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soc analyst
Robert Walters - SnagR
IT Compliance Analyst
Robert Walters - SnagR
IT Compliance Analyst Salary : £35,000 to £40,000 Location : Birmingham An exciting opportunity has arisen for an IT Compliance Analyst to join a forward-thinking organisation in Birmingham, where your expertise will play a pivotal role in shaping and safeguarding the company's information security landscape. This newly created position offers you the chance to be at the forefront of developing robust compliance measures, working closely with both internal and external audit teams, as well as a diverse range of stakeholders across the business. You will be instrumental in ensuring that all information security controls are not only effective but also fully compliant with industry standards. The role provides a unique platform to collaborate with procurement, business units, and third-party vendors, ensuring comprehensive risk management and continuous improvement of security practices. With a strong emphasis on teamwork, communication, and operational delivery, this is your opportunity to make a meaningful impact within a supportive environment that values knowledge sharing and professional growth. Be part of a newly established function dedicated to enhancing information security measures and evidencing compliance for both the business and its customers, offering you the chance to shape processes from the ground up. Work collaboratively with cross-functional teams including procurement, business units, and third-party vendors to identify, assess, and manage risks while supporting customer audits and responding to complex queries. Enjoy a consultative and inclusive workplace culture that encourages open communication, stakeholder engagement, and ongoing professional development within the field of information security. What you'll do: As an IT Compliance Analyst based in Birmingham, you will immerse yourself in a variety of engaging activities designed to strengthen the organisation's information security posture. Your day-to-day responsibilities will see you reviewing critical documentation related to IT controls while evaluating their effectiveness through rigorous testing. You will develop audit methodologies that set new benchmarks for quality assurance within the business. By designing audit programmes tailored to industry standards such as CIS or ISO27001, you will ensure ongoing compliance across all areas. Taking ownership of both internal and external audits means you'll be at the heart of maintaining regulatory alignment while also assessing third-party suppliers for potential risks. Your collaborative approach will see you working hand-in-hand with procurement teams as well as other business units to uphold cyber security standards throughout the supply chain. Additionally, you'll play a key role in responding to customer due diligence requests by gathering input from various departments. Through these varied tasks, your contribution will be vital in driving continuous improvement initiatives that protect both company assets and client interests. Review existing documentation of IT controls, business processes, policies, procedures, and management reports to ensure their effectiveness and sustainability across the organisation. Evaluate, document, and test both manual and automated controls throughout the IT environment to maintain high standards of operational efficiency. Develop and implement comprehensive audit testing methodologies tailored to evolving industry requirements. Design detailed audit programmes that facilitate ongoing evaluation and validation of IT control effectiveness in line with best practice frameworks. Lead and conduct internal and external Information Security audits according to recognised industry standards such as CIS, SOX, and ISO27001. Assess suppliers' capabilities against applicable requirements by conducting thorough evaluations aligned with organisational policies, standards, and procedures. Conduct Information Security risk assessments for suppliers and vendors to ensure all third-party risks are identified, assessed, and managed effectively. Collaborate with internal stakeholders to ensure that all controls adhere strictly to defined policies, processes, and procedures. Work closely with procurement teams and business units to guarantee supplier compliance with cyber security policies and standards. Lead the completion of customer RFPs and RFIs by coordinating responses across multiple functions including Sales, Product Development, Information Security, and Information Systems. What you bring: To excel as an IT Compliance Analyst in this setting, your background should reflect hands-on experience within audit functions where information security was paramount. Your familiarity with leading governance frameworks like NIST or ISO27001 will enable you to navigate complex regulatory landscapes confidently. You bring not only technical acumen but also outstanding interpersonal abilities-your talent for building relationships ensures smooth collaboration between internal teams and external partners alike. Your attention to detail shines through when documenting findings or preparing reports; meanwhile your organisational skills help you juggle multiple priorities without compromising quality. A consultative mindset allows you to support colleagues while maintaining independence in your assessments. Proven experience working within an audit function focused on information security or IT compliance is essential for success in this role. Comprehensive knowledge of major Information Security frameworks such as NIST, CIS, SOX, Cyber Essentials, ISO27001, PCI-DSS or SOC is required. Demonstrated ability to contribute positively towards fostering an effective Information Security culture that supports audit objectives across diverse teams. Strong relationship-building skills enabling you to establish productive connections with stakeholders from functional teams as well as external auditors on relevant standards. A solid understanding of Information Security controls coupled with practical experience applying them within complex environments is highly desirable. Ability to accurately identify Information Security risks during audits while managing findings in accordance with organisational risk appetite guidelines. Exceptional written and verbal communication skills allowing you to produce clear audit documentation and present findings confidently at all levels. Commitment to excellence reflected through high organisational skills; adept at managing time efficiently while balancing priorities under pressure. Capacity for autonomous work combined with a proactive approach towards driving improvements in processes or control environments. What's next: If you are ready to take on a rewarding challenge where your skills can truly make an impact within information security compliance-this is your moment! Apply today by clicking on the link provided-your next career step awaits! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
04/07/2025
Full time
