29 joburi disponibile

Job Title: Service Desk Analyst Location: Bracknell Full-time. Office Based Salary: £28800 pa iO is looking for a Service Desk Analyst to work collaboratively across our accounts within the shared service. Your role will involve direct technical support for all of the services in the business and assist in the day-to-day operations and duties of the service, including the reception of escalated fault reports and technical enquiries. Analysis, investigation, and production of support solutions relating to the deployed equipment or service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop their diagnostic skills/capabilities. Your experience/Skills Required: Experience working in 1st Line/Service desk support Windows 10 Windows server 2012/16/19 Ideally have knowledge of MS Service Center Support tool sets SCCM/SCOM/SCSM To work with and alongside development engineers for Skill transfer Maintain full and accurate records and progress all customer fault reports and technical enquiries If you are currently looking to take the next step into your career with a leading IT company, then this is the role for you. Please reply to this job

We are looking for an experienced Data Analyst to join an exciting team dedicated to AI innovation at one of the biggest banks in the Netherlands. In this role, you will be responsible for analysing data to support new AI related intiatives in the bank. Through these insights you will be helping areas of the bank be more aware of how AI can help the bank succeed in providing their customers the best product available. Your main goal in this position is to figure out Ideal Profile - At least 3 years of experience working as a Data Analyst - Experience with SQL, Python, Power BI - Experience with Databricks - Effective communicator who is good at speaking with both technical and business counterparts - Entrepeneurial or start up mindset is preferred About Levy: Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam we have built an international local network of skilled employed professionals and contractors fueled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!

As a Data Quality Documentation Specialist at one of the largest financial organziation in NL, you will play a pivotal role in maintaining the integrity of the data. The role involves documenting data quality issues, ensuring compliance with regulatory requirements, and collaborating with cross-functional teams to gather essential information. Your meticulous attention to detail, analytical abilities, and knowledge of regulatory standards will be essential to your success. Your responsibilities Document a substantial number of data quality issues accurately, including regulatory requirements, thresholds, signal counts, and evidence of deficiencies. Upgrade individual data quality issue documentation according to internal guidelines. Collaborate with various departments and regulatory documentation to gather necessary information. Maintain consistency and adherence to documentation standards. Ensure that data quality issues are aligned with organizational goals and regulatory standards. Your Ideal Profile Knowledge of regulatory requirements in data reporting is a strong asset. Strong documentation skills with a keen eye for detail. Excellent analytical skills to understand and address data quality issues effectively. Experience in defining and extracting requirements. Proven history of being extremely accurate and detail-oriented. About us Since 2000 Levy provides professional Solutions to organizations ranging from tech start-ups to global players. From our offices in the UK and Amsterdam, we have built an international local network of skilled employed professionals and contractors fueled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come multiplying by unity!

We have a current opportunity for a Senior/Lead Appian Developer (m/f/d) on a contract basis. The position will be based in Vienna. Start: ASAP Duration: 12 months Location: Vienna & remote What you can expect: * Being technical lead of an international, distributed Scrum-team with internal and external Appian developers * Define Appian solution architecture * Develop Appian solutions * Use Appian implementation best practices * Troubleshoot performance and scalability issues * Anticipate user needs and provide inputs for solutions * Understand stakeholder views and resolve the issues * Support in UX topics to create an outstanding user experience * Work closely together with business analysts, API developers and testers What you bring to the table: * Adequate technical education (Technical School or suitable University degree) * 7+ years professional experience in BPMS, DMS and/or Workflow development * 3+ years of experience in Appian implementation, knowing all aspects of Appian product and implementation methodology * Experience in Customer Enablement and Excellence by ensuring end to end Project delivery by striking a right balance between the - time, scope, cost and quality * Should have Appian Component Architecture understanding and should be able to troubleshoot platform/tool level issues * Experience with Appian plugin development (Java, JavaScript ) * Experience with integration of REST-based APIs and Microservice Architecture * Experience with integration of data streaming (Kafka, Pulsar ) * Knowledge of contemporary collaboration tools (eg Confluence, Jira) * Agile mind-set and practical experience with Scrum/Kanban Soft Skills: * Pro-active attitude and team orientation * Excellent communication skill * Structured working approach and problem solving skills * Very good command of English (mandatory), German is a plus * Multi culture sensibility If you are interested, please apply with your latest CV Michael Bailey International is acting as an Employment Business in relation to this vacancy.

Opportunity for a Sun Accounts Administrator/Syatems Analyst to work for this international company. You will work with both the IT and Finance Teams, to manage, co-ordinate and advise on Sun Accounts Systems projects that involve set-up, development and upgrade and take responsibility for the Sun Account functional admin. You will be responsible for ensuring that the Sun Accounts is available and providing user support. You will ideally have strong Sun Accounts support experience and hold an accounting qualification (ACCA, CIMA or Similar) coupled with strong IT application and data experience (Excel). This is an excellent opportunity for a Finance person with strong Sun Accounts knowledge who is looking for an autonomous role with an interest and experience in IT.

