Application Support Analyst - WFH 3 days per week - SQL - 3rd line Job title: Application Support Analyst Job reference number: LB010 Contract: Permanent, full time, 35 hours per week. Flexible working covering 7 hours per day between 7am and 6pm Monday - Friday. Some out of hours/weekend work may be required on occasion. Location: Kings Hill-based (Kent) with hybrid working (Average of 2 days per week in the Kings Hill office) What you'll do You will be a key part of our Technology team helping ensure we maintain high level of customer service of both internal and external customers. The role involves supporting business users with 2nd and 3rd line queries and finding resolutions or escalating them to the relevant Technology team or suppliers. As an Application Support Analyst, you will: - Manage/support production business systems and internal users - Attend regular meetings with 3rd Party suppliers and Internal Service Reviews - Action Service Request, Incident and Problem Management tasks, resolving issues by yourself or with other team members Who you'll be This role is for you if you have experience of working in Application Support or have relevant transferable skills and are keen to make a difference to society. We are looking for: - Strong SQL Knowledge and troubleshooting experience - Experience of systems integration projects - Experience of Application Management - Banking/Financial systems experience is beneficial - Database Administrator skills are beneficial - Experience of liaising with 3rd party suppliers - Experience of the full ITIL Service Delivery Life Cycle. - Excellent communication skills - High energy level and ability to drive all types of requests/incidents through to completion
30/01/2025
Full time
Application Support Analyst - WFH 3 days per week - SQL - 3rd line Job title: Application Support Analyst Job reference number: LB010 Contract: Permanent, full time, 35 hours per week. Flexible working covering 7 hours per day between 7am and 6pm Monday - Friday. Some out of hours/weekend work may be required on occasion. Location: Kings Hill-based (Kent) with hybrid working (Average of 2 days per week in the Kings Hill office) What you'll do You will be a key part of our Technology team helping ensure we maintain high level of customer service of both internal and external customers. The role involves supporting business users with 2nd and 3rd line queries and finding resolutions or escalating them to the relevant Technology team or suppliers. As an Application Support Analyst, you will: - Manage/support production business systems and internal users - Attend regular meetings with 3rd Party suppliers and Internal Service Reviews - Action Service Request, Incident and Problem Management tasks, resolving issues by yourself or with other team members Who you'll be This role is for you if you have experience of working in Application Support or have relevant transferable skills and are keen to make a difference to society. We are looking for: - Strong SQL Knowledge and troubleshooting experience - Experience of systems integration projects - Experience of Application Management - Banking/Financial systems experience is beneficial - Database Administrator skills are beneficial - Experience of liaising with 3rd party suppliers - Experience of the full ITIL Service Delivery Life Cycle. - Excellent communication skills - High energy level and ability to drive all types of requests/incidents through to completion
3rd Line IT Engineer (Inhouse) £30,000 - £35,000 Middlesbrough Our client is a leading provider, a massive name in the industrial sectors and are based in over 60 countries worldwide. They are looking for experienced 3rd line systems administrators to come in and hit the ground running and join their growing team in the Middlesbrough office. Role Overview: Administer company systems to the highest level of accuracy. Provide 3rd line support to all ICT teams and report to management on system performance. Install, configure and maintain service, software, hardware and application components. What You Will Need: Strong troubleshooting and problem-solving skills. Sound knowledge and experience in the following main tech stack: Azure Office 365 Services Windows 10/11 Active Directory VMWare Windows Servers 2003 - 2022 Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
30/01/2025
Full time
3rd Line IT Engineer (Inhouse) £30,000 - £35,000 Middlesbrough Our client is a leading provider, a massive name in the industrial sectors and are based in over 60 countries worldwide. They are looking for experienced 3rd line systems administrators to come in and hit the ground running and join their growing team in the Middlesbrough office. Role Overview: Administer company systems to the highest level of accuracy. Provide 3rd line support to all ICT teams and report to management on system performance. Install, configure and maintain service, software, hardware and application components. What You Will Need: Strong troubleshooting and problem-solving skills. Sound knowledge and experience in the following main tech stack: Azure Office 365 Services Windows 10/11 Active Directory VMWare Windows Servers 2003 - 2022 Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior IT Systems Administrator £30,000 - £35,000 Middlesbrough Our client is a leading provider, a massive name in the industrial sectors and are based in over 60 countries worldwide. They are looking for experienced 3rd line systems administrators to come in and hit the ground running and join their growing team in the Middlesbrough office. Role Overview: Administer company systems to the highest level of accuracy. Provide 3rd line support to all ICT teams and report to management on system performance. Install, configure and maintain service, software, hardware and application components. What You Will Need: Strong troubleshooting and problem-solving skills. In-depth knowledge and experience in the following main tech stack: Azure Office 365 Services Windows 10/11 Active Directory VMWare Windows Servers 2003 - 2022 Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