IT Compliance Analyst Salary : £35,000 to £40,000 Location : Birmingham An exciting opportunity has arisen for an IT Compliance Analyst to join a forward-thinking organisation in Birmingham, where your expertise will play a pivotal role in shaping and safeguarding the company's information security landscape. This newly created position offers you the chance to be at the forefront of developing robust compliance measures, working closely with both internal and external audit teams, as well as a diverse range of stakeholders across the business. You will be instrumental in ensuring that all information security controls are not only effective but also fully compliant with industry standards. The role provides a unique platform to collaborate with procurement, business units, and third-party vendors, ensuring comprehensive risk management and continuous improvement of security practices. With a strong emphasis on teamwork, communication, and operational delivery, this is your opportunity to make a meaningful impact within a supportive environment that values knowledge sharing and professional growth. Be part of a newly established function dedicated to enhancing information security measures and evidencing compliance for both the business and its customers, offering you the chance to shape processes from the ground up. Work collaboratively with cross-functional teams including procurement, business units, and third-party vendors to identify, assess, and manage risks while supporting customer audits and responding to complex queries. Enjoy a consultative and inclusive workplace culture that encourages open communication, stakeholder engagement, and ongoing professional development within the field of information security. What you'll do: As an IT Compliance Analyst based in Birmingham, you will immerse yourself in a variety of engaging activities designed to strengthen the organisation's information security posture. Your day-to-day responsibilities will see you reviewing critical documentation related to IT controls while evaluating their effectiveness through rigorous testing. You will develop audit methodologies that set new benchmarks for quality assurance within the business. By designing audit programmes tailored to industry standards such as CIS or ISO27001, you will ensure ongoing compliance across all areas. Taking ownership of both internal and external audits means you'll be at the heart of maintaining regulatory alignment while also assessing third-party suppliers for potential risks. Your collaborative approach will see you working hand-in-hand with procurement teams as well as other business units to uphold cyber security standards throughout the supply chain. Additionally, you'll play a key role in responding to customer due diligence requests by gathering input from various departments. Through these varied tasks, your contribution will be vital in driving continuous improvement initiatives that protect both company assets and client interests. Review existing documentation of IT controls, business processes, policies, procedures, and management reports to ensure their effectiveness and sustainability across the organisation. Evaluate, document, and test both manual and automated controls throughout the IT environment to maintain high standards of operational efficiency. Develop and implement comprehensive audit testing methodologies tailored to evolving industry requirements. Design detailed audit programmes that facilitate ongoing evaluation and validation of IT control effectiveness in line with best practice frameworks. Lead and conduct internal and external Information Security audits according to recognised industry standards such as CIS, SOX, and ISO27001. Assess suppliers' capabilities against applicable requirements by conducting thorough evaluations aligned with organisational policies, standards, and procedures. Conduct Information Security risk assessments for suppliers and vendors to ensure all third-party risks are identified, assessed, and managed effectively. Collaborate with internal stakeholders to ensure that all controls adhere strictly to defined policies, processes, and procedures. Work closely with procurement teams and business units to guarantee supplier compliance with cyber security policies and standards. Lead the completion of customer RFPs and RFIs by coordinating responses across multiple functions including Sales, Product Development, Information Security, and Information Systems. What you bring: To excel as an IT Compliance Analyst in this setting, your background should reflect hands-on experience within audit functions where information security was paramount. Your familiarity with leading governance frameworks like NIST or ISO27001 will enable you to navigate complex regulatory landscapes confidently. You bring not only technical acumen but also outstanding interpersonal abilities-your talent for building relationships ensures smooth collaboration between internal teams and external partners alike. Your attention to detail shines through when documenting findings or preparing reports; meanwhile your organisational skills help you juggle multiple priorities without compromising quality. A consultative mindset allows you to support colleagues while maintaining independence in your assessments. Proven experience working within an audit function focused on information security or IT compliance is essential for success in this role. Comprehensive knowledge of major Information Security frameworks such as NIST, CIS, SOX, Cyber Essentials, ISO27001, PCI-DSS or SOC is required. Demonstrated ability to contribute positively towards fostering an effective Information Security culture that supports audit objectives across diverse teams. Strong relationship-building skills enabling you to establish productive connections with stakeholders from functional teams as well as external auditors on relevant standards. A solid understanding of Information Security controls coupled with practical experience applying them within complex environments is highly desirable. Ability to accurately identify Information Security risks during audits while managing findings in accordance with organisational risk appetite guidelines. Exceptional written and verbal communication skills allowing you to produce clear audit documentation and present findings confidently at all levels. Commitment to excellence reflected through high organisational skills; adept at managing time efficiently while balancing priorities under pressure. Capacity for autonomous work combined with a proactive approach towards driving improvements in processes or control environments. What's next: If you are ready to take on a rewarding challenge where your skills can truly make an impact within information security compliance-this is your moment! Apply today by clicking on the link provided-your next career step awaits! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Content Designer | GDS | Manchester| Inside
SR2 - Socially Responsible Recruitment Manchester, Lancashire
Content Designer | GDS | Manchester| Inside SR2 is recruiting a Content Designer to join a central government digital programme via a consultancy partner, supporting critical public services with user-centred content design. Role Details: Rate: £425/day (Inside IR35) Length: 3 months initially, with a high likelihood of extension (potential until late 2026) Start: ASAP Location: UK-based, hybrid with 2 days per week in Manchester The Role: You will shape and deliver accessible, impactful content across end-to-end user journeys, working closely with user researchers, analysts, and stakeholders to test and iterate content that meets GDS standards and prioritises user needs. Key Responsibilities: Design, test, and iterate content using prototypes (from sketches to coded prototypes) Establish and maintain content patterns aligned with GDS standards Collaborate with researchers and analysts to ensure content meets user needs Influence and manage stakeholder relationships effectively Lead and deliver content improvement strategies across services Champion accessibility and quality in content delivery Guide and coach junior content designers, reviewing and assuring quality of work Skills & Experience: Proven GDS and government content design experience Strong understanding of user-centred design and accessibility principles Experience influencing and negotiating with stakeholders across programmes Ability to lead content strategy, continuous improvement, and quality assurance Experience working within agile, multidisciplinary teams Please apply with your CV for consideration.
