Hays Talent Solutions
High Wycombe, Buckinghamshire
Desktop Support Engineer (Security Cleared, SC) Location: High Wycombe 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in High Wycombe . The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: High Wycombe 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in High Wycombe . The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared, SC) Location: Huntington 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Huntington. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Huntington 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Huntington. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared, SC) Location: Yeovilton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Yeovilton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Yeovilton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Yeovilton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared, SC) Location: Wolverhampton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Wolverhampton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Wolverhampton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Wolverhampton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared, SC) Location: Wolverhampton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Wolverhampton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Wolverhampton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Wolverhampton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared, SC) Location: Portsmouth 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Portsmouth. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Portsmouth 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Portsmouth. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared, SC) Location: Carterton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Carterton . The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Carterton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Carterton . The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared) Location: Plymouth 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Plymouth. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared) Location: Plymouth 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Plymouth. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Microsoft Sentinel Engineer/L3 SOC Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced Microsoft Sentinel Engineer with expertise of Microsoft Sentinel and QRadar to join their growing security team during an exciting period of change. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As a Microsoft Sentinel Engineer you will be responsible for handing security incidents received/escalated for the Junior Analysts in the team. You will aid in triaging threat intelligence from multiple sources and add contextual information to the security incident, perform additional analysis and based on the business impact will recommend the response actions and escalation path. You will also have the opportunity to support the initial implementation of new security related Microsoft technologies, including Microsoft Sentinel, MDE, MDI and Defender for Cloud. The Responsibilities Oversee completion of day-to-day checklist(s), including log review, management report scheduling & running, alert analysis, and escalation follow up Remain current on cyber security trends and intelligence (open source and commercial) in order to guide the security analysis & identification capabilities of the CSOC team Provide oversight, guidance and mentoring to L2 & L3 analysts, and fulfil SOC Manager responsibilities in the absence of the SOC Manager Manage a number of analysts as part of a virtual team of L1 and L2 analysts, including objectives setting, performance management/reviews, training & development, and BAU activities including shift cover etc. Perform advanced event and incident analysis, including baseline establishment and trend analysis. Support on-call arrangements as part of a Rota, to support L1 Analysts working out of hours Support Major Incident Response activity, from a Protective Monitoring perspective, including supporting teams in identification, containment, and remediation of security related threat. Provide timely advice and guidance on the response action plans for events and incidents based on incident type and severity. Identify, create and implement improvements to procedures and processes, with the SOC Manager's approval. Identify opportunities for SOC and client SIEM platform configuration improvements, use case development, monitoring rule creation, tuning & optimisation Assist in architectural design to facilitate the onboarding of new information systems, including the assessment, parsing, onboarding of log sources, and use case and rule development. The Requirements Senior Cyber Security and security operations experience Experience in managing Microsoft Sentinel, including Lighthouse Experience of onboarding, tuning, reporting and configuring SIEM solutions Experience of threat intelligence Leadership and mentoring experience and skills Understanding of low-level concepts including operating systems and networking Commercial experience in Penetration Testing and/or Security Monitoring Understanding of networking and infrastructure design Active or ability to obtain SC clearance Knowledge/experience of DevOps would be hugely beneficial If you are looking for an exciting new challenge to join a leading SOC team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
19/12/2024
Full time
Microsoft Sentinel Engineer/L3 SOC Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced Microsoft Sentinel Engineer with expertise of Microsoft Sentinel and QRadar to join their growing security team during an exciting period of change. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As a Microsoft Sentinel Engineer you will be responsible for handing security incidents received/escalated for the Junior Analysts in the team. You will aid in triaging threat intelligence from multiple sources and add contextual information to the security incident, perform additional analysis and based on the business impact will recommend the response actions and escalation path. You will also have the opportunity to support the initial implementation of new security related Microsoft technologies, including Microsoft Sentinel, MDE, MDI and Defender for Cloud. The Responsibilities Oversee completion of day-to-day checklist(s), including log review, management report scheduling & running, alert analysis, and escalation follow up Remain current on cyber security trends and intelligence (open source and commercial) in order to guide the security analysis & identification capabilities of the CSOC team Provide oversight, guidance and mentoring to L2 & L3 analysts, and fulfil SOC Manager responsibilities in the absence of the SOC