25 joburi disponibile

*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow CMDB Technical Lead. This technical lead is focused on the administration and implementation of CMDB & ITOM platform. Responsibilities: Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. The CMDB Tech Lead will be responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and designing/implementing CSDM architecture. Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Assist in the maintenance and upgrades of existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10 years' experience in software development, design, and architecture 4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

Senior ServiceNow Architect (SC & NPPV3 Cleared) Location: Hybrid - London (80% Remote/20% Onsite) Duration: 6 months Rate: £680/day (via PAYE through Umbrella) Applicants must already hold active SC and NPPV3 clearance (NPPV3 must be through Metropolitan Police Service ) and be sole UK nationals . This role requires additional vetting, so the onboarding process may take longer than usual. We are seeking a Senior ServiceNow Architect to join a major public sector programme with Capgemini. This is a high-impact role requiring strong leadership, architectural expertise, and hands-on technical skills in complex ServiceNow integrations within secure environments. Key Responsibilities: Architect and lead ServiceNow integration solutions across large-scale enterprise environments. Engage with suppliers, internal teams, and stakeholders to ensure successful delivery. Mentor and lead technical teams, providing oversight and best practices. Align deliverables with business objectives and facilitate stakeholder sign-off. Essential Skills & Experience: In-depth knowledge of ServiceNow and integration technologies: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON. Previous experience with ITSM tools such as BMC Remedy, HP, or Landesk. Experience with orchestration tools (eg, HP Operations Orchestrator, BMC Atrium Orchestrator). Solid understanding of microservices architecture and enterprise integration patterns. Agile/Scrum development experience. Proficiency with JavaScript, HTML5, Jelly, jQuery, AngularJS. Familiarity with DevOps, Jira, Confluence, RabbitMQ, Apache Camel. ServiceNow Developer certification is a plus. Security Requirements: Active SC & NPPV3 clearance (NPPV3 must be with The Police or MPS ) Sole UK nationality only - no dual nationals Interested candidates meeting all clearance and skill requirements are encouraged to apply. Please reach out with any questions regarding the vetting or onboarding process.

Senior ServiceNow Architect - SC & NPPV3 Cleared Whitehall Resources are looking for a Senior ServiceNow Architect - SC & NPPV3 Cleared. This role is hybrid working, based in London, for an initial 6 month contract. *This role requires Security Clearance and NPPV3 Clearance to be held* *Inside IR35* Skills Required: . Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON . ServiceNow Developer certification is a plus . Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.) . Experience with orchestration tools (ex. HP Operations Orchestrator, BMC Atrium Orchestrator) . Micro-services architecture knowledge, enterprise integration patterns . Experience in Jira, Confluence, Rabbit MQ, Apache Camel, DevOps . Experience developing and implementing systems using Agile/Scrum methodology . Experience with working or developing with JavaScript - HTML5, Jelly, jQuery and AngularJS a plus Responsibilities: . Collaborate with suppliers, client teams, and stakeholders. . Strong communication and stakeholder engagement . Ability to lead and mentor technical teams . Facilitate sign-off by aligning with business units and technical teams. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

Senior ServiceNow Architect - MUST HOLD SC AND NPPV3 CLEARANCE - Remote (80%) and London (20%) (ServiceNow, Service Now, SC Cleared, SC Clearance, NPPV) One of our Blue Chip Clients is urgently looking for a Senior ServiceNow Architect. This is a hybrid role: 80% remote, 20% London. CANDIDATE MUST HOLD SC & NPPV3 CLEARANCE NPPV3 (needs to be held with Warwickshire or MPS)/BE SOLE UK NATIONAL MUST BE PAYE THROUGH UMBRELLA Role Description: Skills Required: Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON ServiceNow Developer certification is a plus Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.) Experience with orchestration tools (ex. HP Operations Orchestrator, BMC Atrium Orchestrator) Micro-services architecture knowledge, enterprise integration patterns Experience in Jira, Confluence, Rabbit MQ, Apache Camel, DevOps Experience developing and implementing systems using Agile/Scrum methodology Experience with working or developing with JavaScript - HTML5, Jelly, jQuery and AngularJS a plus Responsibilities Collaborate with suppliers, client teams, and stakeholders. Strong communication and stakeholder engagement Ability to lead and mentor technical teams Facilitate sign-off by aligning with business units and technical teams. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.