04/07/2025
Project-based
Content Designer | GDS | Manchester| Inside SR2 is recruiting a Content Designer to join a central government digital programme via a consultancy partner, supporting critical public services with user-centred content design. Role Details: Rate: £425/day (Inside IR35) Length: 3 months initially, with a high likelihood of extension (potential until late 2026) Start: ASAP Location: UK-based, hybrid with 2 days per week in Manchester The Role: You will shape and deliver accessible, impactful content across end-to-end user journeys, working closely with user researchers, analysts, and stakeholders to test and iterate content that meets GDS standards and prioritises user needs. Key Responsibilities: Design, test, and iterate content using prototypes (from sketches to coded prototypes) Establish and maintain content patterns aligned with GDS standards Collaborate with researchers and analysts to ensure content meets user needs Influence and manage stakeholder relationships effectively Lead and deliver content improvement strategies across services Champion accessibility and quality in content delivery Guide and coach junior content designers, reviewing and assuring quality of work Skills & Experience: Proven GDS and government content design experience Strong understanding of user-centred design and accessibility principles Experience influencing and negotiating with stakeholders across programmes Ability to lead content strategy, continuous improvement, and quality assurance Experience working within agile, multidisciplinary teams Please apply with your CV for consideration.
Michael Bailey Associates
Strategic Supplier Analyst - Energy Assets (m/f/d)
Michael Bailey Associates Düsseldorf, Nordrhein-Westfalen
WE are looking for a Strategic Supplier Analyst - Energy Assets (m/f/d) Start: 14.07.25 End: 31.01.2026 volume: fulltime Location: Remote Level: Medium Project description: The new Energy Asset Supplier Strategy department aims to maximize the value of the Energy Assets through our strategic suppliers by way of contract negotiations, supplier performance management and relationship management. With a planned project duration from now until approximately middle of 2026, latest end of 2026, the Energy Asset Supplier Strategy department plans to set up a new structure, processes and products in order to meet all customer's requirements in a lean and cost-efficient way. Task (performed independently): ? Analysis of the as-is situation of the strategic supplier landscape in Energy Assets by taking into consideration the project requirements based on own professional knowledge and experience. This includes: ? Assessment of who the top strategic suppliers are and what contractual documents and additional documentation are available, in order to assess in the next step what is needed in addition and which documents need to be amended. ? In this context, creation of a proposal for a segmentation Matrix for the top strategic suppliers ? Documentation of the results of the assessment in written form and handing over of a proposal to the Energy Asset Supplier Strategy department for a sign-off and further use, incl. additional documents that are required based on the results of the previous analysis. ? Professional consultation of strategic supplier managers by preparation of contract negotiations with strategic suppliers: ? The preparation includes the gathering of the (technical) demand and the strategy of the negotiation. This includes gathering of feedback from the key stakeholders in Energy Assets and preparation of a proposal for a negotiation strategy based on own evaluation of scope and expertise ? Documentation of the proposal in written form and handing over of the proposal to the project leads for the negotiation, who will lead the negotiation. ? Planning and organization of strategic meetings (online) with a top strategic supplier and the Senior Leadership team based on own evaluation of scope and necessary number. ? This includes gathering of information about the performance of the strategic supplier and the relevant topics for the meeting, as well as a proposal of the agenda ? Documentation of the results and handing over to the client for further use ? Design, review, and maintenance of contract contents/documentations with the aim of checking the compliance and timeline targets provided by the client in advance ? Review and conduction of an analysis of the contract status regarding negotiated milestones from external vendors: ? Consultation with regard to possible measures in case there are deviations from the contracts in terms of milestones and timelines ? The analysis includes documenting of the results and presentation of the results, and a recommendation on how to handle the deviations (if there is one) to the relevant internal stakeholders in a meeting (online) and in written form ? Creation of surveys (content & technical solution) for the internal organization with the aim of gathering the service satisfaction level: Coordination and organization of respective communication, analysis & identification of the target audience in Energy Assets. This includes documentation of the results on our Sourcing Portal. Skills: - Project Management experience - Experience with creation of Survey Designs & Analysis - Experience around (supplier) Performance Monitoring & Reporting - Experience with Contract management - Ability to assess and categorize suppliers based on strategic importance, spend, risk, and performance. - German and English
04/07/2025
Project-based
WE are looking for a Strategic Supplier Analyst - Energy Assets (m/f/d) Start: 14.07.25 End: 31.01.2026 volume: fulltime Location: Remote Level: Medium Project description: The new Energy Asset Supplier Strategy department aims to maximize the value of the Energy Assets through our strategic suppliers by way of contract negotiations, supplier performance management and relationship management. With a planned project duration from now until approximately middle of 2026, latest end of 2026, the Energy Asset Supplier Strategy department plans to set up a new structure, processes and products in order to meet all customer's requirements in a lean and cost-efficient way. Task (performed independently): ? Analysis of the as-is situation of the strategic supplier landscape in Energy Assets by taking into consideration the project requirements based on own professional knowledge and experience. This includes: ? Assessment of who the top strategic suppliers are and what contractual documents and additional documentation are available, in order to assess in the next step what is needed in addition and which documents need to be amended. ? In this context, creation of a proposal for a