There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us. Overview The T Rowe Price Investment Risk technology team is looking for a hands-on Engineering Manager or a Lead Level Software Engineer capable of managing a small team. The accomplished hire will be equally responsible for writing code, managing a small team, performing business analysis and keeping great project and agile hygiene. We want this person to have influence over their direct reports, we absolutely do not want someone who is dictatorial. We want someone who is comfortable enough to give team members their own voice, decision making, and ability to contribute equally as a true team. If you feel uncomfortable with loads of opinions that contradict your own, this position is not for you. Additionally, the landscape of Investment Risk comes with a wealth of nuance, legacy applications, and great aspirations. While you will be responsible for the output of your team, you will also get direction and guidelines from senior leaders. We want someone who accepts this direction as a positive, and will genuinely seek to understand strategy, being humble with their direct reports and stakeholders throughout. We want a technologist who is able to write a unit test while coding, query an API on the side to get an idea of the analytics you're dealing with, pull up your sleeves and follow a legacy SQL query to understand the thinking in a portfolio setup, be unafraid to check the logs while doing that, and use all of that to come up with elegant code, taking the complexity in your stride? That's what we're looking for. We want someone not just aware of, but completely at ease with SOLID/ TDD principles to help modernize a legacy stack into AWS. But more than that, we want our engineers to understand risk and portfolio data in such a way that you take on ownership of the components you ship. Our team is building a suite of next-generation n-tier, native cloud-enabled applications, fronted by a product named riskFolio. You will be leading an Agile team of smart, hardworking people whose mission is to develop new capabilities using modern cloud technologies used by our Risk Analysts, Portfolio Managers, and Quants. This is a hands-on leadership role that provides an opportunity to tackle sophisticated business, logic, data, and technical challenges. We encourage you to apply! Role summary and job responsibilities Manages a development team to deliver projects which achieve target outcomes. Demonstrates exceptional leadership and hands-on capability to drive components to delivery. Enables engineers to design and develop architecture solutions to business problems in alignment with the enterprise architecture direction and standards. Apply people management skills to coach, mentor and develop engineers on the team Assume ownership over the quality, TCO, maintainability and security of the solutions built by our team. Provide timely feedback and coaching to individuals and teams using data to reinforce learning. Overcome differences of opinion and drive team alignment around a specific goal or solution Own technical debt across their development team. Software Lifecycle Leadership Able to give quality feedback on designs written by other members of my team, asking probing, insightful questions that solidify choices and surface erroneous assumptions. Encourage ways to simplify systems. Look for opportunities that will lead to lower maintenance and costs with meaningful and measurable impact. Preemptively identify technical risks before they jeopardize the project. Resolve cross-team dependencies earlier to ensure the successful execution of the project. Discourage re-inventing the wheel by leveraging other T Rowe Front Office Technology or off-the-shelf solutions with the possible trade-offs in mind. Requirements Experienced in leading large software development projects in terms of team size, technical complexity and/ or organizational complexity. At ease with implementing scrum ceremonies, especially in the face of day to day delivery pressures. Software engineering experience with data, microservices, frameworks, and platform development Coding experience and solid working knowledge of .Net and one or more additional programming languages such as .NET Core/ C#, Typescript, Javascript, Python, Java, etc. 3+ years of business systems analysis or experience working with data and analyzing data preferred Experience designing and delivering frameworks focused on data pipelines, data catalogs, data distribution, and/ or advanced analytics Proficient with a range of open-source frameworks and development tools - .Net Framework (Standard/ Core), AWS Lambda and Step Functions, SNS, SQS, S3, NoSQL databases, Git/ Unity, ReactJS/ Modern UI frameworks etc. Exposure to some of the following concepts: object-oriented programming, quality assurance, parallel programming, databases, networking, etc. Understanding of ATDD, TDD, and test automation and desire to write simple, adaptive and iterative code. Highly desirable Experience building containerized applications and deploying to public or private clouds, such as Amazon Web Services (AWS) or similar providers. Familiarity with modern front-end frameworks such as React or similar Proven working knowledge of Risk analytics platforms (e.g MSCI, Bloomberg PORT, Barclay's POINT) and derivatives. Open source involvement such as a well-curated blog, accepted contribution, or community presence. Scrum Developer or Scrum Master certification. Experience in front office software development with an Asset Management, Hedge fund, or Investment Bank. Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Cyber Security Manager Salary: $150k-$160k + 15% bonus Location: Chicago, IL Hybrid: 3 days in-office, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 3+ years of information security experience, preferably in the financial services industry. 2+ years hands-on security operations experience including interdisciplinary experience with four or more of the following: Cyber Threat Analysis, Digital Computer Forensics, Incident Response, Application Security, Operating Systems Security, Cryptographic Controls, Networking, Programming languages, Incident Response 1+ year in a leadership role or team/project lead capacity. Familiarity with computer network exploitation and network attack methodologies. Application and database security experience Network and security engineering experience, including log and network traffic capture analysis. Experience with assessing system hardening procedures for Windows, Linux Security policy, standards, governance, privacy, and regulatory experience (eg, NIST, COBIT). Knowledge of BYOD and Mobile Device Management platforms. Securing cloud-based platforms (Microsoft Azure, Amazon AWS, etc.). Responsibilities Lead 3-5 employees and contingent labor professional for the cyber systems function within Cyber Defense. Lead cyber security incident responders in response activities including investigation, coordination, review, and reporting. Oversee technical analysis of security events while coordinating incident response activities with internal and external teams. Ensure and directly oversee the collection and preservation of data associated with cyber security incident response activities following industry best practices and established procedures. Manage security tools including appliances, hosted systems, and SaaS - including health checks, version updates, and content development. Validate content changes to security tools are appropriate from other analysts and teams.