ServiceNow Technical Lead - ServiceNow/Java/Python/C#/AWS - Insurance - London, City Our client, a leading specialty insurer based in the City of London, require a ServiceNow Technical Lead (AVP level) to join their team to drive the design, development and implementation of cutting-edge technology solutions to support their dynamic business. ESSENTIAL SKILLS & EXPERIENCE: 8+years experience in software development or technology leadership roles; Experience in implementing complex, highly configurable technologies, preferably ServiceNow Customer and Industry Workflow Solutions; Advanced proficiency in core ServiceNow modules (App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery); Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development; Experience with ServiceNow modules like incident, request, change, maintenance window, SLAs, and email notifications; Knowledge of Scripting business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, and automation; Expertise in programming languages (Java, Python, C#) and frameworks (.NET, React, Angular); Strong understanding of cloud platforms (AWS, Azure) and microservices architecture; In-depth knowledge of IT governance, cybersecurity, and compliance standards; Hands-on experience with Agile and DevOps methodologies; Exceptional problem-solving, analytical, and decision-making skills; Strong leadership and interpersonal skills, with the ability to inspire and guide technical teams; Excellent communication skills, capable of conveying technical concepts to both technical and non-technical stakeholders; Previous experience in insurance or financial services is a preferred; and Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred). Key skills: ServiceNow, ITSM, SecOps, DevOps, Agile, Java, Python, C#, AWS, Azure, Insurance, Technical Lead, Senior Developer, Technical Team Leader, AVP, London.

*We are unable to sponsor for this 6+ month straight contract role* Prestigious Financial Company is currently seeking a ServiceNow Platform Development Consultant. Candidate will provide services to the existing ServiceNow platform team to design, develop and deploy solutions. Candidate will be focused on development and delivery of integrations, out-of-box configurations and consultative services for low code software development. Responsibilities: Provide services to a team of engineers to design, deploy and integrate various product capabilities. Contribute to design, technical direction, and architecture with various teams to build solutions based on requirements. Follow agreed upon SDLC procedures to ensure that all information system products and services meet quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented. Manage Product Support on system functionality and provide fixes as required. Qualifications: 7+ year of working experience in IT 5+ years of experience in implementing ServiceNow ITSM, ITOM, HAM Pro, SAM Pro, CMDB, CDSM, and SecOps modules 3+ years of experience with JavaScript Experience with RESTful APIs and JSON Ability to recommend and follow the coding standards Experience with Scaled Agile Framework (SAFe), Agile/Scrum and DevSecOps methodologies BS Degree in Management Information System, Compute Science, similar field

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)

NO SPONSORSHIP ServiceNow CMDB Architect/Product Lead 130-180K + Bonus $20k Location: McLean, VA - ON SITE 5 DAYS A WEEK Full relocation Looking for a ServiceNow CMDB architect - operational and governance to drive strategy architect. CMDB ITSM CMDB ITOM discovery service mapping APM SAM pro SPM developing implementing CSDM architecture design and implementing design workflows integrations optimize the performance of CMDB 8-10 years You will play a significant role in designing, architecting, implementing, and maintaining a Configuration Management Database (CMDB) system. This role involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow CMDB Architect/Product Lead. The architect will focus on CMDB architecture, operational and governance strategy, Service Mapping, Discovery, ITSM, ITOM, Workflows, etc. Responsibilities: Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Develop the most effective technical solutions to meet business requirements. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow CMDB Architect/Product Lead. The architect will focus on CMDB architecture, operational and governance strategy, Service Mapping, Discovery, ITSM, ITOM, Workflows, etc. Responsibilities: Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Develop the most effective technical solutions to meet business requirements. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

We are looking for a highly experienced Forescout Professional Services (PS) Consultant to deliver technical expertise, implementation support, and strategic guidance to clients adopting the Forescout Platform . You will play a crucial role in the end-to-end life cycle of Forescout deployment projects - from requirement gathering and solution design through to implementation, testing, knowledge transfer, and post-deployment support. This role is client-facing and demands a mix of technical acumen, customer engagement, and project delivery skills. You'll work with a range of customers across industries to strengthen their network access control (NAC) and device visibility posture. Key Responsibilities: Lead and deliver end-to-end Forescout CounterACT implementations and upgrades. Conduct pre-engagement assessments and workshops with customers to capture technical and business requirements. Design and document custom Forescout architectures , policies, and integrations tailored to customer environments. Implement and configure Forescout features including: Device visibility and classification Posture assessment and enforcement Network segmentation Policy orchestration and remediation Integrate Forescout with third-party platforms (eg, SIEM, MDM, AD, CMDB, ticketing systems). Provide technical leadership , guidance, and best practice recommendations throughout project delivery. Collaborate with internal stakeholders (eg, project managers, architects, engineers) and customer teams. Conduct knowledge transfer sessions , training, and handover documentation. Assist with troubleshooting, post-deployment support, and optimization efforts. Maintain accurate project documentation including SoWs, runbooks, and test plans. Required Experience & Skills: 4+ years of hands-on experience in delivering Forescout Professional Services or similar NAC solutions. Deep knowledge of Forescout CounterACT , including policy management, device classification, and module deployment. Strong understanding of network protocols and security concepts : 802.1X, VLANs, SNMP, RADIUS, DHCP, DNS. Experience with network security and enterprise infrastructure in multi-vendor environments (Cisco, Aruba, Fortinet, Palo Alto). Familiarity with integrating Forescout into enterprise ecosystems (eg, Active Directory, SCCM, Splunk, ServiceNow). Ability to script or automate tasks using Python, PowerShell, or APIs is a strong plus. Experience working in customer-facing or consulting roles , ideally across multiple industry verticals.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)