segmentation Matrix for the top strategic suppliers ? Documentation of the results of the assessment in written form and handing over of a proposal to the Energy Asset Supplier Strategy department for a sign-off and further use, incl. additional documents that are required based on the results of the previous analysis. ? Professional consultation of strategic supplier managers by preparation of contract negotiations with strategic suppliers: ? The preparation includes the gathering of the (technical) demand and the strategy of the negotiation. This includes gathering of feedback from the key stakeholders in Energy Assets and preparation of a proposal for a negotiation strategy based on own evaluation of scope and expertise ? Documentation of the proposal in written form and handing over of the proposal to the project leads for the negotiation, who will lead the negotiation. ? Planning and organization of strategic meetings (online) with a top strategic supplier and the Senior Leadership team based on own evaluation of scope and necessary number. ? This includes gathering of information about the performance of the strategic supplier and the relevant topics for the meeting, as well as a proposal of the agenda ? Documentation of the results and handing over to the client for further use ? Design, review, and maintenance of contract contents/documentations with the aim of checking the compliance and timeline targets provided by the client in advance ? Review and conduction of an analysis of the contract status regarding negotiated milestones from external vendors: ? Consultation with regard to possible measures in case there are deviations from the contracts in terms of milestones and timelines ? The analysis includes documenting of the results and presentation of the results, and a recommendation on how to handle the deviations (if there is one) to the relevant internal stakeholders in a meeting (online) and in written form ? Creation of surveys (content & technical solution) for the internal organization with the aim of gathering the service satisfaction level: Coordination and organization of respective communication, analysis & identification of the target audience in Energy Assets. This includes documentation of the results on our Sourcing Portal. Skills: - Project Management experience - Experience with creation of Survey Designs & Analysis - Experience around (supplier) Performance Monitoring & Reporting - Experience with Contract management - Ability to assess and categorize suppliers based on strategic importance, spend, risk, and performance. - German and English
Analyst Trainee (Posting )
New Jersey Department of Children and Families New Brunswick, New Jersey
The Department of Children and Families (DCF), Office of Training and Professional Development (OTPD), seeks a qualified candidate for an Analyst Trainee position. This position will report in-person to the Office of Training and Professional Development in New Brunswick, NJ and may be eligible to work remotely for up to two (2) days in a calendar week. Under the direction of a supervisor in a state department or agency, as a trainee and productive worker, receives on the job training in analytic practices/procedures and application and research and preparation of reports, completes assignments which will provide practical analyst experience and/or learns to review and analyze financial reports; does other related work. The OTPD leads training and professional development initiatives for all DCF Divisions and Offices with a large focus on the child welfare workforce. OTPD is implementing strategic priorities that will be responsive to DCF's changing landscape and needs. Experience in the study of work methods/processes related to instructional technologies, analysis of data from a variety of sources, design and preparation of Learning Management Systems (LMS)/programs, operation of Moodle LMS and expertise in Microsoft Excel is preferred. This position also requires knowledge and understanding of DCF's strategic plan and a commitment to learning, growth, leadership, and self-reflection. The candidate selected for this position will also demonstrate OTPD's values with a strong ability to forge collaborations and partnerships that model a strong community built on teamwork, respect, equity and integrity. REQUIREMENTS NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Four (4) years of professional experience relevant to the position. NOTE: Please refer to the Advancement section located at the bottom of this title specification for a comprehensive list of approved journeyman titles connected to this trainee title. Experience must be related to the journeyman title associated with the position. OR Possession of a Bachelor's degree from an accredited college or university. NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions. ADVANCEMENT: Appointees who successfully complete the 12-month training period will be eligible for advancement to the title Administrative Analyst 1 in accordance with Civil Service Commission procedures. The inability of an employee in a trainee title to attain a level of performance warranting advancement shall be considered cause for separation. RESUME NOTE: Eligibility determinations will be based upon information presented on the resume only. Applicants who possess a degree from a college or university outside the United States must provide an evaluation of one's transcripts from a recognized evaluation service at the time of submission by the above closing date. Failure to do so may result in your ineligibility. STARTING SALARY: $49,738.97 6 MONTH INCREASE SALARY: $51,987.70 SPECIAL NOTE: After successful completion of the 12-month training period, appointees will be eligible for advancement to the journeyman title of Administrative Analyst 1, with a starting salary of $56,828.70. EMPLOYEE BENEFITS: The Department of Children and Families provides many employee benefits, including but not limited to: Alternative Workweek Program* Deferred Compensation Health, Dental and Life Insurance Flexible and Health Spending Accounts Pension Telework* Public Service Loan Forgiveness Benefit Leave (Vacation, Sick, Administrative Leave) 13 Paid Holidays *Pursuant to Department policy, procedures and/or guidelines. TO APPLY: You must submit a cover letter and resume as a single PDF document, saving the file by your Last Name, First Name. Please indicate in your cover letter the Posting # and where you found this job opportunity. Send the file to: (see below) LICENSE: Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. PUBLIC SERVICE LOAN FORGIVENESS: As a prospective employee of the State of New Jersey, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website VETERANS PREFERENCE : Are you a veteran? If so, proof of your NJ Veterans Preference is required at application. Please provide a copy of your New Jersey Civil Service Commission NOTIFICATION OF VETERANS STATUS along with your cover letter and resume. For information on how to apply for Veterans Preference in the State of NJ, please visit the Civil Service Commission's website SAME APPLICANTS : If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their Website RESIDENCY LAW : Effective 9/1/11, NJ PL 70 (NJ First Act), requires all State employees to reside in New Jersey, unless exempted under the law, or current employees who live out-of-state and do not have a break-in service of more than 7 calendar days, as they are grandfathered. New employees or current employees who were not grandfathered and who live out-of-state have one year after the date of employment to relocate their residence to New Jersey or request an exemption. Current employees who reside in NJ must retain NJ residency, unless he/she obtains an exemption. Employees who fail to meet the residency requirements or obtain an exemption will be removed from employment. The Department of Children and Families is an Equal Employment Opportunity Employer and is committed to fostering a respectful and inclusive work environment which reflects the diversity of the state we serve.
04/07/2025
Full time
The Department of Children and Families (DCF), Office of Training and Professional Development (OTPD), seeks a qualified candidate for an Analyst Trainee position. This position will report in-person to the Office of Training and Professional Development in New Brunswick, NJ and may be eligible to work remotely for up to two (2) days in a calendar week. Under the direction of a supervisor in a state department or agency, as a trainee and productive worker, receives on the job training in analytic practices/procedures and application and research and preparation of reports, completes assignments which will provide practical analyst experience and/or learns to review and analyze financial reports; does other related work. The OTPD leads training and professional development initiatives for all DCF Divisions and Offices with a large focus on the child welfare workforce. OTPD is implementing strategic priorities that will be responsive to DCF's changing landscape and needs. Experience in the study of work methods/processes related to instructional technologies, analysis of data from a variety of sources, design and preparation of Learning Management Systems (LMS)/programs, operation of Moodle LMS and expertise in Microsoft Excel is preferred. This position also requires knowledge and understanding of DCF's strategic plan and a commitment to learning, growth, leadership, and self-reflection. The candidate selected for this position will also demonstrate OTPD's values with a strong ability to forge collaborations and partnerships that model a strong community built on teamwork, respect, equity and integrity. REQUIREMENTS NOTE: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Four (4) years of professional experience relevant to the position. NOTE: Please refer to the Advancement section located at the bottom of this title specification for a comprehensive list of approved journeyman titles connected to this trainee title. Experience must be related to the journeyman title associated with the position. OR Possession of a Bachelor's degree from an accredited college or university. NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions. ADVANCEMENT: Appointees who successfully complete the 12-month training period will be eligible for advancement to the title Administrative Analyst 1 in accordance with Civil Service Commission procedures. The inability of an employee in a trainee title to attain a level of performance warranting advancement shall be considered cause for separation. RESUME NOTE: Eligibility determinations will be based upon information presented on the resume only. Applicants who possess a degree from a college or university outside the United States must provide an evaluation of one's transcripts from a recognized evaluation service at the time of submission by the above closing date. Failure to do so may result in your ineligibility. STARTING SALARY: $49,738.97 6 MONTH INCREASE SALARY: $51,987.70 SPECIAL NOTE: After successful completion of the 12-month training period, appointees will be eligible for advancement to the journeyman title of Administrative Analyst 1, with a starting salary of $56,828.70. EMPLOYEE BENEFITS: The Department of Children and Families provides many employee benefits, including but not limited to: Alternative Workweek Program* Deferred Compensation Health, Dental and Life Insurance Flexible and Health Spending Accounts Pension Telework* Public Service Loan Forgiveness Benefit Leave (Vacation, Sick, Administrative Leave) 13 Paid Holidays *Pursuant to Department policy, procedures and/or guidelines. TO APPLY: You must submit a cover letter and resume as a single PDF document, saving the file by your Last Name, First Name. Please indicate in your cover letter the Posting # and where you found this job opportunity. Send the file to: (see below) LICENSE: Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. PUBLIC SERVICE LOAN FORGIVENESS: As a prospective employee of the State of New Jersey, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website VETERANS PREFERENCE : Are you a veteran? If so, proof of your NJ Veterans Preference is required at application. Please provide a copy of your New Jersey Civil Service Commission NOTIFICATION OF VETERANS STATUS along with your cover letter and resume. For information on how to apply for Veterans Preference in the State of NJ, please visit the Civil Service Commission's website SAME APPLICANTS : If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their Website RESIDENCY LAW : Effective 9/1/11, NJ PL 70 (NJ First Act), requires all State employees to reside in New Jersey, unless exempted under the law, or current employees who live out-of-state and do not have a break-in service of more than 7 calendar days, as they are grandfathered. New employees or current employees who were not grandfathered and who live out-of-state have one year after the date of employment to relocate their residence to New Jersey or request an exemption. Current employees who reside in NJ must retain NJ residency, unless he/she obtains an exemption. Employees who fail to meet the residency requirements or obtain an exemption will be removed from employment. The Department of Children and Families is an Equal Employment Opportunity Employer and is committed to fostering a respectful and inclusive work environment which reflects the diversity of the state we serve.