30/01/2025
Full time
Senior IT Systems Administrator £30,000 - £35,000 Middlesbrough Our client is a leading provider, a massive name in the industrial sectors and are based in over 60 countries worldwide. They are looking for experienced 3rd line systems administrators to come in and hit the ground running and join their growing team in the Middlesbrough office. Role Overview: Administer company systems to the highest level of accuracy. Provide 3rd line support to all ICT teams and report to management on system performance. Install, configure and maintain service, software, hardware and application components. What You Will Need: Strong troubleshooting and problem-solving skills. In-depth knowledge and experience in the following main tech stack: Azure Office 365 Services Windows 10/11 Active Directory VMWare Windows Servers 2003 - 2022 Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
ServiceNow Developer | 12 Months (Inside IR35)| Hybrid (Glasgow) Day Rate - up to £572 Harvey Nash's Client is recruiting for a ServiceNow Developer on a 12 month contract. You must be willing to travel onsite 3 days per week. Main Responsibilities Governance of the relationships between applications, Legacy systems, component libraries, content repositories and supporting databases. Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements. Providing creative solutions to resolve business problems, technology issues, process and people challenge. Working with the Delivery teams to support, validate and help deliver client presentations, workshops, proof or concept designs and responses to technical and business enquiries. Hands-on technical delivery of the ServiceNow technical solutions. Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions. Stay current on product developments/releases to a level required for demonstrations and thought leadership. Mentoring and coaching others, as well as sharing best practices and knowledge. Support the development and growth of the services supported by ESM teams Excellent verbal and written communication skills required. Skills Required: Hands on experience in technical solution design and implementation of the ServiceNow application. Proven management/influencing abilities. Ability to produce documentation at various levels including technical and consumer facing. Strong background in ITAM process and ServiceNow HAM and SAM Pro development. Knowledge of IT and Enterprise Service Management is critical. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or SecOps and HR products are desirable. ServiceNow Certifications in all areas are highly desirable. Experience in multiple application architectures and supporting technologies. Expertise with Scripting languages such as JavaScript. Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. Hold a minimum ServiceNow System Administrator certification with Certified Implementation Specialist being preferable. This role falls inside of IR35 and is hybrid working with the expectation to be in the Glasgow office 3 days a week. Please note that for this role you must have or be happy to get a Basic Disclosure Scotland. To apply, please send your CV using the link.
30/01/2025
Project-based
ServiceNow Developer | 12 Months (Inside IR35)| Hybrid (Glasgow) Day Rate - up to £572 Harvey Nash's Client is recruiting for a ServiceNow Developer on a 12 month contract. You must be willing to travel onsite 3 days per week. Main Responsibilities Governance of the relationships between applications, Legacy systems, component libraries, content repositories and supporting databases. Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements. Providing creative solutions to resolve business problems, technology issues, process and people challenge. Working with the Delivery teams to support, validate and help deliver client presentations, workshops, proof or concept designs and responses to technical and business enquiries. Hands-on technical delivery of the ServiceNow technical solutions. Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions. Stay current on product developments/releases to a level required for demonstrations and thought leadership. Mentoring and coaching others, as well as sharing best practices and knowledge. Support the development and growth of the services supported by ESM teams Excellent verbal and written communication skills required. Skills Required: Hands on experience in technical solution design and implementation of the ServiceNow application. Proven management/influencing abilities. Ability to produce documentation at various levels including technical and consumer facing. Strong background in ITAM process and ServiceNow HAM and SAM Pro development. Knowledge of IT and Enterprise Service Management is critical. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or SecOps and HR products are desirable. ServiceNow Certifications in all areas are highly desirable. Experience in multiple application architectures and supporting technologies. Expertise with Scripting languages such as JavaScript. Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. Hold a minimum ServiceNow System Administrator certification with Certified Implementation Specialist being preferable. This role falls inside of IR35 and is hybrid working with the expectation to be in the Glasgow office 3 days a week. Please note that for this role you must have or be happy to get a Basic Disclosure Scotland. To apply, please send your CV using the link.
