22 joburi disponibile

ServiceNow Technical Lead Salary: Open + Bonus Location: McLean, VA/Plano, TX/Chicago, IL Onsite: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 8-10 years of relevant experience Bachelor's degree 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred. Responsibilities Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications.

ServiceNow Technical Lead Salary: Open + Bonus Location: McLean, VA/Plano, TX/Chicago, IL Onsite: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 8-10 years of relevant experience Bachelor's degree 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred. Responsibilities Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications.

ServiceNow Technical Lead Salary: Open + Bonus Location: McLean, VA/Plano, TX/Chicago, IL Onsite: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 8-10 years of relevant experience Bachelor's degree 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred. Responsibilities Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a ServiceNow Software Engineer. Candidate will collaborate with business stakeholders throughout the enterprise through education of platform development best practice. The Software Engineer must have a background in development, system administration, data analysis, and can help others to contribute to platform improvements. Responsibilities: Perform data management activities which includes analyses of data and system configurations, and data monitoring Perform data clean up activities which includes data import, direct data changes, and data normalization Embraces and advocates for Agile best practices for software development Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives Support implementing and manage monitoring technologies for software, server, and network platforms Assist production support and development staff in debugging application defects Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes Assists by providing advice on system functionality and fixes as required Assist with internal and external communication, improving transparency, and information radiation Qualifications: [Required] 5+ years of working experience in IT [Required] 4+ years of experience in implementing and managing ServiceNow (ITSM, ITOM, HAM, SAM, SecOps and/or GRC/IRM modules ) or similar platforms [Required] 3+ years performing data management activities [Required] Basic understanding of IT infrastructure and IT systems design [Preferred] 3+ years of experience with Javascript or other Scripting language [Preferred] Experience with RESTful APIs and JSON [Preferred] Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and CSDM 4.0+ Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies Problem-solving skills and solution-oriented attitude. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. [Required] BS degree in Computer Science, similar technical field, or equivalent practical experience 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a ServiceNow Software Engineer. Candidate will collaborate with business stakeholders throughout the enterprise through education of platform development best practice. The Software Engineer must have a background in development, system administration, data analysis, and can help others to contribute to platform improvements. Responsibilities: Perform data management activities which includes analyses of data and system configurations, and data monitoring Perform data clean up activities which includes data import, direct data changes, and data normalization Embraces and advocates for Agile best practices for software development Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives Support implementing and manage monitoring technologies for software, server, and network platforms Assist production support and development staff in debugging application defects Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes Assists by providing advice on system functionality and fixes as required Assist with internal and external communication, improving transparency, and information radiation Qualifications: [Required] 5+ years of working experience in IT [Required] 4+ years of experience in implementing and managing ServiceNow (ITSM, ITOM, HAM, SAM, SecOps and/or GRC/IRM modules ) or similar platforms [Required] 3+ years performing data management activities [Required] Basic understanding of IT infrastructure and IT systems design [Preferred] 3+ years of experience with Javascript or other Scripting language [Preferred] Experience with RESTful APIs and JSON [Preferred] Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and CSDM 4.0+ Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies Problem-solving skills and solution-oriented attitude. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. [Required] BS degree in Computer Science, similar technical field, or equivalent practical experience 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies.

*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications

*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow CMDB Architect. Candidate will work with different stakeholders and business partners to help with the business requirements and priorities and build effective solutions that aligns with organizational objectives, influence and contribute to the technical roadmap of the platform. We are seeking a highly motivated and experienced Architect for CMDB to join our team, responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Provide training and mentor other team members when required. Analyze and troubleshoot application issues in a timely fashion. Develop the most effective technical solutions to meet business requirements. Work with other team members in planning, prioritizing, and executing assigned tasks within deadlines. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Lead steering committee meetings to review major changes, design approaches with key stakeholders Attend team meetings to communicate project status and discuss new ideas and any issues. Recommend new technologies to ensure quality and productivity. Assist in functional/technical audits and make sure to implement audit recommendations. Make business presentations and solutions to senior leadership team. Protect the organization by keeping information confidential and safe. Provide information and reporting by collecting, analysing, and summarizing development and service issues. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow CMDB Architect. Candidate will work with different stakeholders and business partners to help with the business requirements and priorities and build effective solutions that aligns with organizational objectives, influence and contribute to the technical roadmap of the platform. We are seeking a highly motivated and experienced Architect for CMDB to join our team, responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Provide training and mentor other team members when required. Analyze and troubleshoot application issues in a timely fashion. Develop the most effective technical solutions to meet business requirements. Work with other team members in planning, prioritizing, and executing assigned tasks within deadlines. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Lead steering committee meetings to review major changes, design approaches with key stakeholders Attend team meetings to communicate project status and discuss new ideas and any issues. Recommend new technologies to ensure quality and productivity. Assist in functional/technical audits and make sure to implement audit recommendations. Make business presentations and solutions to senior leadership team. Protect the organization by keeping information confidential and safe. Provide information and reporting by collecting, analysing, and summarizing development and service issues. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

