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Work Location: Newbury, UK Experience: 7 -10 Years Company Intro Sandhata Technologies is a Global consulting firm specialized in Integration, DevOps & Continuous Delivery. Sandhata is a privately held IT services company with based out of UK with Global Development Center in India and operating worldwide serving banking, financial & telecom companies like RBS, CITI, Westpac, Deutsche Bank, Standard Bank, Bank of America - Merrill Lynch, Garanti, Vodafone and many more in UK. We are the Tier 1 and preferred business partners for CA Technologies, Compuware, TIBCO and Xebia Labs. Our primary focus is on designing and implementing the best practices including Development, Testing, Service Virtualization, Automated Deployment, Middleware, Agile and infrastructure to support the productive and efficient delivery of robust technology solutions. Sandhata has expanded to offer DevOps and IT transformation services as well as system integration, more recently focusing on modernizing Legacy technologies. Sandhata now have over 150 employees across the globe and have delivered services to more than 20 Tier 1 financial organizations. Responsibilities 3-5 Years of experience with the ServiceNow development with overall experience of 7+ years Provide software coding and development including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, Scripting, third party software integrations. Deliver high-quality solutions that are fit for purpose through analysis and challenging unnecessary customisation, focusing on a development and deployment approach that delivers value to the business whilst retaining flexibility to support changing business needs. Demonstrable expert knowledge and skills to create capabilities to drive Self-service and automation. (Service Portal, Orchestration, Integration Hub). Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the platforms. Evaluate emerging ServiceNow technologies and the evolution of current functionality to define roadmaps to meet business needs. Troubleshoot and resolve defects following agreed procedures and ServiceNow® good practice principles. Skills and Experience Proven experience as a key technical resource leading the development of ServiceNow platform specifically around areas such CSM (Customer Service Management), ITSM (IT Service Management), ITOM (IT Operations Management), ITAM (IT Asset Management), Integrations WSD (Workplace Service Delivery), HRSD (Human Resource Service Delivery) etc. Excellent Knowledge of development of APIs and web services integrations with ServiceNow. Demonstrable expert knowledge and skills to create capabilities to drive Self-service and automation. (Service Portal, Orchestration) and excellent technical knowledge of ServiceNow® integration knowledge using web services and other web-based technologies such as XML (Extensible Markup Language), HTML (HyperText Markup Language), AJAX (Asynchronous JavaScript and XML), HTTP (Hypertext Transfer Protocol), REST/SOAP (Representational State Transfer/Simple Object Access Protocol). Strong experience in coding and Scripting. Strong analytical and problem-solving skills, communication, and presentation skills. Deep understanding of ITIL processes and best practice approaches.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Lead ServiceNow Operations Engineer. Candidate will be responsible for leading and managing the operations of the ServiceNow platform for our organization. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Experience with the execution, interpretation and remediation of platform health scan findings Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement. Certificates, Licenses, Registrations: ServiceNow Certified System Administration

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Lead ServiceNow Operations Engineer. Candidate will be responsible for leading and managing the operations of the ServiceNow platform for our organization. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Experience with the execution, interpretation and remediation of platform health scan findings Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement. Certificates, Licenses, Registrations: ServiceNow Certified System Administration

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Lead ServiceNow Operations Engineer. Candidate will be responsible for leading and managing the operations of the ServiceNow platform for our organization. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Experience with the execution, interpretation and remediation of platform health scan findings Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement. Certificates, Licenses, Registrations: ServiceNow Certified System Administration

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Lead ServiceNow Operations Engineer. Candidate will be responsible for leading and managing the operations of the ServiceNow platform for our organization. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications: Bachelor's degree in Computer Science or a related field. 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Experience with the execution, interpretation and remediation of platform health scan findings Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement. Certificates, Licenses, Registrations: ServiceNow Certified System Administration

*We are unable to sponsor for this role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow Operations Lead. This person will lead ServiceNow product and platform team. They will lead in CMDB management, data quality and CMDB heath along with all ServiceNow upgrades and administration. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications Bachelor's degree in Computer Science or a related field. ServiceNow Certified System Administration 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement.

*We are unable to sponsor for this role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow Operations Lead. This person will lead ServiceNow product and platform team. They will lead in CMDB management, data quality and CMDB heath along with all ServiceNow upgrades and administration. Responsibilities: Remaining proactive in the operational management of the ServiceNow platform and instance family to maintain a highly available, scalable, and high-performance environment. Develop and implement operational standards to protect key aspects of the ServiceNow instance such as performance, data quality, and data access. Collaborate with product teams, including tech leads, developers, and testers, to ensure that operational processes are efficient and support seamless delivery. Support project efforts in the scope of troubleshooting and remediation of operational issues impacting projects which may require engagement with vendor support. Provide technical leadership and mentorship to junior ServiceNow engineers, and share best practices and lessons learned with the broader organization. Stay up to date with industry trends and emerging technologies related to ServiceNow product roadmaps, and to evaluate and recommend new tools and services to improve the efficiency and effectiveness of ServiceNow solutions. Qualifications Bachelor's degree in Computer Science or a related field. ServiceNow Certified System Administration 10+ years of IT industry experience with 5+ years of ServiceNow experience. Strong understanding of ServiceNow platform operations including performance management, error log remediation, mid server connectivity and integrations. Advanced knowledge of code releases such as update sets, batching, source control and code management. Experience with ServiceNow Discovery and other integration related to CMDB population. Ability to lead in CMDB management, data quality and CMDB heath. Experience with leading in efficient and successful ServiceNow platform upgrades that maintain quality, stability and reduce impact to in-flight activities. Ability to lead and manage ServiceNow Admin resources as part of a managed service arrangement.