NO SPONSORSHIP Hands on Manager, Software Engineering - ServiceNow SALARY: $150K - $170K PLUS 15% bonus LOCATION: CHICAGO, IL/DALLAS, TX Hybrid, onsite 3 days onsite 2 days remote Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration configuration out of the Box, GRC, IRM Javascript APIs ServiceNow cloud ITSM ITOM IRM Agile CMDB SAFe DevOps data management and reporting efforts Jira Confluence workday Oracle Cloud Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript BS degree in Computer Science, similar technical field
29/01/2025
Full time
NO SPONSORSHIP Hands on Manager, Software Engineering - ServiceNow SALARY: $150K - $170K PLUS 15% bonus LOCATION: CHICAGO, IL/DALLAS, TX Hybrid, onsite 3 days onsite 2 days remote Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration configuration out of the Box, GRC, IRM Javascript APIs ServiceNow cloud ITSM ITOM IRM Agile CMDB SAFe DevOps data management and reporting efforts Jira Confluence workday Oracle Cloud Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript BS degree in Computer Science, similar technical field
NO SPONSORSHIP Hands on Manager, Software Engineering - ServiceNow SALARY: $150K - $170K PLUS 15% bonus LOCATION: CHICAGO, IL/DALLAS, TX Hybrid, onsite 3 days onsite 2 days remote Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration configuration out of the Box, GRC, IRM Javascript APIs ServiceNow cloud ITSM ITOM IRM Agile CMDB SAFe DevOps data management and reporting efforts Jira Confluence workday Oracle Cloud Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript BS degree in Computer Science, similar technical field
29/01/2025
Full time
NO SPONSORSHIP Hands on Manager, Software Engineering - ServiceNow SALARY: $150K - $170K PLUS 15% bonus LOCATION: CHICAGO, IL/DALLAS, TX Hybrid, onsite 3 days onsite 2 days remote Looking for a hands on manager leading a team of ServiceNow developers and administrators. SecOps integration configuration out of the Box, GRC, IRM Javascript APIs ServiceNow cloud ITSM ITOM IRM Agile CMDB SAFe DevOps data management and reporting efforts Jira Confluence workday Oracle Cloud Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript BS degree in Computer Science, similar technical field
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow CMDB Consultant. This consultant will focus on support, strategy, planning, design, and implementation of ServiceNow CMDB model. This consultant will need experience with Jira, Confluence, ServiceNow, ServiceNow Discovery, Mapping, etc. Responsibilities: The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs of the company. Work with company's Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support company's 2025 Ovation launch which consists of custom products and persistent COTS. Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives. Qualifications: Experience with ServiceNow Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)
29/01/2025
Project-based
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow CMDB Consultant. This consultant will focus on support, strategy, planning, design, and implementation of ServiceNow CMDB model. This consultant will need experience with Jira, Confluence, ServiceNow, ServiceNow Discovery, Mapping, etc. Responsibilities: The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs of the company. Work with company's Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support company's 2025 Ovation launch which consists of custom products and persistent COTS. Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives. Qualifications: Experience with ServiceNow Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
28/01/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow CMDB Consultant. This consultant will focus on support, strategy, planning, design, and implementation of ServiceNow CMDB model. This consultant will need experience with Jira, Confluence, ServiceNow, ServiceNow Discovery, Mapping, etc. Responsibilities: The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs of the company. Work with company's Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support company's 2025 Ovation launch which consists of custom products and persistent COTS. Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives. Qualifications: Experience with ServiceNow Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)
28/01/2025
Project-based
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow CMDB Consultant. This consultant will focus on support, strategy, planning, design, and implementation of ServiceNow CMDB model. This consultant will need experience with Jira, Confluence, ServiceNow, ServiceNow Discovery, Mapping, etc. Responsibilities: The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs of the company. Work with company's Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support company's 2025 Ovation launch which consists of custom products and persistent COTS. Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives. Qualifications: Experience with ServiceNow Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