ServiceNow Technical Lead Salary: Open + Bonus Location: McLean, VA/Plano, TX/Chicago, IL Onsite: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 8-10 years of relevant experience Bachelor's degree 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred. Responsibilities Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications.

ServiceNow Technical Lead Salary: Open + Bonus Location: McLean, VA/Plano, TX/Chicago, IL Onsite: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 8-10 years of relevant experience Bachelor's degree 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred. Responsibilities Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications.

ServiceNow Technical Lead Salary: Open + Bonus Location: McLean, VA/Plano, TX/Chicago, IL Onsite: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 8-10 years of relevant experience Bachelor's degree 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred. Responsibilities Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications.

*Onsite preferred, Remote an option* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications

*Onsite preferred, Remote an option* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow CMDB Architect. Candidate will work with different stakeholders and business partners to help with the business requirements and priorities and build effective solutions that aligns with organizational objectives, influence and contribute to the technical roadmap of the platform. We are seeking a highly motivated and experienced Architect for CMDB to join our team, responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Provide training and mentor other team members when required. Analyze and troubleshoot application issues in a timely fashion. Develop the most effective technical solutions to meet business requirements. Work with other team members in planning, prioritizing, and executing assigned tasks within deadlines. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Lead steering committee meetings to review major changes, design approaches with key stakeholders Attend team meetings to communicate project status and discuss new ideas and any issues. Recommend new technologies to ensure quality and productivity. Assist in functional/technical audits and make sure to implement audit recommendations. Make business presentations and solutions to senior leadership team. Protect the organization by keeping information confidential and safe. Provide information and reporting by collecting, analysing, and summarizing development and service issues. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

*Onsite preferred, Remote an option* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow CMDB Architect. Candidate will work with different stakeholders and business partners to help with the business requirements and priorities and build effective solutions that aligns with organizational objectives, influence and contribute to the technical roadmap of the platform. We are seeking a highly motivated and experienced Architect for CMDB to join our team, responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Provide training and mentor other team members when required. Analyze and troubleshoot application issues in a timely fashion. Develop the most effective technical solutions to meet business requirements. Work with other team members in planning, prioritizing, and executing assigned tasks within deadlines. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Lead steering committee meetings to review major changes, design approaches with key stakeholders Attend team meetings to communicate project status and discuss new ideas and any issues. Recommend new technologies to ensure quality and productivity. Assist in functional/technical audits and make sure to implement audit recommendations. Make business presentations and solutions to senior leadership team. Protect the organization by keeping information confidential and safe. Provide information and reporting by collecting, analysing, and summarizing development and service issues. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

*Onsite preferred, Remote an option* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications

NO SPONSORSHIP ServiceNow CMDB Architect/Technical Lead SALARY: $130k - $180k plus $20k bonus LOCATION: Plano, TX - five days onsite Full relocation Looking for a ServiceNow implementing and maintaining a configuration management database (CMDB) system data integrations discovery processes CMDB administration tasks. ITSM CMDB ITOM Discovery service mapping PAM Sampro SPM designing implementing CSDM design and implement the ServiceNow platform maintenance upgrades of existing platform design workflows integrations 8-1o years You will play a significant role in designing, implementing, and maintaining a Configuration Management Database (CMDB) system. This role involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The Tech Lead typically oversees data integrations, discovery processes, and CMDB administration tasks. Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Assist in the maintenance and upgrades of existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Qualifications: B.S. or M.S. degree 8-10 years' experience in software development, design, and architecture 4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.