As a member of the ServiceNow Practice the ServiceNow Developer will configure ServiceNow modules (especially the ITAM module) based on requirements and driving them into the production environment. You will also: Develop and implement new applications on the ServiceNow platform Leverage the automation and integration capabilities of ServiceNow. Provide ServiceNow capability to deliver customer outcomes via the ServiceNow platform Work closely with the Senior Business Analysts and customers to understand and translate their business and technical requirements, propose solutions to business problems and contribute to technical delivery. Participate in design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements. MAIN DUTIES: ServiceNow Development: Strong and proven background in developing on the ServiceNow platform Have a strong and proven background in delivering on the ServiceNow platform Develop the technical solutions, implement them, and perform the relevant component integration tests. Align to best practice code and development standards Ability to review code, overall solution and provide feedback to other team members Manage customer defects and backlog for approved development elements of a customer delivery. Able to work closely within a mixed development team that may include external development capability and ensure code and update sets are managed in line with ServiceNow best practices. Previous experience of developing integration using spokes and 3rd party tooling. Implementing ServiceNow ITSM modules as a technical resource with hands on development of: Application configuration Workflow configuration UI configuration Collaborate as part of a talented team of ServiceNow professionals to deliver changes and provide support to our client Work closely with the Product Owner, Developers, and Programme Team to ensure the ServiceNow platform meets the evolving needs of the client Input into technical tasks related to configuration and implementation of the ServiceNow platform Troubleshoot and resolve defects following best practice principles Update documentation related to the Programme's scope as required Key skills and experience Behavioural Competencies: Strong relationship management skills and aptitude to multi-task and work well in environments driven by tight deadlines, as a team and independently Strong in code of business conduct and ethics, professional, punctual and sticking to timelines for work assigned or picked up Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities Active listener, respects others' point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational) Experience and understanding performance and capacity requirements Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity Drive and embody Brillio values and culture. Technical Skills: 2+ years of working experience on ServiceNow in E2E implementation of various modules in ServiceNow, including 1+ implementation in an ITAM suite (HAM Pro/SAM Pro). ServiceNow Certifications: Required: CSA +1 Desired CIS-ITSM, CIS-HAM or CIS-SAM. Should have knowledge on ServicePortal and angular JS Proven implementation of integrations with 3rd party tools, preferably with HAM Pro, CMDB or ITSM Proficient in Flow Designer, Workflow and Automation Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture ITIL v3 certification is desired with an understanding of IT Asset Management processes Proficient in Javascript and familiarity with ServiceNow APIs. Working knowledge of HTML, CSS, Web technologies and working in SaaS environments. Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO, ServiceNow Mid Server and other such technologies
28/06/2024
Project-based
As a member of the ServiceNow Practice the ServiceNow Developer will configure ServiceNow modules (especially the ITAM module) based on requirements and driving them into the production environment. You will also: Develop and implement new applications on the ServiceNow platform Leverage the automation and integration capabilities of ServiceNow. Provide ServiceNow capability to deliver customer outcomes via the ServiceNow platform Work closely with the Senior Business Analysts and customers to understand and translate their business and technical requirements, propose solutions to business problems and contribute to technical delivery. Participate in design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements. MAIN DUTIES: ServiceNow Development: Strong and proven background in developing on the ServiceNow platform Have a strong and proven background in delivering on the ServiceNow platform Develop the technical solutions, implement them, and perform the relevant component integration tests. Align to best practice code and development standards Ability to review code, overall solution and provide feedback to other team members Manage customer defects and backlog for approved development elements of a customer delivery. Able to work closely within a mixed development team that may include external development capability and ensure code and update sets are managed in line with ServiceNow best practices. Previous experience of developing integration using spokes and 3rd party tooling. Implementing