Talent Leaders
HRIS SYSTEMS ANALYST - iTRENT/ZELLIS
Talent Leaders
HRIS Systems Analyst - iTrent/Zellis Our client is a leading UK health/Social care services provider, rapidly expanding, with a reputation for innovation and excellence and a strong values driven culture They urgently require a talented, dynamic HRIS Systems Analyst to help on the delivery of a key programme to modernise their core HR & Finance systems To be considered you will have/be: Similar HRIS platform system experience (MHR iTrent, Zellis, ICIMS, Smart Recruiters) Experience in system configuration ie able to configure multiple modules (eg core HR, Payroll, ATS) Requirements gathering - document and analyse business requirements Gap Analysis: Identifies gaps between current processes and systems capabilities Advises improvements to HR processes with automation & system features Data management - data mapping, cleansing, validating and migration data between systems Report and analytics production Testing - writing test scripts, conducting UAT System documentation - produces clear documentation (eg requirements, user guides, process documents) Training and support - assist production of training guides and support end users us of system In return, you will get the opportunity to contribute and develop further with a dynamic forward-thinking values driven organisation that rewards achievers Shortlisting today Immediate starter Salary : £40k-50k + Excellent Benefits Location: Essex (2 days)/Hybrid
02/07/2025
Full time
HRIS Systems Analyst - iTrent/Zellis Our client is a leading UK health/Social care services provider, rapidly expanding, with a reputation for innovation and excellence and a strong values driven culture They urgently require a talented, dynamic HRIS Systems Analyst to help on the delivery of a key programme to modernise their core HR & Finance systems To be considered you will have/be: Similar HRIS platform system experience (MHR iTrent, Zellis, ICIMS, Smart Recruiters) Experience in system configuration ie able to configure multiple modules (eg core HR, Payroll, ATS) Requirements gathering - document and analyse business requirements Gap Analysis: Identifies gaps between current processes and systems capabilities Advises improvements to HR processes with automation & system features Data management - data mapping, cleansing, validating and migration data between systems Report and analytics production Testing - writing test scripts, conducting UAT System documentation - produces clear documentation (eg requirements, user guides, process documents) Training and support - assist production of training guides and support end users us of system In return, you will get the opportunity to contribute and develop further with a dynamic forward-thinking values driven organisation that rewards achievers Shortlisting today Immediate starter Salary : £40k-50k + Excellent Benefits Location: Essex (2 days)/Hybrid
La Fosse Associates Limited
Junior SecOps Analyst
La Fosse Associates Limited
I'm currently partnering with a global organization who are looking for a Junior Security Operations Analyst to join them to join their established team to contribute to their maturity journey. It's a wide spanning role where you'll gain experience across the full spectrum of cyber security and perfect for someone with a genuine thirst for knowledge. This is a brilliant opportunity for someone starting out in cybersecurity or looking for that next step into a hands-on SecOps role. You'll be supported by an experienced InfoSec team and get the chance to learn on the job! What they're looking for: A basic understanding of cybersecurity concepts (eg, threats, vulnerabilities, phishing, patching) Familiarity with tools like SIEM or incident response A good grounding in IT and networking A proactive attitude and good communication skills Above all - a passion for InfoSec. You don't need years of experience - but a strong interest in cyber and a willingness to learn is key! Key Details: Salary: Up to £35,000 1 x a week in the West Midlands/Leeds 15% Bonus Pension Healthcare Great training budget If the role sounds like you send your CV to (see below) and APPLY NOW!
02/07/2025
Full time
I'm currently partnering with a global organization who are looking for a Junior Security Operations Analyst to join them to join their established team to contribute to their maturity journey. It's a wide spanning role where you'll gain experience across the full spectrum of cyber security and perfect for someone with a genuine thirst for knowledge. This is a brilliant opportunity for someone starting out in cybersecurity or looking for that next step into a hands-on SecOps role. You'll be supported by an experienced InfoSec team and get the chance to learn on the job! What they're looking for: A basic understanding of cybersecurity concepts (eg, threats, vulnerabilities, phishing, patching) Familiarity with tools like SIEM or incident response A good grounding in IT and networking A proactive attitude and good communication skills Above all - a passion for InfoSec. You don't need years of experience - but a strong interest in cyber and a willingness to learn is key! Key Details: Salary: Up to £35,000 1 x a week in the West Midlands/Leeds 15% Bonus Pension Healthcare Great training budget If the role sounds like you send your CV to (see below) and APPLY NOW!
VIQU Ltd
Unit4 Business Support
VIQU Ltd Widnes, Cheshire
Unit4/Agresso Business Support Hybrid | Widnes | Permanent | £33,000 - £40,000 VIQU has partnered with one of the UK's largest health and social care charities in a search for as ERP Support Analyst with a speciality in Agresso/Unit4. You'll need: Proven experience in HR and/or Payroll systems support. Familiarity with Agresso/Unit4 ERP (ideally with knowledge of FlexiTables, Farms AG16, alerts, or similar). Some understanding of payroll processes and data workflows. Ability to understand and assist with project work, including testing and documentation. Working knowledge of Microsoft SQL (limited experience is fine). Strong attention to detail and ability to work autonomously. A background in system support or system administration roles. A proactive mindset and desire for long-term growth and progression. What you'll be doing: Administering, supporting and monitoring HR & Payroll systems - including Agresso (Unit4 ERP). Managing incidents and requests via the internal Service Desk. Workflow and distribution rule updates (eg setting substitutes, user access changes). Reviewing system alerts and applying housekeeping and data checks. Supporting systems-related project work including attendance system testing and ERP scoping. Assisting in writing and running test scripts. Providing user support and guidance during system changes and rollouts. What's in it for you? Flexible working (option to work across 4 or 5 days per week). Hybrid model with 3-4 days WFH and 1 day in the Widnes HQ. Generous employee wellbeing package, including discounts and EAP support. Cycle to work and holiday discount schemes. Day-to-day involvement in meaningful, purpose-driven projects within the charity sector. Unit4/Agresso Business Support Flexible Working | Widnes | Permanent | £33,000 - £40,000 To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Aaron Chiverton at (see below) If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
02/07/2025
Full time
Unit4/Agresso Business Support Hybrid | Widnes | Permanent | £33,000 - £40,000 VIQU has partnered with one of the UK's largest health and social care charities in a search for as ERP Support Analyst with a speciality in Agresso/Unit4. You'll need: Proven experience in HR and/or Payroll systems support. Familiarity with Agresso/Unit4 ERP (ideally with knowledge of FlexiTables, Farms AG16, alerts, or similar). Some understanding of payroll processes and data workflows. Ability to understand and assist with project work, including testing and documentation. Working knowledge of Microsoft SQL (limited experience is fine). Strong attention to detail and ability to work autonomously. A background in system support or system administration roles. A proactive mindset and desire for long-term growth and progression. What you'll be doing: Administering, supporting and monitoring HR & Payroll systems - including Agresso (Unit4 ERP). Managing incidents and requests via the internal Service Desk. Workflow and distribution rule updates (eg setting substitutes, user access changes). Reviewing system alerts and applying housekeeping and data checks. Supporting systems-related project work including attendance system testing and ERP scoping. Assisting in writing and running test scripts. Providing user support and guidance during system changes and rollouts. What's in it for you? Flexible working (option to work across 4 or 5 days per week). Hybrid model with 3-4 days WFH and 1 day in the Widnes HQ. Generous employee wellbeing package, including discounts and EAP support. Cycle to work and holiday discount schemes. Day-to-day involvement in meaningful, purpose-driven projects within the charity sector. Unit4/Agresso Business Support Flexible Working | Widnes | Permanent | £33,000 - £40,000 To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Aaron Chiverton at (see below) If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
VIQU Ltd
System Support (Agresso/Unit4)
VIQU Ltd Widnes, Cheshire
ERP System Support (Agresso/Unit4) Flexible Working | Widnes | Permanent | £33,000 - £38,000 VIQU has partnered with one of the UK's largest health and social care charities in a search for as ERP Support Analyst with a speciality in Agresso/Unit4. You'll need: Proven experience in HR and/or Payroll systems support. Familiarity with Agresso/Unit4 ERP (ideally with knowledge of FlexiTables, Farms AG16, alerts, or similar). Some understanding of payroll processes and data workflows. Ability to understand and assist with project work, including testing and documentation. Working knowledge of Microsoft SQL (limited experience is fine). Strong attention to detail and ability to work autonomously. A background in system support or system administration roles. A proactive mindset and desire for long-term growth and progression. What you'll be doing: Administering, supporting and monitoring HR & Payroll systems - including Agresso (Unit4 ERP). Managing incidents and requests via the internal Service Desk. Workflow and distribution rule updates (eg setting substitutes, user access changes). Reviewing system alerts and applying housekeeping and data checks. Supporting systems-related project work including attendance system testing and ERP scoping. Assisting in writing and running test scripts. Providing user support and guidance during system changes and rollouts. What's in it for you? Flexible working (option to work across 4 or 5 days per week). Hybrid model with 3-4 days WFH and 1 day in the Widnes HQ. Generous employee wellbeing package, including discounts and EAP support. Cycle to work and holiday discount schemes. Day-to-day involvement in meaningful, purpose-driven projects within the charity sector. ERP System Support (Agresso/Unit4) Flexible Working | Widnes | Permanent | £33,000 - £38,000 To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Aaron Chiverton at (see below) If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
02/07/2025
Full time
