources, external partners vendors, and stakeholders. Mentor and develop team members and the technical community. Required Skills: Extensive and thorough experience with VMware vSphere, VMware Cloud Director, and Aria Operations Experience in integrating VMware environment with other subsystems Extensive experience in data center infrastructure or relevant work experience. Extensive experience in large-scale infrastructure design, engineering, and support Extensive experience as infrastructure architect with proven record for delivering high-quality, large-scale solutions. Extensive experience with security standards, authentication, authorization, and encryption protocols Some experience with Cloud networking, including VMware NSX Some experience leveraging and designing solutions with Microsoft Windows Some experience with Linux system administration or development Working knowledge with Software Defined Network principles and technologies: VMware NSX, Juniper vSRX, or equivalent
Great role for a Commercial Contracts Manager that has experience of working with client contracts as opposed to supplier contracts and ideally have worked within telecoms. This role is working for a high profile telecoms company and has hybrid working at their offices in Reading. Great benefits on offer such as a bonus scheme and generous holiday allowance. This position plays a critical role in the Sales & Commercial Team. The main purpose of the role is to deliver the successful execution and management of our power as a Service (PaaS), Infrastructure as a Service (IaaS), and Coverage as a Service (CaaS) contracts ensuring customer satisfaction, service level agreement (SLA) adherence, and revenue generation. What the role be doing: Manage a portfolio of active contracts for PaaS, IaaS, and CaaS solutions. Evaluate contract proposals and provide recommendations aligned to the business strategic priorities. Build strong relationships with key decision-makers at potential and existing customer accounts. Collaborate effectively with internal teams, including technical experts, New Business Managers and Strategic Account Leads to deliver successful outcomes Maintain accurate contract documentation and ensure effective record keeping. Prepare regular reports on contract performance, revenue generation and customer satisfaction, conduct audits and assessments to ensure continuous improvement. Ensure all contracts comply with relevant laws and regulations. Identify potential risks associated with contracts and implement mitigation strategies. Monitor contract performance and compliance, managing any issues that arise support and contribute actively to regulatory compliance, health and safety, environmental, business continuity and information security arrangements that meets our obligations to our customers. What experience is needed: Experience in contract management relating to clients as opposed to suppliers, preferably within the telecommunications or technology sector. Proficient in contract management methodologies and best practices. Ideally a background in PaaS, CaaS, IaaS Project People is acting as an Employment Agency in relation to this vacancy.
25/07/2024
Full time
Great role for a Commercial Contracts Manager that has experience of working with client contracts as opposed to supplier contracts and ideally have worked within telecoms. This role is working for a high profile telecoms company and has hybrid working at their offices in Reading. Great benefits on offer such as a bonus scheme and generous holiday allowance. This position plays a critical role in the Sales & Commercial Team. The main purpose of the role is to deliver the successful execution and management of our power as a Service (PaaS), Infrastructure as a Service (IaaS), and Coverage as a Service (CaaS) contracts ensuring customer satisfaction, service level agreement (SLA) adherence, and revenue generation. What the role be doing: Manage a portfolio of active contracts for PaaS, IaaS, and CaaS solutions. Evaluate contract proposals and provide recommendations aligned to the business strategic priorities. Build strong relationships with key decision-makers at potential and existing customer accounts. Collaborate effectively with internal teams, including technical experts, New Business Managers and Strategic Account Leads to deliver successful outcomes Maintain accurate contract documentation and ensure effective record keeping. Prepare regular reports on contract performance, revenue generation and customer satisfaction, conduct audits and assessments to ensure continuous improvement. Ensure all contracts comply with relevant laws and regulations. Identify potential risks associated with contracts and implement mitigation strategies. Monitor contract performance and compliance, managing any issues that arise support and contribute actively to regulatory compliance, health and safety, environmental, business continuity and information security arrangements that meets our obligations to our customers. What experience is needed: Experience in contract management relating to clients as opposed to suppliers, preferably within the telecommunications or technology sector. Proficient in contract management methodologies and best practices. Ideally a background in PaaS, CaaS, IaaS Project People is acting as an Employment Agency in relation to this vacancy.
Build Governance Manager - Mobile Telecoms Site Builds - H&S Permanent Reading Overview of the role: To establish, own and continuously improve the strategies, systems, processes, controls, and capabilities required to govern national build on behalf of the company and its Shareholders including all related forums, communications, and governance control points. Main purpose of role: To lead and proactively manage national build standards on behalf of the Heads of Engineering to ensure compliance with UK regulatory and statutory standards and achieve agreed business outcomes, cost and performance targets. To establish, own and continuously improve the strategies, systems, processes, controls, and capabilities required to govern national build on behalf of the company and its Shareholders including all related forums, communications, and governance control points. Candidates must have HSQE experience clearly evidenced as this is key part to the role. What we are looking for? Can demonstrate competence in all aspects of construction planning including risk assessing, planning of works, Health & safety plans and method statements. Considerable build knowledge gained from working in a mobile telecoms network deployment environment delivering to time, cost and quality. Extensive experience of creating and maintaining build standards and guidelines in mobile network infrastructure environments. Detailed knowledge of the methodologies, processes and capabilities required to build network infrastructure or network deployment using partners, contractors and internal teams - focus on quality and continuous improvement. Experience of running build (ADC) programmes within a Telecoms Cellular Network Infrastructure Share environment Excellent interpersonal skills & ability to manage stakeholders of varying levels and across Matrix organisations. Clear & concise communication skills at all levels within Cornerstone and externally with 3rd party suppliers & stakeholders Strong planning & organisational ability in delivering program outcomes and business results. Extensive experience of collaboration and in managing conflict and change. Desired not essential - one of the following Member of the Chartered Institute of Building (CIOB) Holds specific qualifications in structural or civil engineering. Electrical Engineering qualifications such as BS7671 NBOSH Certified Has undertaken or has experience with managing the principal contractor role. Project People is acting as an Employment Agency in relation to this vacancy.
24/07/2024
Full time
Build Governance Manager - Mobile Telecoms Site Builds - H&S Permanent Reading Overview of the role: To establish, own and continuously improve the strategies, systems, processes, controls, and capabilities required to govern national build on behalf of the company and its Shareholders including all related forums, communications, and governance control points. Main purpose of role: To lead and proactively manage national build standards on behalf of the Heads of Engineering to ensure compliance with UK regulatory and statutory standards and achieve agreed business outcomes, cost and performance targets. To establish, own and continuously improve the strategies, systems, processes, controls, and capabilities required to govern national build on behalf of the company and its Shareholders including all related forums, communications, and governance control points. Candidates must have HSQE experience clearly evidenced as this is key part to the role. What we are looking for? Can demonstrate competence in all aspects of construction planning including risk assessing, planning of works, Health & safety plans and method statements. Considerable build knowledge gained from working in a mobile telecoms network deployment environment delivering to time, cost and quality. Extensive experience of creating and maintaining build standards and guidelines in mobile network infrastructure environments. Detailed knowledge of the methodologies, processes and capabilities required to build network infrastructure or network deployment using partners, contractors and internal teams - focus on quality and continuous improvement. Experience of running build (ADC) programmes within a Telecoms Cellular Network Infrastructure Share environment Excellent interpersonal skills & ability to manage stakeholders of varying levels and across Matrix organisations. Clear & concise communication skills at all levels within Cornerstone and externally with 3rd party suppliers & stakeholders Strong planning & organisational ability in delivering program outcomes and business results. Extensive experience of collaboration and in managing conflict and change. Desired not essential - one of the following Member of the Chartered Institute of Building (CIOB) Holds specific qualifications in structural or civil engineering. Electrical Engineering qualifications such as BS7671 NBOSH Certified Has undertaken or has experience with managing the principal contractor role. Project People is acting as an Employment Agency in relation to this vacancy.