Sanderson Government & Defence
Corsham, Wiltshire
24/07/2024
Project-based
Role: ServiceNow Developer Location: Remote with travel to Corsham and London on ocassion Duration: 12 months Clearance: SC Pay: max £600 inside IR35 The Role You will be an IT professional with several years of experience with the ServiceNow platform. You will work as a ServiceNow Developer with other ServiceNow experts as part of a larger project team delivering a unique ServiceNow service capability. Responsibilities You will work with colleagues to:- Design, develop and implement workflows and processes on a secure on-premise ServiceNow platform. Provide value-based assessments and workshops to help the team maximise their business results from the ServiceNow platform. Generate and maintain system documentation that captures the detailed solution design to steer implementation and for subsequent support. Strive to optimise the use of the ServiceNow platform recognising how it can be applied "out of the box" to satisfy the requirements. Use your experience to provide input into the implementation and costs for solution's evolution. Essential Skills and Experience Demonstrable experience in IT Service Management (ITSM) and IT Operations Management (ITOM) Experience of some of the following Scripting/APIs/Service Portal/Flow Designer, UI Builder Experience of implementing solutions which require integration with other systems. Hold current ServiceNow certification in one of the following: ITxM or CSM. Strong communication skills and stakeholder management. Familiar with ITIL, SDLC, Prince 2, Agile, Scrum methodologies. Must be a sole British National and hold current SC clearance Desirable skills Experience with ServiceNow SecOps. Experience of Customer Service Management (CSM). Certified in ITIL V3/V4, Agile, Scrum methodologies. Experience in other ServiceNow products. Working within Public Sector or associated government organisations. Experience of mentoring junior technical team members.