ERP System Support (Agresso/Unit4) Flexible Working | Widnes | Permanent | £33,000 - £38,000 VIQU has partnered with one of the UK's largest health and social care charities in a search for as ERP Support Analyst with a speciality in Agresso/Unit4. You'll need: Proven experience in HR and/or Payroll systems support. Familiarity with Agresso/Unit4 ERP (ideally with knowledge of FlexiTables, Farms AG16, alerts, or similar). Some understanding of payroll processes and data workflows. Ability to understand and assist with project work, including testing and documentation. Working knowledge of Microsoft SQL (limited experience is fine). Strong attention to detail and ability to work autonomously. A background in system support or system administration roles. A proactive mindset and desire for long-term growth and progression. What you'll be doing: Administering, supporting and monitoring HR & Payroll systems - including Agresso (Unit4 ERP). Managing incidents and requests via the internal Service Desk. Workflow and distribution rule updates (eg setting substitutes, user access changes). Reviewing system alerts and applying housekeeping and data checks. Supporting systems-related project work including attendance system testing and ERP scoping. Assisting in writing and running test scripts. Providing user support and guidance during system changes and rollouts. What's in it for you? Flexible working (option to work across 4 or 5 days per week). Hybrid model with 3-4 days WFH and 1 day in the Widnes HQ. Generous employee wellbeing package, including discounts and EAP support. Cycle to work and holiday discount schemes. Day-to-day involvement in meaningful, purpose-driven projects within the charity sector. ERP System Support (Agresso/Unit4) Flexible Working | Widnes | Permanent | £33,000 - £38,000 To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Aaron Chiverton at (see below) If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
Levy Associates Ltd
Business Analyst Back Office
Levy Associates Ltd Amsterdam, Noord-Holland
No freelancers or independent contractors. Candidates need to be relocated to NL. We are seeking a highly skilled Murex Consultant to support changes and enhancements within the Back Office domain for a leading international financial institution. In this role, you will configure and maintain Murex functionalities, drive system improvements, and ensure smooth trade processing, settlements, reporting, and regulatory compliance. Key Requirements: Extensive experience configuring and customizing Murex (MxML workflows, settlement processes, CLS interface) Solid understanding of Back Office operations across FX, Rates, Commodities, and other asset classes Hands-on experience in integration, automation, and regulatory reporting Excellent communication and stakeholder management skills Bachelor's degree in Computer Science, Finance, or a related field What's on Offer: Work on impactful, global projects Collaborate with cross-functional IT and business teams Opportunity to grow your expertise within a dynamic environment
01/07/2025
Project-based
No freelancers or independent contractors. Candidates need to be relocated to NL. We are seeking a highly skilled Murex Consultant to support changes and enhancements within the Back Office domain for a leading international financial institution. In this role, you will configure and maintain Murex functionalities, drive system improvements, and ensure smooth trade processing, settlements, reporting, and regulatory compliance. Key Requirements: Extensive experience configuring and customizing Murex (MxML workflows, settlement processes, CLS interface) Solid understanding of Back Office operations across FX, Rates, Commodities, and other asset classes Hands-on experience in integration, automation, and regulatory reporting Excellent communication and stakeholder management skills Bachelor's degree in Computer Science, Finance, or a related field What's on Offer: Work on impactful, global projects Collaborate with cross-functional IT and business teams Opportunity to grow your expertise within a dynamic environment
Request Technology - Craig Johnson
IT Service Management CMDB Associate
Request Technology - Craig Johnson Dallas, Texas
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
30/06/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
Request Technology - Craig Johnson
IT Service Management CMDB Associate
Request Technology - Craig Johnson Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
30/06/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
Request Technology
Associate Principal, ServiceNow CMDB/CSDM/Service Mapping
Request Technology Chicago, Illinois
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management SME. This role is focusing on ServiceNow, CMDB, manually creating CSDM Models, service mapping, Cloud inventory, ITSM, Discovery, etc. Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong Excel and PowerPoint skills required
30/06/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management SME. This role is focusing on ServiceNow, CMDB, manually creating CSDM Models, service mapping, Cloud inventory, ITSM, Discovery, etc. Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong Excel and PowerPoint skills required
Request Technology
Associate Principal, ServiceNow CMDB/CSDM/Service Mapping
Request Technology Dallas, Texas
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management SME. This role is focusing on ServiceNow, CMDB, manually creating CSDM Models, service mapping, Cloud inventory, ITSM, Discovery, etc. Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong Excel and PowerPoint skills required
30/06/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management SME. This role is focusing on ServiceNow, CMDB, manually creating CSDM Models, service mapping, Cloud inventory, ITSM, Discovery, etc. Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong Excel and PowerPoint skills required

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