28/01/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
Our client a well known Biog 4 Retail giant is currently actively looking to hire a Kafka Engineer/Administrator. Location: Hybrid Working - London Duration: 3 months with potential Extension Rates: Competitive - Inside IR35 (via Umbrella) Job Duties: This is very much on the admin side of Kafka, not a full Engineering role. Need to understand authentication of Kafka, the strategy set, however more about implementing & advising further Understand best practise and define best practise for them and execute best practise Familiar with pipeline actions Strategic thinker Customer focused mind set Understand Confluence and Apache Kafka Kafka MirrorMaker is running, therefore familiar with this and data replication. General cloud AWS experience Experience of turning around manual to automated. Anyone who has spotted an opportunity to automate a self-service would be great Kafka Administration
28/01/2025
Project-based
Our client a well known Biog 4 Retail giant is currently actively looking to hire a Kafka Engineer/Administrator. Location: Hybrid Working - London Duration: 3 months with potential Extension Rates: Competitive - Inside IR35 (via Umbrella) Job Duties: This is very much on the admin side of Kafka, not a full Engineering role. Need to understand authentication of Kafka, the strategy set, however more about implementing & advising further Understand best practise and define best practise for them and execute best practise Familiar with pipeline actions Strategic thinker Customer focused mind set Understand Confluence and Apache Kafka Kafka MirrorMaker is running, therefore familiar with this and data replication. General cloud AWS experience Experience of turning around manual to automated. Anyone who has spotted an opportunity to automate a self-service would be great Kafka Administration
Junior Linux Systems Administrator Our client is urgently looking for a Junior Linux Systems Administrator to join their team based in Oxford, on a permanent basis. You will specialise in managing high-availability (HA) clusters and configuring Network File Systems (NFS) in Azure cloud environments for SAP. You will also hold a thorough understanding of SUSE Linux Enterprise Server (SLES), experience in managing HA infrastructure, and strong knowledge in SAP Azure services. This role is critical for ensuring system reliability, performance, and scalability in SAP environment. You will be rewarded with an excellent salary, as well as a brilliant benefits package including 15% bonus, annual leave, pension scheme & contribution, private medical cover, on-site parking and cafe and many, many more perks! Junior Linux Systems Administrator - Key Skills: 3-5+ years of experience in SUSE Linux administration 3+ years of experience with high-availability (HA) clusters in Linux environments Hands-on experience managing NFS in enterprise-grade environments - NFS configuration, management and troubleshooting Experience working in Azure cloud environments, with a focus on SLES 15 workloads and services for SAP Familiarity with automation and Scripting (eg, Bash, Python) Knowledge of virtualization and containerization (eg, VMware, Docker, Kubernetes) would be beneficial Junior Linux Systems Administrator Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
28/01/2025
Full time
Junior Linux Systems Administrator Our client is urgently looking for a Junior Linux Systems Administrator to join their team based in Oxford, on a permanent basis. You will specialise in managing high-availability (HA) clusters and configuring Network File Systems (NFS) in Azure cloud environments for SAP. You will also hold a thorough understanding of SUSE Linux Enterprise Server (SLES), experience in managing HA infrastructure, and strong knowledge in SAP Azure services. This role is critical for ensuring system reliability, performance, and scalability in SAP environment. You will be rewarded with an excellent salary, as well as a brilliant benefits package including 15% bonus, annual leave, pension scheme & contribution, private medical cover, on-site parking and cafe and many, many more perks! Junior Linux Systems Administrator - Key Skills: 3-5+ years of experience in SUSE Linux administration 3+ years of experience with high-availability (HA) clusters in Linux environments Hands-on experience managing NFS in enterprise-grade environments - NFS configuration, management and troubleshooting Experience working in Azure cloud environments, with a focus on SLES 15 workloads and services for SAP Familiarity with automation and Scripting (eg, Bash, Python) Knowledge of virtualization and containerization (eg, VMware, Docker, Kubernetes) would be beneficial Junior Linux Systems Administrator Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Role : ServiceNow Engineer Location : Shrivenham (3 Days a Week In-Office) Length : Permanent Salary : £40,000 - £60,0000 We are seeking a skilled ServiceNow Engineer to join an innovative team within a cutting-edge organization. The successful candidate in this role will focus on advanced ServiceNow implementations, integrations, and configurations across a portfolio of clients. Role Overview As a ServiceNow Engineer, you will design, configure, implement and optimize ServiceNow solutions to meet business needs and industry standards. With a strong technical background, you will be instrumental in developing scalable and efficient solutions while ensuring seamless integrations and adherence to best practices. Key Responsibilities Design and configure ServiceNow solutions with a focus on Customer Service Management (CSM) and ITIL workflows. Lead integrations between ServiceNow and other enterprise systems, ensuring data flow and automation. Collaborate with stakeholders to develop technical solutions optimized for user experience. Configure workflows, business rules, and UI elements to streamline processes. Implement ITIL best practices for incident, problem, and change management. Develop custom applications and scripts to enhance platform functionality. Perform thorough testing of implementations and integrations. Maintain detailed documentation and deliver knowledge transfer to teams. Ensure all work adheres to ServiceNow best practices and security protocols. What We're Looking For Minimum of 5 years of hands-on ServiceNow implementation and configuration experience. ServiceNow Certified System Administrator (CSA) or equivalent certification. Experience in CSM, ITIL, and ITOM ServiceNow modules. Proficiency in Scripting languages like JavaScript and GlideScript. Exposure to ServiceNow automation, and familiarity with tools such as XML and JSON for integrations. Experience with ServiceNow's integration capabilities (eg REST, SOAP, IntegrationHub) Familiarity with Agile/Scrum methodologies and tools like Git. Strong understanding of ITIL processes and automation features. Exceptional problem-solving skills and attention to detail.
28/01/2025
Full time
Role : ServiceNow Engineer Location : Shrivenham (3 Days a Week In-Office) Length : Permanent Salary : £40,000 - £60,0000 We are seeking a skilled ServiceNow Engineer to join an innovative team within a cutting-edge organization. The successful candidate in this role will focus on advanced ServiceNow implementations, integrations, and configurations across a portfolio of clients. Role Overview As a ServiceNow Engineer, you will design, configure, implement and optimize ServiceNow solutions to meet business needs and industry standards. With a strong technical background, you will be instrumental in developing scalable and efficient solutions while ensuring seamless integrations and adherence to best practices. Key Responsibilities Design and configure ServiceNow solutions with a focus on Customer Service Management (CSM) and ITIL workflows. Lead integrations between ServiceNow and other enterprise systems, ensuring data flow and automation. Collaborate with stakeholders to develop technical solutions optimized for user experience. Configure workflows, business rules, and UI elements to streamline processes. Implement ITIL best practices for incident, problem, and change management. Develop custom applications and scripts to enhance platform functionality. Perform thorough testing of implementations and integrations. Maintain detailed documentation and deliver knowledge transfer to teams. Ensure all work adheres to ServiceNow best practices and security protocols. What We're Looking For Minimum of 5 years of hands-on ServiceNow implementation and configuration experience. ServiceNow Certified System Administrator (CSA) or equivalent certification. Experience in CSM, ITIL, and ITOM ServiceNow modules. Proficiency in Scripting languages like JavaScript and GlideScript. Exposure to ServiceNow automation, and familiarity with tools such as XML and JSON for integrations. Experience with ServiceNow's integration capabilities (eg REST, SOAP, IntegrationHub) Familiarity with Agile/Scrum methodologies and tools like Git. Strong understanding of ITIL processes and automation features. Exceptional problem-solving skills and attention to detail.
Role : ServiceNow Engineer (DV Clearance or DV Eligibility Required) Location : Shrivenham (3 Days a Week In-Office) Salary : £40,000 - £60,0000 We are seeking a skilled ServiceNow Engineer to join an innovative team within a cutting-edge organization. The successful candidate in this role will focus on advanced ServiceNow implementations, integrations, and configurations across a portfolio of clients. You will either need to currently hold DV clearance or be eligible and willing to go through the DV clearance application process. Role Overview As a ServiceNow Engineer, you will design, configure, implement and optimize ServiceNow solutions to meet business needs and industry standards. With a strong technical background, you will be instrumental in developing scalable and efficient solutions while ensuring seamless integrations and adherence to best practices. Key Responsibilities Design and configure ServiceNow solutions with a focus on Customer Service Management (CSM) and ITIL workflows. Lead integrations between ServiceNow and other enterprise systems, ensuring data flow and automation. Collaborate with stakeholders to develop technical solutions optimized for user experience. Configure workflows, business rules, and UI elements to streamline processes. Implement ITIL best practices for incident, problem, and change management. Develop custom applications and scripts to enhance platform functionality. Perform thorough testing of implementations and integrations. Maintain detailed documentation and deliver knowledge transfer to teams. Ensure all work adheres to ServiceNow best practices and security protocols. What We're Looking For You will either need to currently hold DV clearance or be eligible and willing to go through the DV clearance application process. Minimum of 5 years of hands-on ServiceNow implementation and configuration experience. ServiceNow Certified System Administrator (CSA) or equivalent certification. Experience in CSM, ITIL, and ITOM ServiceNow modules. Proficiency in Scripting languages like JavaScript and GlideScript. Exposure to ServiceNow automation, and familiarity with tools such as XML and JSON for integrations. Experience with ServiceNow's integration capabilities (eg REST, SOAP, IntegrationHub) Familiarity with Agile/Scrum methodologies and tools like Git. Strong understanding of ITIL processes and automation features. Exceptional problem-solving skills and attention to detail.
28/01/2025
Full time
Role : ServiceNow Engineer (DV Clearance or DV Eligibility Required) Location : Shrivenham (3 Days a Week In-Office) Salary : £40,000 - £60,0000 We are seeking a skilled ServiceNow Engineer to join an innovative team within a cutting-edge organization. The successful candidate in this role will focus on advanced ServiceNow implementations, integrations, and configurations across a portfolio of clients. You will either need to currently hold DV clearance or be eligible and willing to go through the DV clearance application process. Role Overview As a ServiceNow Engineer, you will design, configure, implement and optimize ServiceNow solutions to meet business needs and industry standards. With a strong technical background, you will be instrumental in developing scalable and efficient solutions while ensuring seamless integrations and adherence to best practices. Key Responsibilities Design and configure ServiceNow solutions with a focus on Customer Service Management (CSM) and ITIL workflows. Lead integrations between ServiceNow and other enterprise systems, ensuring data flow and automation. Collaborate with stakeholders to develop technical solutions optimized for user experience. Configure workflows, business rules, and UI elements to streamline processes. Implement ITIL best practices for incident, problem, and change management. Develop custom applications and scripts to enhance platform functionality. Perform thorough testing of implementations and integrations. Maintain detailed documentation and deliver knowledge transfer to teams. Ensure all work adheres to ServiceNow best practices and security protocols. What We're Looking For You will either need to currently hold DV clearance or be eligible and willing to go through the DV clearance application process. Minimum of 5 years of hands-on ServiceNow implementation and configuration experience. ServiceNow Certified System Administrator (CSA) or equivalent certification. Experience in CSM, ITIL, and ITOM ServiceNow modules. Proficiency in Scripting languages like JavaScript and GlideScript. Exposure to ServiceNow automation, and familiarity with tools such as XML and JSON for integrations. Experience with ServiceNow's integration capabilities (eg REST, SOAP, IntegrationHub) Familiarity with Agile/Scrum methodologies and tools like Git. Strong understanding of ITIL processes and automation features. Exceptional problem-solving skills and attention to detail.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications
27/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications
27/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
24/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
24/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
We are looking for a Sales Administrator to work for a leading company. You will be working in a great team with the ability to progress. Role Profile The Sales Administrator will be responsible for being the interface between Sales, Operations and our customers, by ensuring that all new and additional work that customers require is set up accurately in the Company systems which will enable the operations team to deliver and the finance team to invoice and collect. This role also includes but is not limited to the inputting of customer data and orders, coordinating operational services work to ensure that the operational teams can plan their install, removals and repairs on washroom equipment to the customers satisfaction. Key Responsibilities 1) To drive customer focus and ownership throughout the business to ensure the speedy resolution of customer queries. 2) To proactively communicate with both the customer and Company Sales Teams to drive accuracy and compliance in all orders processed on our system prior to install and invoicing. 3) Key attention to detail ensuring all data which is inputted is accurate specifically when completing tasks such as order creation, customer details, customer account creation and invoicing. 4) To consistently follow the business process when updating business systems and records to ensure customer details are kept accurate and up to date. 5) To take full ownership of all technical services work planning to ensure all relevant work is arranged as per the customer specification. 6) To drive excellent customer service through the consistent management of these installs, repairs and removals. 7) To proactively communicate with all Technical Services Engineers to ensure that all Customer queries and requests are resolved in a timely manner and to their satisfaction. 8) To take full ownership of all technical services work planning to ensure all relevant work is arranged as per the customer specification. Essential: Administration experience in a Sales or Customer facing Contact Centre environment Experience in the consistent use of different systems and Microsoft software packages Experience in the ability to meet robust targets that focus on customer care and attention to detail. Desirable: Knowledge of the washroom or consumable industry markets. Skills Required Self-motivation and confidence Critical thinking & gatekeeping techniques. Excellent communication skills - to include written and verbal skills. Passionate about putting the Customer first with a positive and friendly attitude. Excellent attention to detail and accuracy focus in all types of administration. Good organisational skills with a detailed and structured approach to work. Ability to appraise situations quickly and react accordingly, considering a fluctuation in workload and deadlines. Ability to converse confidently with external and internal customers (ie, speaking clearly, listening, comprehending, and interpreting). Ability to multi-task and be resilient in a high pressured and fast paced environment. Benefits: Standard weekly working hours - Monday to Friday Pension and Life Assurance. Refer a Friend Programme/Incentives. Sick Pay Entitlement. Personal Development Opportunities. Company Perks - access to our internal benefits & voucher system. Employee Assistance Programme & Occupational Health Service. Bank Holidays Off. A full job spec is available on application WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
24/01/2025
Full time
We are looking for a Sales Administrator to work for a leading company. You will be working in a great team with the ability to progress. Role Profile The Sales Administrator will be responsible for being the interface between Sales, Operations and our customers, by ensuring that all new and additional work that customers require is set up accurately in the Company systems which will enable the operations team to deliver and the finance team to invoice and collect. This role also includes but is not limited to the inputting of customer data and orders, coordinating operational services work to ensure that the operational teams can plan their install, removals and repairs on washroom equipment to the customers satisfaction. Key Responsibilities 1) To drive customer focus and ownership throughout the business to ensure the speedy resolution of customer queries. 2) To proactively communicate with both the customer and Company Sales Teams to drive accuracy and compliance in all orders processed on our system prior to install and invoicing. 3) Key attention to detail ensuring all data which is inputted is accurate specifically when completing tasks such as order creation, customer details, customer account creation and invoicing. 4) To consistently follow the business process when updating business systems and records to ensure customer details are kept accurate and up to date. 5) To take full ownership of all technical services work planning to ensure all relevant work is arranged as per the customer specification. 6) To drive excellent customer service through the consistent management of these installs, repairs and removals. 7) To proactively communicate with all Technical Services Engineers to ensure that all Customer queries and requests are resolved in a timely manner and to their satisfaction. 