*This role requires working onsite 5 days each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Technical Lead with strong ServiceNow Catalog and Knowledge Management experience. Candidate will demonstrate leadership skills and deliver in areas for the Operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows. Responsibilities: Work with business analysts, developers, program teams and stakeholders to understand requirements and translate them into technical solutions. Project Management: A leader managing multiple projects and work in a fast-paced environment. Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Willingness to adapt to changing business and technical priorities. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications

NO SPONSORSHIP ServiceNow CMDB Architect/Technical Lead SALARY: $130k - $180k plus $20k bonus LOCATION: Plano, TX - five days onsite Full relocation Looking for a ServiceNow implementing and maintaining a configuration management database (CMDB) system data integrations discovery processes CMDB administration tasks. ITSM CMDB ITOM Discovery service mapping PAM Sampro SPM designing implementing CSDM design and implement the ServiceNow platform maintenance upgrades of existing platform design workflows integrations 8-1o years You will play a significant role in designing, implementing, and maintaining a Configuration Management Database (CMDB) system. This role involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The Tech Lead typically oversees data integrations, discovery processes, and CMDB administration tasks. Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Assist in the maintenance and upgrades of existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Qualifications: B.S. or M.S. degree 8-10 years' experience in software development, design, and architecture 4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

NO SPONSORSHIP ServiceNow CMDB Architect/Technical Lead SALARY: $130k - $180k plus $20k bonus LOCATION: Plano, TX- five days onsite Full relocation Looking for a ServiceNow implementing and maintaining a configuration management database (CMDB) system data integrations discovery processes CMDB administration tasks. ITSM CMDB ITOM Discovery service mapping PAM Sampro SPM designing implementing CSDM design and implement the ServiceNow platform maintenance upgrades of existing platform design workflows integrations 8-1o years You will play a significant role in designing, implementing, and maintaining a Configuration Management Database (CMDB) system. This role involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The Tech Lead typically oversees data integrations, discovery processes, and CMDB administration tasks. Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Assist in the maintenance and upgrades of existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Qualifications: B.S. or M.S. degree 8-10 years' experience in software development, design, and architecture 4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

NO SPONSORSHIP CMDB/CMS Data Modeler Administrator - Configuration/Implementation Salary: $110k to $118k plus 15% bonus Location: Dallas, TX 3 days onsite 2 days Remote You will be responsible for managing the population of the CMDB ServiceNow configuration management. You will be designing, configuring, implementing CMDB. Onboarding and modelling. You will need 5 years CMDB automated discovery process improvement manage cloud inventory ITIL processes IT asset management Change management incident and problem management event management creating and maintaining metrics reports and dashboards CMDB/CMS data models This position is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail Technical Skills: ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models Education and/or Experience: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred Certificates or Licenses: ITIL Certified (Foundation+)

*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow CMDB Technical Lead. This technical lead is focused on the administration and implementation of CMDB & ITOM platform. Responsibilities: Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. The CMDB Tech Lead will be responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and designing/implementing CSDM architecture. Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Assist in the maintenance and upgrades of existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10 years' experience in software development, design, and architecture 4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow CMDB Architect/Product Lead. The architect will focus on CMDB architecture, operational and governance strategy, Service Mapping, Discovery, ITSM, ITOM, Workflows, etc. Responsibilities: Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Develop the most effective technical solutions to meet business requirements. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