*Position is bonus eligible* Prestigious Financial Company is currently seeking a Cyber Threat and Vulnerabilities Defense Manager. Candidate will help plan actions and lead security professionals in the analysis and determination of threats to the enterprise, vulnerabilities in the environment, and how our company will best defend itself against these threats. This position will require initiative to oversee security technology implementations and be expected to put together projects and teams to remediate identified security threats, incidents, and compliance issues. Responsibilities: Manage security tools including appliances, hosted systems, and SaaS including health checks, version updates, and content development. Validate content changes to security tools are appropriate from other analysts and teams. Report on and enhance current metrics surrounding security tool capabilities and efficacy. Take a lead role in the systems life cycle performing upgrades, implementation of new technologies, and enhancement identification. Lead 3-5 employees and contingent labor professional for the cyber systems function within Cyber Defense. Manage team effectively in delivery of incident resolution, project tasks, compliance milestones, and systems implementations. Perform talent management functions across the team, including performance reviews, direct feedback, and other administrative functions as required. Lead cyber security incident responders in response activities including investigation, coordination, review, and reporting. Oversee technical analysis of security events while coordinating incident response activities with internal and external teams. Ensure and directly oversee the collection and preservation of data associated with cyber security incident response activities following industry best practices and established procedures. Develop and support briefings to senior management as a trusted incident responder. Supervisory Responsibilities: Manages all members of the Cybersecurity team within Security Services. Assigns personnel to projects, directs their activities, and performs personnel actions (hiring, promotions, terminations, etc.) Confer with and advise subordinates on administrative policies and procedures, technical problems, priorities, and methods. Promote employee development by conducting career-planning sessions with staff and selecting and scheduling employee training classes, conferences, and seminars Qualifications : Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. SIEM solutions Experience with Crowdstrike solutions Forensic analysis tools (Axiom, EnCase, FTK) Malware analysis tools (dynamic and static) Secure Web Gateway (BlueCoat, Microsoft Forefront) solutions Network sniffers and packet tracing tools (DSS, Ethereal and tcpdump, WireShark). Intrusion Detection & Prevention Tools such as SNORT/Sourcefire, Palo Alto, etc.) Encryption technologies (PGP, PKI and X.509) Hands on experience with network architecture, including network security. Hands on experience with Active Directory Security, including scans, best practices and security configuration. Hands on experience with Application Security controls including design, dynamic scans, static code analysis. Hands on experience with Incident Reponses process, procedures and Tools Identity and access management (I&AM) experience with Active Directory, NTFS permissions, LDAP and Single Sign On (SSO) solutions. Industry-standard metrics and measurements for SOC effectiveness Risk management in the context of the NIST CSF or another industry-standard framework Passion for creating tools and automating processes. Standard technical writing tools including MS Word, Excel, Project and Visio Industry-standard operating systems and environments such as Microsoft Windows and Linux distributions, in data center and cloud environments. LAN/WAN routing and high availability (OSPF, BGP4/iBGP, EIGRP and NSRP) Fundamental understanding of the underlying protocols and data used as the basis for the security monitoring service, including: HTTP, HTTPS, SQL, TCP/IP, Active Directory Application and database security experience Network and security engineering experience, including log and network traffic capture analysis. Experience with assessing system hardening procedures for Windows, Linux Security policy, standards, governance, privacy and regulatory experience (eg, NIST, COBIT). Knowledge of BYOD and Mobile Device Management platforms. Securing cloud based platforms (Microsoft Azure, Amazon AWS, etc.). Minimum three years of information security experience, preferably in the financial services industry. Minimum two years hands-on security operations experience including interdisciplinary experience with four or more of the following: Cyber Threat Analysis, Digital Computer Forensics, Incident Response, Application Security, Operating Systems Security, Cryptographic Controls, Networking, Programming languages, Incident Response Minimum one year in a leadership role or team/project lead capacity. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies. Industry knowledge of leading-edge security technologies and methods working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities Professional security certifications is a plus (ie, GIAC, CISSP, CISA, CISM, CRISC)