ServiceNow ITSM modules as a technical resource with hands on development of: Application configuration Workflow configuration UI configuration Collaborate as part of a talented team of ServiceNow professionals to deliver changes and provide support to our client Work closely with the Product Owner, Developers, and Programme Team to ensure the ServiceNow platform meets the evolving needs of the client Input into technical tasks related to configuration and implementation of the ServiceNow platform Troubleshoot and resolve defects following best practice principles Update documentation related to the Programme's scope as required Key skills and experience Behavioural Competencies: Strong relationship management skills and aptitude to multi-task and work well in environments driven by tight deadlines, as a team and independently Strong in code of business conduct and ethics, professional, punctual and sticking to timelines for work assigned or picked up Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities Active listener, respects others' point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational) Experience and understanding performance and capacity requirements Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity Drive and embody Brillio values and culture. Technical Skills: 2+ years of working experience on ServiceNow in E2E implementation of various modules in ServiceNow, including 1+ implementation in an ITAM suite (HAM Pro/SAM Pro). ServiceNow Certifications: Required: CSA +1 Desired CIS-ITSM, CIS-HAM or CIS-SAM. Should have knowledge on ServicePortal and angular JS Proven implementation of integrations with 3rd party tools, preferably with HAM Pro, CMDB or ITSM Proficient in Flow Designer, Workflow and Automation Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture ITIL v3 certification is desired with an understanding of IT Asset Management processes Proficient in Javascript and familiarity with ServiceNow APIs. Working knowledge of HTML, CSS, Web technologies and working in SaaS environments. Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO, ServiceNow Mid Server and other such technologies
Position: Dell (VxRail/ESXi) Admin + Windows Admin Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: This role within the Global Windows Platform & Services team is responsible for planning, designing, automating, orchestrating, and implementing the entire stack of VMware solutions in our data centers. You will need to have expert knowledge of installing and managing the Dell Vxrail infrastructure, VMware technologies, and related technologies such as SAN storage, backup solution and third-party supporting applications. Responsibilities/Qualification 5+ year experience in similar role, in-depth VMware ESXi/vCenter and Horizon experience. Installation and Support of Dell Vxrail and ESXi on new hardware including Dell EMC Storage Centre Roles and responsibilities. Perform planning activities for the VxRail solution to be implemented. Lead the implementation and Support of VxRail, Powerstore, and PowerEdge solutions for our clients. Gather and document business requirements, assess technical capabilities and analyze findings to translate into the engineering of technology solutions. Create logical, physical design and architecture for all VMware-based server and virtual desktop solutions (ESXi/vCenter, Horizon, NSX-T, AppVolumes, Dynamic Environment Manager). Take ownership of Active Directory and Windows Server infrastructure, service operations and support. Lead on all phases of Active Directory and Windows Server estate life cycle management. Lead on troubleshooting Active Directory, DNS, DHCP, MFA and Group Policy issues. Strong technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. Experience in creating/updating the Server/Client Golden image. Experience in Microsoft 365 services and Endpoint Manager Strong PowerShell, SCCM and SCOM skills. Experience support Veeam Back up solution. Follow policies and procedures for change, problem, and incident management. Proactively participate in L2/L3 problem escalations and resolve server support issues. Participate in the on-call rotation and planned maintenance activities after hours when needed. Includes operational maintenance of infrastructure such as vSAN, App Volumes, Dynamic Environment Manager etc. Strong working knowledge of vCenter, ESXi, CLI commands, ESXi updates/troubleshooting, Windows 10 golden image creation with the usage of clones and templates. Excellent verbal and written communication skills. Strong customer service and professional client facing skills. Strong time management and organizational skills and ability to meet project deadlines. Understanding of networking concepts, LAN/WAN, DNS/DHCP, routing, switching and Firewalls within the scope of the VMware technology stack. Experience as an Implementation and support, with a strong focus on VxRail, Powerstore, and PowerEdge. Desirable VMware Certifications (VCP-DCV, VCP-DTM) are a strong plus. Expert experience in Windows Server 2008/2012/2016, Microsoft SQL & Windows clustering technologies, Active Directory, Group Policy and DFS file systems. More Dell products experience is preferred.
27/06/2024
Full time
Position: Dell (VxRail/ESXi) Admin + Windows Admin Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: This role within the Global Windows Platform & Services team is responsible for planning, designing, automating, orchestrating, and implementing the entire stack of VMware solutions in our data centers. You will need to have expert knowledge of installing and managing the Dell Vxrail infrastructure, VMware technologies, and related technologies such as SAN storage, backup solution and third-party supporting applications. Responsibilities/Qualification 5+ year experience in similar role, in-depth VMware ESXi/vCenter and Horizon experience. Installation and Support of Dell Vxrail and ESXi on new hardware including Dell EMC Storage Centre Roles and responsibilities. Perform planning activities for the VxRail solution to be implemented. Lead the implementation and Support of VxRail, Powerstore, and PowerEdge solutions for our clients. Gather and document business requirements, assess technical capabilities and analyze findings to translate into the engineering of technology solutions. Create logical, physical design and architecture for all VMware-based server and virtual desktop solutions (ESXi/vCenter, Horizon, NSX-T, AppVolumes, Dynamic Environment Manager). Take ownership of Active Directory and Windows Server infrastructure, service operations and support. Lead on all phases of Active Directory and Windows Server estate life cycle management. Lead on troubleshooting Active Directory, DNS, DHCP, MFA and Group Policy issues. Strong technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. Experience in creating/updating the Server/Client Golden image. Experience in Microsoft 365 services and Endpoint Manager Strong PowerShell, SCCM and SCOM skills. Experience support Veeam Back up solution. Follow policies and procedures for change, problem, and incident management. Proactively participate in L2/L3 problem escalations and resolve server support issues. Participate in the on-call rotation and planned maintenance activities after hours when needed. Includes operational maintenance of infrastructure such as vSAN, App Volumes, Dynamic Environment Manager etc. Strong working knowledge of vCenter, ESXi, CLI commands, ESXi updates/troubleshooting, Windows 10 golden image creation with the usage of clones and templates. Excellent verbal and written communication skills. Strong customer service and professional client facing skills. Strong time management and organizational skills and ability to meet project deadlines. Understanding of networking concepts, LAN/WAN, DNS/DHCP, routing, switching and Firewalls within the scope of the VMware technology stack. Experience as an Implementation and support, with a strong focus on VxRail, Powerstore, and PowerEdge. Desirable VMware Certifications (VCP-DCV, VCP-DTM) are a strong plus. Expert experience in Windows Server 2008/2012/2016, Microsoft SQL & Windows clustering technologies, Active Directory, Group Policy and DFS file systems. More Dell products experience is preferred.
ServiceNow Architect currently required to work alongside a specialist ServiceNow Partner on a permanent basis to work from home. The successful candidate will have responsibility for technical and functional architecture of ServiceNow solutions; being involved from the initial scoping, through design, and onto overseeing delivery. You will need to have strong understanding of how the ServiceNow fits into the wider business, ideally with appreciation of the service offerings above and beyond ITSM, including CSM, ITOM and SPM. This role will sit across both the Professional Services implementation team as well as the Managed Services practice, so experience and knowledge of both is key. Ideally, you'll have been involved in several implementations and consulting projects previously and have commercial awareness to expand a project once commenced. This is a great opportunity for an ambitious, versatile and hardworking individual to join a growing practice in an exciting role with the ability to effect change a senior level, whilst working on a range of interesting and complex projects. By applying to this advert, you are giving Xcede authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Xcede is acting as an Employment Business in relation to this vacancy.
27/06/2024
Full time
ServiceNow Architect currently required to work alongside a specialist ServiceNow Partner on a permanent basis to work from home. The successful candidate will have responsibility for technical and functional architecture of ServiceNow solutions; being involved from the initial scoping, through design, and onto overseeing delivery. You will need to have strong understanding of how the ServiceNow fits into the wider business, ideally with appreciation of the service offerings above and beyond ITSM, including CSM, ITOM and SPM. This role will sit across both the Professional Services implementation team as well as the Managed Services practice, so experience and knowledge of both is key. Ideally, you'll have been involved in several implementations and consulting projects previously and have commercial awareness to expand a project once commenced. This is a great opportunity for an ambitious, versatile and hardworking individual to join a growing practice in an exciting role with the ability to effect change a senior level, whilst working on a range of interesting and complex projects. By applying to this advert, you are giving Xcede authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Xcede is acting as an Employment Business in relation to this vacancy.
NO SPONSORSHIP Principal, Data Architecture SALARY: $195k - $200k plus 27% bonus LOCATION: Chicago, IL Hybrid 3 days in office and 2 days remote Looking for a candidate that does data architecture and design. Datalakes, data warehouse solutions. schema designs relational nonrelational data messaging design of data science data analytics Kafka and protocol buffers SQL no SQL tableau power bi presto/trino data lakes avro parquet ORC infrastructure technologies ServiceNow or similar. 10 years as a senior data architect data engineer DBA lead logical and conceptual data models data modelling standards data taxonomy data governance Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar Education and/or Experience: 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead
26/06/2024
Full time
NO SPONSORSHIP Principal, Data Architecture SALARY: $195k - $200k plus 27% bonus LOCATION: Chicago, IL Hybrid 3 days in office and 2 days remote Looking for a candidate that does data architecture and design. Datalakes, data warehouse solutions. schema designs relational nonrelational data messaging design of data science data analytics Kafka and protocol buffers SQL no SQL tableau power bi presto/trino data lakes avro parquet ORC infrastructure technologies ServiceNow or similar. 10 years as a senior data architect data engineer DBA lead logical and conceptual data models data modelling standards data taxonomy data governance Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Experience in design of data lake/warehouse solutions, preferably in the cloud Experience in schema design for relational and non-relational data and messaging protocols Experience in design of data science and data analytics solutions Experience with Kafka and Protocol Buffers Expertise in both SQL and No SQL databases Expertise with BI tools (Tableau, Power BI etc) Expertise with federated query tools such as Presto/Trino Experience with data lake file formats such as Avro, Parquet, ORC [Required] Experience in extracting and developing technical requirements from business goals and needs. [Required] Experience in solution integration and operability. [Required] Experience working with Infrastructure Technologies and Teams. [Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio) [Required] Experience using Service-now or similar Education and/or Experience: 10+ years of progressive experience leading to a Senior-level Data Architect, Data Engineer, DBA, consultant, technical lead
ServiceNow HRSD Design Lead/Architect - Helsingborg - English speaking (ServiceNow HRSD Configurator, ServiceNow, Service Now, HRSD) One of our Blue Chip Clients is urgently looking for a ServiceNow HRSD Design Lead/Architect. Please find some details below: ServiceNow Certified: CIS HR, HRSD Professional, CSA, CAD At least 4+ years of experience as SN HRSD architect At least 8+ years of hands-on experience as SN architect SN Skills: SN platform architecture & related products. HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting Ability to lead analysis, design work to provide solutions to business problems Work as a ServiceNow HRSD system architect and SME Work with product specialist and business stakeholders to break down HRSD business requirements into workable SN solution design Support all team members with design options in service now for various topics Support dev team during the sprint to solve any design problem Support ops team to resolve complex prod incidents Support EM on platform wide topics related to ServiceNow Support PO with design choices in providing options on SN topics Work with SN support and QA team on SN related design gaps, defects, tickets and enhancements Share SN design related best practices and monitor overall health of solution Provide guidance to team on SN upgrade, clone and patch topics Lead any design work related to new SN features and capability Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
24/06/2024
Project-based
ServiceNow HRSD Design Lead/Architect - Helsingborg - English speaking (ServiceNow HRSD Configurator, ServiceNow, Service Now, HRSD) One of our Blue Chip Clients is urgently looking for a ServiceNow HRSD Design Lead/Architect. Please find some details below: ServiceNow Certified: CIS HR, HRSD Professional, CSA, CAD At least 4+ years of experience as SN HRSD architect At least 8+ years of hands-on experience as SN architect SN Skills: SN platform architecture & related products. HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting Ability to lead analysis, design work to provide solutions to business problems Work as a ServiceNow HRSD system architect and SME Work with product specialist and business stakeholders to break down HRSD business requirements into workable SN solution design Support all team members with design options in service now for various topics Support dev team during the sprint to solve any design problem Support ops team to resolve complex prod incidents Support EM on platform wide topics related to ServiceNow Support PO with design choices in providing options on SN topics Work with SN support and QA team on SN related design gaps, defects, tickets and enhancements Share SN design related best practices and monitor overall health of solution Provide guidance to team on SN upgrade, clone and patch topics Lead any design work related to new SN features and capability Please send CV for full details and immediate interviews. We are a preferred supplier to the client.