NO SPONSORSHIP ServiceNow CMDB Architect/Technical Lead SALARY: $130k - $180k plus $20k bonus LOCATION: McLean, VA - five days onsite Full relocation Looking for a ServiceNow implementing and maintaining a configuration management database (CMDB) system data integrations discovery processes CMDB administration tasks. ITSM CMDB ITOM Discovery service mapping PAM Sampro SPM designing implementing CSDM design and implement the ServiceNow platform maintenance upgrades of existing platform design workflows integrations 8-1o years You will play a significant role in designing, implementing, and maintaining a Configuration Management Database (CMDB) system. This role involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The Tech Lead typically oversees data integrations, discovery processes, and CMDB administration tasks. Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsibilities: Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Assist in the maintenance and upgrades of existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Qualifications: B.S. or M.S. degree 8-10 years' experience in software development, design, and architecture 4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results. Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow CMDB Technical Lead. This technical lead is focused on the administration and implementation of CMDB & ITOM platform. Responsibilities: Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. The CMDB Tech Lead will be responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and designing/implementing CSDM architecture. Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Assist in the maintenance and upgrades of existing ServiceNow platform. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10 years' experience in software development, design, and architecture 4+ years' experience in designing and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

NO SPONSORSHIP ServiceNow CMDB Architect/Product Lead 130-180K + Bonus $20k Location: McLean, VA - ON SITE 5 DAYS A WEEK Full relocation Looking for a ServiceNow CMDB architect - operational and governance to drive strategy architect. CMDB ITSM CMDB ITOM discovery service mapping APM SAM pro SPM developing implementing CSDM architecture design and implementing design workflows integrations optimize the performance of CMDB 8-10 years You will play a significant role in designing, architecting, implementing, and maintaining a Configuration Management Database (CMDB) system. This role involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Strong capability & ability to drive Stakeholder & Relationship Management with internal & external customers & partners. Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow CMDB Architect/Product Lead. The architect will focus on CMDB architecture, operational and governance strategy, Service Mapping, Discovery, ITSM, ITOM, Workflows, etc. Responsibilities: Introduce the overall technical vision for a ServiceNow Platform and CMDB by defining and establishing the solution architecture. Responsible for designing, implementing, and maintaining a reliable and sustainable configuration management system. It involves ensuring the CMDB accurately reflects the IT infrastructure, supporting IT operations, incident resolution, and strategic decision-making. The ideal candidate will have strong knowledge and hands-on experience in ServiceNow modules such as ITSM, CMDB, ITOM Discovery, Service Mapping, APM, SAMPro, SPM, and developing/implementing CSDM architecture. Design and implement the ServiceNow platform to meet the needs of IT Service Management. Provide architectural thought leadership and develop end-to-end architecture blueprints and work closely with the development and operations team. Participate in design reviews and recommend improvements. Design workflows, integrations with other tools, and customizations to meet business requirements. Optimize the performance of CMDB and the ServiceNow platform ensuring that it meets the organization's scalability and efficiency requirements. Provide support in all phases of development and ensure to deliver high-quality products. Develop the most effective technical solutions to meet business requirements. Assist in risk assessment, issue management, and mitigation activities. Experience is preparing issue resolution plans (RAP), action items (AP), certification, and issue closure activities. Qualifications: B.S. or M.S. degree in Computer Science, Software Engineering, Information Technology (or equivalent experience) 8-10+ years' overall experience in software development, design, and architecture 5+ years' experience in designing, architecting, and developing CMDB solutions with experience in CSDM methodology 8+ years' experience in Agile practices, building software in an enterprise environment. Deep enterprise architecture experience, including technical architecture, business architecture, security architecture and data architecture practices and their significance with solution architecture discipline Experience with distributed systems, enterprise communications patterns & open standards like APIs Recommended to have certification in ServiceNow ITOM Implementation Specialist with CMDB fundamentals Course and familiar with ITIL and ITSM frameworks. Proven experience in designing and implementing ServiceNow solutions to meet business requirements.

*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow Catalog & Knowledge Management Technical Lead. This tech lead will focus on design, development, implementation, and customization of ServiceNow Catalogs. Responsibilities: Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Support Program activities providing metrics, reports, configurations within catalog and knowledge and space. Assist with upgrade planning, testing, and implementation between development and production instances for Catalog, Knowledge and portal space. Qualifications: Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices

*We are unable to sponsor as this is a permanent Full time role* *5 Days Onsite* A prestigious company is looking for a ServiceNow Catalog & Knowledge Management Technical Lead. This tech lead will focus on design, development, implementation, and customization of ServiceNow Catalogs. Responsibilities: Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customize the ServiceNow platform to meet approved business requirements and optimize user experience. Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Support Program activities providing metrics, reports, configurations within catalog and knowledge and space. Assist with upgrade planning, testing, and implementation between development and production instances for Catalog, Knowledge and portal space. Qualifications: Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices