ServiceNow Service Manager VP Level Permanent - CSDM, ITSM, ITIL, ServiceNow Development - Hybrid Our FX Settlements client is looking for a Senior ServiceNow Service Manager to join them on a permanent basis (VP Level.) Job Responsibilities: Provide strategic oversight and ownership for the design, development, modification, and implementation of mid- and long-term solutions within the ServiceNow platform Provides expertise and leadership in ServiceNow platform and integration design to meet business requirements. Work directly with customers to understand business requirements for ServiceNow platform. Manage ServiceNow vendor relationship and developers. Provide knowledge of CMDB and Common Service Data Model (CSDM) concepts and best practices. Summary of Qualifications: Advanced experience in configuring/implementing/developing ServiceNow functionality across ServiceNow modules (cross-platform) Technical knowledge of ServiceNow ITSM functional area Knowledge of ServiceNow architecture and concepts Experience designing business functions, processes and information flow within ServiceNow or between ServiceNow and other business systems Experience implementing ServiceNow upgrades and patches, knowledge of ServiceNow upgrade and patching process Experience managing ServiceNow code changes in update sets and promoting and applying update sets across instances, Knowledge in ServiceNow Development and Administration techniques Experience implementing integrations of ServiceNow to external systems with knowledge of common integration techniques Design and deployment of CMDB, CMDB discovery and Common Service Data Model (CSDM) concept Experience KPI reporting including CMDB Health (Completeness, Compliance and Correctness) and managing on a monthly/weekly basis. 5 to 7 years with hands on work experience with ServiceNow Development or Management ITIL Foundations Certification with ITIL Expert as a strong positive Experience with ITIL processes and service management best practices. Permanent role - hybrid working - excellent total compensation By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
09/05/2025
Full time
ServiceNow Service Manager VP Level Permanent - CSDM, ITSM, ITIL, ServiceNow Development - Hybrid Our FX Settlements client is looking for a Senior ServiceNow Service Manager to join them on a permanent basis (VP Level.) Job Responsibilities: Provide strategic oversight and ownership for the design, development, modification, and implementation of mid- and long-term solutions within the ServiceNow platform Provides expertise and leadership in ServiceNow platform and integration design to meet business requirements. Work directly with customers to understand business requirements for ServiceNow platform. Manage ServiceNow vendor relationship and developers. Provide knowledge of CMDB and Common Service Data Model (CSDM) concepts and best practices. Summary of Qualifications: Advanced experience in configuring/implementing/developing ServiceNow functionality across ServiceNow modules (cross-platform) Technical knowledge of ServiceNow ITSM functional area Knowledge of ServiceNow architecture and concepts Experience designing business functions, processes and information flow within ServiceNow or between ServiceNow and other business systems Experience implementing ServiceNow upgrades and patches, knowledge of ServiceNow upgrade and patching process Experience managing ServiceNow code changes in update sets and promoting and applying update sets across instances, Knowledge in ServiceNow Development and Administration techniques Experience implementing integrations of ServiceNow to external systems with knowledge of common integration techniques Design and deployment of CMDB, CMDB discovery and Common Service Data Model (CSDM) concept Experience KPI reporting including CMDB Health (Completeness, Compliance and Correctness) and managing on a monthly/weekly basis. 5 to 7 years with hands on work experience with ServiceNow Development or Management ITIL Foundations Certification with ITIL Expert as a strong positive Experience with ITIL processes and service management best practices. Permanent role - hybrid working - excellent total compensation By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
NO SPONSORSHIP SENIOR DEVOPS ENGINEER SALARY: $145K - $165K plus $1,200 - $10k bonus LOCATION: CHICAGO 3 days in office The focus is on building infrastructure to run AI applications and designing implementing automated pipeline for deploying AI models. You will be managing Cloud resources. Azure infrastructure DevOps Azure IaC ARM bicep and or terraform CICD pipelines Scripting powershell python or bash ITSM tools serviceNow This role will actively contribute to and guide the design, deployment, and management of automated cloud environments for enterprise applications, with a primary focus on Azure. They will also utilize their expertise in Azure infrastructure to set up and manage a DevOps mentor a DevOps Team. In order to do this job, proficiency with IaC frameworks is necessary to streamline cloud operations. QUALIFICATIONS: Bachelor's degree A minimum of 8 years of hands-on experience in DevOps, cloud infrastructure, or systems engineering. Strong proficiency with Azure services and IaC, specifically ARM, Bicep, and/or Terraform. Extensive experience with CI/CD pipelines, ideally in Azure DevOps. Competence in Scripting languages such as PowerShell, Python, or Bash. Operational experience supporting business needs on a 24x7 basis, including the use of ITSM tools, including ServiceNow Ability to create detailed technical diagrams and supporting documentation This hands-on technical leader will utilize extensive expertise in Azure infrastructure to set up and drive a high-performance DevOps team. Proficiency with IaC frameworks is essential to establish and maintain best practices that streamline cloud operations, maximize efficiency, and ensure security compliance. Education and/or Experience: Required: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent professional experience. A minimum of 8 years of hands-on experience in DevOps, cloud infrastructure, or systems engineering. Strong proficiency with Azure services and IaC, specifically ARM, Bicep, and/or Terraform. Extensive experience with CI/CD pipelines, ideally in Azure DevOps. Competence in Scripting languages such as PowerShell, Python, or Bash. Operational experience supporting business needs on a 24x7 basis, including the use of ITSM tools, including ServiceNow Ability to create detailed technical diagrams and supporting documentation Demonstrated ability to communicate technological information to business leaders Proven experience with vendor management and negotiation. Ability to work off-hours for scheduled or emergency maintenance and/or upgrades Preferred: Professional services industry experience - legal, financial, accounting, consulting, etc. Demonstrated experience with Security and IT Governance, including federated Identity and Access Management solutions, including MFA, as well as Cloud Access Security Broker tools, to govern secure access to resources
08/05/2025
Full time
NO SPONSORSHIP SENIOR DEVOPS ENGINEER SALARY: $145K - $165K plus $1,200 - $10k bonus LOCATION: CHICAGO 3 days in office The focus is on building infrastructure to run AI applications and designing implementing automated pipeline for deploying AI models. You will be managing Cloud resources. Azure infrastructure DevOps Azure IaC ARM bicep and or terraform CICD pipelines Scripting powershell python or bash ITSM tools serviceNow This role will actively contribute to and guide the design, deployment, and management of automated cloud environments for enterprise applications, with a primary focus on Azure. They will also utilize their expertise in Azure infrastructure to set up and manage a DevOps mentor a DevOps Team. In order to do this job, proficiency with IaC frameworks is necessary to streamline cloud operations. QUALIFICATIONS: Bachelor's degree A minimum of 8 years of hands-on experience in DevOps, cloud infrastructure, or systems engineering. Strong proficiency with Azure services and IaC, specifically ARM, Bicep, and/or Terraform. Extensive experience with CI/CD pipelines, ideally in Azure DevOps. Competence in Scripting languages such as PowerShell, Python, or Bash. Operational experience supporting business needs on a 24x7 basis, including the use of ITSM tools, including ServiceNow Ability to create detailed technical diagrams and supporting documentation This hands-on technical leader will utilize extensive expertise in Azure infrastructure to set up and drive a high-performance DevOps team. Proficiency with IaC frameworks is essential to establish and maintain best practices that streamline cloud operations, maximize efficiency, and ensure security compliance. Education and/or Experience: Required: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent professional experience. A minimum of 8 years of hands-on experience in DevOps, cloud infrastructure, or systems engineering. Strong proficiency with Azure services and IaC, specifically ARM, Bicep, and/or Terraform. Extensive experience with CI/CD pipelines, ideally in Azure DevOps. Competence in Scripting languages such as PowerShell, Python, or Bash. Operational experience supporting business needs on a 24x7 basis, including the use of ITSM tools, including ServiceNow Ability to create detailed technical diagrams and supporting documentation Demonstrated ability to communicate technological information to business leaders Proven experience with vendor management and negotiation. Ability to work off-hours for scheduled or emergency maintenance and/or upgrades Preferred: Professional services industry experience - legal, financial, accounting, consulting, etc. Demonstrated experience with Security and IT Governance, including federated Identity and Access Management solutions, including MFA, as well as Cloud Access Security Broker tools, to govern secure access to resources
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
07/05/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
06/05/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
ServiceNow Solutions Architect/Consultant - Join a Leading Digital Transformation Consultancy Our client, a dynamic and growing consultancy, is looking for a ServiceNow Solutions Architect/Consultant to join their expanding team. As a specialist in ServiceNow, you will play a key role in designing and delivering robust ServiceNow solutions across a range of sectors, supporting clients through their digital transformation journeys. Key Responsibilities: Lead the architecture, design, and implementation of ServiceNow solutions tailored to client requirements. Engage with stakeholders to gather technical and business requirements and translate them into effective ServiceNow workflows and modules. Deliver strategic consulting services, identifying opportunities to optimize business processes through ServiceNow. Ensure solution designs are aligned with best practices and scalable enterprise architecture standards. Work across various ServiceNow modules including ITSM, ITOM, HRSD, CSM, and more. Provide leadership during pre-sales and client solution workshops. Guide development teams with technical oversight, ensuring high-quality delivery and integration. Experience: Proven experience as a ServiceNow Architect or Senior Consultant in a client-facing role. Strong expertise in multiple ServiceNow modules, especially: ITSM (Incident, Problem, Change, Request) ITOM (Discovery, CMDB, Event Management) HRSD (Human Resources Service Delivery) CSM (Customer Service Management) Service Portal, Flow Designer, Integration Hub Experience with designing and implementing integrations via REST/SOAP APIs and MID Servers. Strong understanding of CMDB, service mapping, and data modelling. Ability to manage client relationships and deliver workshops/presentations. Knowledge of Agile/Scrum methodologies. ServiceNow Certified Implementation Specialist or ServiceNow Certified System Administrator. This is a fantastic opportunity to work on high-impact projects, contribute to strategic decisions, and collaborate with experienced professionals across ServiceNow platform implementations and enhancements. Please apply immediately if you're interested.
06/05/2025
Full time
ServiceNow Solutions Architect/Consultant - Join a Leading Digital Transformation Consultancy Our client, a dynamic and growing consultancy, is looking for a ServiceNow Solutions Architect/Consultant to join their expanding team. As a specialist in ServiceNow, you will play a key role in designing and delivering robust ServiceNow solutions across a range of sectors, supporting clients through their digital transformation journeys. Key Responsibilities: Lead the architecture, design, and implementation of ServiceNow solutions tailored to client requirements. Engage with stakeholders to gather technical and business requirements and translate them into effective ServiceNow workflows and modules. Deliver strategic consulting services, identifying opportunities to optimize business processes through ServiceNow. Ensure solution designs are aligned with best practices and scalable enterprise architecture standards. Work across various ServiceNow modules including ITSM, ITOM, HRSD, CSM, and more. Provide leadership during pre-sales and client solution workshops. Guide development teams with technical oversight, ensuring high-quality delivery and integration. Experience: Proven experience as a ServiceNow Architect or Senior Consultant in a client-facing role. Strong expertise in multiple ServiceNow modules, especially: ITSM (Incident, Problem, Change, Request) ITOM (Discovery, CMDB, Event Management) HRSD (Human Resources Service Delivery) CSM (Customer Service Management) Service Portal, Flow Designer, Integration Hub Experience with designing and implementing integrations via REST/SOAP APIs and MID Servers. Strong understanding of CMDB, service mapping, and data modelling. Ability to manage client relationships and deliver workshops/presentations. Knowledge of Agile/Scrum methodologies. ServiceNow Certified Implementation Specialist or ServiceNow Certified System Administrator. This is a fantastic opportunity to work on high-impact projects, contribute to strategic decisions, and collaborate with experienced professionals across ServiceNow platform implementations and enhancements. Please apply immediately if you're interested.