Manager Manage a number of analysts as part of a virtual team of L1 and L2 analysts, including objectives setting, performance management/reviews, training & development, and BAU activities including shift cover etc. Perform advanced event and incident analysis, including baseline establishment and trend analysis. Support on-call arrangements as part of a Rota, to support L1 Analysts working out of hours Support Major Incident Response activity, from a Protective Monitoring perspective, including supporting teams in identification, containment, and remediation of security related threat. Provide timely advice and guidance on the response action plans for events and incidents based on incident type and severity. Identify, create and implement improvements to procedures and processes, with the SOC Manager's approval. Identify opportunities for SOC and client SIEM platform configuration improvements, use case development, monitoring rule creation, tuning & optimisation Assist in architectural design to facilitate the onboarding of new information systems, including the assessment, parsing, onboarding of log sources, and use case and rule development. The Requirements Senior Cyber Security and security operations experience Experience in managing Microsoft Sentinel, including Lighthouse Experience of onboarding, tuning, reporting and configuring SIEM solutions Experience of threat intelligence Leadership and mentoring experience and skills Understanding of low-level concepts including operating systems and networking Commercial experience in Penetration Testing and/or Security Monitoring Understanding of networking and infrastructure design Active or ability to obtain SC clearance Knowledge/experience of DevOps would be hugely beneficial If you are looking for an exciting new challenge to join a leading SOC team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
A Configuration Engineer is required for a long term contract assignment based in Stevenage 2-3 days per week on site. Overview of department: Supporting a dynamic team of 30 + Configuration specialists across multiple products, packages and life cycles in a multi-national environment. Responsibilities: The Senior Configuration Engineer is responsible for supporting the Configuration Manager of any given Project, including responsibility for the Product definition and/or Configuration Management of a minor project or major parts of a project. Tasks will require a level of initiative and require a high concern for order and quality to maintain the integrity of all elements which constitute the design for company products. Skillset/experience required: * Excellent Team Spirit and ability to work as part of a team and add value through contribution. * High level of knowledge regarding principles of Configuration Management and the application of these within and demanding yet professional engineering environment. * High concern for order and quality * Excellent Communication Skills - Verbal, Written, Electronic, across all levels * The ability to build rapport with stakeholders as well as positively promote the Configuration Management group through supportive and pro-active approach with internal customers. * Pro-active, flexible and enthusiastic * Ability to plan and deliver own workload. * Awareness of relevant internal and external customer requirements and standards. * High degree of IT literacy * Reflection of engineering input, through the engineering change process, into the design definition/structure, utilising the company PLM tool Windchill. * Managing, on behalf of project, the correct design definitions for potentially multiple product variants. Successfully implementing engineering changes against the appropriate instances. * Review of engineering changes for respective project to ensure business process is applied and approbation controls laid out by projects are adhered to. Acceptance or Rejection of changes as appropriate. * Provision of draft Configuration Management document updates to the project Configuration Manager ahead of the appropriate review period. * Comprehensive and timely preparation for Configuration Meetings. Provision of data to Configuration Manager and project team against agreed timescales ahead of associated meetings. * Ensure control of project design definitions are adhered to across the development, production and in-service phases to provide comprehensive status accounting information to customer * Working relationships with key stakeholders established. Focal point of contact for day to day activities with project and engineering teams * Support and guidance to project areas with regards to applicable Engineering Change methodologies appropriate to the product or equipment life cycle. Engineering changes processes agreed, documented and in practice. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/12/2024
Project-based
A Configuration Engineer is required for a long term contract assignment based in Stevenage 2-3 days per week on site. Overview of department: Supporting a dynamic team of 30 + Configuration specialists across multiple products, packages and life cycles in a multi-national environment. Responsibilities: The Senior Configuration Engineer is responsible for supporting the Configuration Manager of any given Project, including responsibility for the Product definition and/or Configuration Management of a minor project or major parts of a project. Tasks will require a level of initiative and require a high concern for order and quality to maintain the integrity of all elements which constitute the design for company products. Skillset/experience required: * Excellent Team Spirit and ability to work as part of a team and add value through contribution. * High level of knowledge regarding principles of Configuration Management and the application of these within and demanding yet professional engineering environment. * High concern for order and quality * Excellent Communication Skills - Verbal, Written, Electronic, across all levels * The ability to build rapport with stakeholders as well as positively promote the Configuration Management group through supportive and pro-active approach with internal customers. * Pro-active, flexible and enthusiastic * Ability to plan and deliver own workload. * Awareness of relevant internal and external customer requirements and standards. * High degree of IT literacy * Reflection of engineering input, through the engineering change process, into the design definition/structure, utilising the company PLM tool Windchill. * Managing, on behalf of project, the correct design definitions for potentially multiple product variants. Successfully implementing engineering changes against the appropriate instances. * Review of engineering changes for respective project to ensure business process is applied and approbation controls laid out by projects are adhered to. Acceptance or Rejection of changes as appropriate. * Provision of draft Configuration Management document updates to the project Configuration Manager ahead of the appropriate review period. * Comprehensive and timely preparation for Configuration Meetings. Provision of data to Configuration Manager and project team against agreed timescales ahead of associated meetings. * Ensure control of project design definitions are adhered to across the development, production and in-service phases to provide comprehensive status accounting information to customer * Working relationships with key stakeholders established. Focal point of contact for day to day activities with project and engineering teams * Support and guidance to project areas with regards to applicable Engineering Change methodologies appropriate to the product or equipment life cycle. Engineering changes processes agreed, documented and in practice. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Architect. £67,400 + Benefits Permanent, Hybrid. Stafford Staffordshire Police Force If you would like to experience playing a critical role in the architectural journey for one of the UK's most established police forces delivering intelligence-led policing, then this may be the role for you. Staffordshire Police are seeking exceptional individuals, with a proven background in technical transformation at scale, who can deliver the upgrades and continuous improvement that The Force needs. The role As a Senior Architect, your function will be to govern and maintain the overall technical architecture solution for the force; ensuring that all work undertaken adheres to agreed standards, design principles and architecture methodology. Reporting into the DDaT Manager and Enterprise Architect, you will be responsible for understanding the current and future requirements for The Force; creating roadmaps, setting strategy and as a result identify opportunities for leveraging information and digital technology You will be responsible for ensuring that all infrastructure, software, security and service innovations align with an underpinning roadmap. You will be confident inl providing effective solution designs and maintain suitable documentation that fully describes the architecture within the force. Key responsibilities will include: Define and maintain documentation that articulates the current state software portfolio and interfaces across the force Review new or changed legislation and its impact on adopted force technology standards Presentation of architecture outputs to stakeholders at various levels of technical understanding within the force; Define, manage and govern infrastructure standards and capabilities for the deployment of business, data, and application services Being Accountable for the detailed software and supporting infrastructure design aspects of solutions Accountable for any impact assessment process to provide SME input on proposed initiatives, offering high level cost estimates for implementation About you: You can confidently demonstrate significant experience of designing and architecting technical solutions within a large complex multi-faceted organisation; translating user requirements into solution designs, often in front of large groups. Communication is key in this role as you embark on an exciting architectural and stake-holder led journey through the force; liaising and building strong relationships across The Force in both Project and BAU technical environments. Ideally you will possess working knowledge of ITIL (Intermediate +), TOGAF/COBIT, or an equivalent framework; as well as CITP or FBCS How to apply: If you would like to discuss further, then please visit our dedicated microsite to understand more about the challenge and the opportunities that await. Talent International UK Limited and it's subsidary Rethink Digital Gurus Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
16/12/2024
Full time
Senior Architect. £67,400 + Benefits Permanent, Hybrid. Stafford Staffordshire Police Force If you would like to experience playing a critical role in the architectural journey for one of the UK's most established police forces delivering intelligence-led policing, then this may be the role for you. Staffordshire Police are seeking exceptional individuals, with a proven background in technical transformation at scale, who can deliver the upgrades and continuous improvement that The Force needs. The role As a Senior Architect, your function will be to govern and maintain the overall technical architecture solution for the force; ensuring that all work undertaken adheres to agreed standards, design principles and architecture methodology. Reporting into the DDaT Manager and Enterprise Architect, you will be responsible for understanding the current and future requirements for The Force; creating roadmaps, setting strategy and as a result identify opportunities for leveraging information and digital technology You will be responsible for ensuring that all infrastructure, software, security and service innovations align with an underpinning roadmap. You will be confident inl providing effective solution designs and maintain suitable documentation that fully describes the architecture within the force. Key responsibilities will include: Define and maintain documentation that articulates the current state software portfolio and interfaces across the force Review new or changed legislation and its impact on adopted force technology standards Presentation of architecture outputs to stakeholders at various levels of technical understanding within the force; Define, manage and govern infrastructure standards and capabilities for the deployment of business, data, and application services Being Accountable for the detailed software and supporting infrastructure design aspects of solutions Accountable for any impact assessment process to provide SME input on proposed initiatives, offering high level cost estimates for implementation About you: You can confidently demonstrate significant experience of designing and architecting technical solutions within a large complex multi-faceted organisation; translating user requirements into solution designs, often in front of large groups. Communication is key in this role as you embark on an exciting architectural and stake-holder led journey through the force; liaising and building strong relationships across The Force in both Project and BAU technical environments. Ideally you will possess working knowledge of ITIL (Intermediate +), TOGAF/COBIT, or an equivalent framework; as well as CITP or FBCS How to apply: If you would like to discuss further, then please visit our dedicated microsite to understand more about the challenge and the opportunities that await. Talent International UK Limited and it's subsidary Rethink Digital Gurus Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.