8) To take full ownership of all technical services work planning to ensure all relevant work is arranged as per the customer specification. Essential: Administration experience in a Sales or Customer facing Contact Centre environment Experience in the consistent use of different systems and Microsoft software packages Experience in the ability to meet robust targets that focus on customer care and attention to detail. Desirable: Knowledge of the washroom or consumable industry markets. Skills Required Self-motivation and confidence Critical thinking & gatekeeping techniques. Excellent communication skills - to include written and verbal skills. Passionate about putting the Customer first with a positive and friendly attitude. Excellent attention to detail and accuracy focus in all types of administration. Good organisational skills with a detailed and structured approach to work. Ability to appraise situations quickly and react accordingly, considering a fluctuation in workload and deadlines. Ability to converse confidently with external and internal customers (ie, speaking clearly, listening, comprehending, and interpreting). Ability to multi-task and be resilient in a high pressured and fast paced environment. Benefits: Standard weekly working hours - Monday to Friday Pension and Life Assurance. Refer a Friend Programme/Incentives. Sick Pay Entitlement. Personal Development Opportunities. Company Perks - access to our internal benefits & voucher system. Employee Assistance Programme & Occupational Health Service. Bank Holidays Off. A full job spec is available on application WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
ServiceNow Technical Consultant/Developer required by Expert Resource on a permanent basis to be located in Switzerland. This role will require someone fluent in German. Our client is a leading consulting firm, which offers a very competitive salary and benefits. Join Our Team and Shape the Future of ServiceNow Are you a passionate and skilled ServiceNow Technical Consultant/Developer with a desire to work independently and contribute to innovative projects? We are seeking a highly motivated individual to join our team and help our clients achieve their business goals through the power of ServiceNow. About the Role: As a ServiceNow Consultant, you will: Consult with clients on IT service management, digitalization, and process optimization. Create and develop concepts and specifications for ServiceNow solutions. Configure and implement complex process applications within the ServiceNow platform. Collaborate in the successful implementation of ServiceNow solutions. Provide technical project management and support. Assist in the installation of software solutions and product launches. Qualifications: At least 2 years of hands-on experience with ServiceNow configuration and development. Experience with at least 2 ServiceNow modules (eg, ITSM, ITOM, HRSD, GRC). Relevant ServiceNow certifications (eg, Certified System Administrator, Certified Implementation Specialist). Fluency in German and English. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Independent and proactive work style. A strong desire to achieve above-average results. What We Offer: The opportunity to work independently and contribute to innovative projects. A challenging and rewarding career in a dynamic and growing company. Competitive salary and benefits package. If you are a passionate and skilled ServiceNow Consultant seeking a challenging and rewarding career, we invite you to apply. Join our team and make a significant impact on our clients' success. Expert Resource is a leading specialist in SAP recruitment, offering broader capabilities across Oracle, Salesforce, Microsoft, ServiceNow and IT services. As a global partner, we work with clients on contract, permanent, and fixed-term opportunities. We are committed to delivering exceptional service and building strong professional relationships with both candidates and clients in markets where we have deep expertise and genuine interest.
23/01/2025
Full time
ServiceNow Technical Consultant/Developer required by Expert Resource on a permanent basis to be located in Switzerland. This role will require someone fluent in German. Our client is a leading consulting firm, which offers a very competitive salary and benefits. Join Our Team and Shape the Future of ServiceNow Are you a passionate and skilled ServiceNow Technical Consultant/Developer with a desire to work independently and contribute to innovative projects? We are seeking a highly motivated individual to join our team and help our clients achieve their business goals through the power of ServiceNow. About the Role: As a ServiceNow Consultant, you will: Consult with clients on IT service management, digitalization, and process optimization. Create and develop concepts and specifications for ServiceNow solutions. Configure and implement complex process applications within the ServiceNow platform. Collaborate in the successful implementation of ServiceNow solutions. Provide technical project management and support. Assist in the installation of software solutions and product launches. Qualifications: At least 2 years of hands-on experience with ServiceNow configuration and development. Experience with at least 2 ServiceNow modules (eg, ITSM, ITOM, HRSD, GRC). Relevant ServiceNow certifications (eg, Certified System Administrator, Certified Implementation Specialist). Fluency in German and English. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Independent and proactive work style. A strong desire to achieve above-average results. What We Offer: The opportunity to work independently and contribute to innovative projects. A challenging and rewarding career in a dynamic and growing company. Competitive salary and benefits package. If you are a passionate and skilled ServiceNow Consultant seeking a challenging and rewarding career, we invite you to apply. Join our team and make a significant impact on our clients' success. Expert Resource is a leading specialist in SAP recruitment, offering broader capabilities across Oracle, Salesforce, Microsoft, ServiceNow and IT services. As a global partner, we work with clients on contract, permanent, and fixed-term opportunities. We are committed to delivering exceptional service and building strong professional relationships with both candidates and clients in markets where we have deep expertise and genuine interest.