.NET Developer - Remote - Software House Are you passionate about building software that can make a positive impact on people's health and well-being? Do you want to work with cutting-edge technologies and frameworks in a collaborative and agile environment? If so, this might be the perfect opportunity for you! You'll be joining a tech company with a team of 15 talented and friendly developers, designers, analysts and PMs who work on a variety of external and internal projects. You'll ideally come in as a full Stack .NET Developer who has at least 3 years of commercial experience working within a development team. You will be responsible for developing software across the full stack using C#, .NET Core, SQL, JavaScript and Azure. You will also have the opportunity to work with SPA frameworks like Angular, React or Vue, as well as Identity Server and cloud services in Azure & AWS. You will follow an Agile methodology and participate in regular sprints, stand-ups, code reviews, and demos. You will also write unit and integration tests to ensure the quality and reliability of your code. You will have a good head for application design and workflow, as well as an understanding of OO Design Principles and design patterns. You will also be able to adapt and learn new technologies on the job. As a Full Stack .NET Developer, you will enjoy the following benefits: The role is fully remote, but you can also work in the office in Tyne and Wear 25 holidays (+8 bank holidays) per year. Access to Pluralsight for online learning and development. Cycle to work scheme to promote healthy commuting. Support for taking any tech exams of your choice, including payment and learning material. Regular social events and a fun and collaborative workplace culture. If you are interested in this role, please apply with your CV or contact Cheryl at Reed to find out more. If you don't have an up to date CV please get in touch for advice/support through this application.

We have a great opportunity for Service Desk/Call Centre Administrator to join a large IT organisation based in Hampton, Peterborough. The working hours will be Monday-Friday 10:00am-2:00pm or 13:00-17:00 with a 15 minute break. There will be an opportunity to work overtime on Saturday and Sunday as and when needed. N.B this role will fall within IR 35 so applicants need to have right to work with no visa restrictions or British Passport. responsibilities of the role * Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. * Proactively keeping Customers informed on incident or request status and progress. * Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. * Adhering to Incident management procedures. * Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. * Keeping up to date with the current standard procedures. * Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. * Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager * Escalate potential problem issues with Problem and Incident Management. * Contributing to team meetings. Qualifications and Education * Educated to GCSE level or equivalent in Maths and English. * Good basic knowledge of IT platforms, equipment and applications. * Proven Customer service skills * Industry recognised qualifications in relevant area is desirable (ie MCP) * Up to 6 months remote support experience of the following is desirable but not essential *Experienced in supporting the following is desirable: o Windows Operating Systems o Citrix o Cisco Telephony Systems o Hardware troubleshooting (desktop, server, laptop) o Application support of applications from major vendors such as Netapp, Cisco, Microsoft, etc * Understanding of the ITIL framework and knowledge of the various associated disciplines is desirable * Working to SLAs and KPIs and to be able to accurately describe their purpose is preferred. Personal Attributes * Positive, enthusiastic and supportive individual. * Effective communication skills. * Ability to take ownership of and progress incidents to resolution. * Communication and interpersonal skills including listening, building rapport, establishing empathy whilst demonstrating awareness of internal and external issues in a calm and polite manner. * Ability to work under pressure and apply existing knowledge to unknown areas. * Ability to work in a team and to support team members. * Structured troubleshooting skills and inquisitive nature. * Passionate, professional, with a 'can-do' attitude at all times * Proactive thinking * Problem management and Problem solving If you are a charismatic Service Desk/Call Centre Administrator, looking for a fantastic career opportunity then please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy

Job Description: Looking for an Experienced 2nd Line Support Analyst to join my clients Frome HQ. They take pride in their office culture, and it feels more like a close-knit family than colleagues. Role Overview: While this is primarily an office-based position, we offer occasional flexibility for remote work after the 3-month probation period (subject to candidate's ability to commute to Frome regularly). Qualifications and Experience: Strong customer service and problem-solving skills. Technical skills in areas such as Windows Server (Active Directory, DHCP, DNS, etc.), Microsoft 365, Azure administration, networking diagnostics, Firewall/UTM management, Mac/Linux troubleshooting, virtualization platforms, backup and DR, and cyber security awareness. Familiarity with ITIL or SDI frameworks (desirable). Certifications like CompTIA-A+, N+, and Microsoft Associate Level are preferable but not essential. Benefits: In addition to a competitive salary ranging from £28,000.00 to £34,000.00 per year, we offer a range of benefits, including: Additional leave. Casual dress code. Company pension. Cycle to work scheme. Gym membership. On-site parking. Private dental insurance. Private medical insurance. Sick pay. Work from home options. If this is of interest please reach out and we can discuss the role in more detail.

As a Cyber Security Lead, you will report to the Head of Security Operations, lead and work with a small team of Security Analysts to handle the security incident escalated from the SOC service provider. You are expected to work on 3 shifts covering 24 x 7, 4 days on-site weekly. Client Details Our client is a Technology and Communication company, they are now expanding the security operations team and targeting to recruit 3 Cyber Shift Leads. Description Lead a team of cyber security analysts in a 24x7 shift-based environment, ensuring effective coverage and response to security incidents Monitor and analyse security alerts and events, investigate potential security incidents, and lead the response efforts to mitigate risks Coordinate and execute incident containment, eradication, and recovery activities, ensuring minimal business impact Provide technical guidance and mentor-ship to SOC analyst, enhancing their skill sets and performance Conduct post-incident analysis to identify root causes, lessons learned, and recommendations for enhancing the organisation's security posture Profile Experience in SOC, Cyber Incident Response environment Good exposure in IT Infrastructure and Cyber Security tools Experience in mentoring or leading Junior Analysts Welcome to current Senior Analyst to step up to Lead role Candidates must be eligible to be SC Clearance level Job Offer Bonus up to 20% Car allowance Shift allowance On job training

Senior Project Manager - Monaco - Banking - Heavy Business Analyst background needed - French & English - Up to 90k EUR + benefits Perfect French and English. MUST have a Business Analyst background. MUST have Banking - Financial Services. MUST know Regulatory topics well (if you know the Monaco Regulatory landscape even better). MUST know: Front Office, Middle Office, Compliance, Client static date and documentation. MUST have a strong background in IT - Tech projects and the Business. It is a SR PM role - heavy BA background needed. You will be working with the COO hand in hand. You will be the right hand person. Reporting is KEY Risk and dependencies. AGILE What we are looking for: We are looking for a project manager capable of leading diverse and cross-functional projects, which will enable more flexible and efficient services, ensuring compliance to regulations, enhanced customer experience and leaner business processes. The project manager lead and support diverse and cross-functional projects and will be working closely with various stakeholders (business and IT representatives) across the group. The role will be accountable to the COO Monaco and will work with diverse business sponsors across multiple regions (Monaco, Luxembourg, Switzerland). Description: * Manage the end-to-end delivery of a variety of projects supporting multiple departments (Front Office, Middle Office, compliance, Client Static data and documentation, etc.) and act as the central point of contact for the projects * Work closely with the different business and IT teams and build a strong relationship with the different stakeholders. * Manage communication of progress and changes to senior stakeholders * Ensure financial diligence & reporting * Manage risks and dependencies * Support business analysis (requirements elicitation, solution design, etc) and testing. * Participate to IT development prioritization roadmap and ensure proper engagement with IT value chains * Support business analysis (requirements elicitation, solution design, etc) and testing. * Collect estimate and IT commitment delivery dates * Participate to the creation/update of local policies, guidelines and presentation to Front Office * When required, support the business teams to respond to regulator queries Profile: * Excellent project management skills (preferably with strong business analysis skills) * 5 to 10 years experience in project management and delivery experience (preferably within private banking) * Excellent written and verbal communication skills (French and English) * Strong collaborative skills * Agile experience is a plus * Knowledge of regulatory landscape (Monaco) is a plus * On an occasional basis, travel to other European location might be required If you are interested, please apply with your latest CV. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.

Job title: 1st Line Support Analyst Location: Norwich Duration: 2 months (with possibility of extension) Hours: 5 days per on-site week, 9am to 5pm Your new role As a 1st Line Support Analyst, you will be responsible for providing technical support and customer service to clients using a range of IT products and services. You will be the first point of contact for customers and will resolve simple technical issues and queries or escalate them to other support technicians as appropriate. You will also help with setting up and managing user profiles and passwords, and assist with the development of standards and procedures to prevent further problems. Key responsibilities: Taking customer enquiries by phone, email, live chat and social media Diagnosing, examining and resolving IT issues related to hardware, software, network or peripherals Logging and tracking all support requests using a ticketing system Escalating or delegating unresolved issues to second line support or third line support as needed Following up with customers to ensure satisfaction and closure of issues Updating and maintaining the knowledge base and documentation Contributing to the improvement of IT support processes and services What you'll need to succeed Essential skills and qualifications: A minimum of one year of experience in a similar role or relevant IT qualification A broad understanding of technical procedures and products Excellent communication and customer service skills Ability to work independently and as part of a team Ability to prioritise and manage multiple tasks Ability to troubleshoot and problem-solve effectively Proficient in Microsoft Office applications and Windows operating systems Desirable skills and qualifications: Experience with ITIL framework and service desk software Knowledge of cloud computing, cybersecurity and networking Certification in CompTIA A+, Microsoft or Cisco What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Staying ahead in a candidates' market means finding the right opportunity isn't enough. At Hays we'll provide you with the specific interview support, up-to-date industry insights and knowledge that give you the confidence you need to succeed. We take the time to get to know you, to help you shape the career you want. Because at Hays, we're Working for your tomorrow. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Location - Newbury (hybrid - no more than once a week on-site) Contract - 6 months R ate - £650 per day through umbrella Hours - 40 hours, Monday to Friday Key Responsibilities Content Development - take part in and drive continual creation and refinement of rules and logic within the client's SIEM/EDR/Analytics infrastructure to improve Cyber Security Operations efficiency and effectiveness. This would include responsibilities such as the following: Collaborating with data owners and customers to understand data sources and use cases and successfully translate requirements to actionable content. Develop SIEM/EDR content to address attack vectors using current industry SIEM best practices. Analyse threats/adversaries/attack tools to develop indicator/behavioural based detections that alert and/or prevent malicious activity. Evaluate and make use of multiple data sources to build content across multiple SIEM/EDR platforms. Utilise SIEM/EDR to facilitate metrics collection, analysis, and reporting. Create and maintain SIEM documentation. Effectively collaborate with colleagues and counterparts internally and externally Experience Needed Minimum of 3-5 years' experience in SIEM content (rule logic and code) development role Minimum of 2 years of SOC analyst experience (Level2 or above) required. 5 years IT experience In depth and with extensive hands-on experience in security event analysis, create and refine SIEM/EDR rules and deliver efficiency within the SIEM and all other technologies used within the team. Deep knowledge of IPv4/IPv6, TCP networking protocols Deep knowledge of Windows/Linux operating systems Good working knowledge of security technologies such as SIEM (Elastic Security - preferred, ArcSight, Microsoft Sentinel, Splunk), EDR (Microsoft 365 Defender, FireEye, Tanium), IDS/IPS, Firewalls, proxies, web application Firewalls, antivirus, etc. Understanding of Window Security Event logs and Syslog Excellent familiarity with endpoint/perimeter security attack vectors and detection (blue/purple teaming) Familiarity with standard security frameworks such as MITRE, cyber kill chain and APT campaign strategies Good knowledge of cloud platforms such as GCP, Azure, O365, AWS Experience and working knowledge of GitLab, CICD, Ansible, Kubernetes Good working knowledge of regular expression development Scripting and programming experience is highly desirable (Python) Kusto or SQL knowledge, including rule/query optimisation. Proven ability to prioritise workload, meet deadlines and utilise time effectively. Good interpersonal and communication skills, working effectively as a team player, and the ability to communicate technical information to a non-technical audience. Start Date ASAP Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Contract type: Permanent Hours: Full-time, 35 hours Location: Head Office, Nottingham (flexible and hybrid working available) We are growing our Business Analysis team and have an exciting opportunity for a Senior Business Analyst to join the Society to support our business transformation and the delivery of our brand-new strategy. As a Senior Business Analyst at The Nottingham, you will lead BA activity on allocated projects whilst supporting the ongoing development of the function through coaching of team members and driving continuous improvement. We have a large, progressive change agenda with lots of exciting new projects and opportunities in the pipeline - if you're excited by change, transformation and a new challenge, this is the perfect role and organisation for you! Here's a taste of what you'll be doing as a Senior Business Analyst at The Nottingham Support the delivery of the organisation's change plan, comprising of programmes, projects and small change initiatives - all of which will be supporting our exciting new strategy Conducting early project shaping and scoping activity, feasibility studies and the production of Project Brief documentation The capture of business requirements, with supporting models and documentation, and the management of those requirements through the change lifecycle Collaborate with stakeholders at various levels of seniority and project team members to support the design, development, test, implementation and closedown activity undertaken by change initiatives Contribution to the ongoing development of the business analysis function, driving continuous improvement bringing fresh new thinking to the table Support the development of business analysis team members via coaching, mentoring and peer to peer support What we're looking for - You'll be able to demonstrate transferable skills and experience within a similar business analysis role - we are looking for an individual who can confidently lead business analysis activity on complex change initiatives with significant knowledge of business analysis processes, tools, techniques, and best practice standards. Strong communication and collaboration skills are essential for this role and how we work at The Nottingham - we are looking for someone with excellent stakeholder management skills and high levels of engagement and drive! What we offer - A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 25 days annual leave, holiday purchase scheme, 2 paid volunteering days per year and enhanced family leave Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations Flexible and hybrid working to encourage a work life balance, we want you to be at your best inside and outside of work A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers We're an organisation with a strong sustainability agenda - we've made huge steps in the right direction and we're continually finding new ways to be kinder to the environment by reducing our carbon footprint Your health and wellbeing is important to us; we have a full suite of health and wellbeing resources and support available for all team members Life at The Nottingham So, what does Nottingham look like? We're a mutual, which means we don't have shareholders. Instead, we're owned by our members and use our money to do good, investing in our community, responsible causes, and - well, you. So, we're always striving to do the right thing for our team, communities and members. Although our history spans 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. This means supporting them through all of life's key milestones. From providing a safe place for their savings, help and support finding and funding their home, insuring their assets and planning for their families and their future.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking an IT Senior SharePoint Product Engineer with strong SharePoint technical experience. Candidate is responsible for identifying, defining, and driving new SharePoint & Power Platform implementations and process improvements. Candidate will work with business analysts and stakeholders to document and evaluate business requirements, document training materials, and maintain and update information architecture framework. Candidate will develop relationships with business and technology users to learn the business processes the applications support. This individual must be able to take high level direction, formulate a plan to achieve the goals and execute the plan. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement. Analyze, design, configure, develop, and implement intermediate-level solutions to meet business needs and objectives. Uses out-of-the-box permissions features to manage access to sites and applications. Work, as directed, with our SharePoint Platform team, Knowledge Services team, and possibly other IT teams to engage on a prioritized list of work intake tickets and provide estimates and talk through the options for solving a particular need. Provide intermediate Level 3 support. Investigates operational or systematic problems and provides resolution using intermediate analytical skills and tools as necessary. Manage the platform for SharePoint Online, Power Platform, Develop and review codes for applications in Power Platform using Dataverse/CDS, Automate, Excel, Forms and SharePoint Online. Manage the M365 Security and Governance applications/tools for SPO and PowerPlatform Platform and Data Security. Manage the Power Platform DLP Policies. Operationalized the M365, SPO & PowerPlatform Services. Maintain up-to-date awareness of current and future directions of business industry and associated technologies. Provide knowledge transfer documentation on how solutions are built, and the steps and procedures to maintain them. Proven experience in implementing governance and compliance frameworks for Microsoft 365 cloud services. Proficiency in Scripting and automation using PowerShell or other relevant Scripting languages. Strong understanding of hybrid cloud architectures and integration of Microsoft 365 with on-premises infrastructure. experience in designing and deploying Microsoft 365 cloud solutions Provide guidance and mentoring to junior cloud engineers in the deployment and administration of Microsoft 365 services. Collaborate with cross-functional teams to integrate Microsoft 365 cloud services with on-premises infrastructure and other cloud platforms Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and finally promoting to Production. Migrating content from one site to another or one environment to another using 3rd party tools (ShareGate) Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of experience in Azure cloud engineering or related field. Proven change management skills Manages organizational design/development by dissecting complex situations and refocusing on the most critical technology tasks. Contributes through technical expertise/professional experience in solving problems and/or delivering on opportunities facing the team or group. Provides feedback to management on strategic recommendations. Fosters environment of innovation and change. Aligns changes with the organization's strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Demonstrates proficiency in the application and software development (SDLC) methodology. Reports on progress and project milestones. Focuses on outcomes and achieves results. Strong knowledge of and experience with: SharePoint 2019 On-Premise SharePoint Online Power Apps, Power Automate, Power BI M365 DLP, Security Audit Tools Experience with Migration Tools (ShareGate as an example) Understanding of how to use Atlassian Jira Understanding of how to use Azure Dev Ops Ability to participate in all aspects of application SDLC including Agile methodologies Must participate in daily team scrums Microsoft Office Azure DevOps Atlassian Jira Visual Studio Code SharePoint Designer Javascript, JQuery Knowledge of Intapp Wall Builder and Ethical Walls SharePoint Framework App background Other M365 Apps including Microsoft Teams MS SQL and T-SQL

Prestigious opportunity with a pioneering UK Market Leader for a 1st/2nd Line Support Analyst or Service Desk Analyst. Following a significant investment in our technology we are now seeking to grow our team and enhance our service. As one of our Support Analysts you will be responsible for:- Processing incoming calls/emails in accordance with defined processes and priorities at agreed service levels. Identifying issues, provide and advise suitable solutions and actions. Accurate logging and record keeping of all issues and queries Escalation and management of issues to 3rd Party vendors Becoming a core business system subject matter expert. Providing support to the companies' desktop solutions and management of Active Directory, user maintenance processes and Microsoft Office products. Installation and configuration of systems applications when necessary and with third parties. If you possess a combination of the following skills, then LETS TALK! Previous experience in 1st line support in a Service Desk environment Familiar with systems or applications support Experience escalating and resolving tickets Good analytical and problem-solving skills with the ability to troubleshoot and diagnose problems. Excellent customer care skills, ability to communicate effectively to help employees resolve their issues and feel satisfied with the experience. Excellent written and verbal communication skills with a professional and confident telephone manner. Knowledge of Microsoft PC and Network operating environments and associated applications Knowledge of the Retail sector, ERP or Sales order processing is advantageous but not essential In return you will be rewarded with ongoing career development and training in an enjoyable team environment. What you need to do now If you/'re interested in this role, click /'apply now/' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Ready to join a long-established and trusted Lake District IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District/Remote Flexibility - Accessible from Carlisle, Cockermouth, Penrith Workington & Windermere £30,000 - £37,000 depending on experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design. Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Contracting incident/change support for our regional Cumbrian and further afield client base involving support via telephone, remote and on-site methods. + Working to NCSC's Cyber Essentials v3 specification as a minimum-security standard. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Fortinet, Cisco, Ubiquiti etc. + Knowledge of Veeam, ShadowProtect, Datto, and ESET solutions would be a bonus. Non-Technical Skills: Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well presented alongside good written and verbal English skills. + Full valid UK driver's licence. Desired Skills: + Ability to work from home using equipment assigned by us. + Recent Microsoft or industry certifications and a willingness to upgrade certifications and partake in continued personal development. Interested? Apply here for a fast-track path to the Hiring Manager Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Manager, Cyber Defense Threats and Vulnerabilities SALARY: $160k plus 15% LOCATION: Chicago, IL Hybrid 3 days remote 2 days onsite Looking for a Manager over Cyber defense threats & vulnerabilities. You will manage security tools and lead 3-5 employees. Cyber threats digital forensics incident response application security operating systems cryptographic networking 24/7 on-call support SIEM crowdstrike axiom encase FTX blue coat forefront DSS wireshark snort Active Directory security IAM permissions LDAP SSO The Manager, Cyber Defense will help plan actions and lead security professionals in the analysis and determination of threats to the enterprise, vulnerabilities in the environment, and how our company will best defend itself against these threats. This position will require initiative to oversee security technology implementations and be expected to put together projects and teams to remediate identified security threats, incidents, and compliance issues. Manage security tools including appliances, hosted systems, and SaaS - including health checks, version updates, and content development. Validate content changes to security tools are appropriate from other analysts and teams. Report on and enhance current metrics surrounding security tool capabilities and efficacy. Take a lead role in the systems life cycle performing upgrades, implementation of new technologies, and enhancement identification. Team Management Lead 3-5 employees and contingent labor professional for the cyber systems function within Cyber Defense. Manage team effectively in delivery of incident resolution, project tasks, compliance milestones, and systems implementations. Perform talent management functions across the team, including performance reviews, direct feedback, and other administrative functions as required. Incident Management and Security Response Actions: Lead cyber security incident responders in response activities including investigation, coordination, review, and reporting. Oversee technical analysis of security events while coordinating incident response activities with internal and external teams. Ensure and directly oversee the collection and preservation of data associated with cyber security incident response activities following industry best practices and established procedures. Develop and support briefings to senior management as a trusted incident responder. Supervisory Responsibilities: Manages all members of the Cybersecurity team within Security Services. Assigns personnel to projects, directs their activities, and performs personnel actions (hiring, promotions, terminations, etc.) Confer with and advise subordinates on administrative policies and procedures, technical problems, priorities, and methods. Promote employee development by conducting career-planning sessions with staff and selecting and scheduling employee training classes, conferences, and seminars Qualifications : Technical Skills: SIEM solutions Experience with Crowdstrike solutions Forensic analysis tools (Axiom, EnCase, FTK) Malware analysis tools (dynamic and static) Secure Web Gateway (BlueCoat, Microsoft Forefront) solutions Network sniffers and packet tracing tools (DSS, Ethereal and tcpdump, WireShark). Intrusion Detection & Prevention Tools such as SNORT/Sourcefire, Palo Alto, etc.) Encryption technologies (PGP, PKI and X.509) Hands on experience with network architecture, including network security. Hands on experience with Active Directory Security, including scans, best practices and security configuration. Hands on experience with Application Security controls including design, dynamic scans, static code analysis. Hands on experience with Incident Reponses process, procedures and Tools Identity and access management (I&AM) experience with Active Directory, NTFS permissions, LDAP and Single Sign On (SSO) solutions. Industry-standard metrics and measurements for SOC effectiveness Risk management in the context of the NIST CSF or another industry-standard framework Passion for creating tools and automating processes. Standard technical writing tools including MS Word, Excel, Project and Visio Familiarity with: Industry-standard operating systems and environments such as Microsoft Windows and Linux distributions, in data center and cloud environments. LAN/WAN routing and high availability (OSPF, BGP4/iBGP, EIGRP and NSRP) Fundamental understanding of the underlying protocols and data used as the basis for the security monitoring service, including: HTTP, HTTPS, SQL, TCP/IP, Active Directory Application and database security experience Network and security engineering experience, including log and network traffic capture analysis. Experience with assessing system hardening procedures for Windows, Linux Security policy, standards, governance, privacy and regulatory experience (eg, NIST, COBIT). Knowledge of BYOD and Mobile Device Management platforms. Securing cloud based platforms (Microsoft Azure, Amazon AWS, etc.). Education and/or Experience: Minimum three years of information security experience, preferably in the financial services industry. Minimum two years hands-on security operations experience including interdisciplinary experience with four or more of the following: Cyber Threat Analysis, Digital Computer Forensics, Incident Response, Application Security, Operating Systems Security, Cryptographic Controls, Networking, Programming languages, Incident Response Minimum one year in a leadership role or team/project lead capacity. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies. Industry knowledge of leading-edge security technologies and methods working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities