Senior Application Support Analyst Role Type: Permanent Salary: £70,000 Location: London Work Location: Central London, Hybrid 3 days in the office Senior Application Support Analyst with experience supporting across the Microsoft stack is required for a brand new support team for a speciality insurer in London. You will be joining the Application Support Manager and will be the number 2 in the team with some exposure to mentorship and management covering 50 applications specific to insurance. You will be taking ownership over 50 applications, and will need to be able to work across a broad technical stack. The business are planning to migrate from Legacy applications to a modern technical environment so you will join at the beginning of a generational transformation within the business. Roles & Responsibilities: You will be working on an insurance specific application support team working on bespoke applications written in modern technology such as C#.Net and on Azure, including some Legacy applications in VB.NET. You will also be experienced writing SQL and working with Data in SQL server as well as DB2. Experience in MS SQL SSIS is essential for this role as you will be covering a backlog of SSIS requests. You will have excellent communication and people skills to work closely with internal stakeholders and third party vendors. No prior knowledge in the insurance sector is required however you should have experience working within financial services or another regulated industry with a customer centric approach. Skills Outline: Experience in 2nd and 3rd line support with strong customer centric incidence management MS SQL experience for SSIS and SSRS Experience working in a windows environment, C#.Net and some Legacy applications in VB.NET Knowledgeable in SQL, PL/SQL and rational databases, SQL Server or DB2 Some support within a cloud environment, they use Azure however other cloud support would be acceptable. Experience working with 3rd party suppliers and vendors Strong interpersonal skills What's in it for you: Working in an industry going through a major technical transformation Ability to gain management experience working as the number 2 within a new application support team. Broad exposure to supporting 50 applications Hybrid working (2-3 days in the office per week) Diverse and social team with significant chance for career progression Apply now using the link or reach out to myself, Alex: (see below)
08/01/2025
Full time
Senior Application Support Analyst Role Type: Permanent Salary: £70,000 Location: London Work Location: Central London, Hybrid 3 days in the office Senior Application Support Analyst with experience supporting across the Microsoft stack is required for a brand new support team for a speciality insurer in London. You will be joining the Application Support Manager and will be the number 2 in the team with some exposure to mentorship and management covering 50 applications specific to insurance. You will be taking ownership over 50 applications, and will need to be able to work across a broad technical stack. The business are planning to migrate from Legacy applications to a modern technical environment so you will join at the beginning of a generational transformation within the business. Roles & Responsibilities: You will be working on an insurance specific application support team working on bespoke applications written in modern technology such as C#.Net and on Azure, including some Legacy applications in VB.NET. You will also be experienced writing SQL and working with Data in SQL server as well as DB2. Experience in MS SQL SSIS is essential for this role as you will be covering a backlog of SSIS requests. You will have excellent communication and people skills to work closely with internal stakeholders and third party vendors. No prior knowledge in the insurance sector is required however you should have experience working within financial services or another regulated industry with a customer centric approach. Skills Outline: Experience in 2nd and 3rd line support with strong customer centric incidence management MS SQL experience for SSIS and SSRS Experience working in a windows environment, C#.Net and some Legacy applications in VB.NET Knowledgeable in SQL, PL/SQL and rational databases, SQL Server or DB2 Some support within a cloud environment, they use Azure however other cloud support would be acceptable. Experience working with 3rd party suppliers and vendors Strong interpersonal skills What's in it for you: Working in an industry going through a major technical transformation Ability to gain management experience working as the number 2 within a new application support team. Broad exposure to supporting 50 applications Hybrid working (2-3 days in the office per week) Diverse and social team with significant chance for career progression Apply now using the link or reach out to myself, Alex: (see below)
NEW OPPORTUNITY AVAILABLE FOR A SENIOR SALESPERSON - Oracle ERP FINANCIALS Searchability NS&D has a new opportunity for a Senior Salesperson to work across an exciting range of projects Salaries up to £70k + 100% commission Remote first role with travel to client sites For more details please call me or email (see below) WHAT WILL THE SENIOR SALESPERSON BE DOING? Your primary objective is to sell the clients Managed Services and Consulting Projects into Oracle Cloud Customers, specifically ERP Financials including the Ledgers , Procurement, Supply-Chain (Manufacturing, Warehousing, Distribution, etc). To exceed Sales Targets by owning, driving and winning opportunities across Oracle's extensive Customer-Base. Own and Manage the end-to-end Sales Process to deliver against a range of performance metrics. Seek and engage prospect organisations by positioning our offerings and solutions, challenging the prospect by leading with Oracle experience, business cases, references, and insight from the marketplace, including analysts, partners, and other influencers. Foster strong relationships with prospects and Customers and generate leads through the Client qualification process. Report accurately on Sales Pipeline to meet Sales objectives and identify market opportunities for new and existing services, through market knowledge obtained from industry awareness, client engagement and Oracle relationships. Management of a formal bidding cycle - PQQ, RFP, ITT, -coordinating and completing the documentation with support from the client and Oracle resources, as well as the discovery/Q&A phases. Supporting and delivering marketing activities such as Client seminars, breakfast briefings and the creation of the clients collateral and identify, clarify and understand the personal and business drivers in opportunities. Work with the Oracle Sales and Customer Success teams to agree the relationship mapping between the Client and Oracle, to ensure multi-level relationships and coverage within the account. SKILLS & EXPERIENCE REQUIRED: Experience in Selling Oracle ERP FINANCIALS solutions and services Demonstrable/provable track-record of Sales achievement in previous Sales roles Previous evidence of building strong relationships with the prospect/Customer community Strong Sales questioning and solution design techniques Knowledge of the Back Office applications marketplace To build rapport and trust with Clients, colleagues, and partners Presentation skills A well organised and structured in approach Experience of building and contributing to business cases Sales Methodologies and techniques Knowledge of IT Project Implementation Methodologies TO BE CONSIDERED. Please either apply by clicking online or emailing me directly to (see below) - I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. I look forward to hearing from you. SENIOR SALESPERSON - Oracle ERP FINANCIALS KEY SKILLS: SENIOR SALESPERSON/Oracle/ERP/FINANCIAL/LEDGERS/PROCUREMENT/DEFENCE/GOVERNMENT/SECURITY CLEARED/SECURITY CLEARANCE/SECURITY CHECK/SC CLEARED/SC CLEARANCE
08/01/2025
Full time
NEW OPPORTUNITY AVAILABLE FOR A SENIOR SALESPERSON - Oracle ERP FINANCIALS Searchability NS&D has a new opportunity for a Senior Salesperson to work across an exciting range of projects Salaries up to £70k + 100% commission Remote first role with travel to client sites For more details please call me or email (see below) WHAT WILL THE SENIOR SALESPERSON BE DOING? Your primary objective is to sell the clients Managed Services and Consulting Projects into Oracle Cloud Customers, specifically ERP Financials including the Ledgers , Procurement, Supply-Chain (Manufacturing, Warehousing, Distribution, etc). To exceed Sales Targets by owning, driving and winning opportunities across Oracle's extensive Customer-Base. Own and Manage the end-to-end Sales Process to deliver against a range of performance metrics. Seek and engage prospect organisations by positioning our offerings and solutions, challenging the prospect by leading with Oracle experience, business cases, references, and insight from the marketplace, including analysts, partners, and other influencers. Foster strong relationships with prospects and Customers and generate leads through the Client qualification process. Report accurately on Sales Pipeline to meet Sales objectives and identify market opportunities for new and existing services, through market knowledge obtained from industry awareness, client engagement and Oracle relationships. Management of a formal bidding cycle - PQQ, RFP, ITT, -coordinating and completing the documentation with support from the client and Oracle resources, as well as the discovery/Q&A phases. Supporting and delivering marketing activities such as Client seminars, breakfast briefings and the creation of the clients collateral and identify, clarify and understand the personal and business drivers in opportunities. Work with the Oracle Sales and Customer Success teams to agree the relationship mapping between the Client and Oracle, to ensure multi-level relationships and coverage within the account. SKILLS & EXPERIENCE REQUIRED: Experience in Selling Oracle ERP FINANCIALS solutions and services Demonstrable/provable track-record of Sales achievement in previous Sales roles Previous evidence of building strong relationships with the prospect/Customer community Strong Sales questioning and solution design techniques Knowledge of the Back Office applications marketplace To build rapport and trust with Clients, colleagues, and partners Presentation skills A well organised and structured in approach Experience of building and contributing to business cases Sales Methodologies and techniques Knowledge of IT Project Implementation Methodologies TO BE CONSIDERED. Please either apply by clicking online or emailing me directly to (see below) - I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. I look forward to hearing from you. SENIOR SALESPERSON - Oracle ERP FINANCIALS KEY SKILLS: SENIOR SALESPERSON/Oracle/ERP/FINANCIAL/LEDGERS/PROCUREMENT/DEFENCE/GOVERNMENT/SECURITY CLEARED/SECURITY CLEARANCE/SECURITY CHECK/SC CLEARED/SC CLEARANCE
Lead Research Analyst Railway | Transport £60,000 - £70,000 + Bonus and a very strong benefits package London | 2 days in the office - potential flex on this The Company: I'm currently working with a major player within the railway space that lead the industry's drive for innovation. They plays a key role in ensuring safety and improving performance across the UK railway network. The business collaborates with various stakeholders to develop and implement standards, facilitate research, and promote best practices. Operating as a non-profit, it provides guidance, tools, and resources to support safe and efficient operations, focusing on continuous improvement and innovation within the industry. They are looking for an experienced research analyst to join the business as the team continues to grow - This is a great opportunity to work with research that makes a tangible difference to the rail industry and you can really see and shape how things operate. As Lead Research Analyst you will: You will lead the reviews and assessments of research requests and cases and further develop and evaluate the case for research Utilise industry knowledge to work closely with internal stakeholders and Project Managers to review and steer the research Lead and contribute to shaping the overall strategy for evaluating, prioritising, and structuring research, while regularly reviewing processes, tools, and methods to ensure they remain effective, adaptable, and consistently applied Work with the senior research management team to identify opportunities to improve and update processes In this role you will be responsible for managing a team of 3 research analysts Requirements: 5 + years of research experience Experience working within the transport sector - ideally railway Experience leading a team Skilled in collecting, organising, and analysing both qualitative and quantitative data Experience in designing research frameworks, evaluating anticipated and actual benefits, and facilitating the transition from research completion to benefit realisation Has stakeholder manger experience If you're interested in this Lead Research Analyst opportunity please apply below *Rates depend on experience and client requirements
08/01/2025
Full time
Lead Research Analyst Railway | Transport £60,000 - £70,000 + Bonus and a very strong benefits package London | 2 days in the office - potential flex on this The Company: I'm currently working with a major player within the railway space that lead the industry's drive for innovation. They plays a key role in ensuring safety and improving performance across the UK railway network. The business collaborates with various stakeholders to develop and implement standards, facilitate research, and promote best practices. Operating as a non-profit, it provides guidance, tools, and resources to support safe and efficient operations, focusing on continuous improvement and innovation within the industry. They are looking for an experienced research analyst to join the business as the team continues to grow - This is a great opportunity to work with research that makes a tangible difference to the rail industry and you can really see and shape how things operate. As Lead Research Analyst you will: You will lead the reviews and assessments of research requests and cases and further develop and evaluate the case for research Utilise industry knowledge to work closely with internal stakeholders and Project Managers to review and steer the research Lead and contribute to shaping the overall strategy for evaluating, prioritising, and structuring research, while regularly reviewing processes, tools, and methods to ensure they remain effective, adaptable, and consistently applied Work with the senior research management team to identify opportunities to improve and update processes In this role you will be responsible for managing a team of 3 research analysts Requirements: 5 + years of research experience Experience working within the transport sector - ideally railway Experience leading a team Skilled in collecting, organising, and analysing both qualitative and quantitative data Experience in designing research frameworks, evaluating anticipated and actual benefits, and facilitating the transition from research completion to benefit realisation Has stakeholder manger experience If you're interested in this Lead Research Analyst opportunity please apply below *Rates depend on experience and client requirements
Insurance Software - Underwriting Workbench - Lloyds - Pre-Sales - London - £80k - £100k + Benefits (Hybrid) We're looking for a Pre-Sales Consultant with expertise within London Market Insurance software to bridge the gap between customer requirements and cutting-edge solutions. This role focuses on understanding business processes, aligning product functionality with client needs, and shaping solutions that fit both current objectives and future growth plans. This position may also suit someone with a technical understanding and an Underwriting background or a Business Analyst/Product Manager who is a London Market SME. Key Responsibilities: Partner with the sales team to engage new prospects, deliver presentations, showcase demos, and position solutions effectively. Support account management and client services teams on potential upgrades by providing guidance, conducting demonstrations, and outlining solution strategies. Lead formal sales processes, including responding to RFIs and RFPs, coordinating bids, and collaborating with internal teams across sales, product, legal, finance, and hosting. Create impactful product demonstrations tailored to resonate with clients, ranging from straightforward data preparation to more complex setups. Participate in Proof of Concept (PoC) phases, particularly during final vendor selection stages. Collaborate with the marketing team to enhance brand visibility through event participation, content creation, and thought leadership contributions. Work alongside the product development team to provide input and support in delivering the product roadmap. Skills and Experience: Extensive knowledge of the Lloyds London Market insurance sector, coupled with a proactive and results-driven mindset. A commitment to delivering exceptional service and maintaining high standards. Confidence and credibility to engage with senior executives, including C-level stakeholders, at client organizations. Strong communication skills, with the ability to empathize, understand customer perspectives, and articulate product benefits effectively. Highly organized and skilled at delivering polished, professional presentations. Please send your CV for immediate consideration
08/01/2025
Full time
Insurance Software - Underwriting Workbench - Lloyds - Pre-Sales - London - £80k - £100k + Benefits (Hybrid) We're looking for a Pre-Sales Consultant with expertise within London Market Insurance software to bridge the gap between customer requirements and cutting-edge solutions. This role focuses on understanding business processes, aligning product functionality with client needs, and shaping solutions that fit both current objectives and future growth plans. This position may also suit someone with a technical understanding and an Underwriting background or a Business Analyst/Product Manager who is a London Market SME. Key Responsibilities: Partner with the sales team to engage new prospects, deliver presentations, showcase demos, and position solutions effectively. Support account management and client services teams on potential upgrades by providing guidance, conducting demonstrations, and outlining solution strategies. Lead formal sales processes, including responding to RFIs and RFPs, coordinating bids, and collaborating with internal teams across sales, product, legal, finance, and hosting. Create impactful product demonstrations tailored to resonate with clients, ranging from straightforward data preparation to more complex setups. Participate in Proof of Concept (PoC) phases, particularly during final vendor selection stages. Collaborate with the marketing team to enhance brand visibility through event participation, content creation, and thought leadership contributions. Work alongside the product development team to provide input and support in delivering the product roadmap. Skills and Experience: Extensive knowledge of the Lloyds London Market insurance sector, coupled with a proactive and results-driven mindset. A commitment to delivering exceptional service and maintaining high standards. Confidence and credibility to engage with senior executives, including C-level stakeholders, at client organizations. Strong communication skills, with the ability to empathize, understand customer perspectives, and articulate product benefits effectively. Highly organized and skilled at delivering polished, professional presentations. Please send your CV for immediate consideration
Westhouse is one of the leading international recruitment agencies for the procurement of highly qualified experts in fields such as IT life cycle management, SAP, engineering, commerce and specialist consultancy. For our client we are currently looking for a Senior Developer for mobile Payment Systems (m/f/d) General information Reference: 172122 Location: Limerick (4 Days/Week) and Remote Start: 01.01.2025 (ASAP) Volume: Full time (100%) Duration: 31.12.2025 + Option Languages: English Your Skills - 6+ years' experience in designing and developing Android, web and services based applications. - Bachelor's degree in a relevant discipline such as computer science, business informatics or mathematics. Comparable education or professional experience also considered. - Strong skills and in-depth experience Java/Kotlin/Android - Previous experience in payments industry, specifically working with EMVco, NEXO or exposure to PCI/PTS standards. - Expertise in Android - understanding of the platform, experience with Android ROM is a plus. - Be up to date with the latest Android application development trends. - Experience with server technologies, REST web services, SOA, Familiarity with databases and schema design - Experienced in runtime, build and deployment technologies and state-of-the-art project tools: CI/CD, GIT, Maven, Eclipse, JIRA, Confluence. - UI development, optimal performance, adaptation to various screen sizes. - Familiar with 3rd party libraries for Android. - Nice to have RXJava, functional programming, MVP/MVC design patterns and React Native, JavaScript. - Nice to have experience with distributed computing. - High on social skills, team spirit and empathy. - Willingness to take ownership and ability to show strong personal commitment for the department and the team goals; must be comfortable with being considered a reliable and proactive influential team member who is not afraid to take on responsibility in the team. - Ability to communicate clearly to business analysts and stakeholders as well as technical-representatives. - Very strong and proven communication and coordination skills, open-minded and determined. - Very organized and highly competent in solving issues and finding solutions. - Responsible for planning, highlighting and implementing possible improvements for existing and new applications. - Can do, Will do attitude: You will be joining a founding team first and a large organisation second. This is exciting, you will wear many hats, some you will be familiar with and others will be an opportunity to develop. Your Tasks - Contribute significantly to implementing technical solutions within a collaborative, high trust, solutions delivery team which will contain other developers, architects, product owners and DevOps engineers. - Work within a defined agile delivery process to deliver high quality code for complex projects. - Design and implement Android applications and services that provide best in class payment flow experience for customers. - Support the architectural direction and solution specification for new applications and services. - Responsible for the execution of required, complex, development tasks, including: unit tests, debugging with state-of-the-art tools, programming languages and utilities. - Validation activities including, component tests, regression tests, system integration tests. - Troubleshoot issues that may span across wide range of device types. - Implementation, documentation and quality assurance of software/architectures and E2E- solutions. - Creation of monitoring and logging solutions to allow for state-of-the-art monitoring of our high performance, enterprise production environment. - Contribute to estimation efforts at a T-shirt sizing level using your expertise in the relevant areas. - Knowledge transfer, active support and educational development of internal and external team members. - Partner with developers, analysts, and tech leads across the enterprise, to identify business needs and appropriate technical solutions. Interested? We look forward to receiving your application documents in electronic form. Your Contact: Tobias Gollmann
08/01/2025
Project-based
Westhouse is one of the leading international recruitment agencies for the procurement of highly qualified experts in fields such as IT life cycle management, SAP, engineering, commerce and specialist consultancy. For our client we are currently looking for a Senior Developer for mobile Payment Systems (m/f/d) General information Reference: 172122 Location: Limerick (4 Days/Week) and Remote Start: 01.01.2025 (ASAP) Volume: Full time (100%) Duration: 31.12.2025 + Option Languages: English Your Skills - 6+ years' experience in designing and developing Android, web and services based applications. - Bachelor's degree in a relevant discipline such as computer science, business informatics or mathematics. Comparable education or professional experience also considered. - Strong skills and in-depth experience Java/Kotlin/Android - Previous experience in payments industry, specifically working with EMVco, NEXO or exposure to PCI/PTS standards. - Expertise in Android - understanding of the platform, experience with Android ROM is a plus. - Be up to date with the latest Android application development trends. - Experience with server technologies, REST web services, SOA, Familiarity with databases and schema design - Experienced in runtime, build and deployment technologies and state-of-the-art project tools: CI/CD, GIT, Maven, Eclipse, JIRA, Confluence. - UI development, optimal performance, adaptation to various screen sizes. - Familiar with 3rd party libraries for Android. - Nice to have RXJava, functional programming, MVP/MVC design patterns and React Native, JavaScript. - Nice to have experience with distributed computing. - High on social skills, team spirit and empathy. - Willingness to take ownership and ability to show strong personal commitment for the department and the team goals; must be comfortable with being considered a reliable and proactive influential team member who is not afraid to take on responsibility in the team. - Ability to communicate clearly to business analysts and stakeholders as well as technical-representatives. - Very strong and proven communication and coordination skills, open-minded and determined. - Very organized and highly competent in solving issues and finding solutions. - Responsible for planning, highlighting and implementing possible improvements for existing and new applications. - Can do, Will do attitude: You will be joining a founding team first and a large organisation second. This is exciting, you will wear many hats, some you will be familiar with and others will be an opportunity to develop. Your Tasks - Contribute significantly to implementing technical solutions within a collaborative, high trust, solutions delivery team which will contain other developers, architects, product owners and DevOps engineers. - Work within a defined agile delivery process to deliver high quality code for complex projects. - Design and implement Android applications and services that provide best in class payment flow experience for customers. - Support the architectural direction and solution specification for new applications and services. - Responsible for the execution of required, complex, development tasks, including: unit tests, debugging with state-of-the-art tools, programming languages and utilities. - Validation activities including, component tests, regression tests, system integration tests. - Troubleshoot issues that may span across wide range of device types. - Implementation, documentation and quality assurance of software/architectures and E2E- solutions. - Creation of monitoring and logging solutions to allow for state-of-the-art monitoring of our high performance, enterprise production environment. - Contribute to estimation efforts at a T-shirt sizing level using your expertise in the relevant areas. - Knowledge transfer, active support and educational development of internal and external team members. - Partner with developers, analysts, and tech leads across the enterprise, to identify business needs and appropriate technical solutions. Interested? We look forward to receiving your application documents in electronic form. Your Contact: Tobias Gollmann
Westhouse is one of the leading international recruitment agencies for the procurement of highly qualified experts in fields such as IT life cycle management, SAP, engineering, commerce and specialist consultancy. For our client we are currently looking for a Senior Android Tech Lead for mobile Payment Systems (m/f/d) General information Reference: 172120 Location: Limerick (4 Days/Week) and Remote Start: 01.01.2025 (ASAP) Volume: Full time (100%) Duration: 31.12.2025 + Option Languages: English Your Skills Experience: Minimum 8 years of software engineering experience, with at least 2 years in a technical lead role. Android Development: At least 6 years' experience in designing and developing Android, web, and service-based applications. Educational Background: Bachelor's degree in a relevant discipline such as computer science, business informatics, or mathematics. Equivalent education or professional experience also considered. Technical Proficiency: Extensive experience in Java and Java development, including object-oriented design and programming. Experience working at multiple levels in the stack: device operating system, secure/Embedded processor firmware, client (Android) applications, REST services, etc. Strong skills in Java/Kotlin/Android/C. Payments Industry Experience: Previous experience in the payments industry, specifically working with EMVCo, NEXO or exposure to PCI/PTS standards. Server Technologies: Experience with server technologies, REST web services, SOA; good understanding of the Android platform, experience with Android ROM is a plus. Leadership & Ownership: Willingness to take ownership and show strong personal commitment to departmental and team goals. Communication: Ability to communicate clearly with business analysts, stakeholders, and technical representatives. Your Tasks Implementation: Contribute significantly to implementing technical solutions. Agile Delivery: Work within a defined agile delivery process, leading implementation from a development and engineering perspective. Application & Service Design: Design and implement Android applications and services providing best-in-class payment flow experiences. Integration: Implement and enhance interfaces with Back End payment processing systems using various protocols and data formats (eg, XML/SOAP, TCP, HTTP/S). Troubleshooting: Troubleshoot issues spanning across the software stack. Architectural Support: Support the architectural direction and solution specification for new applications and services. Execution: Responsible for the execution of complex development tasks, including unit tests, debugging, and programming. Validation: Conduct validation activities, including component tests, regression tests, and system integration tests. Monitoring & Documentation: Create monitoring and logging solutions for the enterprise production environment and document software architectures. Estimation & Coaching: Contribute to estimation efforts and coach less experienced engineers. Stakeholder Management: Partner with developers, analysts, tech leads, and senior managers to identify business needs and appropriate technical solutions. Interested? We look forward to receiving your application documents in electronic form. Your Contact: Tobias Gollmann
08/01/2025
Project-based
Westhouse is one of the leading international recruitment agencies for the procurement of highly qualified experts in fields such as IT life cycle management, SAP, engineering, commerce and specialist consultancy. For our client we are currently looking for a Senior Android Tech Lead for mobile Payment Systems (m/f/d) General information Reference: 172120 Location: Limerick (4 Days/Week) and Remote Start: 01.01.2025 (ASAP) Volume: Full time (100%) Duration: 31.12.2025 + Option Languages: English Your Skills Experience: Minimum 8 years of software engineering experience, with at least 2 years in a technical lead role. Android Development: At least 6 years' experience in designing and developing Android, web, and service-based applications. Educational Background: Bachelor's degree in a relevant discipline such as computer science, business informatics, or mathematics. Equivalent education or professional experience also considered. Technical Proficiency: Extensive experience in Java and Java development, including object-oriented design and programming. Experience working at multiple levels in the stack: device operating system, secure/Embedded processor firmware, client (Android) applications, REST services, etc. Strong skills in Java/Kotlin/Android/C. Payments Industry Experience: Previous experience in the payments industry, specifically working with EMVCo, NEXO or exposure to PCI/PTS standards. Server Technologies: Experience with server technologies, REST web services, SOA; good understanding of the Android platform, experience with Android ROM is a plus. Leadership & Ownership: Willingness to take ownership and show strong personal commitment to departmental and team goals. Communication: Ability to communicate clearly with business analysts, stakeholders, and technical representatives. Your Tasks Implementation: Contribute significantly to implementing technical solutions. Agile Delivery: Work within a defined agile delivery process, leading implementation from a development and engineering perspective. Application & Service Design: Design and implement Android applications and services providing best-in-class payment flow experiences. Integration: Implement and enhance interfaces with Back End payment processing systems using various protocols and data formats (eg, XML/SOAP, TCP, HTTP/S). Troubleshooting: Troubleshoot issues spanning across the software stack. Architectural Support: Support the architectural direction and solution specification for new applications and services. Execution: Responsible for the execution of complex development tasks, including unit tests, debugging, and programming. Validation: Conduct validation activities, including component tests, regression tests, and system integration tests. Monitoring & Documentation: Create monitoring and logging solutions for the enterprise production environment and document software architectures. Estimation & Coaching: Contribute to estimation efforts and coach less experienced engineers. Stakeholder Management: Partner with developers, analysts, tech leads, and senior managers to identify business needs and appropriate technical solutions. Interested? We look forward to receiving your application documents in electronic form. Your Contact: Tobias Gollmann
IT Service Desk Technician Hourly Rate: £11.91 Location: Plymouth, Devon Job Type: Temporary to Permanent - initially 12 weeks Join a leading company recognised in the Sunday Times Top Track 100 as an IT Service Desk Technician. Based in Plymouth, you will be an integral part of a dynamic Incident team, dedicated to providing professional, timely, and courteous support by resolving computer software/hardware issues for our end users. Day-to-day of the role: Provide comprehensive IT support service to end customers within a retail environment. Receive, log, monitor, and respond promptly to Service Requests across three communication channels. Escalate complex and high-priority Service Records to both internal and external teams in line with agreed processes. Offer technical support on hardware, software, and data networks. Assess technical errors and determine a resolution process around till peripherals, such as Till Printers, Scanners, PEDs. Follow up on issue resolution via communication with Front End customers. Serve as a customer-centric interface for users of IT systems and external parties where applicable. Perform other ad-hoc duties as assigned by the IT Service Desk Team Leader and other senior members of staff within IT as required. Stay updated with new technologies that may be implemented by the business to maintain expert knowledge and uphold the ability to provide support. Required Skills & Qualifications: Experience working in an IT support provision. Previous experience in a customer-facing role. Basic knowledge of troubleshooting network infrastructure issues (WAN, LAN, etc.). Good understanding of overall technology concepts and terminology. Demonstrable analytical approach to problem-solving. Excellent written and verbal communication skills. Good working knowledge of current Windows PC operating systems, Windows File Server environments, and current data communications methodology. To apply for this IT Service Desk Technician position, please submit your CV detailing your relevant experience.
07/01/2025
Project-based
IT Service Desk Technician Hourly Rate: £11.91 Location: Plymouth, Devon Job Type: Temporary to Permanent - initially 12 weeks Join a leading company recognised in the Sunday Times Top Track 100 as an IT Service Desk Technician. Based in Plymouth, you will be an integral part of a dynamic Incident team, dedicated to providing professional, timely, and courteous support by resolving computer software/hardware issues for our end users. Day-to-day of the role: Provide comprehensive IT support service to end customers within a retail environment. Receive, log, monitor, and respond promptly to Service Requests across three communication channels. Escalate complex and high-priority Service Records to both internal and external teams in line with agreed processes. Offer technical support on hardware, software, and data networks. Assess technical errors and determine a resolution process around till peripherals, such as Till Printers, Scanners, PEDs. Follow up on issue resolution via communication with Front End customers. Serve as a customer-centric interface for users of IT systems and external parties where applicable. Perform other ad-hoc duties as assigned by the IT Service Desk Team Leader and other senior members of staff within IT as required. Stay updated with new technologies that may be implemented by the business to maintain expert knowledge and uphold the ability to provide support. Required Skills & Qualifications: Experience working in an IT support provision. Previous experience in a customer-facing role. Basic knowledge of troubleshooting network infrastructure issues (WAN, LAN, etc.). Good understanding of overall technology concepts and terminology. Demonstrable analytical approach to problem-solving. Excellent written and verbal communication skills. Good working knowledge of current Windows PC operating systems, Windows File Server environments, and current data communications methodology. To apply for this IT Service Desk Technician position, please submit your CV detailing your relevant experience.
Company Overview I'm assisting a genuine and World-Wide renowed flagship organisition in their recruitment of a Junior iPaaS (Integration Platform as a Service) Integration Analyst to join their internal technology systems team. This is an exditing and outsatnding opportunity for an individual looking to grow their career in integration technology and play a key role in delivering seamless cloud integrations. Position Overview As a Junior/Mid-Level iPaaS Integration Analyst, you will work closely with senior team members to assist in the design, implementation, and management of integration solutions using iPaaS platforms. You will support internal stakeholders in streamlining their workflows, ensuring smooth data exchange between systems, and providing top-notch customer service. This is an ideal role for someone with a passion for technology, problem-solving, and learning new tools in a fast-paced environment. Key Responsibilities: Assist in the design, configuration, and deployment of integration solutions using iPaaS platforms (eg, MuleSoft, Dell Boomi, Informatica Cloud). Collaborate with senior analysts and technical teams to gather requirements and ensure seamless integration between internal and third-party systems. Troubleshoot integration issues and assist in identifying root causes and implementing solutions. Maintain and monitor the performance of existing integrations to ensure they meet business requirements. Work closely with cross-functional teams to ensure that integrations align with business goals. Participate in quality assurance processes by testing integrations and validating data flows. Provide technical support and training to end-users as needed. Stay up-to-date with the latest iPaaS technologies and industry best practices. Qualifications: Ideally a degree in Computer Science, Information Technology, Engineering or equivalent experience. Basic understanding of integration platforms (iPaaS) and cloud technologies. Familiarity with data formats like XML, JSON, CSV, and APIs. Good undersatnding of SQL. Strong analytical and problem-solving skills. Ability to work in a team-oriented, collaborative environment. Excellent communication skills. Eagerness to learn and grow in the field of integration technology. Previous experience in an integration or technical support role is a plus but not required. Preferred Skills (but not required): Hands-on experience with iPaaS tools such as MuleSoft, Dell Boomi, or Informatica Cloud. Experience with web services (REST, SOAP) and API management. Basic knowledge of programming languages (Java, JavaScript, Python). Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Why Join? Growth Opportunities : the business is committed to your professional development, with opportunities for training, certification, and career progression. Collaborative Culture : Join a supportive and collaborative team that values innovation and knowledge sharing. Competitive Compensation : WThey offer a competitive salary and benefits package, including bonus, health insurance, paid time off, and more. Exciting Projects : Work on cutting-edge integration projects that help businesses streamline their operations. Hybrid Working You must be based in the UK and be able to work frm the company's Manchester office twoce a week. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
07/01/2025
Full time
Company Overview I'm assisting a genuine and World-Wide renowed flagship organisition in their recruitment of a Junior iPaaS (Integration Platform as a Service) Integration Analyst to join their internal technology systems team. This is an exditing and outsatnding opportunity for an individual looking to grow their career in integration technology and play a key role in delivering seamless cloud integrations. Position Overview As a Junior/Mid-Level iPaaS Integration Analyst, you will work closely with senior team members to assist in the design, implementation, and management of integration solutions using iPaaS platforms. You will support internal stakeholders in streamlining their workflows, ensuring smooth data exchange between systems, and providing top-notch customer service. This is an ideal role for someone with a passion for technology, problem-solving, and learning new tools in a fast-paced environment. Key Responsibilities: Assist in the design, configuration, and deployment of integration solutions using iPaaS platforms (eg, MuleSoft, Dell Boomi, Informatica Cloud). Collaborate with senior analysts and technical teams to gather requirements and ensure seamless integration between internal and third-party systems. Troubleshoot integration issues and assist in identifying root causes and implementing solutions. Maintain and monitor the performance of existing integrations to ensure they meet business requirements. Work closely with cross-functional teams to ensure that integrations align with business goals. Participate in quality assurance processes by testing integrations and validating data flows. Provide technical support and training to end-users as needed. Stay up-to-date with the latest iPaaS technologies and industry best practices. Qualifications: Ideally a degree in Computer Science, Information Technology, Engineering or equivalent experience. Basic understanding of integration platforms (iPaaS) and cloud technologies. Familiarity with data formats like XML, JSON, CSV, and APIs. Good undersatnding of SQL. Strong analytical and problem-solving skills. Ability to work in a team-oriented, collaborative environment. Excellent communication skills. Eagerness to learn and grow in the field of integration technology. Previous experience in an integration or technical support role is a plus but not required. Preferred Skills (but not required): Hands-on experience with iPaaS tools such as MuleSoft, Dell Boomi, or Informatica Cloud. Experience with web services (REST, SOAP) and API management. Basic knowledge of programming languages (Java, JavaScript, Python). Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Why Join? Growth Opportunities : the business is committed to your professional development, with opportunities for training, certification, and career progression. Collaborative Culture : Join a supportive and collaborative team that values innovation and knowledge sharing. Competitive Compensation : WThey offer a competitive salary and benefits package, including bonus, health insurance, paid time off, and more. Exciting Projects : Work on cutting-edge integration projects that help businesses streamline their operations. Hybrid Working You must be based in the UK and be able to work frm the company's Manchester office twoce a week. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Incident Manager - Hiring ASAP Start date: ASAP Duration: 6 months Location: 3 weeks remote, 1 week in Galway office Rate: €300-€325 per day Summary: In this role you will be responsible for handling an unplanned interruption or degradation of an IT Service that causes an impact to business operations directly or indirectly affecting many users, depriving the business of one or more crucial services. The role will operate as part of a rotational shift that will cover 24/7, and may include weekends and bank holidays, you will be responsible for leading major incidents that fall within your shift. This is a highly transparent position that requires frequent contact with Senior Leadership. Your excellent communications skills and your ability to prioritize numerous tasks simultaneously will serve you well as a focal point of a dynamic, fast-paced business environment. Responsibilities: Within the Incident Management contractor role, you will be responsible for working on the restoration of our Technology services. The role is high energy, high engagement with high awareness of global teams, technologies, and leadership. It provides an exceptional opportunity to obtain a full appreciation, insight and understanding of global systems, operations, and processes across a global enterprise. Ensure the incidents are handled within the service level agreement (SLA) timescales. Ensure that Major Incidents are resolved and closed without undue delay. Ensure all Major Incidents have accurate business impact statements, ongoing actions, detailed recovery plans that are communicated to the correct audience throughout the incident management tool. Help the team to coordinate the resolution of high impact Major Incidents to minimize business disruption. Collaborate with the Change Management and Problem Management teams. Maintain effective communication across the board in terms of technical team members and leadership. Collaborate efficiently to ensure that events, alerts, and changes are defined and understood to enable faster response to incidents. Take advantage of every opportunity to communicate relevant information remaining mindful of the audience (eg translates sophisticated/technical issues to meet the audience's competency level); Perform accurate and precise Real Time investigation and triage of Infrastructure alerts. Provisioning user's accounts and custom roles on multiple systems. Work under specific direction of other Project Managers, IT Managers or Program Managers. Interact with internal customers (ie, Product Managers, Project Managers, and Business Analysts, etc.). Work with cross-functional teams, globally, and across cultural boundaries. Hold individual and teams of problem solvers to task on simultaneous technical workstreams with strict, very short deadlines. Apply business impact analysis techniques to evaluate impact of high severity problems and/or potential impact of proposed changes. Assist support teams in translating technical impact to business impact and align on priority based on the realized and potential business impact. Constantly seek clarification and current resolution status and actions plan(s) to ensure accurate and concise communications. Skills: Excellent written and verbal communication skills in English, ability to communicate both technical and non-technical information, depending upon the audience. Experience of data analysis and trending with ability to identify improvements and actions. Demonstrated ability to quickly understand sophisticated systems. Diligent with the ability to follow processes and procedures. Ability to adapt to changes in processes and services. Ability to rapidly absorb and understand complex technical situations. Ability to facilitate conversations with large groups of remote people. Ability to maintain calm during stressful situations. Ability to handle and prioritize and tasks and time efficiently. Find opportunities for improvement within the business processes. Excellent team contributor with excellent people leadership skills. Diplomatic, and able to act in an often-complex business environment. Handle less complex single project, or module of larger project, typically in single functional area.
06/01/2025
Project-based
Incident Manager - Hiring ASAP Start date: ASAP Duration: 6 months Location: 3 weeks remote, 1 week in Galway office Rate: €300-€325 per day Summary: In this role you will be responsible for handling an unplanned interruption or degradation of an IT Service that causes an impact to business operations directly or indirectly affecting many users, depriving the business of one or more crucial services. The role will operate as part of a rotational shift that will cover 24/7, and may include weekends and bank holidays, you will be responsible for leading major incidents that fall within your shift. This is a highly transparent position that requires frequent contact with Senior Leadership. Your excellent communications skills and your ability to prioritize numerous tasks simultaneously will serve you well as a focal point of a dynamic, fast-paced business environment. Responsibilities: Within the Incident Management contractor role, you will be responsible for working on the restoration of our Technology services. The role is high energy, high engagement with high awareness of global teams, technologies, and leadership. It provides an exceptional opportunity to obtain a full appreciation, insight and understanding of global systems, operations, and processes across a global enterprise. Ensure the incidents are handled within the service level agreement (SLA) timescales. Ensure that Major Incidents are resolved and closed without undue delay. Ensure all Major Incidents have accurate business impact statements, ongoing actions, detailed recovery plans that are communicated to the correct audience throughout the incident management tool. Help the team to coordinate the resolution of high impact Major Incidents to minimize business disruption. Collaborate with the Change Management and Problem Management teams. Maintain effective communication across the board in terms of technical team members and leadership. Collaborate efficiently to ensure that events, alerts, and changes are defined and understood to enable faster response to incidents. Take advantage of every opportunity to communicate relevant information remaining mindful of the audience (eg translates sophisticated/technical issues to meet the audience's competency level); Perform accurate and precise Real Time investigation and triage of Infrastructure alerts. Provisioning user's accounts and custom roles on multiple systems. Work under specific direction of other Project Managers, IT Managers or Program Managers. Interact with internal customers (ie, Product Managers, Project Managers, and Business Analysts, etc.). Work with cross-functional teams, globally, and across cultural boundaries. Hold individual and teams of problem solvers to task on simultaneous technical workstreams with strict, very short deadlines. Apply business impact analysis techniques to evaluate impact of high severity problems and/or potential impact of proposed changes. Assist support teams in translating technical impact to business impact and align on priority based on the realized and potential business impact. Constantly seek clarification and current resolution status and actions plan(s) to ensure accurate and concise communications. Skills: Excellent written and verbal communication skills in English, ability to communicate both technical and non-technical information, depending upon the audience. Experience of data analysis and trending with ability to identify improvements and actions. Demonstrated ability to quickly understand sophisticated systems. Diligent with the ability to follow processes and procedures. Ability to adapt to changes in processes and services. Ability to rapidly absorb and understand complex technical situations. Ability to facilitate conversations with large groups of remote people. Ability to maintain calm during stressful situations. Ability to handle and prioritize and tasks and time efficiently. Find opportunities for improvement within the business processes. Excellent team contributor with excellent people leadership skills. Diplomatic, and able to act in an often-complex business environment. Handle less complex single project, or module of larger project, typically in single functional area.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
